low volume on a SPV c100 - HTC Oxygen

hi
sorry for my bad english. i'm french.
i have bought a spv c100 and i have 2 problems:
when someone call me and the phone ring, the volume is not gigh enough. sound is set to maximum but i can't hear it when there is some noise around me...
but the second problem is that when i am in conversation with someone, with the volume at 0, the ear-phone is too strong... and i can't lower it beacause i'm at minimum
is there any way (patch, register database) to change it?

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Thanks, and sorry for my bad bad bad english

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