Very weak GSM signal! - XPERIA X10 Q&A, Help & Troubleshooting

Hey guys,
I really really really need your help on that.
A couple of weeks ago, I decided to upgrade my X10i (Android1.6) from build 24 to 26. I tried to do it OTA but I couldn't. I tried several times clicking on the "Update now" option on the "Software Update" feature but I always get a message saying "No update available". Then, I found a way to update my phone here in XDA-DEVELOPERS that requires rooting the device. I successfully upgraded it, and everything was going well. I did not notice any major changes but better performance of course.
When SE announced that they are going to release the 2.1 update, I read an article about the update, and it was saying that only non-rooted devices may be able to get the update sooner and those with rooted devices need to wait for unknown period. So, I looked over the web for debranding solution, and found one that uses SE software called "PC Suite 2.0". After installing the SW and debranding my device, I noticed that my device GSM signal drops down so easily. I never saw my device getting full 4 bars since then, always 3 or less. Even more, I can not make calls inside buildings (1 bar / no signal). When I make calls while driving, I get disconnected every 1 minute > ("No service")
I decided to turn my mobile off, and insert the SIM to my other phone "HTC Hero" until SE releases the new update (2.1). I, unfortunately, had to wait ~ 6 weeks till that day, and when I downloaded the update I didn't notice any difference. I tried the Nordic thing, and I tried the original update. No one of them seems to get my device any better signal reception.
Please guys, I need an urgent help.

UPDATE:
Just noticed that when I put my x10i on matt surface, the signal all gone. When putting it on wooden surface, I get ~2 bars. And when putting it close to my macbook, I get full reception.
I'm not an expert on this kind of things and I really have no clue why is that happening. I just noticed it when I picked my phone up from the matt ground and put it on my wooden table!!

iMohannad said:
UPDATE:
Just noticed that when I put my x10i on matt surface, the signal all gone. When putting it on wooden surface, I get ~2 bars. And when putting it close to my macbook, I get full reception.
I'm not an expert on this kind of things and I really have no clue why is that happening. I just noticed it when I picked my phone up from the matt ground and put it on my wooden table!!
Click to expand...
Click to collapse
I think you, must update after 2.1 nordic version in step 2 to Global version (step 1 update to 2.1 nordic version)
Try with this you loose the root, to update to 2.1 Global is necesary update to nordic 2.1 first.
greetings

G'day Picaron,
I mentioned in the OP that I already tried all the 2.1 options:
"I tried the Nordic thing, and I tried the original update. No one of them seems to get my device any better signal reception."
Any other suggestions?

So, no one knows how to fix it?

X10i is dead after upgradation to 2.1
I also tried to update my previoius version 1.6 to 2.1 torugh SE update service but it bricked my phone. Now I can't switch it on while screen is blank. It viberated while I switch on but stays as it is. I tried numerous times but at the end of installing update it fails. I have tried other options for debranding to Nordic version which flashes till last step but nothing worked and my cell remains dead after restart. I called up SE service people who eventually told me as 2.1 update is expected to be released in KSA within this week so I shall try updating it again once it's released locally (might be fixed).
Can any one help me as how can i get it worked as I bought this through ebay and can't get service backup here??

Related

Disappearing radio?

has anyone come across the problem that when you move to say 3g from gsm or back or you loose signal as your in a bad signal area and then get it back, the phone actually looses the radio says "operation failed" and relocks on to the signal?
mine will sometimes loose the signal need restarting and on the boot screen will show NOGSM when its clearly installed as it worked 20seconds ago. i have tried many types of radio rangeing from 1.07 to 1.41 and all their varients. i am at a loss why my phone just looses it and then forgets it has actually lost it untill i try to make a call or send an sms. no calls or sms's can be received by me whilst the phones done this and it does it a hell of a lot.
sometimes it also just looses the radio half way through a call or data call.
anyone got any ideas?
i have a m3100
IPL 1.04
bootloader 2.10oli
and the XDA live OS installed. however it does it on any OS i have tried so far. and thats alot of them.
Same for me.
Same problem for me.
Often I get the message "operation failed" or "the phone is not ready, wait 15 seconds and try again". Thought it was a problem with the new 1.38 radio, but it seems to be something different.
i also get all those error msg's. i have no idea how to fix it either and no 1 here seems to have a clue either :-(
i Had the same problem with mine it due to hardware i guess. Your phone might have fell down or something then this kind of problem starts I fixed mine by opening my phone up and fixed the arial part properly
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Smith2001 said:
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Click to expand...
Click to collapse
I fixed my phone almost the same way as Torrentulla did. I'm my case it seems that something was damaged when I dropped my phone a few weeks back. I discovered that when I pushed at a spot right below the flashlight that the radio kept coming up all the time.
These are the steps I took to repair:
Remove all 4 screws (very small torx) at the back of your hermes
Remove back
Put a little piece of paper on the "pressure" spot
Put your phone back together
Turn it on and enjoy!
I hope you'll manage to fix yours aswell!
Phone sometimes shows No GSM, fails to ring
Hey guys, I posted this in the dead hermes thread, but decided to post it here as it's not really bricked. I think it may be a faulty component or something.
My phone was working fine this morning, then in the afternoon I noticed I would have to try to make a call 3 or 4 times before it would go through, it kept on giving me the error (Can't connect, or something along those lines).
Then, I checked my voicemail and found that I had 10 messages from people who had been trying to get in touch with me, but my phone hadn't been ringing.
The kicker came when I soft reset my phone and all of a sudden No GSM popped up! I soft reset it again, and it was gone, and worked fine for a couple of hours. Now its back to not ringing again.
I flashed radio 1.41.00.10 about a week ago, and have been running fine with no problems since. I haven't flashed any rom's in the past week, and this problem just started yesterday. No new software has been installed (except Pimp my black v0.1).
I don't know a lot about the radio, but I didn't think it could become corrupted during regular use, I thought you could only mess it up when you were flashing the phone. I wonder if there is something wrong with the radio? Could the hardware be faulty? This phone is about 8 months old and hasn't had any problems up to this date.
I'm going to flash radio 1.40.10.0 again and see if that makes a difference, but I'd like to know if anyone has any ideas as to what could be causing this.
Sorry this post was so long,
Thanks
-Kai
it seems i don't have a pressure point on mine as the radio is working as and when it likes. which is not alot
gotta sort it out somehow, will take it apart and see if theres anything obvious.
I have the same problem too, phone sometimes shows NO GSM on startup and sometimes it works. Here's where I posted : http://forum.xda-developers.com/showthread.php?t=306073
Now its not even showing NO GSM it just says: NONE, NONE
Also, I noticed that it will only last about 6 hours on a full charge before the battery is absolutely dead.
I'm beginning to think that it may be my radio 1.41.00.10
It seems strange that all of these people are suddenly having this problem now.
Whats the warranty like on these devices? Is it a 1 years parts and defects warranty? Or is it some ****ty 90 day warranty?
As it is my phone is a piece of garbage, not worth using at all, I am very disapointed in it.
It's a hardware problem.
Hi guys,
I'm experiencing the same problems since two months and I've been struggling with all kind of OS, ROM, RADIO and bootloader, without even gettin close to solve them.
My phone randomly loads the RADIO (otherwise I get the "No Gsm" message), even when loaded, the connection is not suitable and my phone is often unreachable on the net. The battery life is very short because the phone always looses the signal and then seraches till he find it, before loosing it again.
So I disassembled my phone and did a lot of testing with hardware connections. I have found that the motherboard connection with the flash/scroll module isn't stable at all. You can easily move it and find that this affects the phone ability to load the RADIO. It seem strange but it's true. I can't solve the problem and I'm very upset with HTC because of their hardware components lack of quality. I would like to try to change the module to but I can't find a place where i can buy HTC hardware parts.
So I'm going to change my pda, I'll never buy HTC anymore.
Any help?
Has anyone figured out the problem? If it is hardware, what "pressure" spot is it? I tried, but wondered if I'm not in the right place.
In my case it was a spot right below the flash/scroll-part. As said earlier, i put a piece of paper on the spot and reassembled the phone. It still works excellent after a week!
My dopod can't connect to the mobile network as well, but only with the 3 network. It seems fine when being connected to an Optus network. Have you guys tried using a different network simcard?
I'm not sure if mine is a physical problem but maybe a setting which i need to configure so i can connect to a 3 network. Help anyone?
ROM version : Pro BLACK 3.0
ROM date : 01/04/07
Radio version : 1.41.00.10
mine also works just under the flash with the cover off, but if i hold it too hard then the screen goes all white and doesn't work, until i can get the case off its a hit and miss game at the moment.
thanks very much for the tips and help
Dan
Larrys said:
.....
So I'm going to change my pda, I'll never buy HTC anymore.
Click to expand...
Click to collapse
I cannot agree with this more.
I am sick to death of this phone. I had one of the first in the country for normal sales and spent weeks arguing with HTC who flatly denied the screen alignment issue. EVENTUALLY I got them to fix this after referencing posts in this forum.
I continued to suffer the "coma" software issue - why is it so F*((&&^ dificult for a device to wake up when its auto-sleeped?
And finaly, to top it off, I have been suffering this problem. I cannot express how mad I am. Did I buy a cheap phone? NO. I have had nothing but problems with this phone and will NOT buy another HTC.
Oh and if anyone knows how to repair a failed Radio upgrade, please help me! I don't have any choice but to use it until the IMate Ultimates come out.
Due to seeing this radio problem I thought I would try downgrading the radio from 1.4.summint or other (the latest) to a slightly older version. This was of course before I saw this thread. During the downgrade the installer stopped at 15%. Now no matter what I do it sits at the IPL/SPL screen (3 colour bars+white). I have done the obvious i.e. follow the installers error procedure (remove the battery).
Device: HERM200
IPL-1.04
SPL-2.10.Olipro
Please help me be able to use this for another month or two at most - i hope!
Thanks guys
update:
OK Guys
thanks to this thread: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I now have it trying to boot the o/s. I get the message "No GSM" on the boot screen but when it boots up it asks me for my pin number and freezes. I guess its locking up because it has no "phone" part? According to the instructions in the other thread I am supposed to flash it again but I can't as the phone locks on boot.....
Any ideas?
*FINALY* got it back into pre-flash feck up situation. Sadly, this still leaves me with the hardware problem. HTC can go poke themselves until the cows come home. Im taking my money somewhere else.

New HERO

Hello,
I am a new user of HTC phones, and bought a HERO after going through this website and reading the posts w.r.t. Android etc.
I have a few queries, which I am sure will appear quite basic to most of you, however, there are quite greek to me. I am in New Delhi, India and bought my phone a week ago.
1.
I have read about a firmware upgrade to Hero phones. However,the helpline here says that there is no firmware upgrade available. The India page on the HTC website also does not list any upgrade. My phone is unlocked, although it shows another carrier's logo in the first screen, but no other issue. My firmware version shows 1.5 and Build no. shows 2.73.720.5. Is this the latest version or is this upgradeable?
2.
There have been a couple of instances where my phone has frozen, and no button has worked. I have had to remove the battery and re-insert to get it to work again. Is this normal? I haven't had a smart phone before so I wouldn't know the actual behaviour.
3.
I dropped my phone from about 3 feet, and it opened up with its battery flying out and a few minor nicks and scratches on the body and not the screen. No other apparent damage, but could this cause performance issues?
4.
Is there a way to sync this phone manually without having to use Google or Windows? Can I directly access the phones contact list and messages etc, like a data stick?
Would appreciate answers.
Thanks in advance.
RK

[Q] Random reboot / back to warranty-able state

Hello. My xperia x10i is suffering from a constant reboot issue. It will randomly stop whenever I try to use the phone, even basic operations. When this happens, the phone will usually stop again sometime during bootup. It rarely makes it back to the swipe / login screen. And if it does, it usually stops again soon after I get to the main menu. At this point I usually connect the phone up to the charger and leave it for a few hours. After this time I can usually use the phone for a little bit.
The history of the phone is pretty simple: Way back in Sept 2010 when I first got the phone I think we were at Android 1.6. I rooted the phone at this point. Since then I've updated to version 2.0 and 2.1.
I've been experiencing the reboot issue ever since the 2.1 update.
About a month ago (on version 2.1) I attempted to have the phone repaired under warranty - to fix the reboot issue. SE sent back a note with the phone saying that the software had been tampered with and they weren't going to honor the warranty.
After this I updated to 2.3.3 but the reboot issue is still happening. Basically the phone is unusable. I have about 4 days until the one year warranty expires.
1) Is this reboot issue a known problem? Can I fix it myself?
2) How can I get my phone back to a warranty-able state? Yes I've searched extensive, and I have about 10 tabs worth of threads open. I'm confused though. I'm unsure if the things I'm being asked to do will result in a warranty-able phone.
Would appreciate some guidance and help.
Cheers
Rog
questions for ME
okay, inorder to be able to help you:
1. Try reflash firmware.
2. I think they record your IMEI / serial number when they find that you've tampereing with the software. Mostly likely they'll just send it back straight away.
3. Have you unlocked your bootloader?
1) Using which method? One of the many outlined here, or using the SE software? If it's the latter, I'm not sure it'll help as I've already moved from 2.1 to 2.3 and the reboot issue hasn't gone away.
2) Yeah, I think you could be right, but I've nothing to lose.
3) No, I have not and don't intend to within the scope of this particular issue. Perhaps I will if it's beneficial and can't get the reboot issue solved.
Thanks.
rogerano said:
1) Using which method? One of the many outlined here, or using the SE software? If it's the latter, I'm not sure it'll help as I've already moved from 2.1 to 2.3 and the reboot issue hasn't gone away.
Click to expand...
Click to collapse
Use SEUS or PC Companion (Repair Option)!! will return your phone to stock!
2) Yeah, I think you could be right, but I've nothing to lose.
3) No, I have not and don't intend to within the scope of this particular issue. Perhaps I will if it's beneficial and can't get the reboot issue solved.
Thanks.
Click to expand...
Click to collapse
hope you get you phone repaired under warranty!
Hello again.
I used the repair option in the SE PC Companion software to flash 2.3.3 on the phone again, however it must have gone wrong somewhere. When powered on, the phone would vibrate briefly as it should, but would then constantly vibrate a short while later. Then screen remained blank.
So I used Flashtool 3.0 and a generic 2.3.3 ftf ROM and flashed that onto the phone. This returned the phone to a working state. Unfortunately the reboot issue is still present.
I'd like to inform any Aussies reading this post that Optus, my carrier, and SE (Aus / NZ) have been particularly unhelpful.
I rang SE Support (in New Zealand) in an attempt to find out what they knew about the so called software tampering issue, but they insisted they knew nothing and that the service centres are merely "authorized service centres" and not part of the SE business. I was told to contact the service centre directly.
So, basically SE refused to help me work through the issue. Thanks for nothing.
I talked to Optus at length today and they agreed to help me find out what was going on - I was to expect a phone call later in the day. And you guessed it, I've not heard back from them...
I think, as soon as it's practical, I'll be switching to a Telstra plan and the Samsung SII. Optus and SE can just go away.

OTA Amber for EURO DEV ROMS

Hi,
Does anyone have any info or idea if the AMBER update will be available OTA for L920s with the DEV ROM? I don't see that entry in the update schedule page from Nokia. I just chatted with them and they said they have nothing scheduled at the moment, and suggested instead to go back to my ROGERS ROM (not even in my wildest dreams!).
I know I can flash it, but I don't want to go through the pain of doing everything again, including re-setting all my apps et al. If the OTA update comes out in a couple of weeks or so, I don't mind waiting, but I don't want to wait and then realise in a couple of months that it is not coming out and have to flash it anyhow.
Any news? Do we have to start making some noise on Nokia's forums and social media?
Thanks.
--
ARG
abelitin said:
Hi,
Does anyone have any info or idea if the AMBER update will be available OTA for L920s with the DEV ROM? I don't see that entry in the update schedule page from Nokia. I just chatted with them and they said they have nothing scheduled at the moment, and suggested instead to go back to my ROGERS ROM (not even in my wildest dreams!).
I know I can flash it, but I don't want to go through the pain of doing everything again, including re-setting all my apps et al. If the OTA update comes out in a couple of weeks or so, I don't mind waiting, but I don't want to wait and then realise in a couple of months that it is not coming out and have to flash it anyhow.
Any news? Do we have to start making some noise on Nokia's forums and social media?
Thanks.
--
ARG
Click to expand...
Click to collapse
In case anyone else is wondering, I started getting the update OTA last week. I wasn't expecting it so my connection was very slow and I just soft reset it... Apparently, the download got somehow messed up upon resuming. To make a long story short, after it was installed, the screen lock didn't work properly: I could only unlock my phone right after it turned on; after that, it would not respond at all, so I had to soft-reset every time I wanted to unlock the screen -the other option being deactivating the screen lock altogether, but that doesn't look very promising, especially for battery consumption and pocket dials.
As it turns out, I ended up flashing the firmware, which is ironic because I could have done it a while ago when it came out, but didn't want to go through all the hassle.
My only problem now is that some apps that should work, like Nokia Pro Camera, do not allow me to install them. My firmware does say it is the latest version, and it also identifies the Lumia Amber in Details, but the app is not available.
Has anyone else had this issue?
Thanks
--
ARG
abelitin said:
In case anyone else is wondering, I started getting the update OTA last week. I wasn't expecting it so my connection was very slow and I just soft reset it... Apparently, the download got somehow messed up upon resuming. To make a long story short, after it was installed, the screen lock didn't work properly: I could only unlock my phone right after it turned on; after that, it would not respond at all, so I had to soft-reset every time I wanted to unlock the screen -the other option being deactivating the screen lock altogether, but that doesn't look very promising, especially for battery consumption and pocket dials.
As it turns out, I ended up flashing the firmware, which is ironic because I could have done it a while ago when it came out, but didn't want to go through all the hassle.
My only problem now is that some apps that should work, like Nokia Pro Camera, do not allow me to install them. My firmware does say it is the latest version, and it also identifies the Lumia Amber in Details, but the app is not available.
Has anyone else had this issue?
Thanks
--
ARG
Click to expand...
Click to collapse
Nokia Pro was pulled from Market for few days it was due some bugs...Try again now.
What I can see from Navifirm Plus latest ROM version for RM-821 059R4H6 is 3047.0000.1326.2002
boril said:
Nokia Pro was pulled from Market for few days it was due some bugs...Try again now.
What I can see from Navifirm Plus latest ROM version for RM-821 059R4H6 is 3047.0000.1326.2002
Click to expand...
Click to collapse
Thanks. So I did and now it's there...
--
ARG

Flashing red light and reboot

Hi all,
I had my Z4 Tablet from O2 yesterday, and it seems to me like it might have a hardware fault perhaps?
When I first switched it on, it booted up normally so I went through the initial setup, but halfway through it froze for a couple of seconds, then the screen went off and I got a flashing red light. Seemed to flash 3 short, then on the fourth flash it stayed on for a couple of seconds, before going off and the thing rebooted.
It seemed to work ok after it rebooted, so I messed around with it for a few minutes, but it froze again, red flashing lights, and reboot. It seems to do this randomly. Sometimes it can be ok for a while, but then bang, off it goes again. I'm not doing anything heavy, just browsing internet every time it's happened.
I did a factory reset, didn't install anything other than updates, and it is still doing it.
Mine is the UK Z4 Tablet LTE version, the SGP771.
I'm still within my 14 day cooling off period, so I want to resolve this asap. If it's a hardware glitch, it's going back.
Any thoughts?
could be a hardware glitch...
I see this (red LED) when I mess up with newer kernels - but then it is a bootloop and not intermittent.
What software version are you on?
Bootloader locked?
Branded firmware?
Tried an OTA Update?
DHGE said:
I see this (red LED) when I mess up with newer kernels - but then it is a bootloop and not intermittent.
What software version are you on?
Bootloader locked?
Branded firmware?
Tried an OTA Update?
Click to expand...
Click to collapse
It's brand new, and completely stock.
Locked bootloader
O2 branded latest firmware.
It did it when there was no sim in it, or memory card, literally as soon as I turned it on and tried going through the setup. Since then it's been random. I can sit and watch a video fine, then it'll do it again while I'm just browsing.
It doesn't seem to be getting hot, just a little warm. Quite surprising cos my Z5 can get really hot sometimes.
I was going to try reflashing it. I'll get the firmware from XperiFirm later and try that and see.
I have 30 days to return it for exchange for a brand new one, so can't mess about too much.
I am sure "latest" has a number....
O2 branded latest firmware.
Click to expand...
Click to collapse
With 28.0.A.8.251 or newer you should be fine.
If you have this already I would swap the device with O2.
DHGE said:
With 28.0.A.8.251 or newer you should be fine.
If you have this already I would swap the device with O2.
Click to expand...
Click to collapse
Yes, that's the one I have lol (I just wasn't at home to check) and I think you're right. I'm going to speak to O2 and get it swapped I think.
Thanks for the advice, appreciate it :good:
Quick update …
I downloaded the O2 branded 28.0.A.8.251 firmware from XperiFirm and flashed it with Flashtool, said yes to the FSC script, and it flashed without errors.
It didn't wipe userdata (due to the script I think) even though I selected full wipe options in Flashtool, but that's fine. Didn't have to go through the setup again.
I ran a stability test in Antutu so it got pretty warm, then I downloaded some random game and ran it, ran some other apps. The tablet did get pretty warm. CPU Z was showing some temps up to 85C.
So far it hasn't reset once. I thought it might when it got hot, but it didn't.
I did go through the diagnostics and everything checked out as working properly, all the sensors seemed fine, speakers, mic, etc.
I'm kinda hoping it was only a glitch in the software, but it hasn't filled me full of confidence, so I'll be watching it like a hawk over the next few days.
When I'm happy that it's ok, I'll probably flash the CE1 region unbranded firmware (like I do on my phones) because they always seem to get the updates first, and I've already noticed the .260 update has rolled there.
Well fingers crossed. I'll be back with any updates.
Update . . .
. . . well, did it again, so factory reset, did it again, repaired it with Sony PC Companion . . .
. . . lasted 2 days, and it seemed as if it wasn't going to do it again, getting some good use out of it, then BYE!! Off it went again . . .
. . . Flashing red LED.
Rang O2 customer service and explained what it was doing, and they're doing a doorstep swap tomorrow for a brand new replacement so pretty happy with that.
In hindsight I should have rang them the first day because flashing red lights on a completely stock device is pretty much damn sure a hardware fault I reckon.
I'm quite surprised actually. This is one of many Sony devices I've owned. I started years ago when it was still Sony Ericsson, had a P900 which was way before it's time really, and had many more since, and this is the first one that's had a major fault.
Either way, should be solved tomorrow :fingers-crossed:
could be the battery warning light...
wise decision to swap the device!
a faulty battery or wiring...

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