Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
Click to expand...
Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
Related
i live in the usa and i have the 8525 and i unlocked it and supercid unlocked it via pof's method.. i used fit4cat to tweak it out a little and the ptt hack to use voice command via the ptt button...
Right now i am in brazil and i have tried several peoples sim cards and none of them seem to work.. it does not give me the invalid sim message so i know its unlocked...have i done something to my phone with the hacks and unlocks that make it not workable in brazil ..is there some setting that i need to set in order to have the phone work in brazil on TIM or Claro that im not doing...
Please help.. as of right now i am sitting in a hotel room trying to get my phone to work via the internet...
thanks
-abe
anyone have any solutions???
I would say look at the wiki to find the registry tweak that enables the band selection in the phone options. And then try changing the band.
Brazil is a 900/1800 GSM-band country. Have you tried switching your phone to GSM-only?
Incidentally, I'm heading there myself next week, and I'm equally curious about how the phone will react to the network down there...
well, i hardreset the phone and put it back to orriginal and that still didnt work.. i also was online with cingular tech support and they said everything should be working.. well it isnt.. and they also said it could be the radio of my phone... so as of right now im sitting in a hotel in sao paulo downloading the rom from htc http://www.htcamerica.net/support/8525/software-downloads.html ...maybe if my install got messed up some how this will fix it... on another note.. my girlfriends Moto Pebl works fine with both mine and her cingular simcard.. full service.... how strange.. ..
if i didnt the regestry tweak to pick networks to be on that might fix it .. but i should be fully able to roam already...
if anyone has some ideas' im all ears..
I found a similar thread over on HoFo. One guy also posts a solution. Here is the link: http://www.howardforums.com/showthread.php?t=1058899
Ninja1
barrydavisjr said:
I would say look at the wiki to find the registry tweak that enables the band selection in the phone options. And then try changing the band.
Click to expand...
Click to collapse
well i must say.. i didnt think this would work because of the fact my phone should work here by default.. but hey.. i gave it a shot.. i did the tweak and in the phone settings tab i set the phone band to select network type = auto and select gsm umts to GSM(900+1800)+UMTS(2100)..then reboot to let it search again.. and blam.. it worked.. thanks guys...
-abe
one more question that is off topic... on the bottom of my 8525 the mini usb hole as a black lip around it.. on one side of it its flush with the phone and on the other side it is raised a little above the casing... is this the same with all of them.. or is the usb bezzle black thing deffective on mine?
honestabe said:
well i must say.. i didnt think this would work because of the fact my phone should work here by default.. but hey.. i gave it a shot.. i did the tweak and in the phone settings tab i set the phone band to select network type = auto and select gsm umts to GSM(900+1800)+UMTS(2100)..then reboot to let it search again.. and blam.. it worked.. thanks guys...
-abe
Click to expand...
Click to collapse
I work for Cingular and know that they sometimes do things that don't seem logical. Like building the ROM and not allowing the auto detect of a network.
Hi there, I´m from Brazil, if you want call me, send me a pm first. I have a Tytn and universal working.
honestabe said:
well i must say.. i didnt think this would work because of the fact my phone should work here by default.. but hey.. i gave it a shot.. i did the tweak and in the phone settings tab i set the phone band to select network type = auto and select gsm umts to GSM(900+1800)+UMTS(2100)..then reboot to let it search again.. and blam.. it worked.. thanks guys...
-abe
Click to expand...
Click to collapse
EUREKA!!! Thanks for finding and posting this, Abe. I'm having exactly the same problem in Australia and I did the same thing as you; now I have cell service!
BLAZES, CURSES AND GENERAL DAMNATION TO CINGULAR for removing the 'Band' tab from Phone | Settings. I mean really, if you'd never used WM5 before, how would you even know it was missing? It's like one of Rumsfeld's Unknown Unknowns.
HTC Tytn in Brazil - Easy with the Tweaking
Hi Guys!
Before you guys go on tweaking your devices to death, try something simple! I just got back from the Far East where my Dopod was running 3G. I had selected Auto on the network type and band. Guess what, my phone was dead! I reseted and hard reseted and eventually it occurred to me that the problem may lie in the networks setting. For some reason my Brazilian service provider (TIM) is sometimes unable to "inform" the phone what kind of network it is running and what band. Thus I forced it to GSM and selected 900+1800+ UMTS(2100). It works perfectly ever since!
Cheers
yeh, i cant figure out why they removed the band tab... it is very usefull to have... and when i was on cingular.com i went to a live techsupport chat where the woman told me my phone was deffective, and when talkin to her i realized i had more knowledge then her on the device and quickly x´d out of the window in the middle of the conversation... Bottom line is that cingular should have never removed that band tab from the phone.. well, im happy for whoever this post helps ....
-abe
wierd thing happend... after i did the reg tweak and had my phone picking up service i then went to install a few apps i needed on the phone... i didnt like the way things were going so i decided just to hard reset the phone and start from scratch... after a hard reset the phone suddenly picked up service with no reg tweak.. i cant figure out why this happend because i hard reset the phone before i applied the reg tweak and still got no service..... so no my phone had no reg tweak and service. ..strange.. i wanted to cover my ass so i applied the reg tweak again to be on the safe side...
fit / finish around usb port
honestabe said:
one more question that is off topic... on the bottom of my 8525 the mini usb hole as a black lip around it.. on one side of it its flush with the phone and on the other side it is raised a little above the casing... is this the same with all of them.. or is the usb bezzle black thing deffective on mine?
Click to expand...
Click to collapse
I just replaced a buggy 8525 with a new Cingular 8525, and both of them have the black bezel sticking out from the outside just a bit. nothing a dremel tool wouldn't fix (/shudder/)
I have had the "no service" problem in both Sao Paulo, and Rio... I did the band selection registry change described on the wiki, will see tomorrow if the phone change or the reg. change fixed my "no service" problem in Brazil.
as a side note, the macro slide next to the camera lens was very loose on the old phone, would almost move by shaking the phone... the new phone has alot of resistance when sliding the macro knob...the old one must not have been attached to anything!
UPDATE: New phone works great in Brazil, I did the registry change to allow access to the "Band" selection in the phone settings, but did not have to change them from the default "Auto" settings to allow it to find the networks in both Sao Paulo and Rio. I believe the new phone fixed the problem.
Cingular 8525 in Brazil
You guys are fantastic! I cannot thank you enough for the apparent solution to the problem those of us with Cingular 8525s in Brazil have had.
I have lost many hours, not to mention some $$$, trying to get around the "no bars icon of death" on my 8525 when I was in Brazil. Cingular have been totally incompetent in trying to provide a solution, although they recognize a problem. I just posted a message in their forum suggesting they get their incompetent selves over to this forum to learn something.
I am going to try to apply the reg tweak, although I am not as technically competent as most of you. Now I can't wait until I have to go back to Brazil on business!
I'm from Brazil...
I bought an iPaq from Cingular long time ago, and I had a lot of problem to get it working here. Now I have 2 Qteks, on boght on Europe and other one bought in Brazil, both working great here.
I think the problem is always Cingular.
fabio.palma said:
I'm from Brazil...
I bought an iPaq from Cingular long time ago, and I had a lot of problem to get it working here. Now I have 2 Qteks, on boght on Europe and other one bought in Brazil, both working great here.
I think the problem is always Cingular.
Click to expand...
Click to collapse
GR8 Conclusion!
I've mine TyTN as well, working good since that arrived here.
Hi
The problem actually is VIVO. The started a new GSM operation at the 850 band and since them all the Windows Mobile quadband devices (also triband with 850 Mhz) try to register first at Vivo. Due to a bad network configuration, the phone do not try other bands and networks and remains at SOS Only - Emergency Only since Vivo will not allow registration with another SIM card. The same problem happens with Smartphones too, even with Treo 650.
BR
Julio Cohen
juliocohen said:
Hi
The problem actually is VIVO. The started a new GSM operation at the 850 band and since them all the Windows Mobile quadband devices (also triband with 850 Mhz) try to register first at Vivo. Due to a bad network configuration, the phone do not try other bands and networks and remains at SOS Only - Emergency Only since Vivo will not allow registration with another SIM card. The same problem happens with Smartphones too, even with Treo 650.
BR
Julio Cohen
Click to expand...
Click to collapse
Great Julio... perfect as always
Here goes some "official info" I found:
Cingular said:
From Cingular:
International Roaming Device Issue
Issue Description:
Cingular has identified an international roaming issue impacting several
different handsets and resulting in loss of service. Specifically, users
may experience problems when devices are taken into an area where North
American (850/1900) and European (900/1800/2100) frequencies co-exist.
Cingular is not the only North American carrier impacted since the issue
is device-related, not network-related.
The following countries currently have carriers broadcasting on both
North American and European frequencies:
Brazil
Australia
Trinidad and Tobago
Thailand
The following are known devices impacted at this time:
Treo*
Samsung BlackJack
BlackBerry 7290, 7100g
LG CU500
*As a workaround, Treo users may leverage the devices ability to scan
for carriers on specific frequencies.
Current Status:
Cingular is in the process of engaging the device vendors identified
with impacted devices.
Click to expand...
Click to collapse
UnlockBR said:
Great Julio... perfect as always
Here goes some "official info" I found:
Click to expand...
Click to collapse
Yeah, I saw this in the Cingular user's forum. Did you notice that our 8525 is not listed in Cingular's publication?
Greetings Friends,
I have been using a HTC P3400( Old Gene) for last 2 years. As a member here of the Gene forum( although an infrequent one) i have been flashing the various ROMs made my many talented people here. Please bear with me if this post seems inordinately long but i want to share complete details of the problem i am facing.
My peculiar problem started when i flashed my Gene with Krazy_about_technology's ROM SumitsProUsers6.5_v2_OldGene.exe. After a couple of days of using it, my Gene would perenially be searching the network to connect to it, without any success. After numerous resets, hard resets, running ghost images etc and unable to resolve the problem, i thought this was an issue with my Vodafone SIM. I got it replaced and the problem still persisted. Post that i flashed the ROM with numerous other ROMs( Mostly Krazys, I find them very useful- Thanks Krazy for sharing your beautiful works), but the problem would just not resolve. The phone would always show searching a network to connect. I could not use SMS, EDGE or any other feature of my service provider.
The issue threw up another interesting find when i was experimenting with various other GSM SIMs. I used an Airtel SIM and the Gene would work good. Then i tried with a BPL Mobile SIM and it works just as good. But the minute i insert a Vodafone SIM, mine or others, it would indicate searching a network, I would not be able to make or receive calls or sms or access any other feature.
I took the handset to a Vodafone center and even they were flummoxed. They couldnt find a solution. They used my SIM card on different handsets and it works.
They thought my handset was somehow only disabling/ blocking only a Vodafone network. They advised me to get in touch with HTC helpline.
I called them and after lenghty discussions, they confirmed this was the first time they had come across such an issue. They asked me to visit their nearest service center. I did . The result was the same. Even the service centre was flummoxed and asked me to see what would happen if i downgraded to WM5.
I did just that with a HTC stock WM5 ROM provided by Vukile in the forums. and gradually upgraded to Krazy's WM 6.1 v 2.5
The problem still persists. I have been asked to visit the service centre once they run some tests or do some research on the problem themselves on a WM 6.1 ROM
In the meantime, I am currently using my Gene with an Airtel SIM and its working perfectly. It just wont accept a Vodafone network. I am using my Vodafone SIM in a Nokia handset.
Could it be an issue with the Radio ROM version? If so, why did it work with other ROMs and still works with Airtel and BPL mobile SIMs?
Is it really true that somehow, my Gene is only blocking Vodafone networks???
Needless to add, i am not a newbie to the world of Flashing and have learnt my way through friends in the forum like Munrus, Ababrekar, Vukile, NJackal, Chayn( He used to make some great ROMs) etc for the past 2 years.
This problem has completely perplexed me and all the techies i know.
I am posting this here in the hope that some brainy chaps might just be able to figure this out.
Thanks for reading the post and for any remedy you can send my way.
Rest assured, i will be keeping this post updated if the service centre is able to come up with a solution.
Cheers!
Ramon
ONBL 1.17.0000
SPL 1.10.Olip
OS 1.17.0000
Radio 2.71.90
Yes, there definately seems to be some issue with your Radio ROM. Its an older version anyways, mine is 2.79.90. Radio upgrading is simple, but finding the radio or dumping it from a phone is something i dont know.
I think the problem your phone is having is with one type of freqeuncy. In India, 3 frequencies are available : GSM900, GSM1800, and GSM1900. Most network use GSM1800 in most places and GSM900 in some places While Vodafone uses GSM900 in most places. I guess that is the reason why Vodafone sims are giving problem to you.
Two more things you can try are : If possible, using it in national roaming mode in some other state and Using some other number Vodafone sim. Try if it works. The site given below will give you an idea of what networks use what frequencies where :
http://www.gsmworld.com/roaming/gsminfo/cou_in.shtml
Click to expand...
Click to collapse
Otherwise best is to let service center guys figure it out. They may replace the radio module completly or upgrade the Radio ROM, or Who knows, the whole phone itself
try below links..
Try links below may be this will help you to upgrade your radio version
http://forum.xda-developers.com/showthread.php?t=472169&highlight=radio+upgrade
http://forum.xda-developers.com/showthread.php?t=491500&highlight=radio+upgrade
http://forum.xda-developers.com/showthread.php?t=471308&highlight=radio+upgrade
krazy_about_technology said:
Yes, there definately seems to be some issue with your Radio ROM.......the whole phone itself
Click to expand...
Click to collapse
Yes, You seem to be right. Vodafone at GSM900 in Mumbai seems the odd man out. Maybe the Radio ROM is not working for GSM 900 and hence affecting only Vodafone connections.
Still does it explain why the same Radio ROM worked for all this while over so many flashes and failed to connect to one particular frequency suddenly?
I have been trying to get a Radio ROM dump to 2.79.90 to upgrade. No luck yet.
My phone is out of warranty a long time ago. So no chance of getting the whole phone replaced without burning my pockets!!!
Thanks for your inputs Krazy!
Cheers!
bhushangahire said:
Try links below may be this will help ....
Click to expand...
Click to collapse
Many Thanks Bhushan for the links!!!
Will check them out now.
Cheers!
I dont think this is right...
Ramon_Mac said:
Yes, You seem to be right. Vodafone at GSM900 in Mumbai seems the odd man out. Maybe the Radio ROM is not working for GSM 900 and hence affecting only Vodafone connections.
Still does it explain why the same Radio ROM worked for all this while over so many flashes and failed to connect to one particular frequency suddenly?
I have been trying to get a Radio ROM dump to 2.79.90 to upgrade. No luck yet.
My phone is out of warranty a long time ago. So no chance of getting the whole phone replaced without burning my pockets!!!
Thanks for your inputs Krazy!
Cheers!
Click to expand...
Click to collapse
Hi I dont think this is a problem with vodafone in mumbai...
Because I am also in mumbai using the vodafone service and also having the same (02.71.90) version of radio.
I think you have made any mistakes while upgrading...
Still check with upgrading Radio ... Let us know the status
Bhushan,
Yes , you may be right. Maybe i did make some mistake while flashing 6.5
None of the links have any Radio ROMs and i havent specifically done any Radio ROM upgrade myself. The only time the Radio ROM changed was when i ran Olipro HSPL.
Has anyone tried out railwayplatform's method?
How many of us are actually using the 2.71.90 version? If I am the only one facing this problem, then most probably the cause would be a bad flashing or M/B issue.
Cheers!
loop mobile a.k.a bpl mobile work on 900mhz so i dont think you have problem with 900mhz network as per my infomation your mobile is more then two year old so i think it time to buy new ..
Ofcourse its old!
But Loop and Airtel work flawlessly still. Its just Vodafone that doesnt.So no real reason why to invest in a new handset now.
Besides Its slowdown time guys!!!
There is a 99% chance there is nothing wrong with the handset.
So i am very keen to see if this problem can be resolved.
Cheers!
Hmm.. this is strange, really strange. Have you tried some other Vodafone sim too? Maybe its just with that particular number? I am just guessing now.
Krazy,
Yes the problem persists for all Vodafone SIMs( mine as well as others).
Have tried it with Vodafone SIMs of myself, my wife's, 3 colleagues at work and 3 at the Vodafone care shop.
This problem has been exihibited for all Vodafone SIMs.
Got a thought from a buddy - All this while i have been flashing with my SIM inside the phone. Does this have anything to do with the problem?
Cheers!
I dont think so...
Ramon_Mac said:
Got a thought from a buddy - All this while i have been flashing with my SIM inside the phone. Does this have anything to do with the problem?
Cheers!
Click to expand...
Click to collapse
i dont think so flashing with the SIM inside the phone is causing the problem...and may be you need to visit a HTC service center and ask them to flash an official wm 5 with an updated radio rom and see if it works...just a suggestion...Hope this helps....Good luck mate...
Just a thought
I have flashed my poor Gene and now departed Vox how many times I don't know, and everytime the SIM was inside. So that wont be issue.
Just a thought, are you using Vodafone Prepaid? Because Vodafone, atleast in Kolkata still provide 16 K SIMs and earlier when I had a Vodafone Prepaid number, my Vox would reboot between calls or while browsing the contacts / msgs. This was told to me by the tech support at a nearby Vodafone store that it IS a issue with all sophisticated sets (actually its sort of forcing you to go for a post paid where you will get a 32 K SIM ). So, if you are a prepaid customer, then can you try some one's post paid vodafone SIM and let us know?
Sorry! Duplicate post.
Yes 16 K SIM might be an issue because 16 K Airtel SIM is also creating problems like call drops, people call u but u dont get a notification etc.
I read the same on HTC touch orkut forum.
same prob here
dear friends,
i have also faced same problem, but a little differently.
I am a idea, punjab (formerly SPICE) customer. while roaming in ghaziabad / kale khan/ okhla I found that my phone lost network. it kept on searching on and on.i tried hard and soft resets also. if i did it manually, it wont register, and by any means it gets registered to a network, then 100% sure, call wont make. two sims showed this problem, one- idea and vodafone. but the problem was found while roaming only. i didnt report this in forum as i didnt take it seriously. but seeing this post, i decided to report it to forum so that it can be rectified. its just a feedback, not a complaint.
To Addicted2xda,
I am using a Vodafone Postpaid SIM. All the Vodafone SIMs i tried were post paid SIMs. At Vodafone Care, the guys there tried with a dummy SIM. The problem persisted for all SIMs.
This is really giving me sleepless nights.
Any way i can delete all the data on the phone including all ROMs, like bring it to a pristine state and then start with HSPL and flash a new ROM?? Maybe this may correct the problem - Just shooting in the dark.
To Mehra, Thanks for your feedback.
To HTCP3400,
I had a HTC STock WM5 ROM provided by Vukile. I tried it also. But the stock ROM didnt change the Radio ROM version and the problem existed with it too.
Cheers!
Guys, do you feel this could happen because of the SPL change? I dont know whether SPL is responsibile for sim activities or not, bu I will definately search for it. Apart from that, there is nothing we have changed in the phone. I dont know, but these kind of things never happened with me. Ya one or two times, my phone lost network at some places and keep searching for it even though other phones were working fine, but on soft reset or just turning the radio on and off from comm manager worked everytime. Anyways, lets see waht can be done.
Got this from htc touch orkut community
14/05/2008
Nithin
hi guys...my phones mother board was changed due to incomin cal prob. i was using airtel prepaid 16k sim...after changin board the prob was stil ther...i contacted toll free no nd they asked me to use 32k sim...i changed 16k to 32 k with same airtel...but still d same prob...now am usin idea 32k prepaid...no probs at al... its d prob wit airtel but they not agreein with it...so better change to sum other netwrks otherwise cant use this wonderful
21/07/2008
Krishnaa
the problem has nothing to do with ur OS. Its linked with the Radio ROM.
Try diff versions of the Radio ROM which would go well with your network. For instance 3.21.90 rom solves the call drop issue on chennai airtel prepaid to an extent. So you ave gotta experiment with diff versions of radio rom n freeze on the one which would be better for ur network.
Hey vaibhav, can you post the Radio Roms that you have got. That would be good in case when one of us changes his network and gets this problem. Coz I searched for them but couldn''t find em anywhere.
Hi I am currently a T - Mobile customer and when I originally bought my Samsung Galaxy S2 with the company, I thought I could take advantage of using both the T - Mobile network and 2G services of the T - Mobile Orange Network.
However after successfully using it for the first 2 weeks, after my KE7 firmware update, I have an unbranded phone, it did not connect to the network anymore, stating, even if I manually select T - Mobile Orange in GSM mode only, Cannot registor with network, Unable to connect, then it states it is registered and yet I have emergency calls only stated and not either T - Mobile or even T - Mobile Orange. Then it will not connect to either network manually until I restart the phone.
I have since flashed my phone with various other firmwares, am currently on cognition s2 1.13, it's a great Rom, and still the same thing occurs.
I have contacted T - Mobile, they can't fix it, I have took the phone to a Samsung Repairer and they couldn't see anything wrong, stating it was a fault with Orange, as the guy in the shop's T - Mobile branded Galaxy s2 did the same.
Anyone solved the mystery, or is able to explain the issue to me?
It's doing my nut in, I have had phones like these for years, flashed them and enjoyed them, and usually work things out for myself, my last phone was an Samsung I8910, which was great with custom firmware support and I must say the Galaxy s2 is by far my favourite ever phone, but even my Samsung Omnia I8910 works properly on T - Mobile and Orange, and the latest and greatest phone won't!!
Have you tried flashing a different modem? Seeing as the cognition rom is based on I9100XXKG1, I know of a couple of forum members that have had trouble with the KG1 modem, and had to revert to the KF2 modem.
Worth a try? It won't wipe you phone of anything daft either.
List of official modems: http://forum.xda-developers.com/showthread.php?t=1131950
Before you do anything, can you dial*#1234# and just check what phone software is installed?
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
mattisfaction said:
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
Click to expand...
Click to collapse
one moment, I'm on t-mobile aswell.
text YES to 2121.
Homer moment: Doh, you cant text can you?
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
mattisfaction said:
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
Click to expand...
Click to collapse
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
stoney73 said:
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
Click to expand...
Click to collapse
I just looked in data/private and do not have an everythingeverywhere app, plus I have just again text 2121 and still cannot use the orange network
Cheers for your advice though mate
johncmolyneux said:
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Click to expand...
Click to collapse
Cheers for the information
Unfortunately if I let mine automatically switch network, it switches to emergency calls only if I am out of a t mobile network range, not orange, and it used to switch to orange no problem
Then when it is in emergency calls only, I have to turn it on and off to get it to work at all, as it will not register back to T mobile
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
stoney73 said:
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
Click to expand...
Click to collapse
Yes it is, cheers for all your help. It's very frustrating and I can't fathom it out, so cheers for trying yourself
You don't need data roaming ticked in order to use Orange. T-mobile and Orange are both considered 'home' networks.
I'm on T-Mobile without data roaming ticked and it switches automatically to Orange without any issues. Might be worth phoning t-mobile up and seeing if there's some sort of issue with your account.
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
dirobeshploppy said:
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
Click to expand...
Click to collapse
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Joey2o11 said:
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Click to expand...
Click to collapse
Was browsing the list of stock apk's here:-
https://spreadsheets.google.com/spreadsheet/pub?hl=en_US&hl=en_US&key=0Ag43oj7rLQP4dENZcmhGN0ZUa3pHSENVeXlqUm5vV0E&single=true&gid=0&output=html
and noticed the "com.orange.authentication.simcard.permission" reference and when I checked via titanium it wasn't installed so I tried it and it sorted out my problem.
Hiya guys. Sorry to jump on this thread but I am having the same issue as OP. I'd just like to give you an update on what I know so far. It is a nightmare trying to speak to someone at T-Mobile who actually knows whats going on, but I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
It is not a ROM issue - it is a T-Mobile/Orange fault
stephan.pieri said:
... I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
Click to expand...
Click to collapse
Absolutely right Steph, it is not ROM related.
T-Mobile have acknowledged that there is a problem with registering T-Mobile customers on T'Orange cell towers.
I've been having this issue for a couple of weeks now (also in East Anglia), and after a lot of perseverance I got transferred to Level 2 support (Technical Support - not Customer Support) last Monday. They said there was a 'rectifier problem' on a mast in Henny Street, near Sudbury, Suffolk at the end of June and it has had a knock-on effect on other masts in the area. It was/is a level 2 priority for fix.
I wasn't happy with that explanation as it happens all over Suffolk!
Still with the issue on Thursday, I called them again and got straight through to Level 2 as they had marked my account as an on-going problem which Customer Support (in the Philippines) couldn't handle.
While explaining in detail the 'Your SIM does not allow you to connect to this network' problem the Guy I was talking to received an internal notification that they were aware of issues registering on T'Orange cells, that they'd known about it for 72 hours, have no idea what is causing it, and no eta to fix.
I've been using a forced connection to T'Orange for the last couple of days (poor T-Mo signal in house which always caused it to hunt for T'Orange anyway). Downside of course is that it won't get a 3G signal when forced into T'Orange mode.
Still happening today so need to give them another prod...
Oh, and I found this thread searching for answers - I don't have a Galaxy S, I have a Desire. Further proof that it isn't ROM related.
I'll update when I find out more from them.
Aaron
Just spoken to them again, problem is still on-going, they are still investigating and looking for more samples of the problem to try and isolate the issue. In light of that I would suggest anyone else having this to phone them and ask for Technical Support and register the fault - the more samples they have, the better chance of getting it resolved.
In other words, they still don't know what's causing it or when they'll fix it.
Hi,
Since my HTC universal broke the LCD I start to find a replacement.
I found a friend who have a TG01 with no use... and he borrowed the device before I buy it.
I am running with the device since last Sunday, and I must say that the cons of this device (battery), for me it´s ok (4h30) of use (mix of calls, emails, etc).
I can not reach this time with my HTC
I had found some "problems" but already solved, using search in here.
But, on other side, I have some problems that I could not found the solution.
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
gaiolo said:
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
Click to expand...
Click to collapse
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Rila said:
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Click to expand...
Click to collapse
Thanks very much!!!
for the links.....
I installed feropont rom !!!
Looks fine, but still have the problem of 3G...
Tomorow I will check the sound!!!
Thanks again!!
Perhaps I quit!!!
Hi,
Well, I try radio 1600 and now 300.
In this weekend, 1600 still have bad quality sound (people can not hear me very well).
In this morning (early) I flash again the same rom with radio changed for 300, but still haven´t 3G (for my experience I think I will have sound problem).
Today before flashing I put another SIM card (vodafone) and ... I have 3G, after changing the settings.
I leave the settings in HSPAD, put my TMN sim card ..... and no signal!!! (like usual).
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
After flash and reflash and because I use TG01 for professional use....
Pherhaps I quit!!
Thanks to everyone!!!
gaiolo said:
....
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
Click to expand...
Click to collapse
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
gaiolo said:
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
Click to expand...
Click to collapse
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Rila said:
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Click to expand...
Click to collapse
Your Right Rila, the problem could also be in the TG01.
But my SIM card, in my wife phone or in another phone with 3G could not "enter" in 3G.
(I did not use 3G in my HTC universal, the sound also wasn´t good, but I always think it was for my blue tooth car kit or bad signal reception)
The same with my old Qtek S200(who don´t have 3G only GSM)
The sim had 4 months old.
For future "helps" I try 1600;300 and now 321.
I am waiting news from the operator.
First I must have a SIM that in other phones, work in 3G, after that, let´s test in TG01
I will post the news
(I must admitted I star to get TG01 addicted )
Perhaps I do not quit!!!
Ok!
In my break launch, I go to a store from my carrier!
They did found one problem, in my "service"!
After 30 minutes they call me and ask to reset the device ( they know it was a Windows mobile phone).
After reset, I select hspda settings and I have now 3G.
I put again the Tg on GSM only ( for saving battery).
In +- 10 calls no one has inform me they can not hear me well.
It´s soon too say that the problem it´s SOLVED but it´s looking good
Another think that I noted is that I have 1H55 m with 70% remaining battery.
Hello everyone.
Since getting a Lumia 800 I've had nothing but issues. Initially the problem was battery life (as is common, I know), which never reached more than 5 hours even on minimum usage. Then I started getting signal dropouts. So I sent it back to Nokia's UK repair centre in Thetford, thinking that they would sort it.
I got the phone back today, and the phone now will not find a network at all - I've tried multiple Microsims on different networks, with no luck. On the advice of the Nokia helpline I restored the phone to factory settings, performed both a soft and hard reset, and tinkered with the network settings app and the mobile network menu in settings.
It isn't a sim insertion error, as a different symbol shows up when no sim is inserted. The phone simply won't find a network, when I know the signal strength is very strong in my area (in fact I'm using my old phone with the same sim card and it has full strength).
It looks like I'm going to have to send it back to Nokia again, but if anyone can help me to save me having to do that it would be much appreciated.
Thanks,
Chris
Try put it on 2G.
Most time 2G get better signal than 3G.
vibbow said:
Try put it on 2G.
Most time 2G get better signal than 3G.
Click to expand...
Click to collapse
2G didn't change anything, still no service.
I'd the similar issue, the status kept showing NO NETWORK connection, but the funniest part is, I can make call, and send SMS!
The most frustrated part is, the data connection is always drop! I'm not sure is my telco issue or the phone issue!
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
brummiesteven said:
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
Click to expand...
Click to collapse
Yeah I'd read somewhere else about ringing/texting to wake the phone up kinda thing, but it doesn't work.
Goes straight to answerphone when I call the phone, and when I try and call out it just fails.
brummiesteven said:
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
Click to expand...
Click to collapse
Nope, it's doing this to me on the o2, giffgaff and 3 sim cards I've tried.
Where did you buy it? If it was a physical store I'd take it back there and ask for them to swap it over... would be quicker than sending it to Nokia.
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Kurivaim said:
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Click to expand...
Click to collapse
Hmmm, ok it's not a simcard issue then, if you tried a lot of other simcards from different operators, did you try to clean your simcard reader maybe there is some dust or perhaps a failure that results in not reading your simcard.
Goodluck buddy,
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Kurivaim said:
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Click to expand...
Click to collapse
Well, then it's solved, just move over to Finland :laugh:
Just kidding mate, it's a strange problem don't think there are a lot of differents between the gsm coverage of both countries.
The only option I can think about for now is to perform a hard reset.
If I found something usefull about this issue I let you know.
Greetz,