I have a bizarre problem with my HD2, which seems to be hardware based ... kind of....
*Sorry if this ends up being really long*
Basically my Volume up and down buttons have stopped working along with the windows button and "back" button.
However, the "home", "call" and "end call" buttons still work, but not properly.
When the phone boots you can briefly see the windows (not HTCSense) volume indicator pop up just before Sense loads, which didnt used to happen.
Once the phone has loaded up only the call, home and end call buttons do anything, they light up the buttons when pressed, and the "home" button does indeed take you "home" and the "end call" button locks the phone and turns off the screen, however, pressing the "call" button doesnt bring up my call list, I have to use a soft key.
I also cannot bring up the hard reset menu, holding the volume keys and booting doesnt do anything, which is why i think its hardware based???
Another interesting problem is that the "up, down, left, right" soft buttons dont work on the keyboard (since this all started)
I had this issue about 6 months ago, I flashed my phone, to no avail .... but about 6 hours after flashing it, it just started working.
The only think I have tweeked on the phone really is installing CHT as I've been booting to Android for the last couple of months, which now I cant do as it hangs after about 5 seconds of booting.
ANY suggestions would be great.
Same problem here I got the phone from craigslist and same problem as above. Can anyone tell as if is hardware or software related problems and if anyone solve this before ?
Any help will be much appreciated.
Sorry I've only just replied, but I ended up having to send mine to HTC, they ended up replacing the main board (apparently). So definately hardware. Sorry bud.
Sent from my HTC HD2 using XDA App
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Hi guys,
I upgraded my phone a while back using c_shekhar's excellent ROM. I've just come back to using the phone again and after charging the phone up from completely dead I now get no buttons on the phone dialler skin. If you use the stylus where the buttons should be you do hear the keypad tones, just there are no visible buttons. I've tried several things, such as changing themes and resetting the phone (although I cant remember how to hard reset the phone) but none of this has worked. Anyone had this, or have any ideas? I did search the forum and found loads of posts on buttons and screens but nothing to help me out.
Cheers
There is a soft button (bottom left) when you are on the dial page that says keypad. Is that still there? I assume you have already checked this and pressed it, but perhaps not. It may have been renamed due to the skin you are using, removed, or perhaps you changed it yourself at some stage accidentally.
Let us know if this helps.
There is no keypad soft button. However, if I just hit random places where the buttons should be, and then press the physical call button, the phone dials the number and then the keypad soft button appears (although just the text appears, not the button itself).
Is there a way to hard reset this phone with the WM2005 ROM? I have tried what used to work on the factory installed O2 ROM (holding the power button and using the stylus to press the reset button), but this doesn't seem to do the trick as all my details and info are still there when it fires up again.
I have also taken the battery out and left it for a couple of days to let the backup battery die too. This hasn't helped.
it appers that the dialer is corrupted..try to hard reset else try other Dialer skins..search the forum's for them
Hey guys i have a HTC touch pro and my power button keeps going on and off by itself its almost like its stuck it has nothing to do with the button itself cause i have removed the power button but it seem to still do the same thing the pop up comes up "dou you want to turn off device" it happens like every few seconds so i basicaly cannot not do anything for more than a few seconds then it pops up, also when the phone is off it will switch it back on automaticaly. i have installed the remaping key program it has seemed to make it stop but i have lost all my buttons now only touch screen works when it ask me to add a button press and release iv tried but nothing happens in the pop down it says "none" so if there are anyone that can help me with this it will be most appricated and if there are another way of fixing the power button or other programs please let me know and i will give it ago. Many thanks
200gxi said:
Hey guys i have a HTC touch pro and my power button keeps going on and off by itself its almost like its stuck it has nothing to do with the button itself cause i have removed the power button but it seem to still do the same thing the pop up comes up "dou you want to turn off device" it happens like every few seconds so i basicaly cannot not do anything for more than a few seconds then it pops up, also when the phone is off it will switch it back on automaticaly. i have installed the remaping key program it has seemed to make it stop but i have lost all my buttons now only touch screen works when it ask me to add a button press and release iv tried but nothing happens in the pop down it says "none" so if there are anyone that can help me with this it will be most appricated and if there are another way of fixing the power button or other programs please let me know and i will give it ago. Many thanks
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It looks like you may have a hardware issue (on the board). Did the phone get wet or damaged in any way?
hey thanks for the reply, the phone just started doing it out the blue HTC has replace the mother board 3 times and the problem still occurs i even removed the power button completely and still no luck!
200gxi said:
hey thanks for the reply, the phone just started doing it out the blue HTC has replace the mother board 3 times and the problem still occurs i even removed the power button completely and still no luck!
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I know that the hardware starts acting funny if it get wet since the contacts for the buttons can short out. I would get HTC to take another look at it. Also, make sure that you are not damaging the device accidentally by crushing it in your pocket or things of that nature.
I think my HD2's back key is broken, when u press other keys like windows or home keys it will have a click sound and respond wether to display home screen or start menu, but today, my BACK ( <--- ) key, is no longer responding, when pressing it, its like just pressing plastic.., no click sound whatever..
needs help how to fix this cause this phone is quite new~, not even 2 month.., and I didnt bought it from HTC so if I sent this to HTC it will cost an arm and leg
I fell asleep next to my phone one night and when i woke up and tried to wake up my phone the volume menu opened up and acted like if i was pressing the volume bar repeatedly. I turned it off and on again and once it boots into Windows the same thing, if i try to press volume down it will and it will go right back up again. The Volume rocker button is fine and not stuck. I found out though if i hold up and down before windows mobile boots up it will allow me to operate as normal but once i let go It goes back to the volume going all the way up. I have flashed different roms to no avail.
Does anyone have any ideas to what could be causing this?
I just started having the same problem with a Samsung Omnia 7. It fell into some water, let's say it was a bucket, i pulled it apart and thoroughly dried it. Seemed to work perfectly for a few hours, now the volume thing.
Our HD2's hard buttons are not invincible and I learned that the hard way. After lots of use on my phone the send, home, end, and volume down buttons stopped working. I also believe my end button is stuck on because it always boots up on its own, meaning I can't shut it down and leave it off. I have to take the battery out of it.
My advice is if you can find a way to use "soft" buttons to navigate your phone do it and save yourself the hassle of breaking the hard ones for when you need them. Good luck!
HD2 Volume Stuck on UP
richardhauer said:
I just started having the same problem with a Samsung Omnia 7. It fell into some water, let's say it was a bucket, i pulled it apart and thoroughly dried it. Seemed to work perfectly for a few hours, now the volume thing.
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Click to collapse
I had a few drips of water it my hd2 and a couple days later, I rebooted and after it rebooted, the volume is stuck on UP. I took it apart. I has nothing to do with the button itself as I removed the button and it's still stuck. Still no solution yet.
Hi,
Did anyone find a solution for this? I had to hard reset my HD2 couple of days ago. After the reset, I installed all the apps, one after another. The phone worked fine for a day, until this afternoon when it started acting crazy. First symptom was that when you type some numbers of the "Phone" screen to look up a contact, I was not able to delete the using the back button. Other keys like up, down, left, right too didn't work in the SMS compose screen. I restarted the phone thinking that it would resolve the issue, but worse. The volume control showed up just after the boot and the "volume up" tone was constantly going off as though I was pressing the volume-up button constantly. I tried rebooting and remove the battery, SD etc, uninstalled few programs, but to no avail.
Request help from senior members...
My HTC Hero was working fine without incident for quite some time. I did not introduce any software changes to it. But suddenly, for no apparently good reason, I'm seeing two things happening now:
Menu button pressed acts like Home button, no matter what screen you are on (this is terrible, as in some screens the menu button is required to access certain options)
Search button acts like the green call button, bringing up the recent call list and the dial menu.
Volume button decrease goes nowhere. Actually, one click bumps the volume up then down one notch. The increase button is fine. One must click and hold the decrease button to get the volume to go down.
I'm not all that bothered by the volume button, but the menu button is critical.
I searched the Internet extensively and found one other person mention this simultaneous fault of the volume button and menu button. But unfortunately, they weren't able to get a resolution, or they simply never came back to the thread to update.
I did a full shutdown and restart, but no change. The only environmental change has been an increase in humidity. I am by the shore for the weekend. I took my phone kayaking, but it was sealed in a plastic bag and never got wet. But perhaps moisture in the air has something to do with it? It does seem more like a hardware issue than software problem.
Has anyone run into this problem and been able to rectify it?
I discovered another peculiar behavior.
When the phone was idle for some time, I awoke it with the END button, then a screen swipe to get to the main screen. Pressing "Menu" brought up the proper sub menu toolbar. However, going back and pressing it again showed the wrong behavior again (acting like the HOME button).
Then for a stretch of time, if you tapped the menu button lightly and quickly, the sub menu toolbar would appear. A standard button push will cause it to act like the HOME button. But unfortunately, this did not last. I set the phone down, came back later, and this "light tap" would only act like the HOME button.
I did NOT see any erratic behavior prior to this, like the MENU button mostly working fine and only occasionally acting like the HOME button. It was a rather sudden change. Given the behavior, I'm starting to wonder if something has built up inside under the button bezel that is doing this. Perhaps taking it apart and giving it a good cleaning would resolve it?
I've been finding that every once in a while the MENU button function momentarily goes back to normal operation. It's usually after having left the phone untouched for a few hours. But it works just once or twice, then starts behaving like the HOME button. From this behavior, I can't figure out if this is hardware or software related.
Anyway... I don't see anybody having offered a solution for this, either here or on other forums. I guess I'll just have to retire this phone.
I'm really baffled by this very strange behavior.
My Hero is still experiencing this problem most of the time, but sometimes the menu button will work properly. When it does, I can click the button again in the exact same way, and it will stop working right. Other times, I can dismiss the pop-up menu, then click the menu again and it works maybe 2-3 times. Then after that, it's back to the "HOME" button behavior. Once it does it again, I cannot coax it to work properly again, no matter how many different variations I try. I have to wait for a long while before trying again and finding that it works properly again. If it was a hardware problem, the behavior should be pretty random. Given how it behaves, I have to believe this is software. Now... how the software (firmware) could become corrupt like this is beyond me. I'm thinking that maybe restoring the phone back to the original ROM and then rooting it all over again could get things back to normal... anyone reading this agree or disagree?
Try ButtonRemapper: http://forum.xda-developers.com/showpost.php?p=9399440&postcount=1
If needed, KeynrTracker.apk will allow you to identify the code for individual buttons.
lost101 said:
Try ButtonRemapper: http://forum.xda-developers.com/showpost.php?p=9399440&postcount=1
If needed, KeynrTracker.apk will allow you to identify the code for individual buttons.
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Thanks for the suggestion. But somehow, miraculously, the problem resolved on its own. I guess it must be a hardware issue, as I didn't make any software changes. I can press the menu button repeatedly and it works normally now. Really weird. I guess that perhaps there was some debris or residue buildup inside that eventually worked itself out.