Anyone get a warning from Gmail (via desktop browser) about suspicious access to their account? I got a message in red this morning about a suspicious IP address accessing my account yesterday. Freaked me out and made me change my password. After some digging around, I traced the IP back to San Fran, and Motorola's name is next to it. I'm a little assured now, but still why was Moto accessing my account?
Anyone else?
I suspect that's from Motoblur. It checks your email for you and then pushes updates to your phone. It's why I haven't added any accounts to blur, and will dump it as soon as I am able.
had the same after creating blurs account..wired at least
Same here. I am going to remove my accounts from blur as well.
MLonon said:
Same here. I am going to remove my accounts from blur as well.
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Stupid question but how do you do that? It's my first Motorola phone and I have no idea?
Sorry for bumping this old thread, but today I had the same issue, and happened when the phone wasn't connected to the Internet, so it seems a bit strange...
Furthermore, the fact that I have this phone since June 2012 and this is the first time I face to this problem makes me think...
Is there anyone that has experienced this issue and went down into details in order to know exactly why this happens?
Related
Hey Guys,
I currently have 2 email account set up in HTC mail on my Hero, One of them, my University one, updates fine and I see all new email. The other, my personal email one, works fine when first added for a day or so, then although the updates complete and show a completion time in the upper left corner, it fails to see new emails that are in the account which my PC mail client can see.
A manual update also has no effect. If I remove and re-add the account again it works fine again for about a day before just stopping again.
I've tried with no security, SSL, TLS as as many different settings as I can thing of but it still appears to stop after about a day.
I'm a bit at a loss as to why it only happens on one account though.
I was wondering if anyone else has see this behaviour at or and perhaps has a solution?
I am experiencing this also! I didn't try to remove and re-add like you did.
But Im definitely not getting any notifications for that account - was thinking I was the only one...
Double post sorry.
sphinxy said:
I am experiencing this also! I didn't try to remove and re-add like you did.
But Im definitely not getting any notifications for that account - was thinking I was the only one...
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Are you just not getting notifications or do new emails also just not appear in the mail list even with a manual refresh as well?
I've just removed it and re-added it again for one last test, glad I'm not hte only one who appears to have this problem.
Gmail is acting kind of funky on this phone...
Every now and then Ill take a look at the Gmail account on my phone and Ill see:
Inbox (1)
But all my emails have been marked read on the phone. So Ill log in on a desktop, and see that one of my e-mails is unread, even though I just marked it read on my phone.
Sometimes Ill get a zero unread count in my app, login on a desktop and see that Ive got 3 or more that were never marked read.
Gmail used to be the best email experience out there on a mobile device, in my opinion. But its now gotten to the point where this bug plagues just about every email I receive.
Am I the only one? Is there even any action I take to prevent this?
Sounds like a syncing issue. Everything works fine for me. Are you on a custom ROM?
Stock rooted.
I seem to remember having the same issue on my G1 and the myTouch Slide, though not to this gravity. I guess it must have something to do with my account itself, but I would really hope not. Starting over with a new Gmail isnt the most elegant solution...
I'm getting this today too. Frustrating.
my wife's Vibrant can't even sync with gmail since yesterday
I'm wondering if anyone has any suggestions for me. I have a Fascinate which has worked fine up until I did a factory reset. I did this reset after picking up the Froyo update. The phone and calendar worked fine after getting Froyo, it was only after the reset that the exchange calendar stopped showing events...
I have never rooted or otherwise messed with my phone. It has picked up any available OTA updates and is running 2.2.1 and build ED04.
Here's some more info:
My corporate exchange calendar refuses to show any of my calendar events (but fortunately exchange email is fine).
I have been through multiple levels of support at both VZ and Samsung. I have also received a replacement phone from VZ (which behaves exactly the same).
No other Andriod phone hitting our exchange server seems to have this problem. I'm in our IT department so I know that all the account config settings are fine.
As I look at the timestamp for the corporate calendar it seems current but the calendar remains empty.
Both VZ and Samsung simply told me to use Touchdown as a "solution". I'd really, really like fix this and go back to using the stock calendar.
Any suggestions out there?
Welp, im just wondering all over today and i saw your question with not much of a response so i figured i'd throw in my "2 cents" as to what has solved that for a few people i work with.
First thing i'd like you to try (if you haven't already) is removing your account and creating your account again from scratch.
If that doesn't seem to fix it check and see if your calender events and such are going to your exchange moto calender...not google (Google doesnt sync with the Exchange were moto does)
All else fails, touchdown isn't the "stock" app but by standards, it's very effiecent and works just as well as the stock!
Sorry i couldn't be of more help, but i would love to know if any of my 2 suggestions above solved your problem, or if you've already done both and it still fails!
Best of Luck!
Same problem here...
On Friday, June 24th, while I was traveling on business I discovered to my horror that all of the corporate calendar items on my Samsung Fascinate suddenly disappeared and will no longer sync with my Exchange server. Almost a month and a half later, and I still can't find a solution. My corporate emails and contacts are still coming through like always, but it just won't sync the calendar anymore, even though the spinning disc beside the calendar indicates that it is. I've re-booted the phone, double-checked all of the settings, and even uninstalled and reinstalled the link to my Exchange, but always the same result: I can get my email and contacts, but not my calendar.
After all of my DIY ideas failed, I called Samsung's toll-free customer support number, and to her credit, the representative was very friendly and personable, but honestly, she was not very knowledgeable. I explained to her that my Fascinate suddenly lost all of my work calendar data and won't re-sync, even though my contacts and emails are still coming through. Her first question was what operating system I was running on my desktop at work. I told her that I'm running Microsoft XP, but I felt that it was necessary at that point to clarify that I don't sync my Fascinate to my desktop computer-- it syncs to my account on my employer's Microsoft Exchange, so my data gets pushed to my Fascinate through the Exchange server 24/7, even when my desktop computer is shut down. It took a little more explaining before she finally grasped it, but in the end, she agreed that the operating system was not relevant to my calendar sync issue. But then she asked me what version of Microsoft Outlook I'm running. Again, I was more than happy to give her the information that she requested (Outlook 2002 SP 3), but I felt compelled to explain yet again that the shell programs on my desktop doesn't matter, because my Fascinate syncs to Exchange (2003), and not to my desktop. I was respectful and patient, but unfortunately, there was simply no way to get her to comprehend that my desktop computer has nothing to do with the problem, and her parting advice before ending the call was that I must upgrade my Outlook to resolve the syncing issue. Face slap. When I told the IT director what she said, all he could do was laugh. I wish I could do the same. I'm very frustrated, because I really depend on my phone to manage my work calendar, and a few weeks ago, it worked perfectly for over six months. Like the OP says, none of the other Android/Fascinate who share my Exchange server are having syncing issues with their corporate calendars or other features.
When I went to a Verizon store, the rep listened to me, skeptically double-checked all of my settings, and then, stumped, suggested the nuclear option: reset the phone to the factory settings. I don't want to do that, for two reasons: one, it would take me days to reinstall all of my apps, data and media files, and two, I don't think that it would work anyway. According to others on the internet who have reported the same problem, even a replacement phone hasn't fixed the problem. So with that in mind, I again uninstalled my corporate account, and had the IT department delete my Exchange account as well. Later, we both re-established the account, and it still didn't work.
Finally, last night, the 2.2.2 update was pushed to my phone, and I thought, "Yes! At last, this could be the fix I've been waiting for!" But no such luck. Calendar still empty, and won't sync. I'm very disappointed. I need to access and manage my calendar while I'm on the go, so this is really affecting me. If anyone comes across the solution, PLEASE post. Thanks.
GQMoneySmooth,
I we must have been talking to the same reps at VZ. They could not get their mind around syncing directly with exchange.
I still have not found resolution to this problem either. I have even been lucky enough to have VZ replace my phone with another fascinate. Still the same problem.
I have installed Touchdown as means of getting my calendar info. It works but I HATE it.
I came really close to rooting and installing another ROM on my phone but I just don't have the time or energy to do this now. Minimally it IS functional...
Good luck and maybe someone smarter than us can figure out a way to get the native calendar working!
My understanding is that this is a known issue, I'm looking for a workaround or resolution.
Using KitKat, and the standard AOSP email client, I setup my corporate email account in the usual way. Everything works the way it is supposed to except for syncing contacts.
Normally I have fewer than 100 contacts, but with KitKat I end up with over 600. From my research into this issue it is because KitKat is syncing the "suggested contacts" from exchange, not just the contacts listed in my address book. I'm not sure who made the decision to do that, but it doesn't sound like the best idea to me.
I see this problem on my tablet which is running the CM 11.0 nightlies, but I do not see it on my HTC One running AndroidNow, even though Android Now is at 4.4. That is what tells me that the problem is in Exchange Services for the standard AOSP client. I confirmed this by finding this site:
http://www.androidpolice.com/2013/1...4-4-with-gmail-style-ui-and-a-slide-out-menu/
I downloaded the appropriate files and installed the apks on my HTC One. When I setup my corporate email there I started seeing the same issue.
Does anyone have any news or recommendations on this issue? By the way, I'm not looking for "install such-and-such email client, it's better" type recommendations. I've tried the majority of them already.
Thanks
It is interesting to me that no one has anything to say on this issue. Perhaps no one saw my post?
At any rate, I found a "solution" which is clumsy but seems to do the trick. The suggestion I found in the google forums was to delete the "Suggested Contacts" folder (I did it in the Exchange web mail app), delete the Corporate account and recreate. I did and I now have the correct number of contacts.
From what I have found this problem is caused by code added to KitKat for syncing sub-folders. It is an issue that Google is aware of, but has marked at a very low priority. I assume that means that a real fix for this will be a long time coming.
dlbarron said:
It is interesting to me that no one has anything to say on this issue. Perhaps no one saw my post?
At any rate, I found a "solution" which is clumsy but seems to do the trick. The suggestion I found in the google forums was to delete the "Suggested Contacts" folder (I did it in the Exchange web mail app), delete the Corporate account and recreate. I did and I now have the correct number of contacts.
From what I have found this problem is caused by code added to KitKat for syncing sub-folders. It is an issue that Google is aware of, but has marked at a very low priority. I assume that means that a real fix for this will be a long time coming.
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In case you may not have noticed, there is a open issue for this now:
http://code.google.com/p/android/issues/detail?id=61979
Im having the same problem with you, but removing the "suggested contacts" folder from Outlook didn't work (not that I should have to do that). It was if the contacts were cached to the phone.... even after removing the account. I even tried disabling sync, putting it in airplane mode, and using "Contact Remover" from the Play Store to delete the contacts from my phone (disabling sync and airplane mode to prevent a total deletion of all contacts on next sync). After that, I removed the account from Android, removed all phone pairings from Exchange (through OWA), and cleared the cache of the phone. As soon as I resynced, they all came back.
I'm beyond pissed. I literally have 5,000 contacts, and I can barely open the People applet. This is ridiculous.
Flapjack said:
In case you may not have noticed, there is a open issue for this now:
http://code.google.com/p/android/issues/detail?id=61979
Im having the same problem with you, but removing the "suggested contacts" folder from Outlook didn't work (not that I should have to do that). It was if the contacts were cached to the phone.... even after removing the account. I even tried disabling sync, putting it in airplane mode, and using "Contact Remover" from the Play Store to delete the contacts from my phone (disabling sync and airplane mode to prevent a total deletion of all contacts on next sync). After that, I removed the account from Android, removed all phone pairings from Exchange (through OWA), and cleared the cache of the phone. As soon as I resynced, they all came back.
I'm beyond pissed. I literally have 5,000 contacts, and I can barely open the People applet. This is ridiculous.
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I can't argue with your assessment, especially since it is a known issue that is, apparently, not getting any attention from Google. That is disappointing.
dlbarron said:
I can't argue with your assessment, especially since it is a known issue that is, apparently, not getting any attention from Google. That is disappointing.
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I have this same problem, but it seems to be Exchange email address history (start a new email: start typing address and the autocomplete list appears)that is causing the problem for me. If I delete the history the contact is now longer shown in my contact list. The problem is this history list is ever growing and changing. It seems we are forced to live with excess users until Google gets this fixed.
zoaguy said:
I have this same problem, but it seems to be Exchange email address history (start a new email: start typing address and the autocomplete list appears)that is causing the problem for me. If I delete the history the contact is now longer shown in my contact list. The problem is this history list is ever growing and changing. It seems we are forced to live with excess users until Google gets this fixed.
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Ahhh, well that would make sense why deleting the "suggested contacts" folder doesn't fix it. I don't want to flush my autocomplete history. It's quite useful.
In the interim, I'm just 'pushing' my contacts from Touchdown using the "Copy to Phone" option, and not adding the corporate email option for now.
Here is a pretty nice work around to this issue.
Go into outlook and create a new category for all of the contacts you want to sync with your device. Once the contacts are part of the new category, go to your device and in the contacts>>accounts to display>>select the corporate account>> and select which list(select the category you created in outlook>> thats it and resync your contacts.
zoaguy said:
Here is a pretty nice work around to this issue.
Go into outlook and create a new category for all of the contacts you want to sync with your device. Once the contacts are part of the new category, go to your device and in the contacts>>accounts to display>>select the corporate account>> and select which list(select the category you created in outlook>> thats it and resync your contacts.
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A slick solution to the problem. To bad it is necessary.
dlbarron said:
A slick solution to the problem. To bad it is necessary.
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Agreed, a true fix is still needed. The biggest problem with this solution is making sure you put new contacts into the new category when they are being added.
I have the issue that my phone will not sync to the exchange contacts PERIOD.
It downloaded them fine apparently, but any changes made on the device do not get updated on the server.
WTF? How ****ing stupid is google to break activesync!?
I'm not just having problems with contacts... my entire calendar will not sync. I basically get no meeting reminders. I can log into exchange webmail and check my calendar there, but that is ridiculous.
As for the contacts, none of the tips and tricks in this thread have helped. I have completely deleted "suggested contacts" (which is a shame, because it was actually useful), but my phone is still pulling them from somewhere....
The only thing that works for me is installing Touchdown and using it to sync, then push the contacts to the phone. It does pick up the bullshvt ones...
Sent from my Galaxy S4 using Tapatalk
This is by far the most irritating part of KitKat.
I work for a mobile phone company with business customer and its a very common complaint.
Sent from my GT-I9505 using Tapatalk
BazmanFoo said:
This is by far the most irritating part of KitKat.
I work for a mobile phone company with business customer and its a very common complaint.
Sent from my GT-I9505 using Tapatalk
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I can't understand why it cannot be fixed. I don't even fully understand the problem, as I've gone through Outlook/Exchange multiple times cleaning out the "suggested contacts" and still had my phone's contact list spammed with every email address that is and ever was.
It took a long, long time... but I used "Contact Remover" from the Play store and just went down the list checking contacts I wanted to delete. It's much faster than going into each contact, hitting menu, then hitting delete. Still, you have to be careful not to delete contacts you want to keep. Many times, they're named exactly the same as the spam ones.
On a side note, I am struggling to understand why there are so many contacts that have been "augmented" by apps such as Facebook and Lync 2013. I never choose to sync those, but it appears to have done so anyway.
same problem here, contacts on phone (nexus 5) are filled with rubbish now
I think that my Hotmail and/or S4 has been hacked. Last Monday I received word that a strange email was sent from my account with a link to skin care or something like that, so I changed my PW. On Friday, I received an email from Outlook that says my account has been compromised and I should change my PW, so I did, again. Sunday night, I'm told that another strange email was from my Hotmail account, so I change my PW again, 3rd time within a week. Each PW wasn't overly hard, but always contained both letters and numbers, so not super easy to crack I wouldn't think. So I started to try to track down the source, I removed email accounts from my phone on Monday (I have the stock email app set to check 2 accounts and have yet to have an issue with the second account). I also noticed in the Hotmail access log that my account was being accessed in 2 other states while all this was going on. So, all was going well and today I set up the email app with my Hotmail account info so I could check my email from my phone. Within 2 hours, my account was accessed from out of state again, but as far as I can tell nothing was sent.
I've read that its pretty simple to send out an email using an account that you don't have access too directly, just set up to use as a sent address, nothing shows up in my sent items so that would support this possibility. It's the account access log that has me worried, they still seem to be accessing my account. I've had AVG on my phone for quite some time now and that doesn't pick up anything, tonight I DL'd Lookout and that also came back as a clear scan.
My phone is still stock, would a factory reset fix the issue? I'd question whether or not a reset would get rid of the keylogger/spyware/malware or whatever is creating this problem. What about rooting and flashing a rom? What else could be causing the issue? I'm afraid that if I close the Hotmail account that there would still be something on my phone that's giving others access to my accounts.
Sorry for the book, T.I.A.
Noto_81 said:
I think that my Hotmail and/or S4 has been hacked. Last Monday I received word that a strange email was sent from my account with a link to skin care or something like that, so I changed my PW. On Friday, I received an email from Outlook that says my account has been compromised and I should change my PW, so I did, again. Sunday night, I'm told that another strange email was from my Hotmail account, so I change my PW again, 3rd time within a week. Each PW wasn't overly hard, but always contained both letters and numbers, so not super easy to crack I wouldn't think. So I started to try to track down the source, I removed email accounts from my phone on Monday (I have the stock email app set to check 2 accounts and have yet to have an issue with the second account). I also noticed in the Hotmail access log that my account was being accessed in 2 other states while all this was going on. So, all was going well and today I set up the email app with my Hotmail account info so I could check my email from my phone. Within 2 hours, my account was accessed from out of state again, but as far as I can tell nothing was sent.
I've read that its pretty simple to send out an email using an account that you don't have access too directly, just set up to use as a sent address, nothing shows up in my sent items so that would support this possibility. It's the account access log that has me worried, they still seem to be accessing my account. I've had AVG on my phone for quite some time now and that doesn't pick up anything, tonight I DL'd Lookout and that also came back as a clear scan.
My phone is still stock, would a factory reset fix the issue? I'd question whether or not a reset would get rid of the keylogger/spyware/malware or whatever is creating this problem. What about rooting and flashing a rom? What else could be causing the issue? I'm afraid that if I close the Hotmail account that there would still be something on my phone that's giving others access to my accounts.
Sorry for the book, T.I.A.
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I'm not familiar with Hotmail, but many email providers allow 2-factor authentication. I would definitely suggest using that if it is available to you.
Check the IP addresses on the accesses from other states - do they match your ISP? Sometimes ISPs give out addresses that show up as different states. If Hotmail doesn't show ISP, you can put the IPs into the search at http://bgp.he.net/ and it should show you the ISP.
It is indeed trivial to send email appearing to be 'from' any account without access/relation at all to the account. Unfortunately spammers often take advantage of that and there's not really anything you can do about it.
I did activate the 2 step authentication.
I did track the IP address and then Googled what came back from the search (Cellco Partnership DBA Verizon Wireless) and it appears that this is tied with VZ and the related towers. It just seems weird that at one point it says its being accessed in Minn and the next time in Colo but I'm in So Dak and haven't traveled far from home since all this started.
Regardless, last night another email was sent with my email being used as the sending address. I've decided to close my Hotmail account because of all the hassle. I'm still looking for some advise on whether or not I need to reset the phone or possibly root and flash my phone in order to get rid of anything that might be stored on my phone. Is it worth worrying about or should I just move on?
Noto_81 said:
I did activate the 2 step authentication.
I did track the IP address and then Googled what came back from the search (Cellco Partnership DBA Verizon Wireless) and it appears that this is tied with VZ and the related towers. It just seems weird that at one point it says its being accessed in Minn and the next time in Colo but I'm in So Dak and haven't traveled far from home since all this started.
Regardless, last night another email was sent with my email being used as the sending address. I've decided to close my Hotmail account because of all the hassle. I'm still looking for some advise on whether or not I need to reset the phone or possibly root and flash my phone in order to get rid of anything that might be stored on my phone. Is it worth worrying about or should I just move on?
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Can you PM me the full headers of the email that was sent? I should be able to see in them how it's being done -- whether through your actual account, hotmail's servers, or just forging your email as the 'from' address.
You'd have to get them from the person who received it... in gmail it's as simple as clicking the little arrow and then 'Show Original', but the method to show headers will vary by client/provider, should be easy to google though.
About the IPs, it's not unheard of to be assigned IPs from a state or two over. It's obviously not an ideal configuration, no idea why it happens, but it has happened to me several times in the past. But we can't say they were your phone unless you've been keeping track of what external IPs your phone has been getting...
It is a really good sign that they're not some weird server host in russia, etc... though.
It's very common for spammers to forge a sender's email address - they can easily send spam which is "from" you without having any access to your account whatsoever. Some of that spam will get bounced back to you based on the use of your address, not because it was actually sent from your account. The bounced spam should include the headers it was originally sent with, from which one can tell where it really originated.
Are you sure the "out of state" access isn't just legitimate access to the account from your phone? IP addresses are logical, not physical. The geoIP databases which try to map addresses to locations aren't perfect, and your cell carrier may in fact be associating your phone with an IP mapped to a different state.