I have a problem with Wifi sleeping. - Atrix 4G Q&A, Help & Troubleshooting

I have wifi set to NEVER sleep. But no matter what I do, the phone keeps turning off wifi every time the screen is off for more than a minute. Why? I tried doing a hard reset, it didn't fix the issue. I saved the Advanced Settings after I changed the sleep policy.

MultiKoopa said:
I have wifi set to NEVER sleep. But no matter what I do, the phone keeps turning off wifi every time the screen is off for more than a minute. Why? I tried doing a hard reset, it didn't fix the issue. I saved the Advanced Settings after I changed the sleep policy.
Click to expand...
Click to collapse
1. check ur battery profile
2. check to see if any other app is doing this. i had 'super power' on mine doing this for me; got this app when I restored my data from captivate to this phone. I had to disable the option in super power, and since then its not doing this.

Huh. I'll try performance mode.
But that still doesn't explain why it would turn off the phone's wifi capabilities completely after a certain time.
And the info for the battery profile doesn't mention wifi.

Whoops. posted twice accidentally

i've had wifi sleep issues rom day one with a wpa2 enterprise network. It refuses to join after the first time, and eventually sets the network to disabled. I'm far from impressed. I wish a hotfix for all 2.2 installs would be released

Well, that was it. The battery profile was the problem. Thanks.
Now if only I could figure out why the phone absolutely refuses to download apps from the market faster than around 200 kb/s, on 3G, 4G or on wifi.

Even on 'performance mode' I am facing this issue. It just keeps disconnecting from wifi. Even if I turn it off and on from widget it doesn't connect. I need to go through settings and to wifi, and then it says "connecting..." and connects.

Related

[Q] Wifi connection gets disabled on sleep...

I have a GTab runn Vegan 5.1 and it runs great. The one issue that I have is that my Wifi gets disabled each night when it goes to sleep. When I say "disabled" I do not mean this it disconnect, but rather that something is actually putting it into a "Disabled" state and I must select the connection and choose to enable it.
Does anyone have any thoughts on what could be doing this? I have dug through every setting I can think of and also looked at any apps that might be doing this. I even went so far as to remove all my battery saving apps, but no dice.
Any suggestions?
kmclaren said:
I have a GTab runn Vegan 5.1 and it runs great. The one issue that I have is that my Wifi gets disabled each night when it goes to sleep. When I say "disabled" I do not mean this it disconnect, but rather that something is actually putting it into a "Disabled" state and I must select the connection and choose to enable it.
Does anyone have any thoughts on what could be doing this? I have dug through every setting I can think of and also looked at any apps that might be doing this. I even went so far as to remove all my battery saving apps, but no dice.
Any suggestions?
Click to expand...
Click to collapse
Settings - Wireless - Wireless Settings - (Press Soft Menu Button, you will see Scan and Advanced buttons popup) - Advanced - Wifi Sleep Policy - Never
Still getting Wifi disabled...
MasterColdSoul said:
Settings - Wireless - Wireless Settings - (Press Soft Menu Button, you will see Scan and Advanced buttons popup) - Advanced - Wifi Sleep Policy - Never
Click to expand...
Click to collapse
Have the sleep policy set at never and this does not change anything. From what I understand this setting will disconnect wifi when the device goes to sleep. In my case the connection is not disconnected but rather completely disabled. So it seems that there is some other thing disabling the connection.
So, to give a bit more info here, I have installed wifi keep alive to try and save the connection. This keeps the wifi from being disabled when it is plugged in, but it still gets disabled when it sleeps and is also unplugged. (I.e. on battery and sleeping)
So, I am starting to think that the setting that fixes the problem while pluggedin is settings / applications / development / stay awake. I have this turned on and it seems that with stay awake and the wifi keep alive I am good when plugged in.
So, does anyone have thoughts for a similar setting when on battery power?
I can't help to much with battery power since I almost always have mine plugged in.
It's odd that not helping you, once I made that chance I stopped having my Wifi turn itself off (not sleep, off, and the tablet would need to be reset a lot).
Sorry that wasn't much help.
Having this problem as well. Anyone know how to fix?
If you notice other weird stuff happening in the future you may need to repartition your internal memory. Mine started with similar flubs and progressed to never remembering logins online. I had to login to xda every time I turned my device back on. Keep this in mind, about 30% of people need to reformat.
Sent from my Chromatic Magic using XDA Premium App
"WiFi stay alive" will help you!
Mantara said:
If you notice other weird stuff happening in the future you may need to repartition your internal memory. Mine started with similar flubs and progressed to never remembering logins online. I had to login to xda every time I turned my device back on. Keep this in mind, about 30% of people need to reformat.
Sent from my Chromatic Magic using XDA Premium App
Click to expand...
Click to collapse
can you give some info as to how one would go about doing this?
For what its worth, might help to set a fixed IP address. I often got a problem with Wifi not being able to reconnect because it got stuck on "getting an IP address" and failed to do so. I seem to remember it disabled the connexion to that AP after too many tries on my Nexus One.
On my g tablet, I was having what seemed to be the same problem, so I did the same thing and it seems stable since. Granted I didn't toy with it as much as I did on the N1, but I wouldn't be supprised if it were a general Android problem.
Anyways, its free to try.
The wireless uses a lot of power. When the tablet "sleeps", it should go into a power saving mode. Disabling the wireless is a feature, not a bug.
Either way how can I keep the wifi signal on so when i wake my g tab up the wifi is ready to go and does not have to reconnect?
anyone have anything to help with this?
I am not sure, but it seems to me that downloaded apps can play with wifi this way, as long as they have rights to "access internet, modify and bla-bla-bla".
I am having same problem after sleep. And it was not present from the beginning. It may starts after I upload some app. I will play with this after coming back home.
yes please let us know thank you!
wasserkapf said:
The wireless uses a lot of power. When the tablet "sleeps", it should go into a power saving mode. Disabling the wireless is a feature, not a bug.
Click to expand...
Click to collapse
When my tablet is plugged in and it goes to sleep, the Wifi also disconnects, so I don't think this is a feature any more than the screen angle issue is a "privacy feature." I've never had an Android device that powered down connectivity when the screen goes off, that totally negates the notification features. You basically have a comatose tablet after a few minutes of the screen being off.
I don't think the Xoom or Galaxy Tab have this problem, so there's definitely an issue. Sadly, I might be sending mine back to TigerDirect as faulty because of this.
I have this problem too. As others have said, the problem isnt that the wifi turns off when the tablet sleeps. The problem is the last connected access point gets disabled so when you wake, you have to go into settings and tell it to connect again.
In my case, it happens most of the time, but not always. My Android phone doesnt have this problem.
I did a factory reset, then used nvFlash to restore, and then did a fresh install of Vegan (thought it did the same on every other 2.2 ROM I tried). I didn't install any apps, and the problem still occurs. Tried using Wifi Fixer, and the problem still occurs (though on the bright side, it does reconnect about 10 seconds or so after waking).
I'm out of ideas. I hate to send this thing back because it's the most fun piece of tech I've had in years, but a comatose Android device is a dealbreaker Going to try a GB ROM, and then I give up.
I've got the same kind of issue. I lose my PSA key in my wireless settings every time and have to re-enter it.
I installed the Vegan GB ROM (along with pershoot's kernel), and the wifi stays on if you choose "Never" for wifi sleep (you have to hit the menu button and choose "Advanced" when you're in the wifi settings). Only problem is, the GB ROMs, while zippy, are a little raw right now, and my Launcher Pro GMail widget doesn't work
I'm going to try one of the 2.2 ROMs again today along with pershoot's Froyo kernel to see if it makes a difference.
Ok, YMMV, but I am using Calkukin's ROM with pershoot's kernel (was using Clemsyn's before), with wifi set to never sleep, and my wifi doesn't sleep any more. I left my phone and tab here at work while I went out for lunch (felt naked ...), and came back about 45 mins later, woke the tab, and wifi was still connected, without that "looks connected, oh the icon is now disconnected, oh it's back again!" bit.
I still receive notifications and email, and widgets update. Guess I'm keeping it

[Q] Wifi sleep policy bug, wifi not turning off with screen off

Got the galaxy s2 running XWKE7
Under wifi settings>advanced>Wifi sleep policy. selecting turn off wifi when screen is off setting does not seem to take effect.
Tested by pinging it and continues to ping even 5-10 mins after screen is turned off.
anybody else having the same issue ?
Have the same issue, want my wifi to turn off when the screen turns off but wifi stays connected.
Only thing I can think of is that i restored my access point with titanium.
Can this cause any problem and if it can, can I delete the restored settings?
My sleep policy works fine when turning screen off. When i turn on the screen, the wi-fi icon appears after a few seconds. Also the battery usage shows that wi-fi is off when screen is off and phone inactive. Might be related to one of your apps that conflicts with the wi-fi policy. Happened to me when using an app that had options to turn on/off wi-fi scanning.
Sp1tfire said:
My sleep policy works fine when turning screen off. When i turn on the screen, the wi-fi icon appears after a few seconds. Also the battery usage shows that wi-fi is off when screen is off and phone inactive. Might be related to one of your apps that conflicts with the wi-fi policy. Happened to me when using an app that had options to turn on/off wi-fi scanning.
Click to expand...
Click to collapse
Weird, will have to check this up.
But as far as I know I don't have any other app that manages wifi.
As you can see in my screenshot, wifi is on at all time even when sleep policy is set to sleep when screen off.
Currently I'm not connected to any wifi since I don´t have any in range at work but it looks exactly the same when I´m connected to my home network.
Sp1tfire said:
My sleep policy works fine when turning screen off. When i turn on the screen, the wi-fi icon appears after a few seconds. Also the battery usage shows that wi-fi is off when screen is off and phone inactive. Might be related to one of your apps that conflicts with the wi-fi policy. Happened to me when using an app that had options to turn on/off wi-fi scanning.
Click to expand...
Click to collapse
Hi, I have the opposite problem, I don't want my WF turns off when is sleeping. I remember that a program ask me to turn WiFi in energy save mode but I cannot remember which app and I have no clue how to go back...
Any help?
Tks a lot!
Max
maxgajo said:
Hi, I have the opposite problem, I don't want my WF turns off when is sleeping. I remember that a program ask me to turn WiFi in energy save mode but I cannot remember which app and I have no clue how to go back...
Any help?
Tks a lot!
Max
Click to expand...
Click to collapse
Have you tried setting the sleep policy to 'never'?
Has anyone found a solution to this problem? I did a factory reset (XXKI4) and it was still the same. Screen off, policy set to turn off when screen is off but I can still ping the phone after a few minutes.....?!?
EDIT: I remembered ;-) Had the same thing on my original Galaxy over a year ago.
Needed to edit a database:
http://forum.xda-developers.com/showpost.php?p=7998204&postcount=459
Cant save sleep settings.....
I have a slightly stranger problem that's just started. I'm aware of the situation where wifi takes 15 mins to turn off after screen turns off was never bothered with that aspect.
However, since today I found wifi was staying on continuously - checked in settings & wifi sleep policy had reverted to 'never' - I always had it set to 'sleep when screen turns off'.
The problem now is that I change it to sleep when screen turns off' and 'save' this setting but it's not saving - when wifi goes off & then back on again or if I reboot phone, it reverts to 'never'.
Any ideas folks?
Back-up data and factory reset .
jje
Would like to know this too.
Wouldn't like to back up and reset everytime this happens.
Also couldn't find the files in /dbdata folder as indicated by the Galaxy S thread pointed to.
Is there any other solution?
someone says using static IP will solved this issue but It didn't...
Any news on that?
Sp1tfire said:
My sleep policy works fine when turning screen off. When i turn on the screen, the wi-fi icon appears after a few seconds. Also the battery usage shows that wi-fi is off when screen is off and phone inactive. Might be related to one of your apps that conflicts with the wi-fi policy. Happened to me when using an app that had options to turn on/off wi-fi scanning.
Click to expand...
Click to collapse
Thanks a lot !!! solved
ipkalgrp said:
Thanks a lot !!! solved
Click to expand...
Click to collapse
how did you solved this ?
I have the same problem....
PsyOr said:
how did you solved this ?
I have the same problem....
Click to expand...
Click to collapse
Me too! Any word on that?
Had the same problem, where the battery no longer lasted the whole day.
When I checked under "Settings/ Battery" and clicked on the graph I could see that whilst the phone was sleeping, WiFi was not.
I have done a few "factory resets." All seemed okay to start off with and then after a while I would notice the same problem.
This last time I found that "Google Now" is the culprit.
Just click on the blue Google Icon, under Applications, then bring up the menu, click on "Privacy and Accounts" then "Google Location Settings", then "Location Access" and make sure "Use wireless networks" is not checked. (also available from "Settings/ Location services")
That fixed it for me!!
David.T said:
Had the same problem, where the battery no longer lasted the whole day.
When I checked under "Settings/ Battery" and clicked on the graph I could see that whilst the phone was sleeping, WiFi was not.
I have done a few "factory resets." All seemed okay to start off with and then after a while I would notice the same problem.
This last time I found that "Google Now" is the culprit.
Just click on the blue Google Icon, under Applications, then bring up the menu, click on "Privacy and Accounts" then "Google Location Settings", then "Location Access" and make sure "Use wireless networks" is not checked. (also available from "Settings/ Location services")
That fixed it for me!!
Click to expand...
Click to collapse
Mine is not checked and its still keep 'on' for almost hour...
as far as I know its better to be on wifi instead of data, eat less battery... but anyway I guess its have its own wakelocks...

Push Notifications Don't Work With Screen Off (Gmail, Talk, Voice, etc.)

Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
EDIT 3: I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
EDIT 4: Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Racer Of All said:
Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
Click to expand...
Click to collapse
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Okay, I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
njfoses said:
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Click to expand...
Click to collapse
Have it, and it is unchecked. That's the weird thing, wi fi doesn't actually turn all the way off because SOMETIMES I do get the push notifications (late, however).
sgt. slaughter said:
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Click to expand...
Click to collapse
Let me know if that works, if so at least I know I'm not the only one xD
Racer Of All said:
I DID apply the SmartSync fix
Click to expand...
Click to collapse
what is the smart sync fix?
When I installed this app, my cpu reduction and frame rate reduction was enabled. Does that mean this is standard with this phone. Does using this app to disable those setting improve the performance?
Issue continued overnight, tried various other things and nothing seems to fix it. I want to get my notifications but I don't want to destroy my battery life xD is anyone else having this issue?
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
This one:
http://forum.xda-developers.com/showthread.php?t=1697375&highlight=smartsync
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
AardvarkAttack said:
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
Click to expand...
Click to collapse
It's definitely not a hardware problem because if that was the case the phone wouldn't work with wi fi almost at all. My wi-fi connection is rock solid even when the screen is off, just for some reason it won't notify I have the messages until the screen gets turned on.
I did some tests on my gf's stock phone and she's having the same issues, I told her to do some tests on her parents wi-fi when she goes there. I wonder if sgt slaughter has any news.
Btw if you definitely need them on time and need to be on wi fi but don't care about battery life that much just enable best wi fi performance.
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
Actually more like a Smart Sync break ... The built in settings/app put your data connections to sleep when your phone goes to deep sleep; this is done to save battery when phone not in use for extended period.
Some folks hate losing the data connections so a flashable "fix" is available for the "problem" ... Look around; you'll find it
Sent from my EVO using XDA
its a sense problem, there's a thread in the one x forums on how to fix it. I'll post when I get home if I can find it. it shuts down to a 'power save' mode after a while plus after midnight or 11 or something.
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
AardvarkAttack said:
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
Click to expand...
Click to collapse
Yes my setup also had the wi-fi fix, I can even see my phone connected to the router when the screen is off, the connection is strong.
I had a suspicion it was probably the basic transfer rate of the browser and for some reason I could not adjust this on my fancy 100 dollar router with dd-wrt flashed onto it so I set up a repeater with my older router on stock settings. It seems like the notifications are coming through better now (albeit not instantly) but at least I don't have to turn my screen on every time. It might be a placebo effect or just luck (because at times it does work even with my other router).
EDIT: Ignore the italicized sentence. It was just a stroke of luck, the problem came back.
I'm out of ideas at this point xD
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
batgrrlx said:
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
Click to expand...
Click to collapse
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Racer Of All said:
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Click to expand...
Click to collapse
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
batgrrlx said:
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
Click to expand...
Click to collapse
On. When I turn it on it pretty much eliminates the issue, it acts just like 3G. But for me 3G is almost perfect (a couple seconds of delay but I can deal with that). Remember though that if you leave it ticked on it will destroy your battery life.
WiFi is on, best WiFi performance is on as well.. I'll run it this way a couple of days and see if I can replicate the problem.
I just wanted to say that I've been having similar issues. I have tried turning on best wifi performance, but I don't think that is helping. For one thing, when I have that turned on, when I wake the phone, the wifi is often times not connected, and it shows 3G. Then it will connect to wifi shortly after I wake the phone. On top of that, I'm still not getting notifications on time. I was notified of an email when I woke the phone that actually came in 10 minutes earlier. Hopefully HTC/Sprint is aware and working on a fix.
Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.

(SOLVED) Wi-Fi turning itself off regularly. Is this a known bug???

Something that has been annoying me since the day I bought the tablet (LTE SPG 521)
When the tablet has been idle for a while, the WiFi turns itself off.
So whenever I pick it up without thinking, open chrome to start web browsing, I am connected to internet, and things are fine until I realise that I have been using 3G instead of WiFi.
Most of the time I need to go into shortcut quick access from pulling down top right corner and turn WiFi on.
Sometimes I need to go into WiFi settings and turn it on, even though the quick access shortcut says WiFi is on.
I do have stamina mode on, but have disabled every other power saving feature related to WiFi. In fact it is the same setting on my Z Ultra and Z1 Compact, but needless to say, I do not see this behaviour on my other sony devices.
But somehow on the tablet, WiFi does not auto connect, even in presence of a WiFi router that is set for auto connect.
Even If I was using the particular access point for WiFi connection, lets say I play games for about 30 minutes... the connection is lost and I need to go into WiFi settings to turn it on again (with the small slide to the right toggle switch within WiFi settings to turn on WiFi itself).
Anyone else experiencing this?
I would rather avoid it, since over usage on 3G for me means speed throttling later in the month...
P.S. Yes, I am on latest firmware 17.1.A.2.69
On Advanced WiFi, Keep wifi on during sleep is set to ALWAYS., avoid poor connection is turned OFF, and Wifi optimization is also OFF
Factory reset it? That's probably the first thing they tell you to do if you approach the technicians, if the problem still persist then demand for an exchange if not refund it.
I'd just bought mine today and unfortunately the bottom right corner the glass sticks out and it is pushable. I'm going to exchange it tmr.
Sent from my C6603 using XDA Premium 4 mobile app
Thanks for the idea, but no luck.
In any case each time I upgraded firmware, it should have sorted itself out, but problem still remains...
"Factory reset" is always the first "solution" you get by "technicians". Usually translates to: "Keeps the customer occupied for hours, silencing him."
Regarding the issue: I cannot confirm that, NO WLAN issues with my LTE Z2, it's just "always on", never losing the connection.
Chefproll said:
"Factory reset" is always the first "solution" you get by "technicians". Usually translates to: "Keeps the customer occupied for hours, silencing him."
Regarding the issue: I cannot confirm that, NO WLAN issues with my LTE Z2, it's just "always on", never losing the connection.
Click to expand...
Click to collapse
Do you have stamina mode ON?
With my other Xperias, the second I turn my screen on, the wifi is off/sleeping, but it launches and connects almost instantaneously. I guess the problem in my tablet is that it is not doing so, requiring me to do it manually...
I thought the FW for the tablet and the phone Z2 was the same? Maybe I should go and look in the forums over there...
I don't have the problem, either.
UPDATE
Problem Solved.
The cause was ad blocker app that I had installed, and it seems to me that whenever I was using certain apps that needed ad-blocking, all this thing would do is turn wifi off (but not 3g/LTE)
How Dumb is that?
Anyways, Wifi now always on even with stamina mode on.
Thanks for all who listened and threw suggestions!
Thanks
jewelkobayashi said:
UPDATE
Problem Solved.
Click to expand...
Click to collapse
Thank you very much for sharing this with us. Too many others just keep silent if they found the reason of their problems.

WiFi disconnecting when screen is off

I'm trying to figure out if my Edge is bad. When I turn the screen off, and come back to the phone a few minutes later, I'll get a notification stating it has connnected to my router. I've checked the settings and it states the wifi is set to be always on. I attempted a factory reset and still no luck. Sometimes it'll take a few moments before it even connects to the wifi again upon turning the screen on.
Do I have a bad phone?
vaxick said:
I'm trying to figure out if my Edge is bad. When I turn the screen off, and come back to the phone a few minutes later, I'll get a notification stating it has connnected to my router. I've checked the settings and it states the wifi is set to be always on. I attempted a factory reset and still no luck. Sometimes it'll take a few moments before it even connects to the wifi again upon turning the screen on.
Do I have a bad phone?
Click to expand...
Click to collapse
I would check under the advanced settings for wifi, there's an option for what to do with wifi during sleep. That may be your problem.
I've already checked and it''s enabled.
vaxick said:
I've already checked and it''s enabled.
Click to expand...
Click to collapse
I have the same thing happening. I noticed when I was backing pics on one drive
. It would always say that back up has stopped because there was no WiFi After turning the screen on again.
I just got my Edge yesterday, and I am having the same problem with wifi AND also that it stops seeing any wifi and I have to toggle it off and back on manually THEN it will instantly connect to my known network.
Dear @vaxick,
Dial *#0011# and click on more>>WiFi>>"WIFI Power save mode" try to disable this option and see what happens.
*it might drain your battery faster.
Regards
bluff master said:
Dear @vaxick,
Dial *#0011# and click on more>>WiFi>>"WIFI Power save mode" try to disable this option and see what happens.
*it might drain your battery faster.
Regards
Click to expand...
Click to collapse
Thank you for this suggestion, unfortunately it had no effect as I have observed the same wireless disconnect behavior now with both the WiFi power save both on and off. Once the wireless disconnects it no longer see ANY wireless networks no matter where I go until I toggle the wireless off then back on again. Then it will see all wireless network present around me and instantly connect if there are any of my saved networks present. At this point I believe it is either a hardware or worse a software problem with my phone, but I am really at a loss to the exact nature of this issue.
Mine also has this issue when connected to 5GHZ SSID. Connecting to my 2.4GHZ SSID solves this problem completely for me
dazbutler1 said:
Mine also has this issue when connected to 5GHZ SSID. Connecting to my 2.4GHZ SSID solves this problem completely for me
Click to expand...
Click to collapse
I hope that this is a hardware issue with my phone, as your "solution" is totally unacceptable for me, especially since my work place has bandsteering AP's that use the same SSID's for both 2.4 and 5GHz.
Moguledyouth said:
I hope that this is a hardware issue with my phone, as your "solution" is totally unacceptable for me, especially since my work place has bandsteering AP's that use the same SSID's for both 2.4 and 5GHz.
Click to expand...
Click to collapse
Yeah, i have to turn WIFI off whilst at work for the same reason. Certainly hoping it's just a software bug and will be fixed quickly as it is by no means an ideal workaround
I also see this kind of problem since last 1 week, here is how i noticed. i user viber messaging app and it shows status online if you are connected. Lot of my friends started complaining that my status is not continuously online and fluctuating so i started doing tests.
Moment my display turns off i started counter and in 10 minutes my status changes as last seen and whenever i open viber app again i am online.
second test: i tried doing the same with whatsapp and connected at web.whatsapp.com and same thing happens within 10 mins i see yellow bar appearing that my phone is disconnected so again i have to open whatsapp on phone to reconnect.
this is very annoying to see this kind of problem on new phones, especially when old phones are working flawless.
Kind of the same problem, but with GPS. Once I disabled the battery saver mode, it stopped disconnecting. Have you tried that?
Are you referring to power saving mode in battery settings. i did check and they are turned off. No idea what else i am missing here.
I tried re-installing viber but still after 10 mins its keep disconnecting.
WiFi >> More >> Keep WiFi on during sleep >> Always
Problem solved
Sent from my SM-G925F using XDA Free mobile app
vvally said:
WiFi >> More >> Keep WiFi on during sleep >> Always
Problem solved
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
I'm having the same issue on my regular non edge s6. This settings is not doing anything have it on always still always drops the wifi when going to sleep. Its driving me crazy no idea why its doing this
i did check and i have Keep WiFi on during sleep >> Always option but still drops, no clue whats wrong with my phone.
I had the same issue and solved it by changing my routers security from WPA2/Mixed Mode to WPA2 Personal. Since this change, it works fine on both 2.4 ghz and 5 ghz.
dazbutler1 said:
Yeah, i have to turn WIFI off whilst at work for the same reason. Certainly hoping it's just a software bug and will be fixed quickly as it is by no means an ideal workaround
Click to expand...
Click to collapse
I received my Galaxy S 6 edge a week ago and I am having this same peculiar reconnecting issue to WiFi that has been described here.
Solution?
I was having this same issue and was unable to find any good solutions for it online, but eventually found something for me that worked through experimenting:
Find the above mentioned "Keep Wi-Fi on during sleep" option (which is probably set to "Always" already), change it to "Never", and then change it back to "Always". Since doing this I haven't had it disconnect from the wi-fi once, where as before it would do it everytime the screen had been off for a few minutes.
The problem started happening sometime after I played with power saver mode, so I think it might be related to that. I know that the software has some other bugs related to power saving mode, as I had a previous problem where my softkeys stopped vibrating or lighting up, which ended up being related to not exiting ultra power saving mode correctly and was fixed by going re-enabling ultra power saving mode and exiting again.

Categories

Resources