After trying numerous roms, settings, and different versions of arcsoft I am still getting this error when I receive a mms message:
"Dialed: #777
The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings."
The only way I can see the mms is to dismiss this message, open the mms, and then click on "Download" and wait for it to download. This really has me frustrated. If anyone can get this figured out it would be great.
Please be aware that I have CricKet for a carrier, I have followed the walkthrough step by step, and these settings worked perfectly for my apache, vogue, and mogul.
Any help would be greatly appreciated.
Thanks
Are you able to get to the internet fine? Almost sounds like a Connection profile issue to me.
Yes, the internet connects up just fine. I don't know what the deal is. I thought it might be either an epst setting or something in the registry not being set right, but at this point I am not quite sure. Any help would be greatly appreciated seeing as how I have searched multiple forums and on the internet in general and can't find any info on this error that applies to my phone whatsoever.
I am suprised that there hasn't been someone that has come across this error yet. I am at a loss and am about to sell this phone and go back to the vogue.
I figured someone here would have an idea. This is a great forum for information and all so I figured that this would be the place to try to get an idea of why this is happening. If anyone has an idea or can figure this out please let me know, otherwise I am about to sell this phone and go back to the vogue.
kclive said:
After trying numerous roms, settings, and different versions of arcsoft I am still getting this error when I receive a mms message:
"Dialed: #777
The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings."
The only way I can see the mms is to dismiss this message, open the mms, and then click on "Download" and wait for it to download. This really has me frustrated. If anyone can get this figured out it would be great.
Please be aware that I have CricKet for a carrier, I have followed the walkthrough step by step, and these settings worked perfectly for my apache, vogue, and mogul.
Any help would be greatly appreciated.
Thanks
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i too have this issue........... its making me mad :[
i thought about it, and i thought its 6.5 or something, but i remember that i played with it and sent pictures......... just recently outa nowhere i get the same message your getting :[
Related
Hi all,
I've been having this rather baffling problem for a while now where various people have reported that they keep receiving copies of text messages I've sent them. This appears to be happening with no rhyme or reason - Sometimes they re-send, and sometimes they don't. It happens to some people I send text messages to, but not others. The only thing I have observed is that these repeat messages do appear in my sent items and I noticed that one repeating text message was stuck in my outbox and I was unable to delete it.
I'm using DCD 3.2.0 with radio version 3.42.30. I don't think this has anything to do with DCDs rom or the new radio as I've had this problem for several months. The only additional software I had installed was HTC Home - I did a hard reset for now and didn't install HTC Home just to see if that was the culprit - No problems yet.
I've searched the forums and found some people having this issue in the past, but no solution as far as I can see. Has anyone else had this particular issue? Any help will be greatly appreciated.
this is most likely a carrier (network) issue and has nothing to do with your phone. if you're on verizon, try dialing *28899
kflipproductions said:
this is most likely a carrier (network) issue and has nothing to do with your phone. if you're on verizon, try dialing *28899
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Click to collapse
Sorry - Forgot to mention I'm on Sprint. I've already contacted them and they supposedly reprovisioned my account, but that hasn't appeared to help anything. Thanks for your response.
i guess you could try reflashing, but like i said it sounds like a network issue so you'd probably be wasting your time. did sprint recognize a problem?
Yep, already tried reflashing. And no, Sprint said everything looks peachy on their end.
are you getting any kind of notification that your text wasnt sent? are they queing up at all? are you using SMS software?
kflipproductions said:
are you getting any kind of notification that your text wasnt sent? are they queing up at all? are you using SMS software?
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Well, I occasionally get a notification that it wasn't sent if I tried to send a text message at the exact time I received a text, but I'm not sure that those are the times my texts would start repeating. No additional software - Just using the standard threaded text messaging that comes with wm 6.1.
i dunno man i would just call Sprint and ask them to reset/refresh things on their end regardless of how it looks to them. i'm not familiar with how Sprint works or how their tech support is. sorry i couldnt help more
That's alright, man. Thanks for your help. Much appreciated!
well I have experienced this problem with before. This problems occurs when your texts messages are not send thru the first time...next time when access the conversation thread all of the unsend draft messages will be resent, thus creating a double message so to speak. what I found to fix the problem is to reflash and rerun the sprint cab. Generally this should fix the problem. If you are continuing to experience this problem I believe you might have a radio incompatiblity problem. I suggest to flash with different radio.
FHK
johnkoong said:
well I have experienced this problem with before. This problems occurs when your texts messages are not send thru the first time...next time when access the conversation thread all of the unsend draft messages will be resent, thus creating a double message so to speak. what I found to fix the problem is to reflash and rerun the sprint cab. Generally this should fix the problem. If you are continuing to experience this problem I believe you might have a radio incompatiblity problem. I suggest to flash with different radio.
FHK
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Interesting point. However, I've had this problem with several different roms and radios so I'm not sure that's the culprit. Also, I've reflashed several times and the problem keeps coming back.
reflash the newest official sprint rom and test it out for a bit. if you still have the issue then its obviously on the network and don't let them tell you otherwise.
Well, I've already done that as well.
I tried the newest sprint rom before moving to DCD. Well, I guess I'll go and harass Sprint. Again, thanks for your help.
Well unfortunately you are going to have to live with this unless Sprint steps up.......it is a Sprint issue and it happens to everyone.....but I can say it has not happened to me in a little while....I have ran many radios and roms and it still happens....every time you talk to Sprint everything is peachy on their end.....LMAO....
I am having one issue with my phone. It was a Sprint Touch Pro that has been fully flashed over to CricKet and everything seems to work just fine with one exception....when I get an mms it gives me an error saying "we are unable to download your message. It will remain in your inbox." Then the only way I can see it is if I click on the message, then click download.
UPDATE:
I just managed to figure something out. I get that error if I don't have a data connection established when I receive the mms, but if there is a data connection established the mms works like it should without a problem.
Anyone with any ideas?
kclive said:
I am having one issue with my phone. It was a Sprint Touch Pro that has been fully flashed over to CricKet and everything seems to work just fine with one exception....when I get an mms it gives me an error saying "we are unable to download your message. It will remain in your inbox." Then the only way I can see it is if I click on the message, then click download.
UPDATE:
I just managed to figure something out. I get that error if I don't have a data connection established when I receive the mms, but if there is a data connection established the mms works like it should without a problem.
Anyone with any ideas?
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Click to collapse
It might sound like a silly question, but doesn't MMS use data connection in WAP? Maybe the system is trying to act too fast (faster than what your phone can establish a WAP connection). In other words, it might be set to time-out if the connection is not detected within an x amount of time. Try to see if your MMS program allows you to increase that "time-out". Good luck!
egzthunder1 said:
It might sound like a silly question, but doesn't MMS use data connection in WAP? Maybe the system is trying to act too fast (faster than what your phone can establish a WAP connection). In other words, it might be set to time-out if the connection is not detected within an x amount of time. Try to see if your MMS program allows you to increase that "time-out". Good luck!
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Yes, MMS does use WAP. I am using Arcsoft 5.0.27.25 for my messaging. I have talked with other CricKet users and they say the settings work for them right after the flash. I have even went as far as to compare the EPST settings from my mogul (which works perfectly) to my touch pro and everything checks out. This really has me baffled.
The maker of the rom I am using sent me some directions on flashing this rom and I followed them step for step and still have this issue. Does ANYONE have any ideas on this? Anything would be appreciated.
Thanks
Still no progress other than what I have already posted. This isn't making any sense to me at all. I LOVE this phone but this problem has me about to the point of using it as target practice.
I can't believe that nobody else has run into this or has any ideas on how to fix this.
kclive said:
Yes, MMS does use WAP. I am using Arcsoft 5.0.27.25 for my messaging. I have talked with other CricKet users and they say the settings work for them right after the flash. I have even went as far as to compare the EPST settings from my mogul (which works perfectly) to my touch pro and everything checks out. This really has me baffled.
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Okay... not sure how much help this is gonna be, but...
I have a TP flashed to MetroPCS running MR 4.16 and Sprint Arcsoft 5.0.70.24... MMS is a real issue with MPCS and I think Cricket users have less probs, but what you've described is similar to my experience... before I flashed a new rom and changed my arcsoft version, it was exactly as you described, btw...
Maybe you need a dif version of Arcsoft. Now, when I get an mms, it'll show up initially as an empty message, when I click on it it will say I need to download, yadda yadda... but if I wait patiently, a few minutes usually, it will complete the process all by itself. I don't think it matters if it's verizon's or sprint's, but I had an older version of Verizon's Arcsoft first (that was awful) and now I have Sprint's... it works flawlessly, just a little slow sometimes.
That's my suggestion, though I know little about Cricket except what I've read in the Metro forums... good luck!
Mmaureenn said:
Okay... not sure how much help this is gonna be, but...
I have a TP flashed to MetroPCS running MR 4.16 and Sprint Arcsoft 5.0.70.24... MMS is a real issue with MPCS and I think Cricket users have less probs, but what you've described is similar to my experience... before I flashed a new rom and changed my arcsoft version, it was exactly as you described, btw...
Maybe you need a dif version of Arcsoft. Now, when I get an mms, it'll show up initially as an empty message, when I click on it it will say I need to download, yadda yadda... but if I wait patiently, a few minutes usually, it will complete the process all by itself. I don't think it matters if it's verizon's or sprint's, but I had an older version of Verizon's Arcsoft first (that was awful) and now I have Sprint's... it works flawlessly, just a little slow sometimes.
That's my suggestion, though I know little about Cricket except what I've read in the Metro forums... good luck!
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I will give that a shot after I get home from work in the morning. I hope it works as I am not sure what else the issue could be.
Is it just me or is anyone experiencing a "Forbidden" error when sending/receiving MMS after updating to AT&T's new ROM with 1.14.25.35 Radio?
I've reflashed the updated AT&T ROM and then flashed NRG's latest 6.5 ROM with the correct Rilphone.dll and still have the Error. I even tried sending from the new stock ROM and got the error. I did this multiple times to make sure it wasn't a bad flash and still have the "Forbidden" error. Did I do something wrong when I flashed the new ROM and Radio? The settings in MMS are correct and I didn't load anything else prior to testing MMS.
At first I thought it was AT&T and wasted over 30 minutes with a rep that knew next to nothing. Then it dawned on me that this all started after I updated to the new ROM/Radio release for AT&T on HTC's website. So, I reverted back to the original shipped ROM with 1.02.25.32 Radio, flashed NRG's latest 6.5 ROM and can now send/receive MMS.
I had the same forbidden error and had to talk to tech support from att.. apparently it's because i had placed my sim into an iphone and we all know iphones can't send mms so it registered into their system that i was using an iphone thereby causing the iphones imei to register to my number hence why it's forbidden to send/receive a mms. did you perhaps do something similar?
ATT0001 file can't open it
Hey Guys... sorry than I can't help to solve your problem.. But i have a problem too with the MMS... what happens is that every time I send or receive a mms to a windows mobile phone comes as ATT0001 file and I can not open .. I need help with this thanks
Loner2DEnd: I did but only to unlock one. I've done this before and have never had that problem up. I only noticed that I wasn't able to send/receive MMS after I had the official update from HTC for the FUZE. I was on the phone with the tech and they told me that using my SIM in an iPhone wouldn't have updated my account. You can log onto your online account with AT&T and see what phone/IMEI is registered with your account. Mine still has my FUZE and correct IMEI. Everything is working now that I reflashed the original shipped ROM with the 1.02.25.32 Radio.
I downloaded another copy of the ROM update from HTC for the FUZE and ran the same tests to see if maybe it was a corrupted file/bad flash and I still had the same issues with MMS. My internet still worked but I got the same Forbidden Error. For now, I'm going to just stay with my current (original shipped) Radio since everything's working.
Dannyedilber: I'm not familiar with that Error. Sorry man. I don't know much about MMS and had to do some homework and some trial and error to finally find this solution. Maybe one of the seniors can answer your question.
I've had this problem a few times but usually fixes itself after a reset or a quick disconnect/reconnect of the radio.
I find that if I leave my data on for an extended period of time, it seems to happen. Almost like AT&T is seeing the high traffic and cutting me off.
Also check to make sure you guys don't have Data disabled in your accounts.
@Dannyedilber: I don't even know what an "ATT0001" file is?
@Loner2DEnd: My wife just returned her iPhone because she said it sucks compared to Windows Mobile (smart girl eh?) and went back to her old Samsung Blackjack. We did this yesterday, after her having the iPhone for a little under 30 days. I just sent her a picture and she got it.
From AT&T
The data network works for all of our devices and the Windows Mobile devices are the only ones that seem to have had some issues with the way the data network is configured. Rather than trying to re-configure and potentially break the network for other users, we have been working on a fix for the Windows Mobile issue. We have a fix that will be implemented by the end of this quarter and we should have the problem resolved at that time.
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From AT&T
Just wanted to let you know that I did get an update. The project to "fix" the 403 error is moving forward. Right now we plan to have the implementation complete in June with Project closure in Early July. I will follow up again in about a month to see the status and provide closure information.
Just for clarification: This project hasn't slipped a month, we keep the project open during a "soak" period to ensure that everything is going as expected. Also, as we apply the fix to the elements in the network the fix will be applied to certain markets and complaints should drop for that market dramatically. I haven't seen this issue in a while here so I believe that the patch has been applied for the Minneapolis market.
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An easy temporary fix is to put your phone into flight mode and then take it out. A new data connection almost always works. Worst case scenario soft reset the phone.
so its by market then?
I flashed the new rom about last week, had no issues receiving and sending MMS on it and on NATF's 4.7 rom.
Still No MMS
nmbr6 said:
...An easy temporary fix is to put your phone into flight mode and then take it out. A new data connection almost always works. Worst case scenario soft reset the phone.
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My MMS is not working incoming or outgoing. I have tried it from TF3D2, Titanium, after reset, after airplane mode and reset with no success. I put my SIM card in my backup phone and MMS send and receive worked flawlessly. I do not get the forbidden error message some of you have gotten; it just does not work. I have reset the RegEdit keys several times and they are currently set at 1.2mb. I know that 6oo K is at&t max, but the two test MMS messages are 77K and 317k. Thanks - David.
Black C5 said:
My MMS is not working incoming or outgoing. I have tried it from TF3D2, Titanium, after reset, after airplane mode and reset with no success. I put my SIM card in my backup phone and MMS send and receive worked flawlessly. I do not get the forbidden error message some of you have gotten; it just does not work. I have reset the RegEdit keys several times and they are currently set at 1.2mb. I know that 6oo K is at&t max, but the two test MMS messages are 77K and 317k. Thanks - David.
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It sounds like you have a different issue altogether. My posts were answers from AT&T strictly for the 403 forbidden issue.
Player911 sorry that I was not very specific...whats happening is when I send a ATT MMS to someone who have a HTC touch pro to her hotmail account.. she can't open it because the picture come as ATT0001.. even when I send att MMS to myself at my email account I receive as a ATT0001
Need help with this guys.. please
Sorry my english
Hi All:
First off thank you for the info in resolving this issue. Since swithing back to the original shipped ROM with radio 1.02.25.32 then flashing EnergyROM 3.0 Phoenix 6/12, I've had no problems with MMS Forbidden Error. It's been a week now and I've had no data/network issues either. I'll try again with the new Radio/ROM this weekend when I have some free time and will report back. Thanks everyone!
Tru using a registry editor and go in and change the registry in Arcsoft under HKLM>Software>Arcsoft>Arcsoft MMS UA>Config>MM1>MMSCSetting>SampleMMSC>Wap1SendDefault and Wap2SendDefault and change to a desired number. For instance, I have 102400 set to send up to 1MB.
See if that allows you to send.
try enabling ATT's proxy. This always works for me.
1. Enable the proxy
2. Kill the data connection
3. Reconnect data
4. Try sending or receiving.
This has worked countless times for me.
I am in the US and have a international galaxy s2 on AT&T...My phone is fully rooted, and I am currently running Batista70 FOXHOUD EDITION 2.1 but i cant seem to get my mms on a consistant basis....I have tried several roms so I am pretty sure it isnt that, I can send mms and have a great 3g signal but most of the time I cant recieve my mms...I can browse the internet and download from the market just fine but there again I cant seem to get the mms to recieve...It seems like on a fresh rom install i get the mms fine but then after a day or so I go back to not being able to recieve one at all...I have tried different apn settings and have made sure I am on the right AT&T data plan (HSDPPB) as mentioned in this thread (http://forum.xda-developers.com/showthread.php?t=1109983) and I still cant get anything consistant on RECIEVING! It has really been agravating and I would love to figure out what I can do to get this working right, I dont know if it is the modem software??? Is it my apn settings??? I have tried different things and still nothing so any help would greatly be apprecitated and I have noticed alot of other people in threads seem to be having this problem so if we can figure it out I would love to make a thread to help out others...thanks in advance...
did you talk to your provider, they may have adjust or refresh your account settings from their end.
That's very weird actually, i used to have issues sending MMS but i never had any issues receiving them.
Cosmic Blue said:
did you talk to your provider, they may have adjust or refresh your account settings from their end.
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i have talked to at&t and finally got them to change my account and settings so I know for 100% that I am on the right rate plan and settings......
I to was having problems with MMS on ATT but my problem was sending them not receiving though. After I was sure I had the correct apn setting a customer services specialist had me do this. Try opening your phone dial pad and entering *5005*7672*+13123149810# then the green phone button. This is suppose to reset your sms/mms setting back with the network. Long and behold it fixed my problem of sending mms.
just to double check something - are you leaving your data (edge or 3g) enabled? disabling the phone's data connection will prevent mms from coming through.
I'm trying to use a T-Mobile sim in a VS987 and I constantly get the following error message in my notifications: "Sim card is not from verizon wireless"
To make matters worse, every single time I open up a web browser the entire screen gets blurred and I'm hit with the error message: "No internet connection - please contact customer service at (800) 922-0204."
My mobile data works, and having to see that message every single time I open a web browser is very frustrating. I getting help from a few Verizon reps and the last one was such an asshole. When I didn't want to come back to Verizon he was pretty much like "there's nothing I can do", was incredibly aloof, and rude-toned.
Does anyone know how to get around this? All help would be appreciated. I just purchased this phone little over a month ago and I regret it so much that I cannot return it.
You need to edit the apn settings, and the message will not go away, just swipe it away
slawson said:
You need to edit the apn settings, and the message will not go away, just swipe it away
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What do I edit in the APN settings, and edit it to what?
Mr December said:
What do I edit in the APN settings, and edit it to what?
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Google Tmobile APN settings there's plenty easy guides to fellow.
Nick216ohio said:
Google Tmobile APN settings there's plenty easy guides to fellow.
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I already followed these instructions to get the data to work in the first place, however it didn't get rid of the message that prompts every time I open a web browser.
https://support.t-mobile.com/docs/DOC-30598
If you don't wish to help me, can someone else chime in?
Mr December said:
I already followed these instructions to get the data to work in the first place, however it didn't get rid of the message that prompts every time I open a web browser.
https://support.t-mobile.com/docs/DOC-30598
If you don't wish to help me, can someone else chime in?
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If you followed that it should work. You may need to do a factory reset if nothing else is working. I had a Verizon g5 before on t-mobiles network without any issues other than it telling me it's not a Verizon sim but data worked and I used browser without any message. I returned it though and ended up getting the t mobile version for root and custom ROMs.