Hi,
[ first of all - Thanks BUZZZZ ]
I've installed wm2k5 on my qtec2020, it works just fine but..
i can't synchronize my pocket with PC (i've done everything as described on: http://forum.xda-developers.com/viewtopic.php?t=20505 )
I've got AS4, win XP/SP2. tried on 2 computers.
every time i'm getting an error like on atteched screenshot..
Please help..
UPDATE: i've just discovered that i can explore my device.. but i can't synchronize :-/
Try a other download of ActiveSync, Link
This is Active Sync 4.0 Build 4343
I've got the same you've posted
It doesn't help
UPDATE: I can explore even If i choose to synchronize only notes and files it works. Only problem is with synchronization with outlook 2003.
The problem seems to be with outlook 2003 not being the default email client. Go to Outlook under Help menu choose detect and repair. Reboot once it finished and try.
Shikra: If i click on "mailto" link - outlook 2003 opens, so i think that outlook is default e-mail clinet. Detect& repair was first thing which i've made.
on AS 3.8 everything was just fine..
Active Sync 4.0
Active Sync is working fine for me now.
1. Make sure MS Outlook not running before new install
2. Turn off Windows Firewall
3. Uninstall previous Versions of Active Sync
4. Reboot PC
5. Install AS V4.0
6. Reboot PC
7. Power on XDA
8. Connect XDA to PC.....should now work
Sh*t.. Still nothing. What's going on? I have to go work.. Without my contacts??
Maybe it's outlooks fault? It is in polish.. I'm going crazy
Took me 3 installs and uninstalls before I got rid of the same error you have.
Related
Hello
so I spent over 3 about 5hour evenings at computer with searching, reading, reinstalling and I dont know what else while trying to eliminate this 85010014 error. God bless my beatifull girlfriend sitting by me and cooking cofee, without her I would jump of my skin.
On wiki pages you can read that 85XXXX... error are comming mostly from bad version or corrupted mapi32.dll. Well I found about 3 different mapi32.dlls /windows/system32/; /program files/common files/..... etc.) in my computer with different file size but same version descriptor !!! I asked even my friends with different OS versions (W2000, WXP) and different Office version (2000,XP,2003). Everybody had the /windows/system32/mapi32.dll in version 1.0.2536.0 but everybody with different size. Note, that no one is using or ever was using alternative email client.
Finally I found out that deleting the one in /windows/system32/ directory does no harm to Outlook 2003 - interesting isnt it ? But without mapi32.dll in /windows/system32/ directory will the activesync 4 installation (build 4343) not work.
So I came back to original (maybe from OS installation comming) mapi32.dll with size 112128 bytes. But this is not the problem. Active sync 4 still produced same error.
Reflashing PPC does no progress, the problem is really on the desktop as the application says. ScanPST for outlook.pst file will not help too. "detect and repair" function of Outlook 2003 - same, no help. Even choosing to "reinstall in the same manner" from office installation CD will not help, even it takes nearly 30 minuts of hard disk tyrania. Note, that I always had the "full" install of MS Office. Of course I always first uninstall active sync, then reinstall office, then install active sync again.
BUT - as I found - "reinstalling MS OFffice" is not the same as unistalling and installing again ! this really helped to solve the problem.
So here is step by step what I did.
1. backup Outlook.pst file (if default - /documents and setting/<user>/local settings/application data/microsoft/outlook.pst)
2. complete uninstall of ActiveSync, even deleting the directory (/program files/microsoft active sync)
3. complete uninstall of MS Office 2003
4. delete profiles (control panel/inbox)
5. full install Office 2003
6. full install Active Sync 4
7. run outlook, create profile, set up email account
8. run activesync without PPC in cradle
9. delete all devices from activesync
10. run activesync on PPC
11. delete all devices on PPC activesync
12. put PPC in cradle
13. establish connection
14. synchronise
15. it works !!!
NOTE:
dont run activesync before opening MS Outlook. In my case it always corrupts Outlook profile with doubling the Outlook folders and because of that corrupting the syndronisation procedure.
good luck to you !
T.H.
While this method may work, I think you will find my method for fixing this to be A LOT easier.
It's two steps, and it requires NO un-installing/re-installing.
http://forum.xda-developers.com/viewtopic.php?t=24184&highlight=85010014
siGGy method
Sorry,
but "detect and repair" did not work. I even do not and never had another email client. Maybe you just did not read all of my post.
thanks for your answer
T.
I read all of it, maybe read my post a bit more throughly. See where it says, "Even if you don't it's possible the outlook install got corrupted from another application"
So maybe you didn't read all of my post too
I've fixed 7 machines using this method. Most of them (6) didn't have any other e-mail clients installed.
I did something similar to that insanity 15 step method the 1st time it happened to me 2 week ago. Then I found the "detect and repair" fixed it.
I wonder what was different on your machine.
lol, Windows admins. uninstall/re-install. I'm glad I don't work on this O/S for a living.
I hope yours stays fixed permanently, I wouldn't want you to repeat all those steps again! What a PIA.
I'm sure more people will end up finding these posts, hopefully people get their systems fixed.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Support code 85010014 when syncing
Success! Re-install outlook is the only option... for me anyway.
I tried repairing outlook, no difference. Tried new partnerships etc, hard reset my XDA Exec and resync, no difference. Renamed all the mapi32 files I could find and repaired outlook, no difference. Ran the scanpst util, even fixed a problem, still wouldn't sync. Created a completely new pst file and put just 1 email in it (yes it was set to be the default mail delivery folder etc), it wouldn't even sync that 1 item.
So, as per foxnolds post, uncheck outlook in the add/remove programs bit, then re-check it and reinstall outlook, success! Didn't even have to uninstall activesync 4.0 and didn't lose any of my email profiles/settings as it picked them up again after the re-install.
What a palarver.
I am running XP sp2, Office 2003 small business edition, active sync 4.0 and windows mobile 5.0 on an XDA Exec.
Prior to upgrading my Advantage X7500 to WM6 it synchronized with both WinXP and Vista w/o a problem. Since I upgraded to WM6 I've had virtually no success getting my X7500 to sync with either OS. Must be a setting I've got messed up or something. I'd welcome suggestions to resolve this.
Try to go on setting connection usbtopc and disable advanced network functionality and ok
Thanks -- I tried that but it had no effect. Even did a hard reset and was able to get it to sync to Win XP (very slowly) but when I restored my backup I'm stuck again with it sitting w/o syncing, or giving a synchronization error. Problem is there's no help when this happens -- just the troubleshooter but that doesn't find anything wrong.
brucewilsonpa said:
Thanks -- I tried that but it had no effect. Even did a hard reset and was able to get it to sync to Win XP (very slowly) but when I restored my backup I'm stuck again with it sitting w/o syncing, or giving a synchronization error. Problem is there's no help when this happens -- just the troubleshooter but that doesn't find anything wrong.
Click to expand...
Click to collapse
stupid question perhaps but are you using the latest Activsync?
Wm6 doesn't work with A/S on older versions, though if you could sync very slowly this is unlikely to be the problem.
It could be that one of the programs you are attempting to re-install is incompatible with WM6, or that the backup file (if you are using software other than A/S to reinstall your data) is corrupted in some way, though I'm not techy enough to know the ins and outs of this
If you have all your data backed up somewhere and haven't tried this already then uninstall Activsync from your pc and then delete the activsync folder from your program list:this folder contains the windows mobile drivers and would otherwise remained regardless of A/S being uninstalled. It worked for me when I couldn't get my Hermes to sync - though I've had no problems with the Athena (touch wood!)
Also have you tried on a different PC?
Regards
leoni1980 said:
stupid question perhaps but are you using the latest Activsync?
Wm6 doesn't work with A/S on older versions, though if you could sync very slowly this is unlikely to be the problem.
It could be that one of the programs you are attempting to re-install is incompatible with WM6, or that the backup file (if you are using software other than A/S to reinstall your data) is corrupted in some way, though I'm not techy enough to know the ins and outs of this
If you have all your data backed up somewhere and haven't tried this already then uninstall Activsync from your pc and then delete the activsync folder from your program list:this folder contains the windows mobile drivers and would otherwise remained regardless of A/S being uninstalled. It worked for me when I couldn't get my Hermes to sync - though I've had no problems with the Athena (touch wood!)
Also have you tried on a different PC?
Regards
Click to expand...
Click to collapse
Thanks for your detailed suggestions:
I've narrowed the issue down to syncing the calendar -- sometimes tasks and contacts sync -- the rest seem OK. I've searched MS forums and KB for the Support Code 86000107 that continually pops up when I try to sync in AS 4.5 -- to no avail.
Yes, I'm using Activesync 4.5 in WinXP and the WMDC (latest) in Vista -- I have the same problem in both. And I have tried AS 4.5 in another computer running XP -- same issue. What is bothersome is that I did not have this problem when I had the shipped WM5 version that came on the Athena, only since I upgraded the rom to WM6.
I ended up trying to hard reset and see if that would eliminate the problem -- it did improve the syncing (before I couldn't get it to sync anything, just sat there searching) but now I have this problem with the calendar (skips right over the contacts, calendar and tasks -- then syncs the other items).
I did a scanpst to find and repair any errors in my outlook file (there were some). I removed AS, deleted the AS folder as you suggested, reinstalled -- no change.
At this point I'm baffled -- obviously the phone is only marginally useful so I'm going to switch back to my Hermes for the moment. I just don't know where to look for possible solutions -- maybe when the "official" WM6 rom for the Athena is released on Wednesday, that will be different??? But, since my problem seems to be unique to me, I doubt it.
Thanks again -- I appreciate you help. Any more suggestions are certainly welcome.
It sounds as though maybe your outlook pst file is hosed. You might try...
Export your entire outlook data file to another pst file. Don't just move the pst file. make sure you export it (export file pick pst)
Delete everthing in your outlook data file on your pc and pda.
Sync your pda with an empty outlook file. If that works Then import your pst file from above to your pc and try to resync your PDA
sometimes this works when the pst file on the pc is somewhat corrupt...
Good Luck.
IS your tytn syncing ok with the same setup? Tytn wm6 or wm5?
eagle 1 said:
It sounds as though maybe your outlook pst file is hosed. You might try...
Export your entire outlook data file to another pst file. Don't just move the pst file. make sure you export it (export file pick pst)
Delete everthing in your outlook data file on your pc and pda.
Sync your pda with an empty outlook file. If that works Then import your pst file from above to your pc and try to resync your PDA
sometimes this works when the pst file on the pc is somewhat corrupt...
Good Luck.
IS your tytn syncing ok with the same setup? Tytn wm6 or wm5?
Click to expand...
Click to collapse
That seemed to solve the problem -- apparently, all my pst files were corrupted, perhaps from having synchronized them among the various drives I have them stored on. Fixed one with scanpst, then followed your recommended steps and I now seem to have a new pst file that does synchronize with my Athena.
Thanks for your help. I "hope" my problem is solved!!
BTW -- found that my Hermes would not sync either -- that confirmed the suspicion of the desktop pst file being corrupted.
brucewilsonpa said:
That seemed to solve the problem -- apparently, all my pst files were corrupted, perhaps from having synchronized them among the various drives I have them stored on. Fixed one with scanpst, then followed your recommended steps and I now seem to have a new pst file that does synchronize with my Athena.
Thanks for your help. I "hope" my problem is solved!!
BTW -- found that my Hermes would not sync either -- that confirmed the suspicion of the desktop pst file being corrupted.
Click to expand...
Click to collapse
Glad I could help!
I hope your problems are now solved
I have a x7500 bought off ebay but cannot activesync
I have a x7500 I bought off ebay but cannot activesync I have tried both usb and bluetooth but no luck. with USB the computer does not even see the device only charges it. with bluetooh I can ftp files and send notes,and contact info, but when I tried to bluetooth activesync the x7500 does not see the partnership, also when I go the bluetooth configurations on the computer to quick connect on bluetooth serial ports and select the x7500 it says the device does not support it.
I have tried changing the usb-pc off and on and no difference. I have even installed the usbsettings.exe and nothing also. I also have hard reset the device nothing is working. Any Ideas.
computers are xp (all threee of them) and the device is WM6
ROM AP TOUCH 3.0
James
Scanpst is completely hidden in Office 2007 and very hard to locate in Vista. Once I did find it and ran it, it appears to have cleaned up a lot of problems. It does no good for WMDC to tell you it has found an error as there is not even a hint as to where the problem lies. It just goes ahead and replaces all the files on your device with the ones on the computer (or vice-versa depending on your settings). I'm hoping this fix of about 134 problems in my pst file will keep things going for a while.
Brad
I am having the same problem with my work computer (XP). Everything syncs fine on my home computer (Vista). I upgraded my rom to DCD 2.2.1 ROM, and I keep getting the 86000107 error.
At work, we are using Outlook 2003/Exchange. I've created new profiles, uninstalled/reinstalled AS 4.5 countless times. I closed out the exisitng PST file..
I am stumped.
I'm trying it on a new computer tomorrow to identify where the problem lies. Anyone have any thoughts?
Similar problem solved
I had the same problem and went through many steps like those posted in this forum. I'm going to show my steps to solve this problem without hard reset your phone.
1) When the phone is connected, at the phone ActiveSync setting delete the PC profile.
2) Unplug the phone from the PC.
3) Uninstall and then reinstall the ActiveSync or Windows Mobile Center.
4) At phone system setting -> About -> make sure there is a name ID. Without this the PC cannot identify the phone and thus cannot sync.
5) Set the USBtoPC with 'advance network..." enabled.
6) To the extreme, before step 3, go to PC windows\inf and remove infcache.1 (need to add in an administrators account and set the privilage to full control). That may remove old corrupted drivers.
i let my almost-future son-in-law take home and play with my g4 wizard love wm6 cingular branded wizard.
he mailed it back to me and now it won't connect to activesync 4.5.
if i uncheck advanced settings on the usb settings page, the computer gives me the usb balloons that says it is connected to the computer.
activesync doesn't even want to look for the pda.
if i check the box, activesync tries to find the pda but fails.
also, the computer doesn't seem to connect to the computer since there are no usb balloons.
is there anything i can try short of reinstalling wizard love.
thanks
Plug it into the usb wire, turn it on and then do a hard reset do not unplug it till active sync pops up on your computer.
irv6744 said:
i let my almost-future son-in-law take home and play with my g4 wizard love wm6 cingular branded wizard.
he mailed it back to me and now it won't connect to activesync 4.5.
if i uncheck advanced settings on the usb settings page, the computer gives me the usb balloons that says it is connected to the computer.
activesync doesn't even want to look for the pda.
if i check the box, activesync tries to find the pda but fails.
also, the computer doesn't seem to connect to the computer since there are no usb balloons.
is there anything i can try short of reinstalling wizard love.
thanks
Click to expand...
Click to collapse
You havent mentioned what OS you have on your pc. If you have XP SP2 you can sometimes jumpstart activesync 4.5 by restarting the DHCP.
Start -> Control Panel -> Administrative Tools (only visible in classic view of control panel) -> Services -> DHCP client -> Restart
peter petrelli said:
You havent mentioned what OS you have on your pc. If you have XP SP2 you can sometimes jumpstart activesync 4.5 by restarting the DHCP.
Start -> Control Panel -> Administrative Tools (only visible in classic view of control panel) -> Services -> DHCP client -> Restart
Click to expand...
Click to collapse
i've got the same problem olso with xp sp2 and i tried it on vista .
after the update to wm6 its ****ty both solution didn't work for me.
I hope some one get a solution
thanxxx
Same problem with me too..
all the sudden the activesync service in WM6 doesnt start at all..
ActiveSync on PC warns me there is a problem with the connection..
Is there anybody out there that knows how to get the ActiveSync service back and running again.? I tried the the taskmanager to look for the service itself. But found out that the activeSync service is nowhere to be found between the other services. 16 other services are found.
I tired it on Vista (Mobile 6.1) and Windows XP SP2 (Activesync 4.5)
It does not help when i start the program ActciveSync (application) in WM6.
dCY said:
Same problem with me too..
all the sudden the activesync service in WM6 doesnt start at all..
ActiveSync on PC warns me there is a problem with the connection..
Is there anybody out there that knows how to get the ActiveSync service back and running again.? I tried the the taskmanager to look for the service itself. But found out that the activeSync service is nowhere to be found between the other services. 16 other services are found.
I tired it on Vista (Mobile 6.1) and Windows XP SP2 (Activesync 4.5)
It does not help when i start the program ActciveSync (application) in WM6.
Click to expand...
Click to collapse
I had the same problem one time after flashing to WM6. How I got it to work was to delete the old mobile device from my active sync, then connect the usb cable.
i've tried all the hints here but so far no connectivity to activesync.
did anyone get the pda seen by winxpsp2 any other way that worked.
i can get into boot loader but still no connection ro activesync.
thanks
Hi
in the begining , sorry for my poor langague
first point u should have active synchronize virgin 4.5 not earlier
second point delete the old connection from the programe.then make a new connection between ur device & pc. it will work properly (in shaa allah)
try it & let me know
zizo
shalom
i uninstalled activesync and then rebooted, downloaded a new copy and reinstalled it.
the computer sees the pda through the rndis driver and says it's installed.
at the end of the install i got some kind of message about outlook not being the default email reader but i ignored it.
then i ran the basic outlook setup but did not make outlook the default mail client.
but active sync still refuses to connect to the computer to the pda.
any other thoughts.
later tonight or during the week i will try it on another xp computer and then a vista computer to see if one of them works.
Hey lissen folks.... any luck on finding the solution.... were u guys able to run the AS4.5 after removing the device? If yes, how do you remove the devioce?
I know its a problem with PC because i tried it on other PC with Win2000 and it worked fine. ANything to do with firewall perhaps?
I've searched all over the web and have tried the following usual suggestions:
1. Uncheck the "Enable" box in the USB to PC setting menu
2. Reinstalling Windows Mobile Device Center
3. Updating the USB drivers in the Device Manger (I do see my PPC-6700 drivers, but nothing for the TP)
Basically, I've tried all the suggestions on the net like the ones on this site and the link below:
http://www.tipandtrick.net/2008/win...drop-and-not-sync-with-vista-wmdc-activesync/
Everything was working fine till I attempted to sync the TP on an older Windows 2000 machine today via ActiveSync 4.5 and found out it is not compatible with my device. For the record, my device is a Sprint Touch Pro running Mighty Rom 4.16 and the Sync Data tab is grayed out. My main computer is running Vista 64 with SP2. I was previously using a PPC-6700 that never had problems syncing on Win 2000, XP or Vista. Any suggestions are greatly appreciated.
Anyone else with the Mighty Rom 4.16 had this problem and got it resolved?
zzvelik said:
Anyone else with the Mighty Rom 4.16 had this problem and got it resolved?
Click to expand...
Click to collapse
Most sync issues are related to Outlook or Firewall. If you have a firewall installed and active, disable first then test. If it doesn't sync, then "uninstall" and test. If it doesn't work, then prob is with Anti Spyware / Anti Malware programs. Outlook is the tough one but simple answer. Uninstall and reinstall.
Dear All,
I have an LG Optimus One. I have google mail and office's microsoft exchange mail. All my contacts on the phone automatically came due to exchange server.
I wanted to sync my phone with home PC so that any new contacts created at home / office are synced.
Problem: The Optimus One does not syn with home PC. (It automatically sync with Office PC via exchange server).
Solutions tried:
1) Tried using LG PC Suite that came with the phone to sync contacts with home PC. It does not syn even a single contact.
2) Tried the updated PC sync.
3) Tried the LG outlook sync.
4) Even tried syncsquare - it also did not sync a single contact.
I have attached the screenshot for your reference.
Please let me know how to sync the Optimus One's contacts with home PC. I have both windows and Gentoo Linux at home and hence can use any OS to sync.
Thanks a ton in advance.
Regards,
Enable wireless u will be able to sync after that.
Sent from my LG-P500 using Tapatalk
I have wifi and GPRS enabled.
Hi,
First of all go to settings->SD card and phone
storage->uncheck 'Mass storage only' option. Now connect
the phone to the PC via USB. A green android bot will
appear which will notify you that the USB is connected. Now
you have 2 options:
1)Select 'Turn on USB storage' on the phone. The green bot
will now turn orange.(Alternatively, you can open the
notification bar and press upon 'Select to copy files
to/from your computer') Now you can access your memory card
through your computer. To disconnect press 'Turn off USB
storage' on the phone
2)To connect via PC suite: When the green bot appears,
don't select 'turn on usb storage'. Just open PCsuite and
select 'connect phone'. Now you will be able to sunchronize
your phone with the PC and also be able to update your
phone.
I can't even sync anything Tried everything, so I went to using the device to backup itself and sync with the cloud.
Hi All,
I have tried everything. The device is not connected as 'mass storage' when connected by USB.
The device is found by PC Suite (See screen shot) but is does not sync any contact.
Please help. I have more than 1000 entries in my address book on the Droid (ie. I got it from my Exchange Server).
Regards,
same problem for me
The PCsuite sees phone, it starts sync but after one minute the message "No response from phone" appears... Any help?
Any solution for this problem? My LG PC Suite crashes when I try to sync anything. Stupid.
theSuda said:
Any solution for this problem? My LG PC Suite crashes when I try to sync anything. Stupid.
Click to expand...
Click to collapse
yeah, mine too. I'm using w7 32 bits and it keeps crashing when I try to sync. i gave up and sync via google contacts.
Is it a windows 7 specific problem?
I tried installing LG pc suite IV on 3 different PC's (all windows 7 64 bit), but I can't sync contacts. Also, superoneclick crashes when i try to root it. The details of the phone are:
Android Version: 2.2.1
LG software version: V10c
Kernel version: 2.6.32.9
Please let me know if anyone else has found a solution to this problem. Else I will have to find a PC running XP
rsnfunky said:
Solutions tried:
1) Tried using LG PC Suite that came with the phone to sync contacts with home PC. It does not syn even a single contact.
2) Tried the updated PC sync.
3) Tried the LG outlook sync.
4) Even tried syncsquare - it also did not sync a single contact.
Click to expand...
Click to collapse
Try myphoneexplorer. It's free, it works!
I'm a newbie so I can't post links, you'll have to google it.
I faced the same problem with optimus one with the pc suite iv version which came with the sdcard.
i updated the pc suite and tried , it worked for me .
I use LG Optimus One (indian) p500, V10E_00, 2.2.2
with Windows 7 Laptop (64 bit).professional edition and ms office 2007.
brotherofkalel said:
Try myphoneexplorer. It's free, it works!
I'm a newbie so I can't post links, you'll have to google it.
Click to expand...
Click to collapse
saved my life THX many times,
here is link, i will do you a favor and post it
Download from HERE
i have the same phone and problem says no reponse from phone and i am using windows xp .. tried all the different pc syc versions i can find all do the same i am trying to connect for syncing everything and i also seen somewhere that i can get it to upgrade to gingerbread with it