[SOLVED!] Favorite contacts facebook thumbnails do not update - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

hi guys,
i'd just noticed this problem right now, after i told my friend to change his facebook profile picture - it did not change in my favorites contacts, it remained the same as the one he had before..
i remember that when i first got the phone and people would change their facebook profile pictures they would simultaneously change in my favorite contacts as well..
i already tried removing the contact's photo and canceling the contact's link to facebook and set it all back again, but i still get the previous picture and not the new one.
maybe something to do with cache?.. i'm just thinking out loud here..
any idea guys?

I believe that it has settings for auto update times (much like the weather, stocks, twitter, etc). Check to see how often you have it set to refresh. You can find it under settings/data services/facebook (login, data sync)

well.. yet another issue solved, thank you faelok!
Actually the update time was 2 houres, and it had been alot more than 2 houres since my friend changed his pic, BUT - i logged out of facebook acount via the data services setting, and when i logged back the pictures changed to the recent ones
p.s.
this did not help though when i logged out of facebook via the facbook app, it only worked once i went to settings > data services > turned the Facebook switch to OFF and ON again..
again - tnx alot!

Tnx! This solution solved my problem too!

Related

Missing Facebook contacts??

For some reason I do not find all my FB contacts to link contacts of my HD2?
I do not what causes that but my FB application and HD2 when trying to link user to fb user... it doesn't find all my fb friends... I have about ~250 friends...
Are you trying to link your contacts to their fb accounts?
The HD2 automatically links contacts to their fb profiles if their names match. If their names do not match you will have to link them manually by selecting the contact --> edit contact --> Associate with facebook account (scroll to bottom)
(Note: some people have said it can also link by email address, but I have had no success with this)
Or do you mean that some fb friends do not appear in the associate list? I have had this issue a couple of times, try restarting the device or logging out and back into facebook via accounts manager?
jwchips said:
Are you trying to link your contacts to their fb accounts?
Or do you mean that some fb friends do not appear in the associate list? I have had this issue a couple of times, try restarting the device or logging out and back into facebook via accounts manager?
Click to expand...
Click to collapse
This one... and all my friends are also invible in FB app v1.1.0.17.
And... I've tried reset and restarting my device soooo many times to get this working...
Hmm... accounts manager?? My bells are not ringing?
Account manager: Start --> Settings --> Connections--> Account Manager
Also try Settings Tab --> Data Services --> facebook --> tick Download data Automatically
Also try finding profiles over WiFi as opposed to 3g?
Hope this helps
jwchips
Damn don't work... I've about 280 friends and in list where I can choose contact for linking I see only 196 contacts...
C'mon guys I am desperate about this situation....
have you logged into facebook via sense or are you just using the fb app ?
Both... However... FB app is working ok but sense don't update anything anymore...
It seems that now it is time to update Energy ROM again
Damn... after updating ROM to Energy_Sense 18.9 version I still do not have ability to sync all my contacts to facebook contact. Sense only see 195 FB contacts.
I've been having the same problem for a few months now. I've got a stock HTC Pure and I'm using the ordinary Facebook app downloaded from MS Marketplace.
When the HTC Sense tries to link a contact on my phone with one of my FB friends, not all my friends show up in the list, even after refreshing. Brand new friends just added show up, but a small handful of existing friends are not in the "Link Profiles" list.
Also, those same friends are not showing up in the Facebook app. When I view my friends list, they are simply not there, as if we're not even friends. Even weirder, if I search for those friends by name or email or phone #, no results appear. So I can't view their wall or profile or anything.
Another weird thing about this is that if one of those friends sends me a message through FB, it shows up in my message section of the app, but there's no name next to it, and no profile pic (just the generic pale blue head icon). If one of those friends posts on my wall, their words show up in the app but there's no name or pic beside the post.
I tried everything from updating the app to hard resetting the phone, but still the same problem. We tried entering the city in the employer section like someone mentioned already, but that had no effect.
Anyone else have these issues? Any resolutions yet?
I'm having similar problem today, but using the method: Start --> Settings --> Connections--> Account Manager, logout the FB. Then go back to FB on sense to login, everything back to normal.
Thanks jwchips for the tips!

[Q] regarding syncing contacts.

ok, i'm not normally one to have trouble with issues such as these, but this is my first android phone (htc evo 3d) and when i first got it on launch date, i manually entered all my contacts from my old phone to my new one. well i recently went through the root process and read that if you had your gmail account as the primary google account, that you wouldnt have to worry about your contacts anymore, after a wipe or changing to a new phone.
well after root i let the phone do all the gmail syncing after enabling it, and my contacts are still not there. i am having trouble getting into an option that will let me view or add or edit contacts from google. i go into accounts and sync, click my google account but all it will let me do is enable or disable the syncing of contacts. can someone give me a brief rundown of exactly how this works? and are my contacts all gone?
It works pretty much the way you described it; once you have the contacts in your phone you sync and they all get saved to your default gmail account. Then when/if you decide to wipe, you run sync again and they'll be uploaded to your phone.
This is what I'd do if I were you;
- Open gmail -> contacts and check if they are actually there.
- If your contacts are there, then maybe you don't have them set to shown in your phone display options under contacts.
thanks for the quick reply. when you say to open gmail, do you mean through the accounts and sync settings menu? or the gmail app? when i go through the accounts and sync, i just get the option of turning the syncing for each category (i.e. contacts, weather, news) on or off, i cant actually go into each one to see what they are comprised of. i feel pretty dumb not being able to figure this out, but i had over 100 peoples numbers and information on my contacts before i wiped and rooted my phone, so i'm willing to accept sounding like a noob in hopes of possibly getting them back.
thanks again in advance.
No problem at all No, I meant open it on your computer (http://www.google.com/contacts) and see if there are any in there.
Regarding display options; I don't know which phone you're using, but you get there by opening Contacts -> Display Options on my LG (http://www.shrani.si/f/30/1s/1KBZD0Ot/screenshot-1314442655693.png a screenshot of how it might look like if it's of any help)

HTC Amaze 4G won't sync certain Facebook profiles

I have one friend from Facebook that just won't sync with my phone. I have removed her, added her back, resynced and nothing. I have restored my device twice, and still nothing. I have removed Facebook from my phone, I have done everything that I can think of. I have used two programs (SyncMyPix + HeartofAngel), but her profile just won't show up in either program to sync to my phone.
All of my fb friends are linked according to their Google contacts in my address book. The contact in question is linked. HTC suggested I sign out of fb, clear everything under Facebook in applications, reboot the phone, then sign back in. However, HTC sense doesn't always sync. So I use a program from heartofangel.com and an app on my phone called SyncMyPics. When I launch and sync using that latter on my phone, everyone syncs, except for this particular fb friend. When I look at the results, she's not even listed in those results. When I use the Google contacts program from heartofangel.com, every fb friend populates. When I scroll down to hers, she's there, when given the option to re-link her Google contact to facebook contact, it doesn't appear she's a friend of mine on Facebook. I've removed the Google contacts and syncmypics apps on Facebook, then relaunched the apps, then allowed permission again. Nothing works. Does this make any sense?
She is definitely a friend of mine on fb. She has not unfriended me. She shares her email on fb, but not her phone #. She's showing up as Google and Facebook (linked together) in my address book. It's just with other syncing apps/programs, she's not showing up with those. It's the weirdest thing.
What on earth could this be? Any ideas?
I think its a Facebook problem, I've been having this problem with my cousins Facebook page since i had a samsung vibrant, i've since then gave up, i never found a resolution
supraman89 said:
I think its a Facebook problem, I've been having this problem with my cousins Facebook page since i had a samsung vibrant, i've since then gave up, i never found a resolution
Click to expand...
Click to collapse
I am beginning to wonder that myself. I have 391 friends on FB, but only 388 are syncing with my phone. I guess I am a little anal about that. LOL! I want them all to sync over. I am posting my problem on here to the "google contacts sync" forum and see if the owner has a suggestion.
I had similar problems when I first set up my Amaze with my wife's profile. Don't remember exactly what fixed it, but I think it was after the third or fourth time I cleared data and caches in both the Facebook app, and the Facebook for HTC Sense app, and sense then everyone is syncing fine. Maybe it had to do with the order I cleared them, I'm afraid I just don't remember.
I have found a solution but you won't like it...it took me a while to figure this out...so basically if you set up your google account before your facebook, facebook will not sync correctly....since android 2.x won't let us delete the current google account (ICS will allow this), you have to reset to factory settings, then setup your facebook account DO NOT SETUP google when prompted in the start wizard. wait an hour or so until all pics and things are downloaded and everything is synced up...then go ahead and setup google account so you can use the market, but make sure you are not syncing google contacts yet, update the facebook app through the market, (this way you will get high quality pics from facebook, if you have an older facebook app on your rom, you will get lower quality pics until you update to the new facebook app), finally you can sync your google contacts etc after about an hour or so (if you have sense) you will get a bunch of matched or linked contacts showing up ....this should help...
any questions let me know
WOW! Now THAT was some good advice. I am going to do that here now and see what happens. I have installed Friendster, and this one FB friend STILL doesn't show up in that app either. I am wondering if this has something to do with the FB API. I have 391 friends on FB, but only 388 are syncing to my phone. It won't hurt to do a factory reset.
Thank you for that info.
seansk said:
I have found a solution but you won't like it...it took me a while to figure this out...so basically if you set up your google account before your facebook, facebook will not sync correctly....since android 2.x won't let us delete the current google account (ICS will allow this), you have to reset to factory settings, then setup your facebook account DO NOT SETUP google when prompted in the start wizard. wait an hour or so until all pics and things are downloaded and everything is synced up...then go ahead and setup google account so you can use the market, but make sure you are not syncing google contacts yet, update the facebook app through the market, (this way you will get high quality pics from facebook, if you have an older facebook app on your rom, you will get lower quality pics until you update to the new facebook app), finally you can sync your google contacts etc after about an hour or so (if you have sense) you will get a bunch of matched or linked contacts showing up ....this should help...
any questions let me know
Click to expand...
Click to collapse
I did exactly what you suggested. I actually have 389 FB friends and all 389 FB friends are now downloaded to my phone. However, I am getting some with their profile picture and some without. See attachment. I have cleared the data from both FB and FB for HTC SENSE now 3 times. But not all of the profile pictures are downloading. Perhaps I need to go ahead and sign in to my gmail account and download the newest FB app, then resync? Any suggestions would be awesome!
Same problem
hruehl said:
I did exactly what you suggested. I actually have 389 FB friends and all 389 FB friends are now downloaded to my phone. However, I am getting some with their profile picture and some without. See attachment. I have cleared the data from both FB and FB for HTC SENSE now 3 times. But not all of the profile pictures are downloading. Perhaps I need to go ahead and sign in to my gmail account and download the newest FB app, then resync? Any suggestions would be awesome!
Click to expand...
Click to collapse
wait for all the pictures to download give it some time a couple of hours...then if not all are downloaded sign into the market and get the latest facebook app...when you're signing into market, MAKE SURE THAT YOU ARE NOT SYNCING CONTACTS ITS GOING TO START TO SYNC RIGHT AWAY, STOP IT IMMEDIATELY. AND MAKE SURE AUTO SYNC IS OFF. once you downloaded the new facebook app, simply sync again. and if this doesn't work, delete the facebook account under sync (not the app itself) and add the facbook for htc sync again...this should do it.
And the picture quality is also.very very low..
When I call some1 is see only pixels.
Sent from my HTC Amaze 4G using xda premium
dullhunk said:
And the picture quality is also.very very low..
When I call some1 is see only pixels.
Sent from my HTC Amaze 4G using xda premium
Click to expand...
Click to collapse
thats because facbeooks native app uses 96 x 96 pics, don't even download facebook app, use the facbook for sense app, under sync section to sync the contacts and pics first, it'll give you much higher quality...unless you're running NRGZ rom, he has replaced the original Facebook for Sense app with the stock facebook, in which case you have to push an apk from another rom to your phone and resync. check out nrgz threads, someone just told me to do this recently.

[Q] Sync phone book with facebook not working

My phone book when i had my arc use to sync all the pics with fb but now on the xperia s it has synced a couple was wondering if there is a solution or any1 with the same problem. I have fb inside xperia turned on so it should work
thanks in advance
They'll all be in your google contacts already I guess, so merge them there and they'll update on your S as soon as gSync runs.
Scratchling said:
They'll all be in your google contacts already I guess, so merge them there and they'll update on your S as soon as gSync runs.
Click to expand...
Click to collapse
I can't do it. I have sync my contacts through my gmail into my xperia s and then I logged in facebook and checked the option sync my existing contacts. But nothing happened. What i do wrong ??
Go into contacts
Hit menu then filter . Make sure Facebook is ticked in the option
Failing this , I had a problem where my contacts came over and not the pictures .
What I had to do was uninstall the facebook updates . Turn off the Xperia facebook sync
Add the facebook app updates , log on and set it to sync all contacts
Waited for sync to finish then added xperia facebook sync
It then worked
I had the same problem! Facebook updates and everything but will not sync my friends' photo onto my phone! Had to use "facebook sync" from the store/play in the end
I have a relatively same problem.
My contacts aren't synced with FB. FB sync either way syncs all my FB contacts with phone number.
I'd like it to sync only the ones that are already in my phone. How can I do that.
I'm also having this issue, with my X10 it was just a case of going through each contact and 'joining' them with their Facebook profiles, although now I've moved over to the S I cant seem to figure it out, i have the odd couple of friends who have pictures as their contact images but these are either coming from Gmail or G+
the occasional Facebook picture will link up but not all of them like before
I had the same problem. Just go to the settings>accounts & sync settings and there in Manage accounts tab you should have facebook inside xperia and there you should have sync calendar, albums in agllery and contacs. Works fine on mine
Hi i cant seem to find this option in my XPS.. "facebook in xperia" as that of the arc..
mateusz243 said:
I had the same problem. Just go to the settings>accounts & sync settings and there in Manage accounts tab you should have facebook inside xperia and there you should have sync calendar, albums in agllery and contacs. Works fine on mine
Click to expand...
Click to collapse
Ahh.. will try that. Didn't work first time. Maybe more luck next time
Although I tested mine and it works fine, I use Friendcaster pro for push notifications and contact pictures. The pictures are a higher quality and look really nice compared sometimes. I used to use it as my main Facebook app, but Facebook have really stepped up how good their app is now
Oh and by the way there is a free (ad supported) version as well, called simply Friendcaster
I've always had a problem with the image quality, but now it also downscales the images I set to a thumbnail format. Facebook images and manual set images get (I think) sync with gmail, and get replaced by a thumbnail version (same goes for facebook images, so i assume it's the gmail sync.
Any way I can fix this ? I still want to keep sync with gmail, and the above app "friendcaster" I might try, but it wont solve the problem for manual profile pictures I set.
I hate this, I've got a huge ass crystal clear screen, and only low quality and/or images with 100by100 pixels
i still cant get the phone book to sync contact pictures with facebook. i get three different contacts when facebook sync and facebook inside experia syncs. i get different info for each.
do we have to manually merge all the contact info?
bazooka_joe said:
i still cant get the phone book to sync contact pictures with facebook. i get three different contacts when facebook sync and facebook inside experia syncs. i get different info for each.
do we have to manually merge all the contact info?
Click to expand...
Click to collapse
Same here.
The only thing Facebook in Xperia synced for me was my best friends relationship status lol.
Urgh! I do not know why. But this still does not work for me, and its a bit frustrating!
Anyone have any solutions on the new ICS for this issue>
This is due to FB and Google not agreeing on the way contact settings are stored. Doesn't work on ANY ICS device without some kind of hack.
Whats the flag which defines the sync?
Hi, my ques is that what criteria or field is it that is necessary for a successful sync?
Like, i have 2 phone contacts with matching names as on facebook, and same email as used in their fb a/c (both hv no nmbrs posted on fb).
But one contact sync beautifully with bday, photos etc, but the other has no info pulled!
So what criteria sets d sync???
(SE Arc S on GB unrooted)

[Q] Contact pictures (Google) disappeared

Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Exactly the same thing happened to me today. Apart from manually putting photos back on the phone's contact app or restoring from a backup I don't have a solution.
Ashley
SergSlim said:
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Click to expand...
Click to collapse
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
imilic said:
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
Click to expand...
Click to collapse
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
SergSlim said:
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
Click to expand...
Click to collapse
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
imilic said:
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
Click to expand...
Click to collapse
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
SergSlim said:
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
Click to expand...
Click to collapse
any news?
Installed the new SlimBean build and Skype, no problem here.
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
I've updated firmware to XWLSW via ODIN without wipe - did not help.
Decided to play with contacts a bit more. unlinked all of the other accounts such as skype, facebook, etc. - did not help.
Then I went to contacts.google.com and reused the same pictures for those contacts that I set them for long time ago.
And that fixed the problem.
I then decided to sync my contacts with facebook (emails) and that took me half a day to figure out how to do it correctly. :laugh:
Now, I reconnected skype and facebook accounts, but for some reason I don't see some of the Skype/Facebook contacts in the list. They are not linked with my google contacts for the same people, and I can't find it in the list. Strange things happen..
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
Today all the photos disappeared again. I'm frustrated.
SergSlim said:
Today all the photos disappeared again. I'm frustrated.
Click to expand...
Click to collapse
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
SeraphimSVK said:
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
Click to expand...
Click to collapse
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
mary-lou said:
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
Click to expand...
Click to collapse
I guess two days later Skype updated their app, and it happened again.
Here is the proof that it is happening because of Skype:
http://community.skype.com/t5/Andro...ing-all-non-Skype-contact-photos/td-p/1735257
http://forum.xda-developers.com/showthread.php?t=2351825
No, it happened definitely BEFORE I downloaded the update - and exactly two days after I reactivated the syncrhronisation option in Skype.
AFTER downloading and installing the latest version the contacts disappared, reappeared, disappeared and reappeared again (maybe the regrouping of the contacts in google helped the reappearing but I think the last time they disappeared/reappeared magically I haven't changed any settings).
It is definately Skype on my phone. I had it turned off for some days, yesterday I had to make a call with Skype and my contact photos were gone again. Turned off Skype, cleared contacts cache, synced google and everything is ok again.
same thing happened to me today
Any ideas How to fix it?

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