It`s on the memory card!! - Hero, G2 Touch Q&A, Help & Troubleshooting

Not sure if anyone has been looking fot them or if anyone knows, BUT the Hero manual and HTC sync are loaded onto the supplied memory card.
Just connect it to your pc select notifications at the top of your hero then you you should see USB connected. Select it and then select mount. It then sees your Hero as a USB drive. Just drag and drop the files onto your pc`s desktop. Then install HTC sync. It then allows you to sync contacts in outlook etc.

I've got a real problem!
Just got the Hero home, WITHOUT knowing HTC Sync was on the card...
Turned it on... the SD was indicating as broken... "please format"... so I did... no more HTC Sync...
Is there a place I can donwload it from? I tried the HTC Support website... but it can not find the phone on either PC...!
Can anyone Help please?!

Sidewinder_UK said:
I've got a real problem!
[...]
Is there a place I can donwload it from? I tried the HTC Support website... but it can not find the phone on either PC...!
Can anyone Help please?!
Click to expand...
Click to collapse
http://www.htc.com/hero/m/en/index.html

dont even bother trying htc sync if youre running win 7 x64, it simply doesnt work... even if you install the vista driver manually from the android sdk, i ended up importing my contacts into my google mail account and syncing over the air, better that way anyway as it is always sync'd live.

It should sync with win 7 64bit if you install the Dream driver

R3PUBL1K said:
It should sync with win 7 64bit if you install the Dream driver
Click to expand...
Click to collapse
I have the same issue... and even with the Dream Driver installed, it won't sync... I now sync over Gmail as well.... and as a Workaround, this is OK for me.

Heppieboeddah said:
http://www.htc.com/hero/m/en/index.html
Click to expand...
Click to collapse
Thank you!!!!

yah but we want the htc rom update utility ,...how to get that the serial no doesnt match

I've got it working under Windows 7 x64. You just need the Windows Vista x64 drivers and a copy of dpinst.exe and you should be good to go. I can mail you dpinst when I get home if you pm your address.
If there's a need for it, I can create a msi package that will install the drivers automatically (but not until at least the weekend).
Florida.

Related

Windows 7 64 bit and HTC Sync

Hi,
I know there have been threads on this before but largely they just mention installing the Vista 64 bit drivers (done that). I'm running Windows 7 64 bit with the Vista 64 bit drivers and MCR 2.8 (although I was on stock and 2.2 with the same problem). HTC Sync on the phone just will not find it on the PC. I can mount the SD card with no trouble, just problems with Sync.
Any suggestions as to what I can do? Please feel free to direct me to another thread that I've missed so long as it's not just about the drivers.
Ta
M
martint235 said:
Hi,
I know there have been threads on this before but largely they just mention installing the Vista 64 bit drivers (done that). I'm running Windows 7 64 bit with the Vista 64 bit drivers and MCR 2.8 (although I was on stock and 2.2 with the same problem). HTC Sync on the phone just will not find it on the PC. I can mount the SD card with no trouble, just problems with Sync.
Any suggestions as to what I can do? Please feel free to direct me to another thread that I've missed so long as it's not just about the drivers.
Ta
M
Click to expand...
Click to collapse
In addition to HTC sync and the drivers, have you tried getting the android sdk? I know that I had issues with HTC sync finding my phone as well when syncing it to Win7 x64, so try following this guide here, it might allow HTC sync to view the phone properly. The guide teaches you how to setup adb-usb drivers which might trigger the application to know that your phone is there.
I had the same problem, turns out one of the task killer apps that I had been using had killed the sync process. Might be a plan to check if the same has happend to you.
Florida.
Hi Princedwi and Florida,
Thanks for the replies. I'm confident that my sync process is still running as I've tried numerous reboots of phone and PC so the task killer wouldn't have had chance to stop the process. However I will give it a go just to make sure.
Regarding the SDK, I'll try that when I get home. I used to have the SDK installed but then I did a re-install of windows and haven't bothered installing the sdk yet. May well work, I'll let you know.
Ta
M
Hi,
Ok tried it at home. The SDK isn't installing in the same way as I remember it doing last time. A DOS box flashes up and then disappears when I run SDK setup.exe.
Any other ideas?
Ta
M
2.0.18 is out now... should be W7 compatible -
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=847&news_id=471
I had to install the Vista 64 bits drivers twice to get them working properly. The first time my hero appeared as "HTC Hero ADB". Rebooted, connected to USB, opened notifier, selected PC-Sync and reinstalled drivers (always choosing the folder where HTC should be leaving their drivers). This second time it appeared as "MY HTC" and it worked fine then. So just try again until you see the magic word "My HTC".
yrreP said:
2.0.18 is out now... should be W7 compatible -
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=847&news_id=471
Click to expand...
Click to collapse
I've installed it today on my 7 64bit ultimate installation, and still no avail, i installed the vista x64 drivers and it worked.
Gr. B
martint235 said:
The SDK isn't installing in the same way as I remember it doing last time.
Click to expand...
Click to collapse
Because from android 1.6 setup process has changed in SDK. Normally it opens a windows from where you can add the version of android SDK you want and install the driver.
martint235 said:
A DOS box flashes up and then disappears when I run SDK setup.exe.
Click to expand...
Click to collapse
Same problem here with windows 7 64bit. Not sure if it's related to java environnement installed (For example when i installed JRE on my win7 64 the JAVA_HOME env variable was not set, i had to do it manually).
martint235 said:
Any other ideas?
Click to expand...
Click to collapse
Nope for now but if I found the problem be sure i'll post it here.
Ok I found the solution. My problem is that I've installed only the JRE but according to the requirements (developer.android.com/intl/fr/sdk/requirements.html) we need the JDK also.
So i've uninstalled the JRE 1.6 (64bit) I had, and installed the JDK 1.6 (32bit as i saw many ppl having problem with 64bit and android SDK). And it worked, I run againg the "SDK Setup.exe" and it opened the windows as intended.
I had the same problem, even with 2.0.18. what I did was install HTC Sync 2.0.18 (with the drivers copied in Program Files\HTC\HTC Driver\Vista_x64). then go to device manager, ADB interface, update driver, browse for a list of compatible software and choose My HTC.
after rooting it (although I'm not sure this is the cause) it happened now and then to fail to get recognized by the computer so I followed the same steps to update the drivers to My HTC.
I can't install HTC Sync 2.0.18, it gives an error about some resource file not found and closes. I tried on two different computers with the same result. Anyway 2.0.8 works fine here after I reinstalled the 64 bits driver until it was detected as "My HTC".
the same for me.
after update to version 2.0.18 my win7 64bit didnt find my phone anymore...

unable to see HTC aria in adb devices

I am having a heck of hard time loading the drivers for the Aria.
I do have USB debugging selected, and it shows up as an adb device in the device manager, but it will not load drivers.
I am running windows 7 64bit if that helps. If anyone can help me out I'd greatly appreciate it.
Get a linux live cd, like ubuntu. Then you don't need drivers
EDIT:Upon reading this I sound like a ****. I didn't mean to be, just trying to helps.
I have it working on Win7 x64.
Have you installed the HTC Sync software? You don't need to run it, but need to install it so it can install the correct drivers for you.
I highly, highly suggest using the irc for support.
webchat.freenode.net:6667
#liberatedAria
weezerisock said:
I am having a heck of hard time loading the drivers for the Aria.
I do have USB debugging selected, and it shows up as an adb device in the device manager, but it will not load drivers.
I am running windows 7 64bit if that helps. If anyone can help me out I'd greatly appreciate it.
Click to expand...
Click to collapse
I had the same issue I'm sure the problem is that you need the ADB drivers which is provided by HTC Sync..
Try installing HTC SYNC UPDATE FOR HTC ARIA™ (AT&T) (2.0.38) | 06.22.2010
http://member.america.htc.com/download/Web_materials/Manual/HTC_Aria_ATT/HTCSync2.0.38.exe
I too am running windows x64 and it worked for me.
Thank you all for your replies! The HTC Sync was exactly what I needed. Thanks!
also, see this post from modest android
http://forum.xda-developers.com/showpost.php?p=7006760&postcount=2
I tried and tried for days to get this working and couldnt. Yesterday I uninstalled and reinstalled the same version of HTC Sync and everything worked on the first try.
Anyone else completely unable to download the HTC Sync software for Aria? I've been trying to root this bad boy for a day and a half now, and just when I've got it narrowed down to no drivers, the HTC site seems to have completely forgotten what HTC Sync for Aria is. lol
-----Edit-----
The download LOOKS like it's available for the Aria, on the Aria downloads page. They ask for my serial number, verify it, and give me a download link. THe download link takes me to a generic download page, where the only version of Sync listed is 2.0.33. Anyone able to get it? Anyone able to host it for download?
Why edit the post again? lol
The new link is to the new version of HTC Sync. I can't post the link, because I'm a n00b, but this is the portion after the domain.
/download/Web_materials/Manual/HTC_Aria_ATT/HTCSync3.0.5372.exe
Try this... it worked for me
taliesin1077 said:
Anyone else completely unable to download the HTC Sync software for Aria? I've been trying to root this bad boy for a day and a half now, and just when I've got it narrowed down to no drivers, the HTC site seems to have completely forgotten what HTC Sync for Aria is. lol
-----Edit-----
The download LOOKS like it's available for the Aria, on the Aria downloads page. They ask for my serial number, verify it, and give me a download link. THe download link takes me to a generic download page, where the only version of Sync listed is 2.0.33. Anyone able to get it? Anyone able to host it for download?
Click to expand...
Click to collapse
After you enter your serial number and the download link appears, don't left click it, right click it and choose save target as. That's how I got HTC sync. Now if I could just get the darn Aria rooted...
timtucker said:
Now if I could just get the darn Aria rooted...
Click to expand...
Click to collapse
it is *really* simple using a Linux Boot CD, nothing to install and it just works almost immediately. Use the IRC #liberatedAria channel for help
here's a mirc command , just type or paste this into Status window
/server -m chat.freenode.net -i timtucker timtucker- [email protected] tim_tucker -j #liberatedAria
The link doesn't work for me; did they pull it already?
Apparently, they were working on a new version of Sync. On Friday, after I posted, I noticed a new version alongside the old. And the old link started working again. After many tries with the usb plug timing, I was able to root my aria. Thanx to all!
Sent from my HTC Liberty using XDA App
Linux Live CD
I know Ubuntu is much easier to get ADB running. But, I edited the file to add the Vendor ID:
Code:
sudo leafpad /etc/udev/rules.d/51-android.rules
In the file, which leafpad created, I typed these two lines for the Kindle Fire 2:
SUBSYSTEM==”usb”,SYSFS{idVendor}==”0x1949″,MODE=”0666″​SUBSYSTEM==”usb”,SYSFS{idVendor}==”1949″,MODE=”0666″​
For HTC, the code is "0bb4"
So, use:
SUBSYSTEM==”usb”,SYSFS{idVendor}==”0bb4″,MODE=”0666″​
I saw 0x1949 in the windows .ini file, and most Linux VIDs were just four digits, so I did both...
Worked like a charm. There's a great tutorial for ADB on Ubuntu / Xubuntu
Joe

[Q] Optimus One: Unable to sync contacts with PC

Dear All,
I have an LG Optimus One. I have google mail and office's microsoft exchange mail. All my contacts on the phone automatically came due to exchange server.
I wanted to sync my phone with home PC so that any new contacts created at home / office are synced.
Problem: The Optimus One does not syn with home PC. (It automatically sync with Office PC via exchange server).
Solutions tried:
1) Tried using LG PC Suite that came with the phone to sync contacts with home PC. It does not syn even a single contact.
2) Tried the updated PC sync.
3) Tried the LG outlook sync.
4) Even tried syncsquare - it also did not sync a single contact.
I have attached the screenshot for your reference.
Please let me know how to sync the Optimus One's contacts with home PC. I have both windows and Gentoo Linux at home and hence can use any OS to sync.
Thanks a ton in advance.
Regards,
Enable wireless u will be able to sync after that.
Sent from my LG-P500 using Tapatalk
I have wifi and GPRS enabled.
Hi,
First of all go to settings->SD card and phone
storage->uncheck 'Mass storage only' option. Now connect
the phone to the PC via USB. A green android bot will
appear which will notify you that the USB is connected. Now
you have 2 options:
1)Select 'Turn on USB storage' on the phone. The green bot
will now turn orange.(Alternatively, you can open the
notification bar and press upon 'Select to copy files
to/from your computer') Now you can access your memory card
through your computer. To disconnect press 'Turn off USB
storage' on the phone
2)To connect via PC suite: When the green bot appears,
don't select 'turn on usb storage'. Just open PCsuite and
select 'connect phone'. Now you will be able to sunchronize
your phone with the PC and also be able to update your
phone.
I can't even sync anything Tried everything, so I went to using the device to backup itself and sync with the cloud.
Hi All,
I have tried everything. The device is not connected as 'mass storage' when connected by USB.
The device is found by PC Suite (See screen shot) but is does not sync any contact.
Please help. I have more than 1000 entries in my address book on the Droid (ie. I got it from my Exchange Server).
Regards,
same problem for me
The PCsuite sees phone, it starts sync but after one minute the message "No response from phone" appears... Any help?
Any solution for this problem? My LG PC Suite crashes when I try to sync anything. Stupid.
theSuda said:
Any solution for this problem? My LG PC Suite crashes when I try to sync anything. Stupid.
Click to expand...
Click to collapse
yeah, mine too. I'm using w7 32 bits and it keeps crashing when I try to sync. i gave up and sync via google contacts.
Is it a windows 7 specific problem?
I tried installing LG pc suite IV on 3 different PC's (all windows 7 64 bit), but I can't sync contacts. Also, superoneclick crashes when i try to root it. The details of the phone are:
Android Version: 2.2.1
LG software version: V10c
Kernel version: 2.6.32.9
Please let me know if anyone else has found a solution to this problem. Else I will have to find a PC running XP
rsnfunky said:
Solutions tried:
1) Tried using LG PC Suite that came with the phone to sync contacts with home PC. It does not syn even a single contact.
2) Tried the updated PC sync.
3) Tried the LG outlook sync.
4) Even tried syncsquare - it also did not sync a single contact.
Click to expand...
Click to collapse
Try myphoneexplorer. It's free, it works!
I'm a newbie so I can't post links, you'll have to google it.
I faced the same problem with optimus one with the pc suite iv version which came with the sdcard.
i updated the pc suite and tried , it worked for me .
I use LG Optimus One (indian) p500, V10E_00, 2.2.2
with Windows 7 Laptop (64 bit).professional edition and ms office 2007.
brotherofkalel said:
Try myphoneexplorer. It's free, it works!
I'm a newbie so I can't post links, you'll have to google it.
Click to expand...
Click to collapse
saved my life THX many times,
here is link, i will do you a favor and post it
Download from HERE
i have the same phone and problem says no reponse from phone and i am using windows xp .. tried all the different pc syc versions i can find all do the same i am trying to connect for syncing everything and i also seen somewhere that i can get it to upgrade to gingerbread with it

[Q] HTC Sync Manager Doesn't See Phone (SOLVED - See Post #7)

I have the latest version of Sync Manager loaded on my Windows 7 PC. When I connect my HTC One with the USB cable, my PC sees the HTC One as a connected Portable Device and pops up the AutoPlay window with options of what to do with the device. However, the HTC Sync Mgr window says there is no phone connected. Notifications in the phone says that USB is connected and the USB debugging is connected.
What do I need to do to get Sync Manager to see the phone and to sync my Outlook Calendar and Contacts? Help would be most appreciated. TIA!
This is NUTS!!
DUTCH Van Atlanta said:
I have the latest version of Sync Manager loaded on my Windows 7 PC. When I connect my HTC One with the USB cable, my PC sees the HTC One as a connected Portable Device and pops up the AutoPlay window with options of what to do with the device. However, the HTC Sync Mgr window says there is no phone connected. Notifications in the phone says that USB is connected and the USB debugging is connected.
What do I need to do to get Sync Manager to see the phone and to sync my Outlook Calendar and Contacts? Help would be most appreciated. TIA!
Click to expand...
Click to collapse
This is really nuts. I have an email plus attachment from HTC Support telling me that I have to perform a Selective Startup on Win 7 in order to sync my HTC One with the HTC Sync Manager in Win 7.
I never had to do this with my Vivid!
Looks like I need to return the HTC One to the store and get a Samsung!
That's a silly reason to get a Samsung
Sent from my HTC One using Tapatalk 4
Nick281051 said:
That's a silly reason to get a Samsung
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Not silly at all! If the HTC One cannot be used to sync Microsoft Outlook Calendars and Contacts, it is not fully usable; and as such, needs to be replaced - be it with another HTC One that works properly or a Samsung.
FWIW, HTC Support has had me try a variety of different things, including trying to get the HTC One to be recognized and sync with HTC Sync Manager on a different computer. Same results, Both computers can see the HTC One, but HTC Sync Mgr will not recognize the device; and give the message "Phone not connected".
That points at the HTC One as being the problem - either hardware or software settings. HTC Support does not want to look there.
I guess it goes back to the store for an exchange.
Finally, A Solution
After multiple uninstalls and reinstalls of the HTC Sync Manager and a variety of other ineffective suggestions at the behest of HTC Support, it seems that the HTC One driver was not installed on my PC.
The solution was to update or refresh the driver in the PC Device Manager while the HTC One is connected to the PC by the USB cable
The path to the driver for Win 7/64 is: C:\Program Files_x86>>HTC>HTC Driver>Driver Files>Win7_x64
Then Double click the androidusb.inf file. Restart your PC and you should be good to go.
Unsuccessful attempts had been made to do this with the HTC One NOT connected to the PC.
Once the refresh/update was completed with the HTC One connected, a restart of the PC was required; and, once restarted, away we went.:victory:
It really took far too many contacts with HTC:Support to get this thing resolved!
Flash in the Pan
Well, I was able to get HTC Syn Mgr to recognize and sync my Outlook Calendar and Contacts to the HTC One device yesterday one time.
Since then I have not been able to repeat the action; and HTC Sync Mgr absolutely will not recognize or sync the HTC One today. :crying: I think I need to take it back and exchange it for another one.
This problem is the same with two different USB cables and two different PC's. The only thing common is the single HTC One device.
An interesting side note. The calendars that did sync the one time are all synced one day off from the dates in Outlook.
Won't Play on the Same Playground
HTC Syn Manager will not play on the same playground as other sync software, even if that software is not active.
I had to uninstall ASUS Sync. Then uninstall HTC Sync Manager and it's co-workers; and then reinstall it.
It now works as it's supposed to work.
HTC is aware of this, but actually seems to like the fact that they make you remove the ASUS software for the HTC Sync Mgr to work.
When I suggested that they need to update HTC Sync Mgr so that it will play on the same playground as other sync software, their answer in not so many words was essentially "Don't hold your breath."
DUTCH Van Atlanta said:
After multiple uninstalls and reinstalls of the HTC Sync Manager and a variety of other ineffective suggestions at the behest of HTC Support, it seems that the HTC One driver was not installed on my PC.
The solution was to update or refresh the driver in the PC Device Manager while the HTC One is connected to the PC by the USB cable
...
Click to expand...
Click to collapse
Thank you for the information, but I cannot get it to work, I do not seem to be able to update the driver. The androidusb.inf file just opens in Notepad if I access it directly and if I try updating via Device manager, it says all is up to date and I am not even able to choose the file, only the directory with the file. Would you please have any ideas what I might be doing wrong?
I am running Ignorance V5 custom rom on my HTC One V and these problems started only after installing it.
Mr.
DUTCH Van Atlanta said:
After multiple uninstalls and reinstalls of the HTC Sync Manager and a variety of other ineffective suggestions at the behest of HTC Support, it seems that the HTC One driver was not installed on my PC.
The solution was to update or refresh the driver in the PC Device Manager while the HTC One is connected to the PC by the USB cable
The path to the driver for Win 7/64 is: C:\Program Files_x86>>HTC>HTC Driver>Driver Files>Win7_x64
Then Double click the androidusb.inf file. Restart your PC and you should be good to go.
Unsuccessful attempts had been made to do this with the HTC One NOT connected to the PC.
Once the refresh/update was completed with the HTC One connected, a restart of the PC was required; and, once restarted, away we went.:victory:
It really took far too many contacts with HTC:Support to get this thing resolved!
Click to expand...
Click to collapse
//
This worked for me; just updated the device drivers on my windows pc and boom all worked fine.
Hi everyone,
i have a problem with htc sync, too. When i connect my HTC with my PC (Win7) and start the HTC Sync Manager, then first it says: phone connected (loading data). After one minute it says: device unavailable. please reconnect your device [4]. I reinstall the newest driver, the newest HTC Sync Manager, restart both my HTC and my Computer, but nothing worked. Can someone help me? I have the newest ViperRom (7.0.2) with ElementalX Kernel (18.0).
thepate94227 said:
Hi everyone,
i have a problem with htc sync, too. When i connect my HTC with my PC (Win7) and start the HTC Sync Manager, then first it says: phone connected (loading data). After one minute it says: device unavailable. please reconnect your device [4]. I reinstall the newest driver, the newest HTC Sync Manager, restart both my HTC and my Computer, but nothing worked. Can someone help me? I have the newest ViperRom (7.0.2) with ElementalX Kernel (18.0).
Click to expand...
Click to collapse
Follow nkk71's FAQ Question #2. You might also just uninstall HTC Sync Mgt (keep the drivers), a lot of folks don't use it because it can be problematic.
majmoz said:
Follow nkk71's FAQ Question #2. You might also just uninstall HTC Sync Mgt (keep the drivers), a lot of folks don't use it because it can be problematic.
Click to expand...
Click to collapse
Thanks for your answer. I will try it. Unfortunately I need HTC sync manager to copy some playlist from iTunes on my HTC one. Because I know where my music I have on iTunes is, but there it is sorted by interpreters (Windows explorer), but I only want to copy some playlist, and it is not easy to create all these playlist again on my HTC one...
"The solution was to update or refresh the driver in the PC Device Manager while the HTC One is connected to the PC by the USB cable. The path to the driver for Win 7/64 is: C:\Program Files_x86>>HTC>HTC Driver>Driver Files>Win7_x64/ Then Double click the androidusb.inf file. Restart your PC and you should be good to go."
Click to expand...
Click to collapse
THANK YOU! 2 hrs of dicking around when my wife's HTC One M8 would no longer sync ... tried everything and stumbled onto this post. Had to install from device manager update driver rather than double click. But this manual effort worked. I remember on many of the reinstalls the Android driver did not install and then didn't show as in error ... Can't tell you how much I appreciate you sharing this. Outlook syncs fine every time ... Don't have any ASUS stuff on my desktop. Would a boot into safe mode or msconfig clean boot solve the ASUS conflict?
Its keeps saying "update needed" and "this device needs to connect with the latest version of HTC Sync Manager. Please checkup for update or download". What confuses me is that I have the latest version of Sync and my phone shows up for one second and then the message pops up. Can anyone help?
BTW I started experiencing this after unlocking my bootloader.
but i couldnt see androidusb.inf file in the folder you mentioned.
DUTCH Van Atlanta said:
After multiple uninstalls and reinstalls of the HTC Sync Manager and a variety of other ineffective suggestions at the behest of HTC Support, it seems that the HTC One driver was not installed on my PC.
The solution was to update or refresh the driver in the PC Device Manager while the HTC One is connected to the PC by the USB cable
The path to the driver for Win 7/64 is: C:\Program Files_x86>>HTC>HTC Driver>Driver Files>Win7_x64
Then Double click the androidusb.inf file. Restart your PC and you should be good to go.
Unsuccessful attempts had been made to do this with the HTC One NOT connected to the PC.
Once the refresh/update was completed with the HTC One connected, a restart of the PC was required; and, once restarted, away we went.:victory:
It really took far too many contacts with HTC:Support to get this thing resolved!
Click to expand...
Click to collapse
I couldn't find androidUSB.inf file but I re installed htcsync & it asked me to update windows media player... updated it.. restarted system and re connected and it took only few minutes to detect the device .. thanx everyone...

FIX! Win 2k3 Drivers for HTC Sync and One Max!

Greets All,
I didnt know if this was on here, or if anyone had figured it out, but I couldnt get the HTC Sync program to install drivers into Windows 2003 server, so after about 2 hours I finally figured a way to get it installed. But I ran into another issue: I couldnt get the One Max to be recognized by the HTC Sync Manager to sync the phone, after hours of trying, I finally figured it out and thought I would share my findings for anyone else that might be having a issue:
1) Getting drivers for windows 2003 server
2) Getting the HTC Sync Manager to work correctly with Windows 2003 Server (Possibly a XP issue as well)
First, attached to the bottom of this post is the drivers extracted for windows 2003 to recognize the HTC One Max.
Connect the phone to the computer, it will then ask you for the CDC serial driver, Dont choose to let it find it online, then pick the first radio button and then point to the directory of the drivers from here, and then it will prompt you for you for a ".sys" driver, again point it to this folder. It will then or should find the MTP driver and should install without your help. Then you can install the HTC Sync Manager.
Once its installed, you will find that it wont find your phone and connect to it, I waited and waited nothing. What you need to do is below:
After installing HTC Sync Manager, the driver that needs to be installed will be located in the folder attached here.
Go into Device Manager and find your device under "Imaging Devices -> Digital Still Camera", or "Imaging Device -> HTC One Max", or under "Portable Devices -> HTC One X/S".
Go to update that driver, and do a force update where you pick the driver (bottom selection), if you choose for it to find it, it wont. Choose the folder you downloaded from here and point it. XP's own MTP driver doesnt work with the One Max, but the HTC MTP driver does!
Once installed it will change locations to Portable Devices and under it, it will say HTC One Max (Driver version should be: 1.0.0.15, Date: 10/18/2013).
Then connect your phone and you should be connect almost instantly!
I can now both use HTC Sync Manager, and browse the filesystem through My Computer.
Hope this helps you guys out!
I cant believe I am the only one that this helped. I thanked it when you first posted because I knew it would come in handy at some point. Unfortunately I didnt think about it and spent a good couple of hours myself before I found it searching again. Windows xp does not like this phone straight out of the box. Thanks again!
504 views, and 105 downloads, its helped more then people have let on, but over the years I've learned somestimes you get replies, sometimes you get eggs. The main thing is its helped at least 105 people.
And yet just 2 ppl wanted to click the Thanks button :/

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