I first updated my Streak to the official 2.2 Dell update via QDL and then the OTA to get it to the 318 build. With that I was able to connect to my company's exchange server.
Then my internal SD died.
I replaced the internal SD with a 6Gb class 4 SD and my phone is up and running again. But it won't connect to the Exchange Server. I kept getting "Cannot Connect to Exchange Server"
Over the course of trying to make it work, I've allowed full access to read/write the internal SD card, upgraded my OEM version from 305 to 318 to match the Baseband version and now I'm DJ_Steves OEM version. All in an effort to get the Exchange to work again.
A google search reveals a lot of Android phones with this same problem, and some of the other phone platforms have an update.zip to fix the Exchange issue. They don't work for the Streak.
I'm aware of third party apps such as Touchdown and others but they don't appear to push the mail to the phone, they query the server every so often. I need the mail pushed to the phone.
I think the problem is that the updated kernel or OEM or baseband (not really sure where those options reside) isn't allowing my work exchange server to take over certain security features of the phone. For example, before it would let me sync before I had to agree to let the Exchange server take over some security features and then set a password. It isn't even prompting me to do that this time, and I think that is where the failure is.
I've searched on here and other boards for a fix and not found one that will work for the Streak. I also can't seem to find a setting that will allow this to happen. Is there a way to either enable the control of some phone security measures or to trick the exchange server into thinking that it is doing so? Without doing this I think I will always fail to connect to my work's email exchange server. Because of my bigger internal card I'm somewhat limited on just helter-skelter flashing other ROMs to the phone to see if it will work.
Sorry the post is so long.
settings, manage applications, email, clear data
I have two "emails" listed and one "email policy" All selections are greyed out on all of them. Can't uninstall, clear cache, nothing.
Edit: shutdown/reboot gives me access to clear data on one of the emails. Did that, reinput settings, still couldn't connect. Cleared data again, shutdown/reboot, reinput settings. I still can't connect to the exchange server. Same exact behavior
has your mailserver been recently upgraded to exchange 2010?
I'm not sure. I know if I access email from a non-company computer through either firefox or IE, it still says Exchange 2003
Touchdown pushes mail immediately... I get exchange mail on my dell streak 2.2 (318) before my work computer gets it. Use this link to download touchdown with on demand sync. (for registered users only)
http://db.tt/Zmjwkwb
danalo1979 said:
Touchdown pushes mail immediately... I get exchange mail on my dell streak 2.2 (318) before my work computer gets it. Use this link to download touchdown with on demand sync. (for registered users only)
http://db.tt/Zmjwkwb
Click to expand...
Click to collapse
Maybe I had the wrong version of touchdown then. I uninstalled it, since it was only checking every 15 minutes and put on moxier mail which does have push capability, and I like the interface better than touchdown.
What specific touchdown is that? I only had the free one, because I didn't want to pay for it until I could prove it did what I wanted.
I'd really just rather fix the native exchange server. Seems really silly that we have to use a 3rd party app for something that this 2.2 was supposed to (and, in my case did) natively.
Related
The way my XV-6800 is set up is that I'm using the new stock Verizon Rom on my device (upgraded from 6.0) and I get my e-mail pushed through Verizon's Wireless Sync service everytime I get an e-mail on this account (personal Yahoo account).
I've been having issues with this device and I'm swapping this unit tomorrow so I'll be back to 6.0 again.
I'm thinking of running DCD's Rom instead but need to know if I can get my e-mail through Verizon's Wireless Sync like I do now. Is this something that is added when the Verizon's customizations run or is it provisioned for in DCD's Rom?
Thanks!
Are you using activesync to sync your yahoo account (IMAP or POP) or are you using that Verizon VZW sync program on your phone? If you are using the VZW program you will either need to find it on the CD and reinstall it to the phone after you upgrade to DCD. If you are using activesync then there will be no change to what you do now.
all you need is the wireless sync software. Theres some website you go to on your phone to get the wireless sync software but i forget the site. it's an offical vzw site though
VZW wireless sync sw can be found here:
http://ota.wsync.com/
I suggest using the UC script to install with any other customizations. That's the way I do it anyway. GL.
Why would you use VZW's software to sync your yahoo account? just put it in outlook mobile and connect that way
you can use it to save your contacts and everything else and access them off wirelesssync.com i used to use it before i switched to their 29.99 plan and started using my works exchange server
I need to do this
I need to set this up again, my company has their exchange server set-up to push down a requirement of a strong password on a non corporate PPC that is set to lock down the phone after 15 minutes. The pass has to be at least 7 characters and contain one each of upper case, lower case, number and special character ([email protected]$%). It's a pain, I need to re-flash anyway to get my com manager back. No time like the present. Think I might try a PPCGeeks kitchen, just to see if it's any good.
Activesync caches the password if you tell it to, so why would you care if its 7 character alphanumeric with special chars?
I'm wondering if anyone has any suggestions for me. I have a Fascinate which has worked fine up until I did a factory reset. I did this reset after picking up the Froyo update. The phone and calendar worked fine after getting Froyo, it was only after the reset that the exchange calendar stopped showing events...
I have never rooted or otherwise messed with my phone. It has picked up any available OTA updates and is running 2.2.1 and build ED04.
Here's some more info:
My corporate exchange calendar refuses to show any of my calendar events (but fortunately exchange email is fine).
I have been through multiple levels of support at both VZ and Samsung. I have also received a replacement phone from VZ (which behaves exactly the same).
No other Andriod phone hitting our exchange server seems to have this problem. I'm in our IT department so I know that all the account config settings are fine.
As I look at the timestamp for the corporate calendar it seems current but the calendar remains empty.
Both VZ and Samsung simply told me to use Touchdown as a "solution". I'd really, really like fix this and go back to using the stock calendar.
Any suggestions out there?
Welp, im just wondering all over today and i saw your question with not much of a response so i figured i'd throw in my "2 cents" as to what has solved that for a few people i work with.
First thing i'd like you to try (if you haven't already) is removing your account and creating your account again from scratch.
If that doesn't seem to fix it check and see if your calender events and such are going to your exchange moto calender...not google (Google doesnt sync with the Exchange were moto does)
All else fails, touchdown isn't the "stock" app but by standards, it's very effiecent and works just as well as the stock!
Sorry i couldn't be of more help, but i would love to know if any of my 2 suggestions above solved your problem, or if you've already done both and it still fails!
Best of Luck!
Same problem here...
On Friday, June 24th, while I was traveling on business I discovered to my horror that all of the corporate calendar items on my Samsung Fascinate suddenly disappeared and will no longer sync with my Exchange server. Almost a month and a half later, and I still can't find a solution. My corporate emails and contacts are still coming through like always, but it just won't sync the calendar anymore, even though the spinning disc beside the calendar indicates that it is. I've re-booted the phone, double-checked all of the settings, and even uninstalled and reinstalled the link to my Exchange, but always the same result: I can get my email and contacts, but not my calendar.
After all of my DIY ideas failed, I called Samsung's toll-free customer support number, and to her credit, the representative was very friendly and personable, but honestly, she was not very knowledgeable. I explained to her that my Fascinate suddenly lost all of my work calendar data and won't re-sync, even though my contacts and emails are still coming through. Her first question was what operating system I was running on my desktop at work. I told her that I'm running Microsoft XP, but I felt that it was necessary at that point to clarify that I don't sync my Fascinate to my desktop computer-- it syncs to my account on my employer's Microsoft Exchange, so my data gets pushed to my Fascinate through the Exchange server 24/7, even when my desktop computer is shut down. It took a little more explaining before she finally grasped it, but in the end, she agreed that the operating system was not relevant to my calendar sync issue. But then she asked me what version of Microsoft Outlook I'm running. Again, I was more than happy to give her the information that she requested (Outlook 2002 SP 3), but I felt compelled to explain yet again that the shell programs on my desktop doesn't matter, because my Fascinate syncs to Exchange (2003), and not to my desktop. I was respectful and patient, but unfortunately, there was simply no way to get her to comprehend that my desktop computer has nothing to do with the problem, and her parting advice before ending the call was that I must upgrade my Outlook to resolve the syncing issue. Face slap. When I told the IT director what she said, all he could do was laugh. I wish I could do the same. I'm very frustrated, because I really depend on my phone to manage my work calendar, and a few weeks ago, it worked perfectly for over six months. Like the OP says, none of the other Android/Fascinate who share my Exchange server are having syncing issues with their corporate calendars or other features.
When I went to a Verizon store, the rep listened to me, skeptically double-checked all of my settings, and then, stumped, suggested the nuclear option: reset the phone to the factory settings. I don't want to do that, for two reasons: one, it would take me days to reinstall all of my apps, data and media files, and two, I don't think that it would work anyway. According to others on the internet who have reported the same problem, even a replacement phone hasn't fixed the problem. So with that in mind, I again uninstalled my corporate account, and had the IT department delete my Exchange account as well. Later, we both re-established the account, and it still didn't work.
Finally, last night, the 2.2.2 update was pushed to my phone, and I thought, "Yes! At last, this could be the fix I've been waiting for!" But no such luck. Calendar still empty, and won't sync. I'm very disappointed. I need to access and manage my calendar while I'm on the go, so this is really affecting me. If anyone comes across the solution, PLEASE post. Thanks.
GQMoneySmooth,
I we must have been talking to the same reps at VZ. They could not get their mind around syncing directly with exchange.
I still have not found resolution to this problem either. I have even been lucky enough to have VZ replace my phone with another fascinate. Still the same problem.
I have installed Touchdown as means of getting my calendar info. It works but I HATE it.
I came really close to rooting and installing another ROM on my phone but I just don't have the time or energy to do this now. Minimally it IS functional...
Good luck and maybe someone smarter than us can figure out a way to get the native calendar working!
i have a problem connecting my tab to the company server, i can't use the e-mail through the exchange, i put the same parameters like my HTC mobile but nothing work, it always said the server need to change my security setting and nothing happened after that.... any help
as an exchange admin, i know there could be a ton to this. they could limit it to client certs, could be limits on your number of devices activated,or just wrong settings or ssl certs. its a loaded question unfortunately.
it was from the application equipped with the tab
the problem solved by installing the Touchdown HD for Tab... it is working fine now and I can get my mails, contacts and calender... It is so obvious, the problem coming from the exchange application coming with the Tab and i hope Samsung can come over this problem soon...
Free app on amazon appstore today is an email client (enhanced email) that allows exchange... just a few hours left, though...
Hello guys. I got my sgs2 with stock firmware 2.3.3 two weeks ago. I was able to set up every account flawlessly except for my exchange office email. It keeps displaying 'set up could not finish/ Cannot connect to server'. All my entries are correct and my network too is good. I tried connecting on my former device, samsung vibrant, and worked flawlessly. So also on some other devices i tried. I have read in this forum several solutions and inhave tried them all. Connect through wifi , using the exchange account under 'accounts and sync ', using 'edge' only type of connevtivity , i have also updated to stock 2.3.5 and still having the same problem. I dont want to change the email apk as some did and will prefer using the stock email app (not third party app)
Please, does anyone having any idea on getting my exchange account to connect on the sgs2? I need to sync my exchange contacts, mails and calender. Will appreciate every response to solving this problem.
Thanks guys
Sent from my GT-I9100 using XDA App
Please guys, I am still waiting for anyone that has a clue about solving this problem. It will be highly appreciated.
Sent from my GT-I9100 using XDA App
I know you don't want to use a third party app but your problem may be on the administrator side of your account. Try the demo of Touchdown Exchange and see if that works. If it does, then you know it's a samsung problem.
Btw, there is a limit to the number of phones you can add to your email account with exchange. Each time you put on a new rom, it treats this as a new phone. Through owa or outlook, check how many mobile devices are registered to your account.
Setup for Office 365 Exchange Account (Small Business)
I just got my SGS2 today and tried setting up my Office365 Exchange account.
I ran into issues, getting a similar error message to OP.
The solution was:
1st Screen
- on the 1st setup screen, fill in username and password
- choose "Manual Setup"
- when asked what type of account, choose "Exchange Activesync"
2nd Screen
- there are 3 fields: a) Domain:user name b) Password c) Exchange Server
a) format is domain\user name (i.e. whatever.com\[email protected])
b) already filled in
c) normally, server address is m.outlook.com when using Office365. Samsung dares to be different - you need to find your actual server address, not the generic one.
Go to this address to get details for filling in these fields: http://help.outlook.com/en-us/140/dd936215.aspx
Once I accepted the various activation messages, an error message flashed very briefly, but then sync was established and I synced very quickly.
I think the message was: "Cannot open connection with server due to security error", but I can't be sure
I ignored that error message, as sync seems to be working perfectly, with "push" activesync.
This was discussed on the Office 365 forum. Here's the link: http://community.office365.com/en-us/f/160/t/5282.aspx
I realise you may not have Office 365 Exchange, but I'm posting this in case it may be of help in some way.
P.S. Must say, I'm very chuffed that Samsung's native Exchange client supports Tasks and SMS sync, in addition to the standard options. SMS Sync seems faster than it was on HD2...
thanks guys. I really appreciate all the responses. I have tried out the solutions provided . I installed the touchdown app and it worked straight away. my mails, calendar, contacts & talks sync completely.
I also read through the links provided above and really never made any error initially on setting up my exchange account. Though I still followed through the steps/settings for exchange setup and still encountered the problem. one thing I like to clarify is that I am not sure if the server in my office is 'office 365' has being explained on that site. I think we use the exchange 2007. if the exchange server type is the issue, will using one if the email apk posted under themes and apps section work for me if installed? Because, I really will prefer using a stock email app. or is there any other way I can get the stock email app to work without giving me those error messages?
Also, will installing one of the custom roms get it working?
I was not able to configure my work email on my prime. the work server requires davice and storage encription and while this is not a problem with the tablet since it can be encrypted. my problem is that my work email server also requires to become remote device administrator and the ability to wipe my data remotly and that is a feature thet prime does not support.
is there a work around this issue? or is it the fact that this table is only wi-fi and therefore there would be no real way to remote wipe unless is on some kind of wi-fi?
is this a PRIME issue specifically or an Android issue? have you had this successfully setup on another android device.
i personally use Touchdown for my corporate email. based on the features i've read, it supports remote wiping, but doesn't mention remote administration.
http://www.nitrodesk.com/dk_touchdownFeatures.aspx
link to market (30-day trial):
https://market.android.com/details?...xLDEsImNvbS5uaXRyb2Rlc2suaG9uZXkubml0cm9pZCJd
I have a samsung galaxy phone and that works fine with my email. However I went to best buy and I tried to setup my email on two diferent tablets and i noticed that the one table that allows remote wipe would work fine but the asus which it does not support remote control or wipe would failed with a message stating that there are some security server that my exchange requires that are not supported by that android device.
We use Lotus Notes, IBM released what they call Lotus Traveler for Android and iOS and both require a security admin enabled that can wipe the devices. I installed in on both my phone (Amaze) & Prime with no problems. You may need to enable the pin code or security code first.
can you sync calendar with touchtown?
lucent6408d said:
can you sync calendar with touchtown?
Click to expand...
Click to collapse
everything. calender, contacts, mail. it's a very serious and very impressive application. my issue with the stock email application is that my inbox is broken down into mutliple folders. the stock email can't view mail coming into those various folders (i have rules). on the stock email app i'd have to change to that folder.
touchdown shows all mail from all folders in one screen. you can select which folders to sync as well. it has out of office internal and externals that you can setup.
you get a 30-day trial so just give it a shot. the full license is $20.
oh man that sounds great, i guess is time for me to go back to Best buy and pickup my Prime again. I was so upset over this email crap that I returned it just a few hours after getting it.
thanks for the info.
lucent6408d said:
oh man that sounds great, i guess is time for me to go back to Best buy and pickup my Prime again. I was so upset over this email crap that I returned it just a few hours after getting it.
thanks for the info.
Click to expand...
Click to collapse
well i'm not saying that the touchdown will fix your issues with the prime. i'm just saying that the touchdown app is a good one to try. our email service provider is usa.net running exchange 2007 and the configuration is fairly quick.