O2 Atom Stuck - iPAQ rw6828, XDA Atom Software Upgrading

Hi Guyz
I'm trying to upgrade my friends O2 ATOM to any new software .
the problem is that when it reaches RADIO UPDATE
it stays on 0%
PDA Screen says ( UPDATE RADIO STACK ,,,, PLEASE WAIT ... )
IF I REMOVE THE USB CONNECTION , THE ATOM STICKS ON WINDOWS SCREEN , AND SOMETIMES ON SCREEN ALIGNMENT .
i tried three different roms ad got the same result , even thru BOOTLOADER screen, it is very imbarresing , as i promised him a better performance device , now it is not booting .
hhhheeeellllppppp

pleaseeee
he is looking at me and only flames are showing from his eyes

just keep flashing the device, it fails sometimes on the first flash at the radio section, simply disconnect it and then reflash it for the 2nd time.

How long you've wait the process?
I've upgrade my atom more then 10 times and when in Radio Updates it's also not showing the progress as what you've seen.
But it doesn't mean the process is stopping. Just wait and the process will finished. (Usually in it shows the progress in your PDA screen)
Don't unplug your usb cable before it finished.

unfortunatly i had to unplug the ATOM
now it gives only one massege
UPDATE UTILITY
did i brick it ?

for me, I'd take out battery a while and then connect USB and try to flash with wm5 rom like "Xda-Atom-ENG-20060105" (you can found on this forum under "Collection of All O2 XDA ATOM ROM AKU *** (WM5(2*->3*) & WM6 (0.3*->0.7*))" post).
And then upgrade to wm6 rom by ... jiggs, homer285 & udayrulz .....

hi konanda
will this resolve the problem?

yeah, I have done alot of time to solve this problem on other xda atom also .... if you want, I'l upload this wm5 rom on mediafire ....

thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?

Just keep flashing the device.. take a bit longer time and then will complete the updating ....

abuawab said:
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Click to expand...
Click to collapse
Allow the projected 30 mins for the update, if you plan to update via SD Card be sure to read, ALOT! good luck, oh you could have a little read in the Atom Wiki too.

could be your cable or connection?

ATOM ROM update problem
I had the same problem & tried different ways explained in this thread.
No success.
I tried with old original ROM and all new ROMs as well, it stucked on updating RADIO BURN message on computer and ATOM displays Updating RADIO STACK.
I tried removing battery and kept for some times and tried back but same result. Please anyone can help me

i had this problem also. i was unable to reflash my atom. It stuck at the same screen as what the previous user described. At first, the touch screen failed and there isnt any GSM, as in under wireless manager, "phone" isnt there.. E.g There should be Wifi, Phone and Bluetooth in wireless manager.. But sometimes after some soft reset with the taking out of battery, the gsm comes back together with the touchscreen. But this occurred quite frequently until i decided to re-flash it.
Im using the official rom of Xda-Atom-ENG-20060426-MOT0822.. Is there any way to solve this problem?
Thanks in advance.

max20041988 said:
i had this problem also. i was unable to reflash my atom. It stuck at the same screen as what the previous user described. At first, the touch screen failed and there isnt any GSM, as in under wireless manager, "phone" isnt there.. E.g There should be Wifi, Phone and Bluetooth in wireless manager.. But sometimes after some soft reset with the taking out of battery, the gsm comes back together with the touchscreen. But this occurred quite frequently until i decided to re-flash it.
Im using the official rom of Xda-Atom-ENG-20060426-MOT0822.. Is there any way to solve this problem?
Thanks in advance.
Click to expand...
Click to collapse
try to update to any WM6 or if you still want the WM5, there are a lot of ROM
's available. I had this tradgic experience aswell with o2 default ROM. Im contented with the WM6 although no a2dp support yet =)

abuawab said:
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Click to expand...
Click to collapse
i'll agree with the others, better change USB cable as well =) It could be faulty you can use cable from canon digicam/motorola phones et. al.
I would suggest reflashing the ROM with cooked ROM's available here like WM6 or WM5 if you still want to stick with it. o2 default ROM gives me a headache before. No1 rule before upgrading ROM...... Read the WIKI hehehehe

Hey guys I had the same problem, I went through the procedure as here http://forum.xda-developers.com/showthread.php?t=358442
Hope u can also flash 'OS+EBoot' part of it and then after ur Atom Exec restarts u can go in bootloader and flash the original WM5 from O2 ‘Xda-AtomExec-ENG-20060614_R060428N_EX0028.exe’.

Related

XDAII upgrade BUT FAIL

I've done all search BUT still can not solve out my problem.
I tried to upgrade my current ROM (1.03) to 1.60 BUT when upgrade in process; suddenly it said cannot find the device(XDAII).
At that time I took out the machine from cradle and did soft reset. And put it back to cradle to continue upgrade. And the error message still said it still can not find the device.
When I tried to enter into Bootloader mode and USE ROM on SD to restore my original ROM, BUT I tried the method mentioned in some post;
still cannot go to BOOTLOADER mode. On the screen it always said " Serial on the top.
Could anyone help me please?
I have the same problem..
i even tried with Qtek Rom, MDA rom... still not working.
When I turn on the xda II, it only displaying serial on top and v.1 06 at bottom.
tried to run the xdaII upgrade rom with the error :
ERROR 100 : MODEL ID ERROR 1-N-PH-PH-PH
If I try with QTEK and MDA Rom it just does nothing, or it hangs for a long time..
I have tried many times and still not working..
please anyone..
I have the same problem, people, pls help
rom update from sd card
hello,
i did had this also on my old mda..
i fixed it with a rom update on a sd card
good luck
still waiting for a good working 2003 se for my mda2
XDAII stuck in bootloader
mine too , stuck in bootloader with written :
SERIAL V1.06
nothing else ,
what can we do pals ?
no one try to help ????
please ?????
thanks
steve
if you have something written on the screen; such as SERIAL V1.06 then in my opinion you're still okay. do a couple of hard resets, put the unit back on the cradle and double click the upgrade file again. a lot of chaps ran into this same problem but eventually got it going again.
cheers
Thanks Robson..
I did that last nite , but still facing same probs .....
by the way , how to drain my batt ? just take out from the unit for 1 hour ?
and it will automatically drainned ? pls tell me ... thanks before...
Hope this is help...
I have the same problem b4, its frustating to see my XDA become an "expensive brick". After trying everything finally worked. What i did, after u turn on your computer plug in the cradle and also put the XDA into the cradle. Usually the computer didn't recognize it as Pocket PC, so u need to insert the companion CD to ur CDROM. After the computer install the driver, go to folder where ur upgrade file at. Click on HimaUpgradeUt.exe and follow the instruction until finish. DON'T FORGET not to disconnect the power or even take out the XDA headset from the cradle until finish. Good luck guys

O2 ATtom Stuck in Update Utility mode.

My Atom stucks in Update Utility mode ! I flash almost roms available ! I can complete but still stuck ! Any idea ? Please help me !!!
1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.
don't work
i have the same problem..did you solve your problem? if you did, please tell me how to fix this problem...stuck in update utility screen...
You have only one choice. And that is to return your Atom for repair. Mine was actually replaced with a new one 8)
See here http://forum.xda-developers.com/viewtopic.php?t=50749
xda ii s boot loader mode
Hi iam lok,
Is there any updates on the Boot loader problem.
Regards
Lok
IamGuest said:
1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.
Click to expand...
Click to collapse
Guys, dont worry. You have to be patient.
I had the same problem and following O2 Support suggestion
I returned it to their service center .
Now forty (40) days later I a still waiting for something that had a max turnaround of five working days.
take battery out - start update utility and stop at screen before it starts to install.
put battery in and connect to pc and then click continue
worked for me a while ago... i was just listing steps from my memory so i couldve written something wrong there
The steps are not clear :roll: Do you take battery out and connect atom to pc before starting update utiliy?
you take the battery out so the atom shuts down completely
and then you turn it on/plug it in and immediately run the rom upgrade
if you want to solve this problem use anther pc to upgrade your O2 ATtom
because the problem in your PC not pocket ( A atom) .
i had the same problem before i solve it when i change pc
I tried on three different laptops and it still did the same...would not finish flashing radio rom and now stuck in utility update black screen...any other ways to repair this problem?
ok had this happen to me a few times, seriously cant tell u what worked but keep trying to do soft boot and boot loader, and battery removal and reboot the computer, then try update again...
Each time it happened to me i had to try and try and after a while (maybe its a time thing) it worked amazingly enuff.......i was told to take it back to store, but perserverance won out!!.....
i figured if i have to take it back i have nothing to lose so i tried all the solutions and eventually it responds........
Good luck..
I hope this helps.
I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.
I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.
Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.
NeilB said:
I hope this helps.
I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.
I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.
Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.
Click to expand...
Click to collapse
Hello neilB. Could u, or anybody, tell me where I could find ROM such as yours? I wanna try it to my Atom. Perhaps, God helps me, I could "cure" my Atom which is stuck at "Update Utility" and when I flash its ROM, never pass stage 5.
Thanx in advance. i really appreciate it.
helllo everyone...
i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..
i've been tested flashed it with another rom..
really appreciate any help..
kubo_yosiharu said:
helllo everyone...
i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..
i've been tested flashed it with another rom..
really appreciate any help..
Click to expand...
Click to collapse
Please go through this I had the same problem, but remeber to follow the instructions precisely as if u do not follow the same procedure u will not be able to correct the problem:
http://forum.xda-developers.com/showthread.php?t=358442

Xda Atom Stuck At O2

Hi Mods and all
I am new in this forum .... and new with PDA in general ,.. although i have experience in regular cell phones ,,,
I have come up with an issue that i need help with from you guys who seem to be experts...
I have an XDA Atom which turns on upto O2 screen and freezez right there .. i tried to hard reset the phone but failed..
When i press power on and reset button .. screen asks me to press green and red key when i do it says clean boot .. and than do u want to reset your phone ? and than after that i tried to press all keys but nothing happens ,,,
I dont know wht is the problem but i think or assume that i have lost bootloader and or Rom ,,, Please help with this part
Also what tools do i use to flash what i have to flash as the PDA cannot connect with the USB becuase it is not turning on ,,, Please help with this part
Also what do i need to flash to this phone to revive it ,,,? please help with this issue ,, and where can ii download this files ,,
please explain step by step and or direct me to a link where i can geet this information
thank u in advance ,,,
Mike
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Drat. Got to this one too late. Sorry
Anyways, the Atom does have the tendency to lose track of its own extended ROM (You can actually see this happening if you use the WM5 hidden storage revealer - which ironically happens to cause the problem sometimes as well).
Symptoms include:
- A phracking long boot time (>7 minutes, seems to hang)
- Screen goes out of alignment
- Camera, Autoconfig, Equalizer don't work.
- Hard reset doesn't help.
- EXTROM info is missing from device settings (shows as blank) - tho sometimes the device works without this anyhoo.
- CMOS version is also missing (the device definitely won't work in this case)
Probable cause:
- Someone or something just tried to write to your hidden storage root. (Eh?)
Far as I know there's no method to recover other than flashing your phone again. Just one of the design flaws of the Atom, I guess...
(Yes, I feel for you. I had to solve this myself too, and I didn't want to send it in. Thankfully, this isn't a common problem. )
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
would you plz tell here which rom u used for this ????????
Well, my Atom Exec will do the same sometimes.
But the following method works everytime!!!
Take out the battery. Charge it with a charger until full !!!!
Put it back to the machine, it works every time !!!
Or you may try just charge it in the machine for a few hours and see if that works. Since I always have a spare battery charged, every time that dumb thing stuck, I just changed the battery and it waked up again.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
Hi mun66;
I've got the same problem with my Atom. But I dont know how to flash the phone like what you mentioned. Could you plz show me step by step??
Thanks,
Your ATOM Exec
edunon said:
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
Click to expand...
Click to collapse
You guys just need to go into bootloader mode before performing an upgrade. For the XDA Atom just press Power+Dpad(center)+stylus reset momentarily, and its now in bootloader mode. RUN again the Update program. If you still experience the same thing, the update file you downloaded might be corrupted. You have to download again and flash your device again.
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
wilak81 said:
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
Click to expand...
Click to collapse
You might want to send it in the the service centre for a check, just in case it's a hardware problem.. If you still face the same issue even without installing any software..
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
wilak81 said:
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
Click to expand...
Click to collapse
Do keep us posted..
I will face the same problem if i install too much programs.. I guess it's either Pocket Plus, Diary 2 which is causing my problem.. Now wondering if i should change to Atom Life, since they announce WM6... If only there's a perfect phone.
Thank God, it's working after 5x flashing but it still had bug.
I still have to take the battery off for at least 15 minutes if I try to reset the Atom.
Sure 1 thing for ATOM, IT SU**S!!!
i have a friend also has a trouble like this ,but he has solved the problem when he charged the exec. do not you have a try ?
I just picked up one of these to play with.
Mine gets by the O2 screen but if I have a few apps on it it loads the Today screen but then freezes and won't let me access anything either by hard key or screen. Soft reset just repeats the cycle.
This is with only around 4 apps loaded. One of them must be a culprit?
By the way, it came shipped with WM6.0 (ROM: WWE_RC2170507B2).

HELP !! stuck on bootloader screen

My dopod is on ipl/spl 2.20
while trying to update to the latest PV 4.0.0.0.6 Touch, i encountered an error..
Fine, reset the device, went to bootloader, started the PV_Temp upgrade file for my G3 dopod.
halfway, the update fails and says the NBF file cannot be used.
i've tried every other NVID rom and it is the same..
so now i'm stuck in the bootloader screeen and i can't do anything
Please try the search button in this forum!!! And don't worry it's not bricked;-)
sayjeng said:
My dopod is on ipl/spl 2.20
while trying to update to the latest PV 4.0.0.0.6 Touch, i encountered an error..
Fine, reset the device, went to bootloader, started the PV_Temp upgrade file for my G3 dopod.
halfway, the update fails and says the NBF file cannot be used.
i've tried every other NVID rom and it is the same..
so now i'm stuck in the bootloader screeen and i can't do anything
Click to expand...
Click to collapse
check your .NET Framework and see if you have the 2.0 version installed. Reboot your pc and start again. We always experience these hiccoughs.
i've tried the search..
seriously saying, its quite hard to find what i want..
i seem to be able to flash the PV_TEMP ROM, it says on my computer its successful but my PDA just goes back to bootloader.
anyway, i'm installing .Net framework 2.0... will see how that goes..
still doesn't work..
RUU says its congratulations...
PDA goes back to bootloader
i cna flash jester's rom, i can flash PV_temps rom..
but all i get is the bootloader screen after that..
can't flash the NVID thats from the upgrade guide... it just says wrong NBF file..
wonder how much will it cost for me to send it to service center to replace the whole flash chip
new problem, now i can't do anything at all cause i think my batt is dead..
how can i recharge it ?
sayjeng said:
new problem, now i can't do anything at all cause i think my batt is dead..
how can i recharge it ?
Click to expand...
Click to collapse
so you know now what is the problem!
recharge it by connecting to a PC with USB and wait wait wait and hope for the best. Try recharging it by what ever means you can do. If you said, you are successful in getting PVtemp, then, try installing battery_status.cab (find it search it by google or whatever) and watch the battery_status line on the front page and wait for a + sign before the 100mA at the right bottom line to appear.
Wait till it is full, then redo step 2 again. I'm sure you can get over without getting the machine to the manufacturer for repair.
no no
the first problem still stands
i'm still stuck at bootloader..
but now i can't flash anything cause my batt is dead..
so i've got 2 problems now
hello all,
sayjeng, I got the same problem last week.
I couldn't use any RUU rom because of the corrupted nbf file.
The PV_TEMP rom worked but I was stuck on boot loader screen too...
I tried many times and with some random hard resets... Eventually, the fourth time , WM5 started...
My advice are :
- charge your battery by any means like SeaPea said
- reboot your desktop computer
- remove your (fully charged) battery from your phone for some seconds and put it back...
Really, I may have been lucky that time...
I just wanted to post here to say that I sympathize...
Good luck!
will give it a try tomorrow..
its past 1am now and i need to be up early tomorrow..
if it doesn't, really have to make a trip to service center..
wonder what should i tell them then..
oh, forgot to mention
i can't hard reset..
i can get to the part where it says 'Press Send to restore factory default, Other keys to quit'
when i press Send, it says Format FAT Partition and followed by Format is Failed
then i get a flash for 1 sec of the vendor boot screen which is all green, and its back to bootloader
sayjeng said:
oh, forgot to mention
i can't hard reset..
i can get to the part where it says 'Press Send to restore factory default, Other keys to quit'
when i press Send, it says Format FAT Partition and followed by Format is Failed
then i get a flash for 1 sec of the vendor boot screen which is all green, and its back to bootloader
Click to expand...
Click to collapse
me too....any progress?
Jow ... flash your rom from dopod!
If your Radio Rom is crashed ... it stuck at Bootscreen too! After that it must run! it fix partition errors too.
ROm from dopod is 2.15..
my prophet is now on 2.20...
i can't flash it... i haven't been able to find a vendor rom wiht 2.20..
does anyone have any ? Qtek maybe ?
something to get my prophet running...
cause i did try in my attempt to get my prophet back by flashing the Radio ROM.. and it fails.. maybe thats why i can't boot my prophet
tried almost every rom..
used almost every RUU
anyone got any RUU that might help ?
or any suggestions ? thinking of throwing the towel and just pass it to dopod for them to handle....
worst case, change ROM chip
finally
I got this to work using the guide - BUT:
Windows XP SP2 English was the key for me.
I used VMWare to do step 1 of flashing (NVID)
then step 2 of flashing I did on a separate PC.
Worked after so many different attempts
i am running on XP sp2 english.. not using vista..
problem is, i can't even hard reset my phone.. it just says Format is Failed.
but my phone seems fine and still responds to my plugging the USB in and reseting....
Hi sayjeng
The same problem with my imate jamin too..
Whatever you said in you posts is an exact recall of my case.
Now it makes two of us
Waiting to see if someone can come up with a solution.
IPL/SPL at 2.20
Frequent automatic disconnection from activesync.
No means to charge the battery which i think is almost dead.
Tried the Dopod rom,for no avail.
The list goes on and on just like yours.
help..Anyone..?

cryyyyy my imate jamin dead

hi everybody
i have imate jamin g4
i tried to upgrade it
but it wait in three clolor screen
not open not upgrade
always resetting
when put usb or charging wait 1-2 min and start to reset (off-on)
i tried temp rom and tried lazy tools hard spl
but not change always reset
maybe died
when it start to upgrade it start to download but it not end bcs reset, reset,reset
pls help me can i recover it
in three color screen
IPL 2.13.0001
SPL 2.13.0001
right up corner RUU
flash first WM5 rom and don`t cry.
i try to flash but when i put usb cable
it start to upload
after %20 or %5 or %42 it reset and off then on
Is your batty over 50 % ?
i dont know bcs i not see anything
i put to charger but it continue to restart
Charge your batty, with the orig. charger - After 1 hour, give it a try, and go to the bootloader modus, than take your USB to the PC and flash a WM5 Rom. Read here some treads, this is not a new prob.
ok be try with orginal charger
and write here to you
hi there
i search original charger but not found it
i make it from nokia charger and try to charge
jamin not restarted )))))
it now at charge after charge be try flash it
if it run i write you
thanks for you
i am ver happy thanks you NEO130 my jamin is run
but network signal is very low can i adjust it
Maybe take another radio Rom. Search for it, in the treads. I don`t know where.
tnural said:
i am ver happy thanks you NEO130 my jamin is run
but network signal is very low can i adjust it
Click to expand...
Click to collapse
Hey mate,
Whats the version of your radio rom?
I like 02.19.21, i think its the best radio-rom for prophet i ever used.
but that can be because i have Vodafone, dont know if its also the same with your provider...
but i should say, give it an try!
here you can download all Radio-Roms.
First of all, when u start flashing (doesn't matter what rom) always use HARD-SPL!
And i can advice you an good rom(although for me in case)
The rom made by VaranusVincent
ROM Prophet Blue Manilla 2d
Have fun!!
Good help&work NEO130
dead iamte jama
can any one please help me as welll....
i was try to update my rom from dnw.exe....
i was trying to upgrade my rom to wm7
when i was upgarding bootlaod.nbo my jama hang
when i remove the battery and install it again since then it wont start
no screen not even charging light is blinking its totaly dead
can any one please help me
before upgarding i was perfectly using WM.6.5
please brother help me out from this
...Why don't try a 'basic' wm6.1 rom and try to upgrade step by step?
Try some Bikertibi rom.
bilalpai said:
can any one please help me as welll....
i was try to update my rom from dnw.exe....
i was trying to upgrade my rom to wm7
when i was upgarding bootlaod.nbo my jama hang
when i remove the battery and install it again since then it wont start
no screen not even charging light is blinking its totaly dead
can any one please help me
before upgarding i was perfectly using WM.6.5
please brother help me out from this
Click to expand...
Click to collapse
There is no WM7 for the prophet and u used a next upgrade tool not recommended really did you not know that WM7 have not came out as yet? am sorry I cant not help you u will have ether buy a next device or go back on the forum you got the files from tell them what happened and ask them for a solution but you should of stayed on windows mobile 6.5

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