Hi again!
Ok, my situation is a bit confusing:
I had a cool Toshiba e310 a year ago. It works fine and connecting to my PC using USB was no problem.
Now I have this wonderful XDA and I was banned to connect it to my System to update some stupid things like SMS-Names !! (whatever)
Windows says: "Ah! Nice an USB device.... [I have Active Sync installed] what about searching for nice drivers... Well cannot find one, so... lets deactivate it...." ??
???
ah-ha.. k. I would say: "Nice to have a good and new hot-PNP device." I really like the XDA but XP is everything but intelligent!
How can I fix this problem? Active Sync tries to find the device but says that there was no connected device. Please check calbel.
Ok, I pulled the cable off and... tada: windows-sound-signal
Pushed it back... tada: Windows says device found... but: No active sync. no connection, no data transfer.
Do anyone have a little driver for me? I have ever handbook, every CDROM and ... well you know what within the original package.
with regards
McNugget
Try updating activesync or removing and then reinstalling if you have the latest version.
Also try a soft reset if you haven't already.
HTH
This problem haunts me, I need to soft resent almost every time.
I'll try that!
ActiveSync should detect the device but I will search for a newer version anyways...
I'll report the results later this day
McNugget
My ActiveSync was too old
It works now!!
Thanks!
Had a similar problem, so switched from using front USB port to back one, and it worked.
Still the same problem if i use the front one.
Not a prob though.
Front usb works with everything else aswell, just strikes me as a little strange... :?
Related
All,
My Hermes is able to charge via USB on the usb port of my pc, but the hermes is not seen by activesync. I tried soft aswell as hard reset, but nothing seems to cure the USB syncing....
Any suggestions?
Cheers
You may check in your desktop PC if ActiveSync got "Allow USB connections" checked. It's in File -> Communications.
VivaErBetis said:
You may check in your desktop PC if ActiveSync got "Allow USB connections" checked. It's in File -> Communications.
Click to expand...
Click to collapse
Allready did that, it is checked, it happens with both my Laptop and my Desktop....
hellejoep said:
Allready did that, it is checked, it happens with both my Laptop and my Desktop....
Click to expand...
Click to collapse
Oh, so it seems to be an Hermes problem (or maybe an USB cable problem)... If it's not solved with the hard Reset it may be an hardware issue . I hope that somebody can help you better.
active sync
did you by any chance did a backup restore?
i had once or twice the same problem.
if so try another time to restore it or else with an older backup
good luck
brooks.nl said:
did you by any chance did a backup restore?
i had once or twice the same problem.
if so try another time to restore it or else with an older backup
good luck
Click to expand...
Click to collapse
Nope, no backup resores.....
try going to Start>Settings>Connections "USB to PC" and either check or uncheck the box
Same problem happen to my friend's dopod last a few week. I found out that activesync application was gone. Why not try to check your program folder, whether activesync shortcut still there or valid.
So I decide to reflash the roms. After that everything back to normal.
I had the same problem, what i did was to uninstall Activesync, then Reboot, Re-install ActiveSync.
It work after that.
Cheers.
hellejoep said:
All,
My Hermes is able to charge via USB on the usb port of my pc, but the hermes is not seen by activesync. I tried soft aswell as hard reset, but nothing seems to cure the USB syncing....
Any suggestions?
Cheers
Click to expand...
Click to collapse
I've had this problem numerous times, but i think i stumbled upon a fix/workaround. Its seems lately within the past month my 8525 has been flawlessly connecting to activesync after i did a hard reset and installed the ext rom software manually, one by one. I left out all of the cingular custom crap, and its been good so far! Before this i used to all always get a dropped AS connection but it would still be charging, or my phone wouldnt sync upon the 1st connection, and i would have to unplug and plug again!
princeasi said:
I've had this problem numerous times, but i think i stumbled upon a fix/workaround. Its seems lately within the past month my 8525 has been flawlessly connecting to activesync after i did a hard reset and installed the ext rom software manually, one by one. I left out all of the cingular custom crap, and its been good so far! Before this i used to all always get a dropped AS connection but it would still be charging, or my phone wouldnt sync upon the 1st connection, and i would have to unplug and plug again!
Click to expand...
Click to collapse
I'm currently only syncing via bluetooth, works excellent!
I'll try the hard reset some other time.
But thanks anyway!
oh yeah, bluetooth syncing always worked for me as well!
Firewallsoftware stops ActiveSync
ActiveSync 4.1 and up is IP-based instead of the standard USB-protocol. Some Firewall-software block any IP-based communication. If you're affected update your firewall-rules to allow ActiveSync to pass.
I had this today - my T-Mobile MDA Vario II would not sync with either home or work pc. It just kept saying "usb device attatched to this computer has malfunctioned"
I phoned tmobile, who told me to take out the battery and that they would send a reset signal to my phone. I took the battery out, put it back in, powered up, got a txt from t-mobile to say the reset had happened, plugged the usb cable back in and it synced properly right away.
Might be worth calling your provider see if the same works for you?
Dear All,
after plug my startrek to usb activesync starts and identified it and the local network connected but after seconds it disconnect from the activesync.
i'd search all the net for a solution but not finding any.
mabey the drivers?
anybody could give me the drivers for the activesync 4.5 on starttrek
thanks alot
Maddening, I just went through the same thing. Drill down into Microsoft's site, there's some additional info on reconfiguring your usb port, it was just a button, on/off kind of thing so if it's X try Y and vice versa. That solved it for me, sorry I can't be more specific but I didn't write anything down. I did get the initial link from the activesync trouble shooter however.
in my case my firewall (zone labs) was the cause.
thanks alot for replay
i've went through all the microsofts' but nothing, it still connect and disconnect.
thier is somthing else.
the below site may help others have same problem.
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
http://www.microsoft.com/windowsmobile/help/activesync/troubleshoot.mspx
any new news because it's still disconnected?????
WindowsScorpion said:
any new news because it's still disconnected?????
Click to expand...
Click to collapse
Hi, extract the Reg file from this Zip and run it on your PC, n reboot. Had a similar problem on mine, and it worked
Ran into a problem. My ActiveSync wouldn't recognize my device. It's showing up within Device Manager but when I connect it no go.
ActiveSync knows something is being connected because it starts to do it's thing but then errors out and cannot establish a connection with my Athena.
Anyone else run into this problem?
I've uninstalled/reinstalled ActiveSync 4.2 AND 4.5. Checked to ensure that the services that ActiveSync depends on are running, etc.
Any help would be greatly appreciated.
ltxda said:
Ran into a problem. My ActiveSync wouldn't recognize my device. It's showing up within Device Manager but when I connect it no go.
ActiveSync knows something is being connected because it starts to do it's thing but then errors out and cannot establish a connection with my Athena.
Anyone else run into this problem?
I've uninstalled/reinstalled ActiveSync 4.2 AND 4.5. Checked to ensure that the services that ActiveSync depends on are running, etc.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
you are not running Windows Vista are you?
No. Running Windows XP Pro.
It was working a bit flakey at first. I had an HTC TyTN synching perfectly on ActiveSync 4.5. When I got my Advantage in, I hooked it up and it acted a bit weird but trying to hurry and get my phone up and running I avoided setting up the relationship so it was a "guest". I installed software onto my Advantage without a problem. Later, once I got my stuff migrated from TyTn to Advantage, I deleted all existing relationships in ActiveSync then tried to join the Advantage to it and it knows the phone is there but won't establish a profile with it. Did a repair on 4.5, didn't work. Uninstalled/reinstalled 4.5, didn't work. Uninstalled 4.5 and installed 4.2 (the version on the CD), didn't work. Researched ActiveSync and noticed that one of the dependent services was stopped...I activated this service, rebooted...didn't work. ActiveSync uses a TCP/IP port to listen on so I did "telnet 127.0.0.1 xxxx" where xxxx is the port and it's there listening, so requests can be accepted.
I'll probably try hard resetting my device this weekend if no one has any recommendations. Once I find the answer I'll post it here.
Possible causes are:
- Corrupt ActiveSync on laptop. An uninstall/reinstall should have resolved this unless the unlerlying OS files that ActiveSync utilizes are corrupt and those weren't repaired/replaced during the reinstall.
- Corrupt ActiveSync on phone. Can't be uninstalled/reinstalled to my knowledge without a hard reset so not much I can do.
- Maybe the GPRS monitor I installed caused a problem. I initially installed the one that came on the CD but had to remove it because it kept locking up the phone and slowing things down significantly.
Are you running BitDefender as your AV/Firewall? A recent update prevents ActiveSync from working correctly. see link:
http://forum.bitdefender.com/index.php?showtopic=109&pid=1044&st=0&#entry1044
soundguy said:
Are you running BitDefender as your AV/Firewall? A recent update prevents ActiveSync from working correctly. see link:
http://forum.bitdefender.com/index.php?showtopic=109&pid=1044&st=0&#entry1044
Click to expand...
Click to collapse
No. Not running either. I did a hard reset and it started working again. Then a few days later the same thing happened again. Not sure exactly what the problem is but since I already did a hard reset and the problem resurfaced, I'm going to have to do some debugging to figure out what the culprit is. Just hate wasting time going through a debug. :-/
Hi,
I am experiencing similar problems with my T-Mobile MDA Compact 3.
I recently re-installed my PC and installed 4.5 having previously used 4.2.
After a few days it stopped syncing. It still allowed you to view files on the phone from the PC and install programs, it just would not Sync.
I did a hard reset of the phone to night and it worked fine to begin with but now it appears to have stopped working again.
Does anyone have any ideas what is wrong. I am assuming that AS 4.5 is the problem here.
Regards
spangelsaregreat said:
Hi,
I am experiencing similar problems with my T-Mobile MDA Compact 3.
I recently re-installed my PC and installed 4.5 having previously used 4.2.
After a few days it stopped syncing. It still allowed you to view files on the phone from the PC and install programs, it just would not Sync.
I did a hard reset of the phone to night and it worked fine to begin with but now it appears to have stopped working again.
Does anyone have any ideas what is wrong. I am assuming that AS 4.5 is the problem here.
Regards
Click to expand...
Click to collapse
That is weird. After my initial hard reset, it happened again. I did another hard reset anyhow because I was trying out new programs and wanted it to be clean again. Not sure what was causing mine to stop functioning but when it did, I couldn't connect to the phone at all. I wouldn't browse nor synch, etc.
It has now definately stopped working.
Looks like I will have to hard reset the MDAC3 again and try from scratch using AS 4.2.
My only concern that without reinstalling my PC there may be some residual problem in the registry or elsewhere that the new installs are picking up.
I am about to try another trawl of the Internet to see if anyone else is experiencing these problems, and has a solution.
Regards
Hi,
....and we are back. I went back to Microsofts site and looked over all the various solutions for AS problems where you are connected but not syncing.
There is a suggestion that USB hubs can cause problems and that you should connect your phone directly to the PCs main USB ports. I had discounted that as it has always been connected to the USB port with no problems.
I have just tried it and it and it is now syncing fine again.
I am assuming that AS 4.2 coped with the hub okay or my reinstall of the PC had caused the problem.
I will now try some soft resets and re-boots of my PC to see if AS keeps working. Fingers crossed!!!
Regards
...and now we are back to square one.
I also tried unistalling Outlook 2007 and reinstalling 2002 and AS 4.2 but it did not even connect.
One thing I have also noticed is when you run the troubleshooter in AS it seems to think that their is not a copy of Outlook as it tells you to install Outlook 2000 or higher. This would explain the lack of syncing while the device appears connected in terms of being to explore it and install programs.
Tried a search on this on the Internet but did not find anything.
Looks like a full reinstall of the PC and a Hard Reset of the device is required.
Deep Joy, thanks Microsoft.
Regards
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Do you have Clean Notificatons installed or any other program that clears the notifications cache? I may have found one cause of the ActiveSync issue I was experiencing.
Hi,
Well I did the full install of both PC and phone and after one sync it started to play up again. I was about to through both out of the window when I began to realise that there was a slight issue on the phone itself.
I use SBSH Pocket Weather and I noticed that it did not seem to be updating weather and image automatically. I had imported settings from my previous setup. I reinstalled PW and set it up from scratch and hey presto Active Sync is working fine again.
I guess some form of problem must have migrated over in the PW settings.
Either that or it was just blind luck it worked.
Regards
ice_coffee said:
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Click to expand...
Click to collapse
Confirmed !
Had the same problem and solved it by removing the tag in the above mentioned icon.
Dieter
I also tried the USB to... setting but it didn't resolve my issue.
ice_coffee said:
START ---> Settings ---> Connections Tab ----> USB to PC icon !! have a play with that, it worked for me, when I was having the same problems as you !!
Click to expand...
Click to collapse
Just got my Advantage today! I love it so far, especially the A2DP!
Also had activesync problems: I could synchronise but I could not connect to the internet, only via USB!
Now it is working with AS 4.2 and above box unchecked!
With AS 4.5 -which I also tried- I could not connect to internet with above box checked & unchecked !!!
Cheers,
Ronald
ronald2oo2 said:
Just got my Advantage today! I love it so far, especially the A2DP!
Also had activesync problems: I could synchronise but I could not connect to the internet, only via USB!
Now it is working with AS 4.2 and above box unchecked!
With AS 4.5 -which I also tried- I could not connect to internet with above box checked & unchecked !!!
Cheers,
Ronald
Click to expand...
Click to collapse
Is the USB connection set up as Internet in AS4.5?
Howdy,
I have a 'jasjam' and am presently running WM6 Black. I decided today that I would upgrade to the new HTC ROM but almost every time I connect my phone to the PC here (Win XP) I get 'USB Device Not Recognized' on the occasion it does work, once the phone goes into the boatload when I try to upgrade (Hard SPL) I get 'A device attached to the computer has malfunctioned.' or something along those lines.
Any help here would be greatly appreciated.
Ben.
Bump...
The phone seems to initially recognized (XP installs driver for HTC USB Sync), but after a little while the charge light will turn off and the phone will not be seen. After reconnecting it it becomes an 'Unknown USB device' again.
I'm running Schap's 3.54c.
Hopefully someone's encountered this problem before.
Ben.
Managed to upgrade with SD card, which indicently I felt was rather an improved process over upgrading via USB.
In any case I'm still having no luck getting the USB connection to function even now with the new HTC rom.
I've tried various things including cycling 'advanted networking features' under the USB connection properties (I saw this mentioned in another thread).
Again, any help would be appreciated.
Ben.
Try a different usb cable...they have been known to go bad.
galaxys said:
Try a different usb cable...they have been known to go bad.
Click to expand...
Click to collapse
Yep,
I have had 2 go bad so far.
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
AussieBen said:
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
Click to expand...
Click to collapse
I got the same thing with my hermes...i think its a hardware issue. Do you have issues with slow bootup, lost BT etc?
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
cyndication said:
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
Click to expand...
Click to collapse
That's a good idea, that's worked before for me also.
Another option, if you can find the phone under 'Device Manager' on your PC, is to remove it.
And then when you plug your phone back in to your PC it recognizes 'New Hardware' and reinstalls it.
Sometimes that works.
It's happening also for me from time to time.
- A restart of both machines sometimes helps.
- good usb cable is needed (I had a retractable and it was almost never syncing).
- reinstall activesync + delete partenrship on both tel & pc is the last thing you could try...
Still it happens to me sometimes.
PS1: I was almost never able to sync via usb cable when not connected to the Company Lan.
PS2: I found a Mobile Checkpoint VPN client was also "disturbing".
Hey guys.
I'm hoping you can shed a little light here as i'm starting to get frustrated.. Now i've seen various similar threads along the same lines so it's obviously a common problem and anyone who's offered a suggestion to the fix on other threads, i've tried to no avail..
I've had a DHD prior to this and done the whole rooting/ROM'ing thing regularly so quite used to procedures and what to do, but that was slightly different as i did it via the advanced hack kit.. This phone doesn't seem as straightforward to do. But about 3 weeks ago i bit the bullet and unlocked my phone with the intention of rooting and ROM'ing soon after.. Everything went well and the phone has been working perfectly, no issues at all and i've activated the developer option aswell and it's USB debugged box is ticked...
However, a couple of days ago i tried plugging it in to the laptop to transfer some music onto it, but both the two USB 2.0 ports on the right don't recognise it, i get the USB device not recognised message, anything else works fine in them, the only remaining port, a USB 3.0 on the left sees the phone and does allow me to access it, sometimes i can see everything straight away, sometimes i get a blank box and have to wait and the green bar takes ages to load along the bar at the top.. I've even had what appeared to be arabic symbols at one point where it should say Internal storage.. That confused me very much!! But now it won't let me transfer anything other than a single image file to the root. I did this as a test.. It transferred it straight away with no problems, but if i try adding anything else after that, it just hangs on the copying dialog box and either i have to close it or it does it for me a couple of minutes later with the "can't copy file" and "skip this file" options.. I've also tried it on the home computer which works fine but still leaves me with the same problem. Both are Win7 64bit.
I've uninstalled everything HTC from my laptop, uninstalled and reinstalled the drivers supplied in the fastboot folder which i was told to download for the unlocking process.. Now, i don't want to have to download HTC Sync as i don't want to access my phone via that, i'd rather just use file explorer and ditch the bloatware.. I'm not sure if i'm running the correct drivers and this is the problem, but i can't seem to find them anywhere.. P.S. I'm in the UK so this is the international version..
Any help would be great as i'm tearing my hair out... I know it's probably something simple but it's refusing to work..
Hey i hope this helps
RyanH77 said:
Hey guys.
I'm hoping you can shed a little light here as i'm starting to get frustrated.. Now i've seen various similar threads along the same lines so it's obviously a common problem and anyone who's offered a suggestion to the fix on other threads, i've tried to no avail..
I've had a DHD prior to this and done the whole rooting/ROM'ing thing regularly so quite used to procedures and what to do, but that was slightly different as i did it via the advanced hack kit.. This phone doesn't seem as straightforward to do. But about 3 weeks ago i bit the bullet and unlocked my phone with the intention of rooting and ROM'ing soon after.. Everything went well and the phone has been working perfectly, no issues at all and i've activated the developer option aswell and it's USB debugged box is ticked...
However, a couple of days ago i tried plugging it in to the laptop to transfer some music onto it, but both the two USB 2.0 ports on the right don't recognise it, i get the USB device not recognised message, anything else works fine in them, the only remaining port, a USB 3.0 on the left sees the phone and does allow me to access it, sometimes i can see everything straight away, sometimes i get a blank box and have to wait and the green bar takes ages to load along the bar at the top.. I've even had what appeared to be arabic symbols at one point where it should say Internal storage.. That confused me very much!! But now it won't let me transfer anything other than a single image file to the root. I did this as a test.. It transferred it straight away with no problems, but if i try adding anything else after that, it just hangs on the copying dialog box and either i have to close it or it does it for me a couple of minutes later with the "can't copy file" and "skip this file" options.. I've also tried it on the home computer which works fine but still leaves me with the same problem. Both are Win7 64bit.
I've uninstalled everything HTC from my laptop, uninstalled and reinstalled the drivers supplied in the fastboot folder which i was told to download for the unlocking process.. Now, i don't want to have to download HTC Sync as i don't want to access my phone via that, i'd rather just use file explorer and ditch the bloatware.. I'm not sure if i'm running the correct drivers and this is the problem, but i can't seem to find them anywhere.. P.S. I'm in the UK so this is the international version..
Any help would be great as i'm tearing my hair out... I know it's probably something simple but it's refusing to work..
Click to expand...
Click to collapse
Olrite so i guess you are dealing with the same i dealt with a while ago when i was on cayanogen mod 11 on my HTC one M7 International ... there are many alternatives to transfer stuff from phone to Laptop but first lets talk about the normal one
Method 1 which you should try is ....
* Download the HTC sync manager .. its ok if you dont wanna use it to transfer data .. just install it ...
* ok so now the important one .. make sure you have window media player installed on your computer ....
okay so why windows media player ??
Well it contains all the MTP drivers you need to connect your phone to your pc ...
* you can restart your system now .. (Optional)
* now connect your device with debugging on ... grab the notification bar click on USB related notification .. and choose MTP or something like that ...i mean don't choose HTC sync manger .. choose the other one
* Now if everything went well you will se your storage in My computer ... and in Windows media player too...
Method 2....
Well if nothing works then download an app called Air Droid ...
it have some nice functionality ...
you will get to know how to use it after installing it ...
by chance if the local link given in the app does not works make a hotspot .. connect your computer to it and open a browser like chrome .. and go to 192.168.1.1:8888
Note : port 8888 is pre configured in the app so if you changed it .. use the dirrent port you used ..
If you are not laptop is not connected with your phone's hotspot then your phone and computer should be on the same network ..
Good luck ... hit thanks if it works just to let me know
nicolasenjay said:
Olrite so i guess you are dealing with the same i dealt with a while ago when i was on cayanogen mod 11 on my HTC one M7 International ... there are many alternatives to transfer stuff from phone to Laptop but first lets talk about the normal one
Method 1 which you should try is ....
* Download the HTC sync manager .. its ok if you dont wanna use it to transfer data .. just install it ...
* ok so now the important one .. make sure you have window media player installed on your computer ....
okay so why windows media player ??
Well it contains all the MTP drivers you need to connect your phone to your pc ...
* you can restart your system now .. (Optional)
* now connect your device with debugging on ... grab the notification bar click on USB related notification .. and choose MTP or something like that ...i mean don't choose HTC sync manger .. choose the other one
* Now if everything went well you will se your storage in My computer ... and in Windows media player too...
Method 2....
Well if nothing works then download an app called Air Droid ...
it have some nice functionality ...
you will get to know how to use it after installing it ...
by chance if the local link given in the app does not works make a hotspot .. connect your computer to it and open a browser like chrome .. and go to 192.168.1.1:8888
Note : port 8888 is pre configured in the app so if you changed it .. use the dirrent port you used ..
If you are not laptop is not connected with your phone's hotspot then your phone and computer should be on the same network ..
Good luck ... hit thanks if it works just to let me know
Click to expand...
Click to collapse
Firstly, thank you for taking the time to run through the options.. I really appreciate that.. Unfortunately it seems nothing in terms of transfer via USB works (at least with this cable, it's the only one i have so can't try another at this point) on this phone anymore, i don't know why the sudden glitches, it's been working fine since i've had it but just decided to stop connecting this last couple of days, so whether that's down to drivers or the cable being dodgy etc i have no idea, but the Air droid app works beautifully and i can now transfer anything and everything, it has such a great UI too so thank you for pointing me in the direction of that.. Without it, and you, i'd still be stuck.. So i guess i no longer need to worry about cables or drivers anymore so thanks again!
Pleasure
RyanH77 said:
Firstly, thank you for taking the time to run through the options.. I really appreciate that.. Unfortunately it seems nothing in terms of transfer via USB works (at least with this cable, it's the only one i have so can't try another at this point) on this phone anymore, i don't know why the sudden glitches, it's been working fine since i've had it but just decided to stop connecting this last couple of days, so whether that's down to drivers or the cable being dodgy etc i have no idea, but the Air droid app works beautifully and i can now transfer anything and everything, it has such a great UI too so thank you for pointing me in the direction of that.. Without it, and you, i'd still be stuck.. So i guess i no longer need to worry about cables or drivers anymore so thanks again!
Click to expand...
Click to collapse
Well at least the other one solved your problems and air doid actually have much more functionality then USB but on the other hand speed is slow but not that slow ..... so enjoy PM if any other problem cya