Related
I got a full licensed Age of Empire GOld Edition to exchange with any licensed softwar.e.. Email me [email protected] fot etc...
Maybe you should talk to the 'mac' guy of the next thread. He has some interesting sofware to trade :twisted:
http://www.xda-developers.com/forum/viewtopic.php?p=1971&highlight=#1971
I believe there are other fora for getting 'your question answered'
Robert
from your comment climber... you should look at all the palm software on the market most are free. If Linux comes in xda form, i think u should said goodbye to your little software company.
After much consideration.
i'm giving away my pocket pc software Age of Empire Gold Edition freely who ever ones it . Email me at [email protected]
I'm going to purchase more software in a cfew days time. The List will be put on here. whoever wants it can email me.
Thanks for the advice!!!
fluffcat1,
I told you I would run into you again...
Anyone looking to buy parts for your phone DONT deal with Richard...
([email protected])
We conducted a paypal transaction on May 2... and after 1.5 months and some nasty emails I am out of 25GBP... and still have NOT received my camera and back case as promised in the transaction....
I submitted a complaint on Paypal... He emailed me saying that he was upset with me and that if I closed the case he would ship the items... so I did and he did NOt ship anything...
Very clever on his part... since now I can not go back to Paypal and open the claim again...
Note to anyone buying using paypal... If you have a complaint open... DO NOT close it until you are completely satisfied... with the outcome...
Once you close a case you can not open it...
Any Way... just wanted to warn everyone... looking to buy parts for their phones... Richard([email protected]) is a CROOK.
Concep86
And dangerous too :?: :twisted: :evil:
I've replied to all your messages so far and the package was sent insured so as per my last email I can send the proof of postage on to you as according to the royalmail it was succesfully handed to USPS. You are the one who takes weeks and in one case over a month to reply to emails....
The only nasty email I received was your filing the paypal complaint within 7 days of payment as I didn't reply to your email within the 2 days you requested. As it put the funds on hold of course I'd want them releasing before postage! And I don't post international items every day, I wait until I have a few to send as it's a special trip to the P.O to send them rather than going in my normal post collection, as well as filling out customs paperwork and insurance.
My ebay feedback of 1700+ should speak for itself. I'm really going to try and rip someone off over £25 with a turnover of £6k p/m.....
http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback&userid=fluffcat1&ssPageName=STRK:ME:UFS
THINGS DO GO MISSING. In the UK I loose approx 3% of items sent but always manage to claim back from the royalmail as they are INSURED like all my items are. Sometimes it takes 3 or 4 weeks, sometimes longer, but the do pay up. Minus postage costs though :-(
I post approx 50 items per week! I loose about 2! That sort of thing happens, and I'm actually better statistically for postage losses than the UK as a whole.
Now, if you want to do this in public, fine, I'll post the ref here and you can contact USPS on your own, or you can apologize and I'll look into claiming from this end and send you another set.
Lots of people here have bought from me and received their goods fine. Be careful how you slander me in a public forum where posting IP addresses are logged for all users...
Richard
ok... then this is a big misunderstanding....
I still have NOT recevied my items... nor an email from you as to what is happening...
I do not know you other than through our correspondence which has been very one sided...
So what am i to think...
history...on emails...
3/24 inquired into camera and back case...
4/28 apologized for not following up on purchase... as I stated I was called away... shortly after the initial inquiry.
4/28 made payment in error... 25 Us vs 25 GBP... waited for initial payment to be credited back to my account... which you denied payment on... thnak you
5/7 made correct payment via paypal... asked for email confirmation of date shipped with payment.
5/13 had not received a response on my email... so I emailed asking for an update.
5/16 received nasty email in ref to me taking weeks to respond... and expecting you to respond immediatley. asking to cancel complaint
5/17 responding to your email... I cancelled the paypal complaint... and asked politely for an update....
5/31 still had not received an update... so I emaile dasking for an update
6/2 still nothing.. so again i asked politellty for an update...
6/15 posted on this forum
I have not received anything.... Please provide me an update... at
concep86 @ yahoo .com
:lol: :lol: :lol: :shock:
Interesting
You forgot the email complaint you made to paypal just 6 days after sending the correct payment, my response via paypal to that offering a refund, and the several emails I subsequently sent that you replied to - I have emailed many times to [email protected] and have the server logs from exchange 2003 to prove it.
From you own logs you have given it just over 3 weeks to arrive to the US. Surface post ain't that quick you know and you were too cheap to pay for a courier service so what do you expect?
Check your spam filter etc.
Edit - you forgot to mention the reason for my 'long response' ( 9 days!) after payment was you had paid to my *old* email address from when you had first contacted me rather than my current address that I was replying from at the time and the one you so kindly plastered all over this group for the spam bots to find. Thanks. 2 can play at that game. Looks like you're gonna be on your own claiming from USPS.
Richard
We could go back and forth... on this...
I did not forget to include the complaint as i was detailing just the emails that went back and forth between us.
I did mention the complaint in the emails...
However, I did apologize to you for submitting a complaint on the 15th and did not reveive a response...
I am the one putting up the cash for my litlle item... and 25GBP although a small amount is still hard earned.
and i have beenn burned on ebay before.... so sorry if i require a little hand holding...
Where do we go from here... sounds like we just had some bad communication issues to resolve.. we are both honest hard working gents...
lets get past this please... I am willing to make a public apology on this forum... once I receive my items...
as i have stated previously in my emails... i am truly sorry for the misunderstanding....
Thanks...
PS removed emails from previous posts...
concep86
concep86 said:
fluffcat1,
I told you I would run into you again...
Anyone looking to buy parts for your phone DONT deal with Richard...
(email removed)
We conducted a paypal transaction on May 2... and after 1.5 months and some nasty emails I am out of 25GBP... and still have NOT received my camera and back case as promised in the transaction....
I submitted a complaint on Paypal... He emailed me saying that he was upset with me and that if I closed the case he would ship the items... so I did and he did NOt ship anything...
Very clever on his part... since now I can not go back to Paypal and open the claim again...
Note to anyone buying using paypal... If you have a complaint open... DO NOT close it until you are completely satisfied... with the outcome...
Once you close a case you can not open it...
Any Way... just wanted to warn everyone... looking to buy parts for their phones... Richard(email removed) is a CROOK.
Concep86
Click to expand...
Click to collapse
I have ordered items from fluffcat1 without problems. He kept in touch with me and gave me pointers on installing a camera on my SX 66.
Would definately buy from again.
I've ordered from Fluffcat as well. Always very good service, fast and extremely helpful. Just look at his EBay feedback! Surely this could have been sorted out in private.
I'll also go with supporting Fluffycat
Fast and good service for a replacement keypad circuit board for my typhoon and even gave me some money back for the damaged part, sent by paypal only days after I sent it back to him
I'll also go with supporting Fluffycat
Fast and good service for a replacement keypad circuit board for my typhoon and even gave me some money back for the damaged part, sent by paypal only days after I sent it back to him
well it definitely appears that this was just a case of bad communication that went the worse possible way...
i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.
as for settling this in private ...
What do you think the 7 emails were an attempt to do...
concep86
concep86 said:
well it definitely appears that this was just a case of bad communication that went the worse possible way...
i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.
as for settling this in private ...
What do you think the 7 emails were an attempt to do...
concep86
Click to expand...
Click to collapse
In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.
I have not been proven a liar...
fluffcat1 can say what he likes... but I have not received my items nor have I ever received an email telling me that the item was shipped...
what do you think the 7 emails were an attempt to do... do you think I was simply stalking... **** I just wanted to know if he had shipped the items...
So for the moment, all my bases are covered....
nswafford said:
concep86 said:
well it definitely appears that this was just a case of bad communication that went the worse possible way...
i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.
as for settling this in private ...
What do you think the 7 emails were an attempt to do...
concep86
Click to expand...
Click to collapse
In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.
Click to expand...
Click to collapse
nswafford said:
concep86 said:
well it definitely appears that this was just a case of bad communication that went the worse possible way...
i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.
as for settling this in private ...
What do you think the 7 emails were an attempt to do...
concep86
Click to expand...
Click to collapse
In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.
Click to expand...
Click to collapse
I agree.
It may be an idea to edit your first post to have a less litigious subject. Something along the lines of "Delivery from fluffcat delayed, has anyone else had similar problems?".
And why have you put his email back into your posts. That really does seem childish to me.
concep86 said:
I have not been proven a liar...
fluffcat1 can say what he likes... but I have not received my items nor have I ever received an email telling me that the item was shipped...
what do you think the 7 emails were an attempt to do... do you think I was simply stalking... **** I just wanted to know if he had shipped the items...
So for the moment, all my bases are covered....
Click to expand...
Click to collapse
No, they are not. Lets see what you didn't do....
1: You didn't try using an alternative email address to email me incase either you or I was experienceing server issues. The free providors ( esp. yahoo and hotmail) randomly take to blocking domains if they are recently registered and / or not in their latest DNS list. The domain of the email you so kindly re-plastered over this thread was recently registered. This is one of the reasons I have moved away from a 'free' providor.
2: You didn't try contacting me via my previous email address where we were able to communicate albeit with long gaps for your replies.
3: You didn't try pm'ing me via this site.
4: You didn't try re-contacting me via ebay as first contact had been originally made.
Now, I don't know there is an issue unless I get told - I don't sit at a computer typing in tracking numbers all day checking if stuff has been delivered. All items are sent insured as I previously stated.
You don't want this sorting out it seems - you are just out to stir....with a different attitude on your part I would have been glad to handle the claim and send out a replacement camera module ( I have no free rear covers left :-( as I do when domestic items get lost / mislaid as the wait can be annoying for the claim to be processed.
I have not yet had to claim via the international process but domestic claims take upto 4 weeks ( and they pay the claim as stamps :roll: ) - so I think you need to contact USPS and find out their procedure as I am unwilling to help any further after your comments in this thread and petty re-insertion of my email into it for the spammers to harvest. (As I have admin status over my new domain I'll just set up another mailbox if it gets too much - thanks.)
Your ref is RI763769010GB. Good luck!
Richard
p.s thanks everyone else for the cheer squad! It's usually only the bad experiences people shout about. I appreciate it.
both of you are Guilty of the same thing
Cant we all get along ? Both of you made mistakes and have shown in this forum you are less than civized men. You are but children acting as they do. Both of you should forget the past and try to come to a compromise. As humans we all make mistakes and act on emotions and dont realize that airing your dirty laundry in public without looking at the big picture you show a side of yourselves that you should be embarrassed of. Now that you both should feel ashamed of yourselves(if you dont you should), lets come together and fix the problem. Be the men your parents raised you to be!!!
Re: both of you are Guilty of the same thing
kinmont said:
airing your dirty laundry in public without looking at the big picture you show a side of yourselves that you should be embarrassed of. Now that you both should feel ashamed of yourselves(if you dont you should)
Click to expand...
Click to collapse
Well thanks for lumping me in here but I didn't start it posting here in this thread...just defending myself against points incorrectly made that I was a crook which I am not. Someone calls you a crook in a public forum would you turn the other cheek and be the 'bigger man'? I think not. You would defend yourself, as I have done.
Richard
Hi fluffcat1
I am also an eBay seller and read this thread with interest. I can sympathize with your situation especially when getting a Paypal chargeback in such a short time. However, there are some flaws in your argument.
You are a UK registered seller. As such you are responsible for the delivery of the item. It isn't good enough to say "you pissed me off, sort it out yourself" or "it is with USPS, ask them" (not exactly what you said, I know). The purchasers contract with you was for delivery of the item to him, not to USPS. In the UK you would wind up in small claims and rightly so. You are coming across as being quite unprofessional and taking advantage of the fact the purchaser is US based. You also quote some interesting statistics. I do not believe your claim that loosing 2 in 50 is better than the UK national average. The actual statistics are 0.07% - see the following news item http://news.bbc.co.uk/1/hi/uk/3681547.stm for my references.
As I already stated I am an EBay seller too. However, a loss rate of 2 in 50 would be real trouble for us. We ship on average 120 items a day and that would mean we would lose about 5 a day. We don’t lose that many a month!
As for "with a different attitude on your part I would have been glad to handle the claim and send out a replacement camera module", that shouldn't be your choice, and in the UK it wouldn't be. You are responsible for that item and you have a duty to your customer to resolve it satisfactorily.
"Surface post ain't that quick you know and you were too cheap to pay for a courier service", eh, what about Airmail. You quote international signed for on your auctions but you don't mention that only covers surface mail. The difference between the two is small, for example a 1kg Airmail to the US is £10.00 while surface is £8.30. Did you explain it would take up to 6 weeks for delivery?
“I have not yet had to claim via the international process but domestic claims take upto 4 weeks ( and they pay the claim as stamps )”. I must imagine the cheques them send me when I claim for loss! They have never sent me stamps.
I am curious how you know the item is with USPS as tracking number RI763769010GB is giving no details at all. I was under the impression an International Signed for number would give the date it was collected from you and where it is with regard to processing. See these numbers for an example – RI537451069GB and RI537451072GB.
David.
Please direct your demand to have the Dell Streak 5 upgraded with all other phones here www.ideastorm.com/apex/ideaList.
I let them have it and so should you!
Read my post www.ideastorm.com/ideaView?id=087700000008YDdAAM
I read your post on Ideastorm, and I have some comments.
1. My standard comment in these things is that in any complaint letter you explain what the problem is and what you want the resolution to be. Your complaint is that Dell isn't going to update the Streak to Gingerbread and the resolution is that Dell should update the Streak. I applaud you on that, because what you did is exactly what the last person who posted on this forum regarding Dell's decisions didn't do. That person ranted, rather than explaining what the problem was and what he wanted Dell to do about it.
With that said, do realize that Dell has in fact supported this device for a year and a half, and does in fact continue to support it. Now, whether you or I are satisfied with the level of support is a different issue altogether.
2. You mention Dell no longer supporting the Streak a month prior to its release. Did you just recently purchase your Streak? Reason being that Dell has had the Streak in its inventory for a year and a half, as I have already mentioned. In that time frame they have upgraded the OS from 1.6 to 2.2, then provided 2.2.2 after that. I have had my Streak since early April of this year, and there was a ROM upgrade available for me (347 to 351) at the end of April.
3. Your argument would have been strengthened had you left out the threat at the end. Dell simply isn't going to care whether you buy another Dell product or not. They already have your money for the Streak, and they already have the money for the other Dell you mention in your post. The future money you may spend is not even a blip on the radar.
4. Your argument would have been further strengthened had you gotten your facts on the AT&T Gingerbread upgrade correct. As written the AT&T factoid in your letter implies that every AT&T Android phone is going to get a Gingerbread upgrade, and that simply is not true. All AT&T phones released in 2011 are going to receive Gingerbread. The one exception to that is the Samsung Captivate, which was AT&T's top end phone in 2010. The HTC Aria and Motorola Backflip are not going to get the upgrade, because both have been discontinued.
5. Your alternative to the upgrade, releasing the drivers, is something I'm sure everyone wants to happen. However Dell has already said they will not release those drivers. On the one hand, it would be nice to have those drivers, but on the other hand, I understand why they don't want to do it. Asking for the drivers would be like asking HTC for the code to the Sense UI. It's just not gonna happen.
6. This is a minor nitpick, but your letter would have been more readable had it been broken into at least two if not three paragraphs.
Despite the nitpicking on my part, your letter was good, because it covered your issue, and how you wanted Dell to respond to it. We shall see whether they address your concern or not.
Well I guess it hit a chord with someone because my email and twitter account has been getting much attention.
The I also sent the same information to Michael Dell via Google+ so if everyone goes and puts their 2¢ in we can get something going.
Thanks for your input, if you are happy with 2.2 good. I expect my purchase to go farther. Speak Up!
Sent from my Dell Streak
Hi,
I was wondering if anyway had been able to contact Samsung support for any questions, etc.?
The email contact form doesn't seem to have a way to snlect/enter YP-G70 or YP-GB1.
I've tried chat, but been on hold for awhile.
The phone # got a vmail.
Thanks,
Jim
Hi,
Oh, they just picked up the chat. Will post back how they do .
Jim
Just got done with the chat. They were friendly enough, but not much help.
I had asked about the camera zoom, and they said it doesn't support that and didn't give any indication that it would be supported in the future.
I also mentioned that their email contact form didn't allow for entering either the SGP4 or SGP5 model #s, and they said it's because the products were "recent" (to which I pointed out that the YP-G70 and YP-GB1 had been available since March, in Korea and other countries).
Hopefully, they'll get up-to-speed soon, and really, hopefully, fix that zoom thing.
Later,
Jijm
In 2012 Motorola announced she would upgrade our devices, Atrix and Photon, to Ice Cream Sandwich in Q3. As you all know, they have changed their stance, leaving us with an outdated version of Android to play with. Our devices can easily run even the last version of Android, Jelly Bean, so why the update was canceled for us?
With the Update My Moto! campaign, we are asking for a leak of what was been done before they canceled the update or a compatible Tegra 2 kernel for Ice Cream Sandwich and Jelly Bean. With these files, XDA developers can fix the problems themselves, while Motorola can make up for this mistake they made.
You can help us to achieve that. Share this campaign in your blog, social network, show it to your friends or file a BBB complaint. Let's grab Motorola's attention!
ACCESS THE WEBSITE
Share the campaign
Helping the campaign is pretty easy. If you spread the campaign, you are helping already!
Share on Twitter
Share on Facebook
Share on Google Plus
Share on Digg
Share on Reddit
Share on Pinterest
If you have a personal blog, you can also write about the campaign and ask your readers to help to share it. Even if they don't have an Atrix or a Photon, they might share and help us with the campaign
Sharing with images
You can save the images bellow and share on Facebook, Google Plus and other social networks or blogs, just don't forget to share the campaign's link too!
http://i50.tinypic.com/2it38zt.jpg
http://i162.photobucket.com/albums/t249/rhada-mg/UpdateMyMoto-Trial-2.png
http://ubuntucdn.ubuntubrsc.com/wp-content/uploads/2012/10/updatemymoto.jpg
I will add more when we got them. If you want to add one here, just leave a message with the link for the image
Use our signature!
You can also use the Update My Moto signature, to help us spread the word on XDA Developers and other forums! You just have to copy and paste the code bellow:
[URL ="http://www.updatemymoto.com/"][ CENTER][ IMG]http://ubuntucdn.ubuntubrsc.com/wp-content/uploads/2012/10/updatemymoto.jpg[ /IMG][ /CENTER][ /URL]
Just take the spaces out. It looks nice, don't worry
In the wild
What blogs and websites wrote about this campaign so far?
Ubuntu-BR-SC: Insatisfeitos com a Motorola, usuários criam a campanha "Update My Moto";
Diário do Android: Motorola confirma o que já se sabia: o Atrix não receberá o Android 4.0 oficialmente;
Android Authority: Google, Motorola urged to leak Ice Cream Sandwich / Jelly Bean internal ROMs for Atrix 4G, Photon;
BR-Linux: usuários iniciam campanha para que Motorola mantenha compromisso de atualização do Android;
Talk Android: Developer starts ‘Update My Moto!’ campaign in effort to obtain Tegra 2 ICS drivers for Atrix 4G and Photon 4G;
Android Spin: Update My Moto!!!;
Android TV: Verärgerte Motorola-Kunden starten Online-Petition für Quellcode-Freigabe;
Geek On: Walka o Atrixa jeszcze nie została zakończona;
Android Headlines: Update my Moto! Google, and Motorola urged to “leak” internal ICS/Jelly Bean ROMs;
MIUI ROM: On they Facebook page;
Epinter's CM10 website;
Atrix Forums: Update My Moto - A Social Campaign to Bring us ICS;
Phandroid: Apple vs Samsung Jury Foreman Speaks Out, Moto RAZR i Smokes RAZR M In Battery Life, and More;
CNET: Android users outraged over Motorola's broken promise;
Gemind: Gemcast #049.
Help us to get it in the wild
You can help us to get the campaign in the wild. Do you know someone with a large followers count at Twitter? Ask him to RT the campaign! A friend of yours is a writer at a big website? Ask him to cover the campaign! You have 2 minutes free? Send a e-mail to big websites, asking them to talk about the campaign!
Gizmodo: tipbox [at] gizmodo [dot] com
Gizmodo Brasil: http://www.gizmodo.com.br/mande-sua-dica/
Techcrunch: tips [at] techcrunch [dot] com
The Next Web: http://thenextweb.com/tips/
OMG! Ubuntu!: http://www.omgubuntu.co.uk/tip/
Android Police: http://www.androidpolice.com/contact/
Android and Me: http://androidandme.com/contact/
Campaign Partners
You should also take a look at the Support My Moto campaign. While we are focusing on a viral and social approach, they are going for a BBB one, that could work as well.
Take a look there. Won't hurt you to file a complaint and i promise it will only take you about 2 minutes of your day
Contact details
You can reach me at this e-mail: julianfernandes AT ubuntu DOT com
You can also find me on Twitter and at our Ubuntu LoCo Team's blog, Ubuntu-BR-SC.
Thanks and credits
I wanna thank TheOnePom for paying for our domain name, the great guys at RamNode for offering us this great VPS for such a low price, Fishmoose for the campaign's name and, off course, everyone who gave suggestions, ideas and helped me out on the original thread!
UPDATE
Added some websites to the list
If you are a website owner and want to write about the campaign (or already did), let me know please
appreciate you doing this.
I hope you and the "support my moto campaign" work together since it sounds like you both share similar goals.
I actually like your campaign of "update" better than "suppport" since it gets to the point and doesnt make people think that you are wanting people to support motorola (as opposed to supporting the phone you purchased).
yess..
i don't know what this "campaign" can do, but i share the link in all social networks where i'm..
findthedr said:
appreciate you doing this.
I hope you and the "support my moto campaign" work together since it sounds like you both share similar goals.
I actually like your campaign of "update" better than "suppport" since it gets to the point and doesnt make people think that you are wanting people to support motorola (as opposed to supporting the phone you purchased).
Click to expand...
Click to collapse
We will work together, yes
The idea was to create only one campaign, but we ended up spliting it because we had different views on this. But we agreed to help each other, since our goal is the same in the end.
kkruglov said:
yess..
i don't know what this "campaign" can do, but i share the link in all social networks where i'm..
Click to expand...
Click to collapse
Thanks!
I'm spreading the word. I got motonomore.com, It's just a plain guestbook and I'm sure its kind of silly but I was hoping for tons of complaint posts about Moto. I figured all spread out our voice don't look so big but all in one place might make a change. Either way I'm posting every site or articles can find on this. I know Motorola wants everyone to lie down so it will be forgotten but if that happens then they got a new group to rape in an alley.
shallmrt said:
I'm spreading the word. I got motonomore.com, It's just a plain guestbook and I'm sure its kind of silly but I was hoping for tons of complaint posts about Moto. I figured all spread out our voice don't look so big but all in one place might make a change. Either way I'm posting every site or articles can find on this. I know Motorola wants everyone to lie down so it will be forgotten but if that happens then they got a new group to rape in an alley.
Click to expand...
Click to collapse
Thanks for sharing! I will add your website on the main page
UPDATE
Campaign's page updated with a Brazilian Portuguese version
ACCESS THE WEBSITE
If you can translate the campaign to another language, please send the translated text to julianfernandes [at] ubuntu [dot] com
Hopefully they will be able to get something out to us. I'm so angry that they left us out in the cold like this. It reflects poorly on them as a company and they will be lucky to receive my business again.
shared!
Thanks. I'm not very optimistic, but I'll be thrilled if you succeed.
The other campaign is also talking to the FTC, which I expect to be more helpful than the BBB. I think the BBB's day has gone, and it is now just an organization that extracts payments from companies to maintain "good" ratings. The FTC may still think its mission is to protect consumers.
Good work
Good work and I hope you succeed!
Moto-- "We are committed to being more transparent than ever on our software upgrade strategy - even when we're delivering news consumers may not want to hear. We are doing everything possible to continually improve our communication with you and make sure you are a satisfied customer. That's why we recently announced our $100 rebate program for owners of these and other devices launched in 2011 and beyond that won't get Android 4.1 Jelly Bean. This program starts in the U.S. this fall, and we are working to expand it to select regions around the world. Please watch for updates at motorola.com/tradeup.
BBB-- "If you are not satisfied with the company's response and wish to provide additional information relevant to your complaint (such as a copy of your contract, invoice, receipt, work order, warranty, etc.) please submit it with your rebuttal by the aforementioned date. If the Bureau does not receive a response from you within ten (10) days, your complaint will close as Assumed Resolved."
"
I clicked that I didn't accept their response and made my rebuttal. I'm sure everyone is getting this same message and I'm assuming BBB will be fine with Motorola's answer. I however will never click the I accept the response unless they either give me the money to buy a Samsung Galaxy S3 (without contract or my broken contract fees included) or the option to unlock my phone.
Steve motonomore.com
I think the BBB is mostly about getting companies to pay for advertising in exchange for a good rating. I'd try the FTC, which might be interested in what Moto promised. Or you could try at the state level. Most states have a consumer protection agency. There seems to be a directory of state and local agencies here:
http://www.usa.gov/directory/stateconsumer/index.shtml
Shared
Hopefully something comes of all these campaigns. I'd especially love to have my wimax back.. #Smh #Pipedreams
shallmrt said:
Moto-- "We are committed to being more transparent than ever on our software upgrade strategy - even when we're delivering news consumers may not want to hear. We are doing everything possible to continually improve our communication with you and make sure you are a satisfied customer. That's why we recently announced our $100 rebate program for owners of these and other devices launched in 2011 and beyond that won't get Android 4.1 Jelly Bean. This program starts in the U.S. this fall, and we are working to expand it to select regions around the world. Please watch for updates at motorola.com/tradeup.
BBB-- "If you are not satisfied with the company's response and wish to provide additional information relevant to your complaint (such as a copy of your contract, invoice, receipt, work order, warranty, etc.) please submit it with your rebuttal by the aforementioned date. If the Bureau does not receive a response from you within ten (10) days, your complaint will close as Assumed Resolved."
"
I clicked that I didn't accept their response and made my rebuttal. I'm sure everyone is getting this same message and I'm assuming BBB will be fine with Motorola's answer. I however will never click the I accept the response unless they either give me the money to buy a Samsung Galaxy S3 (without contract or my broken contract fees included) or the option to unlock my phone.
Steve motonomore.com
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That must be the form letter they are using for everyone. I didn't accept it either. Sent them a fairly long nastygram in response. Not expecting any satisfaction though.
It's amazing that they just keep right on with the BS:
Get the best of Android from us
We want to give you the best of smartphone technology. That means not only pushing the boundaries on design, utility, and speed, but also providing the best mobile software out there. Today, that's Jelly Bean, the newest Android operating system. That's why we're upgrading Motorola smartphones first offered for sale in 2011¹ and later to Jelly Bean.
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and then of course the superscript section says:
1 Applies to United States sales of Android Motorola smartphones first offered in 2011 or later.
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Well gee, I'm pretty sure - but don't quote me on this - that all the phones we are pissed about (Atrix 4G, Photon 4G, Electrify) were offered aka released in 2011, go figure. I mean, what, are they going to toss out Jelly Bean for all these devices soon, 'cause that's exactly how I read that content, word for word.
I mean, I could understand if THAT content said "except for certain devices" and then actually name said devices directly or something similar but it doesn't: it flat out says if the device was offered in 2011 or later (as the Atrix 4G, the Photon 4G, and the Electrify were), they're getting Jelly Bean updates and, unless I'm mistaken, that's not going to happen.
Doesn't say some, or specific ones that will or won't get any update to Jelly Bean, it specifically right there in black and white says if it's a Motorola Android phone offered in 2011 and later it's getting an update to Jelly Bean. I mean... WTFOMGBBQ
Now, correct me if I'm wrong here but when you say one thing and it turns out to be absolutely positively false, you're generally considered to be lying, right? Right?
Sure seems like something the FTC might be persuaded into looking into: that's flat out customer fraud, plain, simple, black and white, no muss, no fuss, no questions asked, right there on that page.
Motorola, are you even trying?