Crashed update: Hermes in tri-color mode - 8525, TyTN, MDA Vario II, JasJam Software Upgradin

Hi everybody,
A friend of mine (who claims his English is not good enough to write here in forum) crashed his Hermes (T-Mobile Vario II, preproduction version). He tried to upgrade its ROM (from T-Mobile 1.4.110.1 to HERMIMG_Dopod_1.23.707.1_SHIP.nbh ) with a help of the following link: ftp://xda:[email protected]/Uploads/Hermes/CHT9000_ENG.exe
He followed the instructions:
Please note the existing ROM is English ROM from Dopod for the SE Asia market. I tried this ROM with my Chinese version of Dopod CHT9000 (Traditional Chinese version from Taiwan). If you try to flash it directly you will get a vendor error. Try the following steps:
1. Extract CHT9000_ENG.exe by right click (I use Winrar)
2. Make sure you are connected through ActiveSync.
3. Open ROMUpgradeUT.exe
4. Go through all steps. Eventually you will see your device reset and go into a ROM Flash screen at 0%. You should get an error from the Flash software stating wrong Vendor ID code.
5. Don’t disconnect the device or reset it. Close the Flash software.
6. Click on ROMUpgradeUT.exe again and go through all steps. This time it should start flashing the ROM.
7. That’s it.
Till the step 6 was everything OK. However after re-starting of ROMUpgradeUT.exe everything started again from the beginning. He got the error 262 saying:
ERROR [262"> : UPDATE ERROR
This error occurs during the CE ROM code upgrade process.
Solution: If this happens, you can just soft-reset the device and run RUU again. The update process will then continue.
Note: At this stage, the Wince is destroyed; instead, it is in upgrade mode.
After trying hard reset he lands in so called tri-color mode, he can see “herm100 IPL-0.16 a herm100 mfg spl-0.95”. That’s it. No hard reset possible. No other upgade (downgrade) possible.
My guess is he has to do something like here: http://www.spv-developers.com/forum/archive/index.php?t-455.html
Am I right?
We thought about upgrading to ftp://xda:[email protected]/Up...d_ROMs/HTC_TyTN_1.18.255.3_WWE_Dumped_ROM.zip
I found the instructions how to create these raw files, http://wiki.xda-developers.com/index.php?pagename=Hermes_HowtoDumpRom but I have no idea, how to use the created ones!!!
Could you explain it to me shortly???
Thanks a lot!
Hans Jansen

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Hard reset will not help.
Go into Bootloader:
Bootloader mode: Hold side OK and POWER buttons together and reset with stylus.(from Wiki!)
Click to expand...
Click to collapse
If the Tytn is in bootloader mode, you can retry the flashing with the same or another update.
Good luck!
Bernhard

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is there any difference?
Hi Bernhard,
Thanks a lot for your reply! However I am not sure if it helps. My friend says that "tri-color" and "bootloader" modes are one and the same mode.
He actually is able to start the flashing process again but is stops working by 0%... If he tries to repeat it - it is the same.
How is the situation with the raw files which I described in my first message?
Cheers
Hans

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Re: is there any difference?
Hans Jansen said:
How is the situation with the raw files which I described in my first message?
Click to expand...
Click to collapse
I am investigating on this, but havent found a reliable method to restore "raw" rom images into Hermes yet. I'll put it in the wiki if I find something, any help is appreciated too

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@Hans Jansen:
Are you able to find anohter HERM100 preproduction version (300Mhz) where you can extract the rom using the method descibed on the wiki?
When you are in the bootloader, you should be able to run RUU and flash the rom, but I guess the preproduction version has something different that is incompatible with the shipped or extracted roms from production versions, so the way to revive your firend's hermes should be by flashing another preproduction rom on it.
Follow this thread if you are interested in the process of making a valid .nbh file, but we don't know how to do it yet, you'll have to wait until we find the right way for hermes:
http://forum.xda-developers.com/viewtopic.php?t=58656

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are you sayin that the only reason for this happening is because his unit is a preproduction unit?

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vapor said:
are you sayin that the only reason for this happening is because his unit is a preproduction unit?
Click to expand...
Click to collapse
I don't know it for sure, but I've heared of two people who are stuck in bootloader after upgrade and both have preproduction models, so I guess it's a common problem on these units.

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Hans Jansen:
Have u tried to connect through USB in bootloader mode using mtty?
1) Disable ActiveSync: connections -- settings -- uncheck "Allow USB Connections"
2) Open mtty.exe and select "USB" from the dialog box, then hit OK.
3) On the white screen hit enter and you should see a prompt like this:
USB>
Let me know if that works, probably we can do a full rom backup to microSD and you can load the rom from it.

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I just got pre-production Hermes back to a OS using SET 14 0
So far many of you have been right on with suggestions regarding the pre-production units stuck in the boot loader are just that--- the 300mhz cpu, pre=prod Hermes 100 units. I was FINALLY able to use MTTY 1.42 I got from the buzzdev.net/downloads site. I used it by removing my battery, putting it back in, and powering on the unit which allowed the USB port to be opened again. I had to wait a minute or two for activesync to try to connect and say it couldn't recognize the device, then cancelled out of that and MTTY was able to see the USB port as an option. I connected, hit ENTER to get USB> prompt. Then typed SET 14 0 and then soft-reset the PPC and WALA!!! Original OS ROM 1.5 and radio version 0.92 back and OS functional. Not fully functional as it errors trying to load some MSN .cpl files, but I say no to opening them and I have a functioning phone! I've tried to reflash the device NUMEROUS times with the CHT9000 and other ROMs posted here, but they still return me to the stuck at boot loader and won't flash. Each time, I removed the battery, waited, used MTTY to set 14 0, and soft reset and back to a functioning OS. I guess I may have to wait for other roms to try. But at least the unit isn't a BRICK anymore! Even if the ROM sucks, just gotta be patient. I even tried using NoID RUU's and MA ruu. Neither worked.

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Re: I just got pre-production Hermes back to a OS using SET
glad you have revived it
HTC makes things easy for us
I'll update the wiki, as this could be useful to someone else
EDIT:
http://wiki.xda-developers.com/index.php?pagename=Hermes_PreproductionVersions
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
wiki updated!

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Thanks !!!
Hi pof, hi others!
Great job!!! I am sorry I could not react during the week. I should "meet" my friend via internet soon - so we will report our progress.
Cheers
Hans

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hi everybody,
it´s me, hans jensen´s friend, who had the problem with flashing. i am sorry, my englisch knowledge is poor, however i hope, that you will understand me. very much thank to all, who have engaged in my problem. espetially thanks go to holywood63a, because he sorted out my problem.
but attention, the command "SET" may not be typed with upper case, as noted above, but with lower-case letters - "set", then!
holywood63a, pof, i invite you to beer, when you are going to prague 8) ...

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xxjohn said:
but attention, the command "SET" may not be typed with upper case, as noted above, but with lower-case letters - "set", then!
holywood63a, pof, i invite you to beer, when you are going to prague 8) ...
Click to expand...
Click to collapse
Glad it is working, updated the wiki with lowecase "set".
thanks for the beer!! :wink:

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;-)
F..k, xxjohn told me he speaks no English! I believe he had to be sooo happy that he has forced himself to write his contribution here ;-)

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Hans Jensen's friend, let me know if you ever find ROM upg!!
You're very welcome as for the set command restoring your OS. Mine still has some glitches but runs until I can find a flashable ROM for the 300mhz version.
If you ever find a ROM that will flash to it, can you post to this thread?
Thanks!
And not sure I'll ever make my way to Prague or not, but would love to! I could if you sent me pre-paid flight vouchers for two adults and a child though! *smiling*

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Hello,
Can you enter into the bootloader of the preproduction version of the Hermes, issue these commands and post the output here?
Code:
info 2
info ?
checkimage
info 3
Hopefully this will give us a clue on how to modify the Hermes roms to make them possible to flash into preproduction versions.
Also check if your bootloader has any of these commands, not present in the production versions: d2s, s2d, help
And tell me the IPL / SPL versions you see when your device boots.
If you want more info check this page, you can compare with the production Hermes bootloader:
http://wiki.xda-developers.com/index.php?pagename=Hermes_BootLoader
Note: "info 3" could hang the mtty console sometimes, do it the latest.
cheers!

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Hi Guys,
I'm in the same boat as I've just been given a pre-production model of the Dopod 838 Pro but my main problem is that the ROM language is in Chinese! No problem if I could understand it but I'm trying to install a WWE ROM but have been put off by holywood63a experiences. Has anybody found a solution to this or is there another way I can change the language?
@pof: Anyway, here is the info you requested
USB>info 2
HTCS00000000jR*¥HTCE
USB>info ?
Block 0x0(0) is Reversed block
Block 0x1(1) is Reversed block
Block 0x2(2) is Reversed block
Block 0x3(3) is Reversed block
Block 0x4(4) is Reversed block
Block 0x5(5) is Reversed block
Block 0x6(6) is Reversed block
Block 0x7(7) is Reversed block
Block 0x8(8) is Reversed block
Block 0x9(9) is Reversed block
Block 0xA(10) is Reversed block
Block 0xB(11) is Reversed block
Block 0xC(12) is Reversed block
Partition[0], type=0x20, start=0x2, total=0x18FE
Partition[1], type=0x23, start=0x1900, total=0x1700
Partition[2], type=0x25, start=0x3000, total=0x1B300
CE Total Length(with sector info) = 0x3D51800
CE CheckSum Length(without sector info) = 0x3C60000
USB>checkimage
Command error !!!
USB>info 3
HTCSH
USB>info 6
HTCST ÚÈÒHTCE
USB>info 7
HTC Integrated Re-Flash Utility, Common Base Version : 0.05
Device Name: H, Bootloader Version : 0.94
Built at: Feb 21 2006 14:11:43
Copyright (c) 1998-2005 High Tech Computer Corporation
CPU ID = 0x41129200
USB>info 8
Block 0x0(0) is Reversed block
Block 0x1(1) is Reversed block
Block 0x2(2) is Reversed block
Block 0x3(3) is Reversed block
Block 0x4(4) is Reversed block
Block 0x5(5) is Reversed block
Block 0x6(6) is Reversed block
Block 0x7(7) is Reversed block
Block 0x8(8) is Reversed block
Block 0x9(9) is Reversed block
Block 0xA(10) is Reversed block
Block 0xB(11) is Reversed block
Block 0xC(12) is Reversed block
Partition[0], type=0x20, start=0x2, total=0x18FE
Partition[1], type=0x23, start=0x1900, total=0x1700
Partition[2], type=0x25, start=0x3000, total=0x1B300
CE Total Length(with sector info) = 0x3D51800
CE CheckSum Length(without sector info) = 0x3C60000
Hope all this helps someone to come up with a solution.
Cheers
Oz

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omaqsood, thanks for the info, but to see exactly WHY and WHERE it fails, we need a full USB capture of the ROM Upgrade process, to do it download HHD USB Monitor, install it and start a new capture, click on the second tab where it says "full decode" and then upgrade the rom until it fails, then stop the capture and export it as TEXT (no unicode), zip it and post the results here.
After that, connect using mtty and type "set 14 0" and "task 8" to return to your previous rom.
Hopefully this will show where the problem is and would give us a clue on how to "adapt" a rom or modify the RomUpgradeUt for flashing preproduction units.

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I followed your instructions as well as I could but couldn't find the "full decode" option. I've attached the output as you asked.
I hope it helps.

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oops, i'm sorry but the log only contains activesync info, GetDeviceData.exe and EnterBL.exe, and when device enters into BootLoader USB is disconnected and LOG stopped, so it's unuseful
Instructions again, I hope this time will be more useful:
1) Disable activesync on your computer by right click on activesync icon -> connection settings -> uncheck "allow USB connections".
2) Put your device in BootLoader mode
3) Connect device to computer using USB cable.
4) Start USBMonitor.
5) File -> New session -> USB Monitor -> Select USB device where your phone is connected -> Check "request view" -> Finish
6) In the upper part there are two tabs: basic and complete. Click on "Complete".
7) click on RomUpgradeUt.exe and start the Rom Update Process, if everything went fine you should see all the USB traffic output on USB monitor window.
8 ) when rom upgrade fails, click on Edit -> Export and Save as type "ANSI Text files".
9) Save the file and zip it.
10) Go to mtty and issue the bootloader commands "set 14 0" and "task 8".
11) Upload the zipped file here again or put it on xda-dev FTP if it is too big.