Hi All,
My HD2 just came back from repair.
I sent it in a hope that they will change my buggy screen (like lot of people, the touch function is buggy. Sometimes doesn't react, sometimes it feels a pressure while i don't press it, sometimes it works well... ).
Anyway, of course they didn't change any screen...and i just missed my HD2 for 2 weeks.
They did a Hard reset and installed all the HotFIx. Which i bet won't fix any issue that i have with the screen.
However, i do notice they installed a hotfix i never heard about yet:
LEO08787.exe
Does anyone have ever heard about it and what it does ???
send it back again and demand a replacement screen since it is a known fault with the original screens. They are just trying to get out of paying for the new screen.
regarding the hotfix nope, havent heard of it, but I dont track the hotfix versions so it may be a known one
ok lets install this and see how it goes..
hope its not a bogus file with some virus inside ...
HTC repair center SUCKS big time.
@kaemon: i also had that problems (sometimes the screen just wouldn't react to my touch) and i brought it to my reseller so they sent it to repair center and it come back untouched, they've only done the screen calibration which i have done dozen times. And it took them 16 days to do that. i'm definitely buying an iphone next time.
Unreleased hotfix
Apparently this is an (as yet) unreleased HotFix for the HD2, that is designed to correct some issues with the touchscreen. POCKETNOW.COM have tested this hotfix and found that it "drastically improved" the typing on the touchscreen, and also cured the HD2s alleged inability to draw a straight line when in Notes.
(Please note, I have not tested this yet, as I havn't suffered any such problems on my HD2, but I'm sure a quick check on their website will find you the page in question, which contains a link to the hotfix).
Pocketnow seem to think it's pretty decent. I'll give it a go.
Just installed it.. And I got to say i reckon typing maybe more accurate! not completely sure as time will tell. Installed on a Euro version about 5 months old, certainly the lines in Note are not like an ECG any more so
direct link for those who want it
http://www.mediafire.com/?kjmeyleaewz
IMO this is by far the best HotFix I ever installed. Typing works massively improved for me (also on the PIN-unlock-screen). I'm currently on German stock ROM.
So what do you reckon? Worth installing? Can it be uninstalled?
** Edit **
Just seen the two replies above - sounds good! I'm going to give it a try and will report back.
Tried it but didnt like it, it made my screen unresponsive and the ui jerky.
Installed after reading the Pocketnow tweet but uninstalled about 5 minutes later.
Screen became very unrespsonsive and massive slow down in scrolling.
Seems to be a 50/50 split.
Give it a try though
ROM: 1.66 WWE
madpete said:
Tried it but didnt like it, it made my screen unresponsive and the ui jerky.
Click to expand...
Click to collapse
definately a little less responsive to some touches, i'm just tweaking slightly with HD2tweak and see if that makes a difference....
UpDate:
I wonder if this hotfix is just changing a reg key, the same as BsB tweaks to decrease the screen sensitivity or if it is actually a driver?
Ive just changed the screen sensitivity in HD2tweak to very high and it seems to have eliminated the unresponsive touches but remains much better with typing accuracy? I would love to know what this .exe actually does within the system..maybe someone more clever than me can take it apart and see whats inside.
oh yeah running a tmous 2.13 Rom on a euro Leo if thats any help
Well I tried it....
EVen though I didn't suffer from any problems with the touchscreen on my HD2, I thought I'd give it a go, and set myself a couple of tests.
1) I used "notes.exe" and tried to draw 5 straight lines, and got five slightly curved and wavy lines.
2) I typed a message "this will test how accurate my keypad is or how bad my typing is", and had to correct three mistypes/mistakes.
I then installed the hotfix, and tried both tests again....
1) Five pretty straight lines, certainly better than before
2) typed the same message, and only one correction.
So, based on the 5 mins since I installed, it seems that this fix DOES make an improvement. I'll keep monitoring it and report back to let you know.
too bad it doesn't work for the US version
josemedina1983 said:
too bad it doesn't work for the US version
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Click to collapse
i just tried the same thing...
after the latest update from TMOUS, my typing has been terrible. swype is unstable too.
gonna flash the latest energy rom. that should help.
if we're going to be posting feedback, can i suggest that those who try it also report the manufacturing dates of their devices (if known to them)? at the very least, do report what screen type is on the device. what i am referring to is the fact that the hd2 ships with TWO kinds of screens. earlier models shipped with a screen with fewer "dots" while the newly manufactured devices ship with a screen with noticeably more "dots" (these additional brighter dots are visible on the intersections of the criss-cross "lines").
i personally have the newer model and i have no problems whatsoever. notes always draws straight lines and typing is accurate out of the box.
"This hotfix is not compatible with your device."
"This hotfix is not compatible with your device."
Using NRGZ28 EnergyROM.
it work very well for me
sure it's less responsive :/
madpete said:
Tried it but didnt like it, it made my screen unresponsive and the ui jerky.
Click to expand...
Click to collapse
Same here, might give it a little bedding in period but I'm already thinking about uninstalling it
I just installed this and it has improved the accuracy of typing on the keyboard especially at speed. I can touch type (badly) so with any qwerty keyboard i can do 100 ish words a minute. Before every other word had to be corrected but my test sentence "this is a test to see if the keyboard accuracy has been improved at speed" needed not one. Line drawing is still too accurate (that was the problem before. it is impossible for a human to draw a perfect straight line free hand) but it is better. I've also noticed in my typing test that the contact i used to test the htc messaging app load speed (contact has currently 2481 messages associated with it) was massively improved. I have no idea if this is related but this patch appears to have done something to it. I'll keep an eye on that just to see if the effect is because my phone just had it's first reboot in 8 days or not.
Done some quick further testing on the Messaging app load speed and it appears that either the way the message database is loaded has been changed (instead of loading them one by one it seems to loading them all in one big chunk) or the graphics driver has been updated (reading this i'm not sure if it's not the undefined option 3) but something is definitely different there because whether it's 2500 messages or 10 the load time is now the same and faster than before.
Something weird is defintely up with this hotfix and i bet it includes more than just a touch screen update too.
Related
Every once in awhile, some chatter will be thrown around about possible HTC fixes (http://www.phonenews.com/htc-says-update-still-coming-nothing-else-3369/) and/or gutted ROMs (http://htcclassaction.org/#update_20080403_2).
So... does anyone have *any* information about the HTC video acceleration problems?
i think at this point its realistic to say that if you want video acceleration, you need to buy another $500 device made by somebody else. I predict HTC puts this off until affected hardware is end-of-life. My rant is off topic now, but in that case, my next device wont be HTC.
Ummm, so how am I going to watch my pron..... lol
Foetus said:
So... does anyone have *any* information about the HTC video acceleration problems?
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Click to collapse
Beyond the *problem* of not using the MS Media Player and substituting video playback with TCPMP (or another) set with the the video driver to GDI/RAW, what is the great issue? Even with direct draw drivers, I will still use TCPMP and its video playback is already exceptionally smooth as it is.
Screen redraw on the Today screen and other similar levels isn't out of line from what I've experienced on non-HTC WM/CE devices.
Sorry, but I'm still stumped on what is truly owed to us by HTC and -- more on topic for this forum -- the critical flaws that are inherent in the Titan.
Hopefully, they include support in the Raphael/Diamond. Who knows, maybe it can even be back-ported to our Moguls.
http://forum.xda-developers.com/showthread.php?t=387556
Supposedly, there will be a forthcoming update that will at least improve the video on our phones, but likely not drivers.
http://www.phonenews.com/htc-says-update-still-coming-nothing-else-3369/
Keystone said:
Beyond the *problem* of not using the MS Media Player and substituting video playback with TCPMP (or another) set with the the video driver to GDI/RAW, what is the great issue? Even with direct draw drivers, I will still use TCPMP and its video playback is already exceptionally smooth as it is.
Screen redraw on the Today screen and other similar levels isn't out of line from what I've experienced on non-HTC WM/CE devices.
Sorry, but I'm still stumped on what is truly owed to us by HTC and -- more on topic for this forum -- the critical flaws that are inherent in the Titan.
Click to expand...
Click to collapse
Go into the "Programs" folder, and scroll up and down a bit... The same thing happens with any "redrawing" of the screen which makes certain programs just run crappy. My *main* complaint that *actually* gets in my way, though, is the delay in rotating the screen. I typically don't use the hardware keyboard for exactly this reason. I would rather use the stylus and the on-screen keyboard than wait for 5-10 seconds while I wait for the screen to redraw.
It's more to the point to say that it underperforms (again... scroll up and down on that program screen) in comparison to *older* devices. There are some Youtube examples out there that are easy to see. It's just not the performance that matches the pricetag.
Foetus said:
Go into the "Programs" folder, and scroll up and down a bit... The same thing happens with any "redrawing" of the screen which makes certain programs just run crappy. My *main* complaint that *actually* gets in my way, though, is the delay in rotating the screen. I typically don't use the hardware keyboard for exactly this reason. I would rather use the stylus and the on-screen keyboard than wait for 5-10 seconds while I wait for the screen to redraw.
It's more to the point to say that it underperforms (again... scroll up and down on that program screen) in comparison to *older* devices. There are some Youtube examples out there that are easy to see. It's just not the performance that matches the pricetag.
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Click to collapse
I don't know what you have done to your Mogul, but mine switches from landscape to portrait (or vice versa) faster than I could press a stopwatch button twice. The scrolling in File Explorer, dragging the stylus down the scroll bar, is instantaneous. I am running the stock Sprint 3.35 package. The only time I see terribly slow response is when the Mogul is connected to my PC and syncing...then it is glacial. But I do not usually use it when it is syncing so that has not been a problem.
bakntyme said:
I don't know what you have done to your Mogul, but mine switches from landscape to portrait (or vice versa) faster than I could press a stopwatch button twice. The scrolling in File Explorer, dragging the stylus down the scroll bar, is instantaneous. I am running the stock Sprint 3.35 package. The only time I see terribly slow response is when the Mogul is connected to my PC and syncing...then it is glacial. But I do not usually use it when it is syncing so that has not been a problem.
Click to expand...
Click to collapse
I hate to repeat myself, but go click "Start" and then "Programs"... scroll up AND down as fast as you can... it is anything but smooth scrolling... as far as switching from landscape to portrait faster than you can press a stopwatch button twice, I can only assume you are trying to use your feet. I have used the stock ROM, the kitchen, and DCDs custom ROM... it's slow. I count roughly 2-3 seconds. Granted, it may not seem like a "long" time in the grand scheme of things... for a phone, it's an eternity, and ultimately... it's not as fast as phones that are 3 years old. I'm ecstatic for you that you are happy with the performance of your phone. Why would you even bother to *read* this message thread if that's the case?
Additionally... in File Explorer... don't try scrolling down slowly... try up *and* down quickly. If you can *see* the screen refresh, then it's too damned slow. It's supposed to SCROLL... not BLINK.
bakntyme said:
I don't know what you have done to your Mogul, but mine switches from landscape to portrait (or vice versa) faster than I could press a stopwatch button twice. The scrolling in File Explorer, dragging the stylus down the scroll bar, is instantaneous. I am running the stock Sprint 3.35 package. The only time I see terribly slow response is when the Mogul is connected to my PC and syncing...then it is glacial. But I do not usually use it when it is syncing so that has not been a problem.
Click to expand...
Click to collapse
Backntyme,
I agree about the keyboard thing. When I switch to landscape and back it normally takes about 1-2 seconds. But sometimes much longer and it is quite annoying.
But for the scrolling thing, Foetus was talking about start>programs. You go there and scroll the page up icons up and down quickly. You will see the delayed screen refresh. Another one is when you use iGuidance or TomTom. The screen refresh is terrible and you get really jerky animation of turns etc. I haven't noticed especially bad scrolling in file explorer because the rendering is simple. But rendering of graphics is not great. But liveable.
But what the thread is upset about is not whether its liveable or not. It's about whether an expensive piece of equipment should be worse in some respects than its predecessor. And whether we are getting value for money. The device's hardware is capable of better performance, but HTC have chosen to supply a substandard set of software to go with it.
Foetus, sorry for answering for you. I thought you were offline. But you beat me to the punch anyway..
This is way off topic, but you know what really pisses me off about the titan performance? The fact that you have to turn sounds off the dialpad or it can't even keep up with your dialing of a number. My ten year old nokia (that i still have) sh*ts all over the titan for speed. Granted it cant do everything that the titan can do, but at least it does what it was advertised to do - and do it properly.
Foetus said:
I hate to repeat myself, but go click "Start" and then "Programs"... scroll up AND down as fast as you can... it is anything but smooth scrolling... as far as switching from landscape to portrait faster than you can press a stopwatch button twice, I can only assume you are trying to use your feet. I have used the stock ROM, the kitchen, and DCDs custom ROM... it's slow. I count roughly 2-3 seconds. Granted, it may not seem like a "long" time in the grand scheme of things... for a phone, it's an eternity, and ultimately... it's not as fast as phones that are 3 years old. I'm ecstatic for you that you are happy with the performance of your phone. Why would you even bother to *read* this message thread if that's the case?
Additionally... in File Explorer... don't try scrolling down slowly... try up *and* down quickly. If you can *see* the screen refresh, then it's too damned slow. It's supposed to SCROLL... not BLINK.
Click to expand...
Click to collapse
First, I didn't realize that we were supposed to PM you for permission to *read* threads on this forum and that you would only permit users who agree with you to read those threads. Nor does the thread title "Video acceleration news?" imply that it is going to be really just another gripe thread. Second, when you said "Go into the "Programs" folder, and scroll up and down a bit" that is not the same thing as "I hate to repeat myself, but go click "Start" and then "Programs"; however, in that screen, either scrolling or paging up and down, my Mogul also draws the icons almost instantaneously. That means in a fraction of a second. The switch between portrait and landscape is also accomplished in a fraction of a second. Scrolling in File Explorer works as it should with no blinking.
If I were in your position, instead of assuming that someone who posts different experiences than yours must be a fool who cannot tell how much time elapses during screen redraws and then telling them that they should not be reading "your" thread, I would question why my own device could not do what other similar devices can do.
I am not saying that the device is perfect; for example, sometimes when activating the Task Manager icon at the top right of the Today screen, it takes a second or two to show the running programs. But I do not believe that is a screen response problem.
maccaberry: I also use iGuidance 3.0.1, and the screen response works properly either with an external Bluetooth GPS receiver, or with the internal GPS receiver and the intermediate port workarounds. That workaround requirement is more a limitation of iGuidance than of the Mogul.
edit: maccaberry, you say that HTC has supplied substandard software. But at least some of your experiences are with a bootloader, ROM, and radio that were either not supplied by HTC for your device, or not supplied for use on your carrier, or not supplied to be used together, or have been modified from the software as it was supplied by HTC. I am running the stock Sprint 3.35 package with all of the customizations as supplied by HTC. Maybe that has some effect?
@bakntyme
Sorry im going to have to agree with everyone else over you... (not just this thread mind you but a simple search and you should see what i mean) but please feel free to either use MyMobiler and record a video of your superb performance.... honistly... or find some other app to record... even using the most slimmed down ROM to the Stock i still get what he is describing.... and worse... i have changed things to make the transition faster like 128K for the Glyphcahe system ram all up to 90% Mem usage WITH NOTHING running and no Today crap and it still takes 1-2 seconds compared to 3-5 seconds with no optimizations.... really a PITA
its also tiring reading a book Landscape then having the thing switch to Portrat then having to go all the way back to settings and flip the screen again before i can continue reading...
EDIT1: I recently dug up my Sony CLIE UX50 and even though its a PALM platform with a low 124MHZ PROC (me thinks it was) STILL kicks the Mogul/ANY OTHER HTC's video performance.. and even game performance... anything performance... except compression... (DUH Mogul/Most other HTC's have bigger PROC)
New Tilt 2.0 alpha rom speeds up graphics? (!)
http://forum.xda-developers.com/showthread.php?t=388728&page=4
Benchmarks posted here to illustrate the point. Some people think this is part of the promised optimizations from the manufacturer.
Other people are looking at drivers located in the new Imate 9502 that has a msm7200 chipset as well:
http://forum.xda-developers.com/showthread.php?t=339745&page=100
Maybe there will be some hardware acceleration in the new raphael and diamond that could be borrowed.
Hopefully these multiple approaches will synergistically gel to greatly increase performance for my mogul
Kane3162 said:
@bakntyme
Sorry im going to have to agree with everyone else over you... (not just this thread mind you but a simple search and you should see what i mean) but please feel free to either use MyMobiler and record a video of your superb performance.... honistly... or find some other app to record... even using the most slimmed down ROM to the Stock i still get what he is describing.... and worse... i have changed things to make the transition faster like 128K for the Glyphcahe system ram all up to 90% Mem usage WITH NOTHING running and no Today crap and it still takes 1-2 seconds compared to 3-5 seconds with no optimizations.... really a PITA
...
Click to expand...
Click to collapse
It really does not matter with whom you agree...you could actually open your mind and believe all of us; just because other Titans exhibit poor performance in this area does not mean that my Titan must also. Or does your need to believe that it is a systemic problem that affects all Titans make you so sure that I am lying that only a video will convince you that i am telling the truth?
bakntyme said:
It really does not matter with whom you agree...you could actually open your mind and believe all of us; just because other Titans exhibit poor performance in this area does not mean that my Titan must also. Or does your need to believe that it is a systemic problem that affects all Titans make you so sure that I am lying that only a video will convince you that i am telling the truth?
Click to expand...
Click to collapse
no i am merely saying that you seem to have an uncanny tone in both your first post and your follow up post that begs the question why reply in a thread asking of others PROBLEMS if you have none? if you have none congratz.. but this thread is not about who doesn't have but rather who has AND if any news has been heard about fixing it... as any search you will do on "HTC Video Performance"... your "non-existant" problem is one in... well... almost the entire production of any newer (at least) HTC Device!
bakntyme said:
I don't know what you have done to your Mogul, but mine switches from landscape to portrait (or vice versa) faster than I could press a stopwatch button twice. The scrolling in File Explorer, dragging the stylus down the scroll bar, is instantaneous. I am running the stock Sprint 3.35 package. The only time I see terribly slow response is when the Mogul is connected to my PC and syncing...then it is glacial. But I do not usually use it when it is syncing so that has not been a problem."
Click to expand...
Click to collapse
So again, as you don't seem to have a problem, CONGRATZ however I am a firm believer of a "post when important or relevant" policy and well.. your post is HIGHLY IRRELEVANT as this thread (as i said above) is about the problem as well as possible news of its being resolved...
Sorry thats just the way i feel...
Now as for the RELEVENT part of this post... I read a notice on PhoneNews and while they say they are working on some fixes.. its nearly 99.99% that their will be no advancements for HWL control of the GFX part of the phone due to "fees and software development time" HOWEVER i have high hope that the Raphael will have said drivers and since it seems not TOO much is different hopefully someone will be able to REVENG them for our oh so broken HTC devices...
Foetus said:
I hate to repeat myself, but go click "Start" and then "Programs"... scroll up AND down as fast as you can... it is anything but smooth scrolling... as far as switching from landscape to portrait faster than you can press a stopwatch button twice, I can only assume you are trying to use your feet. I have used the stock ROM, the kitchen, and DCDs custom ROM... it's slow. I count roughly 2-3 seconds. Granted, it may not seem like a "long" time in the grand scheme of things... for a phone, it's an eternity, and ultimately... it's not as fast as phones that are 3 years old. I'm ecstatic for you that you are happy with the performance of your phone. Why would you even bother to *read* this message thread if that's the case?
Additionally... in File Explorer... don't try scrolling down slowly... try up *and* down quickly. If you can *see* the screen refresh, then it's too damned slow. It's supposed to SCROLL... not BLINK.
Click to expand...
Click to collapse
Holy crap. LMAO
Kane3162 said:
no i am merely saying that you seem to have an uncanny tone in both your first post and your follow up post that begs the question why reply in a thread asking of others PROBLEMS if you have none? if you have none congratz.. but this thread is not about who doesn't have but rather who has AND if any news has been heard about fixing it... as any search you will do on "HTC Video Performance"... your "non-existant" problem is one in... well... almost the entire production of any newer (at least) HTC Device!
...
So again, as you don't seem to have a problem, CONGRATZ however I am a firm believer of a "post when important or relevant" policy and well.. your post is HIGHLY IRRELEVANT as this thread (as i said above) is about the problem as well as possible news of its being resolved...
Sorry thats just the way i feel...
Now as for the RELEVENT part of this post... I read a notice on PhoneNews and while they say they are working on some fixes.. its nearly 99.99% that their will be no advancements for HWL control of the GFX part of the phone due to "fees and software development time" HOWEVER i have high hope that the Raphael will have said drivers and since it seems not TOO much is different hopefully someone will be able to REVENG them for our oh so broken HTC devices...
Click to expand...
Click to collapse
I thought it was relevant to point out that since my Mogul does not exhibit the delays, the problems you are experiencing may not be caused by what you think is causing them. And if you read this thread, you will discover a post by another user who doesn't see the problem. The original post posed the question, "So... does anyone have *any* information about the HTC video acceleration problems?" A post indicating that the problems are not experienced by all users is responsive to that question. But since you all insist that your problems are systemic to the device, only new drivers will fix it, and any users not experiencing the problems should not be allowed to discuss it, I will let you keep that belief.
bakntyme said:
I thought it was relevant to point out that since my Mogul does not exhibit the delays, the problems you are experiencing may not be caused by what you think is causing them. And if you read this thread, you will discover a post by another user who doesn't see the problem. The original post posed the question, "So... does anyone have *any* information about the HTC video acceleration problems?" A post indicating that the problems are not experienced by all users is responsive to that question. But since you all insist that your problems are systemic to the device, only new drivers will fix it, and any users not experiencing the problems should not be allowed to discuss it, I will let you keep that belief.
Click to expand...
Click to collapse
The fact of the matter is, hardware acceleration within the video drivers would considerably speed up all of the devices regardless of if you do or do not see a problem with your own device.
bakntyme said:
First, I didn't realize that we were supposed to PM you for permission to *read* threads on this forum and that you would only permit users who agree with you to read those threads.
Click to expand...
Click to collapse
I can be polite exactly once per thread per idiot. Typically, it's a misunderstanding that is cleared up with a more in-depth explanation. As for permission to read the thread... re-read my question, except this time, pretend you're not a flame-baiting schmuck that didn't get hugged by his mother enough as a child. I asked you a question... WHY would you read a thread about a problem you don't have, nor have a solution for? I'm hoping you can play the piano brialliantly, thus adding the term "savant" to your title.
bakntyme said:
Nor does the thread title "Video acceleration news?" imply that it is going to be really just another gripe thread. Second, when you said "Go into the "Programs" folder, and scroll up and down a bit" that is not the same thing as "I hate to repeat myself, but go click "Start" and then "Programs";
Click to expand...
Click to collapse
Actually... the question mark implies that I am asking a *question*. While it doesn't explicitly ask the question "Does anyone have some video acceleration news?", it does in fact do more than subtly *hint*. In fact... one would go as far as to say that it is IMPLIED. Your illilteracy is not my problem (Oh... and illiteracy is the inability to read... I am not saying your parents weren't married). Furthermore, rephrasing my example actually DOES count as repeating myself... it doesn't have to be exact; that's what the word "verbatim" would be used for. Isn't English FUN!??!
bakntyme said:
second. The switch between portrait and landscape is also accomplished in a fraction of a second. Scrolling in File Explorer works as it should with no blinking.
Click to expand...
Click to collapse
Before (as I said), I was polite about this. YOU ARE A LIAR. I believe that your pants may be ablaze. I have heard it suggested to hang pants in such a condition on a telephone wire. HTC has stated that they know about the issue and their solution is to buy a new phone when they come out with video acceleration. Either you are OK with the delay (which is what I assumed originally), have *zero* concept of time, or option C: you are a dirty, filthy, weird liar. I'm betting it's option C, I'm betting you look for fights behind the anonymity of the internet constantly, and I bet you die alone and unloved.
bakntyme said:
If I were in your position, instead of assuming that someone who posts different experiences than yours must be a fool who cannot tell how much time elapses during screen redraws and then telling them that they should not be reading "your" thread, I would question why my own device could not do what other similar devices can do.
Click to expand...
Click to collapse
If I were in *your* position, I wouldn't assume that even though HTC has admitted the problem, and just about everyone complains about this problem, your ARGUMENT about the device would advance this thread in any kind of positive way whatsoever. Again... you will die alone. I am clairvoyant.
bakntyme said:
maccaberry: I also use iGuidance 3.0.1, and the screen response works properly either with an external Bluetooth GPS receiver, or with the internal GPS receiver and the intermediate port workarounds. That workaround requirement is more a limitation of iGuidance than of the Mogul.
Click to expand...
Click to collapse
...all alone.
bakntyme said:
edit: maccaberry, you say that HTC has supplied substandard software. But at least some of your experiences are with a bootloader, ROM, and radio that were either not supplied by HTC for your device, or not supplied for use on your carrier, or not supplied to be used together, or have been modified from the software as it was supplied by HTC. I am running the stock Sprint 3.35 package with all of the customizations as supplied by HTC. Maybe that has some effect?
Click to expand...
Click to collapse
On this, I agree a little bit... the latest ROMs fixed the delay a little bit, if I recall. Certainly, he lists an older DCD rom in his sig.
Oh... PS: All alone, by yourself, with no one to cry at your funeral.
bakntyme said:
It really does not matter with whom you agree...you could actually open your mind and believe all of us; just because other Titans exhibit poor performance in this area does not mean that my Titan must also. Or does your need to believe that it is a systemic problem that affects all Titans make you so sure that I am lying that only a video will convince you that i am telling the truth?
Click to expand...
Click to collapse
Actually, having the exact same hardware and the exact same hardware *does* mean that "just because other Titans exhibit poor performance in this area", yours does as well. Unless somehow, you have a defect in your equipment that somehow makes your phone FASTER. It's not an issue of having an open mind... it's an issue about having the same equipment. Again, though, if you have no issues with the performance of the phone, that's excellent. I honestly *am* happy that you are satisfied with your purchase... but you can't tell other people that their dissatisfaction with a product is baseless. Everyone has their own opinion... this thread, however, wasn't created for posting your *opinion*. I was looking for updates. HTC has said they're working on something (but have stated it's not acceleration, but more along the lines of "tweaks" and optimization)...
Hey guys,
I'm between classes so I can't do a more thorough search. I had an issue this morning where the screen would flicker but ONLY teh menu bar would flicker mostly. It looks like a gruesome mess up where it just turns into static momentarily and flickers on/off like that every few seconds. The menu bar also moves up and down very slightly, maybe by 10 or so pixels each time, when it's not doing that. I also tried opening the clock menu (bottom right) and that would flash on/off, every second, but if i touched something on it, it would stay solid sometimes.
The "gruesome mess up" with static happened rarely (compared to how often the menu bar was glitching) on my screen.
My mouse pointer also started flashing at one point and became unresponsive. It would also sometimes disappear entirely until i clicked my usb mouse or moved the touchpad (tablet was docked).
i had similar glitchy issues last week, but it lasted for less than a minute or two and didn't happen very often. this lasted for a good 30 mins today.
i wasn't able to snag a movie of this since i was in a meeting. i'll try to get one up later
has anyone else seen anything like this? I watched videos of other screen issues people had and this didn't look anything like this. other than this issue and ****ty gps, i don't have any issues with my prime. I'm planning on contacting tiger direct later in the afternoon as I have 2 days left in my 14 day period.
any feedback would be appreciated!
Just try rebooting device to see if it clears. If not a factory reset. Maybe a bad app or something causing it to glitch like that. Sounds more like a SW bug.
demandarin said:
Just try rebooting device to see if it clears. If not a factory reset. Maybe a bad app or something causing it to glitch like that. Sounds more like a SW bug.
Click to expand...
Click to collapse
i rebooted it and i'm using my laptop for the time being. if it comes back, i'll definitely report back. only apps that were running were the usual apps that come bundled with it (ie maps, NV stuff), volume+ and repligo pdf reader.
clearing my recent apps didnt do anything and nothing else was running.
i also did a factory reset last weekend (not yesterday/sat but the weekend before).
if it keeps going, maybe i'll try to do a FDR again
I have the same problem. Most of the times it hapends in Opera. I also sometimes have a flicker when using the recent apps thing, than I have a triangle flicker...
Schutter said:
I have the same problem. Most of the times it hapends in Opera. I also sometimes have a flicker when using the recent apps thing, than I have a triangle flicker...
Click to expand...
Click to collapse
how often do you get it?
Sent from my Transformer Prime TF201 using xda premium
I've had this happen as well, though only since the .11 update.
Happens infrequently and rarely bad enough to prevent continual use of the tablet. Maybe.. 2 or 3 times it was so bad that I've just rebooted the tablet to clear it. Other times its more annoying artifact problems(the scatter, or the occasional random white triangle when using the app switcher).
Specifically I've seen the vertical shifting of the bottom menu bar, as well as screen scatter (looks like static or interference). The scatter occurs predominantly on the left 1" or so of the screen and only on screens where I can scroll up and down (not the home screen, for instance). I also have the aforementioned app switcher graphical glitch.
Had the device a month, this is the first (and only) problem I've had. I'm assuming its an issue with the last update and just waiting to see if the next one clears it (aside from mentioning it in relevant threads here).
If the next update doesn't clear it, I'll get it touch with Asus.
denelor said:
I've had this happen as well, though only since the .11 update.
Happens infrequently and rarely bad enough to prevent continual use of the tablet. Maybe.. 2 or 3 times it was so bad that I've just rebooted the tablet to clear it. Other times its more annoying artifact problems(the scatter, or the occasional random white triangle when using the app switcher).
Specifically I've seen the vertical shifting of the bottom menu bar, as well as screen scatter (looks like static or interference). The scatter occurs predominantly on the left 1" or so of the screen and only on screens where I can scroll up and down (not the home screen, for instance). I also have the aforementioned app switcher graphical glitch.
Had the device a month, this is the first (and only) problem I've had. I'm assuming its an issue with the last update and just waiting to see if the next one clears it (aside from mentioning it in relevant threads here).
If the next update doesn't clear it, I'll get it touch with Asus.
Click to expand...
Click to collapse
Great, thanks for the info. I was perusing my tablet settings, dev settings rather, and saw that I checked "Force GPU rendering". Do you have this enabled as well? Maybe that might have something to do with it for incompatible apps?
I do not have "Force GPU rendering" checked. I have tired it with both checked and unchecked and experienced the problem both ways. FWIW.
I have personally experienced a few different types of screen flickering that seem to cause graphical tears on-screen.
One causes a strange triangular shape on the bottom, left-hand side of the screen.
Another causes weird lines that appear, then disappear quickly... which eventually leads to the screen bobbing every few seconds.
Any insight, folks?
Sent from the last remaining Prime.
denelor said:
I do not have "Force GPU rendering" checked. I have tired it with both checked and unchecked and experienced the problem both ways. FWIW.
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Click to collapse
Hm interesting. Does it ONLY happen while you're in opera? This seems to only happen to me in RepliGo Reader
Reignzone said:
I have personally experienced a few different types of screen flickering that seem to cause graphical tears on-screen.
One causes a strange triangular shape on the bottom, left-hand side of the screen.
Another causes weird lines that appear, then disappear quickly... which eventually leads to the screen bobbing every few seconds.
Any insight, folks?
Sent from the last remaining Prime.
Click to expand...
Click to collapse
No, sorry
nhshah7 said:
Hm interesting. Does it ONLY happen while you're in opera? This seems to only happen to me in RepliGo Reader
Click to expand...
Click to collapse
The screen static happens in nearly any app that that requires vertical scrolling (ie, content is off the page). I've noticed it most frequently in the stock browser, Repligo, and Word2Go. But those are the areas where I spend the majority of my time.
The app switcher graphical glitch can happen no matter where I am, but doesn't happen every time and in no consistent pattern I can find.
Likewise, the jittering of the notification bar can happen in any app or none at all.
After installing 9.4.2.13 and then using my TFP for about six hours I've yet to encounter any of the issues I had with .11 that are listed in this thread. The issues may resurface, but six hours is much longer than I used to go without seeing a graphical glitch (especially the task switcher one).
Updated to .13 yeterday and still have graphic glitches:
1) Triangle - while pressing "Recent apps" button
youtu.be/2yQ7THiWO8g
only happens with maximum performance mode on and >7 apps in recent list
(and not sure but seem like it anly happens in landscape mode)
2) Keyboard glitch - while running Youtube "3D-wall"
youtu.be/piSJOUaDHsQ
Not only keyboard flickers but the bar at the top also
Having this issues since the first update to ICS. 3.2.2 -> 4.0.3, done full wipe - did not help
Check the videos I've made with .11 installed, and .13 did not fix 'em (have not done full wipe after updating to .13 yet).
sterpazook said:
Updated to .13 yeterday and still have graphic glitches:
1) Triangle - while pressing "Recent apps" button
youtu.be/2yQ7THiWO8g
only happens with maximum performance mode on and >7 apps in recent list
(and not sure but seem like it anly happens in landscape mode)
2) Keyboard glitch - while running Youtube "3D-wall"
youtu.be/piSJOUaDHsQ
Not only keyboard flickers but the bar at the top also
Having this issues since the first update to ICS. 3.2.2 -> 4.0.3, done full wipe - did not help
Check the videos I've made with .11 installed, and .13 did not fix 'em (have not done full wipe after updating to .13 yet).
Click to expand...
Click to collapse
that stinks man :\
glad to report here that my issues seem to be gone 24+ hours after the update
Sent from my Transformer Prime TF201 using xda premium
nhshah7 said:
that stinks man :\
glad to report here that my issues seem to be gone 24+ hours after the update
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Seems to be back on the newest update :-(
Sent from my Inspire 4G using xda premium
Here is what would be good
I have experienced the bobbing, and other than that just a super quick static thing, where a thin line runs through the screen,very quickly, seems to change position quickly, and then it's gone. Almost looks like a vertical version of the horizontal static you might occasionally see on a television.
As I say, it happens very infrequently, so I have had no reason to go looking for a solution. I'll tell you what I WOULD like to see, though. Wouldn't it be great if Asus started including (or posting shortly after) a changelog or fixlist for the many updates they have been getting out for the Prime.
I understand these are maintenance updates and that Asus is seeking solutions for spontaneous rebooting, wifi and bluetooth throughput issues and so on. That's great and it is particularly amazing to see Gary getting beta firmware for XDA members to test. It just doesn't get better than that (short of not having issues in the 1st place)
The reason I am calling for (well, asking) some type of changelog is, it would help those without particular issues make an informed decision whether or not to even APPLY a particular update.
I know that Asus is not likely to want to air dirty laundry, such as engineering observations such as why something broke in previous code, nor would they want to give away any proprietary info of Asus or Nvidia, but a basic description of whats in the package would be super useful. I.E. : "Second attempt (or attempt B) to fix screen banding is in this release.
Asus seems to be leading the charge in the industry in terms of "working closely with end users" albeit somewhat out of necessity. ANY company as big as Asus willing to allow beta testing amoung users is amazing, regardless of the fact that they needed to do SOMETHING to get a handle on these issues.
My final point is that while Asus does not want a piecemeal approach, with different FW versions floating about, there is definitely an inconsistent result to EVERY Firmware package that has been released. Does that hint that there are subtle hardware differences to you? It does to me. No matter how minute the differences are, and whether they are component revisions, manufacturing inconsistencies or whatnot, this is what it looks like to me.
Asus does not want this to be known. Illustrated by Gary's statement in the now widespread interview he did. He specifically said there have been NO hardware changes since release.
Why would he say that if it were not true? I wondered the same thing since another Asus Support Manager told me something quite different. I am NOT one for conspiracy theories, but there is a much simpler explanation. If the serial numbers are truly sequential, then a "C1 would indicate that it is from the second 100k numbered units. I have onlya wild guess that this is correct, so on that part, I am truly being speculative. BUT, whatever the number is, lets justsay that the BCOKAS Serials - The first ones, of which I had one (My replacement is a C1) are MANY. Whatever the number, do you think Asus would want it to be public knowledge that they changed or improved (or worsened, lets admit) some hardware on the newer serial numbers?
Picture the amount of people who would now be demanding the newer hardware. Not everyone, not even MOST customers, but enough that it would be extremely expensive to have this happen. Like I said, I am not a conspiracy guy, but this just seems to make sense. Anyone agree with that statement?
Just food for thought.
Wondering if the setting for Automatic screen brightness is bad for you all? What im talking about is that my screen brightness is not changing accordingly to light/dark environment, it's basically always on medium. Can my phone be broken or is this normal?
Also experience screen drop outs where it's stop responding to touch input, it sits like that for short period of time and will start responding again. It seems not like a frequent problem but happens now and again since I bought it last week.
Last but not least, im experiencing some forms....in lack of words, "processor" straining if I have all 20 Xbox games installed and a lot of apps and music. Seems that the less memory the more chopy everything become. Even with a lot removed from storage and having, like 7GB free its a bit choppy, but the problem will increase expanding to less increased memory. Just open Games and looking at the avatar you can see lagg in his movments. I feely like with a clean phone I never saw that.
Now worth noting is I am VERY picky when it comes to lagg/choppiness/Screen flickerings. This phone is brand new and I come from a Omnia 7. While surfing the Webb is a incredible experience, its so smooth, I feel that start menu scrolling, avatar movements etc is choppy and almost, as bad? as a first gen device. Game performance seems to be better on the Titan compared to my old Omnia 7. But on a lot of areas it seems my Omnia 7 is on par with the Titan. This is a new gen device, shouldn't I experience a lot of difference.
Now, anybody got some thoughts about this? Any feedback/help is appreciated.
Best regards
Me
The amount of used/free storage has very little to do with the performance of the phone. More than likely, its simply the phone needing to download and load data that is causing some of the stuttering you are seeing, which is the most common culprit of performance hiccups. The storage memory is not the same thing as the memory used to run the phone/apps/games. A common misconception.
Slow data connections/downloads in combination with the inability for the phone to load all your information instantly is probably the lag you are seeing (or even, the phone IS trying to load all your data at once). It is more apparent in 3rd party apps, but its the same as any device trying to load data.
If it really is to the point where its unbearable, it may very well be that your device is defective. I don't have any major issues with freezing/stuttering/lag on any of my Windows Phone devices. Its a bit more noticeable on my 1st gen devices, but its largely eliminated on my 2nd gen devices. A little bit of stuttering here and there is completely normal for any device though.
Thnx for the input. I can't tell what's the reason behind it, but my Omnua was the same. To many Tiles and the start screen will get choppy etc.
Nobody have any trouble with the screen brightness and phone freezing for a short period? Many small things I never noticed on my Omnia 7, and I thought that phone wasn't all there. If all small problems is here in scared for the survival of WP if phones get worse. If there to. Ompete with Apple plz give solid performance.... I feel disappointed :'(
I've a ton of live tiles and no start screen lag. Maybe your device is defective?
or maybe my standards are 2 high. It can't be a coincidence that my Omnia 7, Lumia 800 and now my Titan is doing the same thing...but that is a WP7 issue. Currently is automatic screen brightness my worst concerns, and if dark room or sunlight don't really change on your phones, then I know its a standard Titan issue, if not, I need to send it back for repairs. And maybe the screen freezing I have is connected to the sensor is broken. I have no clue so .....if you cover your phones top, or put a strong light on it, does your brightness change?
screen freezing should probably be more accurately be called screen drop out, like its disconnected some how. Haven't happend for 1-2 days now.
I remember my old HD2 was reported with broken screens as a flaw and people had to send in a lot of there devices before it was fixed. Kind of scared its typical bad HTC quality playing its thing?
Autobrightness - known bug
Screen stutter - tried SRS-off?
Start screen lag - ghosting
Screen drop - lock-unlock screen, known bug for some handsets.
It's all in the sticky of FAQs.
I can fill my screen with tons of tiles too and get absolutely no lag.
I think really the best way for any of us to tell you whether or not the type of lag you are experiencing is normal would be to take video. Use the phone as you normally would, take some video of you doing it, and clearly we should be able to see any weird lag issues.
But again, a little bit of lag, on any device, is totally normal. It may be that you are just too picky. I imagine that using Android would totally kill you since the lag there gets out of hand at times.
Problem is, while you may think its Windows Phone in general because it has happened to the last 3 of your devices, the rest of us here experience little to no lag with our devices, which would rule out that it is just a Windows Phone problem. It may be the way you set your phone up that it causing some kind of lag, totally possible, since everyone sets up their device in different ways. And more than likely, you have set your phone up a certain way every time you move to a new device, because that's just how you set it up.
Thanx for all the great input and maybe im just picky.
Great FAQ thread, sorry for not seeing it, but I would give you the tip to rename it to somthing more...boring? :-D. All I saw was FAQ and noob and then my interest was gone, sorry for that, usually see em and they always rock so thnx for a nice post. As a naming tip. FAQ: HTC TITAN: current Information/issues/solutions.
Maybe just me but in sorry i missed your FAQ. Keep upp the work and nice to know its basically HTC screwing up again, when will they learn. (Miss my Omnia 7)
also, feel free to delete this thread if you consider name change ...lol, just trying to be kind and frank.
Nakazul said:
Thanx for all the great input and maybe im just picky.
Great FAQ thread, sorry for not seeing it, but I would give you the tip to rename it to somthing more...boring? :-D. All I saw was FAQ and noob and then my interest was gone, sorry for that, usually see em and they always rock so thnx for a nice post. As a naming tip. FAQ: HTC TITAN: current Information/issues/solutions.
Maybe just me but in sorry i missed your FAQ. Keep upp the work and nice to know its basically HTC screwing up again, when will they learn. (Miss my Omnia 7)
also, feel free to delete this thread if you consider name change ...lol, just trying to be kind and frank.
Click to expand...
Click to collapse
No problem mate! I've changed it
I think HTC din't just mess up in general. It was the first batch (Oct/Nov purchases) that had the most issues and plenty with ATT. In the UK if you got something from first batch off CarPhone Warehouse - you would see those freezes and lags. However, I swapped mine just before December and no issues after that. The ghosting is common with ALL HTCs. Android, Windows - doesn't matter. It's their S-LCD/LCD screens.
hehe okay. Just bought mine of Expansys and they were waiting to get em in to stock so was hoping to skip first wave. Any ways to see which rendition I have? Hmm I will go to the FAQ after your reply so delite this thread in awhile then, its no good when there is a FAQ, especially as good as the one there is.
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Take it back and get another one. At a store they should swap it right there and then. It could be software related like every phone at launch has issues or a serious hardware problem
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
drupad2drupad said:
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
Click to expand...
Click to collapse
Yes so I could sync all my pics, video, etc.
I already have the device setup exactly how I want it, I'd hate to return it when there is no backup/restore option in Zune. Dang it.
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Tachi91 said:
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Click to expand...
Click to collapse
After turning on my phone out of the box, I went straight and did a hard reset. So I noticed everything after that. Marketplace not notifying of app updates and the touchscreen keyboard issue yes. I only tried buying that app after reinstalling all the other apps I had bought for my previous WP so I can't say about that issue.
I think I will just hang onto the handset until the Tango update is released and hope that resolves the issues.
UPDATE: Looks like marketplace is now notifying me of app updates correctly now and the app purchase I made has no gone through. I guess something was maybe going on with MS's side of things. I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
92GTA said:
UPDATE:I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
Click to expand...
Click to collapse
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
xs2k said:
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
Click to expand...
Click to collapse
Thank you, that worked! I wonder why some windows phone have this issue and some don't? Perhaps the quality & latency of the nand flash? I have noticed this phone is a little slower than my Arrive was.
I had the exact same keyboard / touch screen delay issue. Turning off the keybaord sound definitely seems to have fixed the issue. Thanks.
I had a Lumia 900 and trades it for the HTC Titan II because of the camera issues with the Lumia. The HTC is better in my opinion but the tap delay issue was a real pain and I did not experience it with the Lumia.
I'll give it a shot, too as I have the delay. I also swapped out my Lumia for a Titan 2 and very much prefer it.
I have exactly same issue on my titan II.
I used focus before titan II. But focus hadn't this issue.
I think it can be fixed but now I feel inconvenience a lot.
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
jazeelkk said:
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
Click to expand...
Click to collapse
Do you have the stock ROM for the Titan II?
Anybody please help with htc stoke rom for titan 2, thanks
Stock ROM is much appreciated ! Anyone with some information ?
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
mbucks911 said:
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
Click to expand...
Click to collapse
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
drupad2drupad said:
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
Click to expand...
Click to collapse
no one else has this? because the phone is brand new and did this out of the box
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
NIKOKAPS said:
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
Click to expand...
Click to collapse
I found that if you turn off key press sounds and disable the sound enhance, the phone works much much better.
Hello everyone, I just got this tablet today and I'm having an issue with it. I was trying to play a music game and I noticed that when I touched both extremes of the screen the multitouch would release my fingers for some reason. I've recorded a video of it using a multitouch application just to make sure I wasn't going crazy, here it is:
Link to the Youtube video
Do you think it's defective? If anyone has this M5 10 tablet could you test it for me and see if you also have the same multitouch issue? Since I just got it today, should I return it? Or is it something that can be fixed?
Thank you.
Received mine today from Boulanger in France, i used the same software as you to test it. Everything is working fine, even with 3 or 4 fingers, using the same kind of routine you used. So i suppose that your tablet is faulty. Sorry mate.
RubyRP62 said:
Received mine today from Boulanger in France, i used the same software as you to test it. Everything is working fine, even with 3 or 4 fingers, using the same kind of routine you used. So i suppose that your tablet is faulty. Sorry mate.
Click to expand...
Click to collapse
This stuff happens Thanks for testing it out! This one is going back
I have the same problem bro! You can find my post here: https://forum.xda-developers.com/showthread.php?t=3777471
I have already open a ticket on the support
Sent from my [device_name] using XDA-Developers Legacy app
I have the same issues als well. You can see it very well with the App "Multi touch test" from Spencer Studios.
Has someone more info on this issue as the tablet is useless for me with those touch problems and I will send it back if there is no fix available in the near future.
andrgin said:
I have the same issues als well. You can see it very well with the App "Multi touch test" from Spencer Studios.
Has someone more info on this issue as the tablet is useless for me with those touch problems and I will send it back if there is no fix available in the near future.
Click to expand...
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Hi Andrgin, which is your problem? In my case I have the problem only if I touch the screen with two fingers. In this case seems that the tablet, after 2 sec, can't recognize anymore the touch. I'm waiting the response of the support for the ticket that I opened, hopping that they can tell me that is only a software problem and not an hardware issue, let's see...Anyway I have your idea too, I bought this tablet to play music game and is really useless with this problem.
When I touch the screen with 2 fingers at the same time and do not move them for about 1 second the tablets looses the touch of both fingers. It does not happen if I dont put both fingers down at the same time (more than about 500ms), move the fingers around while they touch the screen. Also it does not happen with 3 or more fingers.
To me it seems like the system treats the as a gesture.
I made a video about it:
youtu.be/PXXakOw_1Hk
I also thinks that the system treats this as some kind of a weird gesture. I don't think it is related to the hardware. I'll ask the Huawei support soonish because it really is annoying with cytus 2 for example or even pdfs when you want to pan soon and have 2 fingers on it and then your touch input gets removed.
This is with the 10 pro
Could it be, I hope that you are right but is really strange that only some devices have this problem, if it is a software problem, all the devices with this software need to have the issue.
I think all have this problem. So far everybody that said he does not have this bug had tested it the wrong way. You have to place both fingers at the same time and do not move them. If you move them while touching the screen it still works.
And no I dont think it is hardware related.
I also experienced this (talked about it in another thread), but it must be more complicated than that.
It's not something that systematically happens whenever i put two fingers down a the same time. It works just fine most of the time, but occasionally notes will drop, always in the same spots, in the same songs. "Pointer location" shows the touch is still being registered, if that's anything to be trusted.
I'll take the occasion to ask again since there seem to be other people who play music games in this thread: beside the touchscreen issues, has anyone noticed a slight delay on the audio feedback? I'm talking about a 100-150 ms delay from the moment i touch the screen to the moment the corresponding sound effect plays. The touch itself is registered correctly, but the audio lags behind for some reason.
Either way, i sent back the 10.8", gonna have the 8.4" here by tomorrow i hope, will update on how this one behaves.
It does not matter where you place your fingers only that it happens at the same time (less than about 500ms) and you dont move them for about 1 second.
About audio I dont know. Most time I had sound off.
It may be a general Android Oreo bug, although the article speaks about Android 8.1, not 8.0:
https://www.xda-developers.com/android-8-1-oreo-multi-touch-bug-fixed-june-update/
Maybe Huawei used parts of Android 8.1 for the M5.
A fix from Google is planned for the June security update.
Just tested the 8.4", after installing the new update. Interestingly enough, it didn't seem to drop any inputs.
The sound delay, however, is exactly the same, and it baffles me no one else seems to notice it.
On top of that, i think i got a defective unit, as the charging speed starts off at 3300-3400 mAh, then drops to 500-600, never to rise again. So much for quickcharge.
Battery also seems to run considerably hotter for no apparent reason: 37 degrees Celsius while charging at that pitiful speed, no other apps running.
For reference, the 10.8" never exceeded 32 degrees, and that's while charging at max speed, with apps running at the same time.
Overall, this tablet has been nothing but a huge disappointment, i'll just refund it and wait for something else to come out at this point.
Edit: it charges normally when the screen is turned off. When the screen is on, the charger seems to provide enough current to offset whatever i'm consuming, plus those 500-600 extra mAh, so no matter what i'm doing that speed doesn't change. The 10.8" was charging normally, full speed minus whatever power i was drawing, so i'm still pretty sure something's not right.
@chris_g I really hope it could be the problem but wait two more months it's really frustrating! For now I haven't received yet one answer from the support...
Not really good news from Italian support, them tell me that no reports was received about our problem, so them suggested me to try to reset the device to the default to see if is a software problem. Did you guys found something else? I'm really thinking to request the replace of the device.
Just to be sure, could someone give me the mail of the international/English support? I want to try to write a mail also to them.
Cheers
I got the M5 Pro from amazon.it and the warranty check showed that I get warranty in most European countries. I opened a ticked with the Austrian support providing all the info they needed. They said they dont know of the problem so far and will forward it. This was over 1 week ago and I did not receive any response yet.
Replacing the tablet will not solve anything because every M5 (at least the 10" versions) have this bug.
And no it is not an Oreo bug because my Mate 10 (also EMUI 8.0) works fine. I guess it is some code Huawei added to support the pen.
Firmware Finder already shows a EMUI 8.1, but it is not approved for installation yet. I guess we will get Oreo 8.1 in a few weeks/months and this bug will hopefully be fixed in the new version.
andrgin said:
Firmware Finder already shows a EMUI 8.1, but it is not approved for installation yet. I guess we will get Oreo 8.1 in a few weeks/months and this bug will hopefully be fixed in the new version.
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Don't be so optimistic on that one, as Google themselves introduced an all new multi-touch bug in the 8.1 base. Thus one bug will maybe just be replaced by another one, as Google already stated that they'll have the bug fixed in the June update soonest. Let's hope Huawei uses the patched June base to upgrade our tablet to 8.1.
Sent from my HTC U11 using XDA Labs
Huawei already ships Android 8.1 with the P20 so I guess we are getting the same code. I never heard about multi touch problems there so I guess Huawei has already replaced that faulty Google code. With all the people complaining about late Android updates for existing devices, but there is a reason most vendors wait until they release a new Android version for the masses. Google phones are simply beta test devices.
I have the 8.4" wifi model. It suffers the multi-touch problem but not the sound delay problem. I tried the drum pad app, sounds play instantly as soon as I touch them.