[Q] Random Reboots? - XPERIA X10 Q&A, Help & Troubleshooting

Have you guys ever experienced your x10 randomly restarting itself? Sometimes when I'm talking on the phone or just have my phone lying on my bed, it just restarts itself. I doesn't bother me too much since it isn't that frequent, but it pisses me off when it does restarts while I am on the phone...
Does anyone know why it does this and how it can be prevented?

Hi shukla,
I've got exactly the same problem! Which firmware is on your phone? I've got the 026 on my X10i. I think it's the firmware or the new root method?!
If I'll find some time this week I would like to try some things out...Some other experienced that problems, too?
Regards,
Martin

I've had random reboots as well running 26 firmware (using the 3 step root method) thankfully never during a call last time was while in Toronto this past Saturday taking pictures with Vignette.

I'm on 024 (rooted).

I think I was wrong with my thoughts. Today I've read a lot about our problem with rebooting. Seems it is the Sony backup application. It is randomly accessing the SIM card and thats the reason why our phones crashes. Right now I am going to flash my phone again. I'll tell you some more details after flashing is done.

Ok, well it's not easy to fix that problem. Yesterday I flashed my X10 about 6 times. With original SEUS firmware and the problem still appears. Then I flashed with 026 debranded firmware. After that I rooted my phone with the doshaska.net method. After that I removed the restore/backup app from /system/app. The problem still appears till now - but not so often. In fact, I had reboots every minute, so my phone didn't came up. I really don't have a clue why it happen. Someone else got an idea?
Regards ,
Martin

The only way I could stop mine from rebooting was to remove SetCPU. Are you using it? If so, feeze it or remove it and see how it goes. I do have another problem now with the damn screen not sleeping unless i push the power button! Oh well, the joy of fiddling

Nothing out of the usual battery dain yet. I am running the branded Dutch t- mobile firmware. I'm going to root it soon.
Sent from my X10i using XDA App

need help please
glad i found this thread
i got the same problem since yesterday, my phone just restarts or turns off during call or anytime even if the screen is off and its just lying on my bed..
and doesnt starts on pressing start button, though i do feel vibration...the only way to start is to remove battery for few seconds and then put it again
infact i am using my phone without back cover as everytime i have to remove battery
tried 24 firmware and 26 with rooting method...same problem now trying to update from SEUS...lets c how it goes,,,fingers crossed
anybody else had this problem..? if cleared please advise me wot 2 do
i was using setcpu, juice defender and was rooted by .app method, what i think this problem started after uploading Dark Luster theme
but everything gets formatted when u reflash isn't it..?
please help
thanks

gitin said:
glad i found this thread
i got the same problem since yesterday, my phone just restarts or turns off during call or anytime even if the screen is off and its just lying on my bed..
and doesnt starts on pressing start button, though i do feel vibration...the only way to start is to remove battery for few seconds and then put it again
infact i am using my phone without back cover as everytime i have to remove battery
tried 24 firmware and 26 with rooting method...same problem now trying to update from SEUS...lets c how it goes,,,fingers crossed
anybody else had this problem..? if cleared please advise me wot 2 do
i was using setcpu, juice defender and was rooted by .app method, what i think this problem started after uploading Dark Luster theme
but everything gets formatted when u reflash isn't it..?
please help
thanks
Click to expand...
Click to collapse
alright i found the solution myself...this post is just to help others
flashing did not solve my problem at all, through SEUS or rooting method nope the problem didn't go
finally i removed my memory card and everything was fine
some things on memory card could cause reboot during calls or randomly, next time try formatting your memory card
hope it help someone
cheers!
luv my x10 though i ve also got iphone but i ve never looked back

Just curious, how hot is everyone's phone when it reboots? I've noticed my x10 doing the same when its running a little warm. It usually starts acting up when it's over 105 degrees Fahrenheit.
Sent from my HTC Desire using Tapatalk

Gitin thx..it looks much better now, however yeasterday I was carrying my x10(still with no memory card in it) in the pocket, it got pretty hot (most probably over 38 degrees) and it turned into this rebooting "mode"..finally I left battery for 20 minutes in cold place..x10 got back to normal..I think that random reboots are the matter of memory card issue (You have solved this problem) or/and overheating of battery - still couldnt find any clue how to ease this pain but read somewhere that Froyo for x10 will have this problem taken care of..

i think ( depends on my experiences) the telephone need to reboot coz one applications from SD card want to launch (send or receive) some commands from or to internal (built in memory).
that's means this applications needs to move temporary to internal memory just to execute this command so absolutely android system will restart to create virtual memory to this application to let it runs correctly
first it's better to remove backup/restore programs or make its runs manually, if you have another software need to save data to SD memory ,remove it.
it's better to launch applications directly from internal memory to win the time and performance but At the expense of the memory size
ps: all that explanations depend on the framework version.
sorry for complex explain but i don't have easy way to explain this problems

i suddenly have it now to, first every hour, now every 5 minutes, my phone won't start up anymore

sorry..bad news..its pretty cold here in Poland so battery shouldnt turn to hot that easily but apparently the problem is more serious..I have to admit that random reboots occur less frequently than before but that **** still hapens to my x10..after no more than 2 days I had gotten memory card removed it got back to malfunctioning again..
it really pisses me off that I cant enjoy this phone anymore..
android 2.1 or higher is my only hope..
if anybody solved that issue entirely..please, dont be shy, do not hesitate..help us, please!

zbyslove said:
sorry..bad news..its pretty cold here in Poland so battery shouldnt turn to hot that easily but apparently the problem is more serious..I have to admit that random reboots occur less frequently than before but that **** still hapens to my x10..after no more than 2 days I had gotten memory card removed it got back to malfunctioning again..
it really pisses me off that I cant enjoy this phone anymore..
android 2.1 or higher is my only hope..
if anybody solved that issue entirely..please, dont be shy, do not hesitate..help us, please!
Click to expand...
Click to collapse
i too am hanging on for the 2.1 update to hope it solves the problem. I've a feeling there's going to be a lot of x10s going into SE for a service though when it is released and doesn't solve the problem!
I'm not 100% but is this problem the entire phone powering down, or just the connection to your network, mine just loses its network connection and then connects again, over and over ........

there's nothing 2.1 update will do
as our phone was working fine when v bought it, its completely a hardware fault
ok do this...
1.take out sim
2.format ur memory card
3.repair through SEUS or root process watever..
4.turn on ur x10 without sim and leaving formatted card inside
it will still give u hard time u can try putting some video on ur memory card and try to play it few times, ur x10 will turn off and wont turn on until u take out battery for few seconds or take ur x10 in front of Air-Conditioner
as someone suggested in rooting thread to keep ur x10 in front of air-conditioner if u get errors while rooting or if rooting process stucks in middle
the same thing applies in our case...try using ur phone in front of A-Con it wont turn off
i tried with a new battery ...still the same
as i ve been repairing mobile phone from last 5 years, i opened my x10, took out the motherboard, took out all plates over IC's, cpu and cleaned it with acetone properly and heated cpu and whole board with Hot Air Gun...everybody who repairs mobile phones knows what i am talking about
still its the same....
still i am not saying i know everything, anybody knows what the problem is and suggest the overcome is most welcome
nxt few months gonna b really cold at my place...i definitely think i'll notice a difference as its really hot these days which is causing my x10 to die

I did experience this when I debranded my AT&T X10. I have since gone back to the AT&T ROM and have not had this issue since. My battery life has also improved. I did root and remove all the AT&T bloatware. I also edited settings.db to allow for installing non-market apps. This phone is very fast and smooth now with almost no glitches at all.

mine won't even work anymore..once per every 20 or 30 times and than it turns off itself very quick..I can't recharge battery, nothing..really hope that 2.1 will help somehow..I am thinking of getting back to very first soft that x10 was launched with..seriously I am sickin tired with that ****..

naplesbill said:
I did experience this when I debranded my AT&T X10. I have since gone back to the AT&T ROM and have not had this issue since. My battery life has also improved. I did root and remove all the AT&T bloatware. I also edited settings.db to allow for installing non-market apps. This phone is very fast and smooth now with almost no glitches at all.
Click to expand...
Click to collapse
Hi, I have an AT&T X10 and wonder what you debranded your phone to? I debranded mine about a week after I got it to R2BA026 Latin America and never had any issue with rebooting.
Aside from needing to power off the phone to check for software updates (two weeks ago of course ) my phone has been up for +358 hours without an issue, and that's with installing the AmbientTime home screen several days ago.

Related

[Q] Is Your x10 Getting Worse...?

Ok, this is not some whining thread about the x10, so if you want to whine, go somewhere else...
Now that's the disclaimer out of the way...
Is anyone finding their x10 is just getting worse on 1.6...?
I never had any real issues except the occasional freeze, which now seems to have partially resolved itself, but now the following issues are starting to creep in, which I have never ever had before (these have all started in the last week or so)
Phone will just hang up when I'm in the middle of a conversation
Mobile Data seems to just not want to connect/turn on
Widgets seem un-responsive - they often don't recognise that I'm tapping them
Phone reboots by itself
Incredible sluggishness (like 10 seconds to respond) to certain events
I'm not asking if you've had these kind of issues for ever - all phones seem to have some stupid quirk that stops them working properly (mine was freezes) - I really want to know if any one else's phone has just recently started to deteriorate on its own (I haven't dropped it, rooted it, changed it, kicked it or anything)
I'm just hoping that when my carrier 2.1 comes along, these things will fix themselves...
k1sr said:
Ok, this is not some whining thread about the x10, so if you want to whine, go somewhere else...
Now that's the disclaimer out of the way...
Is anyone finding their x10 is just getting worse on 1.6...?
I never had any real issues except the occasional freeze, which now seems to have partially resolved itself, but now the following issues are starting to creep in, which I have never ever had before (these have all started in the last week or so)
Phone will just hang up when I'm in the middle of a conversation
Mobile Data seems to just not want to connect/turn on
Widgets seem un-responsive - they often don't recognise that I'm tapping them
Phone reboots by itself
Incredible sluggishness (like 10 seconds to respond) to certain events
I'm not asking if you've had these kind of issues for ever - all phones seem to have some stupid quirk that stops them working properly (mine was freezes) - I really want to know if any one else's phone has just recently started to deteriorate on its own (I haven't dropped it, rooted it, changed it, kicked it or anything)
I'm just hoping that when my carrier 2.1 comes along, these things will fix themselves...
Click to expand...
Click to collapse
I've always had these problems since i installed 2.1, i've been waiting for it to go away Well actually I've only had the last issue, ie sluggishness
With 2.1, I'm sure that most of your issue will be fixed
I rarly get lagg; I only get lag when I'm running like 10-15 different applications as once!
Only thing that sucks about xperia though is that there is WAY to much BLUE on it
But I'm sure you'll be happy with 2.1
My main concern is that these things have crept up just recently... it's just odd...
CAnt connect through my PC anymore via cable, also very sluggish.
Z3X said:
CAnt connect through my PC anymore via cable, also very sluggish.
Click to expand...
Click to collapse
You're on 2.1 though... could be to do with your update - I'm talking about 1.6 just getting worse...
Unless, of course everything was fine when you updated, and now it starting to get worse...
I've had some unresponsiveness while clicking widgets or accessing the menu
Camera seems to be slower when trying to access
think so far it's all
Yeah, the same thing has been happening to me for the last couple of weeks. Phone has been freezing, acting oddly or slow, and rebooting on its own.
The big disclaimer here is that I'd recently updated a bunch of my apps, so I figured the issue may lay with one of those, and with 2.1 coming shortly (hopefully, Rogers!), I can't be bothered uninstalling then one by one to see if I'm right. If the issues continue post-2.1, then I'll have to start tinkering.
Sent from my X10a using XDA App
Reboot problem
There are many pple with the reboot problem, check this:
http://forum.xda-developers.com/showthread.php?t=831658
k1sr said:
You're on 2.1 though... could be to do with your update - I'm talking about 1.6 just getting worse...
Unless, of course everything was fine when you updated, and now it starting to get worse...
Click to expand...
Click to collapse
Exactly what I mean
Sent from my X10i using XDA App
So 2.1 has finally arrived. After flashing it using the Global Flash-tool version as I have a Dutch branded X10i it seemed extremely slow, at first I waited and waited. No result.
After checking with 'Android System Info' and 'System Panel' the CPU usage is between 99% and 100%. Constantly!
It's strange that no process is using 100%, at some point 'acore' is using 100%, not all the time.
Is anyone else having the same problem? Lag anyone? Check your CPU usage!
I've all-ready re-flashed and rooted twice. Same issue...
http://forum.xda-developers.com/showthread.php?t=833786
Devtone said:
So 2.1 has finally arrived. After flashing it using the Global Flash-tool version as I have a Dutch branded X10i it seemed extremely slow, at first I waited and waited. No result.
After checking with 'Android System Info' and 'System Panel' the CPU usage is between 99% and 100%. Constantly!
It's strange that no process is using 100%, at some point 'acore' is using 100%, not all the time.
Is anyone else having the same problem? Lag anyone? Check your CPU usage!
I've all-ready re-flashed and rooted twice. Same issue...
http://forum.xda-developers.com/showthread.php?t=833786
Click to expand...
Click to collapse
Fixed it!
1. Updated with Flashtool
2. Formated SD and removed all pictures (1000+)
3. Factory reset
4. Restore with PCC 2.0
5. Factory reset
6. Format SD
NO MORE LAG!

[Q] Rebooting randomly

Hey guys my mini started rebooting itself randomly sometimes very often ive been using the cyanogen mood for one month and it never happened but one day it just started from nothing then I pushed it back to the 2.1.... through xrecovery but the reebots didn't stop at all I tought it could be caused by adw ex then I installed it but didn't work... I formatted my sd card nothing changed.
the only difference things I've been doing with my phone since it started rebooting is using the data traffic instead of wireless because I'm away from home
using pdanet once in a while
and charging it through the charger l used to charge it through my notebook before
can one of these things cause those reboots? It's very boring
many people asked this!
Just use options Find In this Forum !
The forum isn't allowing me to use the search through my phone and I don't have my notebook right now sorry.
Edit: I tried the search engine again and it worked now but none solved my question so does anyone have an idea of what could be happening?
I've been told today that it can be due the low data traffic... thank you again
I get random reboots too.
this happens when i do a newroom rss update + ebuddy + foursqare thru wifi.
But i've had it happen when I just want to load a game too.
the phone reboots with the sony logo, then it reboots again.
usually after the 2nd or 3rd reboot. everything loads up fine again. is this the same with you?
No mine is more like Turning off itself from time to time I pushed my phone back to the SE version through SEUS and it has been like 24h and no reboots til now... I just want to make sure it's not any hardware problem or is before sending to Sony.
Playon90 said:
No mine is more like Turning off itself from time to time I pushed my phone back to the SE version through SEUS and it has been like 24h and no reboots til now... I just want to make sure it's not any hardware problem or is before sending to Sony.
Click to expand...
Click to collapse
Hey bro,
Um well using cyanogen, it has a few problems in it, one of them being when using an app that require root if that app is closed then for some reason the device unmounts the sdcard to safely remove it. Has this happened to you before it reboots? If so then there is nothing can be done right now, you will just have to wait for Owain to fix in the next update or two of either cyanogen port.
There are other issues including issues with wifi. In my expierence, if there are some issues anywhere in software, there is bound to be more (no offence Owain you rock) so there may very well be issues with something your using or doing differently
Hope this helped, if you need anything else just ask.
Cheers,
Jeremy.
Mine didn't turned off anymore after I reinstaled the 2.1.1.0.6 through SE too bad I'm stuck on 2.1 now =/ but I'm ok because I was scared of it being a hardware problem. Thanks god it's not

[Q] Radio Data connection causing Reboot

Hey guys, I've been having issues with my X10a's data connection. Tried the latest Wolf's gingerbread, and of course flashing down to a generic 2.1 which does seem a bit more stable on the connection but I'm hoping I can figure out the issue completely.
Basically, when the radio initiates a data connection the handset has a good chance of freezing up and plopping itself into a nasty little reboot. Now I've tried up and down flashes like I said, tried a new battery, SD cards and I'll probably resort to buying a new sim to test with to rule that last bit out too. Any help would really be appreciated. Here's some current info.
*Wireless seems to work just fine
*can make calls send texts
Carrier AT&T
Android Ver. 2.3.3
Baseband Ver. 2.1.71
Kernel: 2.6.29-00054-g5f01537
Thanks in advance for any help guys.
Maybe this can help:
Via recovery:
Wipe dalvik cache
advanced options-fix permissions.
greets
Tried it a couple times but it Didn't seem to help any unfortunately, thanks anyway.
Edit: I've set my phone to not use Data on the phone radio for the time being so I can still at least use wifi which seems to be doing just fine Calls work and text messaging works just fine too bizarrely enough. Another thing I'd like to note is that One dump log (that I unfortunately lost) from when I was testing to make sure it wasn't a heat issue both times seemed to point to some possible networking related aspect, NPARTS? or the like with some other stuff.
add me on gtalk [email protected]
i had problem too !!!
but solved now
goku16 said:
add me on gtalk [email protected]
i had problem too !!!
but solved now
Click to expand...
Click to collapse
Added, any help is always appreciated, it's a bit weird how this issue is slowly starting to surface for multiple people at once.
Why add GTalk instead post it here so everybody can solve if it happens to them.
silveraero said:
Why add GTalk instead post it here so everybody can solve if it happens to them.
Click to expand...
Click to collapse
Hopefully he'll open a thread about it here for everyone.
silveraero said:
Why add GTalk instead post it here so everybody can solve if it happens to them.
Click to expand...
Click to collapse
cuz im not the expert @@
im afraid of making mistake as well?
so yeah, better in conversation but i got my phone work after 2 days of flashing back and forth @@
but anyway... will see how it go with the person i just helped, if it goes well then i ll start, if not then idk... will figure something out
Well, no luck with any 2.3.3 based android unfortunately so I down flashed to a 10a 2.1 build and that seems to run just fine as far as the radio is concerned, in the end I think there's just so many factors to muddle through hardware wise cables, sims, batteries yada-yada that i'll take this turn of fortune and wait to see if SE ever releases anything 10a specific on the assumption there may be an off chance it addresses some rare little quirk a few others and myself seem to have.
Sounds similar to my problem, maybe same solution... Every time phone is on charger and network is used, phone automatically rebooted after a little while. For me, this was same on all WB GB roms until now. But now, I am typing this and browsing XDA while charging and its not rebooting. I cant give you a guarantee but maybe phone just needs time to settle? Its been preyty good to me for a while now.
flash the phone in the weekend and leave it alone for like half a day or something^^
i leave it overnight and surprisingly wake up and see the phone is on without any lose of battery ( well, 1or 2% ) ^^!
Just an update on my progress. I was playing around with the phone last night, and had managed to get it to the stage of having the 2.3 update but without a sim. I charged it to 100% and then attempted to put in the sim card. It didn't like that very much and instead of going through the restart loop, it just would not turn on.
I flashed it back to 2.1 and i it worked again. Then i flashed it to 2.3 and it wouldn't turn on again. Flashed it back to 2.1 and gave up for the night.
This morning, i tried to put in the sim card in 2.1 and it worked!
I think on my next days off, (in 2 days) i will try and flash it to 2.3 and see what happens.
In reference to the posibility of a hardware issue, i did not smell any burning The phone has been running all night and the battery is not hot at all. In fact it is cold. It could still be a hardware issue, but I'm not getting any of the issues described in that thread mentioned execpt the restarting.
Yeah, it's seeming like our phones are in a little "Does not like 2.3" minority If I could decipher the hardware version stuff under the battery maybe that would offer some more clues up.
Yeah, it's seeming like our phones are in a little "Does not like 2.3" minority If I could decipher the hardware version stuff under the battery maybe that would offer some more clues up.
Click to expand...
Click to collapse
Yeah, i'll take a picture of the the specs and post it up here in the next few days.
srsly guys... u need more than a day to flashing around to get it working.. especially the BB + kernel... as far as i can remember... because mine is x10a... i flashed the 2.1 generic FW and i have BB54... then i root + install xrecovery...
then i flash the 2.3 ftf via flashtool using the flashtool mentioned in Doomlord rooting method section ( because the xrecovery only working if u install through that version)
after flash, i leave it all night ( well because i felt to sleep while the phone still booting) in the morning i wake up and there it is... battery is nearly as full and phone running great with signal
then i root the phone via doomlord method + install xrecovery... then leave the phone for a while see if any reboot--- but none
so i start flash via xrecovery wolf's version... firstly on 3.5.... nothign else and leave it for half a day....
Yeah, that's what i plan on trying. The method of leaving it for a while after you have done something worked for my sim card issue.
do it on weekend yeah? or else u gonna get bored because otw to work the x10 keep rebooting =))
I use xperia x10a japanese docomo base. And i have the same problem
Any gingerbread rom get into boot loop once i insert my sim card. Without sim, it just works fine. What might be the problem, and how to fix it?
So far so good
I can confirm a very slow and steady pace works the best, Running Wolf's now and it seems stable so far, I'll keep an eye on it and give you guys an update in a while.
it will be fine.. just let it run without flashing anything ^^!
for a while

Xperia mini pro sk17i reboot loops

Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
seems like firmware problem to me.
take the phone to service center if haplens again.
but I guess its fixed now, tho I dont know the reason, might be something happened by updating
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
coolbuy said:
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
Click to expand...
Click to collapse
This might be due to any software you installing after flashing...
Try to remember what you do after flashing and uninstall that software
Else get global copy of .58 update and flash that .ftf packageby using flashtool...
coolbuy said:
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
Click to expand...
Click to collapse
how do u solved it? i have the same problem. oh man. this problem make me sick
bobo180590 said:
how do u solved it? i have the same problem. oh man. this problem make me sick
Click to expand...
Click to collapse
i allready experience boot loops last week ago..
many method i try to fix it.. the best way is im using wotanserver to reflash the original firmware..
i also try using seus and flashtools but totally doesn't work..
so the best way is try use wotanserver..
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
I have exactly the same problem
Markus-SEAnswers said:
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Hi Markus, Thanks for the response. As soon as i bought the phone i updated the firmware using pc companion. The flashing part went fine and the phone was working fine for 3 days, then it started reboots and turnoffs. I reinstalled the firmware and the same happened again. Then i observed this repeatedly happens when i finish call or lock the phone once it happens. i Also noticed the last called persons info is not stored in call log. But if u plug it for charging then the phone is fine. I rolled back to the previous .42 version. It was working fine for 4 days, yesterday after an hour of music playback (battery was around 44% or below) this happened again. i turned off the phone once it started restarting itself . then turned it on and cleaned the call logs. From that point its working fine without any shutdowns/restarts. Please help, i'm pretty sure that this is not a hardware issue. if the phone can run fine for 3 days without any probs..
andymac2k8 said:
I have exactly the same problem
Click to expand...
Click to collapse
me too when i use GPS or Wlan (.42 and .58 Firmware).
Thanks for the info.
I suggest you wait for the new update (.6x) which should hopefully be available for your phone very soon. If this won't fix the problem you have or if you don't feel like waiting for it (I cannot give an exact date when you will get it) you should contact a service center and have them examine the phone and do whatever necessary to get it working properly.
Repair routines varies a lot depending on market and local laws so you should give the local support a call and ask for some info about this if you choose to go with the service option.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
-Markus
Oops, double post.

[Q] Frustrated with desire x

I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
neXus PRIME said:
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
Click to expand...
Click to collapse
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
rocky00001 said:
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
Click to expand...
Click to collapse
Let the warranty guys wonder why the issue happened. Its a costly thing, and warranty is EXACTLY for these type of situations. USE it.
Just save yourself the hassle and get it replaced like nexus suggested if you dig into what the causes are it will take a while because i tried to with an older htc device
Jb wont solve it, if its kinda similar to my problem described in your previous thread, motherboard change is the only option
thanx everybody . so that means i will live with this faulty device for sometime more till i go back to my work place n have access to service station
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
djranbhir said:
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
Click to expand...
Click to collapse
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
myusernamewastoken said:
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
Click to expand...
Click to collapse
ditto.it started once in week types but now the frequency is pretty constant n not progressive.. might be that we are few of unlucky ones.
i called htc few days back they told me flashing rom should fix it
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
rocky00001 said:
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
Click to expand...
Click to collapse
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
I also have 720.3 but don't have such problem.
That's absolutely a hardware problem,take it to service center asap n dont wait for jb update.
sent from my HTC DX
myusernamewastoken said:
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
Click to expand...
Click to collapse
YEA may be i can but that will take forever in India to get a proper response from main htc office/SC that is 3500 miles away. I will be in bangalore in may/june so will directly go the main service centre myself. Additionally I don't think they will replace the phone immediately so sending over mail will be useless if i get the same phone back with some temprory tweaking from their side.
I have 6 months of warranty left till November so if it goes bad let it be, my case will get stronger.
Can i flash my phone back to 1.18.420 myself without voiding warranty.?
In future i will think twice before going for HTC
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
djranbhir said:
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
Click to expand...
Click to collapse
thats old desire trick called "put that brick into freezer", but it doesnt help in long term, youll have to cool it whole time youre using it
RANDOM REBOOTING devices with STOCK ROMs have FAULTY HARDWARE.
I phone shouldnt reboot on heat even with extreme use, and if it does, its faulty.
If you have custom roms or kernels, then it might be due to software issue, but on STOCK, its always HARDWARE.
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
You remember me about my old Mio A701 phone who started to behave strange for month or two... and after that the radio chip crashed...
Also it happend on my wife's LG phone that a little dirty (mettalic I think) on circuit inside right behind the power plug was able to freeze the phone and some times to restart.
So, if you tried all that things and the problem is not solved then it is a hardware problem! You have to disassemble the phone and repair it! Or go to service center (never I had).
its not a heat problem coz .i can use this device for prolonged sessions. only when the screen is off and network on it reboots
PS. when is jb coming to India
Try one more thing there is a app(don't know name) which can increase the minimum processor frequency
Try that out may be your CPU has very low min speed, don't sure about this but give it a try.
If that requires rooting then don't do it.
sent from my HTC DX

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