Google Play Store doesn't start - Galaxy S III Q&A, Help & Troubleshooting

Hi,
A friend of mine has a I9300. On her phone I can't start the google play store.
The main activity of the play store starts, but after that, the play store dies.
The phone gets update notifications from the store.
Android version: 4.1.2
Baseband version: I9300BUELL1
Kernel: 3.0.31-742798
logcat is attached
I already tried to delete cache and the data from the app, but it doesn't helped.
Can anybody give me a tip?
Thanks in advance
DerBiber

DerBiber said:
Hi,
A friend of mine has a I9300. On her phone I can't start the google play store.
The main activity of the play store starts, but after that, the play store dies.
The phone gets update notifications from the store.
Android version: 4.1.2
Baseband version: I9300BUELL1
Kernel: 3.0.31-742798
logcat is attached
I already tried to delete cache and the data from the app, but it doesn't helped.
Can anybody give me a tip?
Thanks in advance
DerBiber
Click to expand...
Click to collapse
Try uninstalling and reinstalling the latest com.android.vending apk from here http://forum.xda-developers.com/attachment.php?attachmentid=1561311&d=1355438293 or wipe cache and dalvik cache in recovery if you are rooted.

Have you messed with package installer or other system apps in Titanium? Reflashing the ROM will help

I didn't root or flash the phone, On the phone works the original Samsung image.
I hope I can fix it without rooting and/or flashing

then the only option is factory reset

I fixed it, I found in another forum:
Solution::
I went to Settings->Application Manager->All tab.
I scroll to the bottom.
I enabled Download Manager, it was diabled.
Thanks for the fast suggestions!
DerBiber

DerBiber said:
I fixed it, I found in another forum:
Solution::
I went to Settings->Application Manager->All tab.
I scroll to the bottom.
I enabled Download Manager, it was diabled.
Thanks for the fast suggestions!
DerBiber
Click to expand...
Click to collapse
So did you disable it or how did that happen?

I don't know, it isn't my phone.
Maybe my friend did it, but she doesn't know if she did it

Related

[Q] Can you reinstall apps from google play?

Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
how about the backup?did you always backup app?
if not,i think you can redownload using another website like appbrain...after that you can automatic update from google play..this is just my thought
Also you can enter to Play Store from your PC, and install all the apps that you need (clicking on the Install button, the app will be installed in your phone).
my android apps
go to Google play and my android apps on right hand side or hit this link https://play.google.com/apps
it will show you all the apps that u have installed on your phone, now click on app one by one and click on install button through web, in this way you can install the apps that u have loose
please press thank you button if u like this.
The thing is, when I go to "my apps", it says I already have them installed, when I don't. The install button is greyed out.
Vendettonator said:
Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
Click to expand...
Click to collapse
me too 've same doubt...plz help me....!!!
ashishhariyan said:
me too 've same doubt...plz help me....!!!
Click to expand...
Click to collapse
I had the same problem. The solution is simple however. I'm using Cyanogenmod for my rom. It turns out you have to download and install the google play apk.
As soon as I rebooted, I was asked for my Google account and once I entered the information, everything, including my apps, automatically downloaded and installed. Of course, it's important to note that I backed up my account to my Google account. I highly recommend this.
So, I think if you just find the gapp.apk for your rom, you'll be ok.
Hope that helps,
Vendettonator said:
Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
Click to expand...
Click to collapse
just wipe the data cache and dalvik cache using cwm

Google Play Issue

Hey guys, I recently installed the inverted Google play 3.9.16 apk on my phone. Now, every time I open it, I get a message saying seerver error? Any ideas?
Had that a few weeks back.
Check in your settings and see if your Google account syncing settings are ok. Try removing Google accounts and re-adding them.
I would suggest reflashing gapps or in the worst case reflash ROM.
I honestly can't remember how I resolved this error. If I do, I'll post here.
oxxshadow said:
Hey guys, I recently installed the inverted Google play 3.9.16 apk on my phone. Now, every time I open it, I get a message saying seerver error? Any ideas?
Click to expand...
Click to collapse
Go to settings > apps > all and select Google Play Store then clear data. Works most of the time for this kind of problems.
----------------------------------------------------------
Phone details:​
Phone: Samsung Galaxy SII
Android version: 4.1.2
Android ROM:ParanoidAndroid 2.x+ [JB]
Kernel version: Dorimanx Kernel
Recovery: CWMR Touch v6.0.1.2
Go to settings-applications and clear data from play store.
Then go to Google Play Services also in Settings-applications and wipe data and wipe cach.
It should fix the issue
Sent from my GT-I9100 using xda app-developers app

PlayStore Issue

Hi people i'm having problems with the playstore it just fade out this problem is just when i try to download some big aplication like the marvel game.
can you help me?
i did a video here.
https://www.youtube.com/watch?feature=player_embedded&v=X9lirXEaPsI
MC MILK said:
Hi people i'm having problems with the playstore it just fade out this problem is just when i try to download some big aplication like the marvel game.
can you help me?
i did a video here.
https://www.youtube.com/watch?feature=player_embedded&v=X9lirXEaPsI
Click to expand...
Click to collapse
have you already tried to uninstall it?
it obviously won't uninstall the app, just the updates, and then you can reinstall them again. it's like resetting it
buongu said:
have you already tried to uninstall it?
it obviously won't uninstall the app, just the updates, and then you can reinstall them again. it's like resetting it
Click to expand...
Click to collapse
yes, i uninstall the app just the updates and all the aplication and install an older version, the newest version but nothing.
bump, help please.
phew, strange.
are you rooted? any modifications or is your phone in its original condition?
try to delete and reinstall google play services or at least clear cache.
if you dont mind: factory reset always helps
//edit: also, what are those apps running in background (the icons in task bar)
maybe one of them interferes with google play.
[just for experimental purpose: have you tried a different keyboard? ]
Is background data activated for the System Apps in the networked Apps menu?
On MM I had to enable the right: wright to SD-card for such bigger files. From the settings/apps menu. It was a separate option, so when I gave the trusted app tick, it was not enough.
Tapatalked with Honor 7
MC MILK said:
Hi people i'm having problems with the playstore it just fade out this problem is just when i try to download some big aplication like the marvel game.
can you help me?
i did a video here.
https://www.youtube.com/watch?feature=player_embedded&v=X9lirXEaPsI
Click to expand...
Click to collapse
Go back and see your video and pause where a Waring comes- it says download through WiFi only. Only two things can be there-
1. GO to phone manager > traffic manager >networked apps > system apps and search for download manager and google play store and see if both are selected for mobile data. If already selected then go to step two.
2. Deselect the WiFi option when appears during download then select continue. I hope nothing else would be required.
Do not forget to thank if it worked and you can also welcome to donate

Google play store won't download

Google play won't download:
I recently updated my Android version on my unrooted Nexus 5X to the final release of Android 7.1.1 (I had the beta version before)
Since then my google play store won't download (keeps saying downloading... But never downloads)
I've tried a few things from the internet but none of them helped and the problem still exists:
* Rebooted phone
* Cleard cache and data of play store
* Cleard cache and data of download manager
* Restored play store to factory version (now also the play store fails to update itself)
* Removed my Google account from phone and added it again
As mentioned none of those helpd me and play store still not downloading anything including its own update.
My phone has plenty of free space and problem is also on WiFi (tried different WiFi's) and also on mobile data.
My last option is to do a factory reset to my phone but I'm a worried I will get stuck unable to download any apps so I want to keep it for when all hopes are lost
Any help will be appreciated. Thanks.
Cgruda said:
Google play won't download:
I recently updated my Android version on my unrooted Nexus 5X to the final release of Android 7.1.1 (I had the beta version before)
Since then my google play store won't download (keeps saying downloading... But never downloads)
I've tried a few things from the internet but none of them helped and the problem still exists:
* Rebooted phone
* Cleard cache and data of play store
* Cleard cache and data of download manager
* Restored play store to factory version (now also the play store fails to update itself)
* Removed my Google account from phone and added it again
As mentioned none of those helpd me and play store still not downloading anything including its own update.
My phone has plenty of free space and problem is also on WiFi (tried different WiFi's) and also on mobile data.
My last option is to do a factory reset to my phone but I'm a worried I will get stuck unable to download any apps so I want to keep it for when all hopes are lost
Any help will be appreciated. Thanks.
Click to expand...
Click to collapse
Try downloading the latest version from some third party website and install it again
Hope this helps
Regards milkyway3
Cgruda said:
Google play won't download:
I recently updated my Android version on my unrooted Nexus 5X to the final release of Android 7.1.1 (I had the beta version before)
Since then my google play store won't download (keeps saying downloading... But never downloads)
I've tried a few things from the internet but none of them helped and the problem still exists:
* Rebooted phone
* Cleard cache and data of play store
* Cleard cache and data of download manager
* Restored play store to factory version (now also the play store fails to update itself)
* Removed my Google account from phone and added it again
As mentioned none of those helpd me and play store still not downloading anything including its own update.
My phone has plenty of free space and problem is also on WiFi (tried different WiFi's) and also on mobile data.
My last option is to do a factory reset to my phone but I'm a worried I will get stuck unable to download any apps so I want to keep it for when all hopes are lost
Any help will be appreciated. Thanks.
Click to expand...
Click to collapse
Make backup of your all apps and then wipe data........
Sent from my GT-I9500 customized.... using Tapatalk
milkyway3 said:
Try downloading the latest version from some third party website and install it again
Hope this helps
Regards milkyway3
Click to expand...
Click to collapse
Thanks for the answer.
Did it. So now I have back the latest version of the play store but it still won't download anything.
I could technically stop using the play store and download apk's any now and then but thats not very convenient obviously.
My guess it's a problem with the google download manager that got updated with the system.
I tried looking for an apk for that so I could reinstall it but found nothing (only download managers that replace the browser's download manager)
Cgruda said:
Thanks for the answer.
Did it. So now I have back the latest version of the play store but it still won't download anything.
I could technically stop using the play store and download apk's any now and then but thats not very convenient obviously.
My guess it's a problem with the google download manager that got updated with the system.
I tried looking for an apk for that so I could reinstall it but found nothing (only download managers that replace the browser's download manager)
Click to expand...
Click to collapse
First of all since you are a new member
I would request you to thank me only using the thanks button.It is meant for it
So, since updating didn't help I would suggest you to update the system webview from play store if it's possible
Regards milkyway3
milkyway3 said:
First of all since you are a new member
I would request you to thank me only using the thanks button.It is meant for it
So, since updating didn't help I would suggest you to update the system webview from play store if it's possible
Regards milkyway3
Click to expand...
Click to collapse
Went into the play store and found out the system webview is disabled. Pressed enable but nothing happens.
Also through app settings the app shows to be disabled and the "enable" button is greyed out.
I was searching to update the system web view app through apk mirror but then found this thread:
https://www.google.com.ar/amp/forum...8833-android-system-webview-disabled.html?amp
Which in short says it's disabled in purpose by Android since updating to Android N.
Cgruda said:
Google play won't download:
I recently updated my Android version on my unrooted Nexus 5X to the final release of Android 7.1.1 (I had the beta version before)
Since then my google play store won't download (keeps saying downloading... But never downloads)
I've tried a few things from the internet but none of them helped and the problem still exists:
* Rebooted phone
* Cleard cache and data of play store
* Cleard cache and data of download manager
* Restored play store to factory version (now also the play store fails to update itself)
* Removed my Google account from phone and added it again
As mentioned none of those helpd me and play store still not downloading anything including its own update.
My phone has plenty of free space and problem is also on WiFi (tried different WiFi's) and also on mobile data.
My last option is to do a factory reset to my phone but I'm a worried I will get stuck unable to download any apps so I want to keep it for when all hopes are lost
Any help will be appreciated. Thanks.
Click to expand...
Click to collapse
Go to setting then go to apps. Go to all apps and force stop Google service framework and clear play store data. I hope your problem solved.
If it helped you. Please thank me.
Ashwinrg said:
Go to setting then go to apps. Go to all apps and force stop Google service framework and clear play store data. I hope your problem solved.
If it helped you. Please thank me.
Click to expand...
Click to collapse
Still not working
Cgruda said:
Still not working
Click to expand...
Click to collapse
Clear Google play services data. Update play store and Google play services. If any apps are disabled then enable them. Go to Google account and click sync now. Check your Android date and time.
Go to apps and clear download manager data.
Cgruda said:
Went into the play store and found out the system webview is disabled. Pressed enable but nothing happens.
Also through app settings the app shows to be disabled and the "enable" button is greyed out.
I was searching to update the system web view app through apk mirror but then found this thread:
https://www.google.com.ar/amp/forum...8833-android-system-webview-disabled.html?amp
Which in short says it's disabled in purpose by Android since updating to Android N.
Click to expand...
Click to collapse
So now I definitely think it is due to the update
I suggest you to again degrade it back to older version and wait until the newer version produced is completely stable
Regards milkyway3
milkyway3 said:
So now I definitely think it is due to the update
I suggest you to again degrade it back to older version and wait until the newer version produced is completely stable
Regards milkyway3
Click to expand...
Click to collapse
Problem just solved mysteriously and accidentally: my phone died (battery got to 0%) and after charging it and starting it again the problem was gone.
I have tried restarting the phone a few times (together with cache, data, account, etc cleaning) when the problem appeared but maybe letting the phone run out of battery has a different affect on the system than just restarting it?
Anyway problem solved.

Question Latest CN ROM 13.5.380 ST (Disabled Google Play)

I have a CN ROM, but after the latest update (13.5.380) it disabled google play store, so I tried clearing cache and storage even removing my google account and see if it works, now as a last resort I factory reset it and voila! all google play apps are gone, can't even install google play, so my question is there anyway to flash it back to its original ROM version? (if there's any link as to where to download it that would be really helpful) thanks in advance.
I am experiencing the same. O don't know what else to do. Can't get into any google accounts. Please help
luciandroid said:
I have a CN ROM, but after the latest update (13.5.380) it disabled google play store, so I tried clearing cache and storage even removing my google account and see if it works, now as a last resort I factory reset it and voila! all google play apps are gone, can't even install google play, so my question is there anyway to flash it back to its original ROM version? (if there's any link as to where to download it that would be really helpful) thanks in advance.
Click to expand...
Click to collapse
I don't know is the latest update similar to y90 go to setting/app/ three dot and enable Google play service. Of course download Google APK from trusted website. Hope this help
yeah i got mine working hahaha
clearing cache and data of play store and play seevices didnt fix it.. what fixed if is update of play services
thank me later
Can someone take a screenshot of the changelog before updating ?
mokers said:
yeah i got mine working hahaha
clearing cache and data of play store and play seevices didnt fix it.. what fixed if is update of play services
thank me later
Click to expand...
Click to collapse
Can't do an update cause the system says there's a conflict between the version that is installed in the phone
Try this hope it helps, go to settings, app management, click the three dots at the upper left the click google basic services, if its already ticked, untick it then restart phone, then repeat steps then tick the google basic services again
how is android 12 with 13.5.380? is everything working 100%? Could you tell me the pros and cons?
luciandroid said:
Try this hope it helps, go to settings, app management, click the three dots at the upper left the click google basic services, if its already ticked, untick it then restart phone, then repeat steps then tick the google basic services again
Click to expand...
Click to collapse
This worked for me. Thank you so much
Hello, can you expand a little more please?
Did you mean to disable the application and restart the phone and activate the application?
luciandroid said:
Try this hope it helps, go to settings, app management, click the three dots at the upper left the click google basic services, if its already ticked, untick it then restart phone, then repeat steps then tick the google basic services again
Click to expand...
Click to collapse
Thank you.
I fix it.
Thank you

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