My phone was working fine for sometime with DCD 3.1.2, SPL 2.40 and radio 3.39.10. Last week it starting randomly resetting when I would slide open the keyboard. Not always, but quite annoying. The past few days it started getting stuck in the bootloader on initial start. I would reset it, remove the battery, etc. Still it would go to the bootloader. I even tried the exitbl utility and although it sends the data and executes the reset, it still goes back to the bootloader. Screen says:
TITA100 MFG
SPL-2.40.Olipro
CPLD-9
I figured it was a bug with the rom or whatnot, so I (microsd) reflashed it with the latest official Sprint rom. It still goes into the bootloader. If I hit the reset button enough times, it will occasionally boot up. No idea what's goin on here. Don't understand how it could be random either.
Any ideas?
do you have the wire that you plug in for headphones?
it's the headphone/ USB plug?
if so plug it in and just push the soft reset button
it should work
Ok, that worked like a charm, thanks!
Question is it still enters the bootloader when I reset or turn off/on the phone without the adapter. Should I reflash the bootloader?
i have found no info pointing towards what is doing it. i've re-flashed with no luck
Is there a way to flash the bootloader off just the memory card? Can I copy the Hard_MFG_SPL_2.40_RUU_signed.nbh file to a card and rename it?
Figure it's worth a try.
I've got the exact same situation as you guys... Just wanted to chime in on it.
cpujunky said:
Is there a way to flash the bootloader off just the memory card? Can I copy the Hard_MFG_SPL_2.40_RUU_signed.nbh file to a card and rename it?
Figure it's worth a try.
Click to expand...
Click to collapse
i think i read on another forum that you can not flash off the memory card for a bootloader.. but i do not know
Try a hard-reset and then flash to another pre-built or Kitchen built ROM that uses the 2.40 bootloader.
You must boot into the WinMo OS and get connected with Activesynch to program a bootloader. At least none of us have yet managed to figure another way to do it.
Is there a way to flash the bootloader off just the memory card? Can I copy the Hard_MFG_SPL_2.40_RUU_signed.nbh file to a card and rename it?
Figure it's worth a try.
Click to expand...
Click to collapse
Do NOT, I repeat do NOT attempt to update the SPL with the memory card. The unlockers are developed to first load a temporary bootloader, then flash with an RUU once using the temporary. You will mess up your phone.
Thanks... I was having the same problem that the OP was having until I found this thread. It seems like headphone adapters other than the Sprint one works. Also, if you're stuck in the bootloader, there is no reason to flash any roms because it will have no effect at all.
Also, as an alternative, you can take out the battery for a couple hours.
By the way, I'm running dcd 3.1.2 and radio 3.37
So we know that flashing a new ROM doesn't work, and flashing different radios doesn't work. We also know the headphone adapter will get you to boot up normally, so no stuck buttons or anything. This has to be a bootloader bug or phone defect or bent usb pins or something. Has anyone tried relocking the phone? I can't express how annoying it is to carry around a headphone adapter in case you need to reboot.
Thinking,,,,,
I stopped where you see in my signature as everything works for me, but I wonder if maybe you flash back to stock, relock, put it back exactly as you started if that would straighten it out. If it still fails stock then some nice new defect has been found. If it works then go forward but only as far as I did ans see if it is stable as with mine,,,,,maybe somthing in the new ROMs???????
cpujunky said:
So we know that flashing a new ROM doesn't work, and flashing different radios doesn't work. We also know the headphone adapter will get you to boot up normally, so no stuck buttons or anything. This has to be a bootloader bug or phone defect or bent usb pins or something. Has anyone tried relocking the phone? I can't express how annoying it is to carry around a headphone adapter in case you need to reboot.
Click to expand...
Click to collapse
i have relocked also. i've think i've done everything except rip the phone apart and look at the usb pins
This is not a rom issue, it's a bootloader issue. I've flashed, tested, and used all released roms and non-released (internally tested) roms numerous times on several different titans and have never seen this issue. I'm not doubting the existence of the issue, but the rom will have nothing to do with the device being stuck in the bootloader.
My guess is that something went wrong while unlocking or it's a hardware defect on a certain batch of these phones.
there was some talk over at ppcgeeks about there being something about relocking and flashing and something... however. my phone worked great and then one day it just started and nothing changed on the phone for like 3-4 weeks and then it started going to bootloader
This weekend I replaced the stock bootloader on my VZW XV6800 with SPL-2.40.Olipro; upgraded radio to 3.39.10; installed dcd's Titan 3.1.2. All went well, phone was doing fine for a couple days.
Today the battery died, nothing unusual. I plugged in AC power and turned on the phone and the bootloader displayed. Did a soft reset 2 or 3 times, no change. Disconnected AC, popped out the battery, let it sit while I search and found this thread.
I used a can o' air to blast out the USB/power port on the phone. Put in the battery, powered the phone, and the OS loaded just fine. Soft reset the phone and again could only get to the bootloader. Poppped out the battery again, found my USB/headphone adapter, connected it, returned the battery and powered the phone, and the OS loaded just fine.
This is a long way of saying I'm experiencing the same that's been reported in this thread. Is there a fix for this issue? It seems like an issue with the device to me. Was there any confirmation that there was a "bad batch" of phones and is a hardware issue with the XV6800?
I am also experiencing this same problem.
I flashed to 3.1.2, then to 3.2.0 today...nothing changed. It still loads the bootloader when i do any kind of a reset without the usb or the headphones plugged in.
The only odd thing that i can comment on during my experience is that my USB cable failed on me and I had to replace it. Seems odd, but perhaps that can shed some light on the problem.
Did anyone find a solution to this problem? Is it a hardware issue?
Related
Hey, I just tried to install DCD's newest ROM and it looks as if i may of bricked my phone. When i connect it to my PC, Active Sync will not even pick it up. this happened right after i ran Hard-SPL-MFG to unlock the phone... I did try and run the titan_exitbl but no luck. I also attempted to run the relocker but i would not even run.. any ideas?
thanks!
recover from flash
Are you at the 3 color screen? If so you need to unplug the USB and replug it again as per the instructions. You MUST follow the instructions EXACTLY or your flashing will be very scary experience.
If you are not at the 3 color screen, you need to get back to the bootloader by pressing power+camera and soft reset. This will get you to the 3 color screen. Then have a look at the version of bootloader you have. If it doesnt say Olipro 1.20 or 2.40 you still have the locked bootloader and you can flash a stock carrier rom. If you have 2.40 you can flash to the 3.16+ rom and then flash the new radio this way or via sd card install which will be more painless and less scary.
If you dont know what an sd card flash is, I would search the forums here. Over at ppcgeeks you can look up imcokeman's posts and see instructions how to do a sd flash.
If you are are real noob, I would suggest staying with non gps roms at this stage because the change of radio rom needed to enable you to flash a gps rom will almost certainly lead to sleepless nights wondering if you have bricked your machine.
Most important thing to realise is that the machine is almost certainly not bricked. But you might have a few more scary moments before you get your machine back working again. You might also need to call your carriers service desk a number of times to get your provisioning data back working.
Check all the way through these two posts and dont sweat too much. With effort you will get your machine back. The answer to your problems is listed in one of these threads, but you need to dig a fair bit to find it. The posts contain lots of problems that people had flashing this rom, and I am sure your exact problem was there and solved. Its I believe somewhere in the second link I have listed here.
Good luck. i feel for you.
http://forum.xda-developers.com/showthread.php?t=371314
http://forum.xda-developers.com/showthread.php?t=362566 particularly this bit http://forum.xda-developers.com/showpost.php?p=1856032&postcount=216
thanks ill take a look, as a side note i am currently at the verizon logo, i can boot to the bootloader screen (red,green,blue) and when i connect the USB cord it does switch from Serial to USB on the screen... but gets stuck there. Active Sync shows no device connected.... I am running 2.40.Olipro
Thanks again
optyhtp said:
thanks ill take a look, as a side note i am currently at the verizon logo, i can boot to the bootloader screen (red,green,blue) and when i connect the USB cord it does switch from Serial to USB on the screen... but gets stuck there. Active Sync shows no device connected.... I am running 2.40.Olipro
Thanks again
Click to expand...
Click to collapse
It doesn't need to active sync. Once it switches to USB you are ready to flash.
Stuck at Verizon Screen/HTC Mobilty Screen
If you are stuck at the VZW screen then you have only flashed one of the two essential parts. You need both (ROM and RADIO) to make it work. 3.16+ ROM will not work with the old radio. You need 3.27 radio.
Use the camera+power+soft reset and you can flash the one (new radio or new ROM) that you are missing.
See dcd's thread about the 2.3.2 rom. He has added a HUGE new disclaimer.
http://forum.xda-developers.com/showpost.php?p=1952956&postcount=1
Well nothing really worked so i used a sd card to flash back to the stock verizon ROM, i then attempted it again and got it all working!!!
The Problem Is...
Every time i restart my phone via any type of reset....
(soft reset, hard reset, battery out of the phone, powerbutton turn off, a programs phone restart)
... the phone turns straight to the bootloader screen. It does not do the normal viberate and restart.
To get the phone to restart I have to go through a long process of removing the battery, plugging it into the charger, pressing all the buttons with a million resets.
Then eventually it will start up like normal.
Titan_exitbl.exe does not do anything... It sends the code and goes straight back to bootloader screen with any of the bootloaders stock or olipro customs
What I Have Tried:
installing and reinstalling the 3.39, 3.35, 1.30 stock radio
installing and reinstalling correct combinations of roms for the above radios. (including stock)
installing all bootloaders (including relocking)
each with their corresponding roms and radios
What I Think
Because of not being able to hard reset something is wrong there.
i'm open to suggestions
Where exactly are you right now?
What bootloader, ROM, and radio do you have installed? Are you able to boot into Windows Mobile?
right now completely stock i'm in windows mobile
i have now done a hard reset via settings->system-> clear storage
EDIT more exactly
verizon rom 2.09
radio 1.30.60
bootloader 1.06
Ok...do you have a microsd card to flash with?
not right now however,
let me know what you're thinking i might go grab one.!
I've got the same thing happening to me... I was running the test "sprint" radio on my alltel 6800 along with no2chem's latest rom... it started happening, so I decided to install the newest stock alltel rom... didn't fix it at all. What sucks now is I can't even get activesync working witht eh alltel rom now...
Also, I can get it to boot if I do one thing. If I connect up a usb cord (to a computer, or my usb headphone adapter) and hit soft reset, it'll boot fine.
However, soon as I hit that soft reset button on the bottom again, back to bootloader it goes.
This happened to me once before a long time ago, I fixed it by relocking the device and installing a stock Alltel rom... however I've read that's a bad idea with the newer GPS enabled roms and can kill the phone.
any ideas?
Just a quick update... after messing around I had an idea... I connected the USB headphones so I could actually do a soft reset that works... But this time, instead I held down the power/cam when I did it so it would load the boot loader... my thinking was that it might trick it into not loading it. Sure enough, it worked. Now when I hit soft reset, it does just that. No more boot loader unless I hold down those buttons.
Very strange... like the phone got tricked into thinking the buttons were always pressed down on restart.
Anyways, hopefully this will help others that might come across this issue.
spoke too soon... now its is doing it again after flashing the sprint rom back on and then no2chem's latest.
argh...
This is what happened:
I received a used Alltel PPC6800. It had WM5 installed. I called Alltel to activate the phone. It activated and reset itself... to the bootloader. I couldn't get it out of the bootloader, so I thought what the hell, I'll upgrade to the latest ROM that HTC put out for the Alltel PPC 6800.
The ROM loaded fine, and upgraded to bootloader to SPL-2.07.. However, it was stuck in the bootloader. So, I did a soft reset. Windows 6 started up. Then it went to auto-install the Alltel custom software. Then it reset, and has been stuck in the bootloader screen ever since. It can't be hard reset, it can't be soft reset... reloading the ROM doesn't work. I can't try changing bootloader versions because I need to be in the OS to do that. I can't load an older ROM, because it won't let me do so... it fails at 1% and says something about an Invalid ROM.
Oh, and that titan_exitbl.exe program doesn't work. It just resets the phone back to the bootloader.
I will be mailing it out for an exchange in the morning unless someone here may know of a way to get it working again.
Thanks!
NO its not bricked, it wouldnt power on. Sounds like its messed up good though, good luck
Well, I found that I *could* get it to load the OS if I used MTTY and the 'set 0 16', 'boot' trick.
I then upgraded the bootloader to above 2.4. However... it still hangs at the bootloader screen if I reset the device.
So... It seems something else is going on, that is preventing the device from loading the OS on it's own. I can't really be plugging it into a computer and running MTTY every time I need to reset the damn thing.
Any ideas?
mantispid said:
Well, I found that I *could* get it to load the OS if I used MTTY and the 'set 0 16', 'boot' trick.
I then upgraded the bootloader to above 2.4. However... it still hangs at the bootloader screen if I reset the device.
So... It seems something else is going on, that is preventing the device from loading the OS on it's own. I can't really be plugging it into a computer and running MTTY every time I need to reset the damn thing.
Any ideas?
Click to expand...
Click to collapse
Have you tried to flash since you upgraded the BL....if not give it a shot and see what happens....use the SD method to flash....put NBH file on card and rename it to TITAIMG.nbh
Yup, just tried flashing from microSD, and it flashed just fine, but has the same problem.
It won't exit the bootloader. I wish I had a USB headset adapter to see if that would make it boot. I've heard that works for some of these that have this problem.
First off, I've been flashing my phone for almost a year now. So I don't consider myself too big of a noob. I loaded scrosler's round 4 rom. Worked great! Until I did a soft reset. It put the phone in bootloader mode and I can't boot up at all.
Here's what I have:
Olipro SPL 2.40
Radio 3.42.50
Here's what I've tried to get it out of bootloader:
mtty1.42.exe
titan_exitbl.exe
No success. I'm able to install a ROM, but as soon as it reboots after 100%, it goes right back into bootloader.
Someone please tell me it's not bricked
Try reflashing your radio.
BTC
kill the active sync processes via the task manager, then put the phone back into the usb cradle, run the titan exit bootloader and it should work.
josh77b said:
First off, I've been flashing my phone for almost a year now. So I don't consider myself too big of a noob. I loaded scrosler's round 4 rom. Worked great! Until I did a soft reset. It put the phone in bootloader mode and I can't boot up at all.
Here's what I have:
Olipro SPL 2.40
Radio 3.42.50
Here's what I've tried to get it out of bootloader:
mtty1.42.exe
titan_exitbl.exe
No success. I'm able to install a ROM, but as soon as it reboots after 100%, it goes right back into bootloader.
Someone please tell me it's not bricked
Click to expand...
Click to collapse
If no other suggestion works this will... But it sucks.... Flash a stock rom. I garuntee that will fix the problem. then just flash back. You don't have to flash a VZW ROM and I recommend against it. My new recommended ROM for unlocking and flashing is the Alltel ROM. Its got the latest radio in it (which you already have). Good luck and let us know how it turns out.
thanks for all the suggestions. i'm not sure what exactly went wrong, but i spent about a day and a half just to get it working again. it's somewhat stable now.
after flashing an older dcd rom, i was somehow able to get the OS to boot up, even after the auto soft reset. immediately i wanted to upgrade the bootloader to 2.47 since i've only found it in an exe(only can run from windows mobile) version. I then was able to flash the OEM MR1. Which automatically downgraded my radio. it was definitely the most stable thing i've flashed since the phone got all screwed up. i could soft reset as much as i wanted and didn't get the blue screen of death aka bootloader.
but of course, i couldn't be satisfied with no gps and no internet sharing. i use internet sharing more since i use it when i commute to work on BART (bay area's version of the subway) 50 min each way.
so now i'm on DCD's 3.2.6 ROM with 3.42.50 radio. so far it's somewhat stable. if i soft reset, i get the bootloader sometimes. but a couple solutions to the get the OS to boot back up is
1.) take the battery out for 20-30 seconds and power up
or
2.) take the battery out, plug in the computer usb or power usb with the battery still out. somehow resets the phone? i have no idea.
but i read somewhere that ROM's were causing people to have to take their battery out for 30 seconds to boot up. I doubt it was DCD's ROM's. But who knows, maybe i ran a bad radio file, ROM, or bootloader upgrade, that really caused the initial issues.
My only issue now other than getting the bootloader once in a while is that GPS isn't working. Not that big of a deal for now since I have the Pioneer AVIC F90BT in my car now. but would be nice to have it on my phone (tomtom & google maps) for that one time that might come up when i really need it and i'm not in my car.
again thanks for your help in trying to help a brotha out.
Verizon xv6800 bootloader and startup issues
My issues are, I cant get into the bootloader screen no matter what I try(power, camera and reset). Most times my phone will only go to the verizon screen and then just go white, other times, it may show the WM 6.5 startup screen and the freeze there. This all came from me trying to install WM 6,5 Beta 5 21159 rom from WM 6.1. On another not, my pc will not see my phone. So am I completely screwed? Is there any hope? Thanks in advance for any help.
So, overall, am I screwed?
Anybody have any suggestions?
Thanks
Can anyone help? my phone will not let me into bootloader mode or even startup past the verizon splash screen. I am desperately hoping that its not bricked. Also, the pc to phone usb connection will not see eachother.
My phone will charge via the usb cable to pc. When the wifi switch is turned on, the led on opposite side of the power led will do it green blinking.
Is there anyone that has time and is willing to work with me?
Thanks in advanced.
I have taken the phone apart so that I could push the internal buttons (power, camera and reset) to see if the outer shell buttons were the problem. They werent. I also still can't get past the verizon splash screen. Anyone have any ideas?
Thanks
I you cant get into bootloader you dont have any options.
First off, I must apologize and say. Yes, I know there are all ready two other posts just this week on 'Did I kill my phone, Is it dead etc.'
So, to make a long story short.
After much research, I started at the ppcgeeks.com forums, then ppckitchen.org and finally made my way over here. I decided it was time to start working on updating my phone.
First off; I downloaded the wrong link and flashed the Olipro 1.20 boot loader on the phone, instead of the 2.4x version that is being used now. No big deal, I then got into boot loader mode and went to flash a stock rom to fix the issue. The rom had an error in the middle and reset. Then my phone reset. It went back into boot loader mode and then after using titan_exitbl.exe it booted to the standard HTC screen. After a moment now at this screen it will display the HTC logo and No Radio in red. After much reading I found that I could simply flash my 512mb MicroSD card, and did. And I placed the TITAIMG.nbh file on the root. (that is the only thing on the card) to upgrade the radio. But now when I try to restart into boot loader mode (power, camera, reset) it only resets and does not go into boot loader mode. I can perform a hard reset and go through the prompts there, but after it completes it simply brings me back to the HTC logo, and No Radio.
There is no connection via Active sync, nor through the USB, so I can not use mtty to edit anything on the boot loader end.
I have done quite a bit of reading and I figure this probably has been asked before, but is there a way to get my phone to get back to boot loader mode so I can load at least a stock rom onto it?
I don't know a whole lot about troubleshooting phones considering I have only had mine for a few weeks. However I have worked for Geek Squad for 3 years so troubleshooting is kind of in my nature.
Have you tried putting it in bootloader mode without your SD card in there? If there is something wrong with the .nbh you have on it and it keeps trying to load it when in bootloader, that could be your problem. I would remove the SD card and try bootloader, at which point you should be able to flash via usb.
Worth a shot at least.
Flash a new bootloader like 2.47 via sd. Then start loading radio and rom from there.
flipzmode said:
I don't know a whole lot about troubleshooting phones considering I have only had mine for a few weeks. However I have worked for Geek Squad for 3 years so troubleshooting is kind of in my nature.
Have you tried putting it in bootloader mode without your SD card in there? If there is something wrong with the .nbh you have on it and it keeps trying to load it when in bootloader, that could be your problem. I would remove the SD card and try bootloader, at which point you should be able to flash via usb.
Worth a shot at least.
Click to expand...
Click to collapse
Yes I have tried with and without the SD card in the phone. I have also tried with and without the phone connected to a USB cable.
I cannot flash anything to the phone because i cannot establish a connection to the phone via ActiveSync.
Did you try what I suggested? Can you get to just the bootloader screen? Hold power and camera then push reset at same time for bootloader.
drewcam888 said:
Did you try what I suggested? Can you get to just the bootloader screen? Hold power and camera then push reset at same time for bootloader.
Click to expand...
Click to collapse
That is the problem. I have tried that. power, camera, and reset. And any combination of other button, SD card in/out, USB in/out, and anything else i can think of...
The bootloader screen will Not come up.
What can the phone do? Kinda sounds like it might be bricked.
drewcam888 said:
What can the phone do? Kinda sounds like it might be bricked.
Click to expand...
Click to collapse
I know, I hope it is not. This is my phone for work, and my boss is pretty pissed that I might have just bricked a phone he just paid for.
It will turn on from the power button, i can reset it normally with the reset push switch. (it then returns to the HTC logo, and No Radio in red). I can also do the 'bootloader' reset, but this does not bring it to the bootloader, it simply acts as a standard reset. I can also do a 'hard' reset, both of the select keys, and the reset switch. It will then boot into the 'do you want to hard reset your phone' prompt, and it will let me go through those steps that would normally hard reset the phone. After the reboot when that is finished it again goes to the HTC logo and No Radio. So, with that, I sure hope that some part of the bootloader is in tack.
Thank you for your help so far.
Are you sure you are holding both the camera and power button at the same time and then pushing reset button while still holding?
psycopyro182 said:
Yes I have tried with and without the SD card in the phone. I have also tried with and without the phone connected to a USB cable.
I cannot flash anything to the phone because i cannot establish a connection to the phone via ActiveSync.
Click to expand...
Click to collapse
From what it sounds like, you're trying to run the bootloader with and without the SD card in. The problem is, it sounds like you don't have a working file actually on the SD card. It also seems that since you cannot make an ActiveSync connection, you aren't able to transfer files to and from the card.
Do you have a microSD card reader?
Check this out: http://wiki.xda-developers.com/index.php?pagename=TitanRecentHome
Particularly Section II.2.A. That may fix your problem.
Hope this helps!
Oh and if it doesn't something you said about your boss having 'just' paid for your phone. If its new enough... w-a-r-r-a-n-t-y!
He can't follow those suggestions on the wiki exactly because he cant get a usb connection. But I agree he needs to load the 2.47 on his card using a adapter then try bootloader again.
Did you try EnterBL.exe?
DustinEarnhardt said:
From what it sounds like, you're trying to run the bootloader with and without the SD card in.
Oh and if it doesn't something you said about your boss having 'just' paid for your phone. If its new enough... w-a-r-r-a-n-t-y!
Click to expand...
Click to collapse
I cannot even get the bootloader to come up. Yes I know that I am pressing both buttons and hitting Reset.
And as for Warranty, Will they warranty a phone that has the updated bootloader on it? I know there is a utility to Re-flash your phone to stock, but well, i cant even get mine to do anything at this point. I dont want sprint to tell me that they will not warranty it because I have 'tampered' with it, or 'voided the warranty'.
bitserve said:
Did you try EnterBL.exe?
Click to expand...
Click to collapse
I did not know there was such a tool.
A direct link would be great. That sound like what i need to get out of this mess.
Heres the deal, if you can't get it to go to bootloader, the carrier probably can't either....
I think the enter_BL only works if active sync works, but I could be wrong.
I've never seen a phone yet, or heard of one for that matter that boots as far as yours does yet doesn't go to a bootloader screen when reset properly. It does sound pretty messed up.
More than likely, if you go into the store and say "Hey this is messed up because I tried to update the bootloader on it" you'll get some pretty quizzical looks. They'll more than likely take your phone in the back, not do a thing with it, and then issue you a replacement (if they have one in stock) or mail you one as soon as possible.
It does sound like you may have created a brick, but luckily this one is replaceable. Consider it a "lesson learned" for the next one.
(My apologies if I offend any VZW store employees. I sure there is a rare breed of highly competent and capable technicians out there, but I have yet to meet one in my area.)
Boots Up?
Does your phone boot all the way up where you can explore your SD card on your phone? If you can PM me and I may have a solution for you if your bootloader allows you to flash by SD card.
Brick = New Phone
DustinEarnhardt said:
More than likely, if you go into the store and say "Hey this is messed up because I tried to update the bootloader on it" you'll get some pretty quizzical looks. They'll more than likely take your phone in the back, not do a thing with it, and then issue you a replacement (if they have one in stock) or mail you one as soon as possible.
It does sound like you may have created a brick, but luckily this one is replaceable. Consider it a "lesson learned" for the next one.
one in my area.)
Click to expand...
Click to collapse
So, I walked into the store, and simply said. "I have insurance, what do I need to tell you in order to get the phone fixed." "what do you mean?" "Well i have my phone here, it is totally bricked, the bootloader is toast, and there is no radio or rom, and it will not connect to activesync. So, if i need to come back and tell you my phone is stolen i can."
"Um ok? bricked? bootloader?... Here, let me see it"
(Lucky for me my company had just purchased about a dozen phones from this store, and the techs were happy to work with me)
The tech took the phone in back, and he and another tech looked at it, tried to hard reset, tried the enter bootloader key press. tried to plug it in. Then they both scratched their heads with a completly dumbfounded look on their faces. One of them walked to the closet, grabbed a new phone and brought it to me and said. "Congrats, this is the most screwed up phone I have seen come in here. Here is a brand new one, We will have to send this one back to corporate."
So, now shiny new phone in hand.
I can say simply "Lesson Learned"
Thanks for all of your help guys.