Htc Hero restore original bootloader - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi...
Can anybody help, my Display is dying at the moment, and i want to send it in for repair,
but i need to restore the original bootloader,
can anybody help, download link for the bootloader and manual,,instruction..
Many thanks
Markus

I think you can download the official firmware somewhere, when you flash it everything should be back to the way it was.

What version of firmware do you need? WWE? T-Mobile? Orange?
If it's the WWE 2.73 version - click here - This will restore the phone to factory settings including bootloader/ROM/Default Settings e.t.c

Hello,
I tried to flash the UCP cited for the same screen problem. I checked my windows drivers are correct (sync between the hero and the perfect pc). Every time I have the same error message, 170 which would normally be bad drivers, which should not be my case since retry several times. I mark the following 170: wrong version of bootloader. The same thing happens whether on a PC or XP win7.
Does anyone have a solution please??

Armrhero said:
Hello,
I tried to flash the UCP cited for the same screen problem. I checked my windows drivers are correct (sync between the hero and the perfect pc). Every time I have the same error message, 170 which would normally be bad drivers, which should not be my case since retry several times. I mark the following 170: wrong version of bootloader. The same thing happens whether on a PC or XP win7.
Does anyone have a solution please??
Click to expand...
Click to collapse
There is a thread called "usb and ruu issues solved" by BTDAG. That should sort you out.
Sent from my HTC Hero using XDA App

Related

Xda 11 (o2) In Boot Cannot Upgrade

XDA 2 (no sim in phone at present) downloaded latest rom from O2 site. Coonected phone via cradle directly to PC and ran the utility, it finds the phone and the says your phone will be updated to version and has three new versions listed (current versions are all shown as blank) click continue and then machine sits and hangs and it the says error 112 and suggests resetting phone and trying again but the same continues to circle around.
Phone still shows usb v1.03 and cannot do anything to get out of it.
Please can any response be in plain english as i am not too much of a techy.
Any help greatly appreciated though and your knowledge is accepted but mine is less.
Matt
Can you get any of the WM5/6/6,1 ROMs to install? You may just have a faulty original ROM
MATT9711 said:
Phone still shows usb v1.03 and cannot do anything to get out of it.
Please can any response be in plain english as i am not too much of a techy.
Any help greatly appreciated though and your knowledge is accepted but mine is less.
Matt
Click to expand...
Click to collapse
Bootloader 1.03? Can you do me a favour, can you take the battery out of the back of your device, and look at the sticker under where the battery goes (on the device).
What does it say? PH10A, PH10B etc
VERSION
Ph10b Is The Number Under The Battery
*bump*
I'm having exactly the same problem, and would desperately like to try and find a solution.
I'm suspecting it's a device communication problem, as the screen showing what CD iimage version is currently on the device is listed as blank.
Once it gets to the screen where it says that the device is about to be erased before installing the update, nothing happens on the XDA 2 at all - so I imagine that it's not talking back to the computer to say "erase me".
Edit:
Problem fixed. The cause of the problem was Windows Vista. I connected the cradle to a laptop running a fresh install of XP, and was able to successfully install the upgrade ROM.

Rom Update - Connection Problem

I know, I know: First use the board-search and google...
I did that and I couldn't find anything useful for my issue.
I'm trying to update my HTC Prophet G4 to WM6.1...
I wanted to use SoftSPL and after executing the SPL.lnk the screen turns white as it should, but after that Windows XP doesn't recognize my phone anymore as connected.
I tried different USB-Ports, but the "ROMUpdateUtility_NV_G4.exe" keeps telling me "Error 260" which means it couldn't connect to my phone.
I'm really desperate cause I've already tried to upgrade for some days...
So if anyone knows how to fix that plz write =D English and German are okay with me
mickgrand said:
I know, I know: First use the board-search and google...
I did that and I couldn't find anything useful for my issue.
I'm trying to update my HTC Prophet G4 to WM6.1...
I wanted to use SoftSPL and after executing the SPL.lnk the screen turns white as it should, but after that Windows XP doesn't recognize my phone anymore as connected.
I tried different USB-Ports, but the "ROMUpdateUtility_NV_G4.exe" keeps telling me "Error 260" which means it couldn't connect to my phone.
I'm really desperate cause I've already tried to upgrade for some days...
So if anyone knows how to fix that plz write =D English and German are okay with me
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=353547
Thanks for posting, but as I already told you: I did my research...
So I already tried different FlashingTools, like ProphetTools etc.
When I SoftSPL, I get to the whitescreen but i cannot make my pc recognize the phone at my usb-port.
When I enter the 3-Colored-Screen manually it shows the usb-connectivity, but I cannot update the ROM...
There was a way (I cannot remember anymore which way I did it, cause I really tried very often) I entered the 3-Colored-Screen and there was "RUU" written in the right upper corner of the screen. But then again the connectivity doesn't work...
Also tried different usb-ports and cables...
I could say that I'm feeling like a weirdo, cause upgrading a rom seems easy and still makes my day miserable xD
//EDIT:
Didn't see the "Lazy_Tool" at the first glance, but now after trying I still get the same error...
//EDIT2:
Realized that the error-code could be useful^^ --> "Error[260]: Update Error" (Sth like that^^)
I had a similar issue. When your PC reports it cannot connect to the phone - does the phone restarts?
mickgrand said:
Thanks for posting, but as I already told you: I did my research...
So I already tried different FlashingTools, like ProphetTools etc.
When I SoftSPL, I get to the whitescreen but i cannot make my pc recognize the phone at my usb-port.
When I enter the 3-Colored-Screen manually it shows the usb-connectivity, but I cannot update the ROM...
There was a way (I cannot remember anymore which way I did it, cause I really tried very often) I entered the 3-Colored-Screen and there was "RUU" written in the right upper corner of the screen. But then again the connectivity doesn't work...
Also tried different usb-ports and cables...
I could say that I'm feeling like a weirdo, cause upgrading a rom seems easy and still makes my day miserable xD
//EDIT:
Didn't see the "Lazy_Tool" at the first glance, but now after trying I still get the same error...
//EDIT2:
Realized that the error-code could be useful^^ --> "Error[260]: Update Error" (Sth like that^^)
Click to expand...
Click to collapse
260 IS A KIND OF CONNECTION ERROR,
PLEASE SOFTRESET AND TRY AGAIN!!!
1. FLASH NVID FIRST,
2. LAZY TOOL TO HAVE THE JOB DONE.
dwizard said:
I had a similar issue. When your PC reports it cannot connect to the phone - does the phone restarts?
Click to expand...
Click to collapse
If u want to know if I bricked the phone then no =) I can restart it and everythings fine^^
If u meant sth else plz specify your question a bit
@ dioxda2:
Ok I'll experiment a bit^^ I'll get my new hardware soon, so maybe the error won't be a problem^^ We'll see =)
mickgrand said:
If u want to know if I bricked the phone then no =) I can restart it and everythings fine^^
If u meant sth else plz specify your question a bit
Click to expand...
Click to collapse
OK, rephrasing: the problem I had with my phone was that while a ROM update was running the phone would restart and I got the same error you did.
It turned out the battery was at fault, after replacing it with a new one - it works great.
If u do as dioxda2 says all should be fine. He is right in saying 260 is a connection error. That means unplugging all usb devices out of ur machine. It also means disabling all other connection software, like my raspberry program that display device screen when active sync'd. I always disable my anti virus and firewall (make sure ur not connected to internet at time).
i always ensure that the flashing tool is on the root drive, not in many folders (so place flash tool direct on ur main hard drive in its folder as uve unzipped) this itself can cuase connection errors. Ensure battery is 50% min too.
Good luck

[Q] X10a not getting upgraded to 2.1 despite every effort

Hello there,
Ok this is frustrating me to no end. Months and months of freaking wait and yet i cant get the update.
I have an Debranded X10a (bought in Canada) that I am running on O2 UK network. I confirmed that X10a 2.1 update is available, O2 uk has the update out as well. The SI number of kit 1232-4507 is in the list (http://blogs.sonyericsson.com/products/) So theoratically I should be able to get it without a hitch.. right ?? NO !!! I have been trying on PC Companion and SEUS for the update but every time i get the same darn message "Your software is update" but when i check its always 1.6.
What is it in this sane universe that i am doing wrong that I am not able to update my Xperia X10. O2 update is available, X10a SI Kit number is on the list, SEUS and PC Companion tells me that 1.6 is the latest..i tried installig/uninstalling.. and deleting the DB.. but nothing
is it not possible to get the 2.1 update in an installable file that we can execute after downloading rather then trying to get it on the whim of SE or the career. its kinda frustrating that a simple OTA process is making me cry like a lil kid
Can any one help me ?
Please help
Im not sure what 1232-4507 is, but if that is a x10i firmware, and you have it on a x10a, it probably wouldn't allow you to update via SEUS.
If thats the case, a couple solutions here.
Change region code to the one in Canada, and update via SEUS.
OR
You could just use the flasher located in the android dev section and flash it to whatever you want without using SEUS.
Hope that helps.
http://forum.xda-developers.com/showthread.php?t=844888
good luck ..
DangerPanda said:
Im not sure what 1232-4507 is, but if that is a x10i firmware, and you have it on a x10a, it probably wouldn't allow you to update via SEUS.
If thats the case, a couple solutions here.
Change region code to the one in Canada, and update via SEUS.
OR
You could just use the flasher located in the android dev section and flash it to whatever you want without using SEUS.
Hope that helps.
Click to expand...
Click to collapse
It shows the model as x10a. Not sure why its not picking up the update
Tried going the de branding route.. nothing happened
midnight79 said:
It shows the model as x10a. Not sure why its not picking up the update
Tried going the de branding route.. nothing happened
Click to expand...
Click to collapse
You did use CDA and not SI when you de-branded?
Try reading out "Software Info" 1st 9 digits of Customization Version shows your CDA. Should be 1233-6929 for Rogers or 1234-4820 for World Generic.
To access Hidden Menu in 1.6 home, back, back, home, back, home, home, back
If that shows one of the above, suggest flash, or ignore above and just flash.
Tony_C said:
You did use CDA and not SI when you de-branded?
Try reading out "Software Info" 1st 9 digits of Customization Version shows your CDA. Should be 1233-6929 for Rogers or 1234-4820 for World Generic.
To access Hidden Menu in 1.6 home, back, back, home, back, home, home, back
If that shows one of the above, suggest flash, or ignore above and just flash.
Click to expand...
Click to collapse
Oh crap, so it just got weired
So In model info it says: X10a and Country as ARGENTINA
in the Software info the numbers are 1237-1014 R7A
I am surprised cz i just did a complete install of the os from SEUS. it SHOULD have not got the Argentina version..
So thats that.. i m not on a world generic..
Also, tried doing flash from the other thread. But when i booth the phone in Flash mode, it will give me message "searching for xperia" and will go on to boot the phone normally... Tried installing the flash driver uploaded by Binary but no joy there as well..
i am quite stumped..
midnight79 said:
Also, tried doing flash from the other thread. But when i booth the phone in Flash mode, it will give me message "searching for xperia" and will go on to boot the phone normally... Tried installing the flash driver uploaded by Binary but no joy there as well..
i am quite stumped..
Click to expand...
Click to collapse
You have two choices. One is to search the forum for changing your FW signature. There is a whole thread about this. Another choice is to fight with the invisibility of your phone for the flashing software. I think, this is the driver's issue. In Bin4ry's post about the last version of his flasher check the "Problems" part. For more detailed things search my posts - I had similar problems and actually this part was from my last messages. I just used virgin clean computer (in SE terms virgin clean, it is pretty old one) that guarantied me from any driver's conflicts. And try to use old, non-GUI version. Some people had problem with it. One of the last post told that for non-GUI version you just need to reconnect your phone when it began to search for it. In flash mode, of course.
Can you point me to the thread... Firmware Signature change thread is no where to be found, I have been trying all sort of searches
Sorry for being such a Noob on this !!!
Re: Driver issues, I have tried a couple of things, Tried installing the driver, moved to another computer.. pretty much same result "searching for xperia"
Didnt use the Non GUI.. wasnt sure how to go about it... i got macs every where not windows PC.. which is a bit of issue
midnight79 said:
Can you point me to the thread... Firmware Signature change thread is no where to be found, I have been trying all sort of searches
Sorry for being such a Noob on this !!!
Re: Driver issues, I have tried a couple of things, Tried installing the driver, moved to another computer.. pretty much same result "searching for xperia"
Didnt use the Non GUI.. wasnt sure how to go about it... i got macs every where not windows PC.. which is a bit of issue
Click to expand...
Click to collapse
Try this thread, http://forum.xda-developers.com/showthread.php?t=824711 only good on a PC.
Driver issues can be a bear. Did you run PC Companion?
There is a rather long discussion on this in http://forum.xda-developers.com/showthread.php?t=532719
midnight79 said:
Re: Driver issues, I have tried a couple of things, Tried installing the driver, moved to another computer.. pretty much same result "searching for xperia"
Didnt use the Non GUI.. wasnt sure how to go about it... i got macs every where not windows PC.. which is a bit of issue
Click to expand...
Click to collapse
I have no idea what should you do at mac... But actually Android is from the same family, as mac os - bot are posixes. Android is linux, mac os is BSD. Possible, it is easier to try to find way in linux/unix forums.
In case of windows stuff, you need specifically flashing drivers for the purpose you have problems now. You need to install only flashing drivers. You can find them in Bin4ry posts. There he included a link to non-GUI flasher as well:
http://forum.xda-developers.com/showthread.php?t=827065
If you have flashing drivers problem you won't able to use SEUS too - it will try to find your X10 too and will fail. I used another computer just to try clean Windows install - without any conflicting drivers and found right one (too old to know anything about this new stuff like PC Companion, SEUS etc). I can not guarantee the success, but in my case it worked.
So i finally cracked it..
For me, the issue was in the GUI version, i took a virgin computer, went with GUI.. same"searching for xperia" thing ..
i went with NON GUI... and voila.... it worked on first attempt.. had my phone humming to World Generic in next 20 minutes..
So yeah.. for some reason.. the GUI version didnt work for me on 3 different pcs.... also, used MAC OX10.6 with Parallel 6 to run the batch file.. not sure if it had to do somehting with the fix..
anyways.. to my next hurdle.. got all working.. but ..
So i Flashed my xperia x10a yesterday to 2.1.... after that... I am not able to change the keyboard to android keyboard .. its stuck on default..
Can any one suggest what can I do ..
While at it, I am looking for swype too... i know that the beta program is closed, however, was wondering if i root my phone.. can i just borrow Swype apk from some one on the forum and use it ?

White screen of death

Hi everybody,
i'm stuck on WSOD.
I stil can access bootloader, the red,green,blue, white screen.
It displays as follow:
PB81100 HX-BC
SPL-2.0.8.HSPL 8G XE
RIFFBOX 0x05
Any clue on how to get out of this?
Thanks in advance
bump!
is the phone bricked?
No its not bricked.
Download a stock ROM from the HTC support site for your country with your S/N,connect your HD2 while on the bootloader (colored screen) and start flashing the ROM.
I think you can also get the spesific ROM for your device from here at the ROM Development section.
Hi, htc site downloads only the latest rom, i can't find the section where to put a serial number... anyway, i've downloaded the latest one for my country and from the SD it stucks on grey screen "Loading..." from USB it stucks on 0% (black screen with loading bar and no HTC logo)
Do someone knows where the htc site accepts s/n for downloading?
Can you tell what version of HSPL and FW do you have ,and what is your original FW country?
Edit:
http://forum.xda-developers.com/showthread.php?t=623283
In this thread you can find the official stock ROM of your device.
1-download it to your PC.
2-Connect your phone to the computer.
3-Run the Active Sync.
4-Run the Downloaded ROM,I think its RUU,5- read and follow the on screen instructions.
hagba said:
Can you tell what version of HSPL and FW do you have ,and what is your original FW country?
Edit:
http://forum.xda-developers.com/showthread.php?t=623283
In this thread you can find the official stock ROM of your device.
1-download it to your PC.
2-Connect your phone to the computer.
3-Run the Active Sync.
4-Run the Downloaded ROM,I think its RUU,5- read and follow the on screen instructions.
Click to expand...
Click to collapse
I don't have a HSPL right now its a SPL 2.08.0000ii and the country is ITALY.
I've downladed the latest 3.14 rom from italian website and i've attached it by usb and tried to flash, stuck at 0%.
as far as I remember SPL 2,08 is not for the FW version 3.14 its for older ROM.
Ok here is what you have to do:
1-from this thread download and install the HSPL2,you should do this by downloading to your PC and connecting your HD2 to Active Sync,read the thread the information is there.
http://forum.xda-developers.com/showthread.php?t=611433
2-from this thread download one of these Custom ROMs,anyone you like,and install the same way you did the HSPL2 and through the Active Sync.Dont wurry too many ROMs to chose from if you dont like it.
http://forum.xda-developers.com/showthread.php?t=612580
3- Do lot of reading and ask anything that you want an explanation.
4-Wahtever you do dont Flash anything from you phones SD card! just through the computer with Active Syng.
hagba said:
as far as I remember SPL 2,08 is not for the FW version 3.14 its for older ROM.
Ok here is what you have to do:
1-from this thread download and install the HSPL2,you should do this by downloading to your PC and connecting your HD2 to Active Sync,read the thread the information is there.
http://forum.xda-developers.com/showthread.php?t=611433
2-from this thread download one of these Custom ROMs,anyone you like,and install the same way you did the HSPL2 and through the Active Sync.Dont wurry too many ROMs to chose from if you dont like it.
http://forum.xda-developers.com/showthread.php?t=612580
3- Do lot of reading and ask anything that you want an explanation.
4-Wahtever you do dont Flash anything from you phones SD card! just through the computer with Active Syng.
Click to expand...
Click to collapse
As for the point 2: how can i connect it to active sync if it does not boot?
i've tried all options of HSPL and it won't flash anything, any version 1.66, 2.08 or 3.03.
If you are on tri color screen the pc and Active Sync must be able to recognize it.
however if you cannot Flash the HSPL your only hope is that you Flash a stock official ROM of your Devices original country and to do that you must know the exact region for your FW.
Same also happened to me once,I discovered that my HD2 FW country was South East Asia !! so after downloading and flashin it evrything started working once again.
Anyway if it didnk work,just go to the below link and ask help there from a guy called Anthony,register or use you facebook account for faster reply,he ussualy hangs around there and is always willing to help.
http://www.gsmarena.com/htc_hd2-reviews-2957.php
hagba said:
If you are on tri color screen the pc and Active Sync must be able to recognize it.
however if you cannot Flash the HSPL your only hope is that you Flash a stock official ROM of your Devices original country and to do that you must know the exact region for your FW.
Same also happened to me once,I discovered that my HD2 FW country was South East Asia !! so after downloading and flashin it evrything started working once again.
Anyway if it didnk work,just go to the below link and ask help there from a guy called Anthony,register or use you facebook account for faster reply,he ussualy hangs around there and is always willing to help.
http://www.gsmarena.com/htc_hd2-reviews-2957.php
Click to expand...
Click to collapse
i'm on tri color screen, the pc recognizes it and the "serial" changes to "usb" but activesync says its not connected for sync.
i've tried to flash any stock italian rom from 1.43 to latest 3.14 and always stuck at 0%, only sometimes at 1% then reboot...
May be you should try reinstall your Windows mobile Center,look for updates,it looks more like a PC software problem than a phone,did you try a different computer?
hagba said:
May be you should try reinstall your Windows mobile Center,look for updates,it looks more like a PC software problem than a phone,did you try a different computer?
Click to expand...
Click to collapse
i've tried 3 pcs, 1 with windows 7 and two with windows XP, same results...
Can't flash radio
Hi there,
After some different succesfull android installations I decided to do a task29. After that I couldn't flash the radio. Even with SD-method (renaming nbh-file on SD-card) I kept a white screen with HTC-logo, no RDG info on the buttom of my screen.
Then I flashed a stock winmo rom, succesfully. However, I want to go back to android. First think of checking some roms on SD. They all seem to get stuck on booting (or what ever). No progress, even after maybe 30 / 40 minutes. This is not normal, right?
I am reluctant to flashing any other stuff, scared of bricking my phone.
Can any one give me good advise? Like how I can get SD-roms to work for starters.
Thanks,
Mike
hagba said:
May be you should try reinstall your Windows mobile Center,look for updates,it looks more like a PC software problem than a phone,did you try a different computer?
Click to expand...
Click to collapse
A repair centre has done a JTAG without success (or they say so).
is it possibile even JTAG fails?

Error 801812DC while installing HTC update

Hello all
Today I got the notification of an update available from HTC for my unlocked Titan (on Three UK), currently on 8107.
Yet again another HTC update that does not tell what it is for, but I decide to install it anyway.
However, the update process fails every time with error 801812DC (see pictures attached), saying that there is a problem in the back-up of the phone.
Rebooting the phone, the computer and connect/disconnect did not help, always the same.
Also, this error is not included in the list on windowsphone.com.
Anyone with the same issue?
Thanks
maTTeo
EDIT: Solved. Probably I did not have enough space on disk for the backup.
EDIT2: No, not solved. Now I have space, but still same problem.
mtcerio said:
Hello all
Today I got the notification of an update available from HTC for my unlocked Titan (on Three UK), currently on 8107.
Yet again another HTC update that does not tell what it is for, but I decide to install it anyway.
However, the update process fails every time with error 801812DC (see pictures attached), saying that there is a problem in the back-up of the phone.
Rebooting the phone, the computer and connect/disconnect did not help, always the same.
Also, this error is not included in the list on windowsphone.com.
Anyone with the same issue?
Thanks
maTTeo
Click to expand...
Click to collapse
I got the update too!
I am installing it now - I am guessing it's the drivers fix for 8107 based on the back up creation steps it has followed. If I get the error, I will update it. I am on step 7. Hope this is a fix and not another lock down update!
HEADS UP: those who want custom ROM etc, DONT update just yet.
EDIT: At step 9 - my phone restarted. I unlocked the screen and it said 'Update successful'. However since last 7 minutes my Zune is stuck at step 9 and says 'restarting your phone'
Did you check that you have enough free space to create the backup?
Sent from my TITAN X310e using XDA Windows Phone 7 App
I did the update without problems
Iosu
Sent from my TITAN X310e using Board Express
ogracia said:
Did you check that you have enough free space to create the backup?
Sent from my TITAN X310e using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Actually no. Thanks for the hint, this could have been the reason.
However, I tried again the update after closing a few applications (which were possibly using some space on disk), and the update was succesful.
Now after the update I realise I have only 6 Gb left on my C: drive.
Anyway, if that was the reason, why not to say: "Disk full" instead of "Error 801812DC"???? What does Microsoft expect from their users?
Thank you all for your support!
maTTeo
I am having the same error message. How much space did you free up?
I now have 11.3GB free on my C: drive and it is still not working. Same error every time.
churchwa said:
I am having the same error message. How much space did you free up?
I now have 11.3GB free on my C: drive and it is still not working. Same error every time.
Click to expand...
Click to collapse
How much space are you using on your phone? You need at min the same free space... If you can't then delete all the music etc to make the backup smaller
Sent from my TITAN X310e using XDA Windows Phone 7 App
Tried a new cable and no joy, also deleted all the music off my phone. Really don't want to factory reset so might wait for another update to come out.
Again, 801812DC
And here I am again, Tango update, same problem.
So I can confirm it was NOT due to lack of hard drive space. Now I have 30 Gb free on my hard drive, and 6 Gb of memory used on my Titan. Still, 801812DC.
Anybody figured a solution?
mtcerio said:
And here I am again, Tango update, same problem.
So I can confirm it was NOT due to lack of hard drive space. Now I have 30 Gb free on my hard drive, and 6 Gb of memory used on my Titan. Still, 801812DC.
Anybody figured a solution?
Click to expand...
Click to collapse
What's ur current spl/boot loader version? You need to upgrade to most recent htc spl 2.6 which meant to address error in updating with Zune.
habnzrot said:
What's ur current spl/boot loader version? You need to upgrade to most recent htc spl 2.6 which meant to address error in updating with Zune.
Click to expand...
Click to collapse
Bootloader version: 2.5.160015.3
No clue about SPL, where do I find it?
Found the update from HTC here:
http://www.htc.com/www/help/htc-titan/#download
HTC says it addresses errors 80070013 / 8007000F, hopefully mine too.
Now I have applied it, will try the update to Tango again.
Cheers
maTTeo
drupad2drupad said:
I got the update too!
I am installing it now - I am guessing it's the drivers fix for 8107 based on the back up creation steps it has followed. If I get the error, I will update it. I am on step 7. Hope this is a fix and not another lock down update!
HEADS UP: those who want custom ROM etc, DONT update just yet.
EDIT: At step 9 - my phone restarted. I unlocked the screen and it said 'Update successful'. However since last 7 minutes my Zune is stuck at step 9 and says 'restarting your phone'
Click to expand...
Click to collapse
The same thing happened to me, I end up manually restarting phone before zune completes. And I agree with ur caution that for those who wants hspl and custom rom don't attempt to install this update! Not worth the hassle.
Sent from my TITAN X310e using XDA Windows Phone 7 App
mtcerio said:
Bootloader version: 2.5.160015.3
No clue about SPL, where do I find it?
How can I update to the latest HTC SPL?
Cheers
maTTeo
Click to expand...
Click to collapse
Visit HTC titan support / download page.
Sent from my TITAN X310e using XDA Windows Phone 7 App
habnzrot said:
Visit HTC titan support / download page.
Sent from my TITAN X310e using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Thanks habnzrot, but unfortunately no, even after installing Bootloader 2.6 from HTC, same problem. Backup interrupts at 11%, phone restarts and error.
Any help?
maTTeo
Ok, really tried everything now, including:
- Updating SPL to 2.6 (latest available from HTC)
- Unliking the phone to Zune
- Reinstalling Zune and pairing the phone again
- Deleting the folder "Windows Phone Backup" as suggested by someone on the internet
- Running Zune as Administrator
- Deleting most of the apps from the phone
- Creating even more disk space on my computer
- Using another USB cable (instead of the stock HTC USB cable)
I phoned HTC support, and their solution is hard reset. If, after that, still does not work, I have to send my phone to repair.
Obviously I would like to leave hard reset as last option.
I noticed so many other people have the same problem:
http://answers.microsoft.com/en-us/...&CurrentScope.Filter=wp7&askingquestion=false
But no-one can answer. I wonder:
- Why this error code is not included in the web page I am sent to, by Zune, to check the error code?
- There must be ONE guy at Microsoft, who implemented this error code. Why they are not answering and telling us what it is?
I am very frustrated.
Cheers
maTTeo
Have you tried updating with another computer?
Also, try this:
1. Run services.msc (If you're using Windows XP, press Start, click Run, type services.msc then press Enter. If you're using Windows Vista or later with no Run in the Start menu, type services.msc in the search box then press Enter.)
2. Look for the "Automatic Updates" service, make sure it is started. If not, start it. Change its startup type to Automatic.
3. Look for the "Background Intelligent Transfer Service" service, make sure it is started. If not, start it. Change its startup type to Manual.
4. Look for the "Automatic Updates" service, make sure it is started. If not, start it. Change its startup type to Automatic.
I'm also having the same issue doing the force update trick however I'm getting a different Update Error Code 80180048!!
I've searched the web and tried every solution but still no success??
Phil_123 said:
Have you tried updating with another computer?.
Click to expand...
Click to collapse
No, not yet, because I don't have another computer available. But I will try this too.
Phil_123 said:
Also, try this:
1. Run services.msc (If you're using Windows XP, press Start, click Run, type services.msc then press Enter. If you're using Windows Vista or later with no Run in the Start menu, type services.msc in the search box then press Enter.)
2. Look for the "Automatic Updates" service, make sure it is started. If not, start it. Change its startup type to Automatic.
3. Look for the "Background Intelligent Transfer Service" service, make sure it is started. If not, start it. Change its startup type to Manual.
4. Look for the "Automatic Updates" service, make sure it is started. If not, start it. Change its startup type to Automatic.
Click to expand...
Click to collapse
I don't have the "Automatic Updates" in the list, while "Background Intelligent Transfer Service" is already started.
Thanks,
Matteo
Phil_123 said:
Have you tried updating with another computer?
Click to expand...
Click to collapse
Tried on a different machine, with a fresh installation of Windows 7 and Zune. Same problem, process interrupts while backing up the phone at 13%. Then phone restarts and update fails. This time, however, the error code is 80070026
Cheers
maTTeo
mtcerio said:
Tried on a different machine, with a fresh installation of Windows 7 and Zune. Same problem, process interrupts while backing up the phone at 13%. Then phone restarts and update fails. This time, however, the error code is 80070026
Cheers
maTTeo
Click to expand...
Click to collapse
The same problem with my Titan update.
Currently only hard reset helps

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