[Q] T-Mobile admits Vibrant has no UMA support - Vibrant Q&A, Help & Troubleshooting

Ive had many "not registered" errors when trying to place a calls over WiFi and called in for support to TMo many times. The third week and the fourth or fifth "PDA" service guy went all out and then gave up and turned me over to "Loyalty". Its like getting switched to the inquisition. THEY told me, 'bad news' Vibrant can't make calls over WiFi. SO I confessed it only worked 50% of the time.
When I agreed to take the phone, TMo said it would support UMA. In the mean time I think they decided they would not support UMA. I can call TMo phone mail no problem and the phone rings and then disconnects. It will make a call from "voice" but shows the not registered error when I dial a number. It has to be TMo router settings. They offered to send me a 3G Curve which they said would support UMA telephony, but they had no other phones - oh yah maybe the "Shaddow" was available but even they wouldn't go so far. I'm SOOOO sick of RIM, really, really sick. So I rejected that. So now I'm making calls and receiving calls over WiFi, but not reliably and with no support.
I'm fairly certain this is the tip of the big iceberg. My Vibrant was very early pre-purchase, so it might not have had all the TMo down mods. Never the less, it seems crazy that I would pay them to use my own DSL/WiFi as I seem to be doing with my HTC Incredible/Verizon phone. It works great, but of course I pay.
TMo gave me some questionable information regarding using Vonage, which I found does is not suposed to work with the Vibrant. They also said no Android phone will work with TMo hot spots, which I am inclined to accept. It appears all the carriers will do anything to keep a branded hand set off of free WiFi telephony. So I'm trying Google Voice. It registers, but I have so far not recieved a call to my new Gvoice phone number.
Do I need to root the phone? Are there apps that will help? Does any one out there think the 2.2 upgrade with the TMo holy water has a ghost of a chance of making WiFi phone calls without a TMo charge? My Incredible/Verizon still tethers on PDA-net and I think that is not charged. But I'm not clear on that either.
I just pre-bought a Tab through Cell Phone Hut. I will see if a device free of TMo tweeks will route telephony over WiFi. All I really need is a cheep pre-paid SIMS card for OTA. It's nuts thinking to pay 3G or 4G OTA data rates when the same data is free over WiFi. There will be many Android apps to do all your data I/O when you are in range.
cheers all... thx for any light on this!

Umm what? You're able to make calls on wifi 50% Of the time. You can make Google voice calls over wifi? You were told the vibrant would have uma? ?? Maybe I'm misunderstanding you but....
Google voice is NOT a voip service so i think you're misjudging its use.
Vibrant was never said to have wifi calling, just like every other android.
An app called kineto was recently announced that does wifi calling but its not uma. it doesn't hand off to cell network. Its announced to be available for the new mytouch n moto defy.
Also, tmo uma will no longer give you 'free calling'. It takes from your minutes so its only real advantage is to extend coverage.
I'm a woman. Stop assuming everyone on this forum is a bro, dude, or man. Sent from my Vibrant.

The Vibrant hasn't been confirmed to ever get Wifi calling but it was demo'ed on a Vibrant running 2.2. The feature could possibly be added to the vibrant once it receives the 2.2 update.

This is strange. We've had our vibrants about a week. When I'm home I have the Wifi turned on. The signal bars drop to zero. I have just assumed that my voice calls were going over Wifi to our DSL modem over the Internet.
Note: We happen to have a T-Mo wireless router from back in the days when we were using it with our Blackberries to keep the minutes down. Subsequently T-Mo switched us to an unlimited plan, but we still use this router for one hard-wired home line.

KnottyBitz said:
This is strange. We've had our vibrants about a week. When I'm home I have the Wifi turned on. The signal bars drop to zero. I have just assumed that my voice calls were going over Wifi to our DSL modem over the Internet.
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Signal bars dropping to zero is just a visual indicator; doesn't necessarily mean there is zero signal, just not enough signal to flip the visual indicator. This happens to me quite a lot - I have no signal, but someone calls me and the call quality is fine.
In any case - basic logical fallacy - correlation does not necessarily imply correlation. Although it would be super nice to make calls over wifi!

<------ Tmo Retail Rep
There is no Android phone that supports UMA at the moment. The only Android that will have UMA that has been announced so far is the myTouch HD. Not sure why someone would tell you the Vibrant has the feature.

Not only that, 0 bars doesn't mean no service. The circle with a slash means no service
I'm a woman. Stop assuming everyone on this forum is a bro, dude, or man. Sent from my Vibrant.

Where was it ever said that the Vibrant would have UMA? Its one thing if a rep was mistaken but no slick, ad, spec sheet, or anything else that I recall ever implied that UMA was going to be available. I came from a Blackberry to the Vibrant so I felt I was aware that UMA was not available.

UMA in Android NOT
Apparently Android has no UMA support, but a lot of people want it:
Check out Issue 6242 - Google's board for android code / issues.

I am thinking about moving to vibrant and tmobile. the only thing that is stopping me is the lack of uma support on the vibrant. Does anyone know whether this is capability will be added with the 2.2 update??

Have you guys not tried any of the new leaked froyo roms? They all have wifi calling and it works, although its not uma and doesn't hand off it works great. This is actually a Godsend for I have had Tmobile for 7 years and I get no service in my house, finally a solution. I'm not sure this will be released in the upcoming froyo update or it was just pulled from the Mytouch4g and they made it work for our phones.

Related

VoIP on wifi

A friend of mine has a wifi enabled samsung phone with T-Mobile so when he goes to jobs or his house where he doesn't have any T-Mobile range he can enable the wifi and once connected all calls in or out are handled by VoIP and the mobile service is disabled. This way his same T-Mobile Number is used. Is there a way I can setup my phone to work this same way? I am moving to a farm out in the country where there is no cell coverage so I want to setup my phone to go wifi around the farm.
Thanks,
mr.ellsworth
The response to this question is overwhelming.
mr.ellsworth said:
The response to this question is overwhelming.
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That is T-Mobile's UMA.
http://www.umatechnology.org/overview/
mr.ellsworth said:
A friend of mine has a wifi enabled samsung phone with T-Mobile so when he goes to jobs or his house where he doesn't have any T-Mobile range he can enable the wifi and once connected all calls in or out are handled by VoIP and the mobile service is disabled. This way his same T-Mobile Number is used. Is there a way I can setup my phone to work this same way? I am moving to a farm out in the country where there is no cell coverage so I want to setup my phone to go wifi around the farm.
Thanks,
mr.ellsworth
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i havent tried lately, but the last i heard, VoIP on the titan only worked via speakerphone.
dcd1182 said:
i havent tried lately, but the last i heard, VoIP on the titan only worked via speakerphone.
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Yeah, I felt semi-idiotic while holding a phone backwords to my head while I was overseas, but it got the job done..
jerason said:
Yeah, I felt semi-idiotic while holding a phone backwords to my head while I was overseas, but it got the job done..
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haha!
were you using MS VoIP with Schap's setupvoip.cab or did you install skype or something?
when using VoIP program on the titan, can you use the headset or a bluetooth head set?
dcd1182 said:
haha!
were you using MS VoIP with Schap's setupvoip.cab or did you install skype or something?
Click to expand...
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I was using Skype lowcpu cab.. they could hear me clear as day, but I ended up with a choppy reception of them.
One more weird thing was I couldn't get GPS to lock while I was over there.. It'd pull up the sats, but I'd never get a triangulation.
when using VoIP program on the titan, can you use the headset or a bluetooth head set? sorry i leave to japan this weekend and i am curious to know if anyone has had a good experience with this.
thanks
Although this is Not mogul specific it is a similar thing that you plug into your router and use your internet connection to create a viop cell based mini cell tower works with all sprint cdma phones. So if you will have broadband out @ your farm you can get this. As long as you are in range of your airave box you will not get charged usage minutes, however you are not allowed to use data off of the airave just voice i don't know if that means you won't get text messages or not as it does not say in the brochure or video, it just states that you cant download or use the web on your phone when in airave range. The service can be added to any sprint phone for $15 a month and you get unlimited min while talking off of the airave signal. Any sprint phone can use it up 2 3 phones @ a time but if you don't have the airave on your plan you will get charged cell min based on your plan. If you have a windows mobile phone with wireless the data part of this should not be an issue as we can browse the web off of our wifi on the mogul.
check the site out if you have sprint its similar to T-Mobiles approach but this service will work with any sprint cdma phone as it basically is a mini cell tower that uses your internet to connect to the sprint network to make calls over your cdma bands. T-Mobiles service requires a phone that is compatible.
http://www.sprintenterprise.com/airave/
After reading up on some of the FAQ's I noticed you can use data as normal but it is charged according to your plan and is offered @ the same performance level of current sprint internet no mention of EVDO speeds
Can I use all my normal phone functions like voicemail and text messaging with AIRAVE?
Yes. All the voice functions you enjoy with your Sprint CDMA handset can be used while you are within the AIRAVE coverage area. And while data applications are accessible, they are provided at the same performance level as is currently available through Sprint Vision. In addition, data usage is not part of the unlimited plan.
What is the range of the Sprint AIRAVE?
The coverage radius is up to 5,000 square feet.
Does a wireless call I make within AIRAVE coverage continue once I leave the coverage area?
Yes. Calls originating inside the AIRAVE coverage area transfer to the Sprint Nationwide Network once you leave the AIRAVE coverage area.
Note: you will be billed at your regular wireless plan rate for the portion of the call that has been transferred to the Sprint Nationwide Network.
Does a wireless call that starts outside of my home transfer to the Sprint AIRAVE coverage area when I arrive home?
Calls made outside the AIRAVE coverage area are not transferred to the AIRAVE device even though you may be within the coverage area. If you wish to take advantage of the unlimited calling feature of AIRAVE, you must end the call that was placed outside of the coverage area and initiate a new call on the AIRAVE device.
Can I restrict who has access to my Sprint AIRAVE?
Yes, you can limit who has access to your AIRAVE device by creating a list of approved Sprint phone numbers (up to 50 phone numbers). You can create your list by calling Customer Care at (888) 211-4727.
Can other Sprint customers use my Sprint AIRAVE?
All Sprint customers with a Sprint CDMA handset can use the AIRAVE device. However, the customer must have the unlimited calling plan on their account in order to take advantage of the unlimited calling plan.
some of the more important questions that the FAQ answers
Thanks, I will check into this.
I installed Skype from the website, but I get no sound when a call connects. Can anyone help? Also where did you get the Skype lowcpu cab?
Skype Low CPU cab.. it's the only one I've got to work decently with the Titan.
http://rapidshare.com/files/122979389/Low_CPU_2.0.0.51.zip.html
Sorry about the rapidshare. I tried to upload it here and it kept failing.
Thanks I got it to work. Appreciate your help.
mr.ellsworth said:
A friend of mine has a wifi enabled samsung phone with T-Mobile so when he goes to jobs or his house where he doesn't have any T-Mobile range he can enable the wifi and once connected all calls in or out are handled by VoIP and the mobile service is disabled. This way his same T-Mobile Number is used. Is there a way I can setup my phone to work this same way? I am moving to a farm out in the country where there is no cell coverage so I want to setup my phone to go wifi around the farm.
Thanks,
mr.ellsworth
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Click to collapse
interesting question, and i would like to mention that what you want is basically, all the same cell phone shebang, but over WiFi, am i correct?
If this is so, id probably imagine its a Carrier given feature. I would like to divulge on this more, as i would love this as well.
Yes, its a carrier-specific feature. T-mobile basically has a VOIP service back end into their system as well as the GSM front end.
That way, your phone can switch between using GSM towers or the internet, and either way reach T-mobile.
Since Sprint, Verizon, AT&T, etc... do NOT have such a back end in place, you can't call with your normal phone line over IP.
what you CAN do, however, is set up an additional line with some voip carrier such as broadvoice, freedigits, vonage, skype, etc... and then run that second line from your handset over IP.
I used to do this in my office where I had no cell reception- I'd have my calls forwarded to a freedigits line, which has free incoming calls over IP. The caller would be transfered to my other number without knowing. The problem is, if I called them back, it would be from some number that they wouldn't recognize as my own.
I wrote about it over a year ago here:
http://mobile-enthusiast.blogspot.com/2007/04/how-to-never-miss-call-with-your.html
dcd1182 said:
VoIP on the titan only worked via speakerphone.
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Yes. that's true....
michaelm91 said:
when using VoIP program on the titan, can you use the headset or a bluetooth head set?
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Click to collapse
Yes, you can...
jerason said:
Skype Low CPU cab.. it's the only one I've got to work decently with the Titan.
http://rapidshare.com/files/1229793...doesn't work.
Am I missing a step somewhere?
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glenl said:
When I installed this cab on Sprint Mogul DCD 3.2.5 3.42.50 radio, I couldn't get the program to load up. I would press the Skype program icon and see the rainbow spinner telling me the phone is thinking, then nothing. Even after multiple reinstalls and soft resets, it still doesn't work.
Am I missing a step somewhere?
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Click to collapse
No. I had this working somewhere around dcd 3.2.1, but since I upgraded to 3.2.2 and now 3.2.5 it isn't working anymore. It worked well with older dcd versions though, but don't quote me on the 3.2.1. It might have been before that but I'm pretty sure it was 3.2.1 if you really want to give it a shot. I would soft reset after Skype install before launching it.

simultaneous voice and data?

I got a Photon 4g, and I wanna know if there's anyway I can have simultaneous voice/data on 3G, I know its possible over "4G" (Wimax), and I really don't wanna buy a new phone outright. Will SVDO work on the Photon anywhere?
DiamondJay20 said:
I got a Photon 4g, and I wanna know if there's anyway I can have simultaneous voice/data on 3G, I know its possible over "4G" (Wimax), and I really don't wanna buy a new phone outright. Will SVDO work on the Photon anywhere?
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To my knowledge this is not possible. Would be hella useful though.
only way is if "voice" if via VOIP such as google voice, skype or SIP provider.
I do it all day! WiFi and I talk and di email and FB! L
Sent from my MB855 using xda premium
i still don't get it, how in the world is this actually useful? should you focus be to the other person you're talking to?
A2CKilla said:
i still don't get it, how in the world is this actually useful? should you focus be to the other person you're talking to?
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Smartphones have so many features nowadays that it is honestly difficult for any given person to make use of every one of them. Hence, there are some features that are diamonds to some and useless to others. Just because you in particular don't have a use for said feature, it can be be extremely useful to someone else. For instance, my girlfriend now lives a good 150 miles away. So a lot of our casual conversations are done for long periods of time over our phones. Should I be focusing on our conversation? Sure. Do I also wanna check xda, read an article with her to keep the conversation rolling, maybe watch a funny YouTube clip or something? Definitely. My point is, its not a feature that is visibly useless for everyone. You just don't have a use for it.
A2CKilla said:
i still don't get it, how in the world is this actually useful? should you focus be to the other person you're talking to?
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you might have an email, or be in your car using it as the GPS with the phone on speaker or bluetooth, or wanna check an email you're talking to someone about, etc. A lotta times, when I've been on the internet with the Photon, I've missed calls, and that includes using my Strava cycling app, which simply maps where I'm going.
Calls/texts will interrupt downloads which is annoying when trying to download large files over 3g
Sent from my Kitchen Sync'ed MoPho!
As others have mentioned, if you have VoIP service independently of Sprint, there's nothing to stop you from using it on your phone. You can do a complete end-run around Sprint and cobble your own adhoc SVDO-ish work-around today. Your battery life will totally suck, and you'll be paying more money for VoIP from some thirdparty provider, but you can do it. Just run the client, forward your calls to your VoIP number, and you're in business.
So, why can't SPRINT do it? Simple. The service we all call "Call Forwarding" is heinously inefficient. It was invented ~25 years ago, and only works for its intended purpose (adhoc forwarding of calls to arbitrary numbers) because there are just a few people using it at any given point in time. If EVERYBODY (or even a large plurality of Android owners) tried doing it at once, Sprint would hit a hard limit beyond which no more users serviced by a given switch could forward calls until somebody else discontinued forwarding to free up a circuit (remember, ESS voice calls are circuit-switched, regardless of any packet-switched magic that might occur at the backhaul and trunk level. You'd be amazed how much metaphorical WD-40 and duct tape still gets used behind the scenes at Sprint, Verizon, AT&T, and T-Mobile to glue 21st-century wireless and 19th-century wired phone circuits together & make wireless calls look like landline calls to the PSTN).
To implement large-scale SVDO that's cost-effective, scalable, and sustainable, Sprint has to make much bigger changes that involve their switches (enabling them to terminate calls directly to VoIP instead of relying on adhoc ESS-type call forwarding) and signaling (sending notifications via the same mechanism used now to notify the phone of incoming calls, deliver text messages, and carry Google & Apple's push notifications). That way, instead of forcing your phone to establish and maintain an EVDO or LTE connection 24/7 and use it to poll for incoming calls, it can still use the more power-efficient 1x method, and simply notify the onboard VoIP app that there's an incoming call when it happens.
At the end of the day, it's one of those cases where it's easy for nimble, tech-savvy, and highly-motivated individuals willing to spend a few days learning and experimenting to take matters into their own hands and hack something into working for themselves, but it's a much bigger job to make it viable for the unwashed masses who want it to "just work" transparently without disclaimers, gotchas, and devastated battery life. It's the same reason why iPhones don't have wimax on Sprint. Apple point blank refused to even consider implementing something where users have to toggle it manually and be aware of their connectivity options at all times to really make it work right. Think I'm kidding? Find a nontechnical Sprint customer with wimax-capable phone, and check out their 4G settings. 95 times out of 100, they'll have 4G disabled, even in cities where there's been 4G service for more than a year. They went to the Sprint store, complained about not being able to "surf the web" (WE know their phone was probably thrashing back and forth between 3G and 4G & kept spending 5-20 seconds at a time in "no network connection" limbo), the employee toggled 4G off, handed the phone back to them, and they never had any clue what the employee actually DID. They were just happy that their phone quit endlessly saying they had no internet connection. ;-)

how's T-mobile connection in Chicago Area?

Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks! :good:
wase4711 said:
Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks! :good:
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you will get the both of both worlds, i work for tmobile and also a tmobile customer. now I had sprint for7 years and switched to tmobile afterwards. it depends on which area your interested in. If you want me to give you the full details pm me a message and ill explain everything. where do you live by?

What is going on with Sprint Service

As some of you have probably read.
I gave up on the M9, mostly prompted by dropped calls, or calls going straight to voice mail.
I had the M9 replaced and gave it to my wife. It's been near perfect for her, she even dunked it and it's still running great.
My G4 is now doing the SAME thing. Although it has not dropped many calls, tons of calls go straight to voice mail.
Had a very important call this morning and even shutoff LTE, WIFI and Bluetooth and only had 3G on. And it went to voice mail.
The signal is not great, but should be fine for CDMA. Previous generation phones were fine (M8,M7, etc.)
I do see the signal bounce. Where it will be 3-4 bars one minute and none the next. The bouncing can be common in weak LTE (which is definitely weak).
But it's even bouncing with LTE off.
Even at home with two phones in the same location.
My wifes M9 will work, but my G4 will go to voice mail.
Where a couple months ago at home
My wifes M8 will work, but my M9 will go to voice mail.
Could their be something on the account that limits my phones? Like wrong bands or something. Not enabled for Spark but on a Spark Network.
As soon as Verizon gets the LG V10, I'm 99% sure I'm gonna switch. Don't know what else to do.
I don't really care for how locked down Verizon is, but I need a working phone.
This problem happens at multiple locations.
Any ideas appreciated.
I know this isn't specifically an M9 issue, but I know their are more experienced folks around here that might know something.
It is related to M9 TYPE phones though (Spark Generation 2-ish phones). It started when I switched from M8 to M9.
Upgrading my wife from M7 to M8 went fine and from M8 to M9 went fine.
Upgrading me from M8 to M9 went south and from M9 to G4 went south.
All SIM cards cam with respective phones.
All bought new.
All S-Off and/or rooted.
I may have found the answer. Read this !! It has to do with having WIFI on and phone going to sleep. Which is exactly what happens on G4 and M9.
https://community.koodomobile.com/k...ot-receiving-calls-on-android-5-1-1-with-wifi
mswlogo said:
I may have found the answer. Read this !! It has to do with having WIFI on and phone going to sleep. Which is exactly what happens on G4 and M9.
https://community.koodomobile.com/k...ot-receiving-calls-on-android-5-1-1-with-wifi
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I disagree...I'm using the opposite settings that he is saying to use & I've never had this issue (that I know of). I don't make alot of outgoing calls...most are incoming...I also have my work cell fwd'd to my M9 so I don't have to carry 2 devices...I'm on Wifi a majority of the time, I get calls & texts all the time w/ no issues...the only thing I have checked in Advanced WiFi is Wifi Optimization, Keep Wifi on during sleep set to always
Fix
------
The fix is to not have Wifi on when the phone is idle/sleep. change your Wifi settings below to the screenshot below.
Settings -- > Wifi -- > MORE -- > Advanced -- > "Keep Wi-Fi on during Sleep = Never"
I also have "Network notification" and "Always allow scanning" enabled.
Click to expand...
Click to collapse
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
OMJ said:
I disagree...I'm using the opposite settings that he is saying to use & I've never had this issue (that I know of). I don't make alot of outgoing calls...most are incoming...I also have my work cell fwd'd to my M9 so I don't have to carry 2 devices...I'm on Wifi a majority of the time, I get calls & texts all the time w/ no issues...the only thing I have checked in Advanced WiFi is Wifi Optimization, Keep Wifi on during sleep set to always
Click to expand...
Click to collapse
It has not failed in 5 days since I flipped it.
It may depend on the WIFI it's on, IPV6 etc. I don't know.
I think this may have started the same time MMS started failing for SOME folks if WIFI was enabled. Disabling IPV6 on WIFI was a work around (which is disabled on your ROM).
But not everyone had this issue and depended on their router.
So their is weird sh$t happening due to Android changes.
I think this issue is related and not everyone runs into it.
I have had WIFI Calling setup, but disabled it on both M9 and G4 (because it's extremely unstable on every phone I've tried).
Not sure if that is part of it. Like my account knows it's WIFI Calling capable. But my wifes never had WIFI Calling setup, she also does not run WIFI at work. She's never had the problem (even with the same phone I had problems with).
Again I don't know the exact details, and this is not a fix. But disabling WIFI when asleep seems to have stopped it problem. But I need to go a bit longer to be 100% sure.
I've seen similar threads on many phones and carriers and many start off saying "Problem started with 5.x.x OTA update".
I think I was close when I thought it was the optimizer. And before I found that thread, I was testing with WIFI completely off (which also worked).
Something is a miss and there may be more "options" to cause the issue.
Sim-X said:
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
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Click to collapse
thx for the info!
mswlogo said:
It has not failed in 5 days since I flipped it.
It may depend on the WIFI it's on, IPV6 etc. I don't know.
I think this may have started the same time MMS started failing for SOME folks if WIFI was enabled. Disabling IPV6 on WIFI was a work around (which is disabled on your ROM).
But not everyone had this issue and depended on their router.
So their is weird sh$t happening due to Android changes.
I think this issue is related and not everyone runs into it.
I have had WIFI Calling setup, but disabled it on both M9 and G4 (because it's extremely unstable on every phone I've tried).
Not sure if that is part of it. Like my account knows it's WIFI Calling capable. But my wifes never had WIFI Calling setup, she also does not run WIFI at work. She's never had the problem (even with the same phone I had problems with).
Again I don't know the exact details, and this is not a fix. But disabling WIFI when asleep seems to have stopped it problem. But I need to go a bit longer to be 100% sure.
I've seen similar threads on many phones and carriers and many start off saying "Problem started with 5.x.x OTA update".
I think I was close when I thought it was the optimizer. And before I found that thread, I was testing with WIFI completely off (which also worked).
Something is a miss and there may be more "options" to cause the issue.
Click to expand...
Click to collapse
I'd blame gremlins yes, weird sh*t...and yeah, we still have ipv6 disabled in ROM for wifi
Sim-X said:
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
Click to expand...
Click to collapse
I know about the call switching for LTE and it sucks. But that was not it. I tried CDMA only and it did not fix it.
Disabling WIFI while sleeping is still working. Not one call has gone to voice mail at work in over a week. It used to happen 2-3 times a day.
I HATE disabling wifi while asleep though. I'd like to still get to the bottom of it.
I think some how it is doing something over WIFI when a call comes in, if WIFI is available. But when the WIFI is in power save mode something gets messed up.
The problem started on OMJ's ROM with IPV6 disabled. So it's not that.
The only thing common is Lollipop, Sprint and my WIFI locations (and a modern single radio triband phone).
I'd like to try getting "WIFI Calling" capability off my account. I think once you set it up once, it's enabled automatically on my account.
I will also say, if I do enable WIFI Calling, it's terribly unreliable. Maybe that's a hint.
The WIFI signal is solid and no issues using WIFI itself.
mswlogo said:
I know about the call switching for LTE and it sucks. But that was not it. I tried CDMA only and it did not fix it.
Disabling WIFI while sleeping is still working. Not one call has gone to voice mail at work in over a week. It used to happen 2-3 times a day.
I HATE disabling wifi while asleep though. I'd like to still get to the bottom of it.
I think some how it is doing something over WIFI when a call comes in, if WIFI is available. But when the WIFI is in power save mode something gets messed up.
The problem started on OMJ's ROM with IPV6 disabled. So it's not that.
The only thing common is Lollipop, Sprint and my WIFI locations (and a modern single radio triband phone).
I'd like to try getting "WIFI Calling" capability off my account. I think once you set it up once, it's enabled automatically on my account.
I will also say, if I do enable WIFI Calling, it's terribly unreliable. Maybe that's a hint.
The WIFI signal is solid and no issues using WIFI itself.
Click to expand...
Click to collapse
Having Wi-Fi calling provisioned on your account is just that, it just means if you enable wi-fi calling that your phone has the green light to connect and move forward with the server. That said if you keep wi-fi calling off the fact that it is still provisioned on the account doesn't affect anything at all if the service is not active.
If you only solution is disabling wi-fi while sleeping something in the rom is borked. Return the phone to 100% stock, hard reset it (including the radio) then try using it again. While again CSFB isn't perfect, if the phone is CDMA only you just shouldn't be having this kind of issue. If your not having issues with other phones in the same area with calls going to vm, you know it's not the network and something with the phone. If it does this on 100% stock after a re provision then you have a borked radio and the phone should be swapped. Which I have seen borked radios before, the wi-fi radio in the phone is totally separate from the CDMA/LTE radio.
Sim-X said:
Having Wi-Fi calling provisioned on your account is just that, it just means if you enable wi-fi calling that your phone has the green light to connect and move forward with the server. That said if you keep wi-fi calling off the fact that it is still provisioned on the account doesn't affect anything at all if the service is not active.
If you only solution is disabling wi-fi while sleeping something in the rom is borked. Return the phone to 100% stock, hard reset it (including the radio) then try using it again. While again CSFB isn't perfect, if the phone is CDMA only you just shouldn't be having this kind of issue. If your not having issues with other phones in the same area with calls going to vm, you know it's not the network and something with the phone. If it does this on 100% stock after a re provision then you have a borked radio and the phone should be swapped. Which I have seen borked radios before, the wi-fi radio in the phone is totally separate from the CDMA/LTE radio.
Click to expand...
Click to collapse
Did that, returned to stock, same issue. Got Another M9, same issue, got a LG G4 same issue. Just signed up for T-Mobile (have not canceled Sprint yet). Two LG V10's. T-Mobile just announced a huge expansion on their network to cover areas that I needed with LTE (Sprint roams 1x Lakes Region and North in NH).
mswlogo said:
Did that, returned to stock, same issue. Got Another M9, same issue, got a LG G4 same issue. Just signed up for T-Mobile (have not canceled Sprint yet). Two LG V10's. T-Mobile just announced a huge expansion on their network to cover areas that I needed with LTE (Sprint roams 1x Lakes Region and North in NH).
Click to expand...
Click to collapse
Not a bad play, Sprint's Network has come along way in the past few years but with CSFB and a crappy LTE signal is most places they still have a lot of work to do. One of the reasons I stay is my plan and they are pretty friendly towards rooting/unlocking for the most part.
Sim-X said:
Not a bad play, Sprint's Network has come along way in the past few years but with CSFB and a crappy LTE signal is most places they still have a lot of work to do. One of the reasons I stay is my plan and they are pretty friendly towards rooting/unlocking for the most part.
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Click to collapse
The V10 was awesome. T-Mobile was extremely good at My work, My wifes work, Home and all places between. Speeds were 4-8x faster (seriously) than Sprint. Simultaneous Voice and Data VoLTE.
But what the map showed up in NH, didn't match reality at all. Sprint is pretty dismal too, but they at least Roam and you can get 1x or 3G from either US Cellar or Verizon.
But T-Mobile had nothing in the areas Sprints Roams. So I'm sticking with Sprint for now.
I've concluded it's a combination of weak locations, the requirement to switch from LTE to CDMA for calls, and something around that is complicated by WIFI while asleep. Shutting off WIFI or shutting it off while asleep definitely improved things but didn't eliminate it completely. Both phones (M9 and G4) are Qualcomm chips and probably have similar Radio Firmware. But it's overly complicated due to Sprint being a bit behind the ball with VoLTE.
I agree Sprint is not quite so tight on locking things down. T-Mobile is the least locked down, then Sprint, then AT&T then Verizon. I know Verizon would perform flawlessly. But the combination of expense and being so locked down keeps me away. T-Mobile price was really good 2 lines 10GB each, with Carry Over and free Music/Video streaming. And the V10 already had TWRP on day one. The G4 on Sprint does not have TWRP and probably never will. It is rootable, barely.
I convinced my Sister to switch to T-Mobile because she wanted an iPhone and I recommended she not Jail Break it. But she wanted Tether (I was rooting Androids on Sprint for her). She is very happy with T-Mobile. And she generally stays in Eastern MA.
We'll see what HTC does this next time around. But they really need to step up their game. The reception issue really isn't an "HTC" issue. It's a Qualcomm/Sprint issue in my opinion. It's a kludge and I think Sprint is the only one with this kludge.

Question US version (XQ-CT62) t-mobile: no data/internet connection??!!

hi community, i got my usa version of 1 iv and worked with mint-mobile (using t-mobile's network) to connect/activate. Calling/word text worked fine (image via text did not work), but no internet/data connection over 5g/LTE while browsing. Tech support could not get it working and escalated ... wondering if anyone would know how/what could be done. Thx!!
You must be missing the APN config on your device for TMobile. also, check if mobile data is enabled.
Here is T-Mobile info on how to setup Tmobile USA APN:
Tutorials | T-Mobile Support
Not related to the post (getting T-Mobile service) on any of the Asian firmwares at the moment.
I flashed the Euro, US firmwares and no signal at all. The radio power in hidden menu shows as off.
Does anyone know if crossflashing with this model also flashes the radio modem?
Seems to have worked naturally for Xperia 1 II and Xperia 1 III.
Not sure why this doesn't work now aside from intentionally restricting the phone to the intended region model.
Mine is XQ-CT72 global version on US T-Mobil.
I'm getting 800+, but US version should be better because of better band selection.
Mine goes that fast only certain places.
xperialiker said:
hi community, i got my usa version of 1 iv and worked with mint-mobile (using t-mobile's network) to connect/activate. Calling/word text worked fine (image via text did not work), but no internet/data connection over 5g/LTE while browsing. Tech support could not get it working and escalated ... wondering if anyone would know how/what could be done. Thx!!
Click to expand...
Click to collapse
I own the USA variant of the phone and I have absolutely no issues with 5G data nor wi-fi. The only issues I am experiencing is the fact that voice over Wi-Fi has not been provisioned. Coincidentally my phone also tells me within engineering mode that video over Wi-Fi is also not implemented. Sony wants to point the finger at T-Mobile and T-Mobile wants to point the finger at Sony.
Other than that I love this phone.
hnt20 said:
You must be missing the APN config on your device for TMobile. also, check if mobile data is enabled.
Here is T-Mobile info on how to setup Tmobile USA APN:
Tutorials | T-Mobile Support
Click to expand...
Click to collapse
I have the correct APN that you mentioned and still no luck for voice over Wi-Fi. I spent over half an hour with a T-Mobile troubleshooting technician and she was not able to remedy the scenario. They have created a trouble ticket and forwarded up the food chain. They claim you will take about 3 days for them to get back to me so cross your fingers (VoWifi).
igotroot said:
I have the correct APN that you mentioned and still no luck for voice over Wi-Fi. I spent over half an hour with a T-Mobile troubleshooting technician and she was not able to remedy the scenario. They have created a trouble ticket and forwarded up the food chain. They claim you will take about 3 days for them to get back to me so cross your fingers (VoWifi).
Click to expand...
Click to collapse
Ah, that is a different question. that means you are able to get data and your problem is only with VoWiFi which is expected. your original post question was totally different.
Sony blocks TMO VoWiFi in their software by blocking the network code in their settings. You will never get VoWiFi with Sony and TMO together unless you root and hack your sony build settings to enable it.
Your next best option is to move to GoogleFi that uses TMO network and you will be able to get the full VoWiFi service there since it has different network code.
hnt20 said:
Ah, that is a different question. that means you are able to get data and your problem is only with VoWiFi which is expected. your original post question was totally different.
Sony blocks TMO VoWiFi in their software by blocking the network code in their settings. You will never get VoWiFi with Sony and TMO together unless you root and hack your sony build settings to enable it.
Your next best option is to move to GoogleFi that uses TMO network and you will be able to get the full VoWiFi service there since it has different network code.
Click to expand...
Click to collapse
Rats. I've been looking to upgrade from my Note 10+ on T-Mobile, and the Xperia 1 IV looked promising, but VoWiFi being nerfed is a non-starter for my needs. Curse the manufacturers for moving away from expandable storage!
T-Mobile basically did a bunch of farting around and could not provision Wi-Fi calling on my phone. I have confirmed from at least three people on XDA developers that the workaround is to jump on board with Google fi since they do support Wi-Fi calling provisioning.... Or somehow root your phone and find an engineering workaround.
igotroot said:
T-Mobile basically did a bunch of farting around and could not provision Wi-Fi calling on my phone. I have confirmed from at least three people on XDA developers that the workaround is to jump on board with Google fi since they do support Wi-Fi calling provisioning.... Or somehow root your phone and find an engineering workaround.
Click to expand...
Click to collapse
It is Still a good attempt from TMO to try to help, It is really not TMO fault here as nothing they can do. Sony is at fault blocking TMO network code in their VoWiFi software.
Sony has decided to block this service from the second largest US carrier, wondering why Sony sales not picking up in the US
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
kinggo2 said:
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
Click to expand...
Click to collapse
Since WCDMA and GSM are sunset, if you want to call someone or receive calls with your phone, you need VoLTE or VoNR. TG and Whatsapp are not that popular in the US, and imagine someone wanting to use their phone as a phone....
well, I get that. We still have 3G and GSM. And every time I work on new rollout things are more and more complicated because of all generations are still in use. Connecting to a unknown wifi every time seems very not practical and if it is not opened public network (which again is not great) how does that work then? I get it if you are at home/family/friends but my question is more like, no cell signal, jut some random wifi. To me it looks more like a patch then an actual service/solution for the lack of cell signal. Or is that something that you really can rely on?
kinggo2 said:
seriously genuine question......why is that so important? I mean, can't you just call a person on whatsupp or telegram or any other service? After all, it is just VOIP, right?
Click to expand...
Click to collapse
The issue is when I'm in my local public supermarket there is no T-Mobile coverage in the building. There is Wi-Fi and I do use Google meet and other apps over Wi-Fi but if someone calls my phone number my phone will not receive the call. That is the point.
Someone would have to actually know that I'm in a no coverage area and utilize one of those other apps to reach me. If not businesses, job offers, local businesses that don't know me personally, someone new that I've met etc etc would never get through to me and I would eventually receive some type of voicemail message indication. That is unacceptable when you have children and other family members and friends that need to get in contact with you immediately.
igotroot said:
but if someone calls my phone number my phone will not receive the call. That is the point.
Click to expand...
Click to collapse
Exactly the point, your phone number is the primary way many reach you. if your phone does not have any 3G\4G\5G coverage, then WiFi might be your only other option that gives people the ability to call you directly with your phone.
OK, but who provides wifi? I get that is is just a voip, but you still need internet connection. So instead of cellular it uses wifi.
Here, in many big business buildings or malls we have indoor base stations, sometimes it is combo indoor and out door. Indoor usually is set up as MIMO so all of the providers share the same indoor infrastructure.
Also, many of public places have a wifi but since we are covered with cell signal, nobody really cares about it. Mostly because you can't just connect to it. you need a pass from your bus ticket or your bill in bars or are greeted with front page of the mall that wants you to register and so on. So using wifi here is PITA, that's why I wonder how all that works there and why is it such a big deal.
kinggo2 said:
OK, but who provides wifi? I get that is is just a voip, but you still need internet connection. So instead of cellular it uses wifi.
Here, in many big business buildings or malls we have indoor base stations, sometimes it is combo indoor and out door. Indoor usually is set up as MIMO so all of the providers share the same indoor infrastructure.
Also, many of public places have a wifi but since we are covered with cell signal, nobody really cares about it. Mostly because you can't just connect to it. you need a pass from your bus ticket or your bill in bars or are greeted with front page of the mall that wants you to register and so on. So using wifi here is PITA, that's why I wonder how all that works there and why is it such a big deal.
Click to expand...
Click to collapse
There are many places that I have frequented where cellular data and cellular calling will not go through. In those places Wi-Fi is available. While you can use WhatsApp and other individual applications to make video calls and even voice calls you will not be able to receive native incoming calls when someone calls your regular phone number nor will you be able to use your native dialer to make a regular phone call if Wi-Fi calling is not provisioned on your phone. Unfortunately our phones do not get provisioned for T-Mobile Wi-Fi calling apparently due to some issue between the Sony and T-Mobile. So by switching to another carrier or mvno, Wi-Fi calling will be enabled reportedly.
UPDATE: Switched to Google Fi.... Problem solved. Wi-Fi calling now enabled.
That part I get, but still don't know which wifi do you use for that. For mobile network, there is a SIM that handles the connection between cells. Phones can't connect to any available wifi, right. So..... I get what it is, but as someone who works on cell towers installations and from perspective of wifi networks here and my knowledge I still don't get which wifi do you use in that case.
kinggo2 said:
That part I get, but still don't know which wifi do you use for that. For mobile network, there is a SIM that handles the connection between cells. Phones can't connect to any available wifi, right. So..... I get what it is, but as someone who works on cell towers installations and from perspective of wifi networks here and my knowledge I still don't get which wifi do you use in that case.
Click to expand...
Click to collapse
It can work on any Wi-Fi network that has adequate bandwidth. I can go to my local Publix supermarket....no cellular signal in there: I turn my WiFi on, I can make/receive calls with the native phone dialer. No cellular tower needed.
Even tested this at home.... I turned Airplane mode on, then afterwards I ONLY turn wi-fi on.... Calls can be made/received.

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