[Q] Can't connect to laptop - XPERIA X10 Q&A, Help & Troubleshooting

Straight to the point as I need this fixed ASAP.
My phone can charge via mains and USB port on my laptop.
I cannot however mount SD Card or go into USB Debugging mode. The menu on the phone does not show up at all. Only charges.
I have tried different cables including official sony ones and a few third party ones to no avail.
I tried different PC's still nothing.
On the occasion I get "USB device not recognised" but it isn't a driver fault at windows end.
Done a factory reset of the phone... still nothing.
Please help
Regards
Z3X

Z3X said:
Straight to the point as I need this fixed ASAP.
My phone can charge via mains and USB port on my laptop.
I cannot however mount SD Card or go into USB Debugging mode. The menu on the phone does not show up at all. Only charges.
I have tried different cables including official sony ones and a few third party ones to no avail.
I tried different PC's still nothing.
On the occasion I get "USB device not recognised" but it isn't a driver fault at windows end.
Done a factory reset of the phone... still nothing.
Please help
Regards
Z3X
Click to expand...
Click to collapse
I'm having the same crap.
Win7 32bit

OmegaRED^ said:
I'm having the same crap.
Win7 32bit
Click to expand...
Click to collapse
I discovered its a loose connection within the phone. try every position at the phone usb end i have to hold the USB a certain way to connect

Related

Pc wont read HTC HD2 in My Computer

I am having trouble with my Pc not reading my HTC HD2,when i plug the USB cable in the PC it say's device not supported.
For the last six months i have had no problem i just plug it in and i could read the storsge card in my computer with the rest of the drives ie C: D: E: ect, now it wont read at all i have windows media device centre installed and it wont pick it up either,any ideas. I can bluetooth and charge the phone no problems ,Maybe the usb cable
Thanks
with teh phone connecvted, (after it has said not supported) open up device manager on the pc, find teh entry which will have an exclamation mark, right click it and choose4 uninstal. then try it again.
also worth reinstalling windows mobile device center
Hi Samsamual
When i open windows mobile device center it does nothing even while my phone is connected,it just says phone not connected,i have uninstalled windows mobile device center a couple of times and nothing happins,it seems that when i plug phone and USB cable in the usb port or pc just wont recognise it at all.
Thanks for your reply
harv123456 said:
Hi Samsamual
When i open windows mobile device center it does nothing even while my phone is connected,it just says phone not connected,i have uninstalled windows mobile device center a couple of times and nothing happins,it seems that when i plug phone and USB cable in the usb port or pc just wont recognise it at all.
Thanks for your reply
Click to expand...
Click to collapse
He did not say open device center , he said open "Device Manager", you can open it from computer management in the control panel ...
You did say it said "device unrecognized" that means the pc is "seeing" it , just not seeing it right ...
When in device manager find ,the item that is this "unknown device" if you are not sure which it is, unplug it see what dissapears, and what reappears when you plug it back in, it may just be under usb devices or the similar ..
Then Uninstall that device, then unplug the phone, wait a few seconds and plug it back in ... also plug it right into the computer do not use a usb hub ...
Thanks watcher,i understand now i did not read it right,i will try Device Manager now.
Thanks
harv123456 said:
Thanks watcher,i understand now i did not read it right,i will try Device Manager now.
Thanks
Click to expand...
Click to collapse
Still no luck,below pic's are the messages i am getting when i plug my phone into usb port.
Note my card reader and flash drive work ok on the same usb port,so i assume its my phone or usb cable.
harv123456 said:
Still no luck,below pic's are the messages i am getting when i plug my phone into usb port.
Note my card reader and flash drive work ok on the same usb port,so i assume its my phone or usb cable.
Click to expand...
Click to collapse
i have had several experiences with usb devices malfunctioning and causing that kind of error. and a few of those times i was able to isolate the problem to a faulty cable. but those were generic usb/miniusb cables (ie not supplied with the device... just available loose in the market). if its a cable supplied by the OEM, i doubt it would fail all of a sudden. but try swapping cables and see... good thing hd2 has a standard mini usb interface...
Thanks silenced i will try a different cable tomorrow thanks for your help
harv123456 said:
Still no luck,below pic's are the messages i am getting when i plug my phone into usb port.
Note my card reader and flash drive work ok on the same usb port,so i assume its my phone or usb cable.
Click to expand...
Click to collapse
Did you right click and Uninstall the "Unknown Device" then unplug and re-plug?? ...
Yes i did all that,i got a new USB data cable today and all works fine now.
Thanks guys for all your help,this is a great forum thanks evervbody.
harv123456 said:
Yes i did all that,i got a new USB data cable today and all works fine now.
Thanks guys for all your help,this is a great forum thanks evervbody.
Click to expand...
Click to collapse
Did you solve this problem because I m getting same problem with my cable. Charging but no connection with PC or Notebook. No Memory card reading or syncronize

USB Device Not Recognized...

For some reason, whenever I plug my X10a into my computer, I get "USB Device Not Recognized", and the phone doesn't charge and I can't mount SD Card or use ADB...
It still charges through the wall socket though.
Anyone know what the problem is?
chris_knows said:
Anyone know what the problem is?
Click to expand...
Click to collapse
Your computer or SD. Uninstall any SE drivers with USBDeview and reconnect which should install new drivers and hopefully sort it out.
Thanks for the suggestion, but it didn't work...I tried connecting to another computer too, and nothing happened. So my only option now is to get a new SD card?
Hi, I am experiencing the same thing and this happened after that I first rooted my phone using superoneclick and then replaced my fonts with arabic fonts.
I hope someone can find the root cause for this error.
chris_knows said:
For some reason, whenever I plug my X10a into my computer, I get "USB Device Not Recognized", and the phone doesn't charge and I can't mount SD Card or use ADB...
It still charges through the wall socket though.
Anyone know what the problem is?
Click to expand...
Click to collapse
I've had off and on problems in this area. Searched around and found this thread.
[GUIDE] ADB, Fastboot, and Nandroid for Noobs
This is what he suggests to solve problems with ADB and USB, (below is ALL the work of the Guide author):
"Im not getting a notification of Android ADB when i plug in my USB"
Why: Your computer has detected your phone but as a protable device and as a storage device.
Fix: This took me a lot of research and time to figure out so this is what your are going to do.
First download USBDeview - Here
Unzip it
Run USBDeview.exe as Administrator
You will see all drivers being used on your computer
Highlight and Uninstall all drivers with the description have HTC Android (Should be 3 of them)
Right Click on the driver and press uninstall
Once done, Unplug your phone and plug it back in
You should now get the notification of the ADB device
Plug in your phone through USB and DO NOT MOUNT IT!!!!!
Your computer should see a new device and try to install Android 1.0 driver (If it doesnt, scroll down to the "Im not getting a notification of Android ADB when i plug in my USB" section)
Let it load
Once it cant find them select "Install drivers from my pc"
The drivers you need are in the Android SDK 1.5r2 folder (C:\android-sdk-windows\usb_driver)
Depending on your OS pick x86 or amd64
You ADB Android Device should now be installed! Good Job
chris_knows said:
Thanks for the suggestion, but it didn't work...I tried connecting to another computer too, and nothing happened. So my only option now is to get a new SD card?
Click to expand...
Click to collapse
Had the same issue my friend. it's the USB socket within the phone that is gubbed. I spent days searching for a solution to no avail.
Why don't you install PC Companion? You can download it from SE. Once you've finished installation, connect your phone and let it detect your phone.
After that, you can uninstall PC Companion. The purpose is to let PC Companion installs all X10 drivers.
Hi guys,
Well it's not the socket because I can charge it normally with wall charger. Regarding the drivers, of course I have tried with PCcompanion and it didn't work.
Thanks...
well i think it can be the socket, becouse, wall charger only uses two wires of the five the socket has, so may be data+ or data- wire is broken. Have you tried with different usb cable?
As the mobile usb socket only has TWO solder points and it is very small socket and the position is not the best, may be some of the five lanes of the socket have unsoldered...and this is why it charges but it cant connect to computer.
It is only an idea..i hope the cause is some driver, mobile configuration (have you tried to reset your phone? ) or the USB cable.
after changing 3 cables I got it to work...
Thank you for your support.
USBDeview is giving me a virus, the .exe is the problem
x10user2011 said:
USBDeview is giving me a virus, the .exe is the problem
Click to expand...
Click to collapse
nvm i downloaded the file from nirosoft.com instead and it works fine.
USB Controllers
Usually if it works on another computer, but not your own, it is because your USB Controllers are messed up. In Device Manager go to Universal Serial Bus Controllers -> right click each one and say Uninstall(your USB mouse/other peripherals will stop working so be warned) -> restart your computer and let it install all the drivers again. Should be working now.
I'm on v2.3 and taking out the battery and SD card and re-inserting it solved the problem for me.
Saz
***
I'm still having this issue. 3 cables 3 computers I think its my port. Charges fine when I plug it into wall or computer.
Just nothing for data its like nothing is happening.
Sent from my X10i using XDA App

[Q] USB Device not recognized

Cant connect to Kies as it says USB device not recognized, used to but not anymore, dont see this problem in the S2 thread, anyone?
Currently using Win7 64
Thx
Same thing happened to me. I just reinstalled making sure all other programs were closed and I haven't had the problem since.
Hope this helps.
Install Kies .
Reboot phone
Start Kies
Connect Let KIES find phone .
Turn KIES off from taskbar .
Turn USB debugging on phone connect USB mass storage mode and let windows find driver .
That do work try all the other posts same subject for an alternative .
jje
No go
Tried all of the above, still no go, could it be my micro usb port on the phone is busted? When i tried connecting as Mass storage it says usb cable is connected, pls remove cable.
cablesguy said:
Tried all of the above, still no go, could it be my micro usb port on the phone is busted? When i tried connecting as Mass storage it says usb cable is connected, pls remove cable.
Click to expand...
Click to collapse
No thats just incorrect user settings .
Remove cable go to settings Applications Turn on USB debugging .
And?or turn usb mass storage mode on via settings Wireless and network USB settings then connect cable .
jje
JJEgan said:
No thats just incorrect user settings .
Remove cable go to settings Applications Turn on USB debugging .
And?or turn usb mass storage mode on via settings Wireless and network USB settings then connect cable .
jje
Click to expand...
Click to collapse
Yup, I did. I removed cables and turned on USB debugging, and tried the mass storage mode, upon connecting it says cable connected and to remove.
I'm getting this problem once I'm in Download mode. It's worked before... why would it stop?
Any tips?
I have the same problem
I seem to have the same problem I connect my phone via USB and get a USB Device Not Recognized message but MTP application opens on the phone. This has only just happened I have had it working before since I had the phone on 2 computers and have tried to different cables now it does not work on either computer. If any one has had any luck I would love to know how you fixed it.
Samsung Galaxy S2 - USB Device not recognized.
Hey Guys,
I have the same problem. I've even tried going into "Recovery" Mode and then running odin.. Still no luck. It just does not recognize the phone.
I tried a different cable but still no luck.
Guys,
i had had the same problem until i started to use the original USB cable(came with the phone).
Have a good luck!
Kirby
Got the same usb problem, different pc's, driver, cables nothing works.
After three month of use no Kies Odin ore mass storage us....big problem
any news info on this? seems to be quite common, though I only get it with stock roms, custom roms dont seem to have this issue
Cables Guy; I'm trying to figure out if I'm having the same problem as you. Does your phone charge when plugged in? Because mine does not.
i think in your case it might be the usb port in the phone itself, if nothing that you plug works well.
I believe there is an issue with kies/MTP and windows drivers for the rest though.
For me my phone doesnt get detected o nmy onboard USB but it does on the usb3 pccard i have.
any good news to solve this problems?
i got the same problem and worst case is my phone cannot detect sim
I had the same problem.. I just switched back to the original cable that came with the phone & problem was solved..
Sent from my SGH-T989D using XDA App
cablesguy said:
Cant connect to Kies as it says USB device not recognized, used to but not anymore, dont see this problem in the S2 thread, anyone?
Currently using Win7 64
Thx
Click to expand...
Click to collapse
whats your phone kernel? and are u able to connect to pc as usb storage? or did u flash anything weird before?

[Q] Doesn't connect to PC

Hi, I have a Galaxy Player 4.0 that I rooted with SuperOneClick. It was working fine at first then a couple of weeks ago, I noticed that my PC no longer recognizes it as a device, it just charges when I plug it in. So, I looked around andn tried a few things:
Restarted it several times
Tried with all the different modes in USB settings
Tried with different cable
Tried with two other computers, a Mac Mini and a Win7 laptop
Tried to unroot, couldn't get that to work
Did a factory data reset
Nothing works. I can't remember anything I did since rooting that would cause this, except I installed the Samsung Kies driver on the PC. I can't remember if the USB mass storage was working after Kies. Does anyone have other ideas?
Bump. This is rather a big deal, as I cannot transfer files between my PC and Galaxy player in any way other than over WiFi, which does not work reliably. I don't have a microSD card adapter either.
You might want to check if anything related to samsung/android appears in the device manager. Alternatively, to use heimdall I use Zadig to switch from samsung's driver to libusb but it does show you everything connected to your computer via usb when you check the option to list all devices. You should try this with and without usb debuging enabled. If nothing shows up you know it id your player that is at fault.
Ben456 said:
You might want to check if anything related to samsung/android appears in the device manager. Alternatively, to use heimdall I use Zadig to switch from samsung's driver to libusb but it does show you everything connected to your computer via usb when you check the option to list all devices. You should try this with and without usb debuging enabled. If nothing shows up you know it id your player that is at fault.
Click to expand...
Click to collapse
Thanks,
The first time I plugged it in without USB debugging enabled nothing showed up, when I enabled USB debugging, in Zadig and Device manager there showed up an unknown device, trying to update driver in Device manager showed that it already had the best driver, and in zadig driver replacement failed. Now, when I plug it in, either with or without USB debugging enabled, nothing shows up anywhere. I have tried with other computers and other cables, and nothing works, so I am pretty sure it's the player. I am willing to to a complete factory system reset, but I don't know how.
InventiousTech said:
Hi, I have a Galaxy Player 4.0 that I rooted with SuperOneClick. It was working fine at first then a couple of weeks ago, I noticed that my PC no longer recognizes it as a device, it just charges when I plug it in. So, I looked around andn tried a few things:
Restarted it several times
Tried with all the different modes in USB settings
Tried with different cable
Tried with two other computers, a Mac Mini and a Win7 laptop
Tried to unroot, couldn't get that to work
Did a factory data reset
Nothing works. I can't remember anything I did since rooting that would cause this, except I installed the Samsung Kies driver on the PC. I can't remember if the USB mass storage was working after Kies. Does anyone have other ideas?
Click to expand...
Click to collapse
I'm having the same problem with my rooted 5.0. Although it's not a huge problem for me (I use dropbox for file syncing) I would love to sort this out, let me know if your factory reset works!
You can find it in the Privacy section of the settings menu.
InventiousTech said:
Thanks,
The first time I plugged it in without USB debugging enabled nothing showed up, when I enabled USB debugging, in Zadig and Device manager there showed up an unknown device, trying to update driver in Device manager showed that it already had the best driver, and in zadig driver replacement failed. Now, when I plug it in, either with or without USB debugging enabled, nothing shows up anywhere. I have tried with other computers and other cables, and nothing works, so I am pretty sure it's the player. I am willing to to a complete factory system reset, but I don't know how.
Click to expand...
Click to collapse
I suspect you have a faulty usb connector on your device, but it doesn't hurt to do a factory reset. But you might want to backup your data first Did you try to jerk the usb cable in your player? A loose/broken connector would explain all your problems. Even if it is a software problem, I can't see how to flash your device with the original firmware since you don't have a sdcard & usb doesn't work...
Btw, I was referring to zadig only to show the devices attached to your computer, not to change the driver!
Ben456 said:
I suspect you have a faulty usb connector on your device, but it doesn't hurt to do a factory reset. But you might want to backup your data first Did you try to jerk the usb cable in your player? A loose/broken connector would explain all your problems. Even if it is a software problem, I can't see how to flash your device with the original firmware since you don't have a sdcard & usb doesn't work...
Btw, I was referring to zadig only to show the devices attached to your computer, not to change the driver!
Click to expand...
Click to collapse
Thanks, I only tried to change the driver because it showed no driver already installed. I have a bit of electronics background so I may crack it open and take a look at the connector. I already tried the factory reset in the privacy menu, but that only wipes data apparently, not the system. I do have an sd card, I just don't have an adapter to the PC.
EDIT: After wiggling the cable around a bit, it showed the USB icon in the status bar, so I clicked connect USB mass storage, but the computer still showed a badly installed driver and then after some more wiggling the icon disappeared, so I am pretty sure it's a problem with the connector. BTW, how would I flash the stock firmware to unroot?

[Q] Galaxy S2 GT-I9100 won't connect to PC via USB

I'm having an issue with my Samsung Galaxy S2 GT-I9100 (running on stock Jellybean 4.1.2) no longer connecting to the PC via USB. It had been working fine up until a few days ago.
When I connect the USB cable, it only charges the phone. It doesn't show that it is connected in MTP mode and no USB options appear in the pull down notification bar. I tried locating the phone on the computer in Windows Explorer and the Device Manager, but it wasn't there at all. There also wasn't any unrecognised device in the Device Manager.
I’ve tried the following:
Using different USB cables. Tried two official Samsung cables, a Belkin charge/sync cable and a generic cable
Plugging into different USB ports on 3 different PCs/notebooks (running on Windows 7/8)
Turning on/off USB debugging mode on the phone
Going into Settings>Wireless and networks>USB utilities. After tapping "Connect storage to USB", it will prompt to connect a USB cable even though it is already plugged in.
Booting the phone in safe mode and connecting the USB cable
Installing the latest version of KIES. I had never used the software before but gave it a try. KIES wouldn't detect the phone
Uninstalling and reinstalling the latest Samsung drivers
Dialling *#7284# for the PhoneUtil options and checking it was PDA mode under the USB option.
Turning off the phone, removing then re-inserting the SIM card and battery
Cleaning the micro USB port on the phone
I have not made any changes to the phone (or PCs), so I'm not sure what has happened for the USB connection to stop working.
Your assistance would be much appreciated.
That is very weird. Are sure you didn't change the USB connection type?
danielbe said:
That is very weird. Are sure you didn't change the USB connection type?
Click to expand...
Click to collapse
Definitely sure.
I'm wondering if maybe the micro usb port is damaged, even though there's no problems charging the phone.
That is very possible, the port can be damaged in a way that only allows charging.
Hey guys, My micro-usb was damaged so i changed it with a new one... It didn't work and phone was charging instead of Mass Storage or Debugging mode !
I thought its fake and a bad quality micro-usb so i changed it again and still have the same problem.
I have the same computer, same cable and everything is same, even the programs which i installed in both phone and pc are same, but it wont connect to pc.
My moms phone can be connected with my cable.
Ok, before i change the Micro-Usb, it was fine but not charging as good as normal. I mean at least i was able to upgrade or downgrade my android version )
Can anyone help me ? I already did a factory reset and removed the SD card. No lucks ... ( i also tried other cables and other computers, but the problem is ONLY with my damn phone )
I'm running Android 4.0.3 KH3

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