No longer getting HSPA+ - Vibrant Q&A, Help & Troubleshooting

Just curious if it is my area I live in or me screwing around with my phone. I live in Fresno, CA and we've had HSPA+ here for a couple of months. I was averaging around 3mbps down and 1.5 up from my house and 4-5k at my office. All of the sudden I am getting extremely poor 3g speeds. 200-300k at my house and 600-700k at my office. Just wondering if anyone is from the area here and if they are experiencing the same issues.
The only thing I did was flash the JPM froyo to mess around. I am now back running Bionix fusion 1.1 with stock kernel and ji6 modem.
Edit: Going to Odin back to official JI6, I'll post results in case anyone is curious.
Edit 2: Didnt work, still getting the same speeds. Just talked to a friend of mine down in southern CA and he is no longer getting HSPA+ speeds on his vibrant. Anyone else having an issues like this?

Anyone else in HSPA+ areas having this happen?

yes. very strange. and its ****ing pissing me off too.
i work in addison, tx (dallas suburb basically) and i used to get 4 to alllmost 6mbps down at work. up speeds have always sucked a nut but that's fine with me because you're only sending http requests most of the time so 300kbps is fine.
past few months it has become VERY spotty. some days my down speeds are under 200, the ping times out, and my up speeds are 1.2-2mpbs (WTF!?) this is with four full bars most of the time. its so bad that with the awesome ups, pages IMMEDIATELY time out, i cant even browse little mobile sites like m.facebook.com a lot of the time.
outside of this area, everything seems to go back to almost normal again. i no longer get 4+ down speeds anymore, but they're better, 1.5-2 i can live with.
it started happening before i rooted the phone and flashed any roms. and has never gone back to normal with the other roms i've tried, so im pretty sure it is a network issue.
the only other thing i could think of is maybe my sim card is crapping out, but i dont have another sim to test, as all of my friends dont have tmobile smartphones with a data plan and i'm way too lazy to go back to stock and go argue with a tmobile store rep to get a new sim card for free. mine is probably at least 6 years old at this point.

see what i mean? this could be better i guess since it wont let me select a server near me (this is renton, wa)
pings, in order as those are shown in the screencap are:
92ms
160ms
111ms
93ms
also, instead of UMTS like it used to say, now it just says "Network: Cell"
this makes no sense.

I'm running stock jfd firmware still and my 3g has been sucking ass as of late as well and I'm near Dallas. I was in Addison Saturday night with full bars and good signal and couldn't do anything. Tried espn mobile and it was so slow. Forced it back to edge and it was a lot better. Tmo 3g here in dfw is hit or miss.....mostly miss. I was in Grapevine a cpl wks ago and was getting 5mbps down...never seen that before around here. But I still say its hit or miss mostly.

I have noticed that the 3g speeds I've been getting here in beaumont, tx are way below what I used to get as well. Sometimes 3g is even slower than edge!
I wonder if maybe the T-Mobile network is simply getting overloaded?
Sent from my SGH-T959 using XDA App

im in san antonio and im getting the same average of about 4.5/1.5 like i have since the network upgrade. no problems here so far...i did notice my friends G2 has the H instead of the 3G but isnt any faster than my Nexus or my Vibrant, i figured the g2 would blow away my phones but his g2 averages about 4.5/1....

ive asked this in several different threads and cant seem to get a straight answer. maybe im asking wrong, so I am trying to make my question as clear as possible:
I am trying to figure out if im getting tmobiles new network in my area; (4g/hspa+). before I get flammed, yes, i do realize that our phones wont get 21mps download speed on the new network and the best we should see is 7.2mps, but probably wont get that in real world experience.
So i have been getting better speeds in the past few weeks in my area (between 1.5 and 3mps download) but that alone does not tell me if i am getting a good 3g signal or poor 4g/what ever its called signal.
When you go into settings> about phone> status, it says mobile network type. I am assuming that the Mobile network type will change depending if on new network, 3g, or edge....? (hspa, hspa+, hsdpa) Can anyone confirm or deny that this should or will change depending on what area we are in and what type of data connection we are connected to?
The other way someone told me to check is by downloading mobile signal widget and it will display 3g or H. For me this does not seem very accurate but it does display 3g or H...
The reason I dont know if Im on their newest/fastest network is because they have a coverage map on their website for HSPA+. my city is not on it, but a city about 15-20 miles away is on it. I did not really think i would be getting it since its not my city, but like i said ive noticed somewhat faster speeds, nothing like 4-6 mbs download that would confirm it for me, but enough to make me unsure and question.
so sorry for the long post. basically just wondering if network type under about phone will change depending on if im getting normal 3g or their newer/faster network and if that mobile signal widget is an accurate way to tell
thanks

velocd said:
Just curious if it is my area I live in or me screwing around with my phone. I live in Fresno, CA and we've had HSPA+
Click to expand...
Click to collapse
If you have a vibrant you never got HSPA+, you just benefitted from its speed, the phone isn't capable of the +
Sent from my Galaxy S with GINGERBREAD using XDA app

turbosix said:
yes. very strange. and its ****ing pissing me off too.
i work in addison, tx (dallas suburb basically) and i used to get 4 to alllmost 6mbps down at work. up speeds have always sucked a nut but that's fine with me because you're only sending http requests most of the time so 300kbps is fine.
past few months it has become VERY spotty. some days my down speeds are under 200, the ping times out, and my up speeds are 1.2-2mpbs (WTF!?) this is with four full bars most of the time. its so bad that with the awesome ups, pages IMMEDIATELY time out, i cant even browse little mobile sites like m.facebook.com a lot of the time.
outside of this area, everything seems to go back to almost normal again. i no longer get 4+ down speeds anymore, but they're better, 1.5-2 i can live with.
it started happening before i rooted the phone and flashed any roms. and has never gone back to normal with the other roms i've tried, so im pretty sure it is a network issue.
the only other thing i could think of is maybe my sim card is crapping out, but i dont have another sim to test, as all of my friends dont have tmobile smartphones with a data plan and i'm way too lazy to go back to stock and go argue with a tmobile store rep to get a new sim card for free. mine is probably at least 6 years old at this point.
Click to expand...
Click to collapse
I got an extra sim from when I got my vibrant...I'm in arlington..plus my speeds have improved since I got rooted with the new updates and on fusion 1.1 with voodoo

gbakabg said:
I got an extra sim from when I got my vibrant...I'm in arlington..plus my speeds have improved since I got rooted with the new updates and on fusion 1.1 with voodoo
Click to expand...
Click to collapse
every single time ive bought a new phone from tmobile, the rep always takes the sim cards out of the box and uses my existing one.
a buddy of mine left tmobile because they wanted to charge him $20 for a sim card.
i actually brought that up with the tmobile twitter account and they just said "sim cards are usually not free"

turbosix said:
every single time ive bought a new phone from tmobile, the rep always takes the sim cards out of the box and uses my existing one.
a buddy of mine left tmobile because they wanted to charge him $20 for a sim card.
i actually brought that up with the tmobile twitter account and they just said "sim cards are usually not free"
Click to expand...
Click to collapse
That's crazy I've always kept mind...

turbosix said:
every single time ive bought a new phone from tmobile, the rep always takes the sim cards out of the box and uses my existing one.
a buddy of mine left tmobile because they wanted to charge him $20 for a sim card.
i actually brought that up with the tmobile twitter account and they just said "sim cards are usually not free"
Click to expand...
Click to collapse
That's strange. I've always gotten my sim cards free from t-mobile. Just tell them the existing one keeps giving you a sim card error and that when you purchased your vibrant they took the sim card that came with it (because they typically do). They will take your old one and replace it with a newer one.

I told the rep I would not buy the phone without a new sim. He immediately swapped it from my g1 to a new one.
doubt it will help, but have you switched to airplane mode, reboot and then turn airplane mode so it finds your network again? I didn't even have data this morning and that fixed it.
Remember t mo is in the process of a major upgrade to their network too...

Every time I buy a phone from a TMO retail store and they go to take the sim I tell them to keep their fingers off and leave it in the box because I paid for it already. What they will do is put it in their binder for when the next poor schmuck walks in having lost their sim so they can get charged for it.
They try to give you the same BS about it costing money and maybe that's true if you lose it, but not with a brand new phone purchase. Even my new Vibrant I ordered from loyalty came with a new SIM in the box. I just kept it as a spare. The things these stores do to double-dip a measily $20.

honestly i probably should have but i assumed it was normal since i have never had network connection issues when going to buy a new phone. i've never even batted an eyelash when they did this.
if i odin my phone back to stock and take it up to them i'll definitely bring it up if they try to charge me.

Related

No Service on Vibrant

I was previously on CM7 Nightly Build 8 when out of no where I experienced a drop in service. Figuring it was just a bug with CM7, I used Odin to get back to stock and then proceeded to flash Bi-Winning. My IMEI and Baseband is still listed but my phone will always say "No Service." Does anyone know what could be wrong?
This happened to me and it was because I needed a replacement SIM card. The TMob rep said I had been using a 2G sim for the last year and that it needed the 3G version. As to why it worked for a year he said that it just does work for a limited time and that time had obviously run out.
Worth a shot ...
What area are you from? I'm just south of Chicago. The last 2 days I have had large chunks of time where data has been unavailable. This is at my house where I have consistent 3g. I think they are up to something....
Thanks for the responses guys, I guess maybe I'll have to go to the Tmobile store and I'm on Long Island.
I just actually Odin'ed back to stock and while my phone still does not pick up any service at my house (which it usually had good service here) I went out and my phone did get some service near the mall in my area. It was only 1 bar though and it only picked up the edge network where usually in that area it would be full strength 3G service. So its not completely broken just extremely weaker than usual. Any suggestions?
the 2g sim card problem happened to me too, so that could be the problem!
try the glitch kernel
http://forum.xda-developers.com/showthread.php?t=1041532

3G Speeds, Slower than even Edge?

Ok, so I am convert from AT&T and my iPhone 3gs - One of the first apps I like to run is Speed Test so I can gauge what I should be getting - and on my iPhone I used to get 1300 or so K download, and 175 up.
I have run speedtest a few times today and in 10 tests I pull an average of70kbps download and 283up .... Someone please tell me this isnt normal .... Granted that we have a very cloudy day with rain here in Buffalo, but I cant imagine this is even close to what I should get in DL speeds?
in my office building i only get "yellow" for service and right now im getting 585 dl and 61 ul. outside is even better
4g i get 6703 dl and 1430 ul
much better than the 4g in here btw. i don't think i broke 2000 dl inside here, and my status never went above the grey color
Yeah, something isnt right here - I hate to say it, but I may have to call support....
Is the network really congested in your area? I get speeds like that at Tigers games.
PensFan66 said:
Yeah, something isnt right here - I hate to say it, but I may have to call support....
Click to expand...
Click to collapse
Update your PRL. 01120 Should be good. If you don't get 01120, try updating it like 6 times in a row. Oddly enough, its how I got on 01120, which someone who's confused about who-the-man is, says it's biz only PRL. I'm not biz though, I was just sittin here and kept hitting update and it changed to it. Not sure if there's something in the system that allows it to happen or what.
With 4/6 bars on EVDO I'll get ~1500 down and ~800 up
WiMax 1/3 bars 4500 down and 1400 up (1400 is highest upload pretty much)
WiMax 2/3 = 7000 down
and 3/3 tethered = 13000
I stopped at the store and they said it more than likely all the activations, man where they packed, 3D phones going left and right (and some other models).
Also did the PRL update, didnt seem to fix anything ... Ill give them until Next week for these speed issues.
PensFan66 said:
Ok, so I am convert from AT&T and my iPhone 3gs - One of the first apps I like to run is Speed Test so I can gauge what I should be getting - and on my iPhone I used to get 1300 or so K download, and 175 up.
I have run speedtest a few times today and in 10 tests I pull an average of70kbps download and 283up .... Someone please tell me this isnt normal .... Granted that we have a very cloudy day with rain here in Buffalo, but I cant imagine this is even close to what I should get in DL speeds?
Click to expand...
Click to collapse
well coming from at&t 3g to sprint 3g is a 50% reduction in speed on paper. cdma is capped at 3.1mbps while gsm is at 7.2. one reason id switch to a more capable technology were it not for the data caps. but you are right, sprints 3g speeds need to be faster. i for one am dissatisfied with sprints 3g.
tailsthecat3 said:
well coming from at&t 3g to sprint 3g is a 50% reduction in speed on paper. cdma is capped at 3.1mbps while gsm is at 7.2. one reason id switch to a more capable technology were it not for the data caps. but you are right, sprints 3g speeds need to be faster. i for one am dissatisfied with sprints 3g.
Click to expand...
Click to collapse
I've had 2.4Mb down and 1.1 up on EVDOA. Sadly only recently has the WiMax u/l been lifted to 1.5. 2.4Mb down on a cell phone is quite a bit. Granted it's more in the 1 - 1.5Mb range on average, what do you do besides youtube that you'd need more than that? Tethering? Most websites take longer for the phones to process than it does to download the actual content.
Well, I honestly cannot even stream music with the 60k Im getting. It skips alot.... I also used to do Netflix in my car for lunch (Connected to my LCD Screen). Im not looking for 2Mb or anything close, but I would expect anything around 700kbs to 1.2Mbs or so..
PensFan66 said:
Well, I honestly cannot even stream music with the 60k Im getting. It skips alot.... I also used to do Netflix in my car for lunch (Connected to my LCD Screen). Im not looking for 2Mb or anything close, but I would expect anything around 700kbs to 1.2Mbs or so..
Click to expand...
Click to collapse
me too...me too.
I had the same issue since Wednesday, couldn't get over 120kbps on 3G. Sprint had me redo the activation and it fixed my issues.
You'll need access to the data programming menu, so you have to have your MSL code. Type ##3282# in the dialer, then use your MSL as the password. Go to the data menu and then hit the menu key and click Restore. It'll re-run the activation, update PRL, then update firmware.
Hope it works for others.
3G speeds
I am also getting terrible 3G speeds. Highest I've seen thus far is 130kbps. I had the phone reactivated, restored the data profile and still no luck. I went into the Sprint retail location and they did say that since there has been so many activations and bandwidth usage today, the 3G speeds have been extremely slow. I am expecting these data speeds to rise within the next day or two otherwise its going back...
mtwalther said:
I am also getting terrible 3G speeds. Highest I've seen thus far is 130kbps. I had the phone reactivated, restored the data profile and still no luck. I went into the Sprint retail location and they did say that since there has been so many activations and bandwidth usage today, the 3G speeds have been extremely slow. I am expecting these data speeds to rise within the next day or two otherwise its going back...
Click to expand...
Click to collapse
I am posting from Centreville, VA (Fairfax, Northern Virginia area) and I will add that my 3G speeds are horrid.
With full bars the Spider Man game stopped at like 15% download progress and kept failing....I certainly hope this is because of activations or else I will be going back to my Samsung Galaxy S 4G from T-Mobile where I get 4G signal everywhere I go....unlike Sprint.
Sprint isnt exactly known for its fast data speeds. You guys are more than likely in an area with slower speeds, like myself.
I highly doubt that the data speeds are as slow as they have been within the past 24 hours. If that was the case, no one would have sprint....I am confident it will pick up.
I am also getting really slow speeds. This is my first time with Sprint, so I'm not sure if this is the norm.
Anyone, previously on Sprint, noticing slower speeds after getting 3vo?
Sent from my PG86100 using Tapatalk
mbh87 said:
Sprint isnt exactly known for its fast data speeds. You guys are more than likely in an area with slower speeds, like myself.
Click to expand...
Click to collapse
slower then edge speeds? lol .. . my sister has the Evo and she gets about 1.2 mb at my house, i get between 3kbps-124kbps
I went to the Sprint store where I bought the phone and I was told phone data is not like Comcast, and that it can be spotty and sometimes give you 3kbps because it is not Comcast, and I'm welcomed to return the phone if I'd like.
Coming from verizon, in the new hampshire area. My service on sprint has been sub par with terrible download speeds. I hope things improve, because I really do like the phone.
DroidxRage said:
Coming from verizon, in the new hampshire area. My service on sprint has been sub par with terrible download speeds. I hope things improve, because I really do like the phone.
Click to expand...
Click to collapse
.02 down and .01mb up... This phone is probably going back.

Issue has come back so I went to the FCC and BBB.

I have a video link: http://www.youtube.com/watch?v=rDxJoGv3FLA&feature=channel I have more videos on youtube and tons on siting on my SD card. I had only used 12GB and this is what they did and even the new phone does it, so if phone=good, network=fine and I got a new sim so it=fine.
More videos:
1)https://www.youtube.com/watch?v=dUyt2R69Ya4&feature=channel
2)https://www.youtube.com/watch?v=9ozWxWYPgI8&feature=relmfu
3)https://www.youtube.com/watch?v=luzvVb79-Qg&feature=channel
4)https://www.youtube.com/watch?v=iXPlolDGtfs&feature=relmfu
5)https://www.youtube.com/watch?v=RgDnByyo0tw&feature=channel
2nd phone videos:
1)http://www.youtube.com/watch?v=vOo4q4qGZCc
2)http://www.youtube.com/watch?v=ckRYSNuAtXc&feature=channel
3)http://youtu.be/l1L_EZVEsHw
So Then whats left?
Throttling thats what
Comment now
Update: I just pulled this "there actually HAS been 4g throttling cases. if you use a **** ton of data on an unlimited plan they will throttle you. a guy on rootzwiki i think the galaxy nexus forums, had data throttling on 4g and the customer service lady said it was because he was in the top 5% of users :/" (Link:http://rootzwiki.com/topic/14945-yes-verizon-does-throttle-4g/page__st__50)
Eat it haters
Update2: This a vs video. Verizon throttled 4G vs verizon not throttled 4G. Eat that. If you guys want, I will go back and ask to swap sims with one of the phones on the foor. (I don't think they would let me make a video of it)
Link:http://www.youtube.com/watch?v=RCbvDEewcJU
I fixed no more 600kbs. Oh yea
Update3: It has come back, so now I went to the FCC and the BBB.
Based on the Hotspot app, your signal, and your battery status all going completely crazy in this video I'd guess your phone needs to be wiped or replaced. Throttling is generally making the internet slower, not making your phone act crazy.
That was the first phone in that video. I will upload videos with the new phone soon and they are not like that. That phone was wiped and it still did it. replacement still some times gives me 600kbs with data droping on 4G. I think I am being throttled, but can't poof it yet.
Every rep I talk to about this seems to know more than they are letting on, when I ask about throttling. It's all ways to the book, like some one is doing flash cards they HAVE TO READ and THEN TELL ME WHAT THEY SAY.
It really piss's me off, they can't just come out with it so I know what the limit is.
4ktvs said:
I have a video link: http://www.youtube.com/watch?v=rDxJoGv3FLA&feature=channel I have more videos on youtube and tons on siting on my SD card. I had only used 12GB and this is what they did and even the new phone does it, so if phone=good, network=fine and I got a new sim so it=fine.
More videos:
1)https://www.youtube.com/watch?v=dUyt2R69Ya4&feature=channel
2)https://www.youtube.com/watch?v=9ozWxWYPgI8&feature=relmfu
3)https://www.youtube.com/watch?v=luzvVb79-Qg&feature=channel
4)https://www.youtube.com/watch?v=iXPlolDGtfs&feature=relmfu
5)https://www.youtube.com/watch?v=RgDnByyo0tw&feature=channel
So Then whats left?
Throttling thats what
Comment now
Click to expand...
Click to collapse
....SIGH
No, this is NOT throttling. Verizon is VERY clear and up front on how they deal with high data usage. They will reduce your data speed but only in areas of congestion and only while the congestion is occurring.
BUT- are you saying you used 12gb of data in one billing period? REALLY?
12 gb of data on 4g is not that much... I have unlimited plan as well.
My ISP was being bad to me, so Netflix and youtube did most of that. The videos are of the first phone. I will try and upload videos of the 2nd phone later today.
That's definitely not throttling. That's the phone dropping connection. Things would be a lot more stable if you weren't tethering while using 1080p video, I'll bet you the phone is getting really hot and trying to drop 4G so it can cool down. Are you on the newest OTA update?
In that video that may be the case, but I have some videos I am about to upload that have nothing to do with 1080p video or tethering.
The odd thing is 3G acts a lot better than this. It was slow, but it held. 4G is like 11mbs to 100kbs. It sucks so much that I use my S2 most of the time and have used 8.9GB in 6 days. (Thats what the ICS data use app says. I don't know how much AT&T thinks I have used.)
A new set of videos is going up now.
I know I've said this before and I'll say it again, this is NOT throttling. If it was throttling, you would keep 4G but it would be extremely slow download speeds. The videos look like you might have an issue with the 4G radio. Get the phone replaced, be nice about it and make sure the rep knows that it's your third phone. Make sure they give you a brand new SIM card as well.
Thay would not give me a new phone. They put a low proity ticket in and said to call back on 4/11/2012. I think they are BSing me.
Edit: I used my s2 to send this miss typed post. Lol
Verizon 4g should read: up to 10x slower than AT&T's 3g. I meen that for real, 600kbs vs 6000kbs.
BS. I use up to 90 to 100 gb's some months and others I only use 10 gb's or so and my speeds never slow. That is not throttling and I'm pretty sure VZW hasn't figured out how to throttle LTE/4G yet.
Now the throttling on congested networks makes sense and I am in the city of Chicago which I assume Verizon isn't too congested being that almost all my friends are on Sprint and AT&T.
4ktvs said:
Verizon 4g should read: up to 10x slower than AT&T's 3g. I meen that for real, 600kbs vs 6000kbs.
Click to expand...
Click to collapse
You're trippin...
Ive got unlim data with VZ and have NEVER gotten throttled.
http://forum.xda-developers.com/showthread.php?t=1476109
Ive used up to 102 GB in a single billing cycle and all was well. I use 20-30 in a normal month.
Currently im 9 days into my billing cycle and have used 15.688GB.
I regulary hit 30-40 Mbps down and 10-20 Mbps down
^ Mirrors my results.
I am about to upload a new video to proof me right. I just went into a verizon store and did a VS. I went into a AT&T store too, but did not do a VS video in there. The AT&T LTE would have killed my speeds x50. Yes AT&T and verizon have LTE were I live.
I've had my phone for 5 months and haven't even used 4g because its still not available where I live. I'm extremely happy when I even get 1mb/s download.
Sent from my DROID RAZR using xda premium
Unsubscribing
Sent from my DROID RAZR using Tapatalk
spc_hicks09 said:
Unsubscribing
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
So what are you saying I should do? Throttling or not, the point is I am having a issue with my data connetion. If you think it's fine, good for you then.
I don't know what else it could be. I asked a rep in the store if he would give me a new sim card, but he would not do it and told me to call tech and then I said screw it. I reported that jerk.( No I did not, but now I wish I did.)
Over all I have to say this sucks and the guy in the AT&T store said "yea that must suck". I showed them how much data I used and he said they must throttle quick.
Verizon 4G LTE 2/10. 1 point for working half way and 1 for the upload works right most of the time.
Going by a lot of threads you start you like to complain.....and I'm guessing that's how you act in every day life away from the internet, hence why you're getting nowhere with VZW. I think you have a lemon of a phone/razr. I don't believe it has anything to do with VZW's network.
I have been very nice with the reps and under stand it's not them doing this to me. To think I act this way or that in "real life" is a big jump.
Edit: I have been playing this like a chess game, looking for the longer term play. I have a "plan" and I think the phone coming out on the 12th will play a nice roll into this. I wanted to have so much proof my phone is craped up they would give me a new one on the spot. The last time I did not have all this "proof" I had to call TW cable over and over. ( I was geting sup 1mbs out of it.) When they came out, they were like I don't get it. I was like I am paying for 10/1 and you are giving me 1/1. When he did the "speedtest" it read 7mbs. And I was like it was slow before. So he left. And bam 1mbs by the way. That took forever to fix.
So do you see why I am doing this? If no, good for you then.
I think Verizon is a "lemon".
I dont understand half of what you're trying to say.

New T-mo customer, slow data speed!

Ok, so Im a new T-mo convert and I picked the S5 and prepaid unlimited everything ($80) plan. Im in the San Juan area in PR.
Ive been getting horrible data speeds <1Mbps since day one on the phone. The curious thing is that from 2 am to 6 am for (6 days straight now) speeds jumps to 15Mbps or higher. As soon as 6am ticks I'm back to Edge speeds. What is even weirder is that I swapped the sim card to my Note and started hitting 17Mbps or higher at any time.
I tried the new modem and it didnt work either. I also tried changing APNs to different values and going wcdma mode only and none work. I contacted customer support a few days agoand they said they would fix it but they havent. Since I'm on the 14 day thing, I think I may just return it.
Anyone with similar experience or know what could be going on?
agkelos said:
Ok, so Im a new T-mo convert and I picked the S5 and prepaid unlimited everything ($80) plan. Im in the San Juan area in PR.
Ive been getting horrible data speeds <1Mbps since day one on the phone. The curious thing is that from 2 am to 6 am for (6 days straight now) speeds jumps to 15Mbps or higher. As soon as 6am ticks I'm back to Edge speeds. What is even weirder is that I swapped the sim card to my Note and started hitting 17Mbps or higher at any time.
I tried the new modem and it didnt work either. I also tried changing APNs to different values and going wcdma mode only and none work. I contacted customer support a few days agoand they said they would fix it but they havent. Since I'm on the 14 day thing, I think I may just return it.
Anyone with similar experience or know what could be going on?
Click to expand...
Click to collapse
Are you using the SIM that came with your new phone?
Sent from my SM-G900T using XDA Free mobile app
I am. With that sim on the S5 I get no data or edge speeds when I do get data,except from 2 am to 6 am which I get LTE speeds.
With that same simcard I get LTE speeds on my Note at all times.
agkelos said:
I am. With that sim on the S5 I get no data or edge speeds when I do get data,except from 2 am to 6 am which I get LTE speeds.
With that same simcard I get LTE speeds on my Note at all times.
Click to expand...
Click to collapse
Return it and ask for a new one, I live in Caguas but I work on San Juan, and besides when I'm at the office, where all providers have the same signal issue, I have normal Data Speeds.
I must say that when I'm at home in Caguas, I get great LTE Speeds but in San Juan I have noticed that using 4G instead of LTE gives better download speeds, but from that to the issue you are describing is a great difference, that's why I'd suggest you get a new one during the 14 days.
erasat said:
Return it and ask for a new one, I live in Caguas but I work on San Juan, and besides when I'm at the office, where all providers have the same signal issue, I have normal Data Speeds.
I must say that when I'm at home in Caguas, I get great LTE Speeds but in San Juan I have noticed that using 4G instead of LTE gives better download speeds, but from that to the issue you are describing is a great difference, that's why I'd suggest you get a new one during the 14 days.
Click to expand...
Click to collapse
Thanks, I think I may do just that. Especially now that I know you are nearby and have no problems.

New to Verizon

Just picked up a new G3 and new service provider in Verizon. Is it common to be stuck on 3G majority of the time in a decent size city? It sometimes in a blue moon switches to 4GLTE, but won't stay long.
I am with tmobile currently as well as that is my main carrier, but needed good coverage in the bad areas of Pennsylvania. Have awesome coverage where I live with tmobile, however with Verizon not so much.
Is it common?
I guess I have 14 days to decide. Any feedback greatly appreciated,
JesseMT4G said:
Just picked up a new G3 and new service provider in Verizon. Is it common to be stuck on 3G majority of the time in a decent size city? It sometimes in a blue moon switches to 4GLTE, but won't stay long.
I am with tmobile currently as well as that is my main carrier, but needed good coverage in the bad areas of Pennsylvania. Have awesome coverage where I live with tmobile, however with Verizon not so much.
Is it common?
I guess I have 14 days to decide. Any feedback greatly appreciated,
Click to expand...
Click to collapse
take it back... verizon locks everything down tmo allows you to be free .
sorry i didn't actually help you in regards to your question.
The only time I see myself switch to 3g is where I have crappy service at my parent's place. Otherwise I don't have that issue..
However I'm also not in Pennsylvania so someone else may need to comment on that bit.
Perhaps they're doing tower upgrades over there?
The G3 gets really good reception, on par or better than the Motorola phones which are known to have excellent reception. I'd give it a day or so to settle along with a few restarts to see if you can grab an updated PRL. Outside of that Verizon may not be great in your area. I have to go outside to get a decent 4G signal, inside it's 3G most of the time.
That's the thing, I still have my T-Mobile phone. I actually live in Ohio, however work in PA and a little of West Virginia where I get no signal and can only make emergency calls. When in Ohio, where I live I get amazing 4G signal on lte. 40 down and 10 up to where on Verizon where I live I get 7 down and barely 1 up. It's crazy... Then again I am on 3G most of the time.
So wifi it goes....
Also is it normal to be on wifi and next to it the 4G/3G signal shows. I only have a gig of data is why I ask. Don't want unwanted charges on my bill.
T-Mobile g Flex unfortunately will still be my main phone. Unlimited everything.
JesseMT4G said:
Also is it normal to be on wifi and next to it the 4G/3G signal shows. I only have a gig of data is why I ask. Don't want unwanted charges on my bill.
T-Mobile g Flex unfortunately will still be my main phone. Unlimited everything.
Click to expand...
Click to collapse
Yep that's normal, nothing to worry about there
Ok, thanks. Just worried as T-Mobile phone goes straight to wifi symbol only.
You could try switching airplane mode on and then back off
Sent from my VS985 4G using Tapatalk
kwkw480 said:
take it back... verizon locks everything down tmo allows you to be free .
sorry i didn't actually help you in regards to your question.
Click to expand...
Click to collapse
Explain this a little more.
Go to network and Switch to LTE from global. I had the same problem and that fixed it
leemsami said:
Go to network and Switch to LTE from global. I had the same problem and that fixed it
Click to expand...
Click to collapse
I did this and at 1st it gave me full bars. I did a reset for some reason and when it came back it's back to 1 bar. Weird....So does this mean I'll stay on 4G and won't pan back to 3G, if so might need to be on global in order to get signal in bad areas.
Thanks though, see what happens.
Things to try:
Power off take out the sim, power back on without sim, power off and put sim back in.
Call Verizon and have then send an update to your sim card.
Factory reset your device
Get a new sim card
toy028 said:
Things to try:
Power off take out the sim, power back on without sim, power off and put sim back in.
Call Verizon and have then send an update to your sim card.
Factory reset your device
Get a new sim card
Click to expand...
Click to collapse
It's a new phone and I would have to already take put the SIM. I mean I will as I dont get why I am constantly on 3G. Thought Verizon was good at penetrating buildings for 4G.
Not to mention even when I am on 4G it's no where near the speeds my tmobile phone gets.
Might have to chalk it up to so many people on big red....I guess as long as I get signal in the boonies I'll be okay. Just a little disappointed.
Thanks for the help.
I had this same issue and switching it from Global to CDMA/LTE fixed it for me. I've read that it shouldn't matter if it's on Global.... But I clearly saw the difference.
This G3 gets the same or better reception that my S4 does. I'm happy with it
- Sent From My G3
You should be on 4G, if it is available in your area. Signal strength is the main reason it'll drop to 3G, but that's only when your 4G signal drops above -100 dBm. Somewhere around the -115 is where mine decides it's better to switch to 3G. I even get some 1X's here at my desk, but I've got a crappy signal at my desk. If you're on 3G most of the time, then there's a problem. As stated earlier, take the following steps:
FDR (Factory Data Reset.) You'll lose everything, so back it up.
Go into the VZW store and tell them you want another SIM card. (Try not to handle it with your fingers and tell them not to handle it with theirs either.)
Replacement phone is the only other alternative.
If none of the above works, then you probably do need to switch back to T-Mobile. Just remember, you only have 14 days to figure this out!
Have you looked at a coverage map? Verizon does have excellent coverage but all carriers have holes
Sent from my VS985 4G using XDA Premium 4 mobile app
Looks like Verizon has spotty service in the area you described. Vzw May not be the best choice for you in that area. Especially if you travel.
Sent from my VS985 4G using XDA Premium 4 mobile app
leyvatron said:
Explain this a little more.
Click to expand...
Click to collapse
T-Mobile's version comes factory unlocked. It already has the TWRP recovery.
OTOH, T-Mobile's version is SIM locked and Verizon's isn't, so Verizon's version is more free if you ever need to travel internationally.
scy1192 said:
T-Mobile's version comes factory unlocked. It already has the TWRP recovery.
OTOH, T-Mobile's version is SIM locked and Verizon's isn't, so Verizon's version is more free if you ever need to travel internationally.
Click to expand...
Click to collapse
I got faith in the devs as far at unlocking this phone for a custom recovery!
- Sent From My G3

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