ROM update - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi guys
Little help needed.. I've had the phone since Aug 09. Had loads of problems with it, but have now decided after nearly a year to update phone as I've lost all notification lights, the charging light, etc. etc. It's not a great phone at the moment!
Donwloaded latest ROM from the HTC site, plugged in phone, and it wouldn't work. Something about the abl, or acb? Wouldn't connect properly when searching etc.
Anyway round it, Tried disconnecting from net, but figure it needs the connection. But didn't work either way.
Is the latest Orange update the one to go for? Does it help the lousy signal, the frozen text messages?
When it says you lose all data, can someone clarify that for me please? Numbers, Sim card info, Phone numbers info, Pics, Music, Email set ups? etc. etc.?
Thanks

Which ROM have you tried?
If you haven't tried it yet, try the VillainROM 12 I think its pretty stable.

Hi, its the latest one for Orange on the HTC forum, but that's not the problem.
It's the fact I can't get the programme to take. It's that ab thing that keeps stopping me and the ROM just exits..

If your ROM is rooted then you shouldn't install the HTC official updates, instead look at the developers forum here and try ROMs from there. For example VillainROM 12 and many others are based on the latest official HTC update.
If your ROM is not rooted, I am not sure what the problem is. Assuming you don't want to root it, maybe you can get support either from HTC or from the shop you bought it at.

Have you got the latest HTC Sync installed?

Hi
Thanks for your replies.
No, not rooted, not anything, since I got it 12 months ago. Other than plugging into pc to transfer pics which always worked. HTC sync? Not aware of?
Never updated Rom ever, but its given me so much grief over the last year, I get maybe 2 web pages and then it freezes for ages and the green line sits for 10 mins before another page. Is that the nature of this phone? Would an update make a difference to that problem?
I downloaded few apps the other night and removed them and now all lights notifications and charging lights don't work. Typing is so laggy and painful to do. Texts won't scroll for minutes...
I just can't understand how everyone says this phone is so great?
I know its a year old now but its always been like this.
Any help much appreciated.

Install HTC Sync and you're problems should go away, though you may need to boot into fastboot and install the driver for that too for the update to work. I can describe that if necessary.

Thanks again ...
Fastboot? Lost me on that one
What does the Rom update erase?
Will try this tomorrow and see if I can get sync on there

You lose everything, but considering the problems you're having this may not be a bad thing. You can backup certain data without root access (such as texts i believe) but that is about it. Check out SMS Backup & Recovery for that. HTC Sync will do contacts (though you should really be using Google contacts by now rather than phone or sim).
Having said that you should lose nothing on your SD card, but I would format that after putting the new system on just in case (so backup to computer etc).
I'll explain fastboot if it's needed. Post back detailed error messages if you get any after installing HTC Sync.

Thank you for your help. I will attempt that when I'm at home, can't do at work.
Forgot to ask, have many others had the phone switching itself off problem? It still does this, and only when you remove battery will it switch on again. No idea why, but you can press every button and nothing doing till battery is removed. Love to know what causes that...
I'm a great ad for this phone huh.

Related

[Q] Lagging in Message app and while typing

Hey guys, my Hero just started lagging with FroydVillain 16.xx version. First of all I thought this was just too many programs, or something like that, so I decided to wipe my phone and install new CM version. But then I got error for wipine an ext. I was suggested try wipe ext via ADB, but nothing happend neither. So I just installed the ROM anyway.
Everything was working, but after couple days it started lagging again. The most sensible feeling with SMS's. Then I'm opening new SMS from notification's bar, it takes forever to show me the text. The same with conversations list in Message application. There is also a lag while typing (AnySoftKeyboard with Lithuanian Keyboard).
The same happend today after reinstalling FroydVillain 17.2 with new RA_Hero 17 recovery. Installion was made yesterday. Now I have ~100 SMS's, if it has anything in common.
Any ideas, guys?
This is my apps' list: appbrain.com/user/karolism/
Well for me if I don't restart my phone every few days it slows down, are you overclocked? if not it might help, also some applications might not close properly and drain battery and other resources and lastly the Hero was built with old technology when it was new (I read this somewhere a while after I got my phone but I could be wrong).
Thank you for the reply. Could you tell me more about overclocking? I'm new at this.
KarolisM said:
Thank you for the reply. Could you tell me more about overclocking? I'm new at this.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=911917
or
http://forum.xda-developers.com/showthread.php?t=730471
or both as in i use, just read and use the search function and you'll be a pro before you know it

[Q] com.google.process.gapps crashes

Hi everyone. It's been two days since the process com.google.process.gapps has started crashing, "stopping unexpectedly" whenever i use the browser on my tab.
Reading the error report, it seems (not 100% sure about that) this is somehow related to the bookmarks sync with Chrome, but i can't find a way to disable this.
Has anyone exprerienced the same issue? Any known solution? Thanks
Go to settings > accounts and sync, click on your account then uncheck everything, then manually sync everything one by one to see what is causing the error.
Then go to manage apps and clear the cache of all the problem apps and re-sync them once you're done. It might take a few tries but it should take care of that error.
I'll try that as soon as possible, thanks!
browser sync was causing this for me
I believe that bookmarks sync no long works with galaxy tab. Google changed something on their end that should have worked fine(it still works on the xoom, transformer, etc.) but since samsung changed a bunch of stuff for no apparent reason, it is now broken. samsung is so stupid sometimes..
So you're basically suggesting that bookmarks sync should stay off to avoid problems like that?
well I don't really know. I never used bookmark sync in the first place. I'm just going by what is said in this article.
http://www.zdnet.com/blog/perlow/br...gle-or-the-oems/17840?tag=mantle_skin;content
It turns out that at some point Google started making some changes to the backend systems that handle Google’s user account data. There’s nothing wrong with them doing this; it happens all the time. In fact, no other Android 3.1 tablets had any issues at all with the changes, and their bookmark sync continued to work without a blip on the radar.
Not Samsung, however... I did some digging around the internet, and it’s become somewhat well-known amongst Android developers that Samsung actually modifies core source code in the Android operating system that handles communicating with Google’s backend data services.
Click to expand...
Click to collapse
Well, that's a pity. I had just started to think it was a useful tool to keep track of unread web pages between work, home and outside...
Let's hope Samsung somehow fixes that.
PS: disabling bookmarks sync actually stops the process from crashing, I think I've solved (if we could really say so...) the issue. Thanks to all!
Thanks, disabling auto sync for browser has stopped the error. Samsung developers need to fix this - I can't auto sync my gmail
What am I missing here?
Ok be prepared, this post may be rather long winded however I will try my best to prevent that. I have a Tmobile G2x I purchased on launch date. Ive not attempted to Root, change roms, or anything of the sort. (as much as I always wanted to, I always felt that my skills were not good enough to attempt these ideas no matter how easy they may seem. I just did not want to be the cause of screwing up my phone that I paid dearly for)
So I have a friend who claims to be the master (of disaster so it turns out) of rooting androids and such. He stops by my house just to hang out and eventualy convinces me to let him root my phone and install CM7. Within a few minutes the phone was rooted (super1click) and was running CM7 release candidate. (I really dont know what all these things truly are but I drilled him for answers once he jacked up my phone and left me with a half-bricked phone) So he installed Rom manager and convinced me to upgrade to the premium version via marketplace so I did. He was then showing me how easy it was to flash new roms at the touch of a few buttons. He put on some other rom which looked like CM7 but claimed to have extra tweaks. It worked fine. A few minutes later he put on some Faux Rom which gave a boot up screen like my old Nexus One did. (Multicolored X) It seemed to work fine as well. Then he said lets check out the nightly CM7 Rom so he put it on. (however I dont think it ever actually put CM7 back on.-still on Faux?) Thats when things got crazy.
Now I get the com.google.process.gapps force close message all the time. He tried to fix it for 4 hours and finally gave up. Here is what I know he/we tried: After searching the internet for hours we tried everyone elses ideas. Clearing calenders cashes, un syncing, etc. We did about 40 factory resets. We have tried to install my backup (which was from BEFORE he even touched my phone) and upon holding both volume rockers and plugging in USB (no battery installed) and it still does nothing. Windows recognizes device but phone screen stays black. Tried Debug mode while doing this as well. If we hold the volume down button and power the little install bar comes on the screen and it does its thing (whatever that is) and goes right back to the way it was. I keep getting the gapps message all the time. After factory reset I cant even type in my gmail address to start the initial setup of the phone. The force close keeps cutting me off. If I type fast, I can sync the account but I cant use market whatsoever. Tried installing Rom manager to re-flash but just sticks at starting download and gapps pops up again.
My son is starting school tomorrow and he has a medical condition. I NEED this phone to communicate with the school nurse via emails and such. As of now I can only text, call, or surf web all while dodging force closes. If ANYONE out there can please help me get my phone back to normal Id greatly appreciate it. Im sure its something easy but as I said before, Im not good at this thing and thats why I never attempted it myself. Your welcome to submit answers here or PM me your phone # if you want to walk me through it on the phone. (I have a landline phone to talk to you on) Thanks in advance for everyones time and Im sorry this ended up being so long.
Hello,
Based on your post, I would suggest that you search your phone's development forum on XDA for a compatable clockwork recovery mod which will install a custom recovery on your phone. The thread will give you instructions on how to do so and how to enter recovery mode.
You can then enter the 'Backup and Restore' part of the recovery and restore your backup manually without using ROM manager. If this doesn't work, I would suggest that you then download the ROM of your choice and install it from the clockwork recovery. Make sure you clear user data and wipe the cache before you install.
Any fix yet? This is really annoying me as I rely on my bookmarks tremendously.
try this:
Open stock browser and under settings choose clear cache and deletehistory

CM7DX2 Contacts missing??

Hey all, sorry if this has been asked, but I have done searches and tried looking thru the forum and cant find an answer... So today after I got sick of my Droid X2 not working properly on stock for months now, I finally went ahead and tried rooting and installing CM7 and this time around (well on my second or third try tonight) I got it installed and working!! Well, working for the most part. So far I am super impressed and enjoying the rom! The one major issue is I cant seem to sync my contacts from Google. I have always been able to in the past on stock and what not, but not on CM7. I get like 3 contacts that were saved to my phone, but everything else is gone. Ive added my gmail account that they were associated with and synched and still no contacts. If anyone could help me out, it would be greatly appreciated!
*Also, just checked my calendar and its working fine... all my info has updated there, but still not my contacts...
This also happened on a friend of mine's x2 when I flashed cm7 for him. Not sure why?
I suspect it had something to do with google not sync the contacts properly before I flashed though, and nothing to do with the rom.
I felt so bad that he had lost all his contacts. I swore then to never flash rom's for anyone else, and I haven't. I just direct them to xda. If I can learn it, then they can too.
O catches my friends 30 to root and rom... did u correctly flash the Google apps thing for aosp roms? Try again with the flashing of Google apps.... but it's just a few numbers...
cyanogen
Edit: I charge my friends....
I had the same exact thing happen to me...
Thanks for all the help... I ended up just staying up for a few hours and re-adding it from Verizons backup assistant. I did a search for the CM7 rom in general (not just for the DX) and some others had the problem and used Verizon to get their contacts back. The sad thing though was there is a file you are able to download from Verizon and put it on your sd card to load your contacts... but I tried and tried and couldnt get it to work. I tried putting the file on the SD, then on the internal and nothing... So I just went thru one by one and added them in myself... heh.
Now my next issue is that my wifi drops out frequently. I have not had the chance to look it up, but was wondering if any of you have had this problem. I am hoping the file was not outdated, as the stuff I put on the phone I got back in January and February. Not sure if there have been updates since then, but I thought I would ask. If anyone has a fix I would greatly appreciate it! Thanks again everyone!
kalojado said:
Thanks for all the help... I ended up just staying up for a few hours and re-adding it from Verizons backup assistant. I did a search for the CM7 rom in general (not just for the DX) and some others had the problem and used Verizon to get their contacts back. The sad thing though was there is a file you are able to download from Verizon and put it on your sd card to load your contacts... but I tried and tried and couldnt get it to work. I tried putting the file on the SD, then on the internal and nothing... So I just went thru one by one and added them in myself... heh.
Now my next issue is that my wifi drops out frequently. I have not had the chance to look it up, but was wondering if any of you have had this problem. I am hoping the file was not outdated, as the stuff I put on the phone I got back in January and February. Not sure if there have been updates since then, but I thought I would ask. If anyone has a fix I would greatly appreciate it! Thanks again everyone!
Click to expand...
Click to collapse
Look it up. Its out there.
cyanogen
Umm. Here u go wifi fix... http://forum.xda-developers.com/showthread.php?p=23029794
cyanogen
king..kranium said:
Look it up. Its out there.
cyanogen
Click to expand...
Click to collapse
I am... been looking thru the forums for the past hour. Sure I will figure it out...
The best way (in my experience) to keep contacts while going from ROM to ROM is to use the import/export feature in the contacts list.
Contacts -> menu button
Select import/export, then export to SD card.
This sends a vCard file to your SD card which you can keep there or backup to an external HDD or computer HDD.
To restore, follow the same instructions and select import from SD card. Select the file and watch all of your contacts come back
Verizon's backup assistant is crap IMO. It's too slow and confusing to navigate efficiently.

[Q] serious lag all of a sudden

i have been really really happy with this phone ... until recently. stock ROM. not rooted. over the past couple weeks i've been having problems where the phone dialer doesn't find a name i type in. says "unknown recipient". then i have to click the people icon and manually find the person ... the contact list take FOREVER to launch. once i do this, it works from then on for some period of time. also when i go to read a text it says loading for a LONG time. seems like the android native apps (contacts, messaging, etc ...) is having some problems. not sure, but all this seems to be happening since installing the last OTA update.
A restart of the phone fixes the problem but only for a short period of time. any help would be appreciated.
Wipe phone completely. Start over. Should fix your errors
Sent from my ADR6425LVW using xda premium
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
I'm rooted running meanrom4.4 the built in ota updater makes things really easy if you don't want to have to keep up with the new rom versions. You just download right on your phone like you would... An ota
Sent from my AT100 using xda app-developers app
wolfeyes30 said:
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
One of us...one of us....one of us
The phones performance between stock and rooted MeanRom 4.4 is like night and day. HTC should be embarrassed for the way the phone runs in stock condition, it really boggles the mind given its hardware.
Anything that doesn't work with Meanrom?
Sent from my EVO using Tapatalk 2
notch8 said:
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
Click to expand...
Click to collapse
Its really not too long of a process with the right tools. Backup apps like Titanium Backup, My Root Backup or this newer one im been using, App2zip. I use to be like you. Spent why too long setting things back up. Now i use App2zip for my user apps and flash right after i flash a new rom. Upon bootup, all my apps are there. Not recommend to do with System apps..hint hint.
I bought the Galaxy S3 two months after the EVO. EVO was driving me nuts. I kept the EVO anyway. Can never have too many devices, right?
Running Mean 4.4 rom now and its like night and day from the first two months with the EVO. New advancements from Zep with multitasking and all the incredible work from all the devs in the community, im enjoying the EVO now.
S3 for sale... Just kidding.
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
xHausx said:
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
Click to expand...
Click to collapse
Yet another reason to leave well enough alone lol
+1 for mean rom, I don't think I could go back. Part of the reason I like it besides the obvious fact that the phone runs way better the ota updater is fantastic this is the first rom I have used that has had it and probably won't go back to a rom without it. I actually have an update downloading in the background now. You deffinty should hard reset and since you have to do that anyway might as well root.
Sent from my EVO using xda premium
I was about to start a thread for the exact same problem! I too have been hesitant to root my phone out of simple laziness... Maybe I'll shoot an email to HTC and see what they say. Definitely related to the latest OTA though.
Sent from my EVO using xda app-developers app
I have had the same issue since the last OTA update, and have tried a few things with limited success. I've tried removing all contacts, and resynching, backing up and clearing the data from the messaging app, soft and hard resets.
Of everything, the soft reset seems to have cut down how often I get this bug. Interestingly, my brothers phone has about the same frequency of the issue, but neither of my parents phones have the problem.
So HTC responded and said to try rebooting into "Safe Mode" and if that doesn't work to perform a factory reset. Here's the email:
If you have backed up your information and cleared the data from Phone, Messages, Contact Storage, and Dialer Storage, but you still have this issue, I would then recommend that you test your Evo 4G LTE in safe mode. This will disable third party apps and processes from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put your Evo 4G LTE into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
Go into settings>power and uncheck Fastboot, then power off your phone.
With the phone powered off, press the Power key on your device.
When you see the first load screen, press & hold Volume Down key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If you can access these apps fine in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again.
If the issue persists in safe mode, I would then recommend that you back up your data and perform a factory reset. If you would like assistance with backing up your data, please let me know and I will walk you through this process. The reset will restore the phone to a "like new" state. All personal data such as emails, text messages, internet bookmarks, photos, videos, music, documents, settings, call history, market apps, and any contacts and calendar entries that have not been backed up to a PC or server will be erased. Data on the SD card is not affected by the reset.
To reset your Evo 4G LTE, use the following method :
***If you use Google Wallet, please perform these steps before you perform the reset***
-Open Google Wallet application
-Tap on Menu
-Tap on Settings
-Tap on Reset Google Wallet
1. With the device turned off, press and hold the Volume Down button. While continuing to hold this, press and release the Power Button.
2. When the factory reset menu appears, then release the Volume Down button.
3. Use the Volume Down button again to highlight FACTORY RESET, and then press the Power Button to select it.
I hope that these steps help you to gain access to these apps properly again, Stephen, and I hope you have a great day!
Click to expand...
Click to collapse
Im going to have to disagree with people and say, being stock along with all the updates have really improved my experience with sense 4. I've owned this phone since launch and really hated its performance. I eventually sold it and got a GS3 for 2 months and now I eventually want Galaxy Note 2. Anyways I sold the GS3 in a attempt to raise money for the note 2 but came across a great deal on a stock white Evo, which i now own. Let me tell you. This baby is silky smooth in stock form, much better than anything I've been flashing.
Sent from my EVO using xda premium
here's what HTC told me to do ... it may have made some improvement ... time will tell.
~~~~~~~~~~~~~
It's definitely no fun when your phone stops working as expected, and I'll be glad to help you get your phone back in working order! To best assist you I'll need to know what phone you have, but from your description it appears you have an Android powered phone. With this is mind I believe that we should try wiping the phone's cache partition. For your convenience I've attached a document that details how to perform the wipe. This does not delete any critical data from your phone like contacts, so you don't have to worry about losing any data. If this does not correct the concern please let me know, and also include the serial number for your phone so we can research the situation more deeply. Thank you for being a member of the HTC community, and I hope you have a wonderful afternoon!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Joseph
HTC
It appears that clearing caches/app data doesn't help with the problem, but rebooting into safe mode (press and hold vol down during the splash screen) does fix it. I believe this means that there is a 3rd party app causing the problem. Now to start uninstalling apps till the problem fixes itself. Ugh. Considering the problem doesn't occur half the time this will be a difficult process... Anybody have any suggestions on how to quickly figure out which app is causing this aside from uninstalling them one by one?
Check for cpu hogs
It sounds like u may have a cpu hog or a poorly written app. U might be able to tell what it is by checking your battery usage. Setting ngs/battery/battery usage
Biggest usage should be screen and android system ect.
If not, there may be a some apps to check that for u.
but if it comes to it, after the factory reset, start with the necessary apps, stock plus Google apps. After that do ur widgets, wait a few hours, add a few more, and wait.
This way u can limit new processes and boil it down to a few.
Good luck
Interested to see what app you are using that's causing issues. Good luck as well.

[Q] Rooted HTC One has Gallery, Ringtones and Sync problems

I recently bought an HTC One that has been rooted and is running Android 4.3. Overall the phone seems to work properly but there are three frustrating things that I am struggling with (so far):
1) The photo gallery doesn't work - no images are displayed in the gallery even though they are saved in the phone's file system. Can't make new galleries. - This is not critical, I found a third party app that works, but it might be related to the other problems.
2) There are no sounds listed in the Ringtones/Notification/Alarm area and no ability to add any (+ is disabled). The default sounds worked until I tried to install a third party ringtone. Most of the apps crashed, but one app did say it installed the ringtone. Now I have no ringtone at all. Can't find the default 'cause it never showed and if a new one installed it is nowhere to be found, but I have no ringtone anymore. Almost as if the old default got unsuccessfully overwritten.
3) Never got any sync apps to work. HTC Sync Manager fails when trying to install drivers on my computer from the phone. I've tried all of the suggestions that I found regarding that issue.
I am a total noob on Android OS but know my way around Windows pretty well and Linux moderately. If it were a Windows or Linux computer I would think there is a path or permissions setting that is off, but I know nothing about phone OS. I don't want to become a Droid expert or learn the ins and outs of rooting or whatever. I just want a phone that works. I can find my way around the file system. Maybe I need to put it back to original OS? I have seen several articles on that and can probably handle it if I have to, but would rather get the current installation working properly. Any advise you can give is appreciated.
Mike
Put it back to stock with the ruu
Sent from my HTC One using Tapatalk
xcrazydx said:
Put it back to stock with the ruu
Click to expand...
Click to collapse
Thanks for the response. I am reading articles and watching videos on how to do this. One question that I don't see answered is will reverting back to stock affect my carrier service? I am currently using Straight Talk rather than AT&T.
Thanks
SIM unlock is not effected by flashing a ROM. RUU or custom.
SinisterJunkie said:
SIM unlock is not effected by flashing a ROM. RUU or custom.
Click to expand...
Click to collapse
Thanks everyone. The guy i bought the phone from put it back to stock. Everything works well now. Not everyone is cut out to be a phone rebel :silly:
Glad all is working well. That is the key!

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