[Q] Once again: Active Sync problems... - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hi, my english is not the best but I will try my best.
Got some problems with my HTC HD2 (no custom ROM) and Active Sync 4.5 - I cant connect the Phone to the PC. My computer (WinXP) shows the "connecting..." dialog but nothing happens...
The troubleshooting Program says there is a problem with the IP-configuration...
I unchecked the "high speed data transmission" in "USB to PC", reinstalled ActiveSync, tryed the FixMapi command, restart the DHCP service, installed "ActiveSyncMode.sa.cab" on my phone (don't work), (of cause) deactivate Noton Internet Security 2011... no change.
Strage thing No.1: The Active Sync Program on my HD2 crash instandly after start! I don't know why. Is there a original Active Sync .cab to reinstall it?
Strage thing No.2: I used AS in June without problems but I deleded it some months ago... after reinstall it stops working.
Any ideas? I don't want to hardreset my phone again...
Greetings

you could try the steps described here, usually it works for me

OMG, It works. Thank you so much, you made my day!
That was much more easier than I expected!

Related

Cannot explore my XDA through activesync :(

Recently a strange problem has developed, I cannot explore my phones data when connected through activesync. I have tried right clicking the activesync icon, and selecting explore, and also doing it through my computer. Neither method works, it just sits there for a while then, says "crititcal communication services have failed to start, try resetting the mobile device and connect again"
I have soft and hard reset, still won't work
But the strange thing is, it will still sync data from my pc, and I can still install programs that use an installer. :?
Anyone got any ideas ? its a right pain not being able to browse my phone to copy files.
Oh, I have also tried re-installing Activesync 3.7 still no joy! :roll:
Swifty
Usually this problem turns out to be caused by a firewall. Do you have one?
Try turning your firwall off then explore.
Somewhere on this site there are settings to allow you to explore through the firewall.
Thanks Joe_PDA
I did alter my firewall settings the other day, it didn't even occur to me to try turning it off
Works fine now 8)
Cheers

Active Sync Explore

hi
im a bit new to all this xda stuff.
ok ive just installed active sync 3.5 (from the cd). the phone will sync with my pc, however when i try to explore the xda the window opens and nothing happens. after about a minute this message appears -
critical communications service failed to start. then it says to restart.
tried this and then tried the latest active sync to no avail - what am i doing wrong.
all help much appreciated.
Are you running any firewall software on your PC ?
This can stop communication with the ppc, you can try disabling the software and try to explore again.
HTH
Neil
tried that but it does exactly the same thing. it syncs perfectly but no exporer.
any other ideas
thanks
why don't u install the most recent version ....
which is 3.7.1 is shall do the trick and operate flawlessly
here you have a link:
http://www.microsoft.com/windowsmobile/resources/downloads/pocketpc/activesync37.mspx
regards, monika

Pls help me why my Athena always connect with PC with Guess account=> Cannot sync

Dear all,
pls, i don't know how to fix that issue that why i can not sync now. pls help, cause i tried to fix but can not.
thanks vey much for any help.
Have you got the latest syncing software (eg Activesync 4.5 for XP)? Have you tried unchecking advanced connection? How about deleting all partnerships on the device and on the PC, and starting again?
yes, I did all, deleted partnership. i have the 4.5 version. even i flash the new rom for my device also.
magicer said:
yes, I did all, deleted partnership. i have the 4.5 version. even i flash the new rom for my device also.
Click to expand...
Click to collapse
Hi
1. Try uninstall your activesync then restart the pc then install the latest activesync.
2. Then try to sync ameo
Good luck
OK, try a different cable, if you can. Also, disable any antivirus and firewalls on the PC. If the latter works, you may need to configure them again - ie remove the Activesync exclusion in your firewall and add it again as an allowed connection.
thank you, i try now and answer. thanks again
dear all,
tried and not susscessful. Is there any way come out? thank you.
Did you also remove the partnerships on your device as wel as on your home system.
if not try this also.
Oebele63
Has you stopped or disabled any services on your Athena?
Some time ago, I disabled Credential Manager service as told in this thread and then I cannot sync using ActiveSync.
The solution was to enabled it again.

Need help regarding Activesync 4.5 and Touch Pro

Hello all,
I got a problem when synching to my computer. I install activesynch 4.5 on windows XP and then i connect my usb wire to my pc to my MDA vario 4.
Problem is, the phone gets recognized by my pc and I can open the folders. But I am logged in the active sync as guest. I googled for this problem, but everywhere it says I should get a wizard when I connect to the sync program for the first time, but with me it does not :S.
I have tried reinstalling, but no success either.
Can someone assist me with this matter? I would really like to try a new ROM
Thanks and regards,
Are you sure u don't get the wizard?? Sometimes you have to Ctrl+Esc so it can pop up back to the front
Hi,
Yes I am sure unfortunately.
It is really weird.
Hope to see some usefull tips.
Regards,
Every time I have had issues with Active sync, I would just go download it again reinstall it, I wouldn't even bother uninstalling it and it would always mysteriously work...
boomin
Hi
Did you try to configure active sync on you phone?!
One time it didn't want to sync yet, then i did a hard reset and all works like a charm... Maybe you installed smething bad like i did...
You can create a backup with Sprite Backup http://www.htc.com/fr/SupportDownload.aspx?p_id=133&cat=3&dl_id=19
It creates a backup of everything you want, even settings and messages and make an executable that you can launch after hard resetting
Give it a try
Check your device-id?
Start-Settings-System-About-Device ID

[Q] Phone problem

Hi guys
I have strange problem with my phone - I'm unable to log in to YouTube, MyPhone and MarketPlace. Hard reset was not solving the issue, so I've downloaded new Vodafone UK rom from HTC site. My old one was 1.72, new one is 3.14. With YT it just goes back to log screen, Market and Myphone are giving me "unable to connect" or "download was unsuccessful" message. My internet connection works fine, I can browse sites and even watch movies via build in YT aplication. Tried multiple resets and still the same?
Right, bit more info what I've done. maybe that will throw some light on possible cause of my problem.
I've installed my mobiler and connected phone via Activesync
1st mistake - I did not read what it actually says on screen and unticked all positions on program list (thought this is the list of software that will be installed on my phone)
As you can imagine Activesync started removing all programs from my phone.
2nd mistake - trying to save my phone I quickly disconnected cable.
Some software had been already deleted, including sms patch
then I decided to restore my phone to earlier state using SPB backup
when fnished, I found out, than Sense wouldn't start
So, i decided to do hard reset
after this step I found out, that I was now unable to log into youtube, myphone and marketplace. i can access them from PC level, so I have not forgotten my passwords. Also I can browse internet fine, so it's not my network operator.
Question: is it possible, that SPB somehow damaged rom files?
Thinking that this may be the case I've decided to download fresh rom from HTC site. But after install issue remains

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