Me and my wife have the Eris. no phones were rooted.
My phone was manually updated to 2.1 and my wifes was OTA.
before i go to bed i turn off the data signal and clear out all programs running with task killer. it was 60% charged, come to wake up in the morning and find that the battery fully discharged and had to plug it in the mains to switch it on. a few days after my wifes phone is doing the same.
would like some ideas from you guys on some of the reasons this may be happening. would love to provide you with more information... just tell me what and where i can get it from.
Thanks.
mee too
the same thing happens to me but in a different manner. This started about 3 days ago as far as i could notice. While the phone is in my pocket it would randomly get really hot and most of my battery would be drained. This usually happens in the middle of the day. I have to shut the phone down and restart it and then I would not notice the problem for rest of the day. I have 2.1 V3 leak installed on my phone. any ideas as why this is happening?
vmprlrd said:
the same thing happens to me but in a different manner. This started about 3 days ago as far as i could notice. While the phone is in my pocket it would randomly get really hot and most of my battery would be drained. This usually happens in the middle of the day. I have to shut the phone down and restart it and then I would not notice the problem for rest of the day. I have 2.1 V3 leak installed on my phone. any ideas as why this is happening?
Click to expand...
Click to collapse
Wow...that is strangely similar to what is happening to mine. It just started a few days ago as well.
I got up this morning with a fully charged phone (it takes all of 10 hours to completely charge, if it does fully at all) and after looking at facebook and reading a few news articles for about 2 hours, my phone was at approx. 60%.
This happens every day now and I end up chasing a charge all days between the ac adapter and my car charger. I'm getting sick of carrying my charger with me all day but I have to.
Mine is also getting hot. I first noticed this Tuesday as I was using Tapatalk while the phone was charging via wall charger and it got hot and just died. I had to wait about 30 minutes for it to cool and then it would boot up.
Like you said, this just started recently and I am also running Leak v3. I have removed all widgets and taken off everything I don't absolutely need off of the phone (apps, that is) but no change. Just as an example, I have had mine connected via usb to my work pc since 5 pm (it's now 1:20 am) and it is still not completely charged.
It gets to about 85-90% but will not close out to a full charge for hours. I just ordered a new battery today to see if I have just "overcharged" mine, so if that works I'm gonna get a premium (1750 mah) battery maybe and try that.
Very strange. I'd say within the past few days, my phone has had considerably worse battery life as well. Usually I'm pretty good about killing apps and there was one day where I forgot for most of the day.
I recharged it to full last night and have been killing apps and keeping an eye on it all day and it is still giving me poor results. I'm rooted and running a 2.1v3 ROM atm.
try this http://forum.xda-developers.com/showpost.php?p=6137989&postcount=23
or this
Long press power/end button. Turn Airplane mode ON. Press the power/end button to put your phone into sleep. Press power/end button to come out of sleep. Turn Airplane mode off.
The cell standby percentage will/should eventually go down to 0%.
or dont use task managers / killers. there is no use for it on the phone. android has a built in task killer that is really smart.
could be cell signal as well
issue solved
Hey guys, I solved the issue, i used the *#*#4636#*#* and in my settings it was trying to search for a GSM signal, so i changed it back to CDMA auto PRL
It was very strange it would do that but still its been running like a champ now, thanks everyone.
jbroderick said:
Hey guys, I solved the issue, i used the *#*#4636#*#* and in my settings it was trying to search for a GSM signal, so i changed it back to CDMA auto PRL
It was very strange it would do that but still its been running like a champ now, thanks everyone.
Click to expand...
Click to collapse
When I do this and look at the battery history, it says
Running 100%
Screen on 9%
Phone on .6%
and my battery level is at 58% currently. Mine is already set to CDMA/Auto PRL and my battery life within the last week or so has utterly SUCKED! I get up and unplug it at 3:30 am (fully charged) and go to my first job. By the time I get to my second job at around 10-10:15, I have to plug it in because it's very low. All I use it for at my first job is to check the time every once in a while. I dont play games on it, surf the web, etc. WHY should my battery be draining this fast when Im not using it!? Im seriously thinking about trading this POS in. Im so tired of this laggy, battery sucking phone!
I have the same problem. I turn on the mobile network only when I use it. ill turn on network with a full charge and check the news for maybe 5-10 minutes and my battery is down 10-15%. I haven't always had this problem. It started maybe a couple weeks ago. I'm using Android 2.1 leaked v3. I cent wait for my phone upgrade. This phone would be perfect for me if it wasn't for the HORRIBLE battery life.
-------------------------------------
Sent via the XDA Tapatalk App
xtremeskier97 said:
Mine is already set to CDMA/Auto PRL and my battery life within the last week or so has utterly SUCKED!
Click to expand...
Click to collapse
I thought the same thing because it said cdma/auto prl when I got to like step 2 but I hadn't pushed menu and gotten the force close which then brought up the screen that did have gsm listed instead.
Just make sure you go through all the steps listed there...
Just out of curiousity, which Facebook version do you have? You have an app keeping your phone awake 100% of the time which is why your battery is draining and the 2 latest versions of the Facebook app are known to do that. If it isn't that app, download Spare Parts from the market and use it to check what is using the most under Partial Wake usage, the app and the top using the most battery will be the culprit.
Related
After reading through so many threads about owners having issues with the battery life, I thought I'd start a happy thread!
I've had my SGS2 for almost two weeks now and I've always been happy with the battery life because it seemed to last a while.
I'm not up to the stage where i can just leave the phone alone (because I always want to play with it!), but I did an experiment 3 nights in a row to see how much power the phone drains in standby mode.
Each night, I'd charge my phone up to 100% and take it off the charger and then wake up to see how much power is remaining.
I left all the settings as-is and DID NOT turn anything off (eg 3G, etc).
The first night, I didnt touch my phone from 11pm and woke up at 7am to see that there was 97% battery left.
The second night, I left the phone alone at 11:30pm and woke up at 8am with 96%.
The third night, I slept at midnight and woke up at 8am to have 97% left.
If I average it out, it means that the phone on standby drains a lot less than 1% per hour. At that rate, the bettary seems like it can go with minimal use for at least two or three days. But it's something that I haven't been able to test just yet because I'm constantly surfing the net, testing out apps, etc during the day.
Admittedly, I don't have all that much installed on the phone that could possibly drain battery:
Friend Caster
Kakao
Whatsapp
Crazy Colours Live Wallpaper
Seekdroid
Official EBay
Battery Solo Widget
"Standard" clock
"Applications Running" widget
(I've got more applications, but the ones listed above are the ones that might have some sort of network connection and/or widgets that may need to update during the night).
I'm also using stock Vodafone Australia firmware in Melbourne city (in Australia):
Baseband: I900TDUKF4
Kernel Version: 2.6.35.7-I9100TDUKF4-CL331615
Build Number: GINGERBREAD.DUKF4
Does anyone else get battery life like this?
I'm not sure how big a role the network plays in these stats because I'm based in the centre of a major city.
As much as I hate the Vodafone bloatware, I've been reluctant to flash other firmwares like I did on my previous HTC Aria/HTCHD2/HTCDiamond because this one works so well with the battery.
3% battery over night ?. I get under 10%, with all off what can be off, with no funky widgets, no data, no wifi, no nothing. Still phone wakes up in the night for unkown reason and 80% of battery is taken by mysterious Android OS process.
I had Optus bloatware and I kept it for a week or two. I wasn't unhappy with the battery life but wanted to customise it and get root.
After flashing Lite'ning it was obvious how much less battery drain there was. I have since moved to Cognition and I am very happy with how it's going. I charge nightly, but I've never had the battery drop below 50%, and I do use the phone quite a lot. I wouldn't say I'm a heavy user (it's all so subjective) but I would have to be at least medium if not more.
I also love the Black Theme by Nitrozk and Pele, which is why I moved from Lite'ning to Cognition to begin with.
Dr.Sid said:
3% battery over night ?. I get under 10%, with all off what can be off, with no funky widgets, no data, no wifi, no nothing. Still phone wakes up in the night for unkown reason and 80% of battery is taken by mysterious Android OS process.
Click to expand...
Click to collapse
That is a problem with the 2.3.3 firmware mate. Best switch to 2.3.4 ASAP!
To answer your question, yes, I'm hugely impressed by the battery life.
Here's my latest and I'm still at 15%. I'm bone stock on KF3 with all the syncs set to every three hours and using Exchange push.
People blame everything (Wi-Fi Sharing, AOS) for their issues except what they do to their individual phone. Network signal strength plays a big role so does the individual router used for Wi-Fi access. But outside of that there's no other explanation other than individual configuration when identical phone's from the factory get such different results.
I don't participate in battery threads because they're pointless. Dozens of different people using the phone differently with different apps and settings on different carriers all talk in circles when there's no common basis for a legitimate discussion.
I'd call 3% overnight something impressive.
I'll try it out tonight.
I'm running 2.3.3 (No updates avaliable here in Brazil) and i'm not about to root it now. I'm getting a generic 7" tablet to mess around and learn how to do it properly.
So i'll be running minimalistic UI, Snowstorm, Battery Monitor Widget Pro on the desktop, with 2 screens.
HSPA+, bluetooth and wifi disabled.
Let's see how it turns out tomorow morning.
One thing i wanted was to flash in Samsung's oficial fw for Brazil, mine's a carrier customized one, and that's sort of pissing me off since i wanted to uninstall 75% of the garbage Claro has installed here.
jwonga said:
That is a problem with the 2.3.3 firmware mate. Best switch to 2.3.4 ASAP!
Click to expand...
Click to collapse
I'm using 2.3.3 at the moment and don't seem to have this problem at all?
BarryH_GEG said:
I don't participate in battery threads because they're pointless. Dozens of different people using the phone differently with different apps and settings on different carriers all talk in circles when there's no common basis for a legitimate discussion.
Click to expand...
Click to collapse
I agree with you BarryH... having put the great battery stats in the first post, I wouldn't expect anywhere near that sort of level had I been playing with the phone or I had a thousand apps that run constantly in the background.
Having said that, it seems that there are the people who do have legitimate problems and then there are the people who simply have unrealistic expections of the battery in such a powerful phone. Kinda like buying a big truck expecting it to run on the same amount of fuel as a little car.
Unrealbr said:
I'd call 3% overnight something impressive.
I'll try it out tonight.
I'm running 2.3.3 (No updates avaliable here in Brazil) and i'm not about to root it now. I'm getting a generic 7" tablet to mess around and learn how to do it properly.
Click to expand...
Click to collapse
Let me know how you go Unreal... I saw on a thread a couple of weeks ago (not sure exactly which one now because there's so many of these "bad battery" threads) that someone had said that their phone lasted more than three days with minimal use.. and noone believed him! lol
How strange, I was about to make a similar thread. I had just gotten 3 and a half days out of my battery earlier tonight, no connection to charger since friday night. Minimal use of course, few phone calls and general tinkering, but still impressed with the standby. It was at 1% battery left so time to charge her up again. I charged my phone till the 100% alert came up, then charged it for another 45 minutes as I heard it stops it dropping immediately to 95% as some others have experienced. I've experienced similar too.
So after unplugging it, I pressed the power button to turn the screen off and haven't touched the phone till just now, about 6 and a half hours later. I pressed the power button and battery widget shows me 98% on the battery. If i was to leave the phone completely in standby and not use it, at about 1% drain per 3 and a quarter hours, that's about 13 and a half days standby!
I'm on 2.3.3 btw.
2-3% overnight drain is along the lines of what I get with KE2 and KF3. Data off, 2G. I get about 20-30% of drain a day, 30 mins usage, 30 mins talk.
I get great battery life on mine, although I have not made a valid experiment using quatitative data
Hopefully, this will be the NEW TREND for all the Android Gingerbread dual core phones.
Check this out!
Neo3D said:
Hopefully, this will be the NEW TREND for all the Android Gingerbread dual core phones.
Check this out!
Click to expand...
Click to collapse
We have one guy who went five days supposedly. The majority of posts in that thread are just like ours, a combination of moaning and pleased. It all comes down to how the phone is used and what's loaded on it.
Sent from my GT-I9100 using XDA Premium App
Im very happy with battery life. Froze a couple of apps and I was good to go.
First phone I've had that didn't need to.be flashed on a daily basis.
I think anyone that's needs more than a day from a single charge needs a blackberry or a home to charge daily.
Sent from my GT-I9100 using XDA App
I have owned a lot of androids and my sgs2 has the best battery life.
I guess you think it's ok, probably because coming from another android phone, it is.
For me is a pain, every half day have to think about charging, my whole usage of this phone although brilliant, has been taken over by thoughts of how I'm going to next get it charged aposed to what I want to do with my phone.
Something I didn't expect was just how much this phone discharges whilst playing music with the screen off.
Sent from my GT-I9100 using Tapatalk
Im not impressed, it just met my expectation coming from an SGS1, but the first one impressed me so ergo Im also impressed on the SGS2
I have had this phone since pretty much near release date. I have been and still am very impressed,by the battery life.
I'm currently on KG1 2.3.4, but since before this past Saturday I was always on 2.3.3 (KE2). Even on 2.3.3 with the AOS bug I was still very happy with battery life.
Now with KG2 out, I'm sure ill be even way more impressed.
I love this phone, and I have been a religous iphone user previously too!
Sent from my GT-I9100 using XDA Premium App
On my phone with 3500mAh battery. With yellow arrows, the behaivour during night.
KG1: during 4 days ( no drain at all)
KG2: during one night
I must agree, this is my 3rd Android phone (out of a total of 37 phones since 1990) and it's by far the best battery of any smart phone.
My best battery usage is 3 days 13 hours with 25% battery left. That was with wifi on all the time, over an hour of screen time (I was working at home, so no need to play with the phone) and over an hour of phone calls. I'm sure it would have reached 5 days. BTW, I'm running 5 pages of widgets, firefiles wallpaper and GMail is updating all the time.
During the 3 days time I switched off 3G as this is the biggest battery drainer I have seen. I live in a 40 floor tower which is made of thick concrete and the 3G signal in my home office is terrible, the phone is constantly hunting for 3G. When I'm at home, I don't need 3G as I'm using Wifi.
I have searched on here for the last 20 minutes so I hope I didn't just miss something.
Anyways, onto the problem I am having... I'm currently running UnNamed 1.3.1 and last night before I went to sleep the phone got really warm. I went to place it on the night stand and missed resulting in the phone taking a minor fall ~2ft. Everything was in working order so I placed in back on the stand and went to sleep.
At some point during the night the phone died on me causing me to miss work today. Now I'm trying to charge it but all it is doing is showing the depleted battery icon for about 2 seconds and then going to a black screen and repeating. Have any of you guys heard of this issue? Is it just a defunct battery?
Thanks for the help in advance.
jcarson112 said:
I have searched on here for the last 20 minutes so I hope I didn't just miss something.
Anyways, onto the problem I am having... I'm currently running UnNamed 1.3.1 and last night before I went to sleep the phone got really warm. I went to place it on the night stand and missed resulting in the phone taking a minor fall ~2ft. Everything was in working order so I placed in back on the stand and went to sleep.
At some point during the night the phone died on me causing me to miss work today. Now I'm trying to charge it but all it is doing is showing the depleted battery icon for about 2 seconds and then going to a black screen and repeating. Have any of you guys heard of this issue? Is it just a defunct battery?
Thanks for the help in advance.
Click to expand...
Click to collapse
This sometimes happens with a severely depleted battery - after a bunch of cycles like that it SHOULD eventually stay on I think.
Otherwise you may need to give the battery just a little "juice" with a standalone charger.
Thanks I'll keep trying, was having a minor crisis when I woke up 2 hours late to work today.
I had this same issue when my battery died severely. Woke up with the phone cycling, like you mentioned and it was extremely warm.
The problem you are having is that UnNamed is running a kernal that automatically boots up the phone if it is off when you plug it in. This, combined with the fact that android turns your phone off automatically when the battery is too low, is putting you into a battery bootloop.
I just went into the AT&T store, and they swapped out my battery for free. Just don't let your phone get too low before charging it.
Hope this helps.
It's finally started taking charge thank goodness.
Anyone gave an idea as to why my battery tanked so hard. I exited out of all apps and had it plugged in through the night.
jcarson112 said:
It's finally started taking charge thank goodness.
Anyone gave an idea as to why my battery tanked so hard. I exited out of all apps and had it plugged in through the night.
Click to expand...
Click to collapse
Rage from being dropped.
Hard to say. Unless you catch it as it's draining like crazy, a logcat or bbs will only comment on how it's currently running.
Sent from my páhhōniē
Lol i just put it into download mode and charged it haha. I made it stop rebooting......
Sent from my SAMSUNG-SGH-I777 using xda premium
Can't charge battery
o i think i am having the same issue. i dont have any other charging method. it is so dead i can't even get it to get into download mode.... any ideas. PLEASE HELP
Did you put a different kernel on it? I know certain kernels cause the phone to lock into 1200MHz while charging. At that rate the phone would die even plugged in, like you saw on that battery graph. Zedomax kernel did that to my phone. None of entropy512's did that to me, but if you used a different kernel than what gtg packed it with that might be it.
Look for BetterBatteryStats, it will tell you what apps are preventing your phone from going into deep sleep. If its an app causing that issue BBS will tell you which one. It costs money in the android market, but there is free version for xda members in the android app forum.
I have been meaning to post in here about how great my battery life has been, especially after seeing all of the threads complaining about it. I have been going home after a 9 hour day with 70-80% and even with extreme use, I have had no issues.
That being said, today my battery drained inexplicably fast for no reason. I checked my background apps and closed a few, but the battery drain persisted, so I rebooted.
Anyone else having this issue or know what causes it? This is the first incident I have had in almost a week. The last app I launched before this happened was Inrix traffic. Battery life has been beautiful, otherwise.
greyhulk said:
the battery drain persisted, so I rebooted.
Click to expand...
Click to collapse
That's the fix I use. I now call my 920's battery life non-deterministic. It's great, except when it's not. When it's not, even if it looks like it should be because nothing is running, a reboot fixes it. Until the next time.
I would be shocked if there weren't an OS update to fix whatever process is going rouge and running away with the battery. Because it's something in the OS. Or at least its something the user cannot remedy, short of taking off and nuking the site from space.
I've noticed this a lot too. I killed a whole load of background apps and the battery life got a lot better. Then it got much worse again.
I believe my main problem is that I live in a low signal area. So I drain the whole thing in about 10-11 hours, even when out working the majority of the day.
One thing I have found is that the radios in the handset are very badly shielded compared to my previous handsets. This does mean that I can hear when the phone is sending out signals/utilising the radios. It does this a lot, even when it does have signal. It must consume a massive amount of power.
I get roughly 5-6 hours or so. Charger I bought on Amazon no longer does the trick (it's one that plugs into the cigerette lighter in your car and two USB outs). I have to bring with me the power cord and an inverter to keep it charged up so it makes it through the day.
I've got NFC and Bluetooth turned off, Wi-Fi on and the phone set to 3G mode. I get pretty solid battery life out of it.
When I feel the back of the phone getting warm, I reboot and it's good for awhile. I too would be surprised if there isn't an OS update to fix this issue.
Sent from my Nexus 7 using Tapatalk 2
I am heaving same issue with battery. Phone worked fine first 10 days and it started to be warm on the top back. Life of the battery can not last a day and i am a heavy user.
As somebody mentioned in comment to turn off this and that- i don't think so. I did not buy phone to keep everything off on it.
If in airplane mode. had couple pictures and few other things, this is what you get out of your battery.
mileruma said:
If in airplane mode. had couple pictures and few other things, this is what you get out of your battery.
Click to expand...
Click to collapse
Excellent. I'll just keep my phone in Airplane mode all the time! What was I thinking, leaving the cell radio on?
I've just had 2 great days life out of mine. Off charge at 6am and currently sat at 58% at 4pm. I've been streaming a podcast from the internet via bluetooth for 90 minutes and I've been tethering too, as well as all the usual stuff, so it's not like it's been sat idle all day. I've even been using Nokia Drive to get to work this morning (I teach at many different schools) whilst streaming media off the web and bluetoothing it to the stereo and it's not hit it bad. Seems very power conservative where internet streaming and GPS is concerned.
I have battery level for WP8 installed and it has a graph so you can see when the battery level is dropping off. I've noticed solid battery drain from running the Audible app which continues after the app is closed. Rebooting solves this. I have been working in an area with excellent signal recently though, that may have made a big difference. I get 9-10mbps on HSPA at the moment. I do, of course, have NFC turned off.
Hopefully Portico will be here soon and solve some of these power problems.
So I left wifi on all night, no big deal, phone didn't drop that much. Then I turned it off around 7 or 8 am when I woke up. Didn't touch my phone at all. I came back to the phone and it didn't turn on. When I plugged it in, the orange light kept flashing. I got into recovery and I found out it's cause of my battery. When I was finally able to boot, I looked at the battery usage and thought that it was impossible. I had gone from 60% to 0% without using the phone over a period of maybe 2 hours.
Why?! That's impossible..
Should I be concerned? I bought this phone a couple days ago and I can take it back to sprint if necessary.
I'm trying out MeanBean v1.9 right now. Is this just a bug or do you think it's my actual battery?
maybe, does it say what drained the battery? maybe even try running a scan for malware.
Spyderekz said:
maybe, does it say what drained the battery? maybe even try running a scan for malware.
Click to expand...
Click to collapse
Well no, it doesn't say. I just installed the rom last night. but I guess I can take a scan?
I lost 45% over night last night on meanbean with wifi on. I think its a bug in jellybean. I haven't had great battery since I've gone with JB....
Sent from my EVO using xda premium
u prob have a wakelock.. use betterbatterystats app to see whats keeping your phone wake at nite
evo401 said:
u prob have a wakelock.. use betterbatterystats app to see whats keeping your phone wake at nite
Click to expand...
Click to collapse
How do I disable wake lock?
I tried to do an experiment last night and it happened again, only this time with the Stock w Goodies rom. I left my phone on most of the night without problem and turned the data off. Then I checked my phone once at around 7 am. Then I noticed the battery dropped 20 percent within a short period of time. Once I restarted, the problem seemed to fix, but I can't rely on myself to watch my battery monitor and restart when the issue occurs. Is there something I'm doing wrong? Should I take this phone back?
EDIT:
BetterBatteryStats screen shots:
Its not the rom, I get very little to no drain from Meanbean when my phone is in standby. I will take my phone off the charger at 7:00am and not put it back on till 11;30pm with moderate usage and 6 different email addresses syncing all day long and never go below 50% on my battery. There is definitely something going on with your phones setup that is sucking the battery. It looks like you are in a very low signal area which is the biggest user of battery. Your phone is constantly trying to find a better signal. Its looks like you were on a phone call for 8 hours with a wake lock searching for signal. Are you new to Sprint? You may have a real problem if your signal is this low in your house.
cruise350 said:
Its not the rom, I get very little to no drain from Meanbean when my phone is in standby. I will take my phone off the charger at 7:00am and not put it back on till 11;30pm with moderate usage and 6 different email addresses syncing all day long and never go below 50% on my battery. There is definitely something going on with your phones setup that is sucking the battery. It looks like you are in a very low signal area which is the biggest user of battery. Your phone is constantly trying to find a better signal. Its looks like you were on a phone call for 8 hours with a wake lock searching for signal. Are you new to Sprint? You may have a real problem if your signal is this low in your house.
Click to expand...
Click to collapse
No I've had sprint for years and my phone has 5/6 bars right now..
I have the same experience as cruise350. I have almost no battery drain with MeanBean when the screen is off. As I type this I've had my phone off the charger for 2 hours and I had some light use and I'm still at 100%.
Follow evo401's advice and get betterbatterystats to find which app is causing this problem for you.
Hi guys,
Just wanted to know if any of you have had these problems before I ask for a replacement.
I've had the phone for around 10 days now and I'm having to charge my phone twice a day, and it drops from 100% to 0% twice a day too. This is whilst i am at work as well, so i have the phone screen on for 3 hours max. Just now it dropped to 0% with 2 hours 5 minutes SoT. The phone basically doesnt charge at all if I use it, and I am not getting anywhere near 80% charge in 30 minutes? (Bought anker quick charge 3.0 charger).
Any advice would be appreciated,
Cheers
Check to see whats using the battery... I had mine drop like a rock today & I found that Maps had used 57% & I never used the map today. Didnt change any setting or anything yet, but from a quick google search this seems to be an issue.
bastage said:
Check to see whats using the battery... I had mine drop like a rock today & I found that Maps had used 57% & I never used the map today. Didnt change any setting or anything yet, but from a quick google search this seems to be an issue.
Click to expand...
Click to collapse
The only things using the battery were Screen, Phone idle and Phone Standby. I have asked for a replacement which will come later anyway, as the phone used to overheat for no reason. So hopefully the new one has no problems.
Cheers
I kept getting notifications asking to turn on my location and found that Google location history kept polling my location every 30 minutes. Maybe you can see if you have that on.
Sent from my LG-H830 using XDA-Developers mobile app
Quick update, I was given a replacement phone as soon as I reported the problems to EE. They classed the phone as faulty. I have exactly the same apps on the new phone and it is charging a lot faster, and the battery is lasting longer too, so don't think an app was causing the issues on the first phone