HTC Hero Bottom Of Screen Not Responding - Hero, G2 Touch Q&A, Help & Troubleshooting

my girlfriends heros touch screen has stoped responding for instance if i press menu i can press scenes but while im in scenes and select a new one i cant press done i have to use the scroll ball... anyone had anything like this??
any help greatly appreciated
thanks

It happened to mine, the only thing you can do is send it back. It sucks but the screen is faulty.

Send her round with it........... I'll see if I can help
Seriously though, buggered screen I'm afraid..

Had the same problem. Sent it in for a repair and got it back in 10 days.

I've got the same problem!!! I used to say that it was the best phone I've ever used but my mind is changed! :S

Same problem here. I can type with the top and middle of the screen, but the bottom is less responsive/sometimes non-responsive, and backspace doesn't work. Dave Hagenaars: Did you have to pay for the repair?

Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.

liam08 said:
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
Click to expand...
Click to collapse
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance

My touchscreen works fine when holding it upright, but when the phone is laying down it gets really unresponsive. Anyone else having this issue?
Since it works sometimes, I'm guessing it must be software issue...

Hey,
Sometimes my HTC Hero acts weird.
Sense starts to jump between 2 screens (as if I'm constantly giving it input) when I'm doing nothing.
Also sometimes a press anywhere on the screen makes the phone think I'm pressing something at the bottom.
And last but not least, sometimes when I try to type something I lose the function of both the bottom left and right part of the screen, meaning I can't use backspace, the L, P, A and other various keys that reside there.
Does anyone also have these problems?
Is this hardware related or can I hope that this problem is solved with the 2.0/2.1 update?

Mine does the same
It happens to me as well, and i bought it abroad so no repair for me
Also - mine does the CRAZIEST thing - i can move the screen without touching it!! This is crazy - i just hover the finger above it and i can move the desktop left to right ("feature" only available when teh screen starts to jerk around)
I have no idea what to do - it drives me crazy - all my presses are wrong, and some dont work at all!!
I have figured a "way" to make it normal for a while, i just press the end key to close the screen and then turn it on again and it kinda, kinda, works again.

anybody there knows whats is the fault? if its software or hardware?, anyway i sent mine for repair and still waiting.

It's a hardware issue, no doubt. I have experienced all the issues described in the last 3-4 posts. Will have to send it in for repair after christmas - but I'll probably have to get back to the original firmware first.

percypogi said:
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
Click to expand...
Click to collapse
Got it from phones4u mate. Took it in.

if you have a screen protector sticker try changing it, I did so and did make real difference

msehome said:
if you have a screen protector sticker try changing it, I did so and did make real difference
Click to expand...
Click to collapse
well i took off the screen protector, and still pretty the same issue. anyway but now atleast it's under repair. so waiting for the phone i hope to get it before xmas.

I have a dead spot around the O and L key when typing messages in the landscape position.
Should I back-up my phone and remove all private data when getting it repaired?

had a sticker - same thing
i removed mine as well - and same thing.
talked to HTC - but they dont have a repair place in Israel - so i will have to send it abroad to the UK maybe for repair.
I still dont understand - if this is a hardware issue - how does it fix it for a short while when i press the "end" key, and re-open the phone.
if the hardware was defective it should always happen and wont be "fixed" for a short while.

Same problem, dont believe it is hardware
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288

Gdoll said:
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Click to expand...
Click to collapse
I have a similiar problem on my Hero. Did you find a solution to it?
What's weird is that it isn't constant. It comes and goes.
But when flashing the cya mod with 2.1 my phone was stuck on the enter sim card code screen.. Could not press OK to continue.

Related

Issues with touch-input - Hero 2.1

Hey!
I've noticed that in a few applications (or settings) i have issues with my touch-input. This is e.g when changing the default ringtone i can't just tap "ok" but have to press the "ok" button from the side with my whole finger, otherwise it won't be regocnised. Sometimes when using the keyboard, the buttons on the right side are very hard to use. That would be the "p" "l" and "backspace". Have anyone else had this problem? The weird thing is that sometimes it works perfect, but sometimes it's just a pain in the ass to get things done?
I think sometimes the touch screen can just not work properly, just luck of the draw I guess.
Has yours always been like this or is it a recent change? I am assuming its always been like this.
if it has then its a hardware failure (most likely) and will need to go back under warranty for repair.
If its a new change, then what has happened to cause it? Could just be a new rom or something causing the calibration to be off.
It hasn't always been like this. Lately it has begun to screw with me. And i don't think it has anything to do with luck, since it's always the same programs that do this. e.g. changing ringtone, accepting the google maps license on first run etc.
One could think this is a hardware failure, that's what i thought at first, but the strange thing is, that the same "area" on the screen works prefectly in other applications. I've tried several roms, but they all act like this. Perhaps I should install the stock rom and try with that.
I have a similar issue, and even more, sometimes once I am pressing the screen, the keys are starting to "dance" like the hero is trying to think which button to choose, by itself, and I am watching it, and smiling :-(
I've had it since SenseHero 1.5 and others as well. I just reinstalled the official htc rom and calibrated again the screen... but I am afraid the issue is still there, though less frequent...
Next week at the doorsteps of Orange I guess
Possibly is lag related?
Maybe the phones memory management is not working very well on the ROM you have installed and is causing large amounts of lag that the phone is interpreting touches (or not touches).
Lennyuk said:
Possibly is lag related?
Maybe the phones memory management is not working very well on the ROM you have installed and is causing large amounts of lag that the phone is interpreting touches (or not touches).
Click to expand...
Click to collapse
Possible, But with all the speed tweaks, task killer and stuff, maybe even the overclock widget that I started to use only after this issue appeared... don't know, have no idea how to solve it.
Now it is like beginning, with official htc rom, no additional apps installed neither contacts, and still, I have this issue.
Suggestion?
Got the exact same problem.
Almost exclusively buttons on the bottom of the screen and as you already said the right part of the keyboard (especially the goddamn backspace drives me nuts sometimes!).
It hasn't always been like this, started somewhen after flashing more than just Modaco I think.. And the severity varies a lot, sometimes I got barely any issues and then again I can't even finish an sms. Unnerving.
At htcpedia someone who obviously has the same problem pm'ed me his solution:
Your Problem with Screen
I had to wipe everything of.... installed the WWE original ROM, then re-root the phone and now working with Modacco 3.1, seems to be working ok now....think the problem was with LOX latest ROM.
Click to expand...
Click to collapse
I think - not sure - it startet with some lox rom for me too. Do you remember which Rom you were using when this first occured?
Well anyway, might give it a try.
I haven't tried it yet for 3 reasons:
1 - the link for the german version of the original firmware is down
2 - i don't have a windows computer, so the .exe is pretty much useless for me
3 - I'm way too lazy as currently it's not that bad
same problem
hye there, I seldomly post here..
But i got the same problem before... keyboard dances, hard to click OK... could not finish a sms without swearing F*** F***..
yep, its a hardware problem.. maybe its bcoz of the shape of the hero making its touch screen easily damage.. Not sure though..
flashed so many roms, to try to fix this problem.. thought it was a software issue.. but.... nothing..
went to HTC care centre.. and changed the touch screen (warranty, had to revert everything to stock) and now...
Good as New with Villain 3.4
hope this helps...
Oh thx guys. "Happy" not to be the only one with this issue. For starters I'll try the solution with the original rom. I think I still have some version of windows installed on one of my harddrives. If it don't work I'll have the screen changed. I'll report soon.
rehet said:
hye there, I seldomly post here..
But i got the same problem before... keyboard dances, hard to click OK... could not finish a sms without swearing F*** F***..
yep, its a hardware problem.. maybe its bcoz of the shape of the hero making its touch screen easily damage.. Not sure though..
flashed so many roms, to try to fix this problem.. thought it was a software issue.. but.... nothing..
went to HTC care centre.. and changed the touch screen (warranty, had to revert everything to stock) and now...
Good as New with Villain 3.4
hope this helps...
Click to expand...
Click to collapse
When you revert to stock Rom, do you need to reinstall a stock recovery as well? or is it automatic? because I reverted and when I try to boot into recovery with "power + home" I get a kind of error: the symbol of a triangle with an exclamation mark in it, and a phone symbol lies down beneath it.
Is there another way to go into recovery? or is it not installed actually? (I went back to the official RUU from htc site).
Thanks for the help.
Ok, I've just tried the solution with the stock rom. As a matter of fact, it does fix the keyboard-issues. However, some of the other random touch-input-issues still persist. I can't really see how this could be hardwarebased, since the same area on the screen works in other applications just fine.
The official rom from HTC completly restores your phone as it was when you got it. You'll have to install your custom recovery again, as you did the first time.
I had a similar issue.
A fix for this: VillainROM6.1-Full-signed.
Now, keyboard its ok.
Try it.

[FIXED] Touch screen is really messed up!? :(

This sucks... out of the blue my touch screen went all kinds of screwy on me. I'm gonna list everything that is going wrong...
1. When sending a text I can see the letters along the bottom of the keyboard scrolling back and forth really fast, as if I'm dragging my finger across it.
2. When on any of the home screens, it's acting like I'm pinching it, like the new sense screen selector thing keeps zooming in and out but I can't select anything.
3. I can't select items on any of the home screens, it is action like I have my palm resting on it or something...
4. When I select something on a menu, it acts like the input is a couple of inches below my finger (i.e. I select power off, it selects turn off mobile network)
If I press the power button to turn off the screen, I can press it again and ulock it, I have full functionality for about 5 seconds, then it freaks out again. This seems to be consistent, however annoying to have to do this all the time to send a text message.
This first happened while using the latest ChronosDroid ROM (CronosDroid_2.1.2), I reflashed with VillainROM 12.0.0 twice, and once with the newer RCMixV10, the symptoms are the same accross all ROMs, the only similarities is that they're all v 2.1 with Sense. I did a wipe of everything before each install.
I am going to try going back to v2.0 with some other ROM (probably SenseHERO-2.1-090610-B5, cuz I liked that interface...) I'll post back if that fixes it... If it doesn't, what can I do? I really like this phone, I hope it's not busted...
***Edit***
Purchased new digitizer and replaced it, all is back to normal.
I had this problem with cronos froyo, wiped everything and flashed fusion rom 6.1.1 and hey presto, everything was fine. Try it it may work for you aswell if not, something more sinister may be at work :$
Sent from my HTC Hero using XDA App
I'll give that a try. I had flashed to that version before to test it out, but that was before the screen was all messed up. I used the hard OCed version to 710, I'll try the SOC version this time and see if I have better luck.
I did flash with the aforementioned sense hero, and it is still a little bit messed up, but it doesn't seem as bad... I wonder if the OC from the Froyo is partly to blame. This is just so random... That is the only link I can think of. If the Fusion 6.1.1 is the cause, how can I make sure the CPU is back at it's default frequency? I never use any OC tools...
K, response is a little better but still jacked. I think I have a nand backup thing from before I installed Froyo, I've never had to restore a backup before, is it a bad idea to restore a backup from v2.1 on a 2.2 ROM? Or should I restore the backup and reflash to something else?
Restoring to a 2.1 from 2.2 will be fine mate, which Rom is the 2.1 you have as nandroid restore?
Sent from my HTC Hero using XDA App
Unfortunately this is a hardware problem. I have the same problem and after searching for a solution, I understand that this is something about display's touch part and you have to return it to HTC to change it.
In my country there is no valid HTC center and I cannot trust lcal repair shops so I have to deal with it and change my beloved hero in near future.
But for now, after installing different ROMs I find out that the best keyboard is default HTC sense keyboard and I dont know why. Currently I've installed Froydvillain 1.2.2 and use HTC_mod keyboard and it almost works for me with a bit struggle.
daashali said:
In my country there is no valid HTC center and I cannot trust lcal repair shops so I have to deal with it and change my beloved hero in near future.
Click to expand...
Click to collapse
Just do this yourself. You can buy the touch window off eBay for £25, and replacing it will take 20 minutes - see youtube for videos.
Have had same problems which then lead to the bottom 1/2 to 1cm of my screen becoming completely unresponsive. I managed to get my screen back to perfect working order without replacing it at all as this seems to be caused by the screen slightly coming away from the frame.
I detailed how i sorted it in this thread:-
forum.xda-developers.com/showpost.php?p=7710742&postcount=99
I had this problem with CMH-1.4.3 (Vanilla). I did a nand restore to VR12 but the same happened. Then I realised that the screen was a little up from his "standard" position let's say, if the screen is normally like this
______ <-screen
mine was slightly up (diagonally) at the top
_____-
I pressed the two upper corners of the screen with my fingers and everything went back to normal
Try this first, and then if you want, the Hairdryer solution
to all guys having the same issue, did you guys try to fully wipe & re partition your sdcard? try it & let see it still having same issue. best try do a clean flash of rom.
wrong forum
this is about developpement
thantos2024 said:
Have had same problems which then lead to the bottom 1/2 to 1cm of my screen becoming completely unresponsive. I managed to get my screen back to perfect working order without replacing it at all as this seems to be caused by the screen slightly coming away from the frame.
I detailed how i sorted it in this thread:-
forum.xda-developers.com/showpost.php?p=7710742&postcount=99
Click to expand...
Click to collapse
Interesting indeed. I did not see that my screen was raised at all. I have formatted, used a new microSD thinking it could be anything. When the screen goes wonky, I can set it on the table and it will continue to type in random characters until I hit the power button.
This isn't isolated to one area of the screen though, and pressing the phone together making sure the screen isn't raised does nothing to fix it. I think the digitizer is just going on vacation. Laying it down, it will keep typing in letters, if I hover my finger about 1 cm from the screen it will sense that my finger is there and interrupt the auto imput fuction that has been enabled, but doesn't stop it permanantly until I press the power button and unlock it again, then it all starts over.
I've taken the device apart and reseated everything and it didn't help. I think I'm going to take a chance and order a new digitizer from eBay. I really like this phone, don't want to have to get a new one.
zorxd said:
wrong forum
this is about developpement
Click to expand...
Click to collapse
I didn't see a support forum. Is there a better place to ask about this kind of thing on the Hero? I thought it was a software problem, which is why I posted here.
p0wd3r said:
I didn't see a support forum. Is there a better place to ask about this kind of thing on the Hero? I thought it was a software problem, which is why I posted here.
Click to expand...
Click to collapse
Maybe this section:
Hero, G2 Touch Q&A
For all your questions concerning the HTC Hero, T-Mobile G2 Touch
Click to expand...
Click to collapse
http://forum.xda-developers.com/forumdisplay.php?f=511
[FIXED]
zorxd said:
Maybe this section:
http://forum.xda-developers.com/forumdisplay.php?f=511
Click to expand...
Click to collapse
Ah, thank you. Again wasn't sure if this was a bug in the rom, or I screwed up the hardware or something.
On a lighter note, I ordered a new digitizer from eBay for $65, got it in today and replaced it and it's back to 100% functionality!!!! w00t!! Thank you all for your help and suggestions, XDA is the best thing to hit mobile phones since the wheel! I'll update the title of the first post to notate that it is fixed.

[Q] Freezed touch screen after power button on lockscreen...very strange

Sorry guys..I think this is my first post here..I tried to make I resarch on my prob but I haven't find nothing similar (correct me if I am wrong..)
By the way I was using Dutty crem de la crem for a month with no prob after that the following issue came up:
Once my phone is on if I keep it pressed the power off button the page with power,lock screen or terminate data options show up but at this point the touch screen is freeze doesn't work...only thing I can do is repressed the power button, switch off the screen and re and press for example the "answering" button and I can unlock the phone (in this case the touch screen is operable)
Same thing if is the phone is in locked and I press the power off button I can not operate the touch screen (and unlock the phone) and again...only thing I can do is repressed the power button, switch off the screen and re and press for example the "answering" button and I can unlock the phone (in this case the touch screen is operable).
I tried the following:
-change the rom to last energy and dutty v11,change couple of time the radio version, format the memory card,operate the phone without sim card and memory card but no change.
Last I installed the original rom from HTC...and still the problem persist...I start to think is something related to the hardware..could be???
Any idea?
Other question why after I installed the original rom I can still see the hspl 2.08 if I switch on the phone keeping the volume down?
Thx guy!
lane2m said:
...I start to think is something related to the hardware..could be???
Any idea?
Other question why after I installed the original rom I can still see the hspl 2.08 if I switch on the phone keeping the volume down?
Thx guy!
Click to expand...
Click to collapse
it has to be hardware if the problem occurs with different roms / radios. (a different though similar problem happened with me- eventually it all stopped working.) i would try to return it...
no matter what rom you have you can enter bootloader (like you said with volume down) and see what spl (or hspl) you have. if you flashed the original rom from your pc hspl will still be there; if you flashed from your sd card it is likely back to spl.
cheers.
yep it's a hardware problem. i know because this just happened to me last week, except that the start menu would pop up instead... i did multiple hard resets but nothing. t-mobile said it's a common issue with our phones though your the only other case of this happening that i know of... other than me lol. you'll have to get a new leo
so if I have properly understood your verdict is to flash original rom from the SD and return the phone to HTC get it fixed (it is obviously still under warranty!!),,,right?
How strange.
My HD2 has just started to do the exact same thing. When WinMo boots the screen works fine but when it has been in standby and i press a key to waken it up, the screen does not respond.
I have done a hard reset also and it is still not playing up.
Looks like i'll need to call the insurance company.
lane2m said:
so if I have properly understood your verdict is to flash original rom from the SD and return the phone to HTC get it fixed (it is obviously still under warranty!!),,,right?
Click to expand...
Click to collapse
yes.
flashing from the sd should get rid of the hspl so all should be back to normal (i would double check though with a quick launch into bootloader...)
good luck!
damn I have the same issue right now. i thought it might have been a bad rom that i flash. i have to reset my phone every time i want to you use it. I cracked my screen so I don't know if that would void any mfg warranty on it.
Sent my handset to HTC on 8th Sept. Got it back on 28th Sept with new screen and new outer case which had a few chps and scratches.
All working fine again. Long time to wait tho. A day off 3 weeks
I am having this exact same problem. I had a feeling it was the hardware after it started doing it in Windows as well as Android. If we didn't purchase the insurance from T-mobile do we send the phone back to HTC via our T-Mobile store. I have had the phone for about 6 months now. Is it a costly fix?

Help please touch screen possessed

Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Please help any one
I reset my phone and still the same parts of the screen does not respond and the screen start shaking and doing thing uncontrol.
Please could be sw or is the hardware and i need to change the phone.
Sounds like a hardware problem.
Not sure what the problem could be.....there's a girl I know who's had similar problems, I'll ask her or put you in touch with her. Sounds like yer digitizer?
hansel79 said:
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Click to expand...
Click to collapse
I am having the same issue, this was on CM7 only flashed yesterday and then I tried to restore my backup rom and this has the same issue??
Hope someone can sort out the problem.
It sounds like a hardware problem in which you should;
A) buy a whole new screen and install it (they will give you the tools to take it apart)
B) Send it back to Motorola if you haven't voided your warranty by unlocking the phone
or
C) this is a long shot as I do think it is hardware related, you should try this fix just to be sure that it is a hardware problem. Mind you this will do nothing more than refresh the .pds file that affects the touchscreen. Touchscreen fix!
definetly sounds like a broken digitizer to me
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
fatall said:
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
Click to expand...
Click to collapse
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
fatall said:
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
Click to expand...
Click to collapse
I spoke to soon, last night it started the random screen judder and random widget pressing.....
I am not sure what is going on....I've had the phone for about 12 days now(second hand from eBay) and for the first 4-5 days the phone was fine. I then installed CM7 and for about 12-24 hours the phone was ok. Then the random screen/widget issues happened. Did many, many wipe's/formats of various roms and all these issue occurred more or less straight away.
Then I installed HomeBase and for about 6-8 hours, all was ok until lastnight. I guess it is either new motherboard time or new phone time....

[Q] Touchscreen issues after hitting the power button

Problem is stated in the thread name.
Sometimes (1 out of 10-20), after hitting the power button, I can't unlock my phone, because touchscreen respond to touches in a very weird way. I'm trying to pull out the ring (HTC default screen locker), but it just quickly jumping all over the screen, even though I'm just holding my finger on it, not moving. Luckily sometimes it unlocks, but I can't do anything because of this issue. Solution is extremely simple - double hit the power button, yes, that simple. Anyway, this crap is very annoying.
Any help?
Stock ROM 1.20.401.8, GSM version, no root.
Adiost said:
Problem is stated in the thread name.
Sometimes (1 out of 10-20), after hitting the power button, I can't unlock my phone, because touchscreen respond to touches in a very weird way. I'm trying to pull out the ring (HTC default screen locker), but it just quickly jumping all over the screen, even though I'm just holding my finger on it, not moving. Luckily sometimes it unlocks, but I can't do anything because of this issue. Solution is extremely simple - double hit the power button, yes, that simple. Anyway, this crap is very annoying.
Any help?
Stock ROM 1.20.401.8, GSM version, no root.
Click to expand...
Click to collapse
This is an issue with several CDMA models, on any rom, and regardless of if you're rooted or not. I actually returned my phone because of this problem, only to get it again a day later.
I believe it's a multitouch issue, i'm not sure why this happens though.
By chance do you have a release phone? (Being right when it came out?)
Akasa Fox said:
This is an issue with several CDMA models, on any rom, and regardless of if you're rooted or not. I actually returned my phone because of this problem, only to get it again a day later.
I believe it's a multitouch issue, i'm not sure why this happens though.
By chance do you have a release phone? (Being right when it came out?)
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Umm, I got GSM version, I bought it in french Orange store just a couple weeks ago.
Part number: 99HNJ007-00
I've had the same problem. Took mine in today to a Sprint store where they ran some tests and told me they couldn't fix it and are shipping out a replacement tomorrow.
Adiost said:
Umm, I got GSM version, I bought it in french Orange store just a couple weeks ago.
Part number: 99HNJ007-00
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Not sure why this is happening, I was thinking it was just an isolated release model case. Strange that it's happening across both models though.

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