charging with mains adaptor - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi,
I'm getting some problems charging my Hero. As of last night, it's stopped taking any charge when connected to the mains (with the supplied USB cable and 3pin plug usb adaptors).... although when I connect it to my laptop, it seems to charge?!
It worked with both without issue until last night... although I do typically charge it at work via usb (except weekend, hence why I only noticed it last night).
Has anyone experienced a similar issue and know of any way to fix this?
Thanks,
Brian.

I've also tried both charging methods while the fone is switched off.... and it behaves the same way.
:-(

have you tried another charger? maybe an older style HTC MiniUSB charger (if you have one), cos it sounds like your charger's died.

Did you use the same cable for both methods (the supplied one with mains adaptor) if you did and it worked via pc/laptop then you would guess the mains adaptor has died.

I would say that your charger is dead. Power supplies on them blow sometimes, maybe from power surges, maybe they're just made poorly.
Try another charger.

Try unclipping and reclipping the pin plate. The interchangeable pins sometimes come loose.

Related

Car charger not working anymore used previously with 9100

Hello,
I've got my TyTN in europe (ROM 1.18.256.104) and my "usb" car charger is not working (charge sometime but ONLY if my TyTn is switched off....not usefull for GPS...)
I've tried another one same problem...restested with my 9100 : ok .
Is it due to the charging load ???
Anyone experiencing the same problem ???
Cheers
André
If I remember correctly the 9100 used an 800mA charger and the TyTn uses a 1A charger. That could be your problem.
hello,
same problem, but charging work on laptop (normally laptop is unable to offer more than 500ma).
I've read an article with C500 where charging work when pin 4 of the usb cable was linked with gnd. Is the same problem with Tytn ?
cheers
Tom
yep, had the same problem too with a standard charger with usb cable.
the charger output was 500mA. it stopped charging after a few seconds.
Recently i bought a Brodit carholder with the charger included. This charger has 1000mA output and its charging without problems.
So you need at least a 1000mA(1A) charger, otherwise it will not work well.
yep, had the same problem too with a standard charger with usb cable.
the charger output was 500mA. it stopped charging after a few seconds.
Recently i bought a Brodit carholder with the charger included. This charger has 1000mA output and its charging without problems.
So you need at least a 1000mA(1A) charger, otherwise it will not work well.
Thanks Luminus for the Reply, But are you sure there is no electronic part added on this car charger ? :?
Strange enough, both my car charger and USB Mains adapter (1A output) (which I was using for O2 Mini and Dopod 818Pro without any problem) was charging fine on my Dopod 838Pro, but the unit had a problem and I was given a new unit. This unit now does not work with my car charger nor the USB Mains adapter.
Looks like a trip down to the service centre again!
it was a cigarettelighterplug adaper with a usb output, with a regular usb/miniusb cable. the adapter was 500mA.( input 12V/output/5V)
it was a complete kit. you could use it for anything you want.
I only attached the TyTN to this adapter.
the adapter couldn't hold it, the amps exceeded the 500mA and stopped loading. the adapter still works on other devices.
the brodit has the same type of adapter, only with a fixed cable on it and 1000mA. this works perfect.
thats why i think that you need a 1000mA one to get it charging.
Hello,
Perhaps true perhaps not...
I used an official Qtek charger -> 1A ..it work
But not sure that due to the 1A because tried to use a self powered USB Hub and it work too ... I will check the official Qtek car charger (if nothing specific)
I use several chargers. i notice that sometimes, if a charger will only charge the device when switched off, i soft reset the device and then it will charge when on. strange problem. the problem of not charging when on, also occurs with chargers that for sure have over 1 amp.
Same problem here......tried to use the mini usb charger I got with my Leadtek BT GPS mouse......
Sometimes it will charge.....sometimes not....
Problem seems to occur when I switch the device on....ie receiving a phonecall or a textmessage....
It then stops charging only to resume after the phone goes back into stby mode....
Weird.....
Danny.
I have the same problem. I have HTC TyTN and 1A car lighter charger with normal USB cable.
Charging from normal, regular charger works. Charging from computer's USB works. Charging from car adapter works only sometimes.
I've tested about ten different car chargers, including one 2A - still nothing.
I've done factory reset of TyTN - after reset it was working for two days.
I have installed only few essential for me programs and no tweaks.
Cable is tested and working.
It makes no difference if I connect device turned on or off. It makes no difference if I reset device connected.
I have no more ideas...
I kept having the same problem but I think I've solved it.
I went into a T-Mobile shop and bought the 'official' car charger for T-Mobile SDA/MDA and I haven't had the problem since.
I've no idea what it's current rating is, because it has no relevant markings on, but it does get pretty warm in use!
help
I am really confused.
I have the sync wire that came with my device. It has stopped working as a charger from the laptop and I can;t active sync. I can however, de-activate the usb link and use the cable to activate my phone as a modem for the pc, so in theory it works at some level.
I also have another lead which is a compact one and it is giving me the same problem.
Both worked until this week so it isn't a case of them not being compatable.
Any ideas. I depserately need to sync. I can charge from the plug so thats no problem.
ahh
I have repaired actve sync and it seems to be ok now. I have no idea what happened.

USB car charger

Does anybody charge their TyTN in car via a usb car charger. I use a usb car charger for different devices: Bluetooth headset, gps reciever...
I also used it to recharge my Blue Angel.
Unfortunately I can't charge the TyTN. Has anyone had the same issue?
The charger says that it can charge 1Ampere. The original home charger is also 1 Ampere, so I don't understand why it doesn't work.
Have tried it with two different usb car chargers and both have the same problem: It charges only if TyTN is turned off. When I switch it on then the red charging light turns off.
Lio said:
Does anybody charge their TyTN in car via a usb car charger. I use a usb car charger for different devices: Bluetooth headset, gps reciever...
I also used it to recharge my Blue Angel.
Unfortunately I can't charge the TyTN. Has anyone had the same issue?
The charger says that it can charge 1Ampere. The original home charger is also 1 Ampere, so I don't understand why it doesn't work.
Have tried it with two different usb car chargers and both have the same problem: It charges only if TyTN is turned off. When I switch it on then the red charging light turns off.
Click to expand...
Click to collapse
I had similar problems except I didn't need to swithc the pda. I saw the usb charge couldn't charge completly or it was very slow to charge if I had screen with light or TomTom running.
I solved using a diferent charger, that generates 220 volts. It has 140W and costs around 40 euro.
Do you have a link, a picture or a brand name to this product?
Lio said:
Does anybody charge their TyTN in car via a usb car charger. I use a usb car charger for different devices: Bluetooth headset, gps reciever...
I also used it to recharge my Blue Angel.
Unfortunately I can't charge the TyTN. Has anyone had the same issue?
The charger says that it can charge 1Ampere. The original home charger is also 1 Ampere, so I don't understand why it doesn't work.
Have tried it with two different usb car chargers and both have the same problem: It charges only if TyTN is turned off. When I switch it on then the red charging light turns off.
Click to expand...
Click to collapse
Same problem.
I was told by the dealer that it's a matter o cable (the pins in the cable)
the one sold with the device is fine just to sync and charge from pc, but can't charge through car adapter.
I'm bought a new cable (arriving next week): it's a double cable, one side for pc, other side for charging.
if it works, I'll post..
bye
I'm afraid to tell you that your new cable will not work. You were not well informed. I am sure that it is not a cable problem, but a charger problem. According to me the power output expressed in Amps (Ampere) is not strong enough even though it says that it's 1 Ampere as the mains charger. Those cheap chinese made chargers are not strong enough for the TyTN. That's why it charges when the TyTN is switched off but as soon as you switch it on, the power output from usb car charger is not enough.
Lio said:
I'm afraid to tell you that your new cable will not work. You were not well informed. I am sure that it is not a cable problem, but a charger problem. According to me the power output expressed in Amps (Ampere) is not strong enough even though it says that it's 1 Ampere as the mains charger. Those cheap chinese made chargers are not strong enough for the TyTN. That's why it charges when the TyTN is switched off but as soon as you switch it on, the power output from usb car charger is not enough.
Click to expand...
Click to collapse
mmhhh, I'll wait the new cable, hoping it works ;.)
the fact is that with original cable the car adapter doesn't charge even if the device is off..
same thing with a 220V usb adapter.
only the original kit seems to work..
I'll tell you in a few days
btw: both adapter are chinese ;-)
Nope, Lio is right on this one. The car charger simply doesn't supply enough juice to charge the TyTN. O2 Exec users have had this problem for ages.
I use the charger bought from the Orange shop for the spv c500. Works fine, if a little slowly.
There are strange things happening!
The USB cable should not enter in to the equation as USB is USB and the pins should be wired correctly.
Here is what I have found.
If charging in the car all is ok until the power is cut, then it only charges whilst off until the TYTN is soft reset. This looks to me like there is a software / powercontroller confilct. It is a little confusing but see the scenarios below;
Soft reset TYTN, leave it off. Plug in to cigarette charger, turn TYTN on/off all is fine.
Turn off TYTN and unplug, all is fine, plug back in (TYTN off) will still charge when TYTN on.
Turn TYTN on, unplug, will not charge whilst on anymore until soft reset but will charge whilst off.
This is the same if I turn the ignition to power the lightere socket.
However, another spanner in the works, if I pull out the charger even with the device off and re-insert it it stops charging until soft reset.
What seemd to work best was to do a soft reset whilst the unit is charging and powered on. After that I was able to unplug, plug in even when the unit was on, turn ignition off/on etc... It only reverted back to not charging when I removed the charger from the socket as it was charging.
These are my findings and I presume each charger will be different.
I presume whatever electronics are in the chargers also causes problems. I have tried 2 USB and one fully wired charger and it is the same with all. I know for a fact that at least 2 of them have overcharge circuitry built in but do not think the 3rd has, I also presume the TYTN also has so perhaps there is some conflict here also.
I do know that there are car chargers specifically for the TYTN so will try one of those and see if it solves the problem. (anyone tried one?)
Anyone with more ideas please let us know.
What seemd to work best was to do a soft reset whilst the unit is charging and powered on. After that I was able to unplug, plug in even when the unit was on, turn ignition off/on etc... It only reverted back to not charging when I removed the charger from the socket as it was charging.
Click to expand...
Click to collapse
Thank you for this tip. Now I can recharge in car thanks to u! :lol: I tried it and it works.
Great Lio,
Glad it worked. When you get a chance, could you pull out the chrger from the lighter socket as it is charging and let me know if it then stops charging again. I just want to see if the same happens to you as it did to me. It will work again once you soft reset whilst plugged in.
Thanks.
cieplowski said:
What seemd to work best was to do a soft reset whilst the unit is charging and powered on.
Click to expand...
Click to collapse
I believe this trick should go to FAQ.
A week ago I visited a lot of shops trying many mains-to-USB charges to no avail. I already had one for MP3 player that didn't work too.
After reading your post, I connected the original charger and SRed. Now that another charger works!
Can't imagine what's the reason but it really works.
cieplowski said:
could you pull out the chrger from the lighter socket as it is charging and let me know if it then stops charging again.
Click to expand...
Click to collapse
Yes, it does exactly like you've described.
Originally Posted by cieplowski
could you pull out the chrger from the lighter socket as it is charging and let me know if it then stops charging again.
Click to expand...
Click to collapse
Same here.
Is this a bug in the software ?
I found this : http://www.expansys.com/product.asp?code=138248
I think it should work fine, I am not sure.
"I found this : http://www.expansys.com/product.asp?code=138248"
Could you contact them and ask about its power rating and whether it is susceptible to the problem/bug?
here I am again.
finally I got the new cable and... surprise... IT WORKS
I used it without soft resetting the device and it worked
I tryed soft resetting the device and it worked
But the biggest surprise of all is that after using the new cable, also the old one started working ..
i guess there must have been a software bug that has gone (hope forever) away.
For those interested, the new cable is a double one: one side is usb, other two sides are charge connector and hotsync connector.
pix09 said:
here I am again.
finally I got the new cable and... surprise... IT WORKS
I used it without soft resetting the device and it worked
I tryed soft resetting the device and it worked
But the biggest surprise of all is that after using the new cable, also the old one started working ..
i guess there must have been a software bug that has gone (hope forever) away.
For those interested, the new cable is a double one: one side is usb, other two sides are charge connector and hotsync connector.
Click to expand...
Click to collapse
have you got a web link for this one you now have?
friend of mine has apparently got a tytn, I'll pick up a 1.2A USB / Car adapter this weekend and see what happens, hopefully the extra .2A should enable the tytn / exec to charge normally in a car.
Having had an exec for a while I will agree that most 12v/USB adapters struggle with the exec, but hopefully this will make the difference, if it works I will post the details of the company selling them (they are listed for the PSP)
I haven't had this trouble. Just got my new MDA Vario II and I've used it with my old MDA compact mains charger and the car USB charger and it works with no problems.
Tried it with the Vario II on and off and have a charging light on both.

Wall-outlet charger

Hey all, the Sprint Hero comes with a charger that uses the usb cable to plug in to the phone. My problem is two-fold:
First, I like having a usb cord on me to charge where ever I go, and I don't like/am bad at remembering to take the usb cord out of the wall unit and pack with me in the morning.
Second, The usb cord isn't very long for a device that's plugged into an outlet near the ground (read: nearly every outlet in existence) and the usb cable barely reaches my desk for the phone to rest on.
Is there a decent charger that doesn't need our usb cable and has a couple extra feet in length? I don't want to get a universal charger because I don't want to fry the phone's charging system, which happened to my old Vogue. Everything I have found online is a universal type charger.
Has anyone had any experience with a good wall charger for the hero?
Thanks,
- JustPyro
You are aware that a standard USB cable works with the Hero? No need to use the one that came with the phone.
Regards,
Dave
Buy a longer USB-miniUSB lead, plug that into your home charger, and then carry the shorter one that HTC supplies around with you.
I've also found the stock one too short so I got a longer one, I also got a 3 inch long one to keep with me for tethering at work.... fits in my pocket nicely and it doesn't need to be any longer when the phone is sat next to my laptop.
These days I rarely find anywhere where I can't quickly borrow a miniUSB lead to charge my phone, they're used on so many different devices. Oh, and don't be afraid of 'universal' chargers - the Hero works with these fine, since USB is a 'universal' standard and 5v is 5v no matter where it comes from.

[Q] dropped phone. slow charging!

the other day my phone feel of the couch while pluggd into the pc. it stopped chargibg and woukd not connext to pc.
i lost the original cable so ive been using a mini to micro usb adapter for an old cable i had for my g1 which hss worked perfectly.
thought i had broke the sockey on thr phone. had a tmobile shop check it with there cable. it was fine. so boyght a microusb cable.
everything seemed fine. charge light. usb drive worked internet tether. but then the phone ran out of battety while usb tethering. it always stays at 100% before.
with the battery low it woukf rrstart every minute whole plugged into original chargrr.
its charging but very slowly. 15% in 2 hours. checked battery pins. seems fine. i dkd manage to get 37% charge in 30 monutes once irh the phone off.
the phone doesnt even get warm while plugged in. it used to get pretty warm when cuargibg.
tried hard reset. trief reflashig rom. it knows wall charger is in. says charging orange charge light.. but it charges sooo slow...
im stuck. is this a repair jobk
Just got home and tried the new cable in my home PC. ive already lost 1% battery in the space of a few miutes usb tethering....
make sure you have the "don't charge the phone while connected via usb" unchecked. Other than that, sounds like a hardware problem.
i cant find that setting, only do not charge when the phone is on., which is off. Ive just noticed something else. the brightness setting for AC power effects the brigthness when connected to usb. I dont think it knows the difference between ac and usb anymore.
veda_sticks said:
i cant find that setting, only do not charge when the phone is on., which is off. Ive just noticed something else. the brightness setting for AC power effects the brigthness when connected to usb. I dont think it knows the difference between ac and usb anymore.
Click to expand...
Click to collapse
when you plug it into the wall, do you get the menu for: Activesync, Disk Drive, Internet Sharing? If so, then this is true. Really sounds like a hardware issue. I would take it back in and see if they can replace the port.
nope, when i plug it into the wall, no menu. it does seem to know the difference between usb and power. as using the option "when phone is on, do not charge when the pohone is connected to pc" has no effect with the wall charger.
I tried a different wall charger. I have a travel charger which is only rated at 500ma instead of 1amp and it charges the same. I was able to get 100% overnight. woke up after 8 hours to see the green light on, it stays at 100% with the wall charger as long as you leave it alone.
back into the computer, tethering and im loosing battery as if it wasnt connected.
Looks like ill have to dig out my insurance as its not a warranty repair (and also the water damage stickers are red, due to it being dropped in the toilete 3 months ago)
hmmm interesting. phone has been in charger overnight and was at 100% when i got up, pluigged into pc for usb tethering, despite battery dropping the green light is still on.
Ive done some searches on usb micro cables and came across people having problems with some data cables with charging, as some cables cannot cope with the large current required, but they mentioned that there phone would say this and i have seen that on my phone before with my front usb ports on my computer.
Im gonna order a microusb adabter as i have 2 high qualiity usb-mini usb cables from a G1 (which was usbed with an adapter with no problems) and 1 from a tmobile mda varia, same cable.
This has now been solved. After closer examination of the USB mini to micro adapter, it apeared that the 2 outside pins (which are for charging) had been flattened. Looking at the adapter, you could only see the 3 middle pins, but with a torch you could see that the oiutside pins were compelty flat. from droping the phone its oviously twisted the connector resultinin in flatting those pins.
I went back to tesco and bought the same USB kit which comes with a mini USB cable and several converters to fit different phones.
AFter hooking up the cable and micro usb adapter to my PC, my phone was within minutes showing increase in battery charge. After a few hours with usb tethering enabled and watching videos online im up 2-%.
The cable i bought for £7.99 which is micro usb though doesnt mention any HTC phones (mostly nokia) will connect perfectly for data transfer and the phone appears to say its charging. It looses power suggesting insuficient charge current. Maybe its the rom im using disables thsi warning as i have seen this before when i connected my phone to the front usb ports, but it works fine with the back.
So, it seems i have not damaged anything apart from the usb adapter i was using.
All is well, and im charging at a fast rate with USB while tethering.
Please close this trhead as it is resolved.
Final update. After several days i have been usb tethering and charging absolutly fine. Using 1amp charger charges fast!
Even from a dead battery can plug into usb and have the phone bootup.
Sent from my HTC HD2 using XDA App

Very weird problems with charging

Hi,
my Samsung Galaxy S3 (i9300) recently started to be very hard to get it even to charge a little...sometimes I was forced to charge the battery manually by taping +5V and GND cables to the battery because the phone would just refuse to charge.
I suspected that the micro USB socket in phone is corrupted, because I've sometimes tried 6 different USB cables and none of them even worked for a few seconds. Then after struggling with it, it SOMETIMES started working.
I've also tried 5 different chargers (original 1A HTC Charger, 2A Samsung charger, 1A iPhone chargers, some different 2A charger i just bought because i thought it may finally start working)
And so yeah, I've bought a new charger with new usb cable with 2A at output, hoping it will work. But guess what? It didn't even charge the phone for a seconds, it charges other phones, my old HTC phone, my sisters Galaxy S4, but not my S3...it is not the cables fault (im 100% sure) because i have it connected and charging to my old HTC charger (1A at output) and i just plug the cable to the new 2A Charger and it is not working anymore...
The weirdest thing is that most of these chargers (Except the new one) were all working with the phone, but stopped after some time, like my old charger stopped working so I tried another one - it was working, but after trying it again or few times later it just stopped...
Any ideas? The battery is holding power long enough I think, so I dont think it is corrupted, what else could cause this?
Edit
Suddenly, after my phone dropped down to 7% and I had problems with connecting it to the original HTC charger (1A at output) i tried the new 2A charger which never worked with this phone, and BAM, it is working now and charging very well.
However, what started happening now is that when im charging the phone (through USB cable) it keeps spamming "Docking station connected" and going into docking mode, which is very annoying. I guess there is some problem with the socket? :/
vallhalla said:
Hi,
...
Any ideas? The battery is holding power long enough I think, so I dont think it is corrupted, what else could cause this?
...
Click to expand...
Click to collapse
I can see your assumption, but have you ever tried another battery ? Just for checking, to make sure...

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