Ghost Unread messages on ActiveSync - MDA, XDA, 1010 General

I have at least 2 ghost messages on the Outlook today ActiveSync section on the XDA. I have checked that there are indeed any unread but there is not.
Has anybody else had a similar problem?, is it a XDA problem or a Microsoft ? or the operator ?
Does anybody know how to fix this.
Thanks in advance.

Don't you have any special folders in Activesync? Or possibly another account created by another program? (@Mail for example)
Or try to empty your deleted items folder.

Hello,
I had a problem with my e-mail too. It recieved all new mail to the activesync inbox no it the main inbox, and could not send anything.
What I done is to delete the account totally (including pop3 settings) and recreate the account. This fixed mine!!!
Andrew

Thanks for the responses, i have tried all of that prior and still they appear. Any other ideas ?

Try some third party plugin which displays unread messages (there's a new piece of software from sunnysoft.cz but I am not sure if it's in english also), or you can try 3rd party mail software (@Mail) to see if there's any trash left...
OR delete all your accounts, all messages, empty trash and THEN go to \Windows\messaging and delete it's content (except for the attachments folder), then go to the registry (get PHM registry editor for example), find your account (just click Find and enter a string from your previous account name, for example "shanec") and delete from registry what's left here (you will recognize it).
This must solve the problem... the only other solution I know is hard resetting the device...

Related

Active Sync inbox error

My XDA shows an email in the Active sync inbox.
There are no emails in my Desktop Outlook inbox.
I cant open the mail on the XDA, I cant delete it. Nor can I move it to any other folder.
It's not an email I want to keep.
I've tried soft rest but dont want to do a hard reset.
Anyone got any ideas?
I had the same problem as well as a email counter problem i.e -2 in the unread. The only way i could fix it was a hard reset. That did the trick and its not so bad the reloading of software is no big deal.
Probably caused by restoring (via SD or activesync or flash rom).
This seems to especially cause if you restore after a rom upgrade.
Solution: don't use backup/restore - just reinstall your apps from fresh and setup your mail accounts etc. again
Thanks to you both.
I dont like to hard reset if I can help it but it seems even if I do, I cannot use Restore because the same problem could occur again!
Typical microsoft bug!
If anyone knows whether this can be rectified any other way (such as database manipulation) I would be very gtateful.

Sync With Google

Google Sync is a free service that allows you to sync your contacts, email and calendar with your gmail account.
It is a two-way sync, meaning that if you add an appointment or contact to your phone, it will upload to Google's cloud and update your gmail information as well.
I use Google Sync to keep my contacts in the cloud, vs using myPhone since I have multiple phones but only one Windows Live account. If you have ever synced two phones to myPhone under one account, you'll see right away why this is a bad thing.
One of my favorite benefits from using Google Sync is the fact that it not only stores my phone contacts, it also stores their facebook links and contact pictures as well. This means that I can freely flash another ROM without worrying about backing up all of my contacts to SIM or myPhone and then manually updating all of the information for them.
The best part of Google Sync has to be the push email service. As emails arrive (assuming you have set the account up correctly), they will be pushed to your phone via ActiveSync. You don't have to be at your computer for this, it's done over the air.
The only think Google Sync can't do is sync Tasks. If you choose Tasks during the setup, you will receive a cryptic error.
Now that I've told you about the benefits of Google Sync, let's go over how to use it. This assumes you have an existing gmail account. I don't know how to sync with Google without a gmail account, sorry.
I always add my hotmail account first. For some strange reason you can never go back and edit the settings for the first mail account you setup on Windows Mobile, so I use my hotmail account for this.
Steps:
Select your Mail tab and hit the Menu button
Choose "Add Account"
Under "Choose a Mail Provider", select "Outlook" (Don't select Gmail!)
Put your entire gmail address ([email protected]) in the "Email address" box, followed by your password.
Select "Next"
Under "User name" put your email address ([email protected]) again.
The Password field should be filled in, if not just put it in again.
Scroll down.
Leave "Domain" blank.
Scroll down.
Leave "Save password" checked.
Under "Server address" put m.google.com
Leave "This server requires an encrypted (SSL) connection" checked.
Select "Next"
If all options are selected, deselect Tasks (Very Important!)
If not, select Mail, Contacts, Calendar
Hit Advanced Settings
Peak time and Non-peak time (I have "As items arrive" on both here) sets how often your emails are pushed to your phone.
I have nationwide coverage, so I also select "Sync data when roaming".
Hit "Done"
Hit "Done" again.
The phone will now connect to the Google Sync server and begin updating your contacts, calendar appointments and email. This may take a few minutes, depending on the number of contacts and such. If you have any unread messages in your gmail inbox, they should now appear on your phone in short order. You may choose "Send/Receive" from the mail Menu if you think it is taking too long.
You will now be able to receive your email sent to your gmail account as soon as it arrives. I have also forwarded my email from my other accounts to my gmail account, but this may be too much for you.
I would not recommend this to anyone who does not have the "Smart Phone" plan (so-called "Unlimited Data Plan"), as it will eat up your bandwith quickly. It may also have a detrimental effect on your battery, due to the fact that it requires a constant data and Active Sync connection to work properly.
If you are concerned about your battery, you can try changing the Peak and Non-peak options under "Advanced" to longer intervals. If it makes a big difference in the life of your battery, I would love to hear about it here!
You can view the original Google Sync video and tutorial links here:
http://www.google.com/mobile/sync/
Hopefully this will be of use to someone out there! Please let me know if you use Google Sync or if you have trouble following my directions.
---Issue With Labels/Folders---
If you have set gmail to tag messages with labels as they come in, you may not be able to read the messages on your phone. XDA-DEV user pantyshot has managed a workaround and posted it here. Be sure to thank pantyshot for the fix if you find it handy!
Also, newer versions of Outlook Mobile (any available as a cab install so that people don't have to use a custom rom?) support sorting messages by subject. Pretty darn close to the threaded messages in the orgasmic Android Gmail app.
I've been doing this since I got the phone, but it is nice to see someone write up the details.
Nice thx man. I didnt even know this was possible on WM coming from a Nexus. I synced my phonebook with MS outlook but nice to know this is possible.
This should be a sticky!!!
Thanks... nice sticky note.
On Friday, I bought an HD2 to replace my Nexus One (which I gave to my daughter). The N1 & Android are just fine but I wanted to play with the HD2 and WinMo. Not too worried about the lack of support for WinMo 7 as I am certain that we will find versions we can use thanks to XDA.
Ok, back on-topic... I was using Google Sync to get my messages from Gmail to my Nexus One. I now know how to do this with WinMo 6.5. I will address this when I get back home as I am on a business trip in Amman, Jordan and I don't want to rake-up astronomical data roaming charges while over here.
this is helpful for newbies/ beginners..
Anyway I had done set up the gmail as "PRIMARY" account only when i got HD2. why i need hotmail set up as primary account then add gmail? I just curious..
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
This method is GREAT. Big thanks to OP
GAMERIG said:
this is helpful for newbies/ beginners..
Anyway I had done set up the gmail as "PRIMARY" account only when i got HD2. why i need hotmail set up as primary account then add gmail? I just curious..
Click to expand...
Click to collapse
I'm not sure why, but whenever you add a new email account to Windows Mobile and attempt to go back and edit it, the first account you added will always be grayed out. This means you can't modify, or even delete the first account.
Since you may decide you want to change how often you check your gmail, I thought you might want to add a hotmail account (Windows Live) first, since those settings are automatic and can't be changed anyway.
I've always had to do a hardreset in the past to get rid of bad gmail settings, so I learned to always put hotmail first.
Hope that helps
adamhlj said:
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
Click to expand...
Click to collapse
I know, this is annoying. I have added two new contacts and both of them were sorted like this.
You can try deleting the "Last Name" field in your phone contacts, then add the last name beside the first name, but I haven't actually tried that.
If it works, please get back to us
pantyshot said:
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
Click to expand...
Click to collapse
When I used the official Gmail App, it represented labels as folders. Because Google doesn't actually have different folders (just different flags for each message), I don't know of any way to split the messages by folder.
As a matter of fact, I don't think you can do this with regular folders via Outlook, due to the way the built-in email client works.
If anyone knows a fix to this please post; we would all like to separate our messages by folders if possible!
Snarksneeze said:
I know, this is annoying. I have added two new contacts and both of them were sorted like this.
You can try deleting the "Last Name" field in your phone contacts, then add the last name beside the first name, but I haven't actually tried that.
If it works, please get back to us
Click to expand...
Click to collapse
adamhlj said:
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
Click to expand...
Click to collapse
You can try this app I have called Contact Changer. Just install to phone, hit the change button and soft reset. After that they should display correctly, and it's actually WinMo that displays contacts like that b/c I have mine sync'd through Microsoft Myphone (b/c gmail messes up the contact pics) and they display the same way.
Now once you run the app, if you add a contact or delete a contact it will revert to last name first. Just run the Contact Changer and reboot again and you will be golden.
pantyshot said:
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
Click to expand...
Click to collapse
Yes this is the unfortunate aspect of using gmail this way.
chrisrj28 said:
...It's actually WinMo that displays contacts like that b/c I have mine sync'd through Microsoft Myphone (b/c gmail messes up the contact pics) and they display the same way.
Click to expand...
Click to collapse
Funny you mention that.
I actually used the built-in option to link my favorite contacts to their respective facebook account in my friends list. This changed the contact picture from the camera image I had to their facebook avatar. When next I flashed my phone, Google loaded the contacts back with the facebook linke and facebook avatar, which was very surprising to me.
Does myPhone do the same thing if you use them to keep track of your contacts?
chrisrj28 said:
Now once you run the app, if you add a contact or delete a contact it will revert to last name first. Just run the Contact Changer and reboot again and you will be golden.
Click to expand...
Click to collapse
Thanks for this app. I didn't even know it existed!
OTHERWISE
HTC HD2 PRODUCT SUPPORT-SYNCHRONIZATION..
GAMERIG said:
HTC HD2 PRODUCT SUPPORT-SYNCHRONIZATION..
Click to expand...
Click to collapse
Not sure what you posted this link in reference to. Unless you are confusing Google Sync with ActiveSync...
ActiveSync is the method of connecting your phone directly to your PC, for file transfers, updating your ROM image and standard backups. It is also the name of the protocol that the Microsoft Exchange Servers use to sync data between the Server and ActiveSync-enabled devices.
Google Sync is a free Microsoft Exchange Server that allows "push" email via your phone's data connection. You don't have to be near a PC to sync your calendar, contacts or gmail.
I think the threaded e-mail conversations are only available in the WM 6.5.x versions of WinMo. I am also unable to sync my other folders (Sent, Saved) from Gmail. I have them checked off as well in the Manage Folders option, but nothing appears in these folders after syncing. I think the only possible folder to sync is Inbox.
cu2cool said:
I think the threaded e-mail conversations are only available in the WM 6.5.x versions of WinMo.
Click to expand...
Click to collapse
I am about to flash to a 21903 ROM in a bit and I'll let you know if it breaks my threading.
cu2cool said:
I am also unable to sync my other folders (Sent, Saved) from Gmail. I have them checked off as well in the Manage Folders option, but nothing appears in these folders after syncing. I think the only possible folder to sync is Inbox.
Click to expand...
Click to collapse
Are you sure they are actually folders? I thought gmail only has labels that appear as folders in the native clients.
Also, this is the same as most Outlook syncs; it will only give you the unread messages. There may be a setting in gmail that will allow you to retrieve old messages, but I'm not sure why you would want to do that on a mobile phone.
If you want to just get your emails, you can use the "Gmail" option when setting up your new email account on the HD2. This won't "push" like the "Outlook" option will, but you can still set it to manually check as often as every 5 minutes if you can spare the battery life.
Of course, you would be much better off getting the official gmail client for that, since that will also support your lables-as-folders option.
Myself, I prefer to use Google Sync and let that push emails to my phone as well as syncing all of my gmail and phone contacts. I don't use labels any more and don't want all the "Sent" or "Archived" messages to clutter up my phone.
Yea, you're probably right about the labeling/folder issue. I just want to see a saved e-mail to look some thing up at times, but maybe I'll just log onto gmail.com for that on my phone. Is there any Gmail client available for WinMo phones? I haven't seen any. Also, does push kill battery life? (ex. sync every 5 minutes) Or is it a more sophisticated syncing method that will only connect to data when new messages arrive?

[Q] Backup/Restore Facebook Links To Contacts?

Hi,
Problem: I'm trying to backup my Contact Facebook links to my MicroSD card so when I flash a new ROM I don't have to enter them all manually again.
I've realised that Sense automatically finds your Facebook contacts if you are signed in and they share the same name in Facebook and your Phonebook, but I use nicknames a lot so changing everyones name is really not convenient for me (I wouldn't know who anyone was!)
After searching the forums I saw a post stating that it will also search by email address, however after adding around a dozen emails Sense did not pick up the accounts.
Another post states that PIM Backup saves the Facebook ID stored in the Notes section of the Contact but after running my monthly ROM update and restoring my PIM backup there was a <Facebook ID> string in the notes section but with no ID number in it, so this option does not seem to be working for me.
Does anyone know where these links are stored? Maybe in a registry string or system folder? Could anyone point me to how I can manually back these links up? Or does anyone know of an existing app to do the work for me?
I have many contacts and enjoy the Facebook link feature, but having to manually link everyone every month is getting very tiresome.
Thanks in advance!
jwchips
sense writes your Facebook links info (and your favourites from the people tab) into the "notes" field of the contact, so when you sync they should all be back, though they won't show until you first sign into Facebook.
i've flashed maybe 150 times and not had to reset the Facebook links once since the first time.
Hey, thanks for the quick response.
I've just tested what you said by adding a single contacts facebook link, creating a .pib backup and restoring from it (choosing the overwrite setting to ensure the backup was creating the fb link and not keeping it from the old contact). What happens is quite strange...
After creating the link there is an id:xxxxx and friendof:xxxxx string in the <Facebook>tags, example below
<sn>id:xxxxxxx/friendof:xxxxxxx</sn>
<HTCData><!-- Please do not modify -->
<Facebook>id:xxxxxx/friendof:xxxxxxx</Facebook>
</HTCData>
which is what we are looking to achieve. But when I restore from the .pib I get the following in notes:
<sn>id:xxxxxxx/friendof:xxxxxxx</sn>
<HTCData><!-- Please do not modify -->
<Facebook></Facebook>
</HTCData>
This looks like it has kept the facebook id's in the <sn> tags but hasn't put them in the <Facebook> tags.... can you tell me why this would happen and any way to fix it?
Thanks again
jwchips
sorry can't help, don't know what a pib backup is. all i can say is that syncing with outlookit works fine, and i've read it works fine with googlemail and ms myphone syncing.
have you tested to see if it works? bearing in mind your "me" contact card needs to be signed in to Facebook for it to show?
Hey,
I logged into facebook before syncing anything, so I was logged in when creating the contacts (logged in via account manager in settings)
a .pib file is a backup file created by PIM Backup Manager that comes bundled with the Energy ROM's.
I have logged into my MyPhone service on the PC and checked the notes section of stored contacts and the facebook string is stored complete with id tags! So I am going to delete all my contacts in my phone and resync with MyPhone later today. Will edit this post with the outcome.
Thanks for the info,
jwchips
Hey,
Following on from the last post, I deleted all my contacts on my phone then checked I was logged into facebook before syncing my contacts from the MyPhone service.
YET AGAIN the facebook id's are in the <sn> tags but the <facebook> tags are still empty! If I log into MyPhone from a PC and check the noted the id's are in the <facebook> tags, what is going on?
Does anyone know a way of backing up the contact notes? I'm thinking of installing Outlook after work today and trying to backup/restore from that, but I'm getting tired of constantly inputting everyones facebook links!
Any help would be GREATLY appreciated.
Jwchips
i can deffinately confirm that outlook works fine. restores facebook links, and also the people page favourites.

Problem faced after 2.3.3 update

Hi all, I would like to know why is it unable to delete message in inbox after 2.3 update? whenever I choose delete option it only delete the conversation but the contact number still appear in the inbox list. Anyone face the same?
besides of that, it's impossible for me to sync contact details from FB, only contact birthday shown in the contact info but profile picture never appear. why is it so?
really appreciate if anyone can help me on these issues.
I had the same issue of not being able to delete messages after the 2.3 update. So, I deleted everything in my inbox at once, and it seemed to fix the problem. Now when I delete individual messages, they're gone without leveing that empty shell.
I have some of the sync issues, it picks and chooses which contact it wants to sync... Let me know if you get an answer. ;-)

Syncing contacts with google creates a "not assigned" group

Hi Guys!
I hope the thread title is specific enough.
First of all, i don't really knoe if this is a device related issue oder a google contacts/sync engine issue in general.
I've noticed following weird behavior and cannot find any solution to it:
I sync my contacts with google (like many with an android phone do) and although every contact is assigned to a group, after i've synced successfully on my device, a new group on my phone exists holding all contacts i have on google. The group is called "not assigned" and does not contain really duplicates, because when i delete one contact from there it gets deleted from my contacts as well but the group "not assigned" does not exist on google contacts (web version) nor does the group show any contacts when i change the view to "show phone contacts only".
Again, every contact has a group and when i open a contact from "not assigned" it shows everything right, even that the contact is connected to google.
I've tried the usual stuff: delete all contacts, re-import, delete google account, deleting cache of the service, deleting memory of the service, re-sync etc.
The only thing i haven't tried ist factory reset but i guess it won't change anything.
Is anybody experiencing the same problem? Or does anybody have an idea i haven't tried yet?
Besides existing on my phone it does not cause any problems, but you know ocd :laugh: ... i like to keep things tidy!
Any input is appreciated!
Thx,
Dan

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