I've experienced 4 or 5 so far since getting the phone yesterday. I rooted it, installed Launcher Pro, Tapatalk, Twitter, set up email sync for work, but otherwise I haven't done anything extravagant with it.
I've had 2 reboots today, goes to the red dual core Motorola core logo and then comes back up.
First time I was using speedtest.net app. Second time all I did was try to swipe my finger to unlock the phone.
Any one else?
-James
I seem to be having some random reboots as well. I haven't rooted it yet because it was doing this and I wasn't sure why.
Did you add in an email account as a "Corporate Sync" account?
I was thinking that this was causing my problem and deleted my work account which I set up as a corporate sync account.
So far I haven't had any reboots but it's still to early to tell if this actually fixed the problem.
I had 3 random reboots and 4 random freeze followed by a random reboot.
not too happy atm.
I've had the phone since 9am PST, and no reboots.
Exchange your phones.
I just started a thread about this. Had one random reboot today.
ignoremexda said:
I seem to be having some random reboots as well. I haven't rooted it yet because it was doing this and I wasn't sure why.
Did you add in an email account as a "Corporate Sync" account?
I was thinking that this was causing my problem and deleted my work account which I set up as a corporate sync account.
So far I haven't had any reboots but it's still to early to tell if this actually fixed the problem.
Click to expand...
Click to collapse
I am using corporate sync.
I just did a reset and will see what happens. I also have a second Atrix for the GF and I will see if she has had any reboots. She also uses LauncherPro but doesn't use corporate sync.
-James
Had mine for 4 days. No reboots and not rooted.
Sent from my MB860 using XDA App
jhattenburg said:
I've had the phone since 9am PST, and no reboots.
Exchange your phones.
Click to expand...
Click to collapse
It would be nice to establish if this is a wide spread problem. I don't want to get another rebooting phone. I would like to establish if this should be permanently returned.
Fortunately I'll by watching the second unit I have closely too.
-James
Yeah, removing the corporate sync account didn't help me. It just rebooted on me then when it came back it froze and then rebooted again hahah.
ignoremexda said:
I seem to be having some random reboots as well. I haven't rooted it yet because it was doing this and I wasn't sure why.
Did you add in an email account as a "Corporate Sync" account?
I was thinking that this was causing my problem and deleted my work account which I set up as a corporate sync account.
So far I haven't had any reboots but it's still to early to tell if this actually fixed the problem.
Click to expand...
Click to collapse
launcher pro plus one reboot when i did a qudrent test hasnt happend agian
ignoremexda said:
Yeah, removing the corporate sync account didn't help me. It just rebooted on me then when it came back it froze and then rebooted again hahah.
Click to expand...
Click to collapse
Are you using launcher pro?
I used the phone all day yesterday no reboots. Today I installed launcher pro & it rebooted on me after 7 hrs. So Launcher pro seems to be the culprit?
I reset the device, loaded all my apps except launcher pro and it hasn't reboot yet in 4 hours. This was after initial root.
GF is still using Launcher Pro but hasn't reported the issue although she hardly does anything but make phone calls on it.
Will check back tomorrow.
Any one else?
Anyone with reboots using Advanced Task Killer by RECHILD?
-James
jmacdonald801 said:
Are you using launcher pro?
Click to expand...
Click to collapse
Nope. I am using the default stock launcher and don't have Advanced Task Killer installed. The device isn't rooted either, I was waiting until this got sorted out first haha.
When I first saw this yesterday I thought I did something weird and did a factory reset. It seemed like it worked but then it started rebooting again. This morning it must have rebooted at least 8 times when showing it to other people haha. There was one time when it froze and I couldn't do anything and holding the power button wouldn't shut it down, I eventually had to pull the battery. There was another time when it rebooted and the red led was flashing for a while but it eventually started up again.
After that I deleted my corporate sync email account and I thought that worked but then when I got home it started doing it again.
Please let me know how your phones do.
I just had it happen to me for the First time. Didn't do it until after I rooted (could be just a coincidence) I was plugged into USB and connected to Moto Media Link. I have Advanced Task Killer and some other apps installed but no launcher. FYI I'll track whether this keeps happening or not and when.
I have noticed some random reboots as well. Not rooted but do have Advanced Task Killer installed as well a few other random applications.
I will keep an eye on it the next day or so and reset the phone if it doesn't stop.
Probably should remove Advanced Task Killer don't really need it with the Task manager installed.
I ended up going to the ATT store and they gave me a new phone. So far I have had no issues and I haven't been able to make it reboot.
On the old device I was able to make it reboot by just opening apps one after another and in a few mins it would reboot or freeze and require a battery pull. If it didn't reboot after a few mins I would shut it down, start it back up and just start opening apps again, eventually it would happen. Without doing this process my phone would reboot about 8-10 times a day when using it.
When using the same process multiple times on the new phone it hasn't rebooted once so I think it was just a bad phone.
Running LP and only had 1 reboot in 2 days. I will say it sure is laggy on LP though...
Sent from my MB860 using XDA App
Related
Hi, I don't know if anyone else had experienced these problems, but I'm having strange sense force closes every time I restart the phone. It gives me time to put the sim card and screen passwords, works for about 30 more secs and then f**ks up... Same thing happens over and over even after a factory reset, I've probably sent more than 10 reports to htc already. On top of that, today - two more things happened: the clock on the top right corner next to the battery icon just stopped at 1:57 although the screen one was working fine. It started working again after a restart (and another sense force close), and finally - when I turned on the WiFi, the 4g icon didn't disappear, so now I have both icons in the notification bar...
I haven't tried to root it, neither have I unlocked the bootloader. It's the way I got it + several more apps. Anybody else having the same or similar issues?
Sent from my HTC_Amaze_4G
Swap it out at tmo. You should still be in your 14 day return period.
Sent from my HTC_Amaze_4G using xda premium
First hour I had my phone it reset/reboot 4 times while I was playing with it. It was stock, didn't restore my backup from my Vibrant. After the 4th reset, I packed it up and decided to exchange it at Tmo. I then decided to do a factory reset. After that, the phone worked fine without any weird reboots. 3 days later, I downloaded the HTC software update. As soon as the update was done, I messed around with the phone and it reset twice on me. I exchanged it the next day. My new one works perfectly! Go exchange it!
I think I may have found the reason for the Sense force closes:
http://feedback.latedroid.com/forums/70437-feedback/suggestions/1714475-installing-plus-ultimate-crashes-the-launcher-home
http://forum.xda-developers.com/showthread.php?t=1183877
I was using Juice Defender Ultimate... Since the clock and the Wifi/4G icons are part of the Sense interface, perhaps this app is the reason for the other problems as well... What bugs me though is that my girl's Amaze is also running the same app with no problems whatsoever...
I am using CM7 latest weekely every thing is perfect but now suddenly my phones screen turns on like call is coming and turns back off after 2 sec and this happens randomly.
is this expected behavior?
is there any work around?
My fiancee has an atrix that is totally stock and hers just started doing this yesterday. I would also like to know the answer to this. I was thinking it was a hardware issue with the power button but hopefully i am wrong, that way I dont have to mess with a warranty exchange. Any help would be appreciated.
by any chance have u just start using this app "Memory Booster - RAM Optimizer" if yes then this might be the one, i have just messed around in its settingsd and no screen wakup problems so far
https://market.android.com/details?...xLDEsImltb2JsaWZlLm1lbW9yeWJvb3N0ZXIubGl0ZSJd
No. The only apps that I think might cause this that I have on her phone is beautiful widgets and a data toggle. She has had these apps on there for awhile and the phone just started to act up.
Sent from my MB865 using xda premium
Both me and my brother own atrix and it happens on both.It was happening on stock 2.3.4 and now on cm7 as well it must be something with the phone not a rom related issue
i also have beautiful widgets, can sk8trix conform that his and his brother phone have this app too. if yes then this might be the cause. or we have to tell each other whole list of apps that we have installed to narrow down the culprit.
On her phone I have all of her apps that are supposed to sync turned off. I recently installed data enabler for her so she would have a data toggle on her home screen. I use advanced task manager to kill her apps by force stopping them. Last night I used it and closed everything and turned her screen off. 5 minutes later it come on for about two seconds and shut off. I have been looking at what apps might be causing this and really dont see anything unusual except for the data enabler and beautiful widgets. I will uninstall both of those and report back later on to let you know the result. Hopefully someone else will come along with a better solution.
xateeq said:
i also have beautiful widgets, can sk8trix conform that his and his brother phone have this app too. if yes then this might be the cause. or we have to tell each other whole list of apps that we have installed to narrow down the culprit.
Click to expand...
Click to collapse
I don't use beautiful widgets ever.....I even tried with a clean install no apps installed except stock cm7 apps and google apps and it still happened so I gave up trying to figure it out.
it doesn't shorten my battery life at all so I don't worry however if there is a fix I will use it because it is annoying.
Edit the only time the phones wake up by themselves is right after we hit the power button to turn the screen off or when the phone firat boots and is still locked it will turn the screen off and turn it back on the dim again.
I dont think its cm7 issue cos i was at weekly # 4 and there was no issue then i flashed tuch recovery and after that boot it started happening. Then i flashed latest weekely and reverted back to old recovery. And i agree this only happen when i turn screen off (randomly)
OK here is where I am at now with this problem. I uninstalled both apps and it seems to be ok for the time being, but my fiancee told me she had been receiving weird messages in her notification bar. I looked into it and she was getting ads in her notification bar. So I downloaded AirPush Detector from the market and ran a scan on her phone and it detected a couple of apps pushing notifications. I got rid of the apps and now im back to checking the phone again. I dont know if that AirPush app would help you guys out or not but it would hurt to try.
since i have started this thread my problems have gone away like a little *****, and i dont know how to recreate this problem any more so i am stuck with no problem no solution thing.
12 hrs passed no problem so far.
It was apps in the background running. Airpush helped. I told her from now on no more free apps, i would rather buy them then fight this **** again. I put the data toggle and beautiful widgets back on her phone and it's ok. Thanks for your guys input.
Sent from my MB865 using xda premium
tmease1 said:
I use advanced task manager to kill her apps by force stopping them. Last night I used it and closed everything and turned her screen off. 5 minutes later it come on for about two seconds and shut off. I have been looking at what apps might be causing this and really dont see anything unusual except for the data enabler and beautiful widgets. I will uninstall both of those and report back later on to let you know the result. Hopefully someone else will come along with a better solution.
Click to expand...
Click to collapse
I am having The same problem with my Samsung Galaxy ace Gt-5830i.
Earlier it had problems with charging and SD card. So we took it to authorized service center. And they said they had formatted the phone and installed stock ROM on it. They also replaced the charger port. But now after two days the phone screen is turning on and off at repeated intervals (for about 2 Seconds). So what might be the problem.
My One freezes on me and completely locks up from time to time, mostly when using the browser. It seems that it has been happening more and more frequently. When it happens, I have to keep jamming the home button to get out of it. I always reboot right after it happens hoping to clear it up but sometimes it happens again within an hour or so. It happened on my first One too but I thought it might have had something to do with the ROM I flashed. I'm stock rooted on this one and it is still happening. Does this happen to anyone else?
Sent from my HTC One using xda premium
I haven't had the phone completely freeze, but have noticed the stock browser will hang up. I am however, able to just press the home button, then enter recent apps menu to close the browser.
Sorry to not have the same exact problem, but that has been my experience thus far. I'm sure it's just a small bug.
Sent from my HTC One using xda premium
Weird things happen on mine while I have flash player active... I have no problems with enable flash player unchecked in the menu. I only activate it when I really need it which is rare anyway. The browser doesn't need to be restarted after activating it, it just refreshes the page so it not really inconvenient to leave it off until I need it.
Mostly some rogue app.. Just give a list of apps you have and we (users without randoom reboots or hangs) will point out the apps which we have not installed so that you can narrow down to the issue-causing app
I'm having a similar problem
My htc one crashes & reboots a few and even sometimes several times a day. Once in awhile I'll even have to boot from recovery mode as the phone has trouble restarting. It also starts do a bunch of screen captures as a restarting message appears. I've done a factory restart and still experiencing the same problem. I love this phone but am getting so frustrated. Bought my girlfriend the same phone she has never experienced this issue. I think it is either a problem with an app I have installed or possibly an overheating issue (I work outside in the sun, my phone gets pretty warm in my pocket). I'm close to doing a warranty exchange, just hoping its an app problem.
Sounds like an app to me. My last phone did that when an app would crash.
Sent from my HTC One using xda app-developers app
Maybe it's some applications conflicting with one another. Or a bad app.
I am stock. No root. I got my htc one before the official launch and it has not froze up or did random reboots. Knock of wood.
Sent from my HTC One using Tapatalk 2
I don't think it's an app. I've deleted a whole bunch and froze others and it still happens to me all the time. I have nothing on my One that isn't on my One X and the One X has never frozen on me, EVER. One thing I've noticed is it only happens when using data- stock browser, Chrome, and Pulse news. It doesn't happen any other time. I drove from Colorado to Kansas yesterday and it must have frozen up on me 10-15 times during the entire 8 hour trip. It's getting really frustrating. When I have time I am going to nandroid and wipe and see if it happens on a bare phone, but my money is on that it will.
I've had my DNA for not quite a month now. For the first couple weeks I haven't had any issues, then last week suddenly my Exchange email gets stuck at updating. No one else at my company is having issues at the same time (android and iphone users) as me, a reboot of the phone doesn't alter the behavior at all. The first one happened after I had installed the Qualcomm Snapdragon battery app, I ended up deleting and re-adding my Exchange account and it worked fine for two days. After the second time I did the same thing but also then uninstalled the battery app. Now it's happened yet again.
I've noticed that I have to delete the account and then reboot the phone before I can set the account back up or else it seems to think the password is wrong. I'm a domain admin at work so I've reset my password there and have had no change either setting it directly in AD or using the change password option in Windows. Has anyone ever seen this or have any ideas as to why it might be happening? It seems to last about 2 days before it happens each time, give or take 12 hours.
Let me know if any further information is needed.
Thanks
This one didn't even last 2 hours....and before I set up the account I went in and deleted all the data from the Mail app first thinking maybe something had been hung up by the Qualcomm Snapdragon. I think my next step is to do a factory restore/reset. I don't want to risk using Moonshine until I know for sure it's not a hardware problem of some sort (I don't think it is really).
So I did the factory reset last Saturday. It's been working great and I thought it was fixed until just a few minutes ago when it suddenly hung again. As before I deleted the account, cleared the app data for Mail and force stopped it, tried to set my account back up and my credentials weren't being accepted. Reboot the DNA and then was able to set the Exchange account back up. If the pattern holds true I'm good again for another 2 days. I'm tempted to root and throw on a custom rom, but would love ANY feedback from anyone with thoughts or ideas before I do so as I don't see how it could be anything hardware related...but you never know.
Thanks.
Hey,
I've had my S6 Edge for about a month or two now. Never experienced any random reboots until today. I restarted it earlier today, and now it keeps restarting several times an hour. It most often restarts when I unlock it, after the screen has been off for some minutes. It also restarts if I browse the internet or browse Play Store. It reboots to the Samsung logo, then directly to my home screen. I don't have to enter any pin, unlike when I manually reboot it. The phone is not rooted and I haven't installed any apps in days. It seems like me restarting my phone triggered this.
Any ideas or suggestions? It's VERY frustrating, the phone is nearly useless as it is now. I can't use it for more than a couple of minutes before it reboots, losing everything I was doing.
I have tried wiping cache. Still restarting.
Thanks
Chainsmoker said:
Hey,
I've had my S6 Edge for about a month or two now. Never experienced any random reboots until today. I restarted it earlier today, and now it keeps restarting several times an hour. It most often restarts when I unlock it, after the screen has been off for some minutes. It also restarts if I browse the internet or browse Play Store. It reboots to the Samsung logo, then directly to my home screen. I don't have to enter any pin, unlike when I manually reboot it. The phone is not rooted and I haven't installed any apps in days. It seems like me restarting my phone triggered this.
Any ideas or suggestions? It's VERY frustrating, the phone is nearly useless as it is now. I can't use it for more than a couple of minutes before it reboots, losing everything I was doing.
I have tried wiping cache. Still restarting.
Thanks
Click to expand...
Click to collapse
Try using it in safe mode. If the problem disappears you know it is a third party app
It doesn't restart in safe mode. I've uninstalled a bunch of apps but it doesn't stop restarting in normal mode anyway.
If the phone is fine in safe mode, it can't be anything but a 3rd party app causing problem?
Chainsmoker said:
It doesn't restart in safe mode. I've uninstalled a bunch of apps but it doesn't stop restarting in normal mode anyway.
If the phone is fine in safe mode, it can't be anything but a 3rd party app causing problem?
Click to expand...
Click to collapse
Safe mode is very similar to normal mode.
The difference is all non-system apps have been removed.
It is a mode put into all Samsung phones to diagnose issues that may show up.
It is a very basic, simple way to diagnose problems.
Since your issue disappears in safe mode, try uninstalling every app you have installed, then download them again, one by one
Snowby123 said:
Safe mode is very similar to normal mode.
The difference is all non-system apps have been removed.
It is a mode put into all Samsung phones to diagnose issues that may show up.
It is a very basic, simple way to diagnose problems.
Since your issue disappears in safe mode, try uninstalling every app you have installed, then download them again, one by one
Click to expand...
Click to collapse
Thanks. It turned out to be a bad app, that I installed a week ago or so. Of course, it was the one app I didn't want to have to uninstall. Oh well, at least it doesn't reboot every other minute now.
Thanks for the help, much appreciated.
Chainsmoker said:
Thanks. It turned out to be a bad app, that I installed a week ago or so. Of course, it was the one app I didn't want to have to uninstall. Oh well, at least it doesn't reboot every other minute now.
Thanks for the help, much appreciated.
Click to expand...
Click to collapse
Can you please name that problematic app so that we also get aware of it ? Thanks.
techsammy said:
Can you please name that problematic app so that we also get aware of it ? Thanks.
Click to expand...
Click to collapse
It was Casper, an alternative client for SnapChat.
I have the same problem but samsung service centre fixed it by changing the main board and battery.
I had only one restart and had phone over month
And it restarted bcos I was installing all apps at once from play store ?