Hi
I have an unlocked UK Leo that has the tmobile software on it which I used on the O2 network (phone only; no internet).
Its just over a year old and has started trying to connect to tmobile on the internet. It tries about once or twice /hr to connect. Sometimes, if I haven't used the phone for a few hours, I'll have to cancel several of these attempts to connect. Worst of all, if there are several cancels waiting and the phone rings, the HD2 locks up and I cannot answer the call. Removing the battery seems the only way to get the phone to work again.
I could flash a standard ROM but HTC tell me that will invalidate the warranty (and its already been back for repair once)
So is there some other way I can stop these attempts to connect to tmobile?
(I cannot find anywhere to remove the tmobile connection and it is not listed in connections)
If there's nothing in 'connection' settings, then it has nothing to connect too.
I can't quite remember the way to go there, but in connection settings, there is an option saying 'edit my connections'.
Tap and hold the connection and choose 'delete'
In the other screen there's the same connection name again, but with the option 'delete settings'.
That should do it.
I don't have my phone with me unfortunately (I wasn't running WM 6.5. anyway anymore ), but this should be some sort of the way to go there
Its probably because something is set to auto update every few hours.
Peep/email/weather/facebook/3rd party app etc etc..........
Make sure everything that can update is disabled.
If you dont use the phone for data then you could use something like "touch tools" or a similar app to disable the data connection.
As you said, you coukd flash a new rom, you can always flash back to stock if you need to send it in for repair.
HSPL it and flash the 1.66WWE ROM (or any custom ROM you like) - That'll get rid of the T-Mobile UK guff. Install NoData - which can stop all phone line data connections, but leave WiFi still operational.
I think the problem of random phone data connections is to do ActiveSync, on the phone, starting up. The only thing I noticed that it stopped after the 'clock going forward' problem's soloution of stopping the automatic Time Synchronisation. Once I downloaded HTC's solution and restarted the Time Synchronisation, the clock problem was gone but ActiveSync randomly started up again. So I stopped the Time Synchronisation. ActiveSync will start up when I connect to a PC, whether to sync with the PC or use as a DiskDrive.
I don't use ActiveSync on the phone to check for mail updates, as I have set my phone up to do that for myself.
KrewsialNL: There is nothing in Start->Settings->Connections->Connections->manage existing connections. Sadly it does not stop it trying to connect to t-mobile server. That is the problem
conantroutman: Possibly. However, when it is trying to connect, Task manager shows only activesync running.
fred-up: Flashing a standard ROM is fine; flashing the original RoM if the phone is broken could be tricky depending on the break!!! And how do I get to keep a copy of the original ROM?
It seems when it happens that connection manager and active sync are (generally) running running but what started them off. AFAIK, all updating applications are switched off. Ive noticed a few times 'Direct Push' is busy switching itself off (green to grey) but have no idea what switched it on. I dont use Outlook and all data services are switched off.
Any ideas what might be triggering this or it is an evil TMobile plot?
You don't need to keep a copy of the origional ROM as you can download it from HTC's website using the phone's serial number.
If you flash it via the SD Card method, then the HSPL will be removed. You could also flash it via the PC and then run HSPL2 and select the SPL version for the ROM you download (1.66.0000 for the T-MoUK 1.72 ROM).
I can't tell you if it is a T-MoUK evil plot because My T-MoUK HD2 lasted a week before I flashed it to the 1.66 WWE ROM (after flashing HSPL). T-MoUK took another couple of months to bring out their version of the 1.66 ROM (1.72).
Have you got any Live services installed (MSN or Hotmail) as these use the Direct Push?
Not AFAIK.
It was all fine until (roughly) its first birthday and then this problem. I have not installed anything for ages so I am confused.
HTC escalated this over 2 weeks ago and I have, as usual, heard nothing.
I think its probably ROM flashing time.
Related
I have been experiencing some issues when trying to connect and synchronise my XDA2 with my desktop and I was wondering if it was a known issue. Firstly, the XDA2 has had it's ROM updated to 1.60.50.
The problem is when I try to connect to ActiveSync 3.7.1 more often than not, it connects, user authenticates and shortly after disconnects before it even starts synching. The only time I can guarantee it will work is when I re-install ActiveSync 3.7.1 and bond the devices for the first time. Eventually I isolated it down to a problem with the XDA2:
I have two means of synchronising - with the USB cradle and via a bluetooth dongle therefore it is not a case of a faulty cradle. The USB's on my computer are USB 1.1, not the latest USB 2 but I do not see that as an issue.
After a hard reset of the XDA2 and no extra software installed, I still experience the problem so it is not a software issue, which only leaves a problem with the XDA2. There is a possibility that the user authentication fails and that is the reason it disconnects but I would expect an error message telling me so - is this the case?
So in summary, connects when re-install activesync 3.7.1 and will continue to reconnect while the computer is turned on. But after you turn the computer off and restart it, more often than not when you attempt to synchronise, it opens the port, connects, user authenticates and then suddenly stops. The signal bar changes to the connected columns and then back to the normal radio columns.
Have there been any issues like this before?
Activesync XDA II problems - a coincidence ?
I have exactly the same problem. I'm not sure exactly when it started, but I think it was about a week ago.
I've done hard resets on the XDA and tried everything I could think of, but still can't get it working. Up until about a week or so ago it was all working fine and had been for months.
Some of the things I have tried have been :
- hard reset the XDA.
- uninstall activesync 3.71, delete the activesync dir, download a fresh copy and install.
- do the above but using version 3.7
- delete partnership.
- delete the PPC device from Device Manager and start again.
- switch off AV software, firewall etc
- uninstall and re-install Outlook 2000.
- uninstall Outlook and install Outlook 2002
- Tried connecting using IR instead of USB
- Tried BT but the port sets itself up as COM10 which AS cannot see !
- numerous other things that I won't bore you with !
Nothing works. I get a brief glimmer of hope and then it packs up again.
I'm using a Toshiba Satellite Pro with XP Pro and I was at the point where I was about to back up back up my personal files and use the system restore disk on it. I was chatting to a friend this afternoon and mentioned my problem. He told me that there are a number of people in his office, all of them have XDA II's, and all of them have got this exact same problem. All of them had a working and stable Activesync until about a week or so ago and now NONE of them can get connected and have the same problems that you described.
This seems more than a coincidence to me and doesn't sound to me like an XDA problem. Could this be some Microsoft updates / patches that have screwed things up ?
BTW - the XDA seems rather useless when you can't get any software or data in or out of it !
Chris
====
I also had exactly the same problem for me.
I tried everything, nothing worked.
I had to make a hard reset then reinstall manually all the software (backup didn't solve the problem too).
Now, everything is OK,...so far!
ActiveSync problems
I think the difference is that both myself and the guy that started this thread have done hard resets and it still doesn't work.
Chris
====
I think I have found a routine whereby it seems to work (although this could be all nonsense).
Right click on the activesync icon and open it, click on Options, do nothing and close the dialog box (that part probably isn't necessary), now try to sync from the XDA2. Using a bluetooth dongle to sync, this now works everytime (so far)
I thought you had cracked it. It synchronised ok, but then dropped the connection shortly afterwards. It's now back to sitting with the spinning green wheel and the message 'Connecting ...', which never actually connects. The XDA displays a message box saying 'Communications Error', 'Cannot start communications with the desktop computer. Re-connect your device. If the problem persists, see Microsoft Activesync Help'. Which is a fat lot of good !
It's all back to where I started !
Chris
====
Ever since I upgraded to the new cingular rom and 1.27 radio, I've had great success with the phone, with a few issues.
1) The radio sometimes doesn't respond to 'hang-up'... I've once had to reset the phone to actually disconnect the call!
2) My SD Card will sometimes show no content. When I go to run a program that is installed to the card, it will not run and I get a 'file may not be signed' error. When I load up a file manager, it shows the directory structure of the card, but, not the files. Removing and re-inserting the card fixes everything and I can go on my merry way. Very annoying.
3) The phone will often not turn itself off. When I set the backlight timeout for 1min, and the power-off to 2mins (battery), I will get the backlight to turn off, but the phone itself doesn't turn off... Even stranger, if the device is doing activesync and I manually push the 'power' button, the device will *turn itself back on* within about 1 second.
Also, I had purchased "Ultimate Theft Alert", and for some strange reason it's decided that I'm using a different phone and runs only in non-registered mode. I'm guessing the change of radio threw off the serial # check. Just a warning for those who have the UTAv3.... Upgrading the radio *will* cause you to need to get a new activation code.
Otherwise, very happy with the new radio, and OS. On another note, the new radio shows 'E' for Edge correctly now (instead of a 'G'). I haven't gone to a 3G area yet to know how to works, but, the radio was upgraded after the OS, and with the old radio, I'd get the 'G', as soon as the new radio was installed, I got an 'E'. So, the radio has something to do with the G, E and 3G graphics.
LegolasTheElf said:
Also, I had purchased "Ultimate Theft Alert", and for some strange reason it's decided that I'm using a different phone and runs only in non-registered mode. I'm guessing the change of radio threw off the serial # check. Just a warning for those who have the UTAv3.... Upgrading the radio *will* cause you to need to get a new activation code.
Click to expand...
Click to collapse
I use UTAv3 and I've changed the radio version a several times without problems....
I have upgraded to the cingular rom and it seem to reformat my sd card, I tried tor recover it.
I have now gone back to the HTC Test rom to see if I get the same issues
Hi
Ive been lurking for a while, about time to have my say! Upgraded to the test rom a couple of days ago and all seems fine. I have experienced the same behavior from my memory card too (1gb sandisk) but a soft reset sorts it. I havent noticed many other differences but everything runs fine, have yet to get things working with my Parrot in car handsfree and gps receiver.
Upgraded last night to the 1.27 radio, so far so good - I am now getting an "H" for hsdpa which is cool. Signal seems about the same as previous (1.18), waiting to see about battery life.
Thanks to all the "experts" that gave me the confidence to do the upgrade via the 1.01 bootloader and saved me from ending up with my radio rom stuck with 1.08!
I just love playing with this thing!
i am getting severely frustrated... i have tried active sync 4.0, 4.2, and 4.5. my phone will almost NEVER sync with my computer. earlier today i got it to sync (using 4.2) and started to do the HTC_Hermes_SIM_CID_Unlock_v3a. it reset my phone and i saw the first tri-colored screen with 'SPL by someone' where the SPL version was previously. then it just sat there and the DOS program didnt specify what to do, so i restarted the phone.
anyway the update didnt complete and i am still stuck with spl 1.06 and now (like the past previous months) my phone wont activesync. it will charge through USB to the computer so i know its getting connection, but i am back to the same old problem where the device will not recognize. i havent tried someone elses computer yet but i have checked the 'use advanced connection technique (tried it on and off) in the USB settings and nothing. i actually cant believe it synched today...
any ideas on how to get my phone to synch?????????
I had problems with this last night. I had updated to SPL 2.10 and tried a few rom upgrades.
One instance when I couldn't get it to sync I happened to look at my phone and I had to do a quick install to windows for some file, that turned out to be usb drivers and then there were no problems.
I tried another ROM upgrade and it wouldn't sync again. I read a post somewhere here about Zone Alarm (what I use). I did what the post said and now I have no problems. It actually syncs everytime now, as before it was 2 out of 3 with the original WM5.
I am work right now, I will post a link when I get home to what I found.
But I'm pretty sure its a USB problem. You could try a different USB port. Make sure it's a port directly on your motherboard. I read that if it's not there could be problems as well.
solution with avast antivirus
i have the same problem, i just deactivate antivirus for outlook, and its work perfect. i think that the problem was that avast search for virus coping mails to my phone.
I have a sprint HTC TP that i have modded with numerous different WM 6.5 ROM's. After the flash is complete i usually sync the phone with the exchange server at my office to get my contacts, email, etc. The exchange server forces me to use a simple password to lock my phone after 15 minutes so in the event its stolen after 10 failed attempts at entering the password it will wipe the phone. WM 6.5 automatically enables the slide lock so when my phone is off for a period of time it locks via the windows slide lock and the exchange simple lock. every few days when i turn on my phone i get a message that the device will be erased after the next unsuccessful logon attempt also the swipe lock button says slideslide and doesnt work. I have to perform a soft reset and when the phone boots back up it erases everything including my SD card. Any help would be appreciated. I have tried Juicy 7, db and a few others but i dont have their names. They all produce the same errors. Im trying not synching my exchange account to see if the simple password is the culprit. Any help would be appreciated.
http://forum.xda-developers.com/showthread.php?t=509544
I use this rom and it doesn't SLIDE lock when i turn the screen off... It goes right back to the home screen.... So it might help you.
Its funny you mention that ROM because thats the exact one im currently using and on my phone it does automatically use the slide lock.
The lock feature in WM6.5 has been an issue since the start. I have seen a few roms in BA and Fuze that work rather well with it (including with the exchange server), but I have seen a crap-load of reports from people with similar issues to yours. I don't know how far advanced the 6.5 development is for the Herman, but if I were you I would probably stick to Mighty 4 Reborn, Fallen 2.1, or some other 6.1 rom. Stay away from 6.5 if you must use the rom for heavy, work-related, daily use.
Also, take out the SD card before SR if you see that the phone is telling you that it will format your storage. Good luck!
Thanks egzthunder1 i think thats what ill have to do.
JSYK i did some additional testing and the culprit appears to be active sync. I set up the lock using a simple password and had no problems. Then i added gmail account with lock and also had no problems. I connected to exchange server with direct push and the problem started re-occuring.
same issue
irishpaul3 said:
I have a sprint HTC TP that i have modded with numerous different WM 6.5 ROM's. After the flash is complete i usually sync the phone with the exchange server at my office to get my contacts, email, etc. The exchange server forces me to use a simple password to lock my phone after 15 minutes so in the event its stolen after 10 failed attempts at entering the password it will wipe the phone. WM 6.5 automatically enables the slide lock so when my phone is off for a period of time it locks via the windows slide lock and the exchange simple lock. every few days when i turn on my phone i get a message that the device will be erased after the next unsuccessful logon attempt also the swipe lock button says slideslide and doesnt work. I have to perform a soft reset and when the phone boots back up it erases everything including my SD card. Any help would be appreciated. I have tried Juicy 7, db and a few others but i dont have their names. They all produce the same errors. Im trying not synching my exchange account to see if the simple password is the culprit. Any help would be appreciated.
Click to expand...
Click to collapse
I got exactly same issue you had. My phone is from Bell and had no problem with mighty 4.16 and original ROM. It just happen on Mighty 5 and doesn't matter which build. the latest one I tried was 21234.
Another thing I figured out was it happen on every Monday night around 8:00PM to 10:00PM. If anyone know how to fix or solution. that will be appreciated.
This happens very often
Hi,
this is phone independent issue,
I've already opened thread for it - till now no solution:
http://forum.xda-developers.com/showthread.php?t=515102
hi guys
I'm not really sure what my hd2 is doing.
I wanted to listen to music but it couldn't find any music files (I use the simple music player from within htc sense). So i turned it off and forgot to turned it back on. 2-3h later (now) I reminded myself and turned it back on.
The starting process war so slow and suddenly I expected something strange and it really happened:
Windows Mobile started complete new like after an rom upgrade or your very first starting.
Calender,mails,configurations,installed software - it all rolled by my mind.
But no,everything is still there.
Ok,I need to configure WLAN again and it forgot my mail password and some minor configurations are different but it seems everything is working...
Microsoft My Phone can't be started...
"is not responding and needs to be closed due unexpected errors.go to "all programs -> my phone" to start it again"...
my HD2:
rom version: 3.14.407.2 (GER) (the "latest" official rom from htc)
mila version: 2.5.20181527.0
So...
I have no idea how this is possible. I just turned it off and on again.
And I thinks it's very strange that My Phone isn't working anymore.
Maybe broken flash memory inside my device?
Time for a hard reboot methinks
I agree with johnerz it sounds like house need to do a hard reset of your HD2. But I sugest trying to vet Microsoft My Phone working first. Have you set up hour MSN live on your HD2 sense this strange acorrance? If not do so cause you have to set it up first before Microsoft My Phone willsign in and work. Also try downlodind and reinztalling Microsoft My Phone frimths market place. Wish youluck.
I have had the same issue, had to flash back to stock, then !twice! to the rom I wanted. This solved it.
Unfortunately there was no My Phone download in the market place. So I try surfing myphone.microsoft. com. It deleted the old version of My Phone and needs to restart the device.
After restarting the date is suddenly at some time in Nov 2009?!
Anyway...it's working and I can make my backups.
But what about the hard reset?
There are two ways to do a factory reset. One way is perform a clear storage process through the phone settings. The other way is to perform a hard reset by pressing certain buttons on your phone, in cases when you are unable to start up your phone and enter the phone settings.
Click to expand...
Click to collapse
there is no difference between these two methods,right?
I will remove Sim card and memory card (just in case).
And you really think this will solve my problem?
Hopefully it's not a hardwarebased problem -.-
So,I will try the clear storage process via settings...