O2 Atom - stereo headset problem - because of upgrade ?? - iPAQ rw6828, XDA Atom Software Upgrading

Folks, Anyone having issues with factory provided stereo headphones (wired) after the latest ROM upgrade? My phone at times fails to recognise that the headphones are removed (FM keeps working, I can't take calls etc). O2 service fixed it once; however, problem keeps repeating (goes away after i remove and insert the headphones few times). Just wondering whether there is any issue due to upgrade. Did not have this problem before upgrade though.

Hi I face the same problem, I had mine coming from Hong-Kong without backlit, send back and got a new one today. Working this time, have tried all the stuff, last thing I did was put headset in to test radio and was ok but now there is no sound anymore !!! It seems the connector believes the earphone is still plugged. Even doing like you in and out several times, no sound coming back and the radio always start as if headset was in. I do not want to send it back again, pay customs for the third time....
Very disappointed, I would better keep my wizard or s100.
If anyone have an idea ? Do someone know where to find a step by step instruction to disassemble the atom ? May be it is just the contact in the connector staying closed??
Thanks Stéphane

no solution
I had to send it back for replacement :-(
I've an atom pure white instead and is working OK

Related

No Audio, and stuck in speaker phone ON mode

My (uk o2) XDA has no audio, when I try and make a call it connects but there is no audio at both ends. It says speakerphone is ON. Also there is no audio from media palyer alarms etc. But audio OK with headset.
Dont know how I entered speakerphone mode, cant seem to exit it. I know you are supposed to make a call then hold the call button for 2 seconds but this does not switch speakerphone mode.
I have done soft & hard resets still the same.
I have entered the boot loader and run the self test and audio + mic are OK.
Running 3.14.13 ROM & 4.14. Radio sw
Any help appreciated
My last thought was to reload the PPC ROM & Radio stack, done and still same the sam problem, no audio & stuck in speaker phone mode?
Ta Wayne
Bad luck - this has happened to me twice (at last someone else it has happened to - I thought I was going mad!).
I'm afraid it's back to the shop for a new handset. Did it come from Carphone Warehouse? They upgraded me on my last swapout to a 64Mb version.
rgds,
Spoke to o2 customer support today and they have asked me to send it in to them, swap out would be nice as I had some dust under the screen, 64 mb would be fantastic
But I'll wait & see, never thought of taking it to the "Link" where I bought it from it might have been easier and I wouldn't have had to listen to all that crud music & now press three...
Dont know how I entered speakerphone mode, cant seem to exit it
Click to expand...
Click to collapse
This behaviour would be explained if the CAR_ON# pin (pin 19) on the large connector was connected to one of the power pins (the nearest being right next to it, pin 20). So check for a spec of metallic dust or a slightly bent pin before sending it back.
see http://xda-developers.com/connectors for details
I have the same problem, please help...
How do you solve this problem? I have tried to plug and unplug the headset and did a reset... still the only thing that comes out of the speaker is the ring. The only want I can use the phone or hear anything is to use the hands free... Please help.
I also experienced once a similar problem. In my case the bug was a simple mechanical one. You know when you plug your headset it simply disconnects the speakers. In my cases it was stuck so even after I unplugged the headset, the speakers remained disconnected.
I solved it with using a needle and a gentle force.
Such problem started to appear with my XDA after usage of headset. Empirically I found that to bring phone back to ‘normal’ mode (no speakerphone) you have to to connect it to cradle or charger for several seconds. At least it helped me in all cases. I don’t know the reason – it sometime switches to speakerphone more itself without any headset.

Phone stuck in Headset mode

I'm hoping someone can help me with this.
I woke up yesturday morning looked at my phone and noticed that the little icon you see when you plug in a headset was appearing.
I thought that it was quite strange condering i never use a headset so i did the obvious thing and plugged a headset in and removed it, yet it stayed there.
I've tried everything, cleaning it, moving the jack around, i even installed a new rom and it's still stuck in headset mode.
I'm guessing it must be hardware related due to the fact that i did reinstall the rom.
If i slowly insert the jack of my headset into the 3.5mm port, there is a point where the icon changes to display just headphones.
Anyone have any ideas because it's really bugging me having to use a headset to make calls all the time?
Unfortunately, it may mean that your Hero is soon for repair.
I had this problem - instead of using the headset, you can also use it set to speakerphone as a work around for now.
For me, a week later the mini USB port only allowed charging, not USB disk or sync and was told it was a circuit problem. Sent it away and all problems have disappeared with change of the mini-usb "flex" inside the handset.
The first tech support guy said this indicated that there was an electrical contact inside the 3.5mm jack which may have got some dirt or water that was completing the circuit and making the phone think there was a jack in there the whole time. Try visually inspecting it and ?remove any dirt with high pressure air? Just an idea.
Good luck.
Did you try one of the toggleheadset apps yet? (http://code.google.com/p/toggleheadset2/ or http://code.google.com/p/toggleheadset/)
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
I have contacted HTC but haven't heard anything yet.
The second app you posted allows me to turn it off, however for it to work properly during phone calls i have to make sure i answer the call and then turn headset mode off.
Thanks for showing me the that app as it will help me use the phone whilst wating for HTC to reply haha.
Thank you very much elmicha. Toggleheadset is a life saver app.
My HTC Hero always stucked up in headset mode if I ever plug in the headset unless it is restarted. For a long time I had been scared to plug in the headset to ever listen music coz I'll have to restart it to bring it out of headset mode.
I tried the toggleheadset2 which is available in market but it didn't work for HTC hero. Fortunately, the toggleheadset widget worked.
Thank you very much guys. XDA rocks!!!
elmicha said:
Did you try one of the toggleheadset apps yet?
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
Click to expand...
Click to collapse
Is there anything for a more recent build? Having a similar issue on DLEV 2.3.4 on an Infuse...
Reinstall with RUU should fix this
Hi,
I had similar issue, headset not working and device not recognised by usb. The installation of ice cream sandwich had screwed my phones drivers such that even older roms that used to work never worked again. Please install an original HTC RUU after a complete wipe, solves all problems.
http://forum.xda-developers.com/showthread.php?t=559622
Regards,
Kiran

Head phone is not working!!!

Tonight I try to listen some music on my Tg01 and I discovered the head phone is not working, the answer button on the lead is not functioning either. I dont think is the lead because I keep it very safely and very careful not to damage it, I suspect is the micro usb jack is faulty but I can sync with PC with no problem. Have any one have this problem before?
If I can`t solve it I just return it to Orange for a new phone Phone just 6 months old. Hate to buy a new lead because I just can`t find it and I don`t think that`s the problem, not to mention waste of money.
I am using FFboy WM 6.5.5 Sense 2.5 Beta3 rom BTW.
Problem solved by new micro usb headphone lead. Toshiba one is broken ........
elder T said:
Problem solved by new micro usb headphone lead. Toshiba one is broken ........
Click to expand...
Click to collapse
Where did you buy it from?
I got it from local market for £5, I am looking in to LG micro usb headphone adaptor too, I think it might work as well.
http://cgi.ebay.co.uk/Micro-USB-hea...ting_LaptopAccessories_RL&hash=item53e173cc8a
i think there's a nokia phone that uses the same adaptor too....
elder T said:
Tonight I try to listen some music on my Tg01 and I discovered the head phone is not working, the answer button on the lead is not functioning either. I dont think is the lead because I keep it very safely and very careful not to damage it, I suspect is the micro usb jack is faulty but I can sync with PC with no problem. Have any one have this problem before?
If I can`t solve it I just return it to Orange for a new phone Phone just 6 months old. Hate to buy a new lead because I just can`t find it and I don`t think that`s the problem, not to mention waste of money.
I am using FFboy WM 6.5.5 Sense 2.5 Beta3 rom BTW.
Click to expand...
Click to collapse
i know you fixed this...
but in case it helps anyone, my headphone somethimes doesn't work - the sound goes to the external speaker instead, but if i quickly dial a call (any #) & then hang up (before it rings at the other end) then the sound is diverted back to the headphones
Hi adzman808, I thing that this question was brilliantly explained in Modaco's forum by Kevin, some months ago....
http://www.modaco.com/content/toshiba-tg01-tg01-modaco-com/298887/headphone-amplified-sound-output/
I modified a couple of speakers (following the Kevin's instructions) with success. I had exactly the same issue, speakers worked perfectly but, sometimes, sound source changed randomly to device's speaker.
I just soldered a couple of resistors between left /right line and ground, as Kevin said, and problem has been definitively solved.
I'm sure that you have he same problem. By the way, in Modaco I was(am) Xdalover. Nice to hear from you in Xda dev as well.
Hope this help you
Cheers
adzman808 said:
i know you fixed this...
but in case it helps anyone, my headphone somethimes doesn't work - the sound goes to the external speaker instead, but if i quickly dial a call (any #) & then hang up (before it rings at the other end) then the sound is diverted back to the headphones
Click to expand...
Click to collapse
I think it`s the same problem as my faulty toshiba lead, just yours is on the way out. Get a new lead and try it.
adzman808 said:
i know you fixed this...
but in case it helps anyone, my headphone somethimes doesn't work - the sound goes to the external speaker instead, but if i quickly dial a call (any #) & then hang up (before it rings at the other end) then the sound is diverted back to the headphones
Click to expand...
Click to collapse
I believe this is a uUSB control software (driver) issue - have also experienced on occasion.
Typical scenario is when the TG01 has been on charge via the uUSB; unplug the charger and then plug in the external audio connector (eg. one of my home-brew cables used to feed an external 5.1 sound setup - see the Modaco post Pere has just flagged) - device refuses to put audioout to the uUSB and will only play via the speaker.
I have previously resorted to a S/R which evidently reset the uUSB controller to respond correctly to insertion of a B plug wired for audio.
Adzman808's solution is evidently achieveing the same result but by forcing a change of function call by initiating the phone call - hadn't thought of that trick !
I'm still looking unsuccessfully for source of the relevant chip that I identified in the previous post about the uUSB which is supposed to be able to support external charging and audio out and some other functions at the same time....

No more speaker sound, only headphones

I have plug headphones on my folio 100 (Foliomod 1.4) and was listening a little music. I've plug-out and then plug-in the jack in a short time for some reasons (wife calling). Since I only have sound by the 3.5 jack, by the headphones.
The speakers stays mute.
I've tried factory reset, reflashing foliomod and another fac tory reset without any luck.
I've tried plug-in and out several times, after or before rebooting. Still nothing.
ANy ideas ?
Hi,
I just had the exact same issue with mine. Headphones for a movie, unplug, and now sound is only coming out thru headset
Did you manage to get somewhere since your post?
Thanks
I've tried everything with no luck.
I had to send it back.
Don't know exactly what they did (the RMA paper was very badly print), but my folio was repaired. It took about 3 weeks.
I was hoping to get a new one, but Toshiba made me send it back to "Pegasus Corp" It's the manufacturer of the folio, so they repaired it. Toshiba is only developping software and put the brand on it.
Hope it helps.

Has your internal speaker stopped working ? check the headphone jack...

My internal speaker & mic stopped working on my 6 week old Lumia 800- bluetooth & speaker phone was fine.. I soft & hard reset it but no joy.
took it to the Nokia service center that said they'd seen this before & they couldn't fix. It would have to be sent off for 10days or so.. Not impressed by this I told him to go jump...
On the way home I had an idea that this could be related to the headphone jack.. so re-plugged & unplugged headphones - and it was fixed !
clearly with certain 3.5mm plugs the jack doesn't always recognise that the plug is taken out & re-enable the internal speaker..
perhaps it was just mine (like it was new & a bit stiff ) or something to watch out for generally.
You should tell the Nokia shop guy to help anyone else with that problem
It's just yet another bug in the firmware. Sometimes if you unplug your headphones very slow or very fast it doesn't recognize it...
just like the iphone
That was the same issue with iphones for awhile. I used to have to "fix" that daily when I worked for at&t.
I think we should post all of these small, fixable issues and codes into one single thread titled "known problems and easy fixes" because nokia/ms websites blow at providing solutions. I had to use them multiple times this week because of a defective phone but they give you the way to do something if your phone was functional, not a way to fix something not working properly. It's a ****ing joke.
*Detection* said:
You should tell the Nokia shop guy to help anyone else with that problem
Click to expand...
Click to collapse
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
johnny.g said:
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
Click to expand...
Click to collapse
Hard reset doesn't affect your FW. I still think it is a bug in the drivers.
I picked up a secondhand lumia 800 yesterday everything was fine until I stuck my headphones in and before coming across this thread all I done to remedy the issue was reinsert my headphones 2/3 times and it sorted itself out I think there maybe a dodgy headphone switch in these phones although I have used other headphones since that and it hasn't repeated itself.

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