Caller Display problems - MDA, XDA, 1010 General

When I first got my xda many months ago, whenever someone called me I would get their number displayed before I pick up. Now it just says "Unknown" and no number. This is an intermittent problem. Occassionally it works, most of the time it doesn't. I have tested this from many phones.
Has anyone else experienced this problem and what can I do about it?
Thanks in advance
Stephen
PS I am using Special edition rom 1.1 and my SP is O2 :?

If it's the same problem with other XDAs or mobiles, then it's related to your SIM or your service provider network. Call them and ask about the service CNIR (Caller Number Identification Restriction). It's a GSM network parameter for each SIM. I believe that some one has activated this service on your SIM by mistake.

Does that cause a intermittent problem? I thought it would either show caller display or not, not a bit of both or am I wrong?
Cheers
Stephen

If it's that intermittent, check in different locations ... sometimes it's a location based problem ... as a good practice, replace the SIM in all cases.

Related

Can SMS Message Centre numbers be manually added

I have got my SMS message centre number from my network provider and now want to be able to enter the info into my XDA. I cannot do it automatically by 'Get Voicemail & SMS settings' in Phone as it keeps returning an error.
What I want to know is, is there any way or any software that will allow me to be able to manually enter my networks SMS message centre number into my unit.
Any help would be MUCH appreciated.
Jollster
Can you be more specific with the type of error message you receive?
Go to Start->Inbox. Take Tools->Options and touch and hold on SMS. Lo and behold, the Message Centre(er) number.
The error message I am getting is 'Network Error - Unable to read setting from the network'.
In response to your post "Auldg" I did that and entered in the Message Centre Number for 3 (my network provider) and pressed OK. My understanding is that this would have saved the number. Trying to send a text didn't work and I still got the error message "The sim card is invalid. Please contact your service provider for a new sim".
I know there is nothing worng with the sim as it works fine the phone supplied by 3. I have tried 02's message centre number following a conversation with them and this resulted in a failed SMS send as well. I know it is not the XDA as this sends txts using an old T-mobile sim.
When I looked at the SMS centre number again after entering two different numbers neither of them were there. Trying to select a network doesnt give 3 as an available network.
Does the XDA store the SMS centre number in the SIM card or the phone. If its the phone is there a way to hard code my sms centre number into it?? This is driving me mad as I can do everything else with my 3 sim as normal just not send texts
This '3' network, what is it? Is it a GSM provider or a 3G Networks Provider?
Ah "3" !
Are you in the UK on 3? This is a new GSM/UTMS network and I wonder if the SIM card has new fancy stuff on it the the XDA doesn't know how to handle. You are clearly a VERY early adopter, bless you.
I didn't have to enter my MC number (or Voice Mail number) when using my XDA on Orange so these must be picked up from the SIM. Maybe the 3 sim holds these details in a different place from the rest of the networks?
One for the xda-developers firmware gurus to take a look at I think.
And so can one of the XDA-Developer firmware gurus shed any light on this matter???
I didn't really switch for the new technology that 3 offers, quite the opposite in fact as I din't really need to use it. The reason being was the deal on free mins they offered, but that's by the by. I can still use the 3 sim in my XDA and make / receive calls using the 02 network (this is what it uses if it cannot pick up the 3 network) and also receive texts. Just not send them.
Can any development guru's PLEASE shed any light as to this situation and may be even be able to offer a solution. If its even only that its something that can be addressed in an upcoming firmware ROM.
Some divine inspiration from the gods would be hugely appreciated.
So, let me make sure I am getting this right. You currently have no way to set your SMS service center number in the device, and if you do using the normal options the number does not stick?
OK that said you can do a registry hack telling the reg to override the SIM and use "# you choose" number. See my thread towards the bottom on how to novice level write a reg key http://www.xda-developers.com/forum/viewtopic.php?t=1660
I haven't yet looked up where the reg key for SMS service center number is but I’m going to guess it is located right above or below the location specified in the thread.
I'm just going to guess but I don't think forcing your machine to use a SMS service center number from the device end rather than the SIM end is going to solve your can receive but not send problem. Given the service center, number is what is used to send your SMS. If your device is not reading it from the SIM and you are hand putting it in and it's not sticking this sounds like SIM network problem not device problem, could be wrong though:? Let me know overriding the SIM works. Can you use that service center number to send SMS on other Mobile Terminals (handsets/cell phone) Does a regular cell phone see the SMS service center number from the SIM? If the software set the XDA uses to talk to the GSM network is failing, but works talking to other GSM networks...sounds like a service provider protocol or provisioning problem (the way they have their GSM network set up i.e. do they have their own towers or are they ridding on someone else’s footprint but have or do not have their own switches etc.)
You might also try un-checking or checking the use Unicode option under accounts SMS in Inbox, but this should really make no difference as this is only when necessary protocol anyways, but who knows. I still think it's on your service provider’s end/SIM. The XDA just talks to the network using GSM "Standard" agreed upon protocols for GSM. Now the provider can do whatever they like. These are just suggested standards so problems (maybe) like this from occurring. Anyway, let me know if this makes any difference. Always learning :lol:
Cheers,
E.
You have hit the nail on the head exactly. When I try to enter the number manually it does indeed not stick. I have tried the sim in the original phone that it came with and it works as per normal. All the functionality is there.
The network I am on in the UK is a new network that is giving the 3G technology but this is only being rolled out and is not nationwide. They do piggyback onto another providers network (namely 02) when you are not in a 3G area so that you are always able to make voice calls / send tetxs.
I have no idea as to whether they have there own switches etc as its like trying to get blood out of a stone when talking to there customer services.
I have looked at the thread about editing / creating registry keys and did look at the key that you mentioned. Above the vmail key is an SMS key but opening it led onto all sorts of other fields and protocols which threw me. I am not sure which of these (if any) would be the correct one to start entering SMS Message Centre numbers into or what I would need to hard code it as a new registry key.
To this end I cannot see if hard coding it to make it stick works or not. Can you shed any light as to this??? Would be much appreciated if you could.
With thanks
IanJ
I'm going to see if I can get my XDA to overide the SIM SMSC, I'll post success or
many thanks for your help

[Q] TG01 on Fido

So I have the TG01 and I have tried multiple roms with multiple radios and I have the following issues that I have yet to find solutions to.
My caller id is intermittent it doesn't always work but with my previous phone I had no issue.
Also my SMS timestamp is 4 hours behinda and I have tried every .cab out there.
I am wondering if there are any other Canadians out there using these phones and perhaps not having these issues can shed some light on what their setup is.
Regards,
After testing FFBOY'S TG01 WM6.1 21057+Manila2016 i have found that all my issues were solved however i wonder why i cant achieve this on 6.5.
I found out it has nothing to do with radio or wm version but it had to do with the fact when roaming on at&t it works fine but when on fido it isnt as consistant so I shall call Fido to have my caller id fixed hopefully.
I have the same issue with my fido mobile phone. A short call from any representative can easily fix this or before that try to check your settings and update your dates and time else call the representative or visit any offical store nearest you.
so you have yours fixed?
i already called and they said since its not a fido phone they can not do anything and this is an issue apparently that affects alot of users...

[Q] Calls, numbers and long distance operators

Hello,
Just got my HTC Ultimate (Brazil's for Titan) and I'm experiencing some problems while dialing and returning calls...
For the details below I'll use a number (9999-8888) from Brazil (country code 55), with 31 as area code.
I store my numbers in international format (+55 31 9999-8888, for the number above) and Vivo (my mobile carrier) sends incoming calls identified as 03199998888 (same number).
I can't call none of them, as I need to dial (according to Brazil's standards) a number in the following format:
0 15 31 9999-8888
The leading ZERO identifies a long distance call, the following "15" tells them to use a especific long distance provider, 31 is the area code and the rest is the number.
In android I've used several apps to do this "translation" in real time, while calling, like "Operadora DDD", "Profiler" or Right Number...
Is there anything like this in Windows Phone 7?
I've checked the "International calling assist" thing too...
I believe it's good to match incoming calls with different number patterns from my contacts.
In fact, no matter where it's on or off, my phone matches 03199998888 for "+55 31 9999-8888", so I believe it would deal with more strange patterns...
While receive a call and match a contact is OK, calling is still a challenge...
Anyone with tips?
Hi, rgmarques. I'm from Brazil too. I have the same problem. Send email to [email protected].
Thanks
Antonio Marques
Hi guys, i'm a former owned of a HD7 and now I own a Ultimate too.
All my contacts use the pattern: +5511XXXXXXXX, for São Paulo as an example. All working now.
The fallowing patterns also works: 011XXXXXXXX, 0YY11XXXXXXXXX
As an example, if you use a TIM SIM, the match option when someone calls you will not work, at least never worked on any imported device I own previously. This is because when your recieve a local call, TIM does no put the DDD before the number! This is done nice by Vivo.
Please, don't keep information on your email, share it with forum. Since the Titan is a brand new device here in Brazil, more people will come to find solutions for their problems.
[]'s
Cris
---------- Post added at 09:50 PM ---------- Previous post was at 09:30 PM ----------
Try this: Go to Settings and then choose SIM application.
Click on "show application", click on "Facilidades" and then "Vivo DDD". Activate it.
Give feedback please.
[]'s
Cris
Well, seems like my SIM card doesn't have a "facilidades" option...
Here in minas Gerais, we've moved from Telemig Celular to Vivo 1,5 years ago and some stuff hasn't changed completely yet... SIM apps seems to be the case...
I've seen different behaviors in incoming calls matching on my Motorola Milestone,depending on the ROM I used. Never tried different carriers, as it was never an option. But I believe they might send different numbers as originator of the call, resulting in different results.
But my problem relates to originating a call...
Vivo won't let me call +5511XXXXYYYY... I need to call 01511XXXXYYYY...
Well, while no alternative solutions come up, I've changed my contact numbers to match our (Brazilian) pattern... Regular expressions made this reasonable while nothing else shows up... If anyone needs any specific help with the process, just let me know...
I'll keep looking and will report here if i find anything useful...
Thanks.
rgmarques said:
Well, seems like my SIM card doesn't have a "facilidades" option...
Here in minas Gerais, we've moved from Telemig Celular to Vivo 1,5 years ago and some stuff hasn't changed completely yet... SIM apps seems to be the case...
I've seen different behaviors in incoming calls matching on my Motorola Milestone,depending on the ROM I used. Never tried different carriers, as it was never an option. But I believe they might send different numbers as originator of the call, resulting in different results.
Well, while no alternative solutions come up, I've changed my contact numbers to match our (Brazilian) pattern... Regular expressions made this reasonable while nothing else shows up... If anyone needs any specific help with the process, just let me know...
I'll keep looking and will report here if i find anything useful...
Thanks.
Click to expand...
Click to collapse
Call VIVO and ask them to enable this for you. Or, if your have an old Nokia, try you SIM on it and see if the option appears there for you.
But can be different SIMs for each State.
When you DIAL without the DDD Operator, nor the AREA, does it completes the call? If not, this is the problem and this service from VIVO will 'add' the DDD Operator when you do a long distance call.
[]'s
Pimentel
Hi Cris,
I have a Titan with Tim, and I save the contacts with 04121XXXX-XXXX, so when I receive a call from my contacts I don't see the contact's photo or name, only the tel number XXXX-XXXX without area code. But when I save the number like XXXX-XXXX without area code and Tim code, the photo appears on screen.
I had a Htc Diamond with Tim and photos appears well.
Antonio
cpimentel said:
Call VIVO and ask them to enable this for you. Or, if your have an old Nokia, try you SIM on it and see if the option appears there for you.
But can be different SIMs for each State.
When you DIAL without the DDD Operator, nor the AREA, does it completes the call? If not, this is the problem and this service from VIVO will 'add' the DDD Operator when you do a long distance call.
[]'s
Pimentel
Click to expand...
Click to collapse
Well,
I used to save my contacts in the international format, +55 31 9999-8888.
With that, I'll need a transformation instead of a simple addition of the carrier code...
If I call 03199998888, the call completes when it's a local one. If it's a true long distance call, it will fail, requiring me to explicitly inform the carrier code.
Well, I will try to check if Vivo has any hint for me.
I'll call them tomorrow.
Thanks again.

[Q] Sony Xperia U no signal

Hi, my Xperia U can't make calls at all, it can find available mobile networks but can't connect.
I'm in the UK and the phone is on the Orange network.
I don't know if it's a software or hardware problem, I have tried flashing ICS, and earlier versions of GB but that hasn't fixed it.
With ICS I get this message "Phone not allowed mm#6"
Has anyone else had this problem, did you find a fix?
Thanks
Garry
You may want to check whether your IMEI buy typing in your call app: *#06#
Compare the IMEI with the one printed below your battery. If it differs you may have overwritten your IMEI with a one blocked by your operator.
Sent from my ST25i using xda app-developers app
IMEI numbers match
I've checked the IMEI numbers as you described and they match.
Does anyone have an idea on if this can be fixed?
Solved
Phoned Orange, they had blocked the phone due to debit card expiring and different card being used to top up.
Orange did not contact me in any way to inform me that the phone had been blocked.

[Q] WiFi Calling Problem T-Mobile HTC One

Is this working for anyone? I get the following error:
Wi-Fi Calling Error
Error: ER06 "SIM Not Ready"
I've tried 3 wifi networks, same error. And, I've tried removing the SIM card and had the SIM replaced at a T-Mobile store.
Also -- not sure if related -- but under About-->Phone Identity, the Phone number is shown as Unknown. Strangely, it did show my number until I called tech support to resolve the WiFi Calling issue (unsuccessful after tier 1 and tier 2 support and an in-store visit) but after the first guy tinkered a bit my phone number stopped showing up. If you call my number, though, it does ring. Very strange.
FYI, this is a new account activation, not an upgrade.
This is an important feature due to lack of cell signal at various places I frequent.
The current status with tech support is "we'll call you back in 2 hours" (it's been 3) because it might take that long for our changes to propagate.
:crying:
Thanks for any tips.
dinamael said:
Is this working for anyone? I get the following error:
Wi-Fi Calling Error
Error: ER06 "SIM Not Ready"
I've tried 3 wifi networks, same error. And, I've tried removing the SIM card and had the SIM replaced at a T-Mobile store.
Also -- not sure if related -- but under About-->Phone Identity, the Phone number is shown as Unknown. Strangely, it did show my number until I called tech support to resolve the WiFi Calling issue (unsuccessful after tier 1 and tier 2 support and an in-store visit) but after the first guy tinkered a bit my phone number stopped showing up. If you call my number, though, it does ring. Very strange.
FYI, this is a new account activation, not an upgrade.
This is an important feature due to lack of cell signal at various places I frequent.
The current status with tech support is "we'll call you back in 2 hours" (it's been 3) because it might take that long for our changes to propagate.
:crying:
Thanks for any tips.
Click to expand...
Click to collapse
I had that same issue, I was an upgrade customer. I called in and they had to activate my SIM. I gave them my SIM number and about 10 minutes I could access Visual Voicemail and make Wi-Fi calls.
arsalann24 said:
I had that same issue, I was an upgrade customer. I called in and they had to activate my SIM. I gave them my SIM number and about 10 minutes I could access Visual Voicemail and make Wi-Fi calls.
Click to expand...
Click to collapse
Thanks for the response. My issue magically resolved itself after I completed registration on tmobile.com. No idea if they're related or not but seems like a strange coincidence. Anyway, all working now.
Cheers.
I had to update my 911 address for it to work
Sent from my HTC One using Tapatalk 2
Thanks for any tips.
Actually i had the same problem. I logged into my account and I turned it on in the services menu. Still didnt work. I also all the numerous tips and even called support and still nothing. After about an hour or 2 it just started working. BTW i just opened an acct with tmobile so i dunno if it that makes a difference or not.
You have to set you 911 location.otherwise when your on wifi calling it won't know where to send emergency services to you. I just followed the steps to input my address and after that it worked fine.
Sent from my HTC One using Tapatalk 2
I first had to call support and it turns out they didn't have data on my line ( new account) and than i had to set my 911 address. It than worked just fine. It works great IMO.

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