Sorry to sound a bit down. It's just that after 6 weeks of increasing hell with my Hero, sorry, Halfwit, I'm really, really missing my Touch Pro2.
1. Phantom Screen Flipping: No one knows the solution to this problem. My home screen now constantly flips to the right. In fact, any screen with an option causes erratic flipping (contact screen, email screen, menu screen etc). It's worse than a landed fish.
2. Random Battery Draining: Usually my Halfwit lasts a full day. Sometimes, though it drains within an hour, for no apparent reason.
3. Ringtone Madness: A couple of days ago I took a call. The call was instantly dropped. But the ringtone kept going. And going. And going.
4. Dropped Calls: probably 3 in 10 calls are dropped, either coming in and going out.
And just to be a little unfair, (but I feel justified): Sense. I've given up switching between "Home", "Office", "Travel", and so on. I could make breakfast in the time it takes to change.
Like I say, I know the entire Universe has had an excellent experience with the Halfwit, so before I return it, can anyone suggest a reasonably polite solution?
You could try flashing the new rom (again) to make sure that process went well.
If the problems consist send it back to htc cos it's not normal to have all these problems.
Yes, to have some many of these non standard issues at the same time, you must have a faulty unit.
I have never heard of a Hero behaving like that. Send it back and get a new one!
singing hound said:
1. Phantom Screen Flipping: No one knows the solution to this problem. My home screen now constantly flips to the right. In fact, any screen with an option causes erratic flipping (contact screen, email screen, menu screen etc). It's worse than a landed fish.
Click to expand...
Click to collapse
Thats a bug when you open the 2G data connection
http://forum.xda-developers.com/showthread.php?t=546206
Take that thing back and get one that works! That stinks you've had so many problems, definitely not normal or acceptable. It's a great phone, sounds like you got a lemon.
Sounds like a software malfunction or maybe your device could have liquid damage in it.. Not sure though, you should take it back to the store!
Related
Hello,
I know, I know... old problem, yet there is still no definite answer to the question of continous random freezes. My HD2 is also experiencing them (worked fine for about 3 months, during which it never fell down whatsoever)
but!!!
I knew from a few days before the first freeze that something was wrong. The bottom of the phone was getting incredibly warm while heavily using the hardware (watching HD vids, browsing web etc.) Me being stupid did not think of it till today. So once again, knowing that my HD2 would freeze, I plugged it in to recharge the battery. This time - enlightened by the thought of old overheating problem - I put it right next to the opened window - it was -1 *C outside. Results? No freeze! Battery fully charged for the first time without a random reset! In my case this is definitely temperature-related problem, it could possibly not be just mine.
The question is: How to lower the temperature? I don't feel like using my phone in a fridge or moving to subpolar areas.
EDIT @28.02
So far my theory is correct. Once I kept the screen on for 10 minutes and was far enough away from the window, the phone restarted itself (and I was not abusing the hardware; I was, in fact, just writing a text message.) Normally it would shut down right after the attempt to load and stabilize the main screen, but since I put it right next to the window at the PIN window, it cooled down and now works fine again.
muodypl said:
Hello,
I know, I know... old problem, yet there is still no definite answer to the question of continous random freezes. My HD2 is also experiencing them (worked fine for about 3 months, during which it never fell down whatsoever)
but!!!
I knew from a few days before the first freeze that something was wrong. The bottom of the phone was getting incredibly warm while heavily using the hardware (watching HD vids, browsing web etc.) Me being stupid did not think of it till today. So once again, knowing that my HD2 would freeze, I plugged it in to recharge the battery. This time - enlightened by the thought of old overheating problem - I put it right next to the opened window - it was -1 *C outside. Results? No freeze! Battery fully charged for the first time without a random reset! In my case this is definitely temperature-related problem, it could possibly not be just mine.
The question is: How to lower the temperature? I don't feel like using my phone in a fridge or moving to subpolar areas.
EDIT @28.02
So far my theory is correct. Once I kept the screen on for 10 minutes and was far enough away from the window, the phone restarted itself (and I was not abusing the hardware; I was, in fact, just writing a text message.) Normally it would shut down right after the attempt to load and stabilize the main screen, but since I put it right next to the window at the PIN window, it cooled down and now works fine again.
Click to expand...
Click to collapse
Maybe it is the battery, you could try an inexpensive replacement one from ebay.
Well, ebay is off the limits for me, but I will surely try some cheaper counterpart. It's been over a week and thus far my theory is proving to be correct - low temperature = no freezes.
The heat might also be caused by lots of stuff running in the background - have you checked this out as well?
Of course I did - Task Manager is one of the 3 apps on the main screen. I always make sure nothing is running, be it an app, or an unnecessary process.
But yes, some of the applications do increase the temperature, however I find that normal... well, as long as the heat does not make my HD2 shut down!
EDIT @ 09.03:
Waiting for a new batt to arrive. I just hope this is just some minor energy output problem and that's why my hd2 is overheating, leading to shutting down.
Got my new battery from a pretty decent company. Normally after turning off the phone and even reattaching the battery I'd have problems turning it on again (would have took me several attempts); however this time it went very smooth.
Any update on use with the new battery? I have the same overheating/screen lock problem with my HD2. Mine has done so after taking a call and having the phone up to my ear for several minutes.
Unfortunately it wasn't the battery. The most common circumstances in which my HD2 freezes is trying to use the internet, followed by playing music from the Sense player. The only thing left to do is to return it.
I declare HTC HD2 and the HTC tech support piece of junk.
Final edit:
Sold my HD2 and bought Desire HD. <3 Android!
Well I'm on my second EVO. My first one the screen seemed very vibrant, this one, not so much. I don't know if it's just me. My current one also has the light leak from the home button which bothers me when I see it but don't notice it otherwise. The last issue is rebooting or shutting off. I go commando with my evo (no case) as you know it's a slippery phone. My first evo fell a couple of times form about 3-4 feet, no biggie. I notice with this phone that everytime it gets hit a bit hard it turns off and you have to reboot it to start up again (power + volume down). Yesterday it slipped out of my hand while I was sitting at my desk and it must of fallen about 10-12 inches. Of course this is a refurbished phone.
jimmyg41 said:
Well I'm on my second EVO. My first one the screen seemed very vibrant, this one, not so much. I don't know if it's just me. My current one also has the light leak from the home button which bothers me when I see it but don't notice it otherwise. The last issue is rebooting or shutting off. I go commando with my evo (no case) as you know it's a slippery phone. My first evo fell a couple of times form about 3-4 feet, no biggie. I notice with this phone that everytime it gets hit a bit hard it turns off and you have to reboot it to start up again (power + volume down). Yesterday it slipped out of my hand while I was sitting at my desk and it must of fallen about 10-12 inches. Of course this is a refurbished phone.
Click to expand...
Click to collapse
stop dropping your phone. problem solved.
Spyderekz said:
stop dropping your phone. problem solved.
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Click to collapse
Great insight, tell me more. Why even waste the time to post this?
you are right, ill tell you what you want to know.
" the phone probably has a loose cable inside of it, and should be replaced. you can either show a sprint rep in store by banging it hard on your hand or calling the insurance and telling them its a faulty replacement, i had a similar issue with a display that would flicker in and out at times as if it was off. "
Thank you for your reply. Maybe I worded my question weirdly. I was just asking if the issues that I stated would be enough for you to go exchange the phone. I know I can get a new one, no big deal. Everyone is a bit different on their tolerance of issues.
When you go in pick the weakest or dumbest looking rep and be forceful about what you want. tell them you KNOW the problem and it shouldnt be happening. i got my phone replaced recently due to a graphic flicker when playing games. they didnt want to exchange it at first but i won in the end. because i KNOW cellphones and how they should work
Did you get a new phone or a refurbished phone? I know the reps at the Sprint store by my house, they'll give me a new (to me, but still refurbished) phone. Just wondering if it's even worth it since my issues are minimal.
I really don't recall dropping my evo 3d, maybe ive done it once or twice. But I am on Dirt Jelly Bean V 3.5.2 Rom and I have an extended battery (3500MHZ) Well occasionally , the touch screen can be un-responsive to icons / apps/ or settings that are more in the middle of the phone. Like if i go to settings and go something in the middle, it will highlight the above or below setting which is not what i wanted to chose. in order to select that setting, i have to rotate my phone to landscape and it will be clickable. Also occasionally i will get the possessed evo, where if you turn it on it will random click apps and on home screen randomly move left to right to left to right. i have to turn screen off and literally hit the phone to get it back to normal. Part of me says get a new phone but i am holding out til my upgrade in april
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
NinjaPenguin said:
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
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Click to collapse
^^^ This is probably the case. It's a well documented problem with these phones, and one that I experience myself to a lesser degree. One thing NinjaPenguin didn't mention and is often overlooked is; make sure your screen is clean. I know it sounds silly, maybe even obvious, but a dirty screen can also cause phantom and misaligned button presses.
I got my 920 today and I'm quite happy with it. However I'm facing a weird issue. My screen is noticeably flickering. At first I tried to restart the phone a few times, and at last with a soft reset I got rid of it in some areas (eg the unlock screen) but in some others (typing an address in the browser, typing into Bing search) it's still there, even tho it's not very noticeable anymore. However I'm quite picky so it annoys me a bit, also I don't think it's fair that I have to use a phone behaving this way. Anybody else having this? Workarounds of any sort? Otherwise I guess this guy is going back to the store...
Edit: I found out that this issue pretty much comes and goes randomly, I happen to have it for a few hours then it goes away, so on so forth. I really don't know if I'll ever be able to get the phone replaced if the issue is so hard to be reproduced.
Same intermittent problem
vnvman said:
I got my 920 today and I'm quite happy with it. However I'm facing a weird issue. My screen is noticeably flickering. At first I tried to restart the phone a few times, and at last with a soft reset I got rid of it in some areas (eg the unlock screen) but in some others (typing an address in the browser, typing into Bing search) it's still there, even tho it's not very noticeable anymore. However I'm quite picky so it annoys me a bit, also I don't think it's fair that I have to use a phone behaving this way. Anybody else having this? Workarounds of any sort? Otherwise I guess this guy is going back to the store...
Edit: I found out that this issue pretty much comes and goes randomly, I happen to have it for a few hours then it goes away, so on so forth. I really don't know if I'll ever be able to get the phone replaced if the issue is so hard to be reproduced.
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Click to collapse
You're not going crazy as I have the same issue with my 920. It is VERY intermittent and probably happens about once every 3 weeks I guess.
I'll wake the phone to check it and it seems that the display is not working fully and looks interlaced and flickering. No loss of functionality and when I put it to sleep and wake it up a few times it's fine and back to normal. Appears to be an intermittent issue with either the display or drivers but no way to reproduce unless you separately take a video/photo of the screen when it is in this state when you are returning it to the store for an exchange. For me it doesn't happen enough to really worry me although it is slightly annoying...
mad_style said:
You're not going crazy as I have the same issue with my 920. It is VERY intermittent and probably happens about once every 3 weeks I guess.
I'll wake the phone to check it and it seems that the display is not working fully and looks interlaced and flickering. No loss of functionality and when I put it to sleep and wake it up a few times it's fine and back to normal. Appears to be an intermittent issue with either the display or drivers but no way to reproduce unless you separately take a video/photo of the screen when it is in this state when you are returning it to the store for an exchange. For me it doesn't happen enough to really worry me although it is slightly annoying...
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Click to collapse
Man, this is driving me nuts. I noticed it does it every time the phone reaches a somewhat hotter temperature (like body temperature, a couple minutes of usage normally) or when it's plugged. When the battery is 100% loaded it usually stops, but then after a few minutes it comes back, very annoying. Since it does it like 90% of the time I guess the guys at the shop will notice it, when I'm at max brightness it's like a freaking strobe, I can't take this any longer, makes my head ache. One thing I also noticed is the fact that the lowest light setting available is still way brighter than when on auto in a dark room: low looks more like medium, so to speak. Is this ok?
Today I'm bringing it back to the shop anyway, I'll keep you posted.
Update: I got my phone replaced. We had to open 3 boxes before finding a non flickering one, insane. For the last try I decided to open a white one and it was flawless, weird...
Are you guys in cold areas or keep your phones in cold areas? By cold I mean under 65 F. I have noticed in certain types of LCD's that if they are cold they seem to slow in refresh rate. Try warming your phone up and see if it gets better.
R: Screen flickering madness
Solarenemy68 said:
Are you guys in cold areas or keep your phones in cold areas? By cold I mean under 65 F. I have noticed in certain types of LCD's that if they are cold they seem to slow in refresh rate. Try warming your phone up and see if it gets better.
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Click to collapse
Not really my case I guess, actually the phone kept acting up even after an hour usage, so it was plenty hot. No problems with new one so far, fingers crossed...
Dear all,
I've been waiting a little before rooting and installing a new ROM to make sure I don't need to return my phone for any reason. (So, it is stock now, no root, locked bootloader, KNOX still there, etc.)
So, far I've noticed three small problems, which I don't know if they are universal or just mine:
Sometimes when I get a call, the touch screen is irresponsive. If I press the lock/power button twice, it seems to work again. (I now have set up to press home to answer.)
It often feels a bit warm, more than I'd expect. (I have it in a case, though, a Spigen Slim Armor. It fits perfectly though.) But this happens sometimes when it is just sitting, not playing games. It is not really hot, but I can feel it warm in my pocket.
Sometimes I get a pop between songs. See this post
(So, at least one person also has the last problem.)
I can live with any of the problems above, but I'd hesitate to have a defective unit which can have bigger problems later on. Is any of the above an issue for you? Any suggestions if I should exchange the phone?
Thanks!
Luis
Do you remember when were the times when the screen was unresponsive?
I've read somewhere that sometimes when the screen is woken up and is under some pressure this will happen, and the only way is to do what you did. It's not uncommon in touchscreen phones though, so I wouldn't worry about it.
The verge app was broken until the most recent app update. Also, the s5 seems to refuse allowing Dashlane's accessibility service from working properly. So no more auto filling passwords for me. Ugh. I hoped rooting might help but it didn't. Now I really can't wait for custom ROMs to start appearing. Samsung, you make great hardware (like amoled displays) but your software sucks. Even the software on my Samsung TV is stupid.
Yes on two out of three!
finotti said:
Dear all,
I've been waiting a little before rooting and installing a new ROM to make sure I don't need to return my phone for any reason. (So, it is stock now, no root, locked bootloader, KNOX still there, etc.)
So, far I've noticed three small problems, which I don't know if they are universal or just mine:
Sometimes when I get a call, the touch screen is irresponsive. If I press the lock/power button twice, it seems to work again. (I now have set up to press home to answer.)
It often feels a bit warm, more than I'd expect. (I have it in a case, though, a Spigen Slim Armor. It fits perfectly though.) But this happens sometimes when it is just sitting, not playing games. It is not really hot, but I can feel it warm in my pocket.
Sometimes I get a pop between songs. See this post
(So, at least one person also has the last problem.)
I can live with any of the problems above, but I'd hesitate to have a defective unit which can have bigger problems later on. Is any of the above an issue for you? Any suggestions if I should exchange the phone?
Thanks!
Luis
Click to expand...
Click to collapse
The unresponsive screen is more than a little issue, it is being reported all over the web, and get's more severe over time. I'm thinking that it is a bad proximity sensor defect, either firmware, hardware or software. Some people are reporting along with myself that sometimes for no apparent reason, the screen will not turn on even though the phone is completely operational! This has happened to me four times now and I am stock with very few apps on my phone, five total games and Pandora. I do use a substitute launcher that I've used for years but I don't believe that would be the issue since others report the same issue with stock launcher.
The pop or skipping you speak of in sound happens to many of us who stream music in our automobiles. It even happens on the note3. The fix is simple for that one though! Turn the screen on. I was told that with many of the streaming software music programs that the phones CPU goes to sleep and does not offer enough processing power to the music program. I stream all day via bluetooth to my Auto's sound system and it will usually start to skip, click or whatever after the phone has been untouched for about twenty minutes. The second I turn the screen on the problem alleviates itself. You can find even more information by googling that one, in fact both of those! The heat one I have not had, both with stock battery and zero lemon high capacity battery. The phone very rarely get's warm. However, when I was using wireless charging it would get warm even after charging was complete but I believe that is a normal event with QI type tech.