Remote Tracker opens Outlook instead of sending email silently - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Newbie here having trouble with Remote Tracker 0.4.2-0 on my TMOUS HD2 and haven't found an answer yet. When I send email commands to RT, such as rt2#egp, my phone just sits there in standby and when I unlock it Outlook is open with the email message ready to send. Anyone have an idea why and what I need to do? When I go to Outlook Contacts>Menu>Options I get an error report, "A problem has occurred with poutlook.exe," then comes up with List view settings, that's it, I don't know if there is supposed to be more and not sure if this has anything to do with the message not being sent. Everything is stock except for a few added apps and I just did a hard reset before reinstalling my apps after some experimentation. I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
I also noticed that the CELLID shows me to be in New Jersey when I'm actually in Texas, this doesn't seem to be of much use at all but I haven't tried changing CELLID settings from default.
Any insight would be greatly appreciated.

Pop45398 said:
I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
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ummm,,, if you have no email set up, how do you expect it to send you an email?

samsamuel said:
ummm,,, if you have no email set up, how do you expect it to send you an email?
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I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?

Pop45398 said:
I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
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no, you need an actual account set up that the phone can use to connect to an outgoing email server with. Just feeding it the email address you want to use is no good, as it has no m,eans to send to that address. Its a bit like giving a man with no telephone your phone number ad asking him to call you.
Choosing the activesync account wouldnt help either, as it would only send when the phone was copnnected and synced to outlook on a pc. (activesync isnt a real account, just an extension of teh outlook account on eth pc)

Related

non-pop Gmail auto-setup with wm6.1

Has anyone figured a way around this yet?
I'm trying to setup my accounts with gmail via IMAP, but when setting up a new account (not through outlook), and I punch in the gmail address, it auto-detects settings for pop and won't let me change it.
And before anyone says anything, the checkbox to "don't auto get settings" doesn't exist in the WMv6.1.
The only way I have of setting it up currently, is to give it an email of [email protected], then going in and setting it up manually, but this prevents me from sending email out, only receiving it.
Currently using DCD v3.0.4 if that makes a difference.
Anyone found a way around this or how to set it up yet?
Thanks!
just set it up ac [email protected][COLOR="Red"]gg[/COLOR]mail.com and then change later to "gmail"
Zxurian said:
but this prevents me from sending email out, only receiving it.
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Click to collapse
make sure you select outgoing server requires authentication (or something like that) and SSL for both incoming and outgoing
what is advantage of IMAP over pop mail?
AstronusX said:
what is advantage of IMAP over pop mail?
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In short IMAP uses a client/server model. Where all your email is kept on the server and cached on whatever IMAP client you're using. When you delete something on the client, it's deleted on the server too on next resynch. IMAP also supports organized e-mail sub folders (for organizing).
With POP mail, once you download an email(s), then those emails are unavailable to you from other clients you may want to connect with (such as a desktop email client or a different computer), since with POP the email is usually removed from the server on download (unless you have a POP setting to keep e-mail around x amount of days). But POP will have no idea of emails you may have moved/deleted on another client since with POP all that information is stored locally on the client, not on the server as it is with IMAP.
Also, some IMAP servers support something called IMAP idle, which is like a poor mans push mail.
NotLutzik said:
just set it up ac [email protected][COLOR="Red"]gg[/COLOR]mail.com and then change later to "gmail"
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Thank you. thought I tried this before but maybe they changed the "edit" screen.

Could use help from someone only using exchange for email mail on home screen wrong

Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
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You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
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Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
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Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.

problem with emails loading (MSN)

My emails from my msn account sync fine when I first add the account to the touchpad email client. After I close the program and go back to it though it stops syncing new emails. The refresh icon constantly is revolving as well. I tried setting up the account through the auto setup and also through the microsoft exchange and the same thing happens either way. New msn emails show up on my iphone and then I wait and check the touchpad. They never show up. Any ideas?
I googled the problem and found one instance of someone having the same problem as me. Follow the link http://forums.precentral.net/hp-touchpad/295126-proper-hotmail-settings-touchpad-help.html
No one there seemed to be able to answer the question. Anyone here have any ideas?
My MSN mail syncs just fine along with my Yahoo Mail. WebOS set up a POP folder in my MSN account the first time it linked. Not sure why some are having issues. I just thought I would let you know that, at least for some of us, the MSN mail works fine.
rockethead26 said:
My MSN mail syncs just fine along with my Yahoo Mail. WebOS set up a POP folder in my MSN account the first time it linked. Not sure why some are having issues. I just thought I would let you know that, at least for some of us, the MSN mail works fine.
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Is your account an @msn.com or @hotmail.com. Mine is @msn.com. Not sure if it makes a difference or not.
jetguy35 said:
Is your account an @msn.com or @hotmail.com. Mine is @msn.com. Not sure if it makes a difference or not.
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Mine is a MSN account.
problem solved
If anyone else is having this problem, it is solved. A user from the HP forums gave me the correct settings on how to set it up. For the server name, make sure you leave the https:// before the m.hotmail.com. These settings worked perfectly and I have not had a problem receiving MSN emails since.
"Is this a hotmail.com or live.com account? If so you need to set the account up as an exchange account with theses settings:
*
Account Type: Exchange
Server Name: m.hotmail.com
User Name: your entire email address
Password: your password
*
Under accounts you need to choose the items you want to sync: Mail, Calendar, Contacts, GAL (address lookup). I would delete out the account and re-create it fresh."
jetguy35 said:
If anyone else is having this problem, it is solved. A user from the HP forums gave me the correct settings on how to set it up. For the server name, make sure you leave the https:// before the m.hotmail.com. These settings worked perfectly and I have not had a problem receiving MSN emails since.
"Is this a hotmail.com or live.com account? If so you need to set the account up as an exchange account with theses settings:
*
Account Type: Exchange
Server Name: m.hotmail.com
User Name: your entire email address
Password: your password
*
Under accounts you need to choose the items you want to sync: Mail, Calendar, Contacts, GAL (address lookup). I would delete out the account and re-create it fresh."
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Click to collapse
I read that if you set it up as an exchange account your emails will be shown only in text and not in html (with images, etc.), which sucks.
slingster said:
I read that if you set it up as an exchange account your emails will be shown only in text and not in html (with images, etc.), which sucks.
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Yeah that is the one downfall but if you read the initial post I couldn't receive any emails at all. So I guess this is the next best solution until something else surfaces. Let me know if you find a better way to get msn to receive emails on the touchpad.

Gmail via Exchange Activesync Help

I'd like to use my gmail account connected via exchange activesync. I set that up with various email apps and it works nicely.
The only problem is that I don't use my gmail address as my known email address. I have an alias that points to gmail. When I email people, I want that alias to show as the email and reply to addresses.
When I have everything set up via IMAP/SMTP, I'm able to do that with K9.
Unfortunately, when connected via the Activesync way and I send mail, it always shows my gmail address to the recipient.
Is there any way/app that would allow me to do what I want?
I do have my alias set up as a send mail as option in the gmail web interface.
lexluthor said:
I'd like to use my gmail account connected via exchange activesync. I set that up with various email apps and it works nicely.
The only problem is that I don't use my gmail address as my known email address. I have an alias that points to gmail. When I email people, I want that alias to show as the email and reply to addresses.
When I have everything set up via IMAP/SMTP, I'm able to do that with K9.
Unfortunately, when connected via the Activesync way and I send mail, it always shows my gmail address to the recipient.
Is there any way/app that would allow me to do what I want?
I do have my alias set up as a send mail as option in the gmail web interface.
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Click to collapse
Bump. I've tried a bunch of different apps. Looks to me that when you use activesync, Google hardcodes your Gmail address as the From address.
If anyone finds anything different, please share.
Back to Gmail's broken implementation of imap. Maybe one day they'll start to push read flags.

[Q] IMAP Email Gone?

Greets all,
Was wondering if anyone might have this issue. I setup my phone to grab my emails, I set it up as an IMAP so that this way I could get the emails but keep it on the server, so this way I can download it on my computer into outlook later on. Up until the One max, I never had an issue and always set it up the same way, I recently just noticed that after I read a email and if I delete it from the phone it seems to delete it off the server as well. I tested this out by sending myself an email and then deleting it, then going into outlook to receive the email but it wasnt there. If I got into the server its in the deleted folder and not in the inbox as it should be.
Anyone else notice this?
Well I just tried something else, I just set it up as a POP account, and it works as IMAP, Hmmm I wonder if they messed up and named them wrong, where Imap is suppose to be pop and pop is suppose to be IMAP.
Still curious to see others responses.
When i click Add account, it shows Other(POP/IMAP)
Screen shot attached for your reference, what do you get?
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
AngelDeath said:
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
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Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
If you're trying to decide between using POP and IMAP, we encourage you to use IMAP.
Unlike POP, IMAP offers two-way communication between your web Gmail and your email client. This means when you log in to Gmail using a web browser, actions you perform on email clients and mobile devices (ex: putting mail in a 'work' folder) will instantly and automatically appear in Gmail (ex: it will already have a 'work' label on that email the next time you sign in).
IMAP also provides a better method to access your mail from multiple devices. If you check your email at work, on your mobile phone, and again at home, IMAP ensures that new mail is accessible from any device at any given time.
Finally, IMAP offers a more stable experience overall. Whereas POP is prone to losing messages or downloading the same messages multiple times, IMAP avoids this through two-way syncing capabilities between your mail clients and your web Gmail.
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pradeepvizz said:
Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
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Okay you missed the whole point here. When I chose IMAP with my email on my phone, and then delete it from the inbox (select and hit trash can) its suppose to delete from the phone inbox, but should show up as new in my outlook 2010 on my pc as new. It doesnt show up at all. If I go to a web browser and login into my email, its in my trash folder and not in my inbox as it should be.
Now if I change the setting on the phone FROM IMAP to POP, THEN is works correctly as IMAP.
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
marctronixx said:
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
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me too... yes that's how IMAP works, i am guessing OP has some little confusion on it..
I do understand this, but coming from a samsung galaxy note, this wasnt the case. On computers it did work this way, but every phone I've had and including the Note did not work this way, this is the first time its functioning this way, which I thought was odd.

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