So I just took the plunge and bought the Atrix with the laptop dock today. While at the at&t store, I played with the laptop dock there. I was pleased to see that I could do 2 finger scrolling on the trackpad in the firefox browser.
However, once I got home and set up my own laptop dock, 2 finger scrolling didn't work! I looked everywhere for settings to change it, but to no avail. I called Motorola, and they were no help. I went back to the at&t store to try a different dock, but that one didn't have the 2 finger scrolling either. The only one that worked was the display model.
So my question is this: any of you who bought the laptop dock, does 2 finger scrolling work for you? Thanks!
UPDATE: I had one of the at&t employees contact the motorola rep for his store and get back to me when he had more info. He called me today and said the moto rep told him the display units for the stores are pre-production models, and our docks won't ever get 2 finger scrolling.
I'm hoping that someone with better hacking skills than I will be able to port some sort of scrolling driver for the touchpad in the future. For now, my usb mouse works fine I suppose...
I had the exact same experience. Saw two finger scrolling working on the display model and got home and mine doesn't work. I haven't called support yet, but, based on your experience, I probably won't. I wonder if the display models have had some sort of update pushed to them that we haven't seen yet??!
Forge42 said:
I had the exact same experience. Saw two finger scrolling working on the display model and got home and mine doesn't work. I haven't called support yet, but, based on your experience, I probably won't. I wonder if the display models have had some sort of update pushed to them that we haven't seen yet??!
Click to expand...
Click to collapse
When I talked to the employees at the at&t store, they said that a motorola rep came in awhile ago to show them the laptop dock, and 2 finger scrolling worked on his too. They also said that the display model came about a week ago, before they got their shipment of stuff that was for sale. So it might actually be a pre-production unit on display, and for some reason (I can think of none) motorola decided to remove that functionality in their actual for-sale units!
An experiment that we should try is to take our Atrix into an ATT store and plug them into their netbook dock to see if 2 finger scrolling works or not.
If it does work, then that means the issue is probably hardware related (ie - there's something magic about the demo trackpads that turns on 2 finger scrolling).
If it does NOT work, then that means the issue is probably software related (ie - the stuff that is running on our Atrix) and it is probably just a matter of time till one of the guys here figures out how to enable it.
Forge42 said:
An experiment that we should try is to take our Atrix into an ATT store and plug them into their netbook dock to see if 2 finger scrolling works or not.
If it does work, then that means the issue is probably hardware related (ie - there's something magic about the demo trackpads that turns on 2 finger scrolling).
If it does NOT work, then that means the issue is probably software related (ie - the stuff that is running on our Atrix) and it is probably just a matter of time till one of the guys here figures out how to enable it.
Click to expand...
Click to collapse
Oops! Forgot to mention I tried that too! 2 finger scrolling worked on the display dock with my atrix plugged in too.
Crap... that's not good....
I might go back tomorrow and see if I can get the display model from the store I was at...
Forge42 said:
Crap... that's not good....
I might go back tomorrow and see if I can get the display model from the store I was at...
Click to expand...
Click to collapse
Alas...I tried that too. It was my last hope! They said the display models are "serialized" meaning the company knows what is a display model and what's not. I think its dumb that they show 2 finger scrolling on the display models but when you buy it it's not there! I wonder how many complaints they'll get...
More specifically, I wonder if they'll get sued for false advertising. I mean.. I know it isn't a crucial feature, but, this is sort of a blatant case of it, isn't it?
I'm sure if enough people complain, they'll just swap out the display models with ones like ours. Then they'll claim it was like that all along. But you're right, as of now it does seem like blatant false advertising. There is clearly added functionality in the display models that are not in the ones for sale.
Another interesting note, lurking back through first impressions back at CES, some blogs touted 2 finger scrolling as a feature they liked on the laptop dock. Something must have happened between then and now that made moto change their mind
Same experience. At store..it worked. At home...it doesn't. This really seems like a hardware change. :-(
GAH
This is total crap. We paid really good money and went into the ATT store to play with the laptop dock. It has 2 finger scrolling but then we get home and it does not work. This is just frustrating because they lied to us. We shelled out our hard earned cash and they just lied to us. I really hope that they say that there is a web top update coming out soon. Everyone keep hitting the customer service and see if we can get one of them to say its different hardware or an update coming.
Congrats on making engadget!
http://www.engadget.com/2011/02/23/motorola-atrix-4g-laptop-dock-demo-units-have-multitouch-trackpa/
thats not cool
I plugged my phone in at the AT and T store and scrolling worked, and on the dock that I just bought does not.
Although based on the fact that tethering also worked on the dock at the store and not on this one, the phone knows when it is in an AT and T dock and when it is in a retail dock. This means that there is a small possibility that it is not hardware.
Ｍine doesn't support multi-touch either. Also, mine can't even display Chinese / Japanese / Korean website. Even you can find the setting inside the firefox but totally useless. The built in font just can't display the characters correctly.
So it's crap laptop dock, uncompleted product. I will get iPad2 instead
theproskater said:
(snip)
UPDATE: I had one of the at&t employees contact the motorola rep for his store and get back to me when he had more info. He called me today and said the moto rep told him the display units for the stores are pre-production models, and our docks won't ever get 2 finger scrolling.
I'm hoping that someone with better hacking skills than I will be able to port some sort of scrolling driver for the touchpad in the future. For now, my usb mouse works fine I suppose...
Click to expand...
Click to collapse
It's all hardware, the current touchpad doesn't support multi-touch.
Related
Well, GOTTA LOVE THIS!
so i just spent about an hour and a half typing in a complete breakdown of everything i noticed about a new TP i had been deliberating on opening due to days of reading posts about the negatives and lo and behold I decide to open it and type a HUGE report about everything that I have noticed through the few hours i've had it working and i decided to yeah post it even adding "now watch as it deletes this whole thing" so i decide to CTRL+A and copy...
DONT DO THAT! apparantly it ONLY copies the outlying information not in this box where i'm typing now and when i tried to submit it, it says i'm not logged in... well i tried logging in and ctrl V and bam it gives me the top portion of the thread page FML first MAJOR issue with the damn tab is a PEBCAK but w/e we only learn from mistakes sometimes. i will be posting a long thread about the things that i've come across with this device for any people out there who are on the fence regarding this new TP with the current serial number in the champagne style.
sadly i'd covered GPS, WIFI, the docking station issues, serial number location, installed version of AOS, and about 6 other topics that my bloodpressure currently will not let me remember bleh.
so since this thread is for anyone with any questions on a C10KAS model with the champagne style keyboard please feel free to ask below. i will be typing up a new post and saving it on my asus laptop when i get time again later and try to cover all the topics i did in the original post.
This device has NOT been upgraded past the installed 3.2.1 and wont until all queries have been addressed so as to help the majority of the users and possible future users come to decissions before irreversible changes have occurred.
sorry to sound flaming a bit but man am i ticked that i actually TRIED to save the darn thing and it still backfired, but se la vie and such is my lot in life. now i'll try to post this and hopefully find that it works
Trying Again...
Running by the [Guide] by Danny-B- i'm going to open this thread for the community to have the opportunity to ask away about the new TP i decided to finally open after watching it sit ever so quietly on my home-office desk.
Light Bleed
I noticed a very small amount of light bleed, barely any that would concern anyone really, thankfully i'd say functionally it's on par with what it should be.
Dead Pixels
None noticeable on moderate searching.
Serial Number -found?
Yep, it has the serial number registered so that's a plus.
GPS Reception
Nope. I used the QR code to get GPS Test and it shows a working compass and tilt sensor but all the readouts stayed zeroes for the 25 minutes i left it to run. I only have "Use GPS Satellites" ticked off in the location menu to test this, but also have to take into account that the test was performed indoors due to the fact that it's been snowing and raining all day so that in itself could be why the GPS function didnt work... Will retest when the weather is clear and i can get a good sky view.
*edit* crystal clear day today, not a cloud in the sky, not a gram of gps connection. i really dont need this but at least i know that the gps definitely doesn't work.
Wifi Reception
MIFI located up to 60 feet from device, since device will be in my pocket most of the time, the device should have no problems finding the signal as it's going to be only a foot or two from the tablet. Didn't notice any lag or lapse in the connectivity, it still worked Words With Friends as far as i can tell and that's the only program i will have installed aside from the QR Droid program for the testing of these issues. I did notice that the wifi signal was good but the quality of the rendering of youtube left me hoping for more, but the weather can play a huge role in this so i'm not too concerned and i can try this out moreso on a day when there's less inclement weather.
Dock/Keyboard Connection
Have to mention that the dock i purchased prior to getting the TP and i was very lucky to have gotten matching (both champagne models) as i wasnt sure what kind of tab was coming in the mail seeing as how they were pretty much recalled from every store i'd visited.
On my first attempt i was a little wary seeing as how the keyboard didnt seem to like the champ model so as i opened the box i was thinking this can still be a partial deal-breaker so we'll see.
Try #1 it pressed in and i heard a ding from the machine. no cursor opened i use the touch screen to open up the notepad and i can type, all the buttons and numbers worked but no cursor... curses! I undocked it.
Try #2 it pressed in and i gave it a little bit more oomph to see if that would help and i heard a satisfying "click" the cursor appeared it worked and i tried typing all buttons functioned properly.
Try #3 same thing, little oomph, click, cursor. so for this one, the matching champ models function properly when i give it a little extra push in until i hear a slight click.
Gyroscope
Up, Down, Left, Right, B A Start... anyway, all the directions worked and it grades in the GPS Test program down to a 2-4 degree reading so i'm fairly certain i will not have any issues with this part of the device.
Battery Conditioning
I charged it for the 8 hours, then plugged in the keyboard during the testing phase and left it plugged in until the keyboard battery read full. I have yet to test the quality of the battery life with and without the keyboard but I will keep you informed if this seems to be an issue as opposed to a non-issue
*update* well the dock is the primary source of the energy as it's supposed to be and it's been in full use browsing this forum and posting for 3 hours and it has gone down by only 25% ... i currently am HIGHLY impressed with the battery life.
Haptic Feedback
I got a mallard. Yes, i was thinking how could this thing sound like a duck but lo and behold the first time i turned it on i heard an audible "quack" to put it bluntly. I dont see this bothering me in the long run unless the vibration against the case's rear housing causes an issue with other parts, though the only time that i've noticed any haptic vibration is when powering it on. I dont notice any when typing on the screen or making selections so that may be switched off in the settings, i honestly havent played with any of the settings yet since i have only tried getting through the [GUIDE] piece by piece trying out things.
Firmware Updates
I will not be updating this until any questions members have, have died out. I wanted to create this thread so that everyone has the chance to ask questions about the Champagne model out of the box that runs 3.2.1. I do plan on updating to ICS in the near future but I also wanted people to get an idea of what this unit did straight-away. This model's serial is the C10KAS and came from Texas through an Office Depot "gmill" warehouse... an "other than the normal" warehouse per the store manager... who i had to finesse to get her to really try to locate one of these guys fyi.
Summary
I feel that i touched on a few more notes when i originally typed in this thread, but for the life of me i can't remember anything else to put in here.
The tablet is very responsive, Words with Friends gets a slight lag from time to time, but i'm not too worried about any gaming issues since this will be a work-related device and gaming is just a bonus if done at all.
I did notice that there is a minor lag when typing here in this box on the tab but i think that is to be expected as i noticed similar on my RAZR MAXX, Galaxy Nexus, and 4s.
Please, feel free to ask any questions or make any comments regarding this post. I want it to be as informative as possible to any people who have questions about a new TP before they are pretty much impossible to get.
interesting new development with internet
ok so here's a strange new development i've just noticed...
ANY link i click on, even to get to a new page of threads or to click reply...
ALL of them suddenly switched from opening within the original tab and moving on to the new page to now opening a separate tab on their own. i haven't done anything new with the tab, this all started just while accessing these forums on their own. i've tried a long press on them and select OPEN instead of OPEN IN NEW TAB, but everything keeps opening in new tabs, now i'm full of tabs on my screen.
any ideas on this one? strange how it would just stop working the way it was and start working this way all on it's own while just browsing this site. idk, i'm open to any suggestions.
*update* after clearing the cache and cookies it seems to have fixed this issue. nothing opens in new tabs now... im guessing it can only store so much before it forces you to new tab everything. just an fyi to everyone
Must.... try... to... resist.... ....Too .....STRONG.....!!!!
Well at least I have to say there it is now a posted answer for everyone asking how the new primes are running they are running the same. I have the C10k******* and its running about the same if not worse than my old Gray model, that was sent back about a month ago, because of the same issues. They aint going to get any better until Asucks fixes them, bottom line. Yeah there might be some that run perfect but you are the "Lucky Few" believe that. Us guys with the "this don't work models, were just screwed". well not actually I'm sending mine back and trying again. Or you can or deal with that issue that your prime has.
Mine has slight light bleed and poor WiFi, should I keep it? Still debating I got 14 days. But like I said in another post these will probably be easy refurbs to pick up soon. Asus probably has a full warehouse full of returned units, I believe my last unit I bought brand new sealed in box was a returned unit, I don't believe they are allowed to do this but I think they do in MY opinion. I don't think they are going to let a tablet that looks brand spanking new with just a WiFi issue sit there. lose $100-200 selling it as refurbished.
I believe they are boxing them back out and selling them as new. You wouldn't be able to tell, would you? All they got to do is clean it up real nice restore it put in new box, shrink wrap it again and, there are 100 brand new ones shipping to Best Buy as new. Then maybe they will get lucky and the person really doesn't know much about it, when they get it and they like it some much, it looks stunning, they can get a good signal in their bedroom, so they keep it. I'm telling you they are doing shady ****. Look at how they are treating us, a big F-U.
I know people who are giving it right back to them buying every model they find at the store if it doesn't work PERFECT. They are taking it back I know people that are on model 6 or 7 at least 5 or 6 people.
Where are all their refurbs selling at? I bet their return pile looks like a junkyard, That aint even funny for real. Asucks used to be a good company. They don't hold up to their standards anymore.
ASUS
JUST IN CASE SOMEONE FROM ASUCKS COMES BY, I IMAGINE THEY DO, WITH ALL THE PROBLEMS WITH THIS TABLET.
I THINK SOMEONE LIKE TEGRA OR GOOGLE ANDROID SHOULD BE ON THEIR ASS FOR THIS, REALLY TEGRA SHOULD BE MAD AS HELL.
JUST FIX THE PRIMES DO WHAT YOU SHOULD BE DOING, ITS THE BEST OPTION. IF NOT YOUR JUNKYARD IS GOING TO GET BIGGER AND BIGGER. AND DON'T BE SELLING ME SOMEONE ELSE'S USED SH*T, AS BRAND NEW.
drvsbsm said:
ASUS
JUST IN CASE SOMEONE FROM ASUCKS COMES BY, I IMAGINE THEY DO, WITH ALL THE PROBLEMS WITH THIS TABLET.
I THINK SOMEONE LIKE TEGRA OR GOOGLE ANDROID SHOULD BE ON THEIR ASS FOR THIS, REALLY TEGRA SHOULD BE MAD AS HELL.
JUST FIX THE PRIMES DO WHAT YOU SHOULD BE DOING, ITS THE BEST OPTION. IF NOT YOUR JUNKYARD IS GOING TO GET BIGGER AND BIGGER. AND DON'T BE SELLING ME SOMEONE ELSE'S USED SH*T, AS BRAND NEW.
Click to expand...
Click to collapse
Erm, it's nVidia (or tegra as you seem to want to call them) that are providing the code that is f#cking up the Prime. Just thought you should know.
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Take it back and get another one. At a store they should swap it right there and then. It could be software related like every phone at launch has issues or a serious hardware problem
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
drupad2drupad said:
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
Click to expand...
Click to collapse
Yes so I could sync all my pics, video, etc.
I already have the device setup exactly how I want it, I'd hate to return it when there is no backup/restore option in Zune. Dang it.
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Tachi91 said:
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Click to expand...
Click to collapse
After turning on my phone out of the box, I went straight and did a hard reset. So I noticed everything after that. Marketplace not notifying of app updates and the touchscreen keyboard issue yes. I only tried buying that app after reinstalling all the other apps I had bought for my previous WP so I can't say about that issue.
I think I will just hang onto the handset until the Tango update is released and hope that resolves the issues.
UPDATE: Looks like marketplace is now notifying me of app updates correctly now and the app purchase I made has no gone through. I guess something was maybe going on with MS's side of things. I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
92GTA said:
UPDATE:I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
Click to expand...
Click to collapse
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
xs2k said:
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
Click to expand...
Click to collapse
Thank you, that worked! I wonder why some windows phone have this issue and some don't? Perhaps the quality & latency of the nand flash? I have noticed this phone is a little slower than my Arrive was.
I had the exact same keyboard / touch screen delay issue. Turning off the keybaord sound definitely seems to have fixed the issue. Thanks.
I had a Lumia 900 and trades it for the HTC Titan II because of the camera issues with the Lumia. The HTC is better in my opinion but the tap delay issue was a real pain and I did not experience it with the Lumia.
I'll give it a shot, too as I have the delay. I also swapped out my Lumia for a Titan 2 and very much prefer it.
I have exactly same issue on my titan II.
I used focus before titan II. But focus hadn't this issue.
I think it can be fixed but now I feel inconvenience a lot.
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
jazeelkk said:
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
Click to expand...
Click to collapse
Do you have the stock ROM for the Titan II?
Anybody please help with htc stoke rom for titan 2, thanks
Stock ROM is much appreciated ! Anyone with some information ?
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
mbucks911 said:
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
Click to expand...
Click to collapse
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
drupad2drupad said:
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
Click to expand...
Click to collapse
no one else has this? because the phone is brand new and did this out of the box
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
NIKOKAPS said:
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
Click to expand...
Click to collapse
I found that if you turn off key press sounds and disable the sound enhance, the phone works much much better.
Hey guys, has anyone experienced issues with spots on the screen? Mine has developed 4 or 5 small spots on the screen, noticeable on white screens. The spots are super bright, almost like the back light in those spots is just at 100 all the time and are oh I'd say probably 2mm in diameter each. My unit is unlocked, I need to hear from someone at Asus on this if possible, this unit has already been back once for wifi/bt issues.
Sent from my Galaxy Nexus using xda premium
Mine has those developed those too, after a toddler sat on it.
Mine has it... no toddler. In fact I use a case. Kinda sucky
Sent from my DROID RAZR using xda premium
Yes, I have. A few bright on the left and right a few less bright.
It sucks!
Could this be a reason (would they accept this?) to exchange prime even though he is rooted.
Gr. Walter
Its generally called mura. If younare not unlocked they will RMA for this. I'm unlocked and they won't do anything for me. Good luck!
I have one on my screen, it has been there since I got my tablet but I didn't want RMA the device for that since it hasn't grown yet and it is fairly small. Plus I don't want to RMA and end up having more issues.
You know that kind of thing, where they won't RMA something which is clearly not caused by anything to do with unlocking or rooting really annoys me. I defended this tablet for a long time, but I've gotten sick of it and honestly I can't bring myself to ever buy anything Asus again, this one product speaks volumes about them as a company.
Hopefully I can sell this thing and get a real tablet which I actually enjoy using. The wifi is still weak, the colors on my screen are washed out, I have the blobs and just to add insult to injury the IO problems which make this thing run like $hit. My Galaxy Nexus with dual core and 1GHz stock speed runs better than my quad core ov to 1.6. Figure that out
Sent from my Galaxy Nexus using xda premium
Gersonian said:
Its generally called mura. If younare not unlocked they will RMA for this. I'm unlocked and they won't do anything for me. Good luck!
Click to expand...
Click to collapse
You are incorrect. I am unlocked and have a ROM on my TF201 and I sent it in due to mura in 3 spots on my screen. They replaced my screen and I/O board and it is on way back to me now. And let me say it was a 2 week process, and I was left in the dark as their site shows no history of my RMA. Yesterday I got the email stating what was replaced and that it has been shipped back to me.
I simply said in the letter you must include with RMA that support and effort ASUS has put into this product is unacceptable and I want mine fixed to 100% perfect state. So I put a sticky note on the screen pointing to affected areas and that was it.
I have no idea why you just assume being unlocked means the end of help from ASUS, many users here are unlocked and had successful RMA cases.
And just for all you who will try to say I am wrong here is proof:
(BTW: It has androwook 2.1 ROM on it)
If you were not given a quote,then your unit was repaired under warranty. It looks like we replaced your LCD screen due to the dead pixels on the screen. And we also replaced your I/O Board for you touch pad. You will have a 90 day manufactures warranty on the parts that have been replaced.
Thank you for your patience!
Jolene L.
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Honestly I haven't really had an bad experience with asus in the past I had a few DOA motherboards from them that were replaced and I was also able to get a replacement chip for one of my motherboards when a bios flash failed.
I also really don't RMA anything unless it is completely broke, for the reason that it may come back worse or with the same problem with a message saying nothing wrong, and I wouldn't be able to use my device during the time it is being "repaired". If the problem isn't critical then I don't want to waste my time doing something when the outcome may become worse.
I have had worse experiences with Microsoft and so has my co-workers, my boss has sent in his Gears of War xbox back to microsoft 5 times because they can't seem to get it working right. And with all the time it has been taking he might as well just bought another xbox the first time he sent it in. He has had a long history of microsoft not properly fixing his xbox when they red ring or the wireless controller chip fails.
Although I am also annoyed the the galaxy nexus out performs the prime, I just got the phone a few weeks ago and everything just works like it should. If every android device preformed as advertised then that would really help out androids image and if they also updated in a timely manner.
So I got my DNA on Sunday. So far, I'm pretty happy with it except for one issue. My multitouch seems messed up. If I'm trying to play a game that requires both thumbs, basically the two of them tapping the screen interfere with one another. For example, if I'm playing something like shadowgun, or GTA III, or max payne, or even the preinstalled diablo clone, if I'm moving a character and try to press an attack button at the same time(or in the case of GTA trying to actually steer while driving) the character movement "stick" resets to neutral. and sometimes the reverse will happen. Trying to move will cause the attack button to stop registering. The issue has been "confirmed" by me with multitouch visible test found in the play store. In the test, moving my thumbs around and making them cross axis screws up the touch registering. could anyone confirm or deny that this is happening on their device? Games are basically unplayable. I went into a VZW store today(the only one in my are with the phone in stock) and tried their demo unit and it exhibited the same problem. I was then promptly told by the sales rep that the one device they had was being held for a paid order. Nevermind the fact that I was told over the phone minutes before that the one phone was available and that they DO NOT hold devices for customers. A call to corporate may be in order... Anyway, any thoughts on the multitouch "issue" would be greatly appreciated.
Have you tried turning off HTC gestures in Settings -> Display & Gestures? I think the 3 finger swipe for HTC Media Link messes with multi touch
Generally speaking any issues with multitouch are software related. The sensors should be fine its a matter of callibration based on the software. Like the previous poster said it may be due to sense's gesture features. New kernels when they are released will likely fix this but I have never experiencedit. Gonna have to try and reproduce this today.
I've also noticed plenty of issues with multi touch. I've noticed while browsing, if I'm holding the phone with two hands and any portion of my one hand is touching the screen and I'm trying to scroll it won't respond till I remove that skin that is making contact.
n0code said:
I've also noticed plenty of issues with multi touch. I've noticed while browsing, if I'm holding the phone with two hands and any portion of my one hand is touching the screen and I'm trying to scroll it won't respond till I remove that skin that is making contact.
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I'm pretty sure every phone is like that.
I believe it is the game/app software related. I don't think a lot of them are set up to recognize the larger 5.0"+ screens running resolutions over 720p. We are kinda treading new territory here. I have heard of a few games that don't display correctly on our phones so I don't doubt controls/multi-touch could need some tweaking as well.
I may be wrong but that is my opinion.
Swifty31703 said:
I believe it is the game/app software related. I don't think a lot of them are set up to recognize the larger 5.0"+ screens running resolutions over 720p. We are kinda treading new territory here. I have heard of a few games that don't display correctly on our phones so I don't doubt controls/multi-touch could need some tweaking as well.
I may be wrong but that is my opinion.
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More than a few games simply do not work. Its annoying and I may return the DNA for that reason.
The early bird catches catches the worm has never been more true.
adrynalyne said:
More than a few games simply do not work. Its annoying and I may return the DNA for that reason.
The early bird catches catches the worm has never been more true.
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Are you becoming part of the "Now" generation that I saw you complain about in another thread?
Games will begin working once app developers start updating for 1080p screens.
Swifty31703 said:
Are you becoming part of the "Now" generation that I saw you complain about in another thread?
Games will begin working once app developers start updating for 1080p screens.
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No, LOL.
But I have seen these things before, where developers catch up 6 months later. A lot of the games I want to play are Gameloft or EA, and they both are terrible at updating. Horn hasn't been updated since September.
In that case, I can come back in 6 months with a newer device and will be content.
I am definitely patient, and can live with the Gnex a bit longer if I decide to go that route.
Thanks for the replies. I did try turning off HTC gestures last night with no success. I'll have to figure out a way to post a video of it. Basically, in the multitouch test app, If i hold the phone in landscape, as if I'm playing a game, then place both thumbs in the lower corners, it registers fine. However, if I slowly move my left thumb up and down then repeatedly tap the right corner(an action commonly performed in 3D action games) it trips it up and starts reversing the thumb inputs and occasionally introducing a third input even though I only have two fingers on screen. I can't believe that it's just an issue with software, or I'd assume reviews would have pointed to it. It makes games basically unplayable. And I've seen video online of people playing those types of games on the phone without the issue. A video would help. I'll try to figure something out.
Its been like that for some time the phones capability is more than the multi tasking allows I got 7 apps at once any load after that it won't show in recent. Though its slightly better with the app refresh upon switch its much better than my previous HTC the EVO LTE . Still when we got aosp based roms it was much better but with no limit or more on that device it slowed a lot but two gigs in this is great.
Sent from my HTC6435LVW using xda premium
So I've "solved" the issue. I actually swapped it out for another phone and then it worked fine and I was happy. Then I re installed holo locker from the play store and started having the same issue. So holo locker WILL break the multi touch capabilities of the DNA. I just e-mailed the dev and hopefully get a response. So again, for anyone using the phone, DO NOT INSTALL HOLO LOCKER. At least not until it's updated.
I'll be looking for something to bridge the gap between my phone and desktop when I sell my laptop for about $550, and I see them going for that much brand new and unlocked on Amazon. Don't want to spend more than $300, otherwise I feel I might as well keep my laptop and save myself the hassle. The exception would be the upcoming Acer 8" Windows tablet because it'd be a full version of Windows that's very portable and with good battery life for about $400.
Anyway, hardware-wise it looks spectacular - rear camera that's actually worthwhile, great speakers (including a subwoofer), feels good to hold, has accurate pen input available, includes data capabilities (which I believe would also work on T-Mobile LTE), etc. Only thing that sucks is that it's stuck on Honeycomb, at least for now. Which, honestly, I don't really mind it being stuck on Honeycomb, if it works and is good hardware-wise - I'm kinda past the mentality of "needing" the newest version of Android on my device.
Is there anything wrong with it, or anything to consider when buying it? I know there's also the Asus Memo Pad 10" for only $30 more with newest Android and a faster processor, but I'm wondering specifically about the Jetstream for Sense, the build quality, and data capabilities.
its great for the first 5 minutes.
then the lag begins..honeycomb is slowing this thing alot.
if can wait, do so. there's a developer working on a better kernel, one that should put all those issues away. can't tell how long it'll take, because its already been around 3 months. wait a month more and see if something changed..
guru_shastri said:
its great for the first 5 minutes.
then the lag begins..honeycomb is slowing this thing alot.
if can wait, do so. there's a developer working on a better kernel, one that should put all those issues away. can't tell how long it'll take, because its already been around 3 months. wait a month more and see if something changed..
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Do none of the current ROMs alleviate these lag issues? Just wondering.
Hardly.
Honeycomb isn't fit to work with dual core, only with a proper kernel the device will work properly
Sent from my Nexus 4 using xda app-developers app
Oh yeah !!!! worth every penny of it, my other friend is thinking hard how to get rid of his NEW Tab_2 10.1" to get this one, Sense is so much better Touchwiz.
I have given mine to my sis, without a Jetstream now, ohhhhh it's so hard without it now..... today went to another shop to buy it, but new stock was late arriving, I left. May be go again tomorrow or Friday.
So I bit the bullet and bought one last night...I don't know if I was extremely unlucky, but the one I bought labeled as new was clearly not:
http://www.amazon.com/gp/product/B009HNVPUK/
I bought it from Masterdeals with express shipping, got it today...right off the bat, the seal was clearly broken and covered with another smaller seal. I didn't get a startup/tutorial screen on boot, or even the default homescreen layout, and I'm 100% sure I've never seen an Android device that had the "Unknown Sources" checkbox ticked by default. And to make matters worse, it came preloaded with what I'm pretty sure are two adware/spam/etc. apps installed to system (AIRPUSH EULA and FREE APPS - the former of which doesn't even appear in the app drawer and starts itself in the background).
Thankfully I'm able to get a refund for the shipping too, but it looks like I'm going to have to restrict myself to buying a legitimately used one off eBay if I want one.
I see, take it easy, you'll get what you want next round.