i installed the XDA Windows mobile 6 about 3-4 months ago on my SPV M3100,
everything worked fine untill just lately it started displaying just a plain white screen, not bricked because if i rapped on the power button a few times it would display everything normally?
problem is it has started doing it more and more often untill lately it decided to completely go white - i found out the phone still works just a blank screen? also some of the mounted buttons stopped working at times and would work othertimes?
ive fully charged it, turned it on and plugged it into my pc but im not sure what to do?
is it something to do with XDA, maybe some kind of virus or should i literally re-install the orange windows mobile 5 and send it back?
any help would be great! - im in a bit of a pickle here
thanks -Edd
wm6 spv m3100 white screen
hi there
if anyone is following this thread, i too upgraded first to 4.01 as good as gold, then to 4.30, Schaps ROM's. all fine but then the white screens started in 4.3, in the end about 10-14 days i had to remove the battery to boot the unit, and only thrn with PSU/USB plugged in, so power issue?
anyway i pushed thorugh to 4.31 alls currently well, keep you posted
cheers in all others senses great work all round
cheers pete
Yep, I've got this issue with my HTC Hermes but it only manifested itself after the upgrade to WM6?!
Can you ALL please tell us what bootloader you are running?
I followed the online instructions for getting Schaps WM6 ROM on board for my SPV. I shall dig them out.
mrvanx said:
Can you ALL please tell us what bootloader you are running?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=352857
Hi Folks
My Hermes/Tytn is an Orange M3100. Recently it has begun dropping calls, or rather, ignoring them. The caller could hear a ringing tone but the phone wouldn't switch on, show me an incomming call or anything. A short while later, usually after I'd switched it on (I mean, the screen, "off" is that it's on standby) I'd get the notification of a missed call. More often than not it would come through after I had made a call.
This reached a "point" on the weekend where I missed about 17 calls from the Agency to get work for me as I was the only one available
So. I upgraded as reccomended on here. Up to HardSPL 2.10, Radio version 1.41 and then upgraded to Schaps 4.22 WM6 Rom.
Now, I made sure that ActiveSync has connected and synchronised, and all my contacts and PIM info is in Outlook. However, A/S won't transmit the information to the PDA, even though it tells me it's synchronising.
The only way I have managed to get my PIM data/address book back onto the PDA was by running a custom SPB backup file to restore the calender, sms and phonebook.
This is where the fun starts. My PIM and Tasks then go "read only" merely by having a warning telling me I have no memory and to go and close other programs down. But there isn't anything else running!
Fine. Right. Ok. Obviously I've done something wrong. I did a hard reset this evening. It wiped all the data internally and reset it. I changed the details to match the username that was already stored in A/S and plugged it in.
It tells me "Connecting" and the green thing swirls around but doesn't actually do anything.
I have heard mention of the MTTY software, so I've got that here. But it won't allow me to connect on USB, only Com1, 2 or 3.
So I've a pretty useless phone at the moment. It's got none of my files on there, the satnav is rendered useless merely because I can't install the sod and all the other problems to go with it.
Short of screaming abuse at it and throwing it across the room I'm a bit stuffed. And I can't spend anymore time on it as I've got to be getting up for work at 4am (only finished tonight at 8pm ) for another full day
I've read the wiki, I've gone through the pages and pages and, er, pages of posts but I'm hitting a brick wall somewhere. I'm not as bright as you guys, but I get by.
TIA. Elwyn
Click to expand...
Click to collapse
The device is no longer worthwhile for me and have spoken to Mike Channon over it. If you can change that or help me change it I would be grateful
Mikechannon is the main man when it comes to the hardware side of things, if it was an early bootloader issue (related to bad NAND blocks) then thats what i was questioning your SPL version about.
If mike is confident it is the hardware problem then id take his word for it, the guy rocks
/me has to get his mikechannon ass kissing back into shape again hehe.
mrvanx said:
Mikechannon is the main man when it comes to the hardware side of things, if it was an early bootloader issue (related to bad NAND blocks) then thats what i was questioning your SPL version about.
If mike is confident it is the hardware problem then id take his word for it, the guy rocks
/me has to get his mikechannon ass kissing back into shape again hehe.
Click to expand...
Click to collapse
Not entirely sure what it is yet. If WM6 wrote to the 'wrong' part of the memory, would reflashing back to WM5 fix this?! Is there a way of repairing NAND issues?
MrVanx, I looked in the original thread that I posted in about this issue and followed you're link. Not sure whether I did or didn't at the time, but I can see there are instructions for downgrading the ROM from 6 to 5. However I am now in the situation that I can't use the USB cable as it causes it to white screen, but probably could if I did it via memory card....
white screen continued
hi there
sorry about lack of info i installed olipro 1.4 as per the instructions at the wiki i think. mine doesnt boot white, it turns white/fades to white when in use, or more commoinly i will press off after use, then later turn the unit on, and it will come white. first few times it si normal after 2nd on/off, then it stops completly requiring a hard boot, then that stops and it requires a battery off, then that stops. however it always seems to repsond when power connected, even if 100% charged or just off.
it feels to me like a power issue, still there in 4.31, wasnt there in 4.01, going back now to see if its hardware.
i will give as much info as you guys need, i got my phone from orange in may 2007
pete
white screen update
hello again
still on 4.31 activesync isnt playing at teh moment but anyway.
on the screen thing, if i leave the unit standby itself and then power back on it seems fine, so far 3 hours of good, no white screens.
thanks pete
hi there i face this problem with my imate jasjam sorry to tell you that but this problem is a hardware problem you be confirm that it hardware by push by your 2 fingers below the screen and above the keys like you catch"hold" something bush the power key again the white screen will be disappear .sorry if you don't understand me because of my English.
Hi everybody.
Anybody solved problem with white screen?
I have the same truble as EddTQ - White blank screen & also some of the mounted buttons stopped working rarely 2 week before white blank.
same problem here.
Maybe a radio problem?
Folks,
The problem you are describing sounds like the flex connector.
http://forum.xda-developers.com/showthread.php?t=321163&highlight=white+screen
This thread should give you some details. I had the same problem but phoned Orange who sent me out a new one in 9 hours!
exactly
What happes is exactly the problem explained by alkizmo ...
thanks.
Related
has anyone come across the problem that when you move to say 3g from gsm or back or you loose signal as your in a bad signal area and then get it back, the phone actually looses the radio says "operation failed" and relocks on to the signal?
mine will sometimes loose the signal need restarting and on the boot screen will show NOGSM when its clearly installed as it worked 20seconds ago. i have tried many types of radio rangeing from 1.07 to 1.41 and all their varients. i am at a loss why my phone just looses it and then forgets it has actually lost it untill i try to make a call or send an sms. no calls or sms's can be received by me whilst the phones done this and it does it a hell of a lot.
sometimes it also just looses the radio half way through a call or data call.
anyone got any ideas?
i have a m3100
IPL 1.04
bootloader 2.10oli
and the XDA live OS installed. however it does it on any OS i have tried so far. and thats alot of them.
Same for me.
Same problem for me.
Often I get the message "operation failed" or "the phone is not ready, wait 15 seconds and try again". Thought it was a problem with the new 1.38 radio, but it seems to be something different.
i also get all those error msg's. i have no idea how to fix it either and no 1 here seems to have a clue either :-(
i Had the same problem with mine it due to hardware i guess. Your phone might have fell down or something then this kind of problem starts I fixed mine by opening my phone up and fixed the arial part properly
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Smith2001 said:
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Click to expand...
Click to collapse
I fixed my phone almost the same way as Torrentulla did. I'm my case it seems that something was damaged when I dropped my phone a few weeks back. I discovered that when I pushed at a spot right below the flashlight that the radio kept coming up all the time.
These are the steps I took to repair:
Remove all 4 screws (very small torx) at the back of your hermes
Remove back
Put a little piece of paper on the "pressure" spot
Put your phone back together
Turn it on and enjoy!
I hope you'll manage to fix yours aswell!
Phone sometimes shows No GSM, fails to ring
Hey guys, I posted this in the dead hermes thread, but decided to post it here as it's not really bricked. I think it may be a faulty component or something.
My phone was working fine this morning, then in the afternoon I noticed I would have to try to make a call 3 or 4 times before it would go through, it kept on giving me the error (Can't connect, or something along those lines).
Then, I checked my voicemail and found that I had 10 messages from people who had been trying to get in touch with me, but my phone hadn't been ringing.
The kicker came when I soft reset my phone and all of a sudden No GSM popped up! I soft reset it again, and it was gone, and worked fine for a couple of hours. Now its back to not ringing again.
I flashed radio 1.41.00.10 about a week ago, and have been running fine with no problems since. I haven't flashed any rom's in the past week, and this problem just started yesterday. No new software has been installed (except Pimp my black v0.1).
I don't know a lot about the radio, but I didn't think it could become corrupted during regular use, I thought you could only mess it up when you were flashing the phone. I wonder if there is something wrong with the radio? Could the hardware be faulty? This phone is about 8 months old and hasn't had any problems up to this date.
I'm going to flash radio 1.40.10.0 again and see if that makes a difference, but I'd like to know if anyone has any ideas as to what could be causing this.
Sorry this post was so long,
Thanks
-Kai
it seems i don't have a pressure point on mine as the radio is working as and when it likes. which is not alot
gotta sort it out somehow, will take it apart and see if theres anything obvious.
I have the same problem too, phone sometimes shows NO GSM on startup and sometimes it works. Here's where I posted : http://forum.xda-developers.com/showthread.php?t=306073
Now its not even showing NO GSM it just says: NONE, NONE
Also, I noticed that it will only last about 6 hours on a full charge before the battery is absolutely dead.
I'm beginning to think that it may be my radio 1.41.00.10
It seems strange that all of these people are suddenly having this problem now.
Whats the warranty like on these devices? Is it a 1 years parts and defects warranty? Or is it some ****ty 90 day warranty?
As it is my phone is a piece of garbage, not worth using at all, I am very disapointed in it.
It's a hardware problem.
Hi guys,
I'm experiencing the same problems since two months and I've been struggling with all kind of OS, ROM, RADIO and bootloader, without even gettin close to solve them.
My phone randomly loads the RADIO (otherwise I get the "No Gsm" message), even when loaded, the connection is not suitable and my phone is often unreachable on the net. The battery life is very short because the phone always looses the signal and then seraches till he find it, before loosing it again.
So I disassembled my phone and did a lot of testing with hardware connections. I have found that the motherboard connection with the flash/scroll module isn't stable at all. You can easily move it and find that this affects the phone ability to load the RADIO. It seem strange but it's true. I can't solve the problem and I'm very upset with HTC because of their hardware components lack of quality. I would like to try to change the module to but I can't find a place where i can buy HTC hardware parts.
So I'm going to change my pda, I'll never buy HTC anymore.
Any help?
Has anyone figured out the problem? If it is hardware, what "pressure" spot is it? I tried, but wondered if I'm not in the right place.
In my case it was a spot right below the flash/scroll-part. As said earlier, i put a piece of paper on the spot and reassembled the phone. It still works excellent after a week!
My dopod can't connect to the mobile network as well, but only with the 3 network. It seems fine when being connected to an Optus network. Have you guys tried using a different network simcard?
I'm not sure if mine is a physical problem but maybe a setting which i need to configure so i can connect to a 3 network. Help anyone?
ROM version : Pro BLACK 3.0
ROM date : 01/04/07
Radio version : 1.41.00.10
mine also works just under the flash with the cover off, but if i hold it too hard then the screen goes all white and doesn't work, until i can get the case off its a hit and miss game at the moment.
thanks very much for the tips and help
Dan
Larrys said:
.....
So I'm going to change my pda, I'll never buy HTC anymore.
Click to expand...
Click to collapse
I cannot agree with this more.
I am sick to death of this phone. I had one of the first in the country for normal sales and spent weeks arguing with HTC who flatly denied the screen alignment issue. EVENTUALLY I got them to fix this after referencing posts in this forum.
I continued to suffer the "coma" software issue - why is it so F*((&&^ dificult for a device to wake up when its auto-sleeped?
And finaly, to top it off, I have been suffering this problem. I cannot express how mad I am. Did I buy a cheap phone? NO. I have had nothing but problems with this phone and will NOT buy another HTC.
Oh and if anyone knows how to repair a failed Radio upgrade, please help me! I don't have any choice but to use it until the IMate Ultimates come out.
Due to seeing this radio problem I thought I would try downgrading the radio from 1.4.summint or other (the latest) to a slightly older version. This was of course before I saw this thread. During the downgrade the installer stopped at 15%. Now no matter what I do it sits at the IPL/SPL screen (3 colour bars+white). I have done the obvious i.e. follow the installers error procedure (remove the battery).
Device: HERM200
IPL-1.04
SPL-2.10.Olipro
Please help me be able to use this for another month or two at most - i hope!
Thanks guys
update:
OK Guys
thanks to this thread: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I now have it trying to boot the o/s. I get the message "No GSM" on the boot screen but when it boots up it asks me for my pin number and freezes. I guess its locking up because it has no "phone" part? According to the instructions in the other thread I am supposed to flash it again but I can't as the phone locks on boot.....
Any ideas?
*FINALY* got it back into pre-flash feck up situation. Sadly, this still leaves me with the hardware problem. HTC can go poke themselves until the cows come home. Im taking my money somewhere else.
has anyone had problems with their screen?
let me give you a little background history on what happened.
1. upgraded to hard spl 2.10olipro
2. ugraded to wm6 black satin normal
3. 2weeks later problems with screen started( screen is blank white but phone is still active and works but can't see anything on the screen)
kinda sucks cause i have had the phone less than 2 months
any help would be grately appreaciated
Marcus_b_82 said:
has anyone had problems with their screen?
let me give you a little background history on what happened.
1. upgraded to hard spl 2.10olipro
2. ugraded to wm6 black satin normal
3. 2weeks later problems with screen started( screen is blank white but phone is still active and works but can't see anything on the screen)
kinda sucks cause i have had the phone less than 2 months
any help would be grately appreaciated
Click to expand...
Click to collapse
I've got the Similar Blank white screen problem....now the call answer buttons are not working....screen stays white and after a few calls will come back..
I'm going to try to upgrade to latest radio and wm6 build... I tried the cingular latest build, still same problem...maybe the radio will help.
Good luck and please post your trails/results.
Thanks
p.s. anyone else with this problem please enlighten us!
I am having the same problem I have HTC 8525 with AT&T. I updated to Schaps Rom 3.6a. The "answer and End call" buttons do not work now. I am getting frustrated. HTC would not cover this under waranty. I am going to downgrade the ROM to the factory and use radio 1.47. I will post any results.
well, i bought a vario 2 off ebay and didnt know anything about flashing the roms of these. basically i thought all was well until when i was going through a period of heavy use it started glitching, then after a while the whole screen just started fading into whiteness.
the seller never said anything about any faults, i'd installed a few spb apps and thought it was my doing so that caused this.
i did manage to flash the rom using the pof ones on here, but the problem is still there and now it even struggles to turn on. when it does i get the htc and wm6 welcome screen before it starts dying and it fades to the white screen as usual.
does that sound like anything anyone else has had?
Ive got a vario 3 now so its been left for several weeks. Still wouldnt mind getting it sorted though if anyone has any ideas.
Hi there all,
<rant>
So I finally got around to flashing WM6 onto my hermes... to give you a bit of background; I had completely stopped using my hermes and had gone back to my ancient (in tech terms) Nokia 6230i after WM5 had become perishingly slow. It had become so much of a pain to connect to my parrot handsfree that I had stopped using that too... (£114 wasted). Also on every phone call there was at least a three ring delay from someone calling me, to my phone realising it should be ringing... not impressed.
So I thought that a flash to a WM6 rom might help, after having a look around for a little while, I went for Schaps 4.31, initially, its a massive improvement, the phone is quick and responsive, and generally runs much quicker, plus there are lots of nice little things like HTC home...
However the delayed phone ringing still seems to be an issue... when I am in the middle of using the phone or if the phone is out of standby and I receive a phone call, it seems to react much quicker than WM5 ever did, almost instantly realising that it should be ringing, much better. However, if the device has gone into standby, then it will completely ignore that there is an incoming call... It simply does not ring... I have just tried 3 or 4 times and my phone hasn't rung once, after I have hung up on my home phone I have been bringing the device out of standby to see if it has registered the call at all, as soon as I turn the device on there is a missed call on it...
This is so intensely irritating! As I am sure you can appreiciate! At least with WM5 there would be a wait of 3-4 rings beofre it brought itself out of standby and then it would ring, but with WM6, nothing! Surely I can't be the only one experiencing this? I can't even say that this might be just my hermes, as I had it replaced by vodafone about 2 months ago...
Sadly... I will be reverting back to my Nokia after I have written this, at least it is able to send/ receive calls without falling over... I cannot belive that I have a piece of hardware sitting on my desk that is, after all the bells and whistles, supposed to be a phone, and doesn't work as one!!! If an old Nokia can manage it why cant my hermes? At this moment there is a hermes selling on ebay of £139, I am very tempted....
Annoyingly my friends iPhone seems to do all the phone functions flawlessly along with lots of lovely web and data integration... It is still apple though..
Does anyone have any suggestions to improve my woes?
Sorry for the massive <\rant>
trinityj5
Update...
About half an hour ago I completed a radio ROM update to 1.56.70.11, I thought that updating the radio stack might go some way to solving my delayed call issues.
Well it hasn't helped at all. The acquisition of signal, and the strength of that signal seems improved, but if my device is in standby then it simply doesn't wake up if there is a call coming in. This effectively renders my tytn totally useless...
Does anyone have any ideas on what might be causing this? I am sure I can't be the only person experiencing this...?
For reference my phone is now running:
Rom: Schaps 4.31 LITE
Radio: 1.56.70.11
Any help would be hugely appreciated...
Trinityj5.
You could try updating the os to fix the standby problem... Schaps 4.31 LITE is fairly old now, If I was you I'd try a wm6.1... They're fairly stable now and are pretty quick too. You could also try to update the .net framework on your PDA to 3.5 but this may require you to do some registry tweaking. Easier to find a cooked os with .net 3.5 already cooked in.
I've always had my phone wake up when a call comes in - even in standby so not sure why yours doesn't. Could be a setting you or your network have imposed.
Make sure you've Hard SPLed your phone before flashing though...
Cheers...
Thanks for your reply ultramag, I think I did at some point have a 6.1 ROM on my hermes, and I don't think it made any difference to the call delay issues. I will flash one again tonight and then report back...
Which 6.1 rom would you recommend?
Why would updating the .net help with incoming call issues?
Cheers.
For the wm6.1 roms I prefer the PDAViet roms and PDACorner roms. Other roms are good too but I like these ones best...
I don't know if updating the .net framework on your phone will speed it up but it does seem to speed up windows. I may be wrong, but if you can speed up the time it takes windows to register the call then wouldn't it speed up the time it rings?
I believe you can change the call forwarding time up to 30 secs if the network only gives you 5 or 10. Its in settings>personal>phone>services>call forwarding.
Hope this helps...
Cheers...
Will upgrade to WM6 lock phone again?
Greetings to All and Thank God For this Forum
I successfully unlocked my Cingular 8525 >year ago. I am still running WM5. I would like to use a micro sd card greater than the 2Gb now installed and believe that is possible with WM6 OS. I'm concerned that I not lock my phone if I upgrade with AT&T's download of WM6. TIA-
docwollf, not sure posting in here will get you very far, try posting in the main forum...
ultramag69, thanks for your suggestion about the PDAviet and PDA corner roms, I tried both, and still my phone doesn't want to work.... Do you think that flashing an "official" rom might help? There has been some mention on here that if your phone starts to become unstable then flashing an official ROM may help, do you think it might help me?
Does anyone have any idea at all why my phone might not ring when it's in standby? Its starting to become intensely annoying to be honest....
Trinityj5.
Try flashing the official rom first, then flash your phone with hardspl, then try the new rom. That may work, but it almost sounds like you have a hardware issue.
Thanks for your reply backspacepc,
When I said to install an official ROM, I meant one like the at&t one or the dopod aisa one, I don't have a WM6 ROM for vodafone, they never released one... would going back to the Voda WM5, then hard spl, then a WM6 ROM help do you think?
I am thinking the same as you about hardware... is there a firmware upgrade at all? I have tried over 10 different ROM's now, some WM6 some WM6.1, still no improvement on the ring delay....
If I hadn't have voided the warranty by flashing etc, I would be sending it back....
Any help is hugely appreciated, as you can probably tell, getting quite exasperated with it now...
Trinityj5.
If you downgrade the SPL back to stock and the original os back to stock then you can take it back under warranty. There are instructions in the wiki on how to do this. I believe you may ALREADY have Hard SPL on your Hermes (to check go to bootloader - hold power, OK button above flywheel and reset with stylus, hold in untilyou get to the tri-colour screen. If your SPL is 2.10 olipro, its Hard SPLed) which means you're gonna have to downgrade the SPL. Unless you supercid your Hermes.
You can find the downgrade instructions, I believe, in mr Vanx's tutorials...
Cheers...
Thanks for your reply ultramag,
I do indeed already have Hard SPL on my hermes, I put it there...
I have been looking at downgrading back to stock and then seeing if I can get it replaced, I find it unlikely that voda will even consider it to be honest... HTC might though...
Is there a hardware upgrade that I can try out at all?
Cheers,
Trinityj5
If you open it then you will DEFINATELY void warranty... If you still are within the warranty period its better to send in for repairs than to fiddle yourself.
There are manuals floating around (HTC service manual) that tells you how to take apart and put your Hermes back together, just do a search. Or if you want try Mike Channon's webpage, found at the bottom of his posts. However, if you still have warranty, thats the best way to go...
Cheers...
Sorry! I didn't mean hardware upgrade, I meant firmware....
Are there any firmware upgrades around? It strikes me that the phone doesn't know how to handle a call when it is coming in, so it just ignores it... A firmware issue?
Cheers, sorry again for the mix up!
tj5
1st thing I'd do is to check all my settings. Both phone and volume. Maybe, if you back up and restore the same settings, you've backed it up for silent or vibrate only.
I know that when a call comes through that its slower to wake up from standby when it also has to access the sd card for an MP3 ringtone....
Check out, with Schapps advanced config, how long it takes the battery & AC to resume from timeout. I set mine to about 10 secs.
Also, you should check how much time it takes before call forwarding kicks in. Go to settings>personal>Phone>services>call forwarding. You can set it to a maximum of 30 secs.
These may or may not help, I'm just throwing ideas out.
Hope they help...
Well I didn't back up my settings, it was a brand new phone when I started so I didn't have any settings to restore.
I have mine set to 10 secs too...
My call forwarding is also set to 30 secs...
Thanks for all your suggestions, I think I might downgrade everything back to stock and see what happens from there...
I'm still wondering what exactly is going wrong in my device... It must be some kind of programming setting that has been set wrong... utterly bizzare... can anyone offer any advice to this end?
tj5
Every time I reset or turn on my fone after shutting down, it will stuck at the logo boot up. It wasn't like that when I first bought the fone. Now it's getting worse and worse since the issue happens so frequently.
I have to take out the battery and put it back, then wait for about 3 to 5 mn before I turn the phone on.Then it would boot up as usual.
Is there anyone facing the same issue as I am? Any suggestion guys?
Are you experiencing excessive heat when this occurs? Also, can you give more info such as: does this happen only after recent charging or does it ever happen when the phone has been turned off for a long time? Was there any recent apps you installed or ROM changes when this started happening? Was there any potential damage done to the phone -dropped it, got it wet, or microwaved
When you say frequently, does that mean every time you restart? every other time? every five times?
Lastly, do you have any other issues/symptoms other than freezing at startup? Does the phone ever freeze during normal use?
i'd suggest you do a hard reset of your phone (hold down both vol up and vol down keys while powering on/resetting). that should fix the problem. if the problem still persists, it's probably some hardware faults.
Me too
My HD2 just started doing this too. It was fine for 7 weeks I have owned it. However, as described in this by OP, when doing soft reset would it would also get stuck on bootup logo. I'd have to remove the battery for a few minutes before it would bootup.
However, my HD2 also crashes and upon reboot then get stuck on bootup logo. It appears to crashes randomly eg not with any particular program or action.
I figured it was software issue so did hard reset. This worked fine. After hard reset the only software I loaded were Total Commander and Cookie Editor.
After Cookie Editor install I did soft reset and it got stuck on bootup logo. : (
So I did another hard reset but it hung up again upon reboot on bootup logo.
This appears to be a hardware issue. But has anyone else had same issue?
T-Mobile HD2
Stock ROM
Purchased July 6 2010 from Expansys
yes i am experiencing the same problem and i have uploded a video on youtube showing this! Yes my phone heats up when this happens..
Hi. I got this problem for quite sometime and am so used to taking out and putting back and taking out and putting back the batt.
But now I have another prob: my ringtone suddenly went soft and I now have to keep myself alert all the time to see if there's any incoming call or SMS.
I would like to do a hard reset but the question is: will it set my phone back to the stock ROM or still retain the updated version - 1.66.707.1?
Thanks in advance.
Stormrider75 said:
Hi. I got this problem for quite sometime and am so used to taking out and putting back and taking out and putting back the batt.
But now I have another prob: my ringtone suddenly went soft and I now have to keep myself alert all the time to see if there's any incoming call or SMS.
I would like to do a hard reset but the question is: will it set my phone back to the stock ROM or still retain the updated version - 1.66.707.1?
Thanks in advance.
Click to expand...
Click to collapse
It will retain whatever rom you are using
Htc Hd2 vodafone UK
HD2 issue
After some more searching it appears this is not uncommon for HD2. Its not clear to me if it is specific to T-Mobile HD2 or HD2 in general.
It appears to be a hardware issue. Although that is not 100% clear either. I find it hard to distinguish what some people report as 'freezing' which i believe is different to the issue described in this post which is 'hanging up' or 'getting stuck' on boot up screen - in my case it is the T-Mobile 'stick together' pink and white screen/logo.
(The 'freezing' issue that i believe is different to this 'getting stuck on bootup logo' issue appeared to have been resolved iwth new T-Mobile ROM - and I never experienced it on my HD2).
The resolution for getting stuck on bootup screen issue described here appears to have been to exchange HD2 (although some people exchanged up to 6 times and keep getting same issue!)
I think it is important to note that my HD2 performed fine for 7 weeks with lots of soft resets, hard resets, and lots of software installs (though no ROM reflashing) but within last week or so, start crashing randomly, then upon reboot get stuck on bootup screen/logo. This also became more frequent as time progressed. After doing hard reboot, the issue is now acute, eg it gets stuck on every reboot, and crashes more often.
This leads me to think some hardware has failed or degraded and is getting worse, maybe a connection/soldering etc?
However, is there any possibility that a ROM could 'degrade'? Can a ROM have a setting that is modifiable? (I know it is 'read only memory' but is it really?)
Anyways, love to hear from others on this issue.
Same problem here. Bought my HD2 in june. Cooked my own rom with Chucky's kitchen. Flashed different radios, hard resets, task 29 etc. Absolutely no problem. Worked fine for several weeks. But sometime it begun to freeze, auto resets, stuck at boot logo. It was getting worse. Even flashing stock rom it hungs at boot logo.
Now my HD2 is out for repair. Now waiting for returning. Hope they will change the motherboard.
several people have had their motherboards replaced and that has seemed to fix it for them. You'll probably have to fight with htc or your carrier, but should be able to get it replaced.
Hi guys. Another question:
I'm considering doing a hard reset. How do I store my messages before doing it? I can't seem to locate the folder that keeps all my messages.
TIA.
HD2 is an odd one
Thanks for replies. I really don't want to send it in .. but it will probably be the only way to resolve the issue. It will cost me courier there and back, and $20 'triage' fee .. total cost to me will be ~$100 just to have them look at it. Price of doing business I guess.
Anyways, I realized that one of my issues was that it was crashing when syncing. A little digging reveals that HTC Sense does something to all contacts when syncing first time putting a bit of html in contact notes field (weird but it is true .. its their way of reminding you bought an HTC phone?) So once I got it up and running, I disabled Sense and syncing went fine, no crashing.
(Btw, Sense also appears to do something with SMS msgs too so if you have lots it crashes on due to this reason too).
However, even with plain Jane MS today screen (eg not using Sense) it still crashed once on sync and again when listening to radio. Both times had to remove battery for few minutes before it would reboot without getting stuck at bootup logo.
But so far it seemed to be working 'better' without using Sense.
So, I re-enabled Sense to see what would happen and over a day it has crashed twice. I am going to see how it behaves for few days before sending it in as RMA repair.
Still, important point is that it was ok for 7 weeks, and then started crashing, more and more, even after hard reset, though some of issues may have been due to Sense (which is reported by many users).
It is still not a 'normal' thing for a $700 consumer device to have such erratic behaviour. So, given others have exchanged crashing handsets for new handset that has no issues points to underlying hardware issues as suggested above eg motherboard.
As comparison I also have HTC Diamond 2 which has been rock solid for 2 years of continuous use even with lots of software install, tweaking, reg hacks, etc.
Stormrider75 said:
Hi guys. Another question:
I'm considering doing a hard reset. How do I store my messages before doing it? I can't seem to locate the folder that keeps all my messages.
TIA.
Click to expand...
Click to collapse
I don't text a lot so i just hard reset without saving .. but do a quick search on on XDA for SMS backup or PIM backup .. during my searches I am sure i have seen a couple of utilities that do what you want.
genoki said:
I don't text a lot so i just hard reset without saving .. but do a quick search on on XDA for SMS backup or PIM backup .. during my searches I am sure i have seen a couple of utilities that do what you want.
Click to expand...
Click to collapse
Thanks. Btw I read before we can actually 'disable' Sense.
How do we do that?
Sense - go to Today
Go to Start - Settings
- iI you see the black HTC Settings (has 'Personalize' on top of items) then go to Menu and select 'All Settings' (this will show Windows Mobile's Settings. HTC Sense 'Settings' doesn't everything Windows Mobile Settings has or shows it differently)
- Select 'Today'
- Select the 'Items' tab in Today
- Check 'Windows Default' and click OK in top right.
This will 'swap' out HTC Sense 'today' with Windows Mobile standard Today screen and voila you will have 'disabled' HTC Sense and you are back to using Microsoft's Windows Mobile 6.5 version of Sense (not anywhere near as useful or neat-o to look at but hey they are pretty happy with it )
genoki said:
However, even with plain Jane MS today screen (eg not using Sense) it still crashed once on sync and again when listening to radio. Both times had to remove battery for few minutes before it would reboot without getting stuck at bootup logo.
But so far it seemed to be working 'better' without using Sense.
So, I re-enabled Sense to see what would happen and over a day it has crashed twice. I am going to see how it behaves for few days before sending it in as RMA repair.
Click to expand...
Click to collapse
Just by disabling Sense is not going to make it work. I had this problem with my HD2 also and without using Sense it seemed to be working (there were fewer crashes), but only for few days. My HD2 was getting worse day by day - it was not crashing only if it was not touched (it was crashing just cycling between Sense tabs or by initiating a call).
At repair center they told me (after three weeks of waiting) that the motherboard must to be changed.
Is it possible to damage it by flashing custom ROMs?
For me, this problem appeared after just one month of usage. I was flashed some custom ROMs.
Now, I have a new HD2 but I'm affraid to flash a custom ROM (at least in the near future).
I have my HD2 back. Took me 2 weeks, the repair center changed the motherboard and got an new IMEI.
Now all is working, no more stuck at bootlogo.
But i'm on stock rom (1.66) with 2.07 radio. No way to run Android with this radio. Hmm...
axman79 said:
Is it possible to damage it by flashing custom ROMs?
For me, this problem appeared after just one month of usage. I was flashed some custom ROMs.
Now, I have a new HD2 but I'm affraid to flash a custom ROM (at least in the near future).
Click to expand...
Click to collapse
I'm afraid as well to flash any custom rom now. For Android i need to HSPL and flash a 2.08 radio or greater to use it. But i'm stick on stock rom for sure.
I want to know as well if it possible to damage it by flashing customs roms ?
As i stated earlier, i flashed plenty of roms, doing task 29 etc., in the end stuck on bootlogo.
Thanks for the feedback on your repairs axman79 and Kalip. Btw, aside from courier cost there and back, did you have to pay the $30 'triage' fee or whatever they call it? Also, did they challenge your observations at all or did they just replace motherboard without question?
Yah, disabling Sense hasn't stopped my HD2 from crashing eith. Without using Sense it crashed several times while using Opera and more than a few times while syncing over the past three days. Also, it still gets stuck on reboot often, requiring battery to be removed for few minutes before rebooting.
So, guess I will send my HD2 in for RMA repair too (and wait for up to 3 weeks) and hope I get a functioning device in return.
Interesting though I didn't flash my HD2 but it went from 'good' to 'bad' in similar way that your two HD2's. From reading other posts around here on XDA and elsewhere it appears that HD2 motherboards fail with surprising frequency and for variety of reasons.
Would be nice to know if HD2 motherboards are unusually delicate and something physically breaks, or if there is some electrical operation, eg charging it on USB or unusual combination of button pushes that shorts something out?
The fact that battery has to be removed for few minutes in order to get thing to reboot hints that something requires charge to dissipate eg a component somehow 'locks up' which causes crash, and needs to be discharged by removing battery?
genoki said:
Thanks for the feedback on your repairs axman79 and Kalip. Btw, aside from courier cost there and back, did you have to pay the $30 'triage' fee or whatever they call it? Also, did they challenge your observations at all or did they just replace motherboard without question?
Click to expand...
Click to collapse
Was flashing stock rom with stock SPL, was at the shop where i bought it and they send it. I told them it stucks at bootlogo. Repair center changed motherboard without any question. Cost me nothing.
genoki said:
Also, it still gets stuck on reboot often, requiring battery to be removed for few minutes before rebooting.
Click to expand...
Click to collapse
Ja ja, same here.
genoki said:
So, guess I will send my HD2 in for RMA repair too (and wait for up to 3 weeks) and hope I get a functioning device in return.
Click to expand...
Click to collapse
Yes you will, but dont forget to flash back stock rom regarding SPL !
genoki said:
Interesting though I didn't flash my HD2 but it went from 'good' to 'bad' in similar way that your two HD2's. From reading other posts around here on XDA and elsewhere it appears that HD2 motherboards fail with surprising frequency and for variety of reasons.
Would be nice to know if HD2 motherboards are unusually delicate and something physically breaks, or if there is some electrical operation, eg charging it on USB or unusual combination of button pushes that shorts something out?
The fact that battery has to be removed for few minutes in order to get thing to reboot hints that something requires charge to dissipate eg a component somehow 'locks up' which causes crash, and needs to be discharged by removing battery?
Click to expand...
Click to collapse
I want to know as well !
hey guys. I am so glad I found this post! I have exact same issues ith my HD2, it's driving me nuts.
I kept sort of log and described my problems in this post: http://forum.xda-developers.com/showthread.php?t=712729
I think I have to send my HD2 for replacement or repair.
Can you please tell me how can I get my phone fixed/replaced?
I got the US T-Mobile version, but I don't have account in T-Mobile. Can I deal directly with HTC? Where do I have to call to get RMA number etc.
I would greatly appreciate your help!
KML
I have had problems with my HTC HD2 for a couple of weeks with things like the home button not working, the screen going to landscape all the time even without turning it side on, when I am making calls the speaker turns it self on and goes into landscape too. I have upgrade the o2 rom from HTC to 1.72.206.3 (86372) WWE and that fixed the problem for 2 days now its returned to doing whatever it likes. Please help as I love the phone but its driving me mad.
'stuck in car kit mode', , , hardware fault, the usb port is shot, save yourself weeks of trying to fix it and just send it for repair.
http://forum.xda-developers.com/showthread.php?t=619859
on the plus side, o2 replaced my screen too, and its much better than the screen it shipped with.
Would it worth doing a hardware reset 1st before sending it back?
only from the point of view of not sending them your contacts and data, , they will flash the latest rom anyway.
The big danger is if you have hspl installed, in which case you MUST remove it, else they will refuse to fix it.
Oh and if you have unlocked the network, you will need to get a new unlock code, cos the IMEI will change when they change the mo. board, and it will be locked again.
Great thanks will get it sorted out this weekend then. HTC said they would look at it to. Which is the best option. I dont know what hspl is so I dont think I have it on the phone
ahh well you would know if you had hspl'd.
O2 were fine for me, gave me a freepost address to use, and i got it back 6 days after posting.