Hello,
I am new to this site, and also to WM based phones. I have run several searches on the forums for this problem and spent at least 3 hours today trying to run through the results, but I haven't found an answer that fits my circumstances. If the answer is on the forums, please forgive me, but I probably missed it because most posts start with one topic and become something entirely different within 5-12 pages.
So I have a Cingular 8525 with these stats:
Rom Version: 1.34.502.1
ROM Date: 9/21/06
Radio Version: 1.16.0.0
Protocol Version: 32.53.7018.01H
Windows Mobile 5.0
I am working from a Windows XP Pro, SP2 box with ActiveSync 4.5 installed.
I downloaded 2 different update packages. The first was the latest shipped ROM, the second was the official Windows Mobile 6 upgrade. I have a USB cable attached to a USB 2.0 port. This is what happens when I try to upgrade with either program (I have done this both with the SIM card in and without it in):
Method 1:
I connect the 8525 to the USB cable and run ActiveSync. It connects and syncs, then I run the Upgrade program I downloaded. It starts up, then I lose the ActiveSync connection to the 8525. A second or so later, I get the rainbow color bands across the screen and it sits there. The program gets to the part about how you might brinck your phone, and I continue with the upgrade process. It gets to the part where it is supposed to check for the phone's current ROM, and it shows a blank instead of the ROM's version.
Method 2:
I start the upgrade program, then when it gets to the part about connecting your 8525, I connect it to the USB cable, then run ActiveSync. After it syncs, I continue with the process. This lets me avoid the problem with the rainbow screen and it identifies the current ROM on the phone. I continue the upgrade process, and it gets to the part where it is supposed to begin actually doing the upgrade. Then the program says that there is a USB connectivity problem, error 260. It gives me the option to reset the 8525 and see if it recovers correctly (which it always does), then try again, but I get the same effect.
I can't figure out what to do, and any help would be greatly appreciated!
An Update:
On the rainbow screen, it says:
HERM100
IPL-1.01
HERM100
SPL-1.11
USB
Ok, this time I downloaded the latest update from HTC and ran it again. I got the same result as method 1, but even though it didn't show the existing ROM version, I let it run and it actually did update!
I now how WM 5 (still) and:
ROM Version: 2.15.502.3
ROM Date: 04/09/07
Radio Version: 1.40.30.00
Protocol version: 32.73.7020.16H
So far so good, but man that startup tone is LOUD! I am guessing that there was either a problem with the first upgrade I downloaded, or I just chickened out and didn't let the upgrade continue when I didn't see what I expected...
Hope this helps someone else!
Related
Hello,
I tried to upgrade my imate with bluetooth (instead of cable, because it is in my job)and now the only thing i see in the screen is "Serial v1.02" I have tried to do a full reset but nothing changes. What can i do??? Thanksss
:lol: not buy serial cable!!!
there is an OFFICIAL UPGRADE ready and existing, but not yet PUBLIC,
it is one nice 40 MB RUU file which will uprgade your unit to english language:
Microsoft Pocket PC version 4.20.0 (Build 13252)
ROM version: 1.60.00WWE
ROM date: 12/03/03
Radio version: 1.06.01
Protocol version: 1337.16
ExtROM version: 1.60.06
Indirizzo http://xda-developers.com/incoming/rom160wwe/RUU16006WWE_T-mobile_NL.exe
IT'S FANTASTIC AND EASY WHIT THE USB CRADDLE
What you may try to do, for a start, is to reinstall the ROM upgrade once again, USING THE USB CRADLE and nothing else. Better remove the SIM card before installing the upgrade. Also, make sure that the battery is fully charged. All through the upgrade process, do not touch the device.
Finally....
Next day When i was in my job put my imate in the cradle, ran the upgrade and it worked.....I am happpppppy ¡¡¡¡
Upgrade failed
I had the same problem as dherrero. However, I have no luck as him. My XDA II still dead can not be boot. Anyone can help? Thanks.
IT's DEAD
I have a MDA from T-Mobile for 3 weeks now. I find out about the rom update (RUU16006WWE_T-mobile_NL.exe), tried it and got the message that the update failed.
On my MDA screen therse is only the message "USB v1.01".
Running the update again doesn't help.
Is there a solution or do I have to contact T-Mobile?
Hi all ,
One of my Friends had the same problem , he tried another computer and it works , then guess what was the problem ???? We found that it was ZONE ALARM !!!
So please check You'r computers guyes ,it might be another software makes the upgrade failed .
Thanks
Hi all!
We have to be aware, that the upgrade program says "NO PROGRAMS RUNNING ON THE PPC AND NO PROGRAMS RUNNING ON THE PC ITSELF"
It's a hard lesson i learned years ago while flashing a BIOS..... if possible, do it at an UPS equipped PC (or notebook btw) to reduce your chances of killing your device.
Windows XP has many more programs running than one would suspect. As a first measure, kill all the ones you can in the right side of your taskbar, shut down your Anti Virus and Firewall, and cross your fingers while upgrading.....
Should we also shut down Activesync? Or is it needed for the upgrade?
Thanx.
I am in the same boat this day. Please help !!! I tried to upgrade the imate threw the club imate ... i downloaded ok i believe ... i did not use the cradel just a mini sync usb cord ... i used this before many times to sync... but when i tried to run the official update it stopped and now it says only serial v1.02 when i put it in the cradel it says usb v1.o2 its dead... no light for batter scharge nothing???? no sync at all please help
ActiveSync is not involved in the upgrade process. The upgrade program runs out of this, with it's own connection and settings via USB.
I haven't used the mini cord, so I'm of no help about it.
Try the upgrade program again, looks like it failed to fully flash your ROM. (That's why you don't see the charging light, it's Software controlled)
Good Luck!
mm
Try to update your imate using a cradle connected to a pc(usb). It should work
i have the exact same problem as highlighted by the others here, USB and v1.02 screen. Question is, how do you continue to flash your rom after it fails and you put back your unit into the cradle and activesync does not sync it anymore
the upgrade doesnt use activesync so it doesnt matter. Just put the imate in the cradle(in other pc, if possible) and run the upgrade
qtek rom update problem
hi guys. my qtek only says USB v 1.02. I cannot do any rom flash. what rom should i use. where can i download it from?
Hello,
I recently acquired an i-mate and before doing anything, decided to perform a ROM upgrade. It started with ROM version 1.66.00WWE and Radio version 1.10.00. I followed all the instructions on the clubimate website. The ROM upgrade (Step 1) went well, until I started the English Language customization (step 2). That program froze on my computer and left the i-mate in bootloader mode, even before starting the Extended ROM upgrade for the customizations. When trying to upgrade the main 1.72 ROM again, it gets stuck at the Radio Stack Upgrade (to version 1.14) at 14%, then either exits with no message (Win XP), or gives a Radio Stack Upgrade error message (Win 98 ME). The phone meanwhile says that it is perfuming the radio stack upgrade and to please wait. Waiting for an hour yielded no change. The following is the log file entries of the part for the Radio Stack upgrade:
03:06:42 Connection with USB
03:07:52 Begin Stage 4
03:08:22 Radio Erase retry 1
03:08:59 Radio Erase retry 2
03:09:15 Stage 4 Complete
03:09:15 Begin Stage 5
03:09:15 Write block1
03:09:26 Write block2
03:09:32 Write block3
03:10:08 Radio Update data retry 1
03:10:16 Write block4
03:10:24 Write block5
03:10:32 Write block6
03:10:40 Write block7
03:10:49 Write block8
03:11:25 Radio Update data retry 2
03:12:01 Radio Update data retry 3
I tried many times, but get the same result. I followed all advice on this forum and searched all over for solutions, from getting the device into bootloader mode (power button + action button + reset), making sure that my PC does not have any other USB device connected, that the only programs running are the upgrade utility and ActiveSync 3.7.1, etc.
I also notice it takes approx 1 hour from start of upgrade until the Radio Stack Upgrade, instead of the advertised 30 minutes. Someone mentioned that this Radio Stack Upgrade problem may be caused by a security feature on the Radio Stack ROM preventing the installation of older versions. However, I am installing the newest (ver 1.14), so this should not be a problem. With a hunch, I decided to try the English Language Customization (1.72.800) upgrade again, and the extended ROM upgrade worked, but still no Radio Stack. So now I ave everything upgraded, but a blank Radio Stack.
Now when performing a hard reset, I get the blue screen with "i-mate" written on it. In the bottom right only the version of the ROM "D 1.72.00 WWE" is shown, but it says "No GSM" right above it. It takes approx. 15 minutes to boot (with blue Bluetooth LED flashing), then goes through the screen alignment and intro procedure. After that, it installs customization and boots again. It takes another 15 minutes to boot and the phone functions only as a PDA. Even a soft reset takes 15 minutes (with Bluetooth LED flashing). I tried upgrading again after that, but no use. Going to "Device Information", I see the versions of ROM and Extended ROM, but the Radio and Protocol are blank.
I tried phased upgrading, where I would include the main ROM upgrade file into to the directory where the archive was extracted, then extended ROM, then radio stack. Everytime the radio stack upgrade failed (i.e. stuck at 14%), I would try to upgrade that part only, since all others upgraded successfully.
I am really out of options. Any help would be highly appreciated.
Thanks!
I asked Carrier Devices (clubimate) about this step 2 because on the official download page all I saw was the step 1, no step 2 and no link to download.
The answer I got was there is no english customization 800, only a beta. The customization or step2 would be presented for arabic or telstar etc based on your IMEI # not for english it is contained in the first .exe
So you MUST have got this 800 customization and maybe the main upgrade from on here because it was never on the offical download page. Only the BETA from the FTP which some hacked into on clubimate and posted on here.
Go to the official download page on clubimate (register if you havn't) and dowload the official .exe upgrade (one file) and see if it will run. Don't get it from here.
RUU172126WWE_imate.exe
Hard reset a couple times and that should be it. The upgrade does take a LONG time to do.
If that does not work, you might have to do a warranty repair, I would use the online chat support on clubimate, just watch for when they are online and ask. I don't think you can just flash the radio portion.
I find 1.72 VERY stable and fast. Good luck!
Hmm.. All files were downloaded from the official clubimate website (I had to register in order to download). Talking to customer support, they were aware of the Step 2 customization file on their site (they recommended it, too). I doubt I downloaded hacked ones.
Still a loss on what to do, other than take it to a service center, that is (anybody do that? was it expensive? took too long?).
I tried a suggestion where I extracted the Radio Stack ROM upgrade file from version 1.66 and installing it separately. Still stops at 14%. I also tried a full reflash back to 1.66, but also same result. Took it to an i-mate service center nearby, was surprised that they didn't even know how to put the i-mate into bootloader mode (I had to show them)! All they could do was try reflashing using the same utilities we use (still no luck). They said that anything more elaborate would require sending it to Dubai. So much for "service" center. So, no luck there, either.
Also tried to reflash to the orginal 1.00 ROM with 1.05 Radio: The upgrade utilitiy that came with that version won't go past the small "please wait...." screen. Just sits there.
Really sad. I didn't even use this phone (figured that the best start is to perform a ROM upgrade). I'm not that impressed with how fragile ROM upgrading is (and I am careful with using only official releases). I thought after the Wallaby, things would be more robust. Maybe I shold dump this thing and get an HP h6300 series.
Note that I managed to successfully upgrade to 1.72 at least once. It was only when trying the 1.72.800 customization did things start to go south.
Also, does it matter whether the SIM card is in the phone or not while upgrading? Instructions are not clear, although they did mention that the phone will behave as if it is out of area.
Another question (desperate and a long shot, maybe stupid), Do SIM cards from say T-Mobile have an effect on i-mate phone Radio Stack ROM (i.e. lock it, etc.?)
ANY help would be appreciated!
i-mate and bootloader
I just got to see the problem as I am going through the same search for answer. How to get to the stage of bootloader? Somehow I feel that the device has crashed: While I was trying to install the upgrade RUU172126WWE_imate, my laptop, and for some odd reason, shut itself down, then auto restarted. The i-mate from that point on did not respond and in fact all lights on the device went blackout. I tried soft and hard resets but to no avail. I even removed the battery for several hours and when I re-installed it, all what it gave me was the word i-mate (but no backlight). Any advise on how I can get the device functional again.
Thank you.
Put your device in bootloader (press the Jog button and the Power button at same time and press the reset switch). Place it in the cradle and re-run the upgrade. That should work OK.
Jog
Thanks for the quick reply.
Power and reset button I know, but I am not familiar with the Jog button on the i-mate (Pocket PC PE). Appreicate your help.
Its the multi-directional button in the middle at the bottom. Press it straight down.
Hi!
long time viewer first time poster.
I have G4 CID LOCKED Cingular 8125 with mfrazzz's Crossbow Reloaded 1.7.1 I have wizard love Rom as Base.
I really tried hard to update (I guess it is really a downgrade) my original Radio from 02.25.11 to 2.19.11 but no matter what I do, it failed.
I tried with every romupdateutility_wizard_noid.exe i could find but I get the same result everytime.
ON PC: I get 260 Error (tried in two machines same error message)
and
On my Wizard: stuck in this 3 colored screen. I see 3 color screen with "RUU" in right upper corner and "USB" on left bottom with IPL/SPL version showing in red If i press reset button, it will boot back to mobile windows fine.
Can anybody help me?
My rest device info:
ROM Version: 2.18.0.0 WWE
ROM date:2/14/06
IPL/SPL: 2.25.0001
GSM:02.25.11
Protocol version? 4.1.13.12
ExtROM version: faria V5.0
My Downgrade
All I did was use the rom upgrade utility from the "wizard love rom" (the one that is in Italian) and the T-mobile radio rom listed in the Wiki.
Worked like a charm!
thanks for the reply..
but of course i tried that already.
i think error 260 is communication related issue. PC communicate perfectly with ActiveSync.. but when it reboot for the flashing to occur,it just get stucked as if pc is not communicating with the wizard.
is downgrade to 2.19.11 really worthy?
nic2mit said:
thanks for the reply..
but of course i tried that already.
i think error 260 is communication related issue. PC communicate perfectly with ActiveSync.. but when it reboot for the flashing to occur,it just get stucked as if pc is not communicating with the wizard.
is downgrade to 2.19.11 really worthy?
Click to expand...
Click to collapse
Is your device actually booting up? If so, just download one of the radio ONLY roms. It won't matter whether you have a CID locked phone or not and the radio ONLY rom will not touch the IPL/SPL.
Having said that, is there a reason why you want to downgrade to 2.19? Are you having missed calls issues?
Hi titus666,
I am having the same ROM and missed call issues too.Even when i am on a full coverage area my wizard signals seems to dropping,coming back,dropping ....
What could be the probalem .Any recommended Radio ROMS's.
Probably you read this already
xdawiz said:
Hi titus666,
I am having the same ROM and missed call issues too.Even when i am on a full coverage area my wizard signals seems to dropping,coming back,dropping ....
What could be the probalem .Any recommended Radio ROMS's.
Click to expand...
Click to collapse
A little bit off regarding your initial post but here´s good feedback on how both radios behave.
http://forum.xda-developers.com/showthread.php?t=312834
I've had some problems as well.
I used the tool that came in the download to downgrade to 2.19 (I am having missed calls problem) and it won't.
I'm using a Windows Vista and already did the whole thing to update drivers with the one given on the forum over here, yet, everytime I run the thing it crashes and then I have to go through it all over again.
Its like the driver just doesn't work anymore, even though I have tried "re-updating" it to the one that I downloaded here, unlike the real Roms this one just won't go throguh and wait for the 3 colored screen to come up, just freezes before.
Alright so I am so frustrated with this...and I am sure there is a simple solution for it. The screen on my old 8525 got messed up and since it was under waranty they sent me a replacement...the screen is ok on the replacement, but the phone isn't working (shows exclamation point next to "wine glass" rather than signal strength bars).... after hours and several phone calls to tech support, High End Devices waranty dept and who knows where else, it was determined that the current ROM version is incompatible with the AT&T network, I have to upgrade. So the version of the ROM on the replacement is 2.15.502.3 which makes wonder why in the world would AT&T send me a phone that would not work on their network? (I'm really trying not to vent here...) Anyways so I go to the HTC website as directed by the Tech. Support person download the stuff and after another hour on the phone with HTC and every possible sollution that they know is tried still can't install. I am running a Vista 64 machine and after getting around all the Vista quirks I am finally able to get to the Bootloader screen (button combination is: Side button [Ok] + [Power] Then push [Reset]...if done correctly your phone goes to the 4 bar boot loader screen, if not your phone soft resets and you have to try it again...) anyways in the bootloader screen it goes to the installation bar on both phone and PC and goes to 1%, then durring that one percent I get the horrible "ERROR 294 : INVALID VENDOR ID" on the PC and the Phone resets.....No matter how we have tried it it is always the same thing...redownloaded the file 3 times, restarted the phone about a gazillion times and the PC about 2 or 3 times. What can I do? I would love to have Ms Windows Mobile 6, but all I really want is a working phone....can anyone please help?
Some more info for those of you that can help:
On "Device Information" screen here is what I have:
ROM version: 2.15.502.3
ROM Date: 04/09/07
Radio version: {blank}
Protocol version: {blank}
On Bootloader screen:
In the top (red) section:
(in white)
HERM100
IPL-1.03
(in yellow)
HERM100
SPL-1.11
and then at the bottom (white) section:
(in black)
USB
(it says Serial when I unplug the USB cable)
I am trying to install the ROM titled:
RUU_Hermes_CINGULAR_WWE_3.62.502.3_6275_1.54.07.00_108_UOOS_SVN05_Ship.exe
downloaded from:
http://216.139.227.230/download/Sof...502.3_6275_1.54.07.00_108_UOOS_SVN05_Ship.exe
found by going to http://www.htc.com, Support, AT&T 8525, Software Download.
Thank you for any help you can give.
u cant be serious......you got an invalid model ID from an 8525 while trying to install an update from at&t itself.
well the solution would simply be to install hardspl (see the sticky) and then install the update. although there are many other easier and faster solutions i think this is the *safest* way. but then the fact that your radio version shows nothing makes me wonder......maybe a corrupted radio or something, which may or may not be related to the invalid model ID error.......anywho, search the forums for error 294 its probably been discussed many times
First of all thanks for your help. So I tried installing the 2.10 - Hard-SPL-V7 and it wont finish the install. I connect the device follow through the installation and when I get to the point where I push Yes on the 8525 the screen goes to the red/green/blue/white bars screen shows
HERM100
IPL-SSPL by Des
HERM100
SPL-1.09.ds
then the Computer shows ERROR [260]: UPDATE ERROR and the installation stops....
error 260 is an open port error, reboot your computer, and try again, if it doesnt work, try a different usb port, also disable watever firewalls or antivirus software you have
Okay so I diabled both the firewall (Windows Firewall) and the antivirus (AVG) and restarted the computer...tried 3 different USB ports...still the same problem....You don't think it could have anything to do with Windows Vista 64 and Windows Mobile Device Center. BEcause as soon as I go into the new Bootloader screen, the WMDC shows that the 8525 is diconnected now...even though it's not. I saw a post on here about installing drivers to get Active Sync on a Vista machine, but the drivers it provides are unsigned and Vista won't let me load them....so what's the next step? And again thank you so much for your help.
Is there any use in putting more effort into this or should I just have AT&T send me a new one?
whether there's any use left is ur decision, dont ask me to help you make your decision.
i know you can install unsigned drivers on vista, i dont know how, use the search. i have also heard that updating wmdc to the latest version helps too.
or you can either try and install hardspl using the microsd card, again use the search.
Hi xda-community,
I am new to the Smartphone- and the Windows Phone world. My main cause is to get rid of the swisscom branding of my HTC Radar. But I also would really like to test some custom ROMs - especially the Dynamics HD2O looks promising in my mind. That's why I bought all the equipment necessary for Goldcard method for 2nd Gen WP7 phones as in this manual.
My Info:
HTC Radar C110e
Model ID: PI06100
SPL – 1.8. 160015.3 (131745)
Radio-16.23.06.10
Radio Software version: 16.23.06.10_ 16.32.00.23U
FW-Rev: 1600.2200.10801.166
What I did so far:
downloaded IMG_Omega_HTC_Europe_2.05.401.01_Radio_Signed_16.23.06.10_16.32.00.23_OMEGA_RELEASE.nbh
renamed it to OMEGIMG.nbh
put it on microSD-Card
used goldcard-tool and made Goldcard of microSD card
put goldcard on one end of Y-Cable, Radar on thick end, and red end in USB port of PC, which put Radar to light
entered USB Host Mode by pressing vol down + camera (now it shows "Update in Progress" and reboots about 10 times every 10 (?) seconds...then this appears:
OMEGIMG.nbh - FAIL
RADIO - Fail
BOOTLOADER -
RCUST -
OS -
>*>*>*>*>*
Update Terminate
UPDATE FAIL
Error code: 33
I tried it a dozen of times and only once it showed me "Update Complete - Update Success". The next time I rebooted the device it showed an "SPL 2.5 MFG" but only once. After another reboot it was back to 1.8 again
But I think the Radio version was upgraded by this "success", since it was 16.23.02.09_2_ 16.24.00.23U when I bought this smartphone.
However, I am lost at this point. In the DFT-manual linked above the basic stuff to know doesn't contain "RUU". I downloaded the ROMUpdateUtility from the manual but when I try, there's always this Error 294- invalid vender ID.
I tried several times to upgrade spl_2.6.160015.3_WWE.exe, but it'S stuck at 0% and then I get the connection Error 262.
Also I might add, that the Radar isn't anymore in the Control Panel but only the HTC USB Sync-Driver (?)
I am afraid to update via Zune, because I read, if the SPL is too high, I couldn't downgrade again to HSPL. However, I never installed Zune. Is this still available? What should I do?
Edit: it worked
after GOldcard, the device restartet b itself and I missed that to enter SPL mode (instead it rebooted to USB HOst Mode by itself and startet the goldcard-method from beginning). By entering SPL mode I stopped the loop of goldcarding and after my SPL was 2.5 after first goldcarding, I was able to HSPL'ing the device
SGE2010 said:
Hi xda-community,
I am new to the Smartphone- and the Windows Phone world. My main cause is to get rid of the swisscom branding of my HTC Radar. But I also would really like to test some custom ROMs - especially the Dynamics HD2O looks promising in my mind. That's why I bought all the equipment necessary for Goldcard method for 2nd Gen WP7 phones as in this manual.
My Info:
HTC Radar C110e
Model ID: PI06100
SPL – 1.8. 160015.3 (131745)
Radio-16.23.06.10
Radio Software version: 16.23.06.10_ 16.32.00.23U
FW-Rev: 1600.2200.10801.166
Edit: it worked
after GOldcard, the device restartet b itself and I missed that to enter SPL mode (instead it rebooted to USB HOst Mode by itself and startet the goldcard-method from beginning). By entering SPL mode I stopped the loop of goldcarding and after my SPL was 2.5 after first goldcarding, I was able to HSPL'ing the device
Click to expand...
Click to collapse
Hi,
I use this ROM and it is very good one. But if you put HSPL already now you should put new radio RUU_Radar_Radio_17.5006.08.27 otherwise it will not work. Read the instructions in the tread. http://forum.xda-developers.com/showthread.php?t=1685271 in the tread there is link for downloading this radio. For me it was easy to HSPL the phone because I am not receive Country error and I don't need to use gold card just RUU.