Replace Mogul for Raphael? - Touch Pro CDMA

Just wondering.....
Has anyone been able to do trade in a damaged Mogul for a Raphael yet? (Sprint Customer Service or Store)

playadru182 said:
Just wondering.....
Has anyone been able to do trade in a damaged Mogul for a Raphael yet? (Sprint Customer Service or Store)
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http://www.sprintusers.com/forum/showthread.php?t=175906
http://www.sprintusers.com/forum/showthread.php?t=175906
I got them to send me a new mogul, didn't open the box, called Sprint and ask if I could pay the difference in price. They said sure, no problem. Get them to send you a new boxed mogul and try that. Know for sure it worked for at least 2 people, me included.
The links above are pretty good info.

Related

No Mogul on Sprint.com

After reading some post I wanted to check to see what exactly sprint said the device supported on their web site. Guess what, surprise I found that they don’t list it for sale on there site for my zip code (64137) any more. I live in Kansas City and bought my mogul at a local store here, very strange. I would think with all the media hype they got about building a faster phone with rev a it would be listed. I am wondering if it’s like this on any other zip codes, I have also check 65101 (Jefferson City) and they don’t list them; hum capital of the state lots of rich senators. Finally I check Seattle and Los Angeles, has sprint drop this phone so soon after a major update? Maybe the next HTC phone is coming?
the HTC touch is also gone. i hope HTC didnt stop doing business with sprint
Both HTC phones gone in my zip too. Sprint's lineup blows without them. I've been a loyal Sprint customer for years, but they've always had the technology I like. Hell, they don't even have good service here where I just moved, but I like the phones and plans they offer. If they keep this **** up though, I won't be buying my next phone from them.
I just got off the phone with my buddy who's a technician for Sprint & he said that Sprint is sold out of new & refirb Moguls, so they pulled them off the site temporarily. They should be back in stock in about 2-3 weeks, so don't fret.
ticalthepimp said:
I just got off the phone with my buddy who's a technician for Sprint & he said that Sprint is sold out of new & refirb Moguls, so they pulled them off the site temporarily. They should be back in stock in about 2-3 weeks, so don't fret.
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Wow, I guess we've been running through the refurbs for all of our warranty issues
Wow, I guess we've been running through the refurbs for all of our warranty issues
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It;s also possible they have pulled all the phones they did have left to be reflashed with the new rom.
Someone once predicted that they would increase the price of the phone once the patch was out...
So it will be interesting to see what the price is when it comes back into stock!
ticalthepimp said:
I just got off the phone with my buddy who's a technician for Sprint & he said that Sprint is sold out of new & refirb Moguls, so they pulled them off the site temporarily. They should be back in stock in about 2-3 weeks, so don't fret.
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The way things have been going for Sprint lately, we should probably consider this good news.
Touch gone too!!!?
when i posted the touch was on the site, thats odd that its also now gone.
Stock Issues...That is why the Mogul has been removed. (As Mentioned)
Anyone who wants a Mogul, run to the stores and buy now.
The Touch is back up there
I switched from Verizon to Sprint/SERO & they called to say that I would get my phone no later then March 26th.
I had an XV6800 but couldn't pass up the $30 for 500min & internet & unlimited messaging. It's awesome. My gps works so much better... I love getting my TomTom working indoors!
Sprint unfortunately ported my # before they sent me a phone. Woke up to find my Verizon phone not working & my Mogul on backorder.
So they made me buy a Mogul at full price at the store promising to refund when I get my phone by mail & return this one. They wouldn't just let me buy it at the store & be done with it. They said online & retail are 2 different entities.
55449 touch gone
In Blaine, Minnesota the mogul is available but not the touch.
72712 Mogul here no Touch
Mogul Listed on site for 199.99 not sure how much it was before, not with Sprint. But the Touch is gone. However, they have the Touch in the stores but no Mogul, I work next to a Sprint Store and just popped in to say hi to Gary and noticed they didn't have any moguls. Need to ask him where they went.
awww darn....I was hoping that the lack of moguls might mean a mogul II coming soon with 128MB of RAM and a flush screen.
I can only imagine the reason they're OOS is because they're literally paying people to take them. That's what happened for me, at least.
Check this out from February:
I was nearing the end of my contract, upgraded for $140ish after tax to RAZR2 V9M from crap 2yo Samsung. The RAZR2 was horribly defective (the one in their tech support center had the same problems as mine), so I setup an RMA and negotiated a no-charge upgrade to the Mogul.
As it turns out, the price of the Mogul decreased while my RMA was in processing, they incorrectly billed me, and I had to call Executive Services to square it away.
All in all they ended up completely crediting me for the RAZR2 V9M, giving me the Mogul for free, giving me a bunch of credits AND, for some reason, the $100 Mogul rebate I submitted is showing up accepted and ready to mail in the amount of $200.
No fracking wonder Sprint's going bankrupt. They are paying me nearly 9mo of free service plus giving me the phone for free.
For reference, my statement credits:
Feb bill.
MOTOROLA V9m KIT $301.13
Billing Related Adjustment -$80.66
Phone Discount -$80.67
Mar bill.
Previous Balance $181.65
Feb 21 Discretionary Sales Credit -$220.47
UTSTAR PPC6800 QWERTY CAM $591.51
Discretionary Sales Credit -$429.53
Equipment Return -$139.80
Phone Discount -$173.70
+ the $100 rebate that mysteriously turned into a $200 rebate after submission...Totalling a free Mogul and a bunch of credits. I've called executive services to square this away (I never asked for a free phone or this many credits) and they told me I've been given additional leeway due to the poor service I've been given by Retention and normal CSRs. Crazy.
i just went to my local sprint here in Miami an they said they're fully stocked on Mogul's an Touch's... maybe its just where u guys are at that ur out of them....

AllTel 6800 -> Verizon xv6800 -- Possible?

Brand-new to the whole XDA forums--although I have been a lurker for quite some time now. Lots of cool stuff coming out of here.
But back to my question: Verizon wants to charge me $700 bucks for this phone because I bought one of their phones on special when mine broke. Stupid me, I know. However, there are plenty of other phones from other carriers that are on sale on FeeBay and Craigslist. I called up Verizon and asked them if I had a phone would they activate it--which they promptly said no to. I expected nothing less.
So I asked them if they could reflash my phone to their firmware--which they also said no to. When asked, they said it was because they coulden't replace the phone in the event that they broke it. WTF? Not that the phone wasn't capable of being used on their network, only that I wouldn't be able to use it because they couldn't reflash my phone for fear of breaking it.
So my question is this: Can I flash it to VZW's firmware and they won't know it is an Alltel/Sprint/Whatever phone?
The only way it would be possible is to get Verizon to add the ESN to their database. Good luck with that.
Why don't you just buy an xv6800 on ebay or craigslist? They will activate one of their own phones perfectly fine, just not from another carrier.
You can say what you want about Cricket, but damn they except phones with bad ESNs!
You guys realize Verizon just bought Alltel for 28 billion right? Should be working soon.
hurtem said:
You guys realize Verizon just bought Alltel for 28 billion right? Should be working soon.
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Yup they just bought them out, but the process will take months. It might be until the end of this year.
I just left verizon and went to alltel not to long ago and now the bought them. I knew I was a good customer but to follow me around like this is a bit ridiculous.
mr.ellsworth
Verizon just bought Alltel. The Alltel ESN's are not in Verizon's database, nor will they be for quite some time. Since the buyout, you can TRY to call Verizon and talk the customer service rep into adding your Alltel ESN to their database by saying you were with Alltel and now Verizon owns Alltel anyway...good luck.
First, thank you all for the responses. It really is appreciated.
I would buy a VZW phone, but I was just trying to see if it was possible. Seeing as how there are a ton more Alltel/Sprint/Whatever phones than VZW phones.
I just got off the phone with them again (I love calling them up over and over again--their answers always change!) and they said that if the phone had the correct firmware on it, and the phone was unlocked by the carrier (uh, isn't that you now guys?) then it would be possible.
So who bloody knows. I'm going to go back to seeing why our internet here at work is waffling more then Hillary.
I ordered a phone off of FeeBay and it's coming in the mail. So that's done and taken care of, at least. Thanks once again for all your help. I am sure I will be back to ask more questions later when I get to flashing it.
I ordered a phone off of FeeBay and it's coming in the mail. So that's done and taken care of, at least. Thanks once again for all your help. I am sure I will be back to ask more questions later when I get to flashing it.
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What'd you order? xv6800?
gcincotta said:
What'd you order? xv6800?
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Yes. The Verizon-branded phone. It was almost $100 more than the Alltel or the Sprint, but I figured that I was still saving at least $350 off of retail prices.
I wonder if they will put insurance on it? :lol:

can i unlock my sprint touch pro to work wit verizon?

how can i reflash my sprint htc touch pro 2 work wit verizon. i switched to verizon but i got a one of those pos free phones n i wanna noe if i can use my sprint touch pro on verizon. any help is appreciated thanx
Yes instructions are at the PPCGeeks site
http://forum.ppcgeeks.com/showthread.php?t=44663
eastsidewarrior said:
how can i reflash my sprint htc touch pro 2 work wit verizon. i switched to verizon but i got a one of those pos free phones n i wanna noe if i can use my sprint touch pro on verizon. any help is appreciated thanx
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According to this http://forum.ppcgeeks.com/showthread.php?t=61926 the trick no longer works!
Verizon cought on when their TPs weren't selling as much
mkalbouneh said:
Verizon cought on when their TPs weren't selling as much
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Geeee I wonder why the super duper cripple Verizon touch pros are not selling...
Retarded Verizon... I recently broke my unlocked sprint touch pro on vzw... now i'm screwed and cant get another one on Verizon service... Back to the outdated xv6800 for me
I'm starting to hate verizon...
anyone know of a work around? I just bought a sprint tp to activate on my verizon plan.
yeah, call them and have them add your MEID to their database and wait. Then switch carriers when they balk at the idea
Actually guys, I just spoke with VZW customer service today and they put me on hold to talk to tech support and they told me there was no problem activating the Sprint Touch Pro on their network. They advised me to unlock the phone, then take it into Verizon Wireless service center and they could flash verizon's ROM to it and change the MEID to work in their system.
Did you have any luck at VZW? If this is what they do, couldn't we just flash a vzw ROM on our own and go in? I just cant see the tech's at vzw actually do this.
Well, of course VZW has ****ed yet another long standing customer. I called and was told what I stated in my earlier post. So I went off and bought a sprint touch on craigslist. Well I unlock it and take it in, then of course, NO we cannot do anthing like that. Called tech support twice and was given 2 more different contradicting stories. Well now I am completely livid after being lied to several times, spending the cash on a phone I am being told I can now not activate on vzw, and no way to be compinsated for my money spent.
Spoke with a supervisor on my 4th call to VZW explaining to her that I understood they can add the MEIDs, but "aren't allowed", so now I am just seeking some type of compensation for my wasted time and cash on the sprint Touch Pro purchase. After all said and done, I get offered an extra $50 credit on a new phone if I choose to sign up for my new every two agreement on the 21st of this month!
I guess I'll bite the bullet and get the damn crippled ass VZW version touch pro, but going to see if they can give me a $100 extra credit instead. We'll see.
And before any VZW touch pro owners flame me, I know the RAM doesn't make that much increase in performance between VZW and Sprint's TP. I just like the sprint versions look more and of course HATE the gay ass offset "M" key keyboard. (Worst design that could have been easily fixed)
nighcore said:
Well, of course VZW has ****ed yet another long standing customer. I called and was told what I stated in my earlier post. So I went off and bought a sprint touch on craigslist. Well I unlock it and take it in, then of course, NO we cannot do anthing like that. Called tech support twice and was given 2 more different contradicting stories. Well now I am completely livid after being lied to several times, spending the cash on a phone I am being told I can now not activate on vzw, and no way to be compinsated for my money spent.
Spoke with a supervisor on my 4th call to VZW explaining to her that I understood they can add the MEIDs, but "aren't allowed", so now I am just seeking some type of compensation for my wasted time and cash on the sprint Touch Pro purchase. After all said and done, I get offered an extra $50 credit on a new phone if I choose to sign up for my new every two agreement on the 21st of this month!
I guess I'll bite the bullet and get the damn crippled ass VZW version touch pro, but going to see if they can give me a $100 extra credit instead. We'll see.
And before any VZW touch pro owners flame me, I know the RAM doesn't make that much increase in performance between VZW and Sprint's TP. I just like the sprint versions look more and of course HATE the gay ass offset "M" key keyboard. (Worst design that could have been easily fixed)
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Amen! I've got a Sprint TP (VZW Enabled) right in front of me. When I say VZW Enabled, I mean that if I dial *611, I get VZW. There is nothing between this phone and VZW service but them administratively allowing it. Tommorow I'm going to try an experiment someone else suggested. I will setup the phone for Alltel, activate there (no contract required unlike VZW since I have the phone), then once it's working, walk into a VZW store and tell them I'd like to port my service (and phone) over to them (this should give them incentive right?). Then I can just cancel service with Alltel (no penalty) and be done with it. here's hoping.
All you nay-sayers can keep your pie-holes filled. Nobody wants to here "can't" or "won't"
I don't think that will work. The problem is getting the Meid on verizons DMD. It's possible it could work but it seems a lot more work/trouble. It would be easier for you to sell your sprint TP for an alltel TP and just activate that. Please let me know if it'll work as I'm trying to activate my sprint TP too.
rainabba said:
Amen! I've got a Sprint TP (VZW Enabled) right in front of me. When I say VZW Enabled, I mean that if I dial *611, I get VZW. There is nothing between this phone and VZW service but them administratively allowing it. Tommorow I'm going to try an experiment someone else suggested. I will setup the phone for Alltel, activate there (no contract required unlike VZW since I have the phone), then once it's working, walk into a VZW store and tell them I'd like to port my service (and phone) over to them (this should give them incentive right?). Then I can just cancel service with Alltel (no penalty) and be done with it. here's hoping.
All you nay-sayers can keep your pie-holes filled. Nobody wants to here "can't" or "won't"
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How did this work out for you?
tbhall77 said:
How did this work out for you?
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Great. Just flashed to 21725 yesterday and I'm still going strong. Once I switched service back to my Vogue and had trouble getting data back on my TP. Trick I found is to activate service on another phone (Vogue in my case), get everything working propertly, then use QPST to copy your keys. Activate the TP again and copy the keys in place. I think this is needed because SOME aspect of my Sprint TP hasn't been updated so OTA can't push the new keys down to the phone.

Trade my Mint USC TP for your Sprint TP

Hi everyone...
I thought I would post this here in the CDMA TP group as I am sure there is where most of your read.. I got a great deal on a US Cellular Touch Pro, but I need the sprint version... I did play withe the USC one, installed the NFSFAN's WM6.5.3 v1.04 TP ROM on it (which is awesome)... I have the box, some accessories, etc.... The phone is in mint to near mint condition (looks brand new).. Anyone have a simmialr condition Sprint TP they would want to trade?
Also, if someone is game, I have a Sprint TP as well (same rom), but cosmetically it is only like a 6 or 7.... I would be willing to trade BOTH phones for something newer, like a TP2... Pics are below..
Sprint one - http://www.flickr.com/photos/[email protected]/4380917438/
USC one - http://www.flickr.com/photos/[email protected]/4380916234/
Both w. Accessories - http://www.flickr.com/photos/[email protected]/4380915016/
Feel free to ask any questions
I'm not an expert
Can't you load the sprint dcd file on the USC Touch Pro and call is good?
They are both CDMA. Right?
Yes, but Sprint will not activate non-sprint phones, no matter what rom and settings you have on it...
Have you thought of just swapping the keyboard and screen from the USC one onto the sprint one? That way you have the nicer screen and the sprint mainboard thus using it on Sprint without issues. Unless you are trying to get a TP2 this might be an option for you. If not then you might just look at selling both of them on ebay and then use the money towards a TP2.
This is just a thought though.
I did consider switching the mainboards.... But wouldn;t that be a lot of work? If not I would do that in an instant....
Then I would give the one in the more used condition to my son.... I gave him his first HTC for christmas to use as a skype phone... It was a mint condition HTC Titan (Mogul)... It works great for Skype.. But his brother has a fuze that he uses on GoPhone, I have a Fuze I use on Einstein Wireless, andmy spouce has the Sprint Touch Pro... so I could make both my spouce and son happy if I can jsut switch the board... I will do some searching later tonight about that...
I would do the sale of both phones indivigual and use hte money for hte TP2... but we use the one sprint TP as the everyday caller.. so we would need to switch at the same time or get some loaner phone... thansk for the idea though
I have a sprint one but the esn is bad. As of right now it's activated with MetroPCS.
well, I would need a good esn.. lol
got ya. wasn't sure of the purpose.
but i will say ebay is a nice place. i recently got $86 for a beat up crackberry curve. and tp's are running about $120 for okay/poor condition. so you might be able to squeeze out more. plus ebay has that whole list 5 for free. you still have to pay like 8% of whatever your bid wins but I find it a good deal.

[Q] Please help....newbie here have the new samsung intercept by VM

another craigslist story gone bad, if its to good to be true it usually is...anyway bought from someone on craigslist and when i called virgin to activate i was told they couldn't because it had a freeze/lockout from retailer. this is lifted from retailer when purchased. so yes now i can figure out the background info about this phone, but what are my options to get it to work? not sure if it needs unlocking because i can stay with virgin or go it doesn't matter.....please help
cbcbms said:
another craigslist story gone bad, if its to good to be true it usually is...anyway bought from someone on craigslist and when i called virgin to activate i was told they couldn't because it had a freeze/lockout from retailer. this is lifted from retailer when purchased. so yes now i can figure out the background info about this phone, but what are my options to get it to work? not sure if it needs unlocking because i can stay with virgin or go it doesn't matter.....please help
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Try contacting the Guy who sold you that? tell him you will call the cops or something

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