Hero android 2.1 and exchange 2007 - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi there,
i've been playing around with all sorts of custom roms, but for all the 2.1 roms I'm not able to configure activesync to connect to our Exchange 2007. the exchange server is behind a reverse proxy.
ActiveSync to my private Kerio mailserver works like charm. and also 1.5 roms work well with exchange 2007.
I've searched here on the board, but couldn't find any clue or answers telling me what is going on.
So, anybody an idea on what the problem is, and what i can do to make it work ??
Cheers

exchange
It should not make a difference, Do you have a public certificate on the front end server for your exchange owa
Im on 2.1 and can confirm a similar setup and working fine

Related

ActiveSync problem

I upgraded to the new a.30.07 and I can not do a wireless Activesync, I get "Synchronization failed. Try again, and if the condition persists, reset your device. Erroe code 0x80004005" I have done a hard reset and retried with out any apps installed and I still get this error message. Has anybody had this probelm and fixed it, or can someone point me in a direction?
TIA
Trub
Did it work before you did the upgrade, if so check your VPN connection settings.
FYI I've never been able to get it to work!
HTH
Qman said:
Did it work before you did the upgrade, if so check your VPN connection settings.
FYI I've never been able to get it to work!
HTH
Click to expand...
Click to collapse
Yeah I got it to work again. I did another hard reset and it started working again. It doesn't use a VPN connection, rather SSL and you have to tell your XDA to accept any SSL certificate, unless you can afford to buy a cert from Verisign.
Great! 8)
I'm interested in seeing your configuration / settings if you're will to post them. :wink:
Qman said:
Great! 8)
I'm interested in seeing your configuration / settings if you're will to post them. :wink:
Click to expand...
Click to collapse
I'm running Exchange 2003 on Windows 2003, by default under the user properities, all Mobile Services are enabled under the Exchange Features tab. Also, your Windows box has to be able to dish out SSL certificates so enable Certificate Services, create a certificate and install it into your default web site. Then you need to install a cab file on your XDA called AS_Cert_OFF.CAB, just Google it. Then in Activesync on the XDA, under options, server enter the server IP and your username, password and domain and then try to sync. Things are different if you are using MIS 2002 with Exchange 2000, as MIS can not reside on the same box as Exchange, and I've never gone down that road.
Here is some good information about troubleshooting the Always-Up-To-Date Notification feature of Exchange 2003.
http://support.microsoft.com/default.aspx?scid=kb;en-us;822176&Product=exch2003

Windows Live Question

Since I upgraded to the various WM6 ROM's (I have tried a few versions now) I can't seem to figure out why when I log in to my hotmail account via Windows Live or MSN that it always defaults to trying to establish a GPRS connection even when I already have an active Wireless connection. Does anyone else have this issue or know how to fix it? I have been through all the menus that I can find but just can't figure this one out......
Regards
Chris

Tip for Exchange users on WM6.5

Having used many of the newer builds (especially the 6.5 builds) I have found that after I flash and setup my connection to my exchange server, it will not download my mail.
The strange part is that it downloads my contacts so I know it can talk to exchange. But, for some reason, it doesn't download my mail.
Here's the tip: I found that if, after setting up the exchange connection and letting it sync, I connect the device to my desktop and unregister the server connection and SYNC AND A SOFT RESET then I can add back the exchange connection and my exchange contacts/calendar/mail works just fine.
Maybe its a random fluke, but it has happened on the last 3 flashes (all different wm6.5 builds) and it is does NOT happen on DCD 3.3.6.
I'm not sure it's relevant, but we use exchange 2003.
a nice workaround - it works fine
thanks
For clarification, did you have a partnership with your PC before your configured ActiveSync for Exchange or are you establishing & deleting the PC partnership at the same time after you configure ActiveSync for Exchange?
Hi Bobjase,
Nice workaround - thanks very much
bobjase said:
Having used many of the newer builds (especially the 6.5 builds) I have found that after I flash and setup my connection to my exchange server, it will not download my mail.
The strange part is that it downloads my contacts so I know it can talk to exchange. But, for some reason, it doesn't download my mail.
Here's the tip: I found that if, after setting up the exchange connection and letting it sync, I connect the device to my desktop and unregister the server connection and SYNC AND A SOFT RESET then I can add back the exchange connection and my exchange contacts/calendar/mail works just fine.
Maybe its a random fluke, but it has happened on the last 3 flashes (all different wm6.5 builds) and it is does NOT happen on DCD 3.3.6.
I'm not sure it's relevant, but we use exchange 2003.
Click to expand...
Click to collapse
also, you can try disabling the Nue Extended ROM i had to do this with builds that had it
Wow this post came back from the dead. I'm running a pretty basic build of WM 6.5 21806 and it sync's perfectly with Exchange 2003 and Exchange 2010.

Connect to Exchange with security certificate

Hi,
I once tried a Hero and wanted to connect it to our companie's exchange server. This forces mobile devices to accept a security certificate which activates a device lock with at least a four digit PIN. This works perfect on windows mobile devices and iPhones. But I gues it was the gesture method of device locking which was not accepted as an appropriate device lock.
Did anybody experience the same and is there a solution for this issue?
I think you can get some help from HTC this time, either by contacting an custom service or by reading their online guide. Because hero use an exchange program from HTC, instead of google's.
Edit: I think when you setup your exchange service, there is a place for you to enter your password, try it and see what would happen.
You might need to get touchdown that is the only thing that works for me.
@jokies: I contacted HTC and they reaplied that there is no solution as this is an Android issue.
@Oofki: Touchdown just seems to be another mail/cal/etc client software for android. I don't think that this is the solution as the issue seems to be with the security certificate which goes for a device lock. This has nothing to do with the email client as such. (Even if I can't try it out as I don't have an android device availabe.)
I can't believe that there is no solution as this kind of security implementation is quite common in big enterprises. Anybody out there with the same experiences and potentially with a solution?
Its works on the current crop of 2.1 roms, I don't use gesture lock but I could setup a alphanumerical password.
aaah, very good news. Hopefully I get a Desire in April and will then be able to connect. thx a lot for the info.

Sync Phone7 with Lotus Notes

If you are interested in syncing your Phone7 with Lotus Notes, try the commontime mNotes Wireless (there´s a free trial).
It even works in your enterprise environment, as long as you can reach the commontime servers (proxy is supported).
Works like a charm with my Mozart - just follow the instructions for the HTC Hero.
don't get it! there is no support of WP7 at commontime... and where is link for the instructions with hero?
thanks for your help. My company uses Lotus Notes and I need to synchronize...
you´ll find the instruction here:
h ttp://www.commontime.com/assets/mNotes_SetupGuide_HTC_Hero.pdf
You are right - they say they don´t support it, but it works perfectly.
Even Accepting / Declining of invitations, public adressbook search and all that stuff.
Just keep exactly to the hero-instruction, and carefully read "before you start" (alias...)
Also take care to fill out the fields exactly as shown in the Hero-Guide (especially the correct Name, Alias,...)
Some Help if possible
Hi Guys,
I read this with interest and got a copy of the setup pdf.
The problem I'm currently having is (hoping I'm not having a brain dead moment) how do you wifi connect to your Notes account? I setup a ad-hoc network on my laptob but my Mozart cannot see that (surprise, surprise). So I'm guessing you guys have connected both devices to a standard (non-hidden) wifi network?? Can you let me know. Thanks
BlueAnt1958 said:
I setup a ad-hoc network on my laptob but my Mozart cannot see that (surprise, surprise).
Click to expand...
Click to collapse
Do you know why this is sorry? Is there away to make it work or not?
The Notes connection works via your Internet-Connection (Proxies are supported).
mNotes establishes a connection between the mNotes Server and your Phone7 Exchange Connector while your Client connects to the Server via your Standard Internet connection.
Hope that helps
I found out that this method of syncing has one small issue:
If you use the notes public adressbook lookup function from your phone-mail app, mnotes sometimes fails to deliver the mail (it skips the blanks between prename and surname).
This will NOT happen, when you use the lookup function from your phone-adressbook app or from the phone-calender app.
Replies work as well, it just seems to happen if you create new mails directly from the mail app.
Anyway, as far as i know mNotes is still the only way to sync Notes and the Mozart by now, so it seems to be an acceptable issue for me
@Blueant
got it working?
You don´t need to connect the Phone7 to a WLAN, it will sync via your GSM connection.
Just connect your PC to the Internet & follow the Setup guide.
That will do.

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