[Q] TomTom Navigator "You have an invalid version of the TomTom application" - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

[Q] TomTom Navigator "You have an invalid version of the TomTom application"
Does anyone know WHICH build of TomTom is the "correct" one for the HTC HD2 (or HTC Leo as TomTom sees it)?
I have;
ApplicationVersion=7916
ApplicationBuildNumber=9189
and have tried many others, and whilst they work perfectly on the HD2, TomTom Home simply won't accept any of them as valid.
Hope someone can help!

Grey Area said:
Does anyone know WHICH build of TomTom is the "correct" one for the HTC HD2 (or HTC Leo as TomTom sees it)?
I have;
ApplicationVersion=7916
ApplicationBuildNumber=9189
and have tried many others, and whilst they work perfectly on the HD2, TomTom Home simply won't accept any of them as valid.
Hope someone can help!
Click to expand...
Click to collapse
This version does work good on my HD2...
For TT Home extract and replace file in attachement on your phone

OK...little confused...on my phone or in TT Home on PC? I already tried a new mobile.ddf file in my Home/Resources folder, but it didn't solve the problem.

Copy ddf file in PC folder "Program Files\TomTom HOME 2\Resources\Devices".
Enable Map share in TT in phone.
For me it does work without problems.

Unfortunately not for me. Mind you I think I have device code problems too - when i first installed TomTom Home it worked okay, but now even though I am using the same device I am getting a different serial number - but only very slightly different (it's exactly the same 32-character code, but the one that my account has registered has a "T" in front of it and lower case letters instead of uppercase).
TomTom of course has their stupid "one change in 6 months" rule, so I guess I just have to wait...

TomTom supposedly unlocked my account, but I still can't update it with the new device serial number.
Anyone got any other ideas on how to get aroudn this problem?
Thanks!

Do you have Tomtom installed to your device and not the SD card. I had the same problem untill I reinstalled the Tomtom app to the device, but left the zip folder, voices folder,art folder, and map folder on the SD card. Now Tomtom home works perfectly with my HD2.
Using Tomtom app 7.918 (9193) with latest 860.312 Western Europe map

*EDIT* Yes it WAS worth a try - R12SRW you are a genius...haven't tried to see if EVERYTHING works yet, but at least the stupid error message hasn't appeared.
*EDIT #2" Seems faultless now - MapShare and speed camera updates automatically found and downloaded...thanks again!
That's worth a try I guess...only problem is the memory on my HD2 is so damned tiny...
Will try it and let you know what happens.

Excellent Advice R12SRW!
I uninstalled TomTom Navigator from my phone as I had it installed to the SD memory card and and reinstalled it with the "Install to Device" option.
Now when I connect to TomTom home I have all the map share updates and other options and that "You have an invalid version of the TomTom application" error message is gone.
Thanks alot

R12SRW's Solution worked for me, I'm smiling again!!!!! Thanks.
Mapshare updates installed and load of previously greyed out options are now available.
Had to reset all options in Tomtom once reinstalled to internal memory but all voices, favourites etc remained available so well happy.
Using Tomtom home to 2.8 and navcore 7.918.9193 with latest v865 maps

Reinstall on sd carte
Hello.
I have the same probleme. Does that work if I reinstall on sd carte ?
Tomtom Navigator tt7.918.9193
Western&Central Europe 2GB 850.2801
Thank you

Related

Problems with installing TomTom5 on WM2005

Hi,
I'm trying to install TomTom5 on WM2005. When I start TomTom's setup.exe I choose language and after that "install the application" choice. It shows me list of software which will be installed on my device (TomTom, GPS, Today, Bleutooth Support, English - Jane (GB)). After clicking right arrow I get error message "TomTom Setup Application has encountered a problem and needs to close. We are sorry for the inconvenience." and setup won't go any further. Has anybody else had similar problems with installing?
You need to copy the cab files over to the PDA and run them from there.
then follow this link
http://forum.xda-developers.com/viewtopic.php?t=22706&highlight=
Followed your instructions and got TomTom installed. But now it's tomtom navigator.exe crashing. Doesn't TomTom have support for wm2005? Would be nice to know if there'll be patch to make installation with setup.exe work without crashing. Meanwhile my only chance seems to be to downgrade back to wm2003se.
Do you have the legal version of tomtom?
I used the illegal (couldn't wait for my update) and needed to install/run tomtom 4 on my pda before running tomtom 5; otherwise it would crash after selecting a map.
I had the problem with TomTom crashing, caused by the version of WM2005.. Now using Rom Version as 1.50g.00WWE, and all is ok
As for the version of tomtom yes im using the illegal version orderd the real thing on the 4th June.. and I'm still awaiting for it to drop through the postbox.. tomtom support page claims it still in the warehouse! although I now see i have been billed :x

Going back to WM5

Not really, but would have to flash back to experiment on TomTom Then I will be back with the pack .
This is what I want to do. My TomTom code for version 6 has changed and still not got response from them to give me a new code. Their site says you can change device only once in 6 months While waiting for them to reply, I am going to flash back to WM5 and install TT and copy the exe file in Program files after registering the recognisable code. Flashing back to WM6, I will replace the one after instal with the previously copied one from WM5.
Is this legal and will it work? I have a backup so I hope reverting to current state will not be too much of a hustle.
Any sugestions?
The activation is on the maps, not the app itself.
I re-installed the app after re-installing wm6, the problem is with WM6 it changes the device code, so the hash of the device code and your product id are different in WM6,
I have both codes for wm5 and wm6, doesn't matter they need to give authority to your new wm6 device code found on your device after starting tt6.
Normally you can go to ttcode.com and enter your new device code and then it will authorise your maps automatically or provide a new product code. My problem is I got a new code when i switched from Tytn to Advantage and I have three device codes listed and can't add a fourth.
When I switched from the tytn to advantage, I found a 800 number and called and they did the authoirze and device change over the phone. Now, I can't find the number so I am in the same boat as you. Waiting on them to respond to 'my question' under my account login...Sent it yesterday and other than the auto response I haven't heard a thing...Wish I wrote down that 800 number.
give me the device code i might be able to get you activation code
I too had the same problem and it was solved very easily with tomtom home.
After I had upgraded to WM6, I reinstalled tomtom, but the map that was on my SD card would not work. I fired up tomtom home and it gave an error that the device did not match my login and did I want to log in with a different account. I clicked no, and it had a button called update I think and I think this updated my account with the "new" device. It then must have authorised the map I bought for the new device and allowed me to re-copy the map over, and everything is working now.
halljames said:
I too had the same problem and it was solved very easily with tomtom home.
After I had upgraded to WM6, I reinstalled tomtom, but the map that was on my SD card would not work. I fired up tomtom home and it gave an error that the device did not match my login and did I want to log in with a different account. I clicked no, and it had a button called update I think and I think this updated my account with the "new" device. It then must have authorised the map I bought for the new device and allowed me to re-copy the map over, and everything is working now.
Click to expand...
Click to collapse
Beware - it only allows you to change device code a limited amount (twice per year?) After that, you will have to send TomTom proof of change of device.

TomTom 6.010 on WM6

Hi, Ive just installed TomTom 6.010 on WM6, but I can never get a GPS signal.
If I go to configure my GPS device in TOMTOM, which type of receiver do I select? The NMEA GPS? (I'm assuming this is COM5:9600, too)
Please help lol
Mines set up as:
Other NMEA GPS reciever
GPS Baud Rate 57600
Com 4
and Tomtom 6 works perfectly.
I had to use the tomtom 6 patch listed in an earlier post as my tomtom wouldn't work under Win Mobile 6, have you had to do the same.
It takes 5 to 10 minutes to find GPS signal some times (spesialy for the first time)
On some ROM versions it is immidiate. experiment...
My Com port is 0, but before i pair it with my HTC.
I use original Tom-Tom GPS
Optika said:
It takes 5 to 10 minutes to find GPS signal some times (spesialy for the first time)
On some ROM versions it is immidiate. experiment...
My Com port is 0, but before i pair it with my HTC.
I use original Tom-Tom GPS
Click to expand...
Click to collapse
Excuse me, but I'm a bit confused...what exactly are you pairing with the HTC? The GPS?
Why are you using external BT GPS instead of the internal one? is it due to low satellite reception?...cause I do this as well, since I have sun shields on my car, and the BT GPS is placed on the shield on a clear location where the reception is much better.
The internal is mapped to Port 4, but actually it is on Port 5.
cheers thanks. works great now
i havent had to update tomtom at all yet, but im not using a particularly kosher version *ahem* (although i do have a tomtom 6 lisence, just not for the maps im using)
If you run QUICK GPS BEFORE opening tomtom it finds the satellites pretty fast (at least for me). If I do not run it tomtom takes a long time to locate the satellites.
mcwtrekkie said:
Hi, Ive just installed TomTom 6.010 on WM6, but I can never get a GPS signal.
If I go to configure my GPS device in TOMTOM, which type of receiver do I select? The NMEA GPS? (I'm assuming this is COM5:9600, too)
Please help lol
Click to expand...
Click to collapse
you should be using the update 6.030 for TomTom 6 with devices with internal GPS
walshieau said:
you should be using the update 6.030 for TomTom 6 with devices with internal GPS
Click to expand...
Click to collapse
I agree - it is much more reliable like that.
walshieau said:
you should be using the update 6.030 for TomTom 6 with devices with internal GPS
Click to expand...
Click to collapse
?? well i have 6.0.10 and it works beside the fact that the menu is not visible (but clicking opens the settings box etc).
The main question i have:
How can i add an additional map manually? I have GB + major roads of WE. I have France maps. Just copying is not enough... so what else can i do?
doncsunny said:
?? well i have 6.0.10 and it works beside the fact that the menu is not visible (but clicking opens the settings box etc).
The main question i have:
How can i add an additional map manually? I have GB + major roads of WE. I have France maps. Just copying is not enough... so what else can i do?
Click to expand...
Click to collapse
You should only have to copy the map subdirectory (probably called France for this map) into the root of your SD card and Tomtom will be able to find it.
Location of TomTom 6.x patch for Windows Mobile 6?
A search of this forum does not seem to reveal the location of the latest TomTom Navigator 6.x patch that allows said software that I just purchased to run on my newly purchased x7501, which has the Windows Mobile 6 2.19 ROM code flashed.
What / where is the latest TomTom 6.x patch?
Is there a later, proven, "better" 2.x WM6 ROM available?
Alternately, what tools are used to develop the ROM flash code and application patches?
Thanks,
Tom
[email protected] said:
A search of this forum does not seem to reveal the location of the latest TomTom Navigator 6.x patch that allows said software that I just purchased to run on my newly purchased x7501, which has the Windows Mobile 6 2.19 ROM code flashed.
What / where is the latest TomTom 6.x patch?
Is there a later, proven, "better" 2.x WM6 ROM available?
Alternately, what tools are used to develop the ROM flash code and application patches?
Thanks,
Tom
Click to expand...
Click to collapse
If you're looking for tools there is a section within the forum for this and you can also check multiple Wiki pages.
TomTom 6.x works well on my Athena running WM6. Never had to install a patch to get it to work.
ltxda said:
If you're looking for tools there is a section within the forum for this and you can also check multiple Wiki pages.
TomTom 6.x works well on my Athena running WM6. Never had to install a patch to get it to work.
Click to expand...
Click to collapse
To add to that, I normally do not do any settings. I just install after every flash and start the program and leave device near my window and go off to have a coffee. After several minutes it sees the sats, and maps etc. That is it. The rest is automatic the next time I start and goes faster.
Alway s have the maps and voices folders installed (copied) to card.
apd said:
You should only have to copy the map subdirectory (probably called France for this map) into the root of your SD card and Tomtom will be able to find it.
Click to expand...
Click to collapse
if i don´t have sd card the tomtom 6.030 don´t works ??? i installed on microdrive but don´t find the maps ???? any idea??? thanks
Its cause your copy of TT6 (6030) isn't correctly hacked to allow the use of the maps you have.. Try another mod/hack
No success
I am having no success installing TomTom Navigator HOME 6.010 on my x7501, which has the 2.19 WM6 ROM flash.
I have unsuccessfully tried twiddling the user interface settings that seem as if they may affect the outcome.
When executed on a laptop running Vista, without WM5torage, the installation program does not recognize the x7501 as a valid installation location. Attempting installation while running WM5torage 1.75 causes a WM5torage hang and the x7501 needs a reset to connect to a laptop running Vista, and results in a "<file name> not found" error message after WM5torage ceases functioning. One file might get copied, most often none get copied successfully.
Installing from various locations and combinations with the ppc cab file results in a "Installation of <cab file> failed" message, to the system, microdrive and/or the 4GB microSDHC card.
Though new to the xda and mobile device space, I am reasonably experienced otherwise. As painful as this might be for both of us, please tell me, step by step, how you successfully installed TomTom Navigator HOME 6.010 onto your x7501. Please do not assume anything, as I have likely missed something simple. I would need to know the versions of software used, e.g. ROM, WM5torage, Navigator.
According to the TomTom web site, Navigator 6 on WM6 is not supported.
Thank you,
Tom
Someone has another version here. You need legal maps to use
http://forum.xda-developers.com/showthread.php?t=322243
[email protected] said:
I am having no success installing TomTom Navigator HOME 6.010 on my x7501, which has the 2.19 WM6 ROM flash.
I have unsuccessfully tried twiddling the user interface settings that seem as if they may affect the outcome.
When executed on a laptop running Vista, without WM5torage, the installation program does not recognize the x7501 as a valid installation location. Attempting installation while running WM5torage 1.75 causes a WM5torage hang and the x7501 needs a reset to connect to a laptop running Vista, and results in a "<file name> not found" error message after WM5torage ceases functioning. One file might get copied, most often none get copied successfully.
Installing from various locations and combinations with the ppc cab file results in a "Installation of <cab file> failed" message, to the system, microdrive and/or the 4GB microSDHC card.
Though new to the xda and mobile device space, I am reasonably experienced otherwise. As painful as this might be for both of us, please tell me, step by step, how you successfully installed TomTom Navigator HOME 6.010 onto your x7501. Please do not assume anything, as I have likely missed something simple. I would need to know the versions of software used, e.g. ROM, WM5torage, Navigator.
According to the TomTom web site, Navigator 6 on WM6 is not supported.
Thank you,
Tom
Click to expand...
Click to collapse
I had a similar problem installing the retail/downloaded copy of TomTom onto my device. I called TomTom support and they couldn't figure it out. I eventually figured out where the installation files were, extracted them and moved them over to my SD card. Then I installed them from there without any problem. I asked tech support to document the procedure I implemented to get this done in case they have other people with the same problem. Hope this helps. I'm slammed with work now or else I would look to see which files I used and post the info. I'm sure if you're familiar with installing CABs from the device you'll be able to tinker around a bit and find them. One thing I remember is that I had to extract the CAB on the CD or DVD before I was able to access the actual installation files. The first CAB is the archive and the CABs inside the archive are the installation files.
6.030 officially out-
Actually, Tomtom has officially released this update...
http://www.tomtom.com/support/product.php?ID=1401&Language=4&query=update&FID=6814
Basically, d/l the latest version of TT Home, insert your mem card or connect the device (mem card only 4 Vista), and click the D/L button on the above page.
Then follow the instructions. If it doesn't install, then you can manually pull the
cab file from:
(C:\Users\XXXX\Documents\TomTom\HOME\Downloads).
Then open with Winrar, and extract the ttn.cab file located in the 2577 folder.
Transfer to the card/device, run it, and you should be good to go.
Last note: Palm has an official update available on their site here:
http://www.palm.com/us/support/downloads/gps_nav.html
which appears to be the same exact file (same size).
Hope that helps...
hey guys i just want to copy the tomtom map to the microdrive via activesync but when trying to copy cline.dat i have an error what can i do to copy this file to the microdrive?

The file "xx" cannot be opened. Either it is not signed with a trusted certificate...

The file "xx" cannot be opened. Either it is not signed with a trusted certificate...
I keep getting this error whenever I try to open a couple applications, like Navizon, HTC Home Customizer, MS Live Search, and a lot more (but googlemaps and a few work just fine). Anyways I flashed to a DCD 3.0.1 rom I cooked... I added a few apps from the titan kitchen by copying the OEM folders into the DCD OEM folder and it all went pretty fine....
has anyone ever encountered these errors? I think I'm gonna have to cook a clean rom with just the basics and have to install everything one by one again unless someone knows what to do..
I had the exact same problem.
you didn't include the .NET framework in your build.
re-cook with that option selected, and those apps will work.
nickles96 said:
I had the exact same problem.
you didn't include the .NET framework in your build.
re-cook with that option selected, and those apps will work.
Click to expand...
Click to collapse
im using dcd 3.0.1 kitchen, i dont even see it listed as an option and i thought it was already built in anyway
Did this ever get resolved? I am having the same issue with Garmin and I know I have .net installed
if you are installing to a memory card, try installing to main memory... that worked for me with MusicID
Bump having this issue helpplease
trying to install or try some different Radio cabs I keep getting this error few other programs as well fairly new so I am pretty confused. oh this is is on My Kaiser Tilt though was hoping not to have to start a whole new thread.
getting the same error message
i keep getting the following error message
"The file 'xx' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file."
every time i do a soft reset all my installed programs get like this, and i have to reinstall them for them to work. This only happens to the applications i've installed on my own, not the ones that come with the phone.
if there is anyone out there who has a solution, please let me know.
File Explorer error on MDA Vario 2
Hello ppl
i uninstalled a game & a worldmate live program from my windows mobile in the morning.. from the very next moment i'm unable to browse through my file explorer
i click
start>file explorer
i get the following error
"The file 'Start' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file"
help pls..... on this issue..
regards
Prasad
SOLUTION!!!
Most of the cases this is not a CERTIFICATE problem-
if you go to your file explorer and look for the PROGRAM FILES directory you will be surprise -
actually this happens when you install cabs on the storage card - those apps write temp files all the time - so when you take out your SD card - those apps continue writing this temp files -
in the bottom line = go to your device and rename the FOLDER storage card to storage old -
now you will see the icon for your SD CARD next to the name STORAGE CARD 2-
the last thing is to remove the SD CARD an re insert it again - now you will see that it return to its original name (STORAGE CARD) .
enjoy
Thank you mate, same problem here solved with your help
uZardWebP
I m not able to rename the storage card to storage old pls help and i m getting the same error message with uzard web browser.
http://www.yourmobileblog.com/2010/09/working-solution-for-errors-like-file-cannot-be-opened/
I got the solution here, check out yourself

Newest version of TomTom Navigator supports StarTrek

The newest version of TomTom Navigator supports non touch screen devices.
I stumbled in this information by accident and thought it would be usefull over here.
I've tested it on a HTC StarTrek (qtek 8500 etc) with a WM 6.1 standard ROM and it works like a charm with the newest maps.
No more FakeCursor needed, you can scroll and use numeric keypad.
Version is: 7.915.9196.
Because of slightly warez related.....google is our best friend.
That's nice,
I can't even get it installed on my device. Always says installation unsuccesful.
I also have WM6.1 and same version of Tomtom.
Do you have any ideas?
If you have an older version installed on your device just unzip the new cab on your PC and rename following files:
TOMTOM~1.001 --> TomTom Navigator.exe
0000DATA.002 --> data.chk
Put the 2 renamed files in the same folder as your original installation (overwrite).
This should work.
If you don't have TT on your device, check if it's application unlocked, if not make sure it is and try again.
If nothing works, try to find a TTN 7 version that you don't have to install at all (it does excist) and use the two renamed files from above to upgrade if needed.
pm me if your out of options.
Hope it helps.
http://www.gpsunderground.com/forums/showthread.php?p=40431
Gps bt-com ttn7 wm5
Ciao,
thank you very much for this information, i just tryed out TTN7 on my StrTrk with the original WM5 ROM.
It seems, that you need the "BLUE" Version of TomTom Navigator 7, because scrolling in the "Black" Version isn't possible and additonal, hitting the "enter" Button causes a doubleclick.
So TomTom is running and seems to be a lot faster than TTM5.2, especially entering cities now works fine.
Everythings fine so long, BUT TTN7 won't finde my BT-GPS-Mouse: Selecting the mous is similar to TTM'5.2 but I need to choose the Com-Port...but non of the four alternatives work: it should be "Serial over Com1" but TomTom won't connect. I have TTM5.2 still installed...and it works fine with the GPS Reciever...(of course its paired, and on etc...)
Does anyone has an idea or the same prob?
thx
flunserl

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