PLEASE HELP! No sound with phone - mic and spkr don't work!! - MDA, XDA, 1010 General

I posted this over at PPCPassion too, and someone suggested I try here...just really looking for help. Here's what happened. I woke up, and my phone (TMo XDA with PPCTechs 64MB upgrade, 128SD card), which had been left on all night, doesn't work as follows:
-When I dial a call, I can't hear the other phone ringing through the speaker...and when the person answers, I can't hear them...nor can they hear me. The phone indicates 'Dialing' and then the duration time starts when they answer
-When I get a call, my phone rings, but when I answer, same as above, they can't hear me and I don't hear them
-But the speaker and mic DO work...I tested this using a voice memo.
-Also, same symptoms whether using spkr phone on or off
Any thoughts on this? It 'fixed itself' yesterday after I performed a back up (I was going to do a hard reset/restore). THen today same problem. Did the backup just to see if somehow that solved it, but this time it's not working. Before I do the hard reset I want to see if anyone else has any thoughts.
I really dont want to have to send this to TMo since my unit has 64MB from the upgrade...
Any help would be greatly appreciated. FWIW I'm not a developer so if you recommend technical things please explain them thoroughly :0
And THANK YOU in advance!
TM

Had the same thing happen to me. Thought of hardware failure at first, tried similar things and came to similar conclusions. Tried SD Backup, then hard reset. Not solved. Înteresting that during backup one dll file seemed to be stuck (think it was a dll, although dont remember name).
In my case solved itself when I remapped the RECORD action to the left button. Very strange......
Any permanent solution or reason would be welcome....
Phil

How did you go - the symptoms are the same as dropping pin 19 to ground (for a car kit), you lose speaker and built in mic so make sure 19 isn,t shorting with 18, Steve

Speaker & Microphone not working
I encounterd the same problem - from one day to the other mic and speaker stopped working. When I connect power to the device using a USB sync cable mic and speaker are turned on again. It really seems that the XDA is set into car mode. :?
Assuming that pins 18/19 were shorted, I have cleaned the connector but this didn't help.

There's another thing which has happened to people: it appears the connector for the headphones isn't all that sturdy, so after a while the device thinks the connector always stays in. Not sure that would explain this behaviour, but just thought I'd mention it.

Same problem happened to me... help
How do you solve this problem? I have tried to plug and unplug the headset and did a reset... still the only thing that comes out of the speaker is the ring. The only want I can use the phone or hear anything is to use the hands free... Please help.

Re: Same problem happened to me... help
adboom said:
How do you solve this problem? I have tried to plug and unplug the headset and did a reset... still the only thing that comes out of the speaker is the ring. The only want I can use the phone or hear anything is to use the hands free... Please help.
Click to expand...
Click to collapse
Fortunately, my device was still under warranty. I had to return it to O2.

Headphone Mode?
XDA developer Peter Poelman said:
There's another thing which has happened to people: it appears the connector for the headphones isn't all that sturdy, so after a while the device thinks the connector always stays in. Not sure that would explain this behaviour, but just thought I'd mention it.
Click to expand...
Click to collapse
Hi
My Qtek seems to be similarly stuck in the headphone mode. Any idea how to get out of it? Would removing the headphone socket entirely help?
Sands

Related

No Audio, and stuck in speaker phone ON mode

My (uk o2) XDA has no audio, when I try and make a call it connects but there is no audio at both ends. It says speakerphone is ON. Also there is no audio from media palyer alarms etc. But audio OK with headset.
Dont know how I entered speakerphone mode, cant seem to exit it. I know you are supposed to make a call then hold the call button for 2 seconds but this does not switch speakerphone mode.
I have done soft & hard resets still the same.
I have entered the boot loader and run the self test and audio + mic are OK.
Running 3.14.13 ROM & 4.14. Radio sw
Any help appreciated
My last thought was to reload the PPC ROM & Radio stack, done and still same the sam problem, no audio & stuck in speaker phone mode?
Ta Wayne
Bad luck - this has happened to me twice (at last someone else it has happened to - I thought I was going mad!).
I'm afraid it's back to the shop for a new handset. Did it come from Carphone Warehouse? They upgraded me on my last swapout to a 64Mb version.
rgds,
Spoke to o2 customer support today and they have asked me to send it in to them, swap out would be nice as I had some dust under the screen, 64 mb would be fantastic
But I'll wait & see, never thought of taking it to the "Link" where I bought it from it might have been easier and I wouldn't have had to listen to all that crud music & now press three...
Dont know how I entered speakerphone mode, cant seem to exit it
Click to expand...
Click to collapse
This behaviour would be explained if the CAR_ON# pin (pin 19) on the large connector was connected to one of the power pins (the nearest being right next to it, pin 20). So check for a spec of metallic dust or a slightly bent pin before sending it back.
see http://xda-developers.com/connectors for details
I have the same problem, please help...
How do you solve this problem? I have tried to plug and unplug the headset and did a reset... still the only thing that comes out of the speaker is the ring. The only want I can use the phone or hear anything is to use the hands free... Please help.
I also experienced once a similar problem. In my case the bug was a simple mechanical one. You know when you plug your headset it simply disconnects the speakers. In my cases it was stuck so even after I unplugged the headset, the speakers remained disconnected.
I solved it with using a needle and a gentle force.
Such problem started to appear with my XDA after usage of headset. Empirically I found that to bring phone back to ‘normal’ mode (no speakerphone) you have to to connect it to cradle or charger for several seconds. At least it helped me in all cases. I don’t know the reason – it sometime switches to speakerphone more itself without any headset.

Sound is busted!!!

Before anybody says use the search......
I have used it, but did not turn up anything on this although I am sure its here somewhere
I plugged in the wrong cable into my XDA a while ago (Medion PDA car cable)
This blew the fuse in the lighter fitting on the cable.....but......
Ever since this happened, my XDA is broke. I can use it as a Pocket PC. I can use it for email and internet but I cannot use it for phone calls.
The unit seems like it is constantly on speakerphone or handsfree. I try making a call and can hear nothing, either thru the handsfree speaker OR thru the main ear speaker. Whoever I call cannot her me either!
Then, I tried the headest in it. Now...I can hear the call, but whoever I call cannot hear anything!
Is this a hardware problem or a software problem???
Its really annoying me as the XDA itself is in great condition but just won't work
Try inderting and removing the headset several times or poke a cocktail stick making sure it doesnt break, this is a known problem with xda and headphone socket, it becomes jammed in closed position. I have also used a spray can of "switchgear", this is a lubricant for switches and other electronic things.
wow! that was a quick reply
thanks a lot
i have tried that but still no luck. i also tried the cocktail stick.
i'll get a can of oil in the morning like wd40 or something as you descibe.
in the meantime any more suggestions are welcome
Same Problem!
Hey, I am having the exact same problem with my Qtek 1010.. everytime i try use the phone it stays permanently on speakerphone and i can't hear anything... did u ever manage to fix the problem? thanks alot
No.
I never did have any success with it after. Ended up scrapping it
try blowing hard on the audio jack
been battling with this all day...
what fixed it is pluggin/unplugging the headset several times then removing the wired headset plug and blowing real hard inside the jack hole where u plug ur headset...common problem it seems, due to a hardware switch inside being stuck fooling the phone to think your headset is plugged wheb it is not.don't know if the rom can "sensitize" the phone to this problem i.e. make it more prone...

Speaker no sound

Hi,
the speaker dosn't work anymore. But the strange thing is, that it is working in the bootstrap selftest.
Any help welcome
cu
Mal
Hey folks,
isn't there anybody who can help me?
cu
Jürgen
You could do a complete backup, then hard reset then see if it works.
It is probably due to a bad contact in your phone headset jack. Try plugging in your headset to check if your phone or pda works with the headset. If so, then try plugging-in and unplugging the headset plug to switch the jack connections back to the speaker. If this does not work try putting a drop of WD40 on the end of the headset plug and insert it in the jack a couple of times. (Do not spray directly into the jack). It might just clean up the contacts and get the sound back to the speaker. If all this fails, you may need to open up the phone to fix the jack.
I hope that you do not have to do the latter.
Best of Luck
hi all,
nothing of this worked.
But the Speaker works in the boot-menu Hardware-Test
ah
Hi mate. I've just had the same problem as you, tried repeatedly inserting and removing the jack - no luck. Used WD40 on the jack - no luck. Resigned to taking it to bits I removed the battery cover and noticed the little gap which leads through to a gold-looking connector by the headphone socket. I stuck my stylus in there and gave it a big wiggle and hey presto! Sound returned. Give it a go, you never know. Hope you get as lucky as I did.
Ant
Mal,
It seems that your problem is not a hardware one because your speaker actually works on boot-up. Do a search on this forum using the keyword "sound". There are a couple of posts on Aug 21, from other people having the same problem and one of them managed to get sound back by reverting to an earlier version of a software that was causing the problem.
Maybe you have a similar kind of problem.
Pat
Hi,
do you have a link to the topic. I only found articles to sound problems of the XDA-II.
thanx
MAL

Phone stuck in Headset mode

I'm hoping someone can help me with this.
I woke up yesturday morning looked at my phone and noticed that the little icon you see when you plug in a headset was appearing.
I thought that it was quite strange condering i never use a headset so i did the obvious thing and plugged a headset in and removed it, yet it stayed there.
I've tried everything, cleaning it, moving the jack around, i even installed a new rom and it's still stuck in headset mode.
I'm guessing it must be hardware related due to the fact that i did reinstall the rom.
If i slowly insert the jack of my headset into the 3.5mm port, there is a point where the icon changes to display just headphones.
Anyone have any ideas because it's really bugging me having to use a headset to make calls all the time?
Unfortunately, it may mean that your Hero is soon for repair.
I had this problem - instead of using the headset, you can also use it set to speakerphone as a work around for now.
For me, a week later the mini USB port only allowed charging, not USB disk or sync and was told it was a circuit problem. Sent it away and all problems have disappeared with change of the mini-usb "flex" inside the handset.
The first tech support guy said this indicated that there was an electrical contact inside the 3.5mm jack which may have got some dirt or water that was completing the circuit and making the phone think there was a jack in there the whole time. Try visually inspecting it and ?remove any dirt with high pressure air? Just an idea.
Good luck.
Did you try one of the toggleheadset apps yet? (http://code.google.com/p/toggleheadset2/ or http://code.google.com/p/toggleheadset/)
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
I have contacted HTC but haven't heard anything yet.
The second app you posted allows me to turn it off, however for it to work properly during phone calls i have to make sure i answer the call and then turn headset mode off.
Thanks for showing me the that app as it will help me use the phone whilst wating for HTC to reply haha.
Thank you very much elmicha. Toggleheadset is a life saver app.
My HTC Hero always stucked up in headset mode if I ever plug in the headset unless it is restarted. For a long time I had been scared to plug in the headset to ever listen music coz I'll have to restart it to bring it out of headset mode.
I tried the toggleheadset2 which is available in market but it didn't work for HTC hero. Fortunately, the toggleheadset widget worked.
Thank you very much guys. XDA rocks!!!
elmicha said:
Did you try one of the toggleheadset apps yet?
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
Click to expand...
Click to collapse
Is there anything for a more recent build? Having a similar issue on DLEV 2.3.4 on an Infuse...
Reinstall with RUU should fix this
Hi,
I had similar issue, headset not working and device not recognised by usb. The installation of ice cream sandwich had screwed my phones drivers such that even older roms that used to work never worked again. Please install an original HTC RUU after a complete wipe, solves all problems.
http://forum.xda-developers.com/showthread.php?t=559622
Regards,
Kiran

Has your internal speaker stopped working ? check the headphone jack...

My internal speaker & mic stopped working on my 6 week old Lumia 800- bluetooth & speaker phone was fine.. I soft & hard reset it but no joy.
took it to the Nokia service center that said they'd seen this before & they couldn't fix. It would have to be sent off for 10days or so.. Not impressed by this I told him to go jump...
On the way home I had an idea that this could be related to the headphone jack.. so re-plugged & unplugged headphones - and it was fixed !
clearly with certain 3.5mm plugs the jack doesn't always recognise that the plug is taken out & re-enable the internal speaker..
perhaps it was just mine (like it was new & a bit stiff ) or something to watch out for generally.
You should tell the Nokia shop guy to help anyone else with that problem
It's just yet another bug in the firmware. Sometimes if you unplug your headphones very slow or very fast it doesn't recognize it...
just like the iphone
That was the same issue with iphones for awhile. I used to have to "fix" that daily when I worked for at&t.
I think we should post all of these small, fixable issues and codes into one single thread titled "known problems and easy fixes" because nokia/ms websites blow at providing solutions. I had to use them multiple times this week because of a defective phone but they give you the way to do something if your phone was functional, not a way to fix something not working properly. It's a ****ing joke.
*Detection* said:
You should tell the Nokia shop guy to help anyone else with that problem
Click to expand...
Click to collapse
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
johnny.g said:
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
Click to expand...
Click to collapse
Hard reset doesn't affect your FW. I still think it is a bug in the drivers.
I picked up a secondhand lumia 800 yesterday everything was fine until I stuck my headphones in and before coming across this thread all I done to remedy the issue was reinsert my headphones 2/3 times and it sorted itself out I think there maybe a dodgy headphone switch in these phones although I have used other headphones since that and it hasn't repeated itself.

Categories

Resources