So i was using my phone last night and it randomly restarted, not a big deal happens occasionally. As it was restarting it got stuck on the ShoStock loading screen, so i pulled the battery and tried to turn it on again. Well that didn't work and it froze on the screen before the shostock screen (sorry I don't remember what kernel or whatever I was running, I can tell you it was like a purple ellipse sort of thing). So now my phone will not turn on at all, i just tried making a usb jig but that did not work either. So I guess it is hard bricked, though i don't know how such a thing would have happened. So should I just take it to the ATT store, or what?
pistonman94 said:
So i was using my phone last night and it randomly restarted, not a big deal happens occasionally. As it was restarting it got stuck on the ShoStock loading screen, so i pulled the battery and tried to turn it on again. Well that didn't work and it froze on the screen before the shostock screen (sorry I don't remember what kernel or whatever I was running, I can tell you it was like a purple ellipse sort of thing). So now my phone will not turn on at all, i just tried making a usb jig but that did not work either. So I guess it is hard bricked, though i don't know how such a thing would have happened.
Click to expand...
Click to collapse
Have you tried taking the battery out plugging usb cable into phone and computer and hold both volume buttons?
122ninjas said:
Have you tried taking the battery out plugging usb cable into phone and computer and hold both volume buttons?
Click to expand...
Click to collapse
Yea i think i've tried just about everything but nothing seems to work. If you have anymore suggestions i can give them a shot.
Related
My phone is a Telus t959D
I am stuck at the phone--!--PC screen. 3 button combo does not work, please do not give me other 3 button combos because it will not work. I think i need to fix this battery problem first and the download mode will come itself.
Plugging it in to the usb gives me a screen with an empty grey battery, with the progress circle in the middle frozen.
I cannot go into download mode because when i connect the usb, the grey battery pops up.
If i turn the phone on with no usb, i get the phone--!--pc screen.
http://www.youtube.com/watch?v=8ZxCzxb5RT8
so even with the battery pulled you still get the battery icon?
pspjunior said:
My phone is a Telus t959D
I am stuck at the phone--!--PC screen. 3 button combo does not work, please do not give me other 3 button combos because it will not work. I think i need to fix this battery problem first and the download mode will come itself.
Plugging it in to the usb gives me a screen with an empty grey battery, with the progress circle in the middle frozen.
I cannot go into download mode because when i connect the usb, the grey battery pops up.
If i turn the phone on with no usb, i get the phone--!--pc screen.
Click to expand...
Click to collapse
Uninstall your current installation of Kies and any samsung drivers, restart your computer, reinstall Keis from http://www.samsung.com/ca/consumer/...TLS/index.idx?pagetype=prd_detail&tab=support and download the drivers via that, restart again and check the results.
hey sendan thanks a lot. Before i do what you said i should do, how will the computer recognize my phone if it is only on the phone!PC screen because kies cant even recognize it right now?
droidstyle said:
so even with the battery pulled you still get the battery icon?
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Click to collapse
No, without the battery the screen is just blank because it is off if that is what you meant. If you meant if i pull it out and put it back in, then it goes to the Phone!PC screen without a USB connected. If i reinstall the batter again WITH a usb, then it freezes at a grey battery.
pspjunior said:
No, without the battery the screen is just blank because it is off if that is what you meant. If you meant if i pull it out and put it back in, then it goes to the Phone!PC screen without a USB connected. If i reinstall the batter again WITH a usb, then it freezes at a grey battery.
Click to expand...
Click to collapse
you suppose to get into download mode without the battery in.
power off and pull battery
plug usb cable in
hold vol down until the yellow triangle appears
I took out the battery, plugged in the usb, and held the volume down button. Screen stays black (left the battery out)
pspjunior said:
I took out the battery, plugged in the usb, and held the volume down button. Screen stays black (left the battery out)
Click to expand...
Click to collapse
ok.. Are you using the factory usb cable? If so, then unfortunately you may need to do one of the two things:
http://forum.xda-developers.com/showthread.php?t=1288093
or get a "Jig" and jumper the usb pins.
alright i'll try those out. And i recorded myself doing the methods and the screens i get.
http://www.youtube.com/watch?v=8ZxCzxb5RT8
Okay I watched your video...instead just take the battery out and DON'T put it back in, your computer will supply the power. Now make sure your holding the volume down button BEFORE you plug it in, and continue holding.
Or plug it in the wall adapter if you don't have powered USB Ports.
Sent from my GT-P7510 using xda premium
Alright, the screen just stays black when i do that. when i plug it into the wall or into the computer same thing
pspjunior said:
Alright, the screen just stays black when i do that. when i plug it into the wall or into the computer same thing
Click to expand...
Click to collapse
I figured, was just making sure you went through all the options before you start messing with the more advanced stuff, good luck.
sendan said:
I figured, was just making sure you went through all the options before you start messing with the more advanced stuff, good luck.
Click to expand...
Click to collapse
i bought the phone from a really good friend at a steal price of 40 bucks. I'll just give it back to him because he got it for free. It's just going to make me feel bad because anybody else in the future who has the same combination of problems might not be able to find a solution , but thanks a lot everybody! i'll just try and find a captivate or something
pspjunior said:
i bought the phone from a really good friend at a steal price of 40 bucks. I'll just give it back to him because he got it for free. It's just going to make me feel bad because anybody else in the future who has the same combination of problems might not be able to find a solution , but thanks a lot everybody! i'll just try and find a captivate or something
Click to expand...
Click to collapse
Actually I did a bit of reading, since I got stuck at that screen a long time ago, and I remember connecting to Odin at the Phone ! PC screen. You should be able to connect to Odin because it's still considered download mode. If it doesn't work you should re-install the drivers that I posted before.
I can almost guarantee it will work unless something else is really broken.
Edit: Here's some reassurance to motivate you - http://forums.androidcentral.com/t-...s-hacks/79287-odin-works-phone-pc-screen.html
there's a feature in heimdall to try and kick it out of that screen.
Sent from my Incredible 2 using XDA App
i've had the phone for about 7 days and everything was fine until tonight when i tried to use my phone. the phone won't power on anymore.
i plugged it in for a couple of hours and it still didn't turn on. the battery wasn't low when it died. i also tried holding the volume down button then powering on. I even tried plugging it into the usb. i don't know what else to do.:crying:
is it rooted or unlocked? if so which freegee is it unlocked with? you could always join the irc channel for some help. it may be faster through that
sawdey21 said:
is it rooted or unlocked? if so which freegee is it unlocked with? you could always join the irc channel for some help. it may be faster through that
Click to expand...
Click to collapse
it's completely stock and untouched.
kneemahp said:
i don't know what else to do.:crying:
Click to expand...
Click to collapse
Return it.
Sent from my LG-E970 using Tapatalk 2
My brother actually has a completely stock one and is complaining if the same problem to me. I just told him to return it for a new one. Mine is rooted + unlocked and not suffering from any problems. Possibly a hardware problem or overheating?
My friend just had the same issue this morning,
the phone was very hot and wouldn't turn on.
we tried pressing pwr+voldown and nothing happened. then tried pwr+volup and it then showed the LG log but as soon as we let go of any of the button the logo disappears and nothing else happens.
charging also didn't help
*his phone is un-rooted. So i told him to contact Rogers wireless.
bayardo2001 said:
My friend just had the same issue this morning,
the phone was very hot and wouldn't turn on.
we tried pressing pwr+voldown and nothing happened. then tried pwr+volup and it then showed the LG log but as soon as we let go of any of the button the logo disappears and nothing else happens.
charging also didn't help
*his phone is un-rooted. So i told him to contact Rogers wireless.
Click to expand...
Click to collapse
Sounds like a soft brick. Happened to me a few times. Tell him not to worry. LGNPST would fix this.
Edit: didn't see that it was unrooted. Yeah I think you told him the right thing. That shouldn't happen if he hasn't done anything to his phone.
I have had this happen several times.
If you press (or hold) the power button, do you see a cheap white "battery charging" animation?
I can't say exactly what, or why, it works, but keep at it. I think the magic trick is to hold the power until the LG logo has appeared and the boot animation is about to (or has) started.
Sorry I can't be more specific, but I was panic stricken every time. If this is happening to you, then you understand what I mean.
I hope this helps someone. This phone seems to be full of issues... I'm just hoping the software it's the cause, and not the hardware.
Haraldr Blaatand said:
I have had this happen several times.
...
I hope this helps someone. This phone seems to be full of issues... I'm just hoping the software it's the cause, and not the hardware.
Click to expand...
Click to collapse
Same problem for me, phones stops responding unexpectedly, could be that it's power-off by itself but in order to power-on it I need to press power button for a long time ~30 sec. I was thinking that it's because of SnowJB custom Rom but it seems not, the strange thing that it starts only few days ago and appeas almost every day. May be it's needed to format internal or external SD card to fix it?
romrak said:
Same problem for me, phones stops responding unexpectedly, could be that it's power-off but itself but in order to power-on it I need to press power button for a long time ~30 sec. I was thinking that it's because of SnowJB custom Rom but it seems not, the strange thing that it starts only few days ago and appeas almost every day. May be it's needed to format internal or external SD card to fix it?
Click to expand...
Click to collapse
Yea I have the same issues I tried everything to fix but it always just starts again
Sent from my LG-E970 using xda premium
My LGE971 doesn't turn on
Hello there
My Optimus g E971 doesn't turn on.. it was shut down with low battery ..i tried to put back on charger but it's not charging.
I tried to use different charger , different cable but nothing worked.
I tried pressing volume up/down and power button keys simultaneously but still i got nothing.
There is no lg logo or no back light coming on the screen.
I am confused ..
Plz help guys..
That sounds like you need new battery
Sent from my LG-E970 using xda app-developers app
I have had this Atrix 4g for about a year now and it has worked fine. I did a factory reset on the phone because I was giving it to my girlfriend. After the reset the phone would start up in fastboot (without me turning it on). While it was on i installed all the apps set up her motoblur account but once i needed to reboot the phone it would be another factory reset. Everything would be erased and it would fastboot again. I tried to turn fastboot off but I wasn't able to. I rebooted it a couple of times trying to fix it. Even tried another factory reset but using the bootloader (holding the vol - + PWR) and resetting from there. I looked for many solutions online but to no avail. Now the phone won't even turn on. When i plug it in to a charger the LED turns on (green) but it is completely unresponsive. I was running the latest software that was available for the phone (gingerbread 2.3.4 i think). I left it on charge for a day, and it wont work either. Right now I have it plugged into my USB and the green LED is on but it is completely un responsive. Any help or advice to what is going on?
Any help is much appreciated
Thanks
MacMarkus said:
I have had this Atrix 4g for about a year now and it has worked fine. I did a factory reset on the phone because I was giving it to my girlfriend. After the reset the phone would start up in fastboot (without me turning it on). While it was on i installed all the apps set up her motoblur account but once i needed to reboot the phone it would be another factory reset. Everything would be erased and it would fastboot again. I tried to turn fastboot off but I wasn't able to. I rebooted it a couple of times trying to fix it. Even tried another factory reset but using the bootloader (holding the vol - + PWR) and resetting from there. I looked for many solutions online but to no avail. Now the phone won't even turn on. When i plug it in to a charger the LED turns on (green) but it is completely unresponsive. I was running the latest software that was available for the phone (gingerbread 2.3.4 i think). I left it on charge for a day, and it wont work either. Right now I have it plugged into my USB and the green LED is on but it is completely un responsive. Any help or advice to what is going on?
Any help is much appreciated
Thanks
Click to expand...
Click to collapse
I read in some forum that the problem is the sleep of death. Sometimes i have that problem and the only solution is to make a combo of pulling out the battery and connect/disconnect the charge, suddenly it boots.
Some people said that the problem is that the atrix doesn't read well the level of the battery, but it's still surely unknown
joelorona said:
I read in some forum that the problem is the sleep of death. Sometimes i have that problem and the only solution is to make a combo of pulling out the battery and connect/disconnect the charge, suddenly it boots.
Some people said that the problem is that the atrix doesn't read well the level of the battery, but it's still surely unknown
Click to expand...
Click to collapse
I have heard about that, and I have tried that MANY times, at least 50+. Would it be worth it to buy a new battery perhaps or is it a problem with the phone itself?
MacMarkus said:
I have heard about that, and I have tried that MANY times, at least 50+. Would it be worth it to buy a new battery perhaps or is it a problem with the phone itself?
Click to expand...
Click to collapse
I can't say that maybe the battery is the problem because i don't k ow the conditions of it, but you can try to charge it with an external wall charger and see what happens.
In my case i was sure that my battery was full because i charged it before the combo.
Anoter thing i noticed while the process was that sometimes my phone doesnt boot if it has the back cover on, i had to remove sometimes to turn it on, maybe there is a piece of hardware failing in ny device
Yesterday my dna died while at a dealership then I went to plug it into my car charger and the led came on to indicate charging. The phone automatically booted into the bootloader at which point I selected reboot phone and after that it went black as if there wasn't enough juice to boot and shut off. Since then the phone won't charge. When plugged into the wall, no orange led comes on to show its charging and after being left plugged in over night I'm still having the same issue.
I've got a lot of important things on there and I really hope there's something I can do.
Thanks :crying:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
zachf714 said:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
superchaos said:
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
Click to expand...
Click to collapse
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
dev/null/ said:
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
Click to expand...
Click to collapse
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Salsbar said:
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Click to expand...
Click to collapse
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
Jaggar345 said:
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
dev/null/ said:
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
Click to expand...
Click to collapse
Cool. Keep me updated. I'm very curious now.
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Salsbar said:
Cool. Keep me updated. I'm very curious now.
Click to expand...
Click to collapse
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
superchaos said:
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Click to expand...
Click to collapse
Prior to disassembling it no, the LEDs never blinked when holding it down and when I tried charging it through my computer USB port it was never detected. Everything seems to be fixed now but thanks for suggestions. I still don't know what happened but hopefully it was just a one-off thing
dev/null/ said:
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
So it does sound like a hardware problem. Maybe I'll return mine and get a new one.
Click to expand...
Click to collapse
Glad to hear your back up. Good job. It could also possibly be that the battery somehow got disconnected. I wouldn't return it unless it happens again. Just try not to let it die and I don't think it will happen again. Or if you drop it, it may also disconnect. But I wouldn't get a replacement unless the issue comes up again.
Sent from my HTC6435LVW using xda premium
If you get a replacement your phone will be unlockable.
Glad you found the problem.
For future reference, my experience when my android phone had died, always plug the phone into the wall. If not, it takes forever for the phones light to come back on. Its happened to me a bunch of times. Haha
Sent from my HTC6435LVW using xda app-developers app
Had some soccer games to ref this morning and didn't set my phone out of the sunlight. Came out to the car after the games and it was off and very warm. Tried turning it on and it wouldn't. After I got home and it cooled down on the car A/C the whole way home it only does the below things.
The phone will flash the LG logo and then go to a black screen with the backlight running. nothing further happens after that. I can put it in download mode and such, but I really don't want to wipe my phone. Any ideas as to why it is only stuck at the bootloader.
life256 said:
Had some soccer games to ref this morning and didn't set my phone out of the sunlight. Came out to the car after the games and it was off and very warm. Tried turning it on and it wouldn't. After I got home and it cooled down on the car A/C the whole way home it only does the below things.
The phone will flash the LG logo and then go to a black screen with the backlight running. nothing further happens after that. I can put it in download mode and such, but I really don't want to wipe my phone. Any ideas as to why it is only stuck at the bootloader.
Click to expand...
Click to collapse
If you plug in charger what does light on power button do?
adfurgerson said:
If you plug in charger what does light on power button do?
Click to expand...
Click to collapse
turns red.
everything seems to be normal.
Just nothing past the first blip of the LG logo.
Thanks for any help!
life256 said:
turns red.
everything seems to be normal.
Just nothing past the first blip of the LG logo.
Thanks for any help!
Click to expand...
Click to collapse
It should blink slowly or maybe pulse would better describe it. I had that happen from heat when running benchmarks. Was able to get it to boot by plugging it in , powering it on and off then unplugging, then plugging it in and powering it on until the light blinked and charging animation showed. Others have taken phone apart and diconnected battery.
adfurgerson said:
It should blink slowly or maybe pulse would better describe it. I had that happen from heat when running benchmarks. Was able to get it to boot by plugging it in , powering it on and off then unplugging, then plugging it in and powering it on until the light blinked and charging animation showed. Others have taken phone apart and diconnected battery.
Click to expand...
Click to collapse
Just moments before you replied I began a re-flash of stock ROM. (probably a somewhat hasty decision in hind sight.)
I am beginning to fear more... It just show the battery charging animation on the screen now and will only make it to the AT&T music before locking up and going no further.
I read stories elsewhere of serious battery problems from leaving it get that hot. I hope I am just being paranoid and that the phone is truly just a dead battery. Although that doesn't make any sense considering it was at 100% this morning and the phone has been off more than on since then with no use at all.
Many thanks again for any help! I am certainly not new to rooting and such and have been an XDA lurker for many years. I am very proficient with phone issues and if there is anything else more technical to try I am not afraid to try that as well.
life256 said:
Just moments before you replied I began a re-flash of stock ROM. (probably a somewhat hasty decision in hind sight.)
I am beginning to fear more... It just show the battery charging animation on the screen now and will only make it to the AT&T music before locking up and going no further.
I read stories elsewhere of serious battery problems from leaving it get that hot. I hope I am just being paranoid and that the phone is truly just a dead battery. Although that doesn't make any sense considering it was at 100% this morning and the phone has been off more than on since then with no use at all.
Many thanks again for any help! I am certainly not new to rooting and such and have been an XDA lurker for many years. I am very proficient with phone issues and if there is anything else more technical to try I am not afraid to try that as well.
Click to expand...
Click to collapse
Do you mean you used lgnpst to restore?
If at this point it appears to be charging right and still hangs on boot you may need to do a factory reset. It will wipe your internal storage though. If you wish to try that it is done by powering off then holding volume down and power until reset menu comes up.
adfurgerson said:
Do you mean you used lgnpst to restore?
If at this point it appears to be charging right and still hangs on boot you may need to do a factory reset. It will wipe your internal storage though. If you wish to try that it is done by powering off then holding volume down and power until reset menu comes up.
Click to expand...
Click to collapse
Yes, LGNPST.
Having troubles with vol down - power button. Seemed like I had issues with this last time when I nearly bricked it trying to root the phone.
Thanks again for the help. Almost in the home stretch now I think. Just waiting for it to get a charge now.
I had this happen once using Navigation on a cheap car charger.
I was in unknown territory, but as I got back to the main highway, I found myself knowing where I was going and stopped paying attention to my phone.
This lead to my phone getting hotter and hotter until it shat itself and would only display a black screen. I unplugged it and attempted to turn it off, which seemed to work. I left it off for an hour or so until I got home. It still wouldn't turn on for a while, so I stuck it on the charger. After a few minutes, it came up fine.
YMMV.