Signal Loss - XPERIA X10 Q&A, Help & Troubleshooting

I've been having this problem for some time but wasn't entirely sure whether it was my network (O2-UK) or the phone. Basically at random intervals my phone will lose signal, I didn't realise quite how often until I installed No Signal Alert and today for example I've lost signal 5 times, not for any more than 30 seconds each time.
The reason that I think this is a problem with the phone is because I've noticed that if I'm connected to wi-fi that also cuts out at the same time.
Is this something anybody else has come across? It's a non-rooted X10 on R2BA026.

Have been having exactly the same problem for the last few weeks. o2 have had the phone back for repair twice, the 2nd time it was exchanged for a new handset but still seems to be occurring. My brother also has the same phone, network and problem.

Strange that all the problems are occuring on the same network. I originally rooted my phone and upgraded to the newer build, don't know if you're on the normal O2 software?
Would be interesting to know if anybody has had the same problem on a different network.

Same Problem
Hey,
im in Australia, with Optus On SE X10i
and ive had the same issue whether rooted or not, but only since upgrading to 26 software, didnt have this issue on 16, also when i sued to use Advance Task Killer, if i opened the program and killed all apps, then 2of 3 times my signal would go down to NO SERVICE for about 30 seconds and then come back full force.
To me it seems like a potentual software issue that specific to 26 software

I've noticed that when I use a task killer to close the sony ericsson backup app that causes me to lose all signal (network and wi-fi) straight away, but I still lose signal randomly even with that closed. I never noticed it happen before I upgraded to this software either, so you could be onto something there.
How do we go back to previous versions?

jayfenney said:
Strange that all the problems are occuring on the same network. I originally rooted my phone and upgraded to the newer build, don't know if you're on the normal O2 software?
Would be interesting to know if anybody has had the same problem on a different network.
Click to expand...
Click to collapse
had flashed using omnius and had the problem on generic uk software as well, had to flash back to o2 to send in for repair.
getting handset swapped for something different, hopefully that will sort it!

cricka15 said:
had flashed using omnius and had the problem on generic uk software as well, had to flash back to o2 to send in for repair.
getting handset swapped for something different, hopefully that will sort it!
Click to expand...
Click to collapse
How did you flash it back to the original?

jayfenney said:
How did you flash it back to the original?
Click to expand...
Click to collapse
Using omnius,luckily just before it turned to pay to flash licensing.
Sent from my X10i using XDA App

Well I've just flashed it using the X10 flash/unbrick tool and went incredibly smoothly, now back running 016 and reinstalling all my apps using trusty astro. I'll make sure I keep the no-signal app running and let you know whether this has fixed the problem.

Related

2.1 update in Australia, signal problems?

I updated my Vodafone X10 to 2.1 (2.1 has not been released for my product code yet) and I used global generic.
I noticed that after that I started having problems with signal drops, So I reflashed a few times but still the same.
I'm not saying it's the update for sure, since it could be a problem with my phone, but has anyone experienced this?
PS: I also replaced my sim card, and still have the same problems.
xd4d3v said:
I updated my Vodafone X10 to 2.1 (2.1 has not been released for my product code yet) and I used global generic.
I noticed that after that I started having problems with signal drops, So I reflashed a few times but still the same.
I'm not saying it's the update for sure, since it could be a problem with my phone, but has anyone experienced this?
PS: I also replaced my sim card, and still have the same problems.
Click to expand...
Click to collapse
I'm with Optus and not Vodafone but I'm not experiencing anything like this.
im on Optus in Newcastle NSW and signal is good. never drops out but i get the occasional issue sending txt msgs. im on nordic 2.1 still.
Hmmm.
I think it might be my phone.
I downgraded back to 1.6, and although i havent had a any dropout yet, while comparing another nokia phone I have, i seem to get lower signal.
That's only in the hours or so since i downgraded.
I'll keep an eye on it, and report, but probably my phone being dead, and nothing related to 2.1
I have the same problems as well, i live in China.
I have singapore verision updated to 2.1, and then i always lose signal, i cannot make any phone call or people are quite difficult to call me.. this happen randomly
I flashed to global 2.1 when it 1st came out and experienced the same signal dropout that your talking about. My data signal kept dropping out and coming back. Got annoying. Eventually flashed to Optus 2.1 and everything is perfect. It's the global firmware, not your phone.
Try change your build.prop codes to the Optus au codes and see if you can use that firmware for Vodafone. Just root and delete all things Optus zoo
Sent from my X10i using XDA App
mrtim123 said:
im on Optus in Newcastle NSW and signal is good. never drops out but i get the occasional issue sending txt msgs. im on nordic 2.1 still.
Click to expand...
Click to collapse
I have this problem in Newcastle, too. I've found 'reregistering' my phone on the network fixes it.
Sent from my X10i using Tapatalk
I too have just upgraded my X10 to 2.1 Generic. Im with 3 and have had poor signal for about 18 months (since Vodafone bought into 3). Since doing the upgrade, I now have HSDPA connections and the signal strength and quality of calls has greatly improved.
I am a optus user. After i upgraded the firmware to 2.1, my wifi just stops working. When i turn wifi function on, there is wifi logo appearing on the top of the screen and never detects any wifi access point. Anyone knows what is going on? Is that a bug of 2.1? as wifi was working fine with 1.6
IM from south Africa,on Vodacom/vodaphone and have the same issue with connection dropping on data,but found that it seems to be a tower problem or network problem rather than a phone problem,at home i have no issues like this but in far out towns with graham bell old technology in the towers the issue happens alot.

Low Reception On X10?

has any one else noticed the drop of signal on this phone? it works fine at home but as soon as I enter my college class room, the service can't be found, this is really annoying, I don't receive my texts till I exit the room and even then, every text I send seems to take ages to actually be delivered to the recipients phone. any one know of any fix for this?
running 2.1 official with pitch black theme. Xrecovery installed.
Did it start to happen after you installed the black theme?
Sent from XDA Premium from my X10a rooted running 2.2.1 Pure CM Rom from kxhawkins
no, its always happened. is this a problem all X10's have? as soon as I leave the room/college, it gains its reception again :|
I dont have that issue at all. Have you tried flashtool to try to fix the issue, or seus from sony? It could be a glitch in the phone. Have you used flashtool before? I can help you with that.
Sent from XDA Premium from my X10a rooted running 2.2.1 Pure CM Rom from kxhawkins
I have att x10a with 1.6 and I was constantly dropping calls worse than the iphone.. Called up ATT and they said swap the sim.. Did that and still nothing so they replaced the phone and so far no issues..
I've swapped sims, it didn't help, what would the flash tool do?
It's a hardware issue.
Not much you can do.
trojan92 said:
I've swapped sims, it didn't help, what would the flash tool do?
Click to expand...
Click to collapse
Its definitely a hardware issue, at least mine was.. If you’re under warranty get it replaced either via your carrier or SE
if I flash another baseband would that fix it? this phone works perfectly at home and other places, just as soon as I enter college, it loses reception. would another baseband be worth my time trying out?
trojan92 said:
if I flash another baseband would that fix it? this phone works perfectly at home and other places, just as soon as I enter college, it loses reception. would another baseband be worth my time trying out?
Click to expand...
Click to collapse
No.. i have a similar issue.
and there is nothing you can do.
I wrote a petition to my service provider about this.
And the fixed a problem with the tower. "only cuz i know they take budget cuts"
The gsm modem is full of ****.
I don't know if it's a software or hardware issue.
But so far there is no fix for it.
As I posted above I had this very same issue.. ATT says couple of their towers are still down in my area and could be an issue.. It isn't.. The replacement phone I got last Friday has been very good… So clearly it was an equipment problem.. Are you still within the 1 year warranty? If you’re get it replaced ..
gabnj said:
As I posted above I had this very same issue.. ATT says couple of their towers are still down in my area and could be an issue.. It isn't.. The replacement phone I got last Friday has been very good… So clearly it was an equipment problem.. Are you still within the 1 year warranty? If you’re get it replaced ..
Click to expand...
Click to collapse
Oh.. yes.. sorry.You may have a similar bad chipset.
Thanx for reminding me gabnj
But you say that it is only in class.. so no 100% way to be sure.

No Service-Hardware or Software ??

First time asking for help but I can't find the answer to my problem. I have no service on my X10, no calls, text, data. No service at all, just grey bars with a BIG X. I don't know how to tell if it's a hardware or software issue. I don't think software is the problem. I put my phone in airplane mode one night and the next morning turned back to normal mode. I noticed later I had no service. I had been running the Wolf 4.0.0 for about a month when this happened, with no problems at all. I have flashed back to 2.1 and then 2.3, no change. Searched and entered APN's for ATT. I did find some posts about "CRASHING SYSTEM SERVER" but I don't think it applies to this software. Am I missing something? I sure don't want to pay Sony $185.00 just to re-flash my X10 with a quick fix.
Any Ideas???
My setup is:
Wolf_Xperia_4.0.0
2.6.29-00054-g5101537
[email protected]SEMCHost#1
2.1.71
Thanks
If anyone is interested below is the link to the Sony service manual with disassembly and assembly videos, Schematics, tests, and part numbers.
http://www.mediafire.com/?1ivyrrkhoy2c6yk
Try your simcard in a different phone to make sure the sim is working as they can sometimes die I've had a few die on me over the years without even touching the sim since it was put in the phone.
Sent from my Nocturnal X10i using XDA Premium App.
Futura2000 said:
Try your simcard in a different phone to make sure the sim is working as they can sometimes die I've had a few die on me over the years without even touching the sim since it was put in the phone.
Sent from my Nocturnal X10i using XDA Premium App.
Click to expand...
Click to collapse
Thanks, but have a new sim fromm ATT, sorry I forgot to mention that.
No Service Issue
I have same xperia x10i with baseband .71
it had same problem few months back and it was working fine
changing sim caused the problem again
now it wont get any signal with any working sim
Is that problem hardware related or software related
FYI i have tried stock 2.3.3 cm7mod and team rom 3.8/3.9 but no service...
Help plz
Regards,
I don't know what the problem was with my phone. It started working one day and has been fine ever since. I do know that I was using the phone in a weak signal area, 1-2 bars max, before it stopped working and when it started working again I was in a full bar area. A software glitch or antenna problem, not sure. I have 2 of these phones and side by side the network radios have completely different signal profiles. The phone I was having trouble with still gets half the signal the other one gets.
Thanks

Keep losing data connection.

I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)

lumia 920 portico drops signal

Hi Just wondering if anyone else has been having this issue.
Phone was working absolutly fine untill the portico update popped up (uk ee). update completed fine and phone restarted.
But since then i have been losing my signal totally, mostly when the phone goes into standby.
The only way to get it back was to restart the phone. I then phoned nokia support who asked me to do a hard reset. My phone then got stuck on the spinning cogs. after a few attempts of trying to soft reset i managed to get the phone to work but still same issue.
so then i phoned ee shop who said they would try flashing latest firmware and if that fails then they will send it away to service centre or replace.
so i decided i'd try flash it myself first using navifirm. Which i did using latest firmware. but still no luck.
so then finally before i take it to store i thought i'd try downgrade firmware and guess what...so far (fingers crossed) still got signal.
dont know if its just my phone but its ceratinly not happy with either the portico update or one of the other updates nokia bundled with it.
just thought i'd share my findings incase anyone else was having this issue.
edit: have just tried flashing a cv gb 1004 portico firmware as i didnt want to miss out on the new features and touchwood all seems to be well so far and no signal drops.
Hey
Yeah same here, upgraded last night all went fine, but today the signal has been up and down like a yoyo, also the battery is almost out !!! normally I would still have 50% left at this time of day, I just checked and I have 22% not great at all.
maybe the upgrade altered some settings ?
I will keep an eye on this for a day or so I think......
Having the exact same problems updated last night. How do I go about flashing back
Same here with my unlocked 920 since the Portico update, so it's not just the EE network. Mind you being as I always get a choppy signal at points maybe I shouldn't be so quick to judge.
FIX
Hi guys I have a fix for this issue, drop the highest connection speed down in your settings from 4G to 3G
Problem solved
Maggot82 said:
Hi guys I have a fix for this issue, drop the highest connection speed down in your settings from 4G to 3G
Problem solved
Click to expand...
Click to collapse
thanks maggot82
im using the gb.cv.1004 rom now and i believe though this has the portico update it does not have the same issues. i can not see an option for 4g in the network settings so this maybe why.
though ill wait untill others confirm this fix before i flash back to ee.1017 rom.
richard1978 said:
Having the exact same problems updated last night. How do I go about flashing back
Click to expand...
Click to collapse
richard i used this guide:
http://forums.wpcentral.com/nokia-l...after-reset-flash-process-defined-inside.html
Signal issues (ee) since portico update Lumia 920
Thanks to Maggot82. Received portico update, signal then dropping in and out all over the place. Went into settings/network, changed the defaulted option from 4G as the highest connection speed to 3G and now 5 bars of signal and constant.
Worked for me and certainly a less hassle route to try first before thinking to flash different updates to your phone.
Good job, ta.
Maggot82 said:
Hi guys I have a fix for this issue, drop the highest connection speed down in your settings from 4G to 3G
Problem solved
Click to expand...
Click to collapse
I had already done this but this issue seems to have resolved itself anyway.
no trouble guys, your welcome.
My 920 came preinstalled with Portico and I had no problems the first week or so. Since last week I have had two occasions where the phone has either restarted or just reinitialized the radio because it asked for the SIM-pin when I took it out of my pocket. And the days after that I noticed a few occasions where the signal was lost altogether for a minute or so.
My phone was set to 3G max speed from the start.
So, are there some radio-related issues with the Portico ROM? And is it Nokia's firmware or Microsoft's WP8 code?
Noppes123 said:
My 920 came preinstalled with Portico and I had no problems the first week or so. Since last week I have had two occasions where the phone has either restarted or just reinitialized the radio because it asked for the SIM-pin when I took it out of my pocket. And the days after that I noticed a few occasions where the signal was lost altogether for a minute or so.
My phone was set to 3G max speed from the start.
So, are there some radio-related issues with the Portico ROM? And is it Nokia's firmware or Microsoft's WP8 code?
Click to expand...
Click to collapse
i think there are some issues with the certain portico firmware. i have reflashed to ee uk 1017 and changed the setting from max 4g to max 3g and that resolved the signal dropping issue (thanks maggot).
however i have noticed that the signal is not as good as the gb.cv.1004 rom. so i dont think its a portico issue, more so that it may be the carrier related firmware updates that are causing issues.
not sure if the update was a full update
My OS version number and Firmware number has not changed since portico! the OS version number that I have is 8.0.9903.10 and the Firmware Revision # is 1232.2110.1244.3011. I know for fact that the Portico's FW version is meant to be 1232.5951.1249.0001 or higher, depending on region/network etc.
My phone has your symptoms, i.e calls drop out and very poor reception at times, plus, heating up massively and subsequently maximum 5-6 hours of battery life!
I have given numerious feedbacks to Nokia, but I guess I have to just go down the route of taking it to them to fix/change! mine was originally from Phones4U in UK (Sim free, which I found out that was locked to EE!), £35 to unlock and now on TescoMobile.
Could you please state your OS and Firmware versions, so we know that we are talking about the same release?
amowolves said:
Hi Just wondering if anyone else has been having this issue.
Phone was working absolutly fine untill the portico update popped up (uk ee). update completed fine and phone restarted.
But since then i have been losing my signal totally, mostly when the phone goes into standby.
The only way to get it back was to restart the phone. I then phoned nokia support who asked me to do a hard reset. My phone then got stuck on the spinning cogs. after a few attempts of trying to soft reset i managed to get the phone to work but still same issue.
so then i phoned ee shop who said they would try flashing latest firmware and if that fails then they will send it away to service centre or replace.
so i decided i'd try flash it myself first using navifirm. Which i did using latest firmware. but still no luck.
so then finally before i take it to store i thought i'd try downgrade firmware and guess what...so far (fingers crossed) still got signal.
dont know if its just my phone but its ceratinly not happy with either the portico update or one of the other updates nokia bundled with it.
just thought i'd share my findings incase anyone else was having this issue.
edit: have just tried flashing a cv gb 1004 portico firmware as i didnt want to miss out on the new features and touchwood all seems to be well so far and no signal drops.
Click to expand...
Click to collapse
I also noticed the problem and thinking of restore to see if problem still exist
New firmware available 1232.5957.1308.1 on Nokia Care Suite,Navifirm,etc.
uiqjirka said:
New firmware available 1232.5957.1308.1 on Nokia Care Suite,Navifirm,etc.
Click to expand...
Click to collapse
Any change log for it, or something like that?
that's only for Denmark and Sweden (Beta)
i have installed the portico update...and now i have only gprs connection for internet...can someone help me pls?
have try 4g and 3g connection..always the same...not help me
Same Issue
hasbai said:
i have installed the portico update...and now i have only gprs connection for internet...can someone help me pls?
have try 4g and 3g connection..always the same...not help me
Click to expand...
Click to collapse
Hi, did you solve this matter? I just installed Portico and the same problem, only 2G is working...
Thanks,
JJ
And this friends is what happens when you can't leave well enough alone and have to go to something other than stock. If it is not broken the why fix it?

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