Hi
OK, I have just received my Atrix, and am having trouble. Basically, it will not connect to mobile data.
It is an AT&T model, unlocked to all networks by the seller. I can make & receive phone calls (now I've found how to skip Blur setup), and have entered the correct APN settings, but it refuses to connect.
I am assuming this is a radio/frequency issue. Are there any radio images that can be used to correct this, so I can use this in the UK? On the Defy there is an app called "baseband switcher" which can install the correct info for you.
---------- SOLVED ----------
Just a quick edit to show this issue is fixed.
I am unsure what fixed it. I have performed most of my testing at work, and found that the issue here was a problem with my provider (they were doing maintenance in the area). But it didn't work at home either, initially. I have flashed several radios, modified pppd-ril.options and replaced libmoto-ril.so. Something out of these has fixed my issue.
If I get chance I will remove some of the mods to see if the issue comes back, and post the results here for anyone else who comes accross this problem.
By the way, this has only fixed the issue of no 2G data. 3G data on 900MHz is still unavailable, as far as I am aware. If anyone knows how to check which frequency is currently being used, I can check this further, otherwise I think this is the best we can hope for at the moment.
Hi
Does anyone know the answer to this?
Can I flash a UK/European radio on this (AT&T) Atrix? I have installed Aura, will this make a difference? Are there "fruitcakes" available for the radio, or must I use and SBF?
I have tried to research this through the site (and google) but I can find no definitive answers. All I think I need is a 900/1800/2100 baseband. I definately have the correct APN settings, and mobile data has worked while I've been out and about, but it is very patchy and I am not getting mobile data in places I know have good signal, and am noit getting 3G in places I used to.
I had this same problem on my Defy, and this was easily fixed using the Defy Baseband Switcher app. Selecting a UK baseband fixed all my issues then, so I expect the same now.
Please help
Thanks
Mouse
Hello
I'm interested at the answer too. I have bought AT&T version from US and imported it to Europe.
The problem for me is that I need Atrix to use 900MHz 3G. I can use 2100MHz 3G but when the 3G is build using 900MHz, Atrix is not able to use 3G, only Edge or GPRS. I have other phone with 900MHz/2100MHz support which I use to verify existence of 3G service.
I have tried with radio version N_01.95.00R which did not work with 900MHz. Just couple of minutes ago I installed N_01.100.00R (CWM zip), haven't yet tested it with 900MHz.
I have seen reports from users owning Atrix, that they have been able to activate 900MHz 3G support by installing N_01.95.00R or N_01.97.00R.
If N_01.100.00R does not work, I''ll try N_01.97.00R and after that I don't know what to try.
is95kiko said:
Hello
I'm interested at the answer too. I have bought AT&T version from US and imported it to Europe.
The problem for me is that I need Atrix to use 900MHz 3G. I can use 2100MHz 3G but when the 3G is build using 900MHz, Atrix is not able to use 3G, only Edge or GPRS. I have other phone with 900MHz/2100MHz support which I use to verify existence of 3G service.
I have tried with radio version N_01.95.00R which did not work with 900MHz. Just couple of minutes ago I installed N_01.100.00R (CWM zip), haven't yet tested it with 900MHz.
I have seen reports from users owning Atrix, that they have been able to activate 900MHz 3G support by installing N_01.95.00R or N_01.97.00R.
If N_01.100.00R does not work, I''ll try N_01.97.00R and after that I don't know what to try.
Click to expand...
Click to collapse
Thanks, that's more info than I've managed to glean from my research.
I'm also on a network which uses 900MHz for 3G (in some areas at least) so this may be my problem. I'm currently on baseband N_01.77.15P. If you wouldn't mind letting me know once you've checked I'll wait for you to report back about
N_01.100.00R.
By the way, does anyone know if there are these "fruitcake" things for radios, or do they have to be flashed from SBFs?
Just FYI, I got impatient, and work has been quiet, so I tried myself.
1.100.0R and 1.95.0R made no difference for me.
I also tried an international 1.97.0R SBF, and this gave me an error while flashing... was quite worried till I pulled the battery and it booted back up fine.
I just want to add, here, that if I manage to get 3G reception I can use it fine. However I don't get 3G in very many places, including ones which worked perfectly (full signal) on my Defy. Also, as soon as it tips over to 2G in these places, it shows the "G" icon but does not allow any traffic.
As I said, this is exact problem I had with my Defy when a ROM I installed changed the baseband to a US one from a UK one, and it was fixed as soon as I changed back. So "all" I need is a baseband which will install on my (BL unlocked, SIM unlocked, Rooted and ROMed) AT&T Atrix which is compatible with (O2) UK bands (specifically 900MHz for 2G & 3G and 2100MHZ for 3G only).
I tested with N_01.100.00R, but no success.
I don't know anything about "fruitcake", but I have installed new radio versions either from sbf with RSD Lite or from zip-files using CWM.
Where to find radio versions made for Europe/international use?
I have an AT&T Atrix in Germany, everything works out ok. Try following:
Go to http://forum.xda-developers.com/showthread.php?t=1163009 and flash the radio from there.
In your stock dialer, dial *#*#4636#*#*, choose Phone Information, Set preferred network type to "GSM auto (PRL)" or "GSM Only".
Before all that though, make sure you have the correct APN, it'd be a bummer if it's that simple..
Vangelis13 said:
I have an AT&T Atrix in Germany, everything works out ok. Try following:
Go to http://forum.xda-developers.com/showthread.php?t=1163009 and flash the radio from there.
In your stock dialer, dial *#*#4636#*#*, choose Phone Information, Set preferred network type to "GSM auto (PRL)" or "GSM Only".
Before all that though, make sure you have the correct APN, it'd be a bummer if it's that simple..
Click to expand...
Click to collapse
Hi
Thanks. I have checked the APN settings so many times now that I could probably recite them by heart I have also installed an app which sets up the correct settings for me, so I'm pretty sure they are right. From *#*#4636#*#* network type is set to GSM auto, and "GSM disconnects" says "fail because Unknown Data Error".
Which radio from that post, BTW? The AT&T .91 one?
drmouse81 said:
Hi
Thanks. I have checked the APN settings so many times now that I could probably recite them by heart I have also installed an app which sets up the correct settings for me, so I'm pretty sure they are right. From *#*#4636#*#* network type is set to GSM auto, and "GSM disconnects" says "fail because Unknown Data Error".
Which radio from that post, BTW? The AT&T .91 one?
Click to expand...
Click to collapse
Yep, that's the one I'm using.
Try flashing that and see how it goes. Though data should work regardless older / newer radio; have you tried calling your provider?
Nup
Flashed the linked radio, and it made no difference.
By the way, I finally found where the "Select band" item was, it's in the 4636 menu, phone info, menu key, select band. This shows only USA.
I think I may try flashing the French fruitcake located here just to see if that fixes it. Orange France uses the same frequencies. I know it's stock, but I can try flashing a custom ROM after. I just want to get this thing working now...
Also, there is a post here which seems to suggest a method to fix it, but I am at work and it's too much hassle to set all that up here.
I tried to flash couple of international sbf's but none installed, sec_exception febe 35,35 was the problem.
Then I tried to install Bell radio from bellradiolatest.zip using CMW. Now I have version n_01.77.30s.qn, haven't tried 900MHz yet but 2100MHZ is working as it was with other versions.
4636 menu shows me also the USA Band, which is only option, cannot be changed.
After I have verified that this n_01.77.30s.qn ain't working, I'll try AT&T .91.
I'm using Cyanogenmod and prefer it, I just can't stand the original firmware or something based on original one. For example, week starts from Monday here, in CM I can choose it but US based firmwares week starts from sunday and cannot be changed.
I can confirm that flashing a French fruitcake doesn't work, results in flashing red led. Restored from backup, back to square one.
The Atrix from AT&T does not have the ability to utilise the WCDMA network on the 900Mhz band.
matthew5025 said:
The Atrix from AT&T does not have the ability to utilise the WCDMA network on the 900Mhz band.
Click to expand...
Click to collapse
Is this certain? Can anyone confirm this?
Also, does anyone know if O2 UK are disabling 2G on 900MHz when they enable 3G?
drmouse81 said:
Is this certain? Can anyone confirm this?
Click to expand...
Click to collapse
It is confirmed by motorola themselves, at the motodev website. This is the link to the said page.
WAN: VOICE BANDS GSM 850/900/1800/1900,
W-CDMA 850/1900/2100
drmouse81 said:
Also, does anyone know if O2 UK are disabling 2G on 900MHz when they enable 3G?
Click to expand...
Click to collapse
Never heard of a carrier disabling a network they already have, but why would you be worried?
That sucks!
Anyway, the reason I was wonderring is that I cannot get a 2G data connection either. I have been told now on another forum that this is not the case, and I should be getting 2G data. So it seems the phone cannot even make a 2G data connection at 900MHZ (this network only does 2G at 900MHz, 3G is at 900/2100MHz). In *#*#4636#*#* it shows DcAtivatingState for ages, then goes inactive with "Unknown Data Error".
When I can get a 3G signal it is fine.
drmouse81 said:
That sucks!
Anyway, the reason I was wonderring is that I cannot get a 2G data connection either. I have been told now on another forum that this is not the case, and I should be getting 2G data. So it seems the phone cannot even make a 2G data connection at 900MHZ (this network only does 2G at 900MHz, 3G is at 900/2100MHz). In *#*#4636#*#* it shows DcAtivatingState for ages, then goes inactive with "Unknown Data Error".
When I can get a 3G signal it is fine.
Click to expand...
Click to collapse
Could you type the whole thing out? Also, check your apn settings
I am absolutely certain the APN settings are correct, I have checked them over and over, set them using an app, and verified against my previous phone as well.
State: Dc ActivatingState is connecting to [ApnSettingV2] giffgaff data, 1357, 23410, giffgaff.comm , , , , , -1, true, -1, 0, 0, *, IP, IP
Click to expand...
Click to collapse
It sits at that for a long time, then goes to
State: DcInactiveState disconnected with last try at 17:35
fail because Unknown Data Error
Click to expand...
Click to collapse
I have also just had a reply on my operator's forum from another user who says he had exactly the same problem with this phone.
Now it's just gone into DcActiveState, and says the connection is available. However, nothing gets through. It reckons it's sending and receiving PPP packets, but I can't ping anything, can't nslookup, and obviously can't browse.
Just tried with my old phone, and everything looks the same (when restricted to 2G only), and it operates perfectly. So it is the phone. I checked the APN settings again, before you ask, and they are identical between devices.
I did read something about the stock AT&T firmware blocking other APNs, but that can't be what's happenning here, can it? I mean, it works fine when it can get 3G.
Right, this is getting irritating.
I just flashed a stock 2.3.4 fruit cake to see if that helped. I added my APN settings, and couldn't connect. Set it in WCDMA only and it got a weak HSPA signal, went through Blur setup. Tried again on GSM auto and no joy, even when it hits DcActivatedState nothing gets through.
I am absolutely certain it is not the APN settings. I am sure they would not even allow 3G access if they were wrong, but with a 3G signal it works perfectly. But on GPRS (in several places, miles apart so on different cells) I can get not data connection.
I have the UK Razr, at first i was able to use 3G then after 3 days i can only get EDGE.
I hard reset and still i cant get 3G.
Ideas?
I saw in the widget named Mobile date toggle, try to add it and turn it on?
Also check in Setting -> Wireless & network settings -> Mobile networks -> Select network and select 3G.
3G
dragonthl said:
I saw in the widget named Mobile date toggle, try to add it and turn it on?
Also check in Setting -> Wireless & network settings -> Mobile networks -> Select network and select 3G.
Click to expand...
Click to collapse
When i do a network search I only get the 2G networks. If i select 3G the signal drops.
It seems i cant enable UMTS. I m always on EDGE / 2g network.
If I use the sim in another mobile it connects normally to 3G/UMTS.
Any help how to enable it on the RAZR?
It was working 2 days ago and suddenly it stopped.
Any idea how to switch between radio bands? from the phone info i can only see USA band and nothing about Europe or other bands?
This is causing my disabled 3G, I cant connect to any 3G network (voice and data).
Help is needed please
Fix the problem? Same thing happens to me yesterday. All the same. I would appreciate help.
Sorry for my English, I am using the google translator from Spanish.
Same problem here. Anyone find a fix?
Yesterday I wrote email to Motorola, I have asked several questions ... but still have not given me solution.
I returned the device to the store after trying everything. I even changed the GSM/SIM operator and the problem wasn't solved, i can only use EDGE/2G, whenever i switch to 3G the signal dies.
fadishehadeh said:
I returned the device to the store after trying everything. I even changed the GSM/SIM operator and the problem wasn't solved, i can only use EDGE/2G, whenever i switch to 3G the signal dies.
Click to expand...
Click to collapse
Thank you.
The new phone works good in
3G?
OK
In the dialer
*#*#46336#*#*
-Phone information
chose : GSM/CDMA Auto
BE CAREFULL HERE
medo18 said:
OK
In the dialer
*#*#46336#*
-Phone information
chose : GSM/CDMA Auto
BE CAREFULL HERE
Click to expand...
Click to collapse
For mine, the testing menu is *#*#4636#*#*
No luck yet with what you suggested, but I'm trying different combos of APNs and messing with the testing menu to see if I can get UMTS.
---------- Post added at 06:02 PM ---------- Previous post was at 05:27 PM ----------
I've fixed my particular issue. I did an upgrade to the iPhone 4S (US AT&T), and am selling the iPhone to pay for my xt910. Apparently, when they did the upgrade, they inadvertently removed my data plan. They fixed the issue and I'm now getting full UMTS on wap.cingular.
Hopefully that will help some of you other guys having the issue. I thought it was the phone itself, but it turned out to be my plan.
Hi,
I am an android noob and would really appreciate some help here. I recently acquired a Sony Ericsson Xperia X10i running on Gingerbread 2.3.3. The phone however has failed to live up to my expectations as its connectivity to the internet is very terrible. The mobile networks in my location provide either 3G or HSDPA. The phone however is predominantly on EDGE and even then there is no connectivity with EDGE. Only Opera Mini manages to pull down pages after many minutes of requesting the page and constant refreshing. The same SIM when inserted in a USB Modem dongle gives stable HSDPA internet connectivity. When connected to HSDPA though, the phone's connectivity i trouble free. My question is: Why am I unable to browse or use any of the apps (facebook,play store, twitter, bbc news, Y! Messenger etc) with and EDGE connection? I have tried to restrict connectivity to only WCDMA in settings but this only results in long periods of loss of network on the phone. Help please. I need the phone to operate on EDGE as well as HSDPA as most parts of Nigeria has EDGE coverage with HSDPA only being rolled out in stages in select locations. Thanks
airsay said:
Hi,
I am an android noob and would really appreciate some help here. I recently acquired a Sony Ericsson Xperia X10i running on Gingerbread 2.3.3. The phone however has failed to live up to my expectations as its connectivity to the internet is very terrible. The mobile networks in my location provide either 3G or HSDPA. The phone however is predominantly on EDGE and even then there is no connectivity with EDGE. Only Opera Mini manages to pull down pages after many minutes of requesting the page and constant refreshing. The same SIM when inserted in a USB Modem dongle gives stable HSDPA internet connectivity. When connected to HSDPA though, the phone's connectivity i trouble free. My question is: Why am I unable to browse or use any of the apps (facebook,play store, twitter, bbc news, Y! Messenger etc) with and EDGE connection? I have tried to restrict connectivity to only WCDMA in settings but this only results in long periods of loss of network on the phone. Help please. I need the phone to operate on EDGE as well as HSDPA as most parts of Nigeria has EDGE coverage with HSDPA only being rolled out in stages in select locations. Thanks
Click to expand...
Click to collapse
Try to change the network mode to GSM/WCDMA preferred.nd in ur area if there is no full coverage of hsdpa.then the network mode fluctuates to edge to hsdpa.so if u want nly 2g.then select GSM only.then the network wnt fulctuate to hsdpa.
if helped hit thanks
any other queries reply
hi,
thanks for the reply. that solved the issue of the flunctuation. but i really need the phone to browse on 2g because I'm often at remote rural places where you'll dance for joy if you have 2g coverage. why is the phone unable to utilize 2g. thank you
Sent from my X10i using xda app-developers app
airsay said:
hi,
thanks for the reply. that solved the issue of the flunctuation. but i really need the phone to browse on 2g because I'm often at remote rural places where you'll dance for joy if you have 2g coverage. why is the phone unable to utilize 2g. thank you
Sent from my X10i using xda app-developers app
Click to expand...
Click to collapse
Lke you said if its hard to get a 2g connection the x10 may not be capable of it for some reason in your area :/
If u want to switch between 2g n 3g ,that depends on.ur network provider ( I in India went and ask Docomo service company if I could switch between 2g( EDGE) AND 3g . I got a flat ' no ' reply) .
If u only want 2g go to network settings, and change to GSM only. It may work provided ur service provider doesn't use 3g on it.
Sent from my X10i using xda premium
Just switch your network to GSM only in network settings and it would only pick up 2G.
Sent from my X10i