[Q] Email Disappears on GNex ans Tab 2 when I refresh list or close app... - Android Q&A, Help & Troubleshooting

Can anyone help. I have had this problem for a while but never tried to fix it but now discovered it is not only on my GNex but also my Tab 2....
Basically i have email via virginmedia.com, which i believe is all set up correctly with POP enabled etc and my phone/Tab 2 email client set up to never delete from server. Problem is the email comes to the devices fine and i can reply, send new email etc, but if i refresh the list to check for any new email, what was already in my inbox just disappears from my device, not into the bin, just gone for good!
I have Android 4.2.1 on the GNex ans 4.1 on the Tab 2.
Remember this is the general email client and I am on Virgin Media, this is not the Gmail email app, I do not use that.
Can anyone help with this problem, would really like to be able to get my email on the move without knowing I will lose it all straight away!
Thanks

Try the app of different version
Or try contacting the developer.
DONT FORGET TO HIT THANKS.......

yash.pranjale86 said:
Try the app of different version
Or try contacting the developer.
DONT FORGET TO HIT THANKS.......
Click to expand...
Click to collapse
thanks for what!!!!???
it is the standard phone email app... am i meant to contact samsung or google!!!!
thanks for a useless reply

Related

Mark all mails "as read" - any solution?

Hi all.
concidering amount of the brains (and I mean in a good way), passing those forums, how come nobody haven't find a solution to mark all unread e-mails "as read". At the moment I´m using POP3 account and I got about 30-50 e-mails per day + some spam. So it is quite frustrating either open every single e-mail or just to ignore green sign with number of unread e-mails in the home screen.
... or is it only me who will find this irritating...
anyway - cheers to everybody. Great community here. In the pass I was probably only WM user in my neighborhood, who could actually use it ...thanks to XDA, as all the problems I had, got answers here.
What about check all email accounts for new email solution?
You can delete em all... but may be that's not what you want. So if you don't wanna read them all, you should be able to change your POP3 setting on the mail server in such a way that it does not send you the spam. You can also choose from within the HTC mail app how many mails per day you want to download. I know this is not the solution but am just suggesting something.
I would like to know that too! It is really annoying to read emails you dont want to read or you know what is in the email.
Would be nice to have an application for it
salmanbodla said:
You can delete em all... but may be that's not what you want. So if you don't wanna read them all, you should be able to change your POP3 setting on the mail server in such a way that it does not send you the spam. You can also choose from within the HTC mail app how many mails per day you want to download. I know this is not the solution but am just suggesting something.
Click to expand...
Click to collapse
just to clarify... my problem isn't the spam and not the quantity. As Im using my laptop as primary worktool for checking email etc, im using my phone only when outside the office, basically in the near future I stat to use exchange anyway (waiting the setup), but this is something at the moment that I would like to solve (as it was solved when using WM diamond). Just imagine, have read all 30 mails received by noon and driving out of office, when checking mail while driving, I got all the mails received/read earlier shown as "new". Simplest thing to do, when not using IMAP, is mark them all read, which should be something easiest tasks with WM phone but not with Android... I hope you understand ....
basically I have lot of unread e-mails. I will pick up the ones I think are important (based on the subject) and read them, all others I will ignore and I would mark them "as read".
manager2a said:
just to clarify... my problem isn't the spam and not the quantity. As Im using my laptop as primary worktool for checking email etc, im using my phone only when outside the office, basically in the near future I stat to use exchange anyway (waiting the setup), but this is something at the moment that I would like to solve (as it was solved when using WM diamond). Just imagine, have read all 30 mails received by noon and driving out of office, when checking mail while driving, I got all the mails received/read earlier shown as "new". Simplest thing to do, when not using IMAP, is mark them all read, which should be something easiest tasks with WM phone but not with Android... I hope you understand ....
basically I have lot of unread e-mails. I will pick up the ones I think are important (based on the subject) and read them, all others I will ignore and I would mark them "as read".
Click to expand...
Click to collapse
OK, the bottom line is the mails you don't regard as important, you don't wanna read them ever... so why not "bulk delete" them??!! Cuz I imagine you just don't wanna see the mail icon displaying those mails as a green bubble. You can do so!! When in the HTC mail app where all emails are listed, press menu and select delete >> you'll see a X icon in from of every email >> you can select the ones you don't wanna read ever and then delete them all at once. I found it quite handy. But the Exchange server would be great once you get it. I just hope that Yahoo mail also becomes IMAP.
Ok you can delete, but stilll if you want to save some emails for later. This is a missing function.
Open GMail in your browser (so not the hero app):
Do a search :
in:inbox in:unread
Then choose select all.
You will get an option of selecting all mail in the search.
Choose action: mark as read
And tada, all mail is read!
saphuis said:
Do a search :
in:inbox in:unread
Then choose select all.
You will get an option of selecting all mail in the search.
And tada, all mail is read!
Click to expand...
Click to collapse
hmmm.... I have no idea what do you talking about...
R U sure this is HTC Hero standard mail app, you have this "search unread" option and "select all" option? My phone sure as hell doesn't have this function.
manager2a said:
hmmm.... I have no idea what do you talking about...
R U sure this is HTC Hero standard mail app, you have this "search unread" option and "select all" option? My phone sure as hell doesn't have this function.
Click to expand...
Click to collapse
true, true...
saphuis is probably talking about gmail app, not the inbuild imap/pop/exchange client.
This is a missing feature, we need to be able to select multiple messages and do stuff with them, currently this only works for delete ( Menu-delete )
I'm not sure, but if you don't need exchange, you might be able to use default android mail app, that might have the features you request ... quick google search did not help me to be sure ...
should have been more clear.
Had the same problem. Could only solve it in the browser gmail environment.
OK, another idea to solve the problem in its current state (although it is not an alternative to including the desired feature in the mail app!!) >> How about moving all the unread mails at once to another folder e.g. Trash?? That way, you'll still have them but won't see them in the inbox or as a green bubble.
salmanbodla said:
...moving all the unread mails at once ...
Click to expand...
Click to collapse
Same problem - there is no possibility of multiple selection ...
kkoouu said:
Same problem - there is no possibility of multiple selection ...
Click to expand...
Click to collapse
There is, buddy! On the main Mail app screen, press Menu >> More >> select Move >> Select mails >> select folder >> there you go!!
salmanbodla said:
There is, buddy! On the main Mail app screen, press Menu >> More >> select Move >> Select mails >> select folder >> there you go!!
Click to expand...
Click to collapse
Wow, you are right ! Nice one
well this might work, but it's lame. how can it be that this device is advertised as the uber-internet-and-mail-smartphone and is not capable of the simpliest tasks... this has to be improved, it's a shame.
i mean, we're not apple, so this should be possible without three major os releases, shouldn't it?
POP3 doesn't support 'Read' as a flag does it?
AFAIK, the App keeps track of the last message it saw, and downloads new ones since its last download - but there's no Read synchronisation between different POP3 applications.
You need IMAP for that - or use Gmail to collect your POP3 mail and then use the Gmail app instead..
I have my HTC Mail linked to my Apple MobileMe account.
If I read, delete, not read a message on the Hero, this is reflected in Mail on my Mac.
Seems they are synced pretty closely.
Sorry, not in any way helpful here, but just wanted to highlight the fact.
AndiTails said:
POP3 doesn't support 'Read' as a flag does it?
AFAIK, the App keeps track of the last message it saw, and downloads new ones since its last download - but there's no Read synchronisation between different POP3 applications.
You need IMAP for that - or use Gmail to collect your POP3 mail and then use the Gmail app instead..
Click to expand...
Click to collapse
POP3 didn't have this option with WM as well. Issue here is not the difference between IMAP and POP3, but missing feature on the standard E-mail app on the HTC Hero (android op sys) to select all unread messages at once and mark them as read.
There are different options how to mark them unread and all these options are fine until you have couple of e-mails per day, but if the quantity of the e-mails is quite high, then all those options (like manually selecting each e-mail) fail.
So basically this is the reason I hate to use e-mail app and one and only advantage of Windows phone comparing to android at the moment. ... I hope this advantage of WM will dissapear soon.

[Q] Touchwiz Email App Issue with Sent Items not beeing stored?

hi there!
I know this is my first post, but im from germany and there was no solution on the german forums out there for this.
My problem:
I have a Samsung Galaxy Tab 10.1 with Honeycomb 3.1 and the new Touchwiz from Samsung. All works quite fine.
And i like the Email App from Touchwiz very much, but why the hell does it not store any Emails on the device, when they are sent from the device?
So i have a couple of IMAP-Email-Accounts configured and they work fine, but when i sent an email from the device, it wount get stored in any of those "Outbox"-folders or "SENT"-Folders...
Is it just me haveing this wrong configured or is ist a bug?
Small hint, the IMAP-Email-Accounts are not google-mail-accounts.
The Samsung Email-Client seems to store the sent items in a different local folder but i cant reach it and dont know his name....
EDIT:
Maybe its enoug if some one with an rooted device and touchwiz ux could tell me, in witch folders the sent emails are stored local if it is not a google-mail-account...
same problem here... thought it was just me.
same for me also!! Frustrating that they not can make the basic function working.
And if some one could tell me, where to report this issue back at samsung, i would report this bug or problem. But after searching for hours i still cant get the right support for touchwiz ux problems...
Still having this frustrating problem...can someone share a info, how to conntact the dev-team of touchwiz-ux?
Is there anyone else having the same problem with sent items in your touchwiz-email-app?
I have the same issue and haven't found a solution yet.
This may be helpful to some of you. I noticed that after the recent software upgrade, my incoming server setting had been reset from pop3 (my preference) to android.imap.mail.yahoo.com and my outgoing to android.smtp.mail.yahoo.com. I created a new account, set as the default, using my original pop3 setting for incoming (pop.mail.yahoo.com) and removing the "android" prefix from the outgoing, and choosing the "never delete email from server" option. Once this was done, I deleted the account that used imap.
Everything seems to be working fine now, including the sent folder, and I'm also now retaining all original received emails on the server (which is key for me -- I synch three different devices). The only concern I have left is why the update defaulted to imap over pop3 and whether I may be overriding some features or functionality inadvertently by changing those settings.
My problem is that the default email app doesn't sent the emails with the same extension, meaning that any of my co workers that has the same @XYZ.com and even to myself the app doesn't send it.
Any advise on how to solve this out, or suggestion on other email app that looks as clean as the default? I have try the k9 and other like it but I do like the two windows format to see the emails.
thanks in advance

[Q] How to remove At&t Address Book from Contacts

Every time I open contacts it tries to sync with at&t address book. I want to stop this from happening. Any thoughts?
Go into setting-accounts and sync and remove AT&T account. Then go into contact settings-display options and make sure you don't have it checked(if it's an option anymore). Hope that helps.
Edit:looks like in display options, the first phone is for AT&T. Just go into that and uncheck em all.
i dont see any of those settings ...
If you've ever accepted the at&t backup option before, on any phone, you'll have to call up customer care and have them remove it for you. If you've never used it before, you should be able to cancel the operation when it prompts you and it shouldn't pop up again
Edit: I see that you're on Telus so obviously you haven't used it before lol.. You may have to find the service in titanium backup and freeze it to keep it from trying to contact at&t every time you open the address book. I'm sure other ppl using at&t notes have run into this problem before..
Go into main settings then accounts and sync to remove the AT&T account. Once that's done go into contacts and hit the capacitive menu button. Hit more and you'll see display options. Hit that and you'll see all your options to show contacts. hit each one and check off what you want. I prefer google only, but if all your contacts are on your Sim then use the bottom phone option.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
zoso28 said:
If you've ever accepted the at&t backup option before, on any phone, you'll have to call up customer care and have them remove it for you. If you've never used it before, you should be able to cancel the operation when it prompts you and it shouldn't pop up again
Edit: I see that you're on Telus so obviously you haven't used it before lol.. You may have to find the service in titanium backup and freeze it to keep it from trying to contact at&t every time you open the address book. I'm sure other ppl using at&t notes have run into this problem before..
Click to expand...
Click to collapse
I've successfully removed it before without calling them after I've synced. Let me do a little more digging and I'll let you know if there's anything else to do.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Not to confuse the OP, but found an easier way. Go into contacts and hit settings button. Hit more and choose accounts. you'll see all the accounts that are synced including AT&T. Press it and remove.
Edit:if that doesn't work, I got nothing else. The only other thing is to go into contacts, settings, more, settings and choose to save contacts to anything but phone. If you don't do that I think it will continue to sync when you add a new contact. Good luck!
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Anyone else having same problem. None of these solutions is useful because they assume options, settings, or items that aren't present.
The Contacts app launches with a dialog about "subscriber" information for AT&T even tho one is not on that telco. Anyone else had this exact problem, understand why these solutions can't work, and found one that does?
I am currently using The Unofficial 2.0 Beta 4 and installed the inverted app kit found through the tools provided in the rom. This is what fixed the problem for me.
You can't remove it. It's not part of the sync providers. The AT&T rom comes with a custom-built Contacts.apk and it's integrated with Android. You'll have to just find/download/use a different Contacts app from the Play Store.
I think however, that removing the AT&T bloatware makes it stop nagging for the AT&T Address Book sync.
I've tried replacing /system/app/Contacts.apk from other ICS builds and it would crash when trying to open Contacts.
If you are on ICS, you can disable it from app management under all... look in the "S's" for Sync then click disable. It may still launch a few times because it is in RAM. So launch it a few times and hit cancel. Reboot and launch contacts again and hit cancel. It should go away after that. If you did sign up for that servce you can disable it online (if you are on ATT).
Since you are on Telus, I am guessing you are running one of the ICS leaks or custom ROMs that use one as a base.
shansmi said:
If you are on ICS, you can disable it from app management under all... look in the "S's" for Sync then click disable. It may still launch a few times because it is in RAM. So launch it a few times and hit cancel. Reboot and launch contacts again and hit cancel. It should go away after that. If you did sign up for that servce you can disable it online (if you are on ATT).
Since you are on Telus, I am guessing you are running one of the ICS leaks or custom ROMs that use one as a base.
Click to expand...
Click to collapse
Thanks man
Root then remove AABSync.apk from /system/app directory seems to work fine. Left a copy on SD just in case.
Old Thread, Just to help out though, I stumbled on contacts+ in the android market, it works well.:good:
This worked for me.
On my Galaxy S3 mini, running JB. Contacts, settings, contacts to display. I selected my gmail only. No more AT&T.
I have just fixed this problem via another forum (as the issue is the phone's address book trying to sync with the online AT&T address book).
Go to the Dial keypad and enter *#*#2666#*#. That will bring up the AAB Setting. Click on Registration, and change the setting from 'Initialized' to 'Completed' . That will stop your address book trying to sync with online At&T address book

Universal Stock Email issue with exchange account - reply removes quoted text

Hello,
I have owned multiple android phones across multiple versions up to and including jelly bean on my galaxy nexus. With my active sync exchange account, I have a problem replying to emails. The reply will go through, but even when I have "include quoted text" checked, it will still delete the trail and there will be no quoted text. It's rather frustrating since it creates confusion, especially if I need to add new recipients to the trail and they have no idea what's going on since the history is gone.
Has anyone run into this and know how to fix? Please note that this only occurs on my exchange account using the stock email app. If I use any other email protocol such as imap, there is no issue. Also note that I tested this exchange account with an iOS device and there is no issue either, so I don't feel like it is on the server side. Thanks.
YourDrinkingHero said:
Hello,
I have owned multiple android phones across multiple versions up to and including jelly bean on my galaxy nexus. With my active sync exchange account, I have a problem replying to emails. The reply will go through, but even when I have "include quoted text" checked, it will still delete the trail and there will be no quoted text. It's rather frustrating since it creates confusion, especially if I need to add new recipients to the trail and they have no idea what's going on since the history is gone.
Has anyone run into this and know how to fix? Please note that this only occurs on my exchange account using the stock email app. If I use any other email protocol such as imap, there is no issue. Also note that I tested this exchange account with an iOS device and there is no issue either, so I don't feel like it is on the server side. Thanks.
Click to expand...
Click to collapse
Hi
I have the same problem. Did you resolve it?

Contact Manager (Whatsapp Viber Skype coordinates)

I am enjoying the latest 4.4.2 Kikat S222 firmware on my lenovo p780 but the only thing I am hating is that there are no Third party integration with Contact Manager while viewing contact details. For example if the contact has whatsapp or viber, I have to manually search in viber, whatsapp and skype if there is any.
ibrahim52 said:
I am enjoying the latest 4.4.2 Kikat S222 firmware on my lenovo p780 but the only thing I am hating is that there are no Third party integration with Contact Manager while viewing contact details. For example if the contact has whatsapp or viber, I have to manually search in viber, whatsapp and skype if there is any.
Click to expand...
Click to collapse
First of all make sure you have not saved contact in sim card if not
try this
backup your contacts
delete all contacts
refresh list of all apps (you will get 0 contact)
then restore contacts
again refresh ur apps
Hope it will work some time it happen to me when i delete and save contact again
Good luck :good:
NISHANTJ_2K said:
First of all make sure you have not saved contact in sim card if not
try this
backup your contacts
delete all
refresh list of all apps (you will get 0 contact)
then restore contacts
again refresh ur apps
Hope it will work some time it happen to me when i delete and save contact again
Good luck :good:
Click to expand...
Click to collapse
Thanks for your prompt response, I have confirmed with at least four people I know on the same update and even they aren't able to see any whatsapp or viber linked in contact information. If you have this feature on S222, can you please confirm by posting the screenshot over here if you don't mind so I be convinced and go ahead with the procedure to contact reset.
By the way, i didn't understood this
refresh list of all apps (you will get 0 contact)
ibrahim52 said:
By the way, i didn't understood this
refresh list of all apps (you will get 0 contact)
Click to expand...
Click to collapse
when u delete all contacts from phone book all apps will have no contact in their list
at least try it once
NISHANTJ_2K said:
when u delete all contacts from phone book all apps will have no contact in their list
at least try it once
Click to expand...
Click to collapse
but can you please post a screenshot once if you are running s222 ?
I tried setting up the new p780 for my friend and noticed the same that Contact manager does not have this feature. Also, as per your suggestions I just deleted my entire contacts including my SIM and gmail and whatsapp plus I cleared data through APP MANAGER for CONTACT MANAGER still there is nothing new in CONTACT MANAGER. Quite strange , how could the developer miss such an important feature of contact manager.
is there is no any other solution to this problem ?
show only contact with no. in contact setting worked for me. it's not a solution but atleast don't display multiple names from same contact.
drsparsh said:
show only contact with no. in contact setting worked for me. it's not a solution but atleast don't display multiple names from same contact.
Click to expand...
Click to collapse
I think you didn't get my query at all. I meant that I am unable to have quick widget of Whatsapp, viber or skype under the contact person information. I tried it again but didn't work. If you have it in your ROM can you post a screenshot and the detail of the version you are using of KK.
Patch For Contact Manager
Hi have a browse thro this thread, its russian involves a few tasty patches you are looking for, rolls back contact manager to previous IdeaFriend, screenshot attached, hope this is what your after.
http://lenovo-forums.ru/topic/7324-патчи-и-доработки-lenovo-p780-kit-kat/
In Viber I cannot see contact,when I restart phone and open Viber I see contact and after that disappear.
In phone I have latest version 228,
Any help
almir1984 said:
In Viber I cannot see contact,when I restart phone and open Viber I see contact and after that disappear.
In phone I have latest version 228,
Any help
Click to expand...
Click to collapse
See if Security is not bloking Viber to access contacts.
Sent from my Lenovo P780
Where to see that @stympy
Sent from my Lenovo P780_ROW using Tapatalk
almir1984 said:
Where to see that @stympy
Sent from my Lenovo P780_ROW using Tapatalk
Click to expand...
Click to collapse
Go to Security, privacy. There you will find some logs. See that logs about bloking.
Sent from my Lenovo P780

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