[Q] Proximity Sensor Issues? - Atrix 4G Q&A, Help & Troubleshooting

Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed

Did you ever find the problem? My proximity sensor has stopped working also.

i am having an issue with mine too. at first i thought it was an issue with the screen not coming back on, but now i realize that the proximity sensor is not turning off the screen at all and my screen is just turning off when the screen timeout value is reached.
my phone is rooted, i have used titanium backup to freeze some of the apps associated with blur, and i have installed the hack to use webtop mode. can others that have this issue confirm if they are running stock or modified software?
***EDIT***
http://forum.xda-developers.com/showthread.php?p=12035170#post12035170

Any of you guys ever find a fix for this? I just noticed that mine is not working anymore either. It's rooted using aRoot but it was working for a while and now it doesn't anymore. I have another couple of days to exchange in store if I want to if it's a phone issue.

Crap, I'm having the same issue now too -- was working fine since I had it, but this occured just today, Day-2 of using 1.5.7 .... wonder if it's related ...

Crap, I'm having the same issue now too -- was working fine since I had it, but this occured just today, Day-2 of using 1.5.7 .... wonder if it's related ...
Reboot seems to fix this -- but annoying >_<

Is anyone that is having these issues using bluetooth? I have isolated mine to bluetooth and sent an issue report to Motorola.

same problem here but not using bluetooth
My wife's Atrix does the same thing. "dials or hangs up while in a call". She does not own a bluetooth headset and I have only connected a Motorola 305 one time to it. Reboot fixes the problem. Reboot seems to take forever when compared to my Dell Streak.

Ed Venture said:
Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Click to expand...
Click to collapse
Had the problem with mine when I installed a different launcher had to delete it and restart the phone now it works ....for me anyways
Sent from my MB860 using XDA App

Hi I believe I traced the problem with the proximity sensor not working to Handcent SMS. On two separate Atrixes, as soon as I uninstalled Handcent and rebooted the phone the problem went away and stayed away. I have since installed GoSMS and now it happens just sometimes (usually after I install a new app) but a reboot after installing an app ususlly fixes it.
My Phone has a standard Telstra (Australia ROM) and is not unlocked or modified in any way.

Ed Venture said:
Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Click to expand...
Click to collapse
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone

Seem that i have this problem on my atrix,when i calling someone,the screen turn off immediately and the led on proximity sensor just keep turn on when i stop calling,i cant imagine this atrix have a lot a lot hardware problem
Sent from my MB860 using Tapatalk 2

If you are using unlocked bootloader or if u have unlocked the dim using a code then u will have to disable the In Pocket detection and then try sounds crazy but worked for me.
Sent from my MB860 using xda premium

ranjithkumar1201 said:
If you are using unlocked bootloader or if u have unlocked the dim using a code then u will have to disable the In Pocket detection and then try sounds crazy but worked for me.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
care to share how?

Similar issue
Just installed latest stable build onto my Atrix 4G, everything seemed fine last night, although I was using phone with bluetooth, this morning get a call, answer, screen goes dark, red proximity light comes on, and I can hear no sound, [later on the caller said he could hear me fine].
Phone would not wake up right off, and when it did it I still could not hear caller.
Been screwing around with settings all morning to no avail, discovered that the phone will only work with bluetooth device connected. without bluetooth the device goes dark, cannot wake up, have to hard reboot, with bluetooth and volume button awaken enabled, it performs normally, so possible connection to issues in post with proximity but with a bluetooth twist...

12as2005 said:
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Click to expand...
Click to collapse
Did that...... Does nothing much....

12as2005 said:
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Click to expand...
Click to collapse
Worked for me!!!
Stock rom with, root, atrix tweaks installed.
Thank's a lot!!!

Related

In call sensor(s) malfunctioning

Anyone else having issues with the proximity sensor not working when on a call? Screen stays on for me when its against my ear. I'm also rooted with Alien rom and Knightwolf's themes.
Sent from my MB855 using XDA App
Yep and it is annoying as can be.........seemed to go away after I updated.....
unsane said:
Yep and it is annoying as can be.........seemed to go away after I updated.....
Click to expand...
Click to collapse
I have the newest update installed. I would rather not reinstall but it seems like it's my only choice. #Sadguy
I updated and still have the problem. sucks!
this was covered in another thread.. I can't recall where but the fix for this is related to the in pocket lock setting...
go into menu > settings > display
disable 'in pocket' detection..
reboot your phone..
after reboot, you may enable it again if you use that feature or leave it off.
PROFIT !!
I take no credit for this fix. I don't remember who discovered it but I'm sharing it because it bothered me after the update as well.
If this works/helps, remember to hit that magic thanks button
I've tried that and it doesn't work...only thing so far that works is a reboot
Sent from my MoPho using XDA Premium.
daddymikey1975 said:
this was covered in another thread.. I can't recall where but the fix for this is related to the in pocket lock setting...
go into menu > settings > display
disable 'in pocket' detection..
reboot your phone..
after reboot, you may enable it again if you use that feature or leave it off.
PROFIT !!
I take no credit for this fix. I don't remember who discovered it but I'm sharing it because it bothered me after the update as well.
If this works/helps, remember to hit that magic thanks button
Click to expand...
Click to collapse
I've tried this myself too. Did not fix the problem
I would like to see a thread that shows all the issues we have and potential fixes. This is one that needs attention.
Sent from my SPH-P100 using xda premium
yup mine doesnt work properly either. ALso the ear speaker doesnt work ( i think its broken cuz it makes a funny noise
You guys may have hardware issues too, go swap your devices and see if it helps.
Sent phrom my Mo-Pho
This may sound crazy but mine does this only at work??? When I'm at home its fine. So I'm not so sure its hardware as opposed to radio or software. IDK?
xxxicu812 said:
This may sound crazy but mine does this only at work??? When I'm at home its fine. So I'm not so sure its hardware as opposed to radio or software. IDK?
Click to expand...
Click to collapse
Thats a weird one... Try a factory reset
Sent phrom my Mo-Pho
This isn't a device/hardware issue either. Something causes the sensor to shut off or fail. I feel this is software related.
Sent from my MoPho using XDA Premium.
I downloaded androsensor from the market, and you're right the prox sensor just stops responding... Says waiting for event, and after a reboot it gives an output of 1.2 our 39.4 inches.... Not sure what the prob is. I read on another forum that out may have something to do with rooting the phone, but I don't adhere with this. Are you guys with the problem rooted?
Sent from my MB855 using xda premium
had the same problem. turning off "in-pocket detection" worked for me.
Just to confirm. Once I disabled the in pocket feature the proximity sensor works just fine.
Once you disable the in pocket feature you will need to power off your phone than re power it up and it should be fine.
anoroc44 said:
Just to confirm. Once I disabled the in pocket feature the proximity sensor works just fine.
Once you disable the in pocket feature you will need to power off your phone than re power it up and it should be fine.
Click to expand...
Click to collapse
I have tried multiple roms (Homebase, Star Wars, and stock) and it still malfunctions. definitely seems like a hardware issue.
flawlessbmxr said:
Anyone else having issues with the proximity sensor not working when on a call? Screen stays on for me when its against my ear. I'm also rooted with Alien rom and Knightwolf's themes.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
yea was really annoying.....but it went away after updating the phone
Anyone still having the problem? I am. Im on the latest OTA and did a hard reset via recovery. Moto forums seem to think it has something to do with Bluetooth. Is it a known hardware issue? Resetting the phone always fixes it.
Ya mine does that too....i never ever use blue tooth so that cant be the only issue..bluetooth is off
On the latest update. 6 or whatever was just released the other day ..i manually pushed it with rsdlite
We will see if that fixed it
Sent from my MB855 using XDA App

[Q] Proximity sensor always enabled

I have been using my S2 since the beginning of February 2012 and have not noticed at any time other than when making calls that the proximity sensor was activated (dull red glow). Just last night I noticed that the sensor seems to be activated all the time now, screen on, calling, whatever...
It of course turns off when the S2 is turned off. When booting back up it does not get enabled again until the end of media scanning.
Any ideas how to check which app or process is enabling this when it is not necessary nor wanted?
Shameless bump. Surely somebody has an idea what variable is involved or what program I can use to change the behavior?
Try after a fresh install with full wipe if it happens
Sent from my GT-I9100 using Tapatalk 2 Beta-5
Well I don't know why, but the sensor has stopped running continuously without any intervention. Thanks for the reply.
I had a similar problem and I found out it was an app causing that - viber.
Probably it was the same with you.
NunxPT said:
I had a similar problem and I found out it was an app causing that - viber.
Probably it was the same with you.
Click to expand...
Click to collapse
Thanks! I had the same problem , and it was indeed Viber.
Btw , did you managed to fix it ?
ZVictor said:
Thanks! I had the same problem , and it was indeed Viber.
Btw , did you managed to fix it ?
Click to expand...
Click to collapse
New viber update today and the issue is fixed
Viber was the problem for me too

doesn't want to wake up

Good Day, I'm hoping someone can help me, I've tried searching but I can't seem to find anything(mainly because I don't know the best way to describe it) sometimes, randomly the screen will turn off, as it should but then it wont come back on, I've installed the wake on volume mod and that doesn't seem to help.
Happened with CM7 and now with The darkside rom.
It's sporatic, it wont do it for like 10 hours then will do it 3 times in an hour.
Any help would be greatly appreciated
Thanks
Adam
Gweilo said:
Good Day, I'm hoping someone can help me, I've tried searching but I can't seem to find anything(mainly because I don't know the best way to describe it) sometimes, randomly the screen will turn off, as it should but then it wont come back on, I've installed the wake on volume mod and that doesn't seem to help.
Happened with CM7 and now with The darkside rom.
It's sporatic, it wont do it for like 10 hours then will do it 3 times in an hour.
Any help would be greatly appreciated
Thanks
Adam
Click to expand...
Click to collapse
I have a similar problem. But mine only happens when i make or recieve a call, doesn't do it everytime. I actually found a thread where it said it was possibly a broken proximity sensor. So the solution was to download 2 things from the app store and install them, and disable the proximity sensor. I am going to try that, cause when i make or recieve a call I actually turn my screen off so i won't hang up on anyone or hit several buttons. The solution they gave was to have a rooted phone, and download "android sensor box" so you can see the name of your proximity sensor, and then download "hardware disabler". Find the name of your proximity sensor and disable it. I have tried everything else, so what do I have to lose on trying this, lol.
Update, after several days i've found the culprit. There was an issue with my sd card, once I swapped it out haven't had a problem since
Sent from my MB860 using xda app-developers app

My screen turns off during call, and can't turn it on during call

I have this issue with my S3, that is infuriating! Whenever I get a call and answer it, my screen turns off after a short while and during the call I can't turn it back on. The power and home buttons do nothing, and the proximity sensor isn't working either, so I can't turn off a call.
Anyone know how I can fix this? I have Lollipop, CyanogenMod 12.1 custom ROM installed.
Thank you for your time.
This bug partially exists in stock roms too. It's just magnified in custom roms.
You should be able to set it to keep the screen on during calls. It's the only way i know of.
I fixed this problem by opening up the phone, unplugging the proximity sensor, and throwing it in the bin. (the trash to you Americans)
Screen stays on during calls now, but I've not had problems with accidentally ending calls with my face, so I'm happy.
You also lose your front camera because it's part of the same tiny PCB. But I've never used the front camera on a phone in my life. So my solution is perfect for me, but maybe not for you.
The other option is a software fix. There's an app, or a method that you can do yourself to disable the proximity sensor, but I had problems with it, so did it my way.
Edit: I forgot to mention that the reason my proximity sensor wasn't working was because whoever had this phone before me did a screen repair and had half severed the ribbon cable for the proximity sensor by accident. Not just because of the bug that sometimes exists.
Sent from my GT-I9300 using Tapatalk
Proximity sensor problem. Manually calibrating it solved the issue for me.
http://forum.xda-developers.com/showthread.php?t=2569141
Go to that thread and follow instructions. The code for sensors might be different for s3, Google it.
sashankps said:
Proximity sensor problem. Manually calibrating it solved the issue for me.
http://forum.xda-developers.com/showthread.php?t=2569141
Go to that thread and follow instructions. The code for sensors might be different for s3, Google it.
Click to expand...
Click to collapse
Bah, that's the boring way to fix it.
(didn't work for me. maybe work for OP though)
Sent from my GT-I9300 using Tapatalk
I remember that I saw a MOD or xposed module to keep screen on during call.
It's better than throwing the sensor to the bin (trash ) .

Proximity Sensor Issue in Miui and CM roms !!!

Hi All
Any one facing proximity issues here , i saw so many peoples reported in mi forums that when we make a call screen blacks out when we moved to ears( Thats normal) and won't turn back again , so i have to wait the other side person to hangup the call or screen won't turn on power button does work that time, i think this only affects with Sensortek stk3x1x sensor, Redmi note 3 pro comes with two proximity sensors one is from Liteon and other is Sensortek.... Liteon sensors doesn't have this issue, for temporary fix "Wipe proximity area with a cloth or reboot fixes this and it comes back after sometime....( Calibrated but same it works for sometime) no idea wats causing this , issues there in Miui and CM roms....
I found sometimes a flip case with a magnet can cause issues like this when folded right back against the back of the phone, the screen won't come back on because it thinks the flip case is closed.
meangreenie said:
I found sometimes a flip case with a magnet can cause issues like this when folded right back against the back of the phone, the screen won't come back on because it thinks the flip case is closed.
Click to expand...
Click to collapse
yeah but i don't have flipcase, this sensor issues starts with those have "Sensortek Proximity Sensor" Liteon doesn't have issue i think....
Flash the rom again using mi flash tool u will find that yr issue will be solved
Or go to test mode amd calibrate the sensor... that's all
Fastboot flash persist persist.img from latest miui rom? I recently had a problem with sensors. The above cured all
@Hemphiz i think that method for dead sensors bro, this one working sometimes it doesn't mostly if we flash a new rom and use no issues but if we reboot the phone after sometime issue starts.... @ra.one i did that bro flashmiui and recalibrate sensor but that works for temporary please check which sensors you got from this app from playstore https://play.google.com/store/apps/details?id=imoblife.androidsensorbox
if you got Liteon Sensors mostly no issues with proximity, if u got Sensortek u will be having issues or once u got issue it will come back..... im not sure why is causing that..... this is really very annoying bug.... Thousands of people reported in Mi forums about these proximity issues on various devices even on newly launched Redmi 3s/ prime may be they have all got "Sensortek Proximity Sensors".......
This is not a bug, You can disable Prevent Pocket dials under Settings-->Lock screen-->Prevent pocket dials...
I had this since last miui 6.9.9 flash.
Disabled prevent Pocket dials and All is working fine
Edit: for a few hours it was working.
Now its the same again. Phone blacked Out After a call and wont turn on, After a few seconds its coming back. As i said , since flashing new 6.9.9
Android2003 said:
This is not a bug, You can disable Prevent Pocket dials under Settings-->Lock screen-->Prevent pocket dials...
I had this since last miui 6.9.9 flash.
Disabled prevent Pocket dials and All is working fine
Edit: for a few hours it was working.
Now its the same again. Phone blacked Out After a call and wont turn on, After a few seconds its coming back. As i said , since flashing new 6.9.9
Click to expand...
Click to collapse
like i said it may be mostly an issue with Sensortek proximity, can u check which sensors u got from this app https://play.google.com/store/apps/d...droidsensorbox
I have sensortec.
But i think its Software related.
Its since last Update.
I calibrate the Sensor and the issue with calls is still there.
Sensor Works fine, test is okay.
Android2003 said:
I have sensortec.
But i think its Software related.
Its since last Update.
I calibrate the Sensor and the issue with calls is still there.
Sensor Works fine, test is okay.
Click to expand...
Click to collapse
Yes i think its software related but, one trick works clean flash the same rom and use it for a week without any reboot...... (DO CLEAN FLASH and Dont reboot the phone)
don't need to calibrate.... for me when i install new rom and use it for a week no issues , if i reboot the phone the issue starts after sometimes.... i don't knw wats causing it so many peoples with sensortek having issues and this bug is not resolved from Miui 7 to Now Miui 8 MM, the issue there in Custom roms im using RR rom i have issues....
Guys For those having issues Check which sensor you got from this app, if u have proximity issues while calling its mostly "Sensortek"
https://play.google.com/store/apps/details?id=imoblife.androidsensorbox
We need Permanent fix....
I also have exact same issue and i have sensortek sensor. But i can unlock the screen while on a call by pressing power button and then unlocking with fingerprint. Bit annoying
Sent from my Redmi Note 3 using Tapatalk
haree87 said:
I also have exact same issue and i have sensortek sensor. But i can unlock the screen while on a call by pressing power button and then unlocking with fingerprint. Bit annoying
Sent from my Redmi Note 3 using Tapatalk
Click to expand...
Click to collapse
So its confirmed its an issue with Sensortek Sensor, no Liteon users reported here, like i told flash the same rom which you are in (clean flash) and don't reboot phone for a week there will be no issues it works perfectly, if u reboot a phone once the issue starts again after sometime so after reboot something is going on no idea what....
i am using this app(for rooted users) on official RR and it works fine
https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset
anujyadava said:
i am using this app(for rooted users) on official RR and it works fine
https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset
Click to expand...
Click to collapse
even me used, but i don't think its properly working..... this issue starts only after a reboot, when u flash new roms and after boot dont reboot or power off the phone for a week, not needed any apps, proximity will work properly but once u rebooted issue starts....
But this app's settings load every time phone boots up.so it will work after every boot.
press thanks if I helped u in any way
anujyadava said:
But this app's settings load every time phone boots up.so it will work after every boot.
press thanks if I helped u in any way
Click to expand...
Click to collapse
yes this app i tested earlier, but after sometimes may be in a day or two it won't work....
Found another related issue with proximity , i think proximity is not working properly when there is not enough light around us something related with ambient light sensor i think ..... Eg: if we are in a dark room proximity won't work correctly turn on the light and try it works properly.... i think Xiaomi messed up with something with both sensors Liteon and Sensortek thats why Liteon users face Gyroscope lag in games in dark room and now i think may be the same reason why proximity not working properly in dark room....
hello. I have the BUG but my phone has sensortek version 1 (not 2)
When in a call the screen wont turn off when placing the phone at my ears. With whatsapp the bug wont happend.
I think this is a BUG related to sensor + phone app
A functional workarround is to dial, then press menu (putting the call at background) and then putting the call at foreground again. It works 100% of the time.
Any news? I have this annoying problem too!

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