Question Reference #<DELETED>
Subject: Products And Services.T-MobileInternet
Topic: Products and Services
T-Mobile Internet
Submitted: 09/14/2004 10:32 PM
Last Updated: 09/18/2004 10:21 PM
Status: Updated
Discussion Thread
Customer 09/18/2004 10:21 PM
Saturday night, still broken. Surely there is something you can do to
help me with this problem? I "should" receive a confirmation message
that my email configured correctly, but of course I don't. Is there
anyone there who can walk over to whatever server is causing the
problem, reboot it, and see if that fixes it? I am starting to wonder if
I made the right choice to use T-Mobile. I guess I'm stuck with you for
the rest of my service agreement, but I can tell you this isn't going to
be a happy relationship if this issue isn't fixed in some way.
If you can't figure out how to fix the problem with your server, could
you AT LEAST ask your network people to unblock port 25 so I can use a
different SMTP server for outgoing mail? Then at least I'm getting some
fraction of the service I'm paying for. Right now the email portion of
your service is useless.
WHO DO I NEED TO TALK TO FOR THIS TO BE ADDRESSED? Your phone reps keep
saying I "get more" with t-mobile, but all I'm getting more of right now
is frustration and unresponsiveness.
Customer 09/16/2004 01:56 PM
Getting desperate, I tried configuring email from a different computer
running a different windows version and downloaded the SMC client, your
server was still unable to detect that the client was running.
Please, I would like some kind of idea as to how to fix this, it's
important that I am able to get my mail when I am away from the office,
I have a trip coming up this weekend and now there is no way to access
my email remotely! please?
Customer 09/16/2004 10:37 AM
when I double click on the smc client icon in the systray and click
'ok' it makes an error message that says "tmpwpcli.exe has generated
errors and will be closed by windows. You will need to restart the
program". But there is nothing in the event log about it.
Customer 09/16/2004 09:55 AM
Still trying to configure email. I uninstalled the SMC, logged into My-
Tmobile, went to the email setup, downloaded the SMC client, clicked
next and I still get the error "Error communicating with teh SMC client.
Please ensure client is downloaded to your PC and is running properly."
So there is something still wrong, how do I fix it please?
Customer 09/15/2004 07:35 PM
Tried that, also called support and after being escalated the technical
person said your server seems to be having a problem. Still down as of
6:30 pm Pacific time on Wednesday. Hope you can fix this soon as I'll
need to be able to access email when I'm out of the office. Ticket #
321762
Response (Andrea A.) 09/15/2004 04:22 PM
Dear Customer,
Thank you for taking the time to contact T-Mobile. Here are the step-by-
step instructions on how to configure your email on T-Mobile.com.
1) Log into your T-Mobile.com account from a pc
2) Click the "My Email" link
3) Click the =3FSetup" link
4) Click the "Add New Mailbox" Link
5) Enter the email address and password associated with the email
account you wish to access.
6) Click "next"
7) Enter any additional information required then click "next"
8) You should receive a confirmation message stating your email account
was configured successfully. Please keep in mind that you can only
configure pop3, IMAP, Outlook, or corporate email (Only using T-Zones
Pro). You cannot configure mailboxes such as Hotmail or AOL email
accounts. If you have any other comments, questions or concerns, please
feel free to contact us at anytime.
Thank you for choosing T-Mobile
Sincerely,
T-Mobile USA, Inc.
Andrea
Technical Services
Customer 09/14/2004 10:32 PM
Tmobile secure email connector says the mail server it is configured to
contact does not appear to be a valid mail server.When I log into the T-
Mobile web site and click"My email"I go to a blank page and nothing
happens.When I try to retrieve mail from my PocketPC Phone, I get an
error saying"mail cannot be downloaded".I also received an SMS this
afternoon that my mail account had to be fixed somehow but the message
was cut off and I was unable to find out what was neededWhat am I doing
wrong this time???
Hi everybody,
I did just purchased a Galaxy S2 I9100... A month ago or so.
And I can remember me to have sign up to a Samsung Account, as asked when I first started the device or maybe as I tried SamsungApp.
But I forgot my Password and I don't remember it asked me for a username...
And I didn't get any email as confirmation or so... !!! And that really weird... I find.
I have my phone, my email adress, and every thing, but just this username is missing and this damn password... I even still know the date on which I registered !!!
I though they would be some recover password functionnality somewhere...
But firstly I wasn't able to find any mention of a Samsung Account on my phone, except in the "Accout and Sync" part of the settings, which doesn't help me much as it does just confirmed that I once created a Samsung account
So, did you know some workaround to get my username back ? or maybe where I can find a password recovery function ?
I tried it with this homepage : innovator.samsungmobile.com but it just said me that my "email adress was already in the system" and that if I wanna get my password back, I need to give my username...
So what could I possibly do ?
I would be pleased to be able to log somewhere directly from my phone, as this account is actually registered in the phone... Somewhere where I could see my username would be the best...
And please don't say me "erease your samsung account and create a new one" because I don't want to be registered anywhere without having access to my profile with this email address !!! It's important for me to have control over this one...
And could also somebody explains me why we need such an account ???
Sorry for my bad english, I'm a French-speaking personne.
Username = the e-mail address, as far as i know.
I believe you got the confirmation mail in your gmail inbox. Go ahead and check that
Sent from my GT-I9100 using XDA App
Well, I'm sure it's not the case : I have double checked and I didn't get any email at all !!! That's unbelivable, but it's maybe gone to the spam, and as I didn't checked it for a month at least, it must have been deleted... Anyway, nothing samsung's related, either in my gmail inbox, nor in the spam...
Any other tips ?
PS : username must be between 4 and 12 char... and my email adresse is bigger as that ^^' I've try it, cutting the 13,14 and 15th char, but it didn't work
Strange, if i wanna log into Samsung Apps it definetely says e-mail and password, nothing about a username. Don't know what username you are talking about Try logging in from your pc and see for yourself: http://www.samsungapps.com/
OMG, I'm really silly ! I did obviously give a false birthday to samsung, ( because I don't like to give any information about me to anyone...) But I did it in such an hurry, wanting to use my phone, that I forgot which false birthday I gave... And I didn't give the same as I normally do...I'm cursed, no way to explain how I was able firstly to forget my password and now the birthday I gave... well, I was certainly too happy top get my phone, I did everything in a hurry and forgot it directly, first timer it happen to me. well I guess I don't really need to have those login as my phone has it in its memory and if I do a reset or flash some new rom, I well still be able to create a new account...but it's quite disturbing, I find : I know I have an account, my phone is linked with it, but I'm unable to access my account xD
Btw, it has been little over one hour that I began surfing on the web using my phone through my wifi network and it's (the phone)now under 35% of remaining battery and the back it's really really hot... It's abnormal, isn't it ?
Here I am asking this same old question again on yet another Android phone. Maybe I should just take a hint and get a phone with real exchange support yeah?
I have a Droid RAZR MAXX , about 30 minutes old.
Anyhow, apparently NO ONE uses exchange or I'm the ONLY ONE with this issue.
Press Settings
Press Accounts
Press Add Account
Press Corporate Sync
...
.....
What the **** am I supposed to do with just "Email" and "Password?"
Where am I supposed to enter my domain, my server, and the other options that go along with exchange?
Who approved this? This is even less usefull than just activesync, it doesn't work at all.
Anyone use exchange or understand where the mystery settings are?
**UPDATE** I THINK, I just lost about 80 IQ points when I found this. This could possibly be the saddest fail in exchange history..
https://motorola-enterprise.custhel...roid-razr-maxx-corporate-sync-email-settings?
Don't feel bad. I just returned a Galaxy Nexus because I was unable to get my Exchange account working. I figured out how to get all the info into the corporate sync settings and got excited when it said it worked. Alas, it refused to actually get any mail or sync any folders.
So I downloaded Touchdown. I was unable to even get that working with my Nexus. With the Maxx I still wasn't able to get it working with Activesync, but at least I can get it working with polling. I hate the idea of paying an extra $20 for Touchdown, but in the end I think it's probably worth it.
Wow. I knew the workaround, but had no idea they'd actually make that official. That's hilariously unprofessional. All the same, points to them for putting it up there when they knew people were having problems..
Sent from my XT910 using xda premium
Well.. So much for moto blur..
Sent from my XT910
What the heck are you complaining about? Just enter the email and password and it will try to configure on the basis of that. If it is not able to do that it will ask for the server and other info.
Szadzik said:
What the heck are you complaining about? Just enter the email and password and it will try to configure on the basis of that. If it is not able to do that it will ask for the server and other info.
Click to expand...
Click to collapse
Except when it doesn't, and just says it is unable to connect, offering no option to enter the server name. Have a look at the linked knowledgebase article.
Sent from my XT910 using xda premium
What is the section "Server settings" in Account settings for then? I am using the Exchange server on my RAZR from the first day I bought it. The corporate mail is excellent a reliable.
I set up the name of the server and login including domain name and password. The last option is proxy. That is all you need.
Wow... wish I'd known this before purchasing Enhanced Email. It's a nice program, but the only reason I needed it was because the stock mail program wouldn't let me set up my exchange email after the first OTA update from VZW.
Live and learn.
For some reason on the Maxx when you go into Corporate Account/Sync, there only 2 options
Email Address
Password
No other options are available. Menu button does nothing. Period. It wasn't until I stumbled upon the dumbest feature ever that I knew to use any current account that I have access to (NON EXCHANGE ONLY , i.e. YAHOO, HOTMAIL, GMAIL,) in order to get those options (Domain, server, etc, ) to appear so I could edit it.
Ludacris..
Some accounts work straight off the bat, others won't. Assume it's exchange version and server implementation to blame. The problem does exist, as evident by the Moto knowledgebase link in the OP, so he posts claiming people who can't set exchange up are missing something are, well, missing something themselves.
Sent from my XT910 using xda premium
onslaught86 said:
Some accounts work straight off the bat, others won't. Assume it's exchange version and server implementation to blame. The problem does exist, as evident by the Moto knowledgebase link in the OP, so he posts claiming people who can't set exchange up are missing something are, well, missing something themselves.
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
On what planet does it make any sense to to input a yahoo.com email address and password to trigger server setup, domain etc, for an exchange server? Just to make those options visible?
I could never, even on accident could do a worse job in designing this software. And I'm an idiot.
Corporate Email Autodiscover
I would suspect that the reason you're only prompted for the email address and password is that newer versions of Exchange can work with autodiscover, if properly configured. That's why when you set up an account in Outlook 2010, it asks for your email address and password to begin with. It goes out and looks for the information from DNS for your domain, and automatically gets the mail server information.
My RAZR works fine??? what's your deal
Hey i just opened a Droid RAZR MAXX and turned it on and set up my gmail account then set up my exchange 2007 account.
Here's how( maybe your doing it wrong):
- First Unlock the device's screen.
- Press home key as many times as you want, but more than 0.
- Press the settings button. Looks like 3 little lines on top of each other. It is just to the left of the little house button.
- Select Settings by touching the gear icon. - bottom left.
- Scroll down to accounts and press it. (accounts that is)
- At the very bottom touch the words "Add account"
- Now touch the little blue stamp icon that has the words Corporate Sync under it
- Enter your microsoft exchange account email address in the box that is for Email address:
- Enter your password in the box that is for Password.
- Click next on the bottom right of the screen.
Now your droid will try to connect to your companies exchange server.
If it cant it will allow you to put in server and domain information.
You have to be patient, it could be 30 whole seconds or so before it prompts you.
- Enter your companies domain name in the domain box.
- Enter your microsoft user account information in the name and password boxes.
- Enter the name of your mail server w/ the domain name at the end ie. mail.yourDomain.com
- click Next.
If you have your information correct it will work. Else check w/ your admins. If you are your admin... try again.
Ya i have been using exchange for several years with moto android phones with no connection issues. My Razr has worked fine, like stated in post im running exchange 2003 which does not offer auto config for phones, you might be running a newer version of exchange which does have auto config setup but not setup right? If your running exchange 2007 or up make sure the auto config settings on server are right because if there wrong it will fill in the wrong info and not let you enter your own server info.
Sorry to dig up this old thread, but everyone seems to be so hard core about searching for solutions before posting new threads. So I guess, better to dig up an old one.
I am having a variant of this problem. I am setting up Office365 for my company as a replacement for onsite Exchange2007. I set up a new domain just to have something to play with in test/dev. The domain I'm using is set up for the Autodiscover that a few people alluded to above, just requires a few new DNS records. It worked perfect on my Xperia Play with Android 2.3.3 that I had prior to the Razr. I just put my email and password in and boom it configured. Not so with the Razr, I don't know if this due to the Razr not using the stock Android email application or just the difference between 2.3.3. and 2.3.6.
I found this thread on the Office365 support site:
http://community.office365.com/en-us/f/160/p/25689/118705.aspx
While *I* can make that work, being an admin and all, I think it's probably way too confusing for our end users. I can imagine a greatly increased support volume should we have to go down that path with IMAP servers. Or using the Motorola method in the link closer to the top the thread, which would probably work fine for connection to the onsite Exchange server, but is more dicey on Office365 since there is no "server name" per se.
I can't imagine that this issue is going to go away. A lot of companies are moving to cloud email and Office365 is a popular choice.
---------- Post added at 04:51 PM ---------- Previous post was at 04:02 PM ----------
OK, I was able to get it working.
First, I logged into my Office365 account with a web browser, going to my inbox and then in the upper right hand corner hitting the question mark and then from the drop down menu choosing About. This is described in the link I put in my last post.
Then I went to log in using the Corporate Sync. It failed and then came back and asked me for the server name and domain. For the server information I put in the information from the Host Address field on the box that popped up from the Help-About box in the last step,
listed as: Host address: https://*********.outlook.com/owa but leaving out the OWA on the end. I left the Domain blank and entered my email account as the username, and re-entered the password (Important-it was failing before I re-entered the password.). Then it worked, came back and asked me to set a screen lock code. Yay!
Hope maybe this helps someone else.
As long as this thread was dug up (thank you BTW), I thought it important to update my situation from what I had in the 2nd post.
It turns out there was an Active Directory (AD) configuration error on my account. I figured this out by looking at the log from attempts to connect using Activesync. This lead me to the Touchdown support website which then linked to another website. Basically my account didn't have permission to create devices.
Fortunately I have a good relationship with the AD admins. I was able to configure email on my device without issue using another users credentials. This told me it should work with my accounts. So I sat down with the AD admin and we compared permissions on the 2 accounts till we eventually found the differences.
Once my account was fixed I was able to get Activesync working using Touchdown. Unfortunately I couldn't get Auto Discover to work, but manual setup worked fine. Then I set up my account using both the built-in email client and Enhanced Mail (bought it for 10 cents during Google sale). It worked fine on all 3. Even download Moxier. Turned out, of all the options, I liked the interface and options most using Touchdown so I stuck with that.
Motor's corporate email client makes one assumption I wish they would not make. They assume your Exchange administrator has properly setup autodiscovery. If autodiscovery is properly configured (that requires a proper autodiscover.domain.com address) all you need is your email address and password and everything will work. This is a really bad assumption as most people who set this stuff up are idiots.
That said, after a failure to use autodiscover the client should eventually fail to a manual setup screen for server name, domain login etc.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
wingdo said:
Motor's corporate email client makes one assumption I wish they would not make. They assume your Exchange administrator has properly setup autodiscovery. If autodiscovery is properly configured (that requires a proper autodiscover.domain.com address) all you need is your email address and password and everything will work. This is a really bad assumption as most people who set this stuff up are idiots.
That said, after a failure to use autodiscover the client should eventually fail to a manual setup screen for server name, domain login etc.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
I do have autodiscovery properly set up for my Office365 domain, it's no longer optional. Not even your Outlook client will connect to Office365 Exchange without autodiscovery working. As I mentioned before, there's not a server name in the traditional sense. Obviously, you can find A server name in the help-->about information when you are logged into the OWA version of Office365, but you couldn't drop that server name into a traditional Outlook setup and have it work.
My domain autodiscover works with other phones. In fact I just added a Windows Phone7 device to it last night and all I had to do was enter the email address and password. I pulled my Xperia Play out of a drawer last night and put it on the charger. It's been factory wiped and I'm going to run through the setup for my Office365 domain on it again. I just got busy doing other things last night like working out and watching the basketball game
Work Around for adding Corp Sync Account without using Touchdown
i had this problem when i went to create a Corp Sync account and did not see a place to type in the Server name ....there is a "work around" for adding a Corporate Email account without using Touchdown... type in your gmail account information let the app verify the account... once it is verified you can go back and modify the account ... you "should" see a box to type in webmail.ihostexchange.net...
Wow my iq dropped by reading this noob thread. Just open the email app click add account select other enter your email and password then press manual setup enter your domain and server your good to go it automatically syncs contacts and calendar.
Sent from my DROID RAZR using xda premium
First of all give pressure on your brain
& try to remember have you ever
accessed your GMAIL account or
Playstore on your Android mobile
phone? If no then probably this
process not gonna work for you still
give a try. But if yes then congo you
can find IMEI number of your lost
android phone.
In this guide we will try to find IMEI
number from the Google Server. You
may or you might like to know that
how your IMEI number get stored on
google server. So here it is >
whenever you open gmail a/c or open
playstore on an Android phone all your
phone data automatically get synced &
stored in google server.
Process…
1) Open google server dashboard
2) Now think which email ID you
have used to access gmail a/c
previously, entered that a/c ID &
password to sign in google
dashboard.
3) Now scroll down untill you see
the Android logo.
4) Now click on that Android Logo
& it will show all the synced
Android device with that Gmail ID
.
5) Now find your lost device :
If you liked this article on how to find
IMEI number of lost android phone with
google server then you please share
it. And of course hit Thanks.
Just put dashboard after "Google dot Com/" for login inti dashboard
I can't put any outside link here so explaining in freaking way sorry!
Excellent! Always good to know! Thanks
---------- Post added at 04:08 PM ---------- Previous post was at 04:05 PM ----------
Wow! It lists all my android phones and their IMEI's!
Wicked :good:
Thank you For your valuable feedback.
Hi Guys
Newbie here
I have a problem which i was hoping someone here could help. I have a GalaxyTab 10.1 and use it for work, presentation etc. I have a website which I use for some of my project management, and since I haven't used it for about 4 month, I actually forgot what the password is. I could retrieve it by using forgot password via email, but the old email address I stored in there no longer exist. I contacted the webhost (not much of a help) and they said it's privacy, unless email working, they can't do much.
Now whenever I visit the website, the username and password field is actually automatically filled up. password is in ********, when i click log in, it says you have to repeat the password again, which is where i get stuck.
Someone mentioned that there is an app which i can browse through all the password saved in the web explore and that might solve my problem.
Any suggestions?
Thanks guy, appreciated heaps!!