Software or hardware related??? - Vibrant Q&A, Help & Troubleshooting

hi guys, like a week ago i lost my g1 and now im looking for a replacement... im not a noob so please dont talk to me like one
the history goes likes this, a friend of mine has a samsung vibrant and it has this glitch, the lights of the bottom buttons go on and off constantly and the phone vibrates like when someone is calling you... my question is, can it be fixed by flashing a new rom or can it be hardware related??
I have not been able to try the phone, i just saw the problem via webcam so i dont know exactly what sets the lights up or if its a random thing....
any ideas?? i want to buy the phone but i want to know if i can fix it with a rom or not

Why doesn't your friend get a warranty replacement first before you buy it second hand?
Sent from my SGH-T959 using XDA App

disturkis4u said:
Why doesn't your friend get a warranty replacement first before you buy it second hand?
Sent from my SGH-T959 using XDA App
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maybe he stole it from someone haha xD i dont know.... i think he bought without contract but he doesnt have a warranty and he wants the money asap....
please answer my question guys
edit: we are not like close friends, I barely know the guy... just so you know...

If it was a software issue we would all have the problem. Do not buy it.

Check the LDI under that battery, it should be white. What you are describing sounds a lot like liquid damage.

Related

bottom buttons not responding? fix?

hey guys, im trying to get a vibrant and found this guy who has a mint condition vibrant but the touch sensitive buttons dont work, the screen is perfectly working but the bottom buttons wont register the touch... some time they do but most of the time they dont... there is no water damage and he says that the phone has not been dropped so, wtf happened here? any software related thing going on here?
ill buy it if there is any way to fix it, maybe some of you have experienced this issue and have an answer?? thanks and please give me some advice
I've returned 2 vibrates because of the home button being haywire. From everything I've heard also, I'd advise you not to get the phone from this guy, its a hardware malfunction.
Sent from beyond galaxy s
Leoslick said:
I've returned 2 vibrates because of the home button being haywire. From everything I've heard also, I'd advise you not to get the phone from this guy, its a hardware malfunction.
Sent from beyond galaxy s
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damn.. i want a vibrant so bad! and this one was really cheap but thats a serious problem. guess ill have to pass on this one
etu_aty said:
damn.. i want a vibrant so bad! and this one was really cheap but thats a serious problem. guess ill have to pass on this one
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shyt man i have the same issue on mahh vibrant....ive tryy everythinq i cann and i couldnt get it working....
Someone it depends on the rom yiu install too. I had that problem when I bought mine from a guy at craigslist.. But when I installed axura or other rom, the home button worked flawlessly. I don't totaly agree that its "hardware issue" I think its on the software "roms"
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[Q] Please help if you can!

Ok, so I am one of the MANY pissed off Vibrant owners. My GPS would never work so I saw that video of the GPS antenna mod and decided to try it for myself. Before you go and tell me what a dumba$$ I am for breaking it I took the utmost care in trying to complete this. Anyway, I did everything that the vid said except for the part where it says not to bend it too far or it will break. It broke. Yeah, beyond words my frustration. Started cussing Samsungs name. Anyway, does anyone have a clue as to how I can fix this or am I screwed? Thanks in advance!
Get flame suit on
Good luck, if you have insurance you can just get a new one for $150 or whatever the copay is.
Sent from my SGH-T959 using XDA App
insurance is the only way out..
Sad to say but opening up the device voided your warranty. IF tmobile finds out what happened you will probably be charged the out of warranty fee... You should have thought about this a lot harder before you decided to play operation on your vibrants guts
Hey mine broke too......all I did was dropped a blob of molten solder ......work ur sense for the height
Sent from my SGH-T959 using Tapatalk

[Q] Can someone explain the steps to getting a free replacement?

I've just become aware of the new replacement program for problem Fascinates. I've been reading the forums but it wasn't completely clear EXACTLY what i need to do in order to be offered a replacement. I bought my Fascinate on eBay like 3 months ago (pre-rooted with a Blackhole ROM i believe) and while i do like it, it does have it's share of issues. i get the phantom button press a lot, GPS is VERY slow to lock at times, i occasionally get random voicemails from calls i didn't know i missed, my screen timeout setting is constantly changing back to 15 secs when i set it to 2 minutes, and MMS rarely works.
so yea, from what i've read so far, it seems like i'm prime for a replacement. but i need to know first off, do i need to flash a stock rom or will it not matter? will i need to take it in and prove it's not working because it only has these issues sometimes and i may not be able to replicate on the spot? also what exactly do i need to say (and who do i call) in order to prompt them to offer me a new device? thanks in advance for the help and i apologize if this is explained somewhere already. i've looked and it just seems to mostly be people talking about their new phones and not how they actually got them.
1. Go to Walmart.
2. Buy knee pads and lip gloss.
3. Go to Verizon.
4. Put on knee pads and a good amount of lip gloss.
5. By now you should know where this is going.
superchunkwii said:
1. Go to Walmart.
2. Buy knee pads and lip gloss.
3. Go to Verizon.
4. Put on knee pads and a good amount of lip gloss.
5. By now you should know where this is going.
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seriously, i would like to know how to get this free upgrade.
Just act stupid and say your phone doesnt work right and yes u should change everythin to stock couz root voids your warranty. But sometimes they still replace even if i did it. But change back to be safe
Sent from my MB860 using XDA Premium App
You may have a problem because you didn't get the phone directly from vzw & they can find that out. Also, they're getting hammered right now with people trying everything to get this deal whether they need it or not. Seems like they're becoming a little more stringent with their criteria. But I think the real problem for you is where you got the phone.
Sent from my DROID X2 using XDA Premium App
B1gC72 said:
seriously, i would like to know how to get this free upgrade.
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Ugh! I hope you get nothing. vzw knows YOU didn't buy the phone from them.
good day.
I wish I could tell you good news, but I've been down this road before. My hub bought a phone off ebay and found out something was wrong with it that same day it came in the mail. He went to Verizon and asked them if they could do anything and they said since he bought it from ebay they can't do anything. They are going to look into your account and know that you didn't get it from them, so I don't think you have any hopes at all getting it replaced.
You could however flash it back to stock and try...if you don't succeed...keep it stock and put it back on ebay. The fassy's are still selling for quite a bit and use that to purchase new phone.
well thanks for all the help. some people seem really offended but the only reason i even asked is because people on other forums said they traded in their eBay Fascinates and got the deal. i don't know if the warranty is transferable or not, but it's still been out less than a year and should be covered. also, there is no way they can tell i bought it on eBay either. the most they should be able to see is when i activated it and maybe track the ESN back to the original owner, still doesn't say i bought it on eBay. i didn't buy it directly from Verizon but the guy i bought it from did. people were even having success with phones bought from Best Buy.
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
chopper the dog said:
Ugh! I hope you get nothing. vzw knows YOU didn't buy the phone from them.
good day.
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Do you think it only has to be from an authorized retailer? I bought mine from Best Buy and they never even asked me where I got my phone. So maybe they can somehow tell if it was either bought from them OR an authorized dealer OR maybe the reps that I worked with didn't care.
They probably won't be doing swaps anymore because ED05 is official and ready.
times_infinity said:
They probably won't be doing swaps anymore because ED05 is official and ready.
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For sure the swap ended yesterday due to the new ED05 update. Right now, they're only offering replacement Fassys. I was however, able to talk them to giving me an early upgrade for the trouble since I REALLY hate this phone. Better than nothing, and they were real cool.
trailblazer101 said:
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
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i understand perfectly. and don't you think your being a little extreme? it's not like my phone doesn't have issues. it WAS bought from Verizon and it has a warranty. so I didn't personally buy it from Verizon but what the hell difference does it make? if it's messing up and under warranty, they should fix it or give me a replacement. did you even read my original post? i said what was wrong with the phone so it's not like i'm making stuff up, i just wanted to know what they were listening for in order to qualify for the upgrade replacement since i have more than one issue. don't make me out to be the bad guy, read on other forums where people are just saying they have issues to get the upgrade when their phones work fine. i even saw one story where a store manager encouraged someone to say they were missing calls to get a Charge for free when the guy said he was saving money to replace his Fascinate. so it really falls on the reps to do their jobs anyway since they are supposed to actually check for issues, so isn't it their fault if they don't? i ended up not even calling anyway, so get off your high horse guy.
and no, i don't think they can tell where i bought it. they can most likely tell where it was originally purchased and see when and where it was activated and deactivated but how can they possibly know more than that? stop spreading propaganda.
call vzw and tell them the problem and theyll tell you if you are eligible for one
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fordee11 said:
call vzw and tell them the problem and theyll tell you if you are eligible for one
Sent from my SCH-I500 using XDA App
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i'll probably just wait for a new ROM based on the latest update now if that actually fixes the issues. sure the allure of a new device is intriguing (especially if it's free), but i don't dislike the phone, i just want it to work like it's supposed to.
trailblazer101 said:
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
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I love the holier than thou forum white knights. I swear you relative moralists leave no forum untouched with your auto-ego stroking.
Listen, everyone who owns a Fascinate and went through the OTA update process had the same issue with missed calls and texts. Furthermore, even custom ROMs (CM7 included) experienced this issue. Until now, there was no work around and not everyone is an XDA daily driver and knows that ED05 has been released. We all went through the exact same run around waiting for Froyo, I know I for one wasn't about to sit back and wait for this release to be pushed back 4-5 times. I took the free upgrade and I don't feel the least bit bad about it. I even posted the script that worked for me on the first try, because at the time ED05 had no firm release date and I feel like everyone pumping out $200 for a phone and $100+ a month deserves a product that won't cause them huge issues like the Fascinate caused for me. I lost thousands in sales because I missed calls and the Google Voice missed notification wouldn't show up for 15-20 minutes.
Bottom line is, don't try to crucify everyone that asks for help with this situation. Odds are they don't know about ED05 being released and they probably don't trust Samsung to get an update out on time because they never have. The only reason this one came so fast is because Verizon/Samsung were losing their asses on replacement costs.
TLDR: Don't be a ****.
B1gC72 said:
i'll probably just wait for a new ROM based on the latest update now if that actually fixes the issues. sure the allure of a new device is intriguing (especially if it's free), but i don't dislike the phone, i just want it to work like it's supposed to.
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+1 and I also would enjoy the better camera and front facing as well.
Sent from my SCH-I500 using XDA App
Tell them you lost it somewhere where there is a high volume of people coming and going i.e the mall, hospital etc. if you have insurance on your phone you should be able to get a new one
Sent from my I500 using Tapatalk
If you think you can call Verizon and say your phone is defective and expect them to send you something different then it wont happen.
1. You bought the phone off eBay, thus you no longer have a one year manufacture warranty.
2. Without the manufacture warranty they cant send you a replacement phone.
3. Your best option is to see if you have an upgrade or go through your insurance and see what kind of phone they will send you. You never know sometimes they send you UPGRADED phones!
To the people WHO ACTUALLY GOT THERE PHONE THROUGH VERIZON. If you are within a year and your phone is "defective" then you can call them and make it clear that you have done a full factory reset and everything you try doesn't work. They will then send you a replacement, it might be the same phone or you might get lucky and get an upgraded phone.
I work for Verizon and I've had customers come in with a Droid and manufacture sent them a Droid Three.

Replacement Bezel

Does anyone know where to get a replacement bezel? I bought my phone used and it has some nicks and scratches on the bezel. I think I have a mild form of OCD and it drives me insane to see scratches on it. Also what size Torx wrench would I need to take this thing apart? All input appreciated!
The bezel, as in the piece attacked to the screen, or the plastic ring that's slightly higher around it?
The glass piece is about 40~ bucks, the plastic? I've had a quick look on the Google and found nothing, sorry dude.
I am pretty sure it is the plastic around the glass screen. Mine is loose in one of the corners and it is making me upset. I would love to know where to get a new one, but for now, I just have a case on it to make sure it all stays together
My best suggestion would be to just repaint yours for now.
Call verizon if your having audio issues hint hint...I know someone who bought a use phone and it had a few things wrong so they sent them a refurbished one,these phones have a one year manufacture warranty it doesnt matter that you got it used they dont know that.
shooter_454 said:
Call verizon if your having audio issues hint hint...I know someone who bought a use phone and it had a few things wrong so they sent them a refurbished one,these phones have a one year manufacture warranty it doesnt matter that you got it used they dont know that.
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Hmm, sounds like it would work, but I don't know if I would really want to do that... I might if a replacement bezel is out of the picture.
I know it will work,I bought a used thunder bolt it wouldnt mount to my pc called and told them about they never asked if i bought it used or anything.My friend had the same issues as yourself but i think they may have told them something else was wrong with it and they sent a refurb to them,its up to you but they just send them back and get refunded...
Hmm, the buzzing behind my music is a legitimate enough reason to ask Verizon for a new one. I might go this weekend and see if they will replace it.
You might want to call in they dont have refurbs in store most of the time they overnight them to you.
shooter_454 said:
You might want to call in they dont have refurbs in store most of the time they overnight them to you.
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Thanks for the heads up. I wonder if they would let me get a Nexus? I love this phone, but I would really like to try out a Nexus. Then if I don't like it I could just trade someone for another Rezound
TB13 said:
Hmm, the buzzing behind my music is a legitimate enough reason to ask Verizon for a new one. I might go this weekend and see if they will replace it.
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Would you have to have insurance for this?
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sportsinger75 said:
Would you have to have insurance for this?
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Factory year warranty...
What should I say when I call Verizon?
Phone has bad speaker you tried a hard reset still have a problem. Want a replacement. Very easy just don't take no for an answer!
06stang said:
Phone has bad speaker you tried a hard reset still have a problem. Want a replacement. Very easy just don't take no for an answer!
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Hmm, Ok, I am going to call in a bit and tell them I am having issues with audio while using headphones. Thanks for the help!
EDIT: Also where can I fine the stock recovery file? I want to restore it back to stock before I try to exchange it.
TB13 said:
Hmm, Ok, I am going to call in a bit and tell them I am having issues with audio while using headphones. Thanks for the help!
EDIT: Also where can I fine the stock recovery file? I want to restore it back to stock before I try to exchange it.
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I was looking around for this same thing, and I think I might of found something, try this and let me know. (If I ever need to) also, I am curious to see if you can get a Nexus. (I still love my Rezound though)
http://forum.xda-developers.com/showpost.php?p=20990402&postcount=2
bgiles72 said:
I was looking around for this same thing, and I think I might of found something, try this and let me know. (If I ever need to) also, I am curious to see if you can get a Nexus. (I still love my Rezound though)
http://forum.xda-developers.com/showpost.php?p=20990402&postcount=2
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I will try it out tomorrow after I call Verizon. I am also curious if they will give me a Nexus. I bet if I complain about the build quality of the phone and how I'm not happy with it and maybe threaten not to come back when my contract is up they would give it to me I do still love this phone though, so if they will just replace it I will be happy.
TB13 said:
Thanks for the heads up. I wonder if they would let me get a Nexus? I love this phone, but I would really like to try out a Nexus. Then if I don't like it I could just trade someone for another Rezound
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I had both phones at the same time and returned the GN after 3 days...no comparison...Rezound is better by far all around!
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Replacing the charging port

Does anyone know how to replace the Charging/USB Port for the Thunderbolt? I've got a dead port and I don't wanna have to send in my phone to get replaced and for them to send me back a refurb. Don't wanna deal with having to reroot my phone since it's been forever and I honestly don't remember how to! If anyone knows how, or if you know someone who does, or even a youtube link, that would be great!:good:
mkhang said:
Does anyone know how to replace the Charging/USB Port for the Thunderbolt? I've got a dead port and I don't wanna have to send in my phone to get replaced and for them to send me back a refurb. Don't wanna deal with having to reroot my phone since it's been forever and I honestly don't remember how to! If anyone knows how, or if you know someone who does, or even a youtube link, that would be great!:good:
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I had the same issue with my old phone... but the cheapest port replacement I could find was like $60. Then I'm pretty sure it involved either soldering or changing out the logic board.
Wasn't worth the money and work for me.
If it came down to replacing it with Asurion, you will get a refurbished one. When I received mine, it had GPS issues. If you send it back a few times and complain about how crappy their refurbished ones are, you'll get a new one. If they can't give you a new one, they will offer you something different. One of my buddies got a nexxus out of the deal... not too shabby.
Sent from my ADR6400L using xda premium
See if there's any help here:
http://www.youtube.com/watch?v=v3rjgVsSWxQ
It will show you how to remove the motherboard, you should be able to go from there if you can solder/unsolder.
Thanks guys! I guess I'll consider getting a refurbished phone :/
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