FIXED: Answer button doesn't answer, data connection turns off after call - Touch Pro CDMA

EDIT:
earthtodigi said:
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
Click to expand...
Click to collapse
That post fixed my problem, as well as fixed the problem which the data connection turns off after a call.
Hey guys, sup?
I have a huge problem with my TELUS Touch Pro. Great phone, but just one problem...
Whenever somebody calls me, I can't answer the phone. The onscreen "Answer" button doesn't work, the Talk button doesn't work, pressing the Select button doesn't work...pressing the headphone button does, but sometimes my headphones are in my pocket, or sometimes they're not with me at all!
The only way I can answer them is by ignoring the call, and calling them back. It sucks big time.
Anybody have a solution? And no, I'm not hard-resetting my phone. It started doing this for my first call, so I'm pretty sure it's not my fault.
HEEAAALLLPPP!!!

Is this the stock ROM?
Do you have BT on and connected?

Mine started doing that yesterday. I did a hard reset and so far everythings back to normal. Still do not know what it was tho

I just had my TP replaced and the new one did the same thing, I did not notice until a few days later as I use a bluetooth headset and pushing the answer key on the headset worked. I had to RTN the device to make it work properly. Have not had a problem since. it has been aabout a week and a half.

Sometimes I've noticed this happens when my memory is tied up elsewhere, ie media player or something. Try soft resetting your phone every morning that might help clear it up.

I have had this happen with me on my Titan which I recently traded in for my Touch Pro, and also on my Touch Pro. I noticed it coincided with installing iGo8 GPS software on both. A hard reset was the only way I found to fix it. Uninstalling the software did not do the trick. I could be wrong about the software title I am blaming, but I have everything reloaded on my phone except that, and all is well. I do have a Slide To Answer incoming call screen now with the MightyRom 4.9.5 rom installed, maybe this is a work around, don't know for sure. If anyone else has more feedback, let me know. I would love to find a fix for it so I can use my GPS software.

Mine started doing this crap last night. I reinstalled the S2A cab and just let it go.

I am starting to think it might just be the telus network being a boatload of suck. Mine does it with the stock rom without any programs loaded from time to time. I am thinking it must be the tower failing to acknowledge that you want to answer the call, so the phone keeps ringing becuase it sees there is an incoming call but the tower ignores that you are trying to answer it. This is just my guess based on what I have read about CDMA, I wonder if any GSM users have the same issue.....

Do any of you have Advanced Configuration installed? This is what caused this problem for mine and my brother's TP. Uninstalling didn't fix it. Had to hard reset.

Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427

earthtodigi said:
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
Click to expand...
Click to collapse
I can tell you that this will more than likely fix this for you. Mine was doing the same thing, applied this, done and shut! Good luck.

OMG OMG OMG thanks!!!! That also fixed the problem where it ended the data connection after the call.
Sorry I took so long, I THOUGHT I was subscribed to the thread...
Thanks again!

Related

Can't answer calls....Please Help

Hey guys I searched, but couldn't find anyone with the same issue, so hopefully someone could help me. My touch pro is Sprint (Don't know if it makes a difference), but I can not answer any of my calls being hardware buttons or screen, nothing works. I've been using s2u2 and never had a problem, but I uninstalled it thinking there may have been an issue, but no, still happening. Sometimes if i hit either the hardware or software key a bunch of time it will answer, but only like every 1 out of every 10 times. Also I've been calling myself to check and the call will only come through 1 out of 10 times. Any ideas what could be causing this?
officer629 said:
Hey guys I searched, but couldn't find anyone with the same issue, so hopefully someone could help me. My touch pro is Sprint (Don't know if it makes a difference), but I can not answer any of my calls being hardware buttons or screen, nothing works. I've been using s2u2 and never had a problem, but I uninstalled it thinking there may have been an issue, but no, still happening. Sometimes if i hit either the hardware or software key a bunch of time it will answer, but only like every 1 out of every 10 times. Also I've been calling myself to check and the call will only come through 1 out of 10 times. Any ideas what could be causing this?
Click to expand...
Click to collapse
If your out of options try a hard reset. That should fix it.
hello
cforster said:
If your out of options try a hard reset. That should fix it.
Click to expand...
Click to collapse
I agree. go to settings, clear storage and type in 1234
phone will reset to factory
Can't Answer Calls
Before you do a hard reset, I recommend that you read this thread on ppcgeeks http://forum.ppcgeeks.com/showthread.php?t=40427 , it took a a couple of weeks to figure this out, but it worked for me.
Good Luck.

Cant make or answer calls with 2.1 root

I have eris21official-root.zip and sense-able 2.0.
When the phone rings I slide the slider down to answer and I cant hear anyone and the caller cant hear me. The call timer never starts. I had my friend sitting next to me call me, I answer and he hears in his earpiece my phone stop ringing but we cant hear each other.
When I try to make a call the contact picture comes up but no timer and the call doesnt ring in my earpiece or on his phone. Its like the phone is not connecting.
If I power down the phone and back up it works....and then a few calls later the same thing....nothing.
Any ideas?
I also have two icons in my programs for PDF viewer and contacts. They are side by side...
I hate to be a bother. I have read all I could to resolve this without posting but nothing worked.
Any help would be appreciated.
Do a factory wipe, and a dalvik with. Then reset the phone up, and do the 228 activation again. Still won't work, use my downgrade and wait for a rom based on the offical 2.1 upgrade.
NOOO!!! go into settings and change tty mode to off trust me
i have been having this same problem oh my god.. finally someone wth the same problem as me.. what i did was installed the heroic radio and did a *228 activation.. it has worked for me so far its been two days without the phone messing up..
Palmbxr said:
NOOO!!! go into settings and change tty mode to off trust me
Click to expand...
Click to collapse
Thanks for the reply, but tty was already off.
i can also vouch for this...my wife's eris has the same issues. In fact, she has had two eris's that have had it. I have checked the TTY and the also flashed the newest heroc radios to no avail. If anyone else has any ideas, it looks like i will have to revert hers back to 1.5
i can also vouch for this...my wife's eris has the same issues. In fact, she has had two eris's that have had it. I have checked the TTY and the also flashed the newest heroc radios to no avail. If anyone else has any ideas, it looks like i will have to revert hers back to 1.5
my phone is doing the same thing.. there has to be a fix for this. i have done everything i know to do and it still does it.. i will keep trying to fix it.

[HELP] Audio cuts out. No sound during phone calls.

So I recently just rooted my droid and I'm running the evileris firmware atm I'm really happy with everything except that my phone can no longer make phone calls. The sound during phone calls does not work and I think it may not work sometimes in the music player as well. It works when I plug in the headphones but when i take them out no sound.
Airplane mode and resetting do not fix this problem and the updates that I've tried flashing from [FIX] Audiofix. NEED TESTERS FOR NEW KERNEL in the Hero CDMA forum do not work either.
This phone worked fine before rooting and flashing and the problem is present on all the roms I've used. The update above simply hangs my phone at the bootscreen, no matter which one I use. (Maybe its written just for hero?)
Anyways I was hoping one of you guys could have a fix or maybe have also had this same problem? Thanks!
(from what I've read in the thread above it seems the issue is a bad kernel that hangs up or fails to reset so you have to do it manually, but resetting doesn't fix the issue for my. My problem is constant phone call audio loss)
UPDATE: I have done some more experimenting and it seems the only problem is from the in-cal speaker, because when I put speakerphone on it works fine. The problem lies with the front speaker (part that goes to your ear).
maybe your phone is broken?
I went back down to 1.5 root, works fine. Its an issue with 2.1 :/ So currently I have 2 nandroid backups, 1 of 1.5 and 1 of 2.1 so I'm just switching in between the two.
did you try....
Did you wipe before flashing? After flashing did you try *228 opt 1? This may help as it sorted my audio issues with another Rom.
im having this same problem and i have no clue why i have tried everything knows possible to fix this.
I wipe before each flash as well as each recovery haha. atm my setup is 2.1 evil eris for the weekends and 1.5root for the weekday when i actually need to make calls
*228 opt 1 did not work btw
I just make a new backup at the end of the week and recover to the other one, works like a dual-boot pc or a bootcamp mac. It works, but its getting kidna old I'd rather just have 2.1 for good haha.
Longtime lurker.....1st time poster....I just installed leak v2 (I was one of those that was too impatient to wait for root)...I had the same problem that everything worked fine except the phone had no in call sound. went through all the setting and found that TTY was set to full...I unchecked it and the sound came back. I know this may be simple...but it worked for me.
brianwin33 said:
longtime lurker.....1st time poster....i just installed leak v2 (i was one of those that was too impatient to wait for root)...i had the same problem that everything worked fine except the phone had no in call sound. Went through all the setting and found that tty was set to full...i unchecked it and the sound came back. I know this may be simple...but it worked for me.
Click to expand...
Click to collapse
yesss thank you this worked for me.
BrianWin33 said:
Longtime lurker.....1st time poster....I just installed leak v2 (I was one of those that was too impatient to wait for root)...I had the same problem that everything worked fine except the phone had no in call sound. went through all the setting and found that TTY was set to full...I unchecked it and the sound came back. I know this may be simple...but it worked for me.
Click to expand...
Click to collapse
I'm having the same problem... During a phone call, I get no sound / can't hear the person I am calling from the "internal speakers" (i.e. the one you hold to your ear during a call). If I switch to external speakers (i.e. loudspeakers) I can hear the person I'm calling...
What is this "TTY" setting that fixed this problem for you? Where can I find it and uncheck it?

Ramdom soft reboots when in call

I'm having issues with my calls ever since I changed my S3 configuration (ROM, kernel, apps, framework…).
On most of them, I get a soft reboot at the start or in the middle of the conversation.
I've tried changing the modem but there were no results.
How can I diagnose the problem?
Thanks.
P.D: You can see my config on my signature
It just happened again. I have read the logs but I can't figure out the problem.
Any help?
Thanks.
eXtremeDevil said:
It just happened again. I have read the logs but I can't figure out the problem.
Any help?
Thanks.
Click to expand...
Click to collapse
If you have overclocked then lower the frequency I had the same issue on another device and doing so resolved it
We'll see if that's the issue. Thanks for the tip, I'll keep you guys informed.
Have you tried changing kernels, it happened to me once from a custom kernel
Well, I'm very happy with my kernel, but if the problem persist I will consider it.
Thanks!
The problem persists. May be that I installed BusyBox from Play Store when I had it already from the ROM & Kernel?
Yeah most likely thats the problem, try flashing your rom again
Sent from my SM-G900F using XDA Free mobile app
I have uninstalled BusyBox, reflashed the ROM and changed the kernel. I'll keep you guys informed.
So far so good, the system was even better (a lot more stable) and no call reboots. But just now I've had the first one. I guess the number of call reboots have decreased (I'm not sure because it is a ramdom thing) and that's good but, again, any way of diagnose the problem?
Thanks!
EDIT
I often lose my APN settings and I had to reboot the device (a soft reboot is valid as well), may that problem be linked to the other?
I've performed a full wipe and started all over again. Let's see if this time everything works well...
Unbelievable. I did every single thing from scratch and the phone was perfect. Today I make my first call after all the mess and configuration and AGAIN, a soft reboot.
I'm 100% out of ideas here. Is there something, ANYTHING I can do to confront the problem? Some kind of log or monitoring action so I can know a litte bit more about this??
Please, I'm REALLY desperate right now…
I've installed the app SIM Card Manager and the phone field was unkwown. I rebooted and my phone showed up correctly. Maybe the app's fault or my SIM is half-broken? Or is it the phone lector?
Tomorrow I'm changing my SIM for a new one and let's see what happens, really out of ideas right now...
I think I found the cause of the problem.
This modification along with the Xposed app StatusbarVolume seems to cause the reboot when I try to change the volume when in a call.
I can't be 100% sure this is the faliure scenario because the bug is a little bit random, but I am 99% sure anyway.
EDIT
Not sure if the cause is the volume unlink, or the Statusbarvolume overlay failing to show up in call if it has never been invoked outside of a call before since the phone startup. May be a mix of the two things.

Voice command keeps popping up randomly

This is very annoying and it happens a lot when I'm listening to a podcast or music in my car using the aux port. It also seems to happen a lot when my data is turned off and my phone is picked up and put down randomly. Really starting to piss me off and I have disabled voice command settings to no avail. Anyone else having problems like this and what can I do to solve this without root? I also just updated to the latest ota so I'll have to see if it fixes this problem later.
goodfella44 said:
This is very annoying and it happens a lot when I'm listening to a podcast or music in my car using the aux port. It also seems to happen a lot when my data is turned off and my phone is picked up and put down randomly. Really starting to piss me off and I have disabled voice command settings to no avail. Anyone else having problems like this and what can I do to solve this without root? I also just updated to the latest ota so I'll have to see if it fixes this problem later.
Click to expand...
Click to collapse
If it's the same thing, it happened to me also. It's the program called Voice Mate. You need to freeze or disable that program and all is good. Try settings/application manager and go to the "all" tab. Search for anything that has "voice mate" in it. Disable it.
IndianaBond said:
If it's the same thing, it happened to me also. It's the program called Voice Mate. You need to freeze or disable that program and all is good. Try settings/application manager and go to the "all" tab. Search for anything that has "voice mate" in it. Disable it.
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Click to collapse
I'm having the same problem, but i the disable button is grayed out. I've tried clearing the cache and uninstalling the updates, but it still won't stop.
princessyoku said:
I'm having the same problem, but i the disable button is grayed out. I've tried clearing the cache and uninstalling the updates, but it still won't stop.
Click to expand...
Click to collapse
Are you rooted? If so, use Titanium Backup to freeze it.
Did anyone find a solution this problem? It is happening to me too (especially when I'm playing music or when 4g is off) and I can't disable Voice Mate because it is greyed out.
simabd said:
Did anyone find a solution this problem? It is happening to me too (especially when I'm playing music or when 4g is off) and I can't disable Voice Mate because it is greyed out.
Click to expand...
Click to collapse
Took me weeks to figure out but I had to download the swift keyboard app, then remove my PIN to get into the phone, then go into SETTINGS, BACKUP & RESTORE, then Factory data reset.
Be sure to backup all your data first.
I read another post last night in the LG G3 General Forum about this issue. Several of the posters stated that the 3.5mm audio plug is causing the voice mate and voice command to activate when using the headphone port. Several people also stated that they could duplicate the concern repeatedly by turning or twisting the plug. Don't know if it helps anyone here but it looks like the same complaints I read about last night. I'll see if I can find the OP that discussed the issue and post it back here if I can.
Has anyone found a solution? It's happening the same thing to me. Every time I wanna use the jack port (just to listen to music), Voice Mate pops out and it's really getting on my nerves!! I wanna get rid of it, but I can't delete it, just deactivate it (and I did, but it keeps popping out)... I don't wanna be root, because I'm scared of messing up my phone. If any of you guys found the solution without being a root, I'd be truly thankful for life!
OH MY GOD IT'S BEEN HAPPENING TO ME TOO AND I THOUGHT I WAS CRAZY.
I found that it may have been related to water -- when I was running and getting sweaty, or it was raining, the problems were happening. So in terms of what I've done, I have frozen: LG VoiceCommandSpeechPack, Voice Command, Voice Mate, and Voice Mate Engine. This didn't fully fix the issue -- now, I just get random pauses and unpauses occasionally and it's due to the same problem of the jack port being wonky. It fits perfectly, it's not jimmying inside the port or anything but it's definitely re-creatable, it's such an annoying issue...
It's weird, after many restarts and cache clears the issue has definitely gone away, where before it made listening to music unbearable now it happens once in a blue moon, again subjectively I think it might be moisture or water or something.
This began harassing me also two days ago. Nothing fixes it that an ordinary user can get to, including what little I can get to with Google Settings/Search & Now/Voice/OK Google/. In my case, I cannot manually cause the effect by doing anything with the 3.5mm audio jack on the phone or any of several earbud jacks. Think I am going in to my cell phone vendor tonight after work and raise my voice a little to see if I can get them to fix the problem. Sux! Almost makes the cell phone unusable.
fast69mopar said:
I read another post last night in the LG G3 General Forum about this issue. Several of the posters stated that the 3.5mm audio plug is causing the voice mate and voice command to activate when using the headphone port. Several people also stated that they could duplicate the concern repeatedly by turning or twisting the plug. Don't know if it helps anyone here but it looks like the same complaints I read about last night. I'll see if I can find the OP that discussed the issue and post it back here if I can.
Click to expand...
Click to collapse
Any chance you can find us that OP? It's a pretty annoying bug....

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